CN114819864A - Method and system for managing vehicle - Google Patents

Method and system for managing vehicle Download PDF

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Publication number
CN114819864A
CN114819864A CN202110117856.7A CN202110117856A CN114819864A CN 114819864 A CN114819864 A CN 114819864A CN 202110117856 A CN202110117856 A CN 202110117856A CN 114819864 A CN114819864 A CN 114819864A
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vehicle
information
management system
receiving
message
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付宇
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BMW Brilliance Automotive Ltd
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BMW Brilliance Automotive Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08—Insurance

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Abstract

The present disclosure provides a computer-implemented method and system for managing a vehicle. The method comprises the following steps: receiving, by a vehicle management system, a first message sent by a user via a terminal device, the first message indicating that an accident occurred with a vehicle; in response to receiving the first message, sending, by the vehicle management system, a second message to the damage assessment system, the second message requesting the damage assessment system to generate claim settlement information for an accident that occurred with the vehicle; in response to receiving the second message, collecting, by the damage assessment system, information related to the repair of the vehicle and generating claim information for the vehicle based on the collected information related to the repair of the vehicle; the loss assessment system sends the claim settlement information to a vehicle management system; receiving, by the vehicle management system, claim information from the damage assessment system and sending the claim information to the approval system in response to at least receiving the claim information; and in response to receiving the approval information from the approval system, updating, by the vehicle management system, a vehicle state of the vehicle in the vehicle management system based on the received approval information.

Description

Method and system for managing vehicle
Technical Field
The present disclosure relates to software development technologies, and more particularly, to a method, apparatus, and computer storage medium for managing a vehicle using a software development technology.
Background
With the rapid growth of economy, vehicle holdings increase at a rapid rate every year. Before the vehicle is used, the vehicle owner typically insures the vehicle, for example, the vehicle is typically insured by law that motor vehicle traffic accident liability is mandatory and the vehicle is insured commercially on demand. During the use of the vehicle, traffic accidents may occur, and the vehicle needs to be repaired in a way of applying for claims in insurance. In the process of vehicle insurance reporting, a vehicle person in charge needs to communicate with multiple departments such as an insurance department, a maintenance department, a traffic management department and the like.
There is still a need to optimize the vehicle management process.
Disclosure of Invention
The present disclosure provides a novel method and system for managing a vehicle.
According to a first aspect of the present disclosure, there is provided a computer-implemented system for managing a vehicle, comprising: a terminal device configured to receive a first message of a user indicating that a vehicle has an accident; the vehicle management system is configured to receive a first message sent by a user through the terminal device, and send a second message to the damage assessment system in response to receiving the first message, wherein the second message requests the damage assessment system to generate claim settlement information for an accident occurring on a vehicle; and a damage assessment system configured to: receiving a second message sent by the vehicle management system; collecting information related to repair of the vehicle in response to receiving the second message; generating claim information for the vehicle based on the collected information related to the repair of the vehicle; sending the claim settlement information to a vehicle management system; wherein the vehicle management system is further configured to: receiving claim settlement information from the damage assessment system; sending claim information to an approval system in response to at least receiving the claim information; and in response to receiving the approval information from the approval system, updating a vehicle state of the vehicle in a vehicle management system based on the received approval information.
According to a second aspect of the present disclosure, there is provided a computer-implemented method of managing a vehicle, comprising: receiving, by a vehicle management system, a first message sent by a user via a terminal device, the first message indicating that an accident occurred with a vehicle; in response to receiving the first message, sending, by the vehicle management system, a second message to the damage assessment system, the second message requesting the damage assessment system to generate claim settlement information for an accident that occurred with the vehicle; in response to receiving the second message, collecting, by a damage assessment system, information related to the repair of the vehicle and generating claim information for the vehicle based on the collected information related to the repair of the vehicle; the loss assessment system sends the claim settlement information to a vehicle management system; receiving, by the vehicle management system, claim information from the damage assessment system and sending the claim information to the approval system in response to at least receiving the claim information; and in response to receiving the approval information from the approval system, updating, by the vehicle management system, a vehicle state of the vehicle in the vehicle management system based on the received approval information.
According to a third aspect of the present disclosure, there is provided a computer system comprising: at least one processor; and at least one non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by the at least one processor, cause the at least one processor to perform the foregoing method.
According to a fourth aspect of the present disclosure, there is provided a non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by one or more computing devices, cause the one or more computing devices to perform the aforementioned method.
According to a fifth aspect of the present disclosure, there is provided a computer program product comprising computer instructions which, when executed by a processor, implement the aforementioned method.
Other features of the present invention and advantages thereof will become more apparent from the following detailed description of exemplary embodiments thereof, which proceeds with reference to the accompanying drawings.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments of the disclosure and together with the description, serve to explain the principles of the disclosure.
The present disclosure may be more clearly understood from the following detailed description, taken with reference to the accompanying drawings, in which:
fig. 1 illustrates a block diagram of a system for managing a vehicle according to some exemplary embodiments of the present invention.
FIG. 2 illustrates a flow chart of a method of managing a vehicle according to some exemplary embodiments of the invention.
FIG. 3 illustrates a schematic view of an interface of a system for managing vehicles, according to some exemplary embodiments of the invention.
FIG. 4 illustrates an exemplary configuration of a computing device in which embodiments in accordance with the invention may be implemented.
Detailed Description
The following detailed description is made with reference to the accompanying drawings and is provided to assist in a comprehensive understanding of various exemplary embodiments of the disclosure. The following description includes various details to aid understanding, but these details are to be regarded as examples only and are not intended to limit the disclosure. The words and phrases used in the following description are used only to provide a clear and consistent understanding of the disclosure. In addition, descriptions of well-known structures, functions, and configurations may be omitted for clarity and conciseness. Those of ordinary skill in the art will recognize that various changes and modifications of the examples described herein can be made without departing from the spirit and scope of the disclosure. Note that like reference numerals and letters refer to like items in the figures, and thus once an item is defined in one figure, it need not be discussed in subsequent figures. In this disclosure, the terms "first," "second," and the like are used merely to distinguish between elements or steps, and are not intended to indicate temporal order, priority, or importance.
As mentioned above, during the use of the vehicle, a traffic accident may occur, and at this time, the vehicle needs to be repaired by applying for a claim. In the process of vehicle insurance reporting, a vehicle person in charge needs to communicate with multiple departments such as an insurance organization, a maintenance organization, a traffic management department and the like, and the process occupies too many resources and is tedious and time-consuming. For example, in general, for an accident, the vehicle owner needs to communicate with different departments at least three to four times, and the processing procedure is very complicated due to the long processing period and the communication coordination among multiple departments. For companies holding more vehicles, a specially assigned person has to be assigned to take charge of handling vehicle risks, which occupies more resources.
A computer-implemented system for managing vehicles is provided that optimizes management of the vehicles.
Fig. 1 shows a block diagram of a system for managing a vehicle according to an exemplary embodiment of the present invention. As shown, the computer-implemented system for managing vehicles may include a terminal device 101, a vehicle management system 102, and a damage assessment system 103. Wherein the terminal device 101 is configured to receive a first message of the user 100 indicating that an accident has occurred in the vehicle. For example, the terminal device 101 may be a mobile phone of a user, and the user may send a first message to the vehicle management system by using the mobile phone to send a short message or by using a login application to report that an accident has occurred in the vehicle. The user may be a vehicle authority who sends a message to the vehicle management system 102 through his cell phone or sends a message that an accident occurred to the vehicle by logging in to an application of the vehicle management system 102. The user may also be any other person responsible for reporting an accident in the vehicle.
By way of example and not limitation, terminal device 101 may be a desktop computer, laptop computer, server, mainframe computer, cloud-based computer, tablet computer, smartphone, smartwatch, wearable device, consumer electronics device, portable computing device, and the like.
The first message may include a vehicle Identification number, such as the vehicle's vin (vehicle Identification number) code. The first message may also include one or more of a time at which the vehicle occurred, a location at which the vehicle occurred, a photograph of the vehicle at which the accident occurred.
The vehicle management system 102 is configured to receive a first message sent by a user via a terminal device, and in response to receiving the first message, send a second message to the damage system 103 requesting the damage system to generate claim information for an accident that occurred with the vehicle.
In use, a list of vehicles may be established in the vehicle management system according to different application environments. After the vehicle management system receives the message that the vehicle has been involved in an accident, it may be determined by the vehicle management system whether the vehicle is in the established list. If the vehicle is in the established list, the subsequent steps can be continued, and at the same time, the vehicle management system can send a confirmation message to the terminal device to inform the user that the vehicle accident has entered the processing process of the vehicle management system. If it is determined that the vehicle is not on the established list, the vehicle management system may send a message to the terminal device to inform the user that the vehicle is not on the list and cannot be processed in the vehicle management system. In this way, the vehicles managed using the system can be limited to a desired range.
The damage assessment system 103 is configured to receive a second message sent by the vehicle management system. The damage assessment system 103 collects information related to the repair of the vehicle in response to receiving the second message. For example, the damage assessment system 103 may collect information related to the repair of the vehicle by communicating with a vehicle repair facility. For example, the damage scoring system 103 may collect one or more of the time of the vehicle accident, the location of the vehicle accident, the photograph of the vehicle accident, and send this information to the maintenance facility to obtain information from the maintenance facility regarding the maintenance of the vehicle, such as the manner of maintenance, the amount of maintenance, the time required for maintenance, and so forth. The vehicle service facility may be, for example, a 4S store. The damage assessment system 103 can generate claim information for the vehicle based on the collected information related to the repair of the vehicle. The claim information may include claim amount, claim proportion, and the like. The damage assessment system 103 can send the claim information to the vehicle management system 102.
Upon receipt of the claim information by the vehicle management system 102 from the damage assessment system 103, the vehicle management system 102 can send the claim information to the approval system 104 in response to at least receiving the claim information, and in response to receiving the approval information from the approval system 104, the vehicle management system 102 can update the vehicle status of the vehicle in the vehicle management system based on the received approval information. For example, if the approval system 104 approves the received claim information, the vehicle management system 102 can update the vehicle status to a status that the claim approval passed.
The claim information received from the damage assessment system can also be pre-approved in the vehicle management system according to different use requirements. The vehicle management system may be further configured to determine whether the received claim information satisfies a predetermined condition; and if the received claim information is determined to meet the predetermined condition, sending the received claim information to an approval system. The predetermined condition may be a predetermined maximum amount limit condition or a predetermined maximum number limit condition, as desired, and those skilled in the art will appreciate that different predetermined conditions may be set as desired to pre-approve the claim information.
According to one aspect of the disclosed embodiments, the vehicle management system can update the vehicle status at any time as the process flow progresses, so that a person concerned about the vehicle handling situation can know the vehicle status in real time.
The vehicle management system is further configured to update a vehicle status of the vehicle in the vehicle management system to a first status in response to receiving the first message. For example, the first state may be a state in which the vehicle has been in danger or the vehicle has entered a vehicle management system processing queue. That is, when the vehicle management system receives a message for reporting a vehicle accident, which is transmitted from a user through the terminal device, the vehicle management system may update the vehicle status to be in danger. The user can query the status through the terminal device to confirm that the task of reporting the vehicle failure is completed. The vehicle management system may also automatically transmit the vehicle status to the terminal device.
The vehicle management system is further configured to update the vehicle status of the vehicle in the vehicle management system to a second status in response to receiving the claim information. For example, the second state may be a state of damage pending approval. The vehicle management system is further configured to update the vehicle status in the vehicle management system to a third status in response to receiving the approval information. For example, the third state may be a state of claim approval pass. As described above, the user can inquire the status through the terminal device, and the vehicle management system can automatically send the vehicle status to the terminal device, so that the user can track the processing situation in real time.
In the technical scheme of the disclosure, all information of the vehicle from the beginning of reporting the accident, such as vehicle accident information, vehicle maintenance information, vehicle claim settlement information and the like, can be monitored. Therefore, management personnel can complete the management of the full life cycle of the vehicle through the vehicle management system. Additionally, for some companies to use vehicles internally, the vehicle may enter the second hand vehicle market after a certain period of use is reached. The existing full life cycle information of a vehicle is very important to the second-hand vehicle market. Therefore, it is of great importance for the management of the full life cycle of the vehicle.
According to an aspect of one embodiment of the disclosure, the vehicle management system is further configured to establish a profile of the vehicle in response to receiving the first message, and update the profile of the vehicle based on at least one of the first message, information related to maintenance of the vehicle, claim information, approval information, and vehicle status. For example, the vehicle profile may include the time, place, photograph of the accident, etc. of each accident, and may also include the claim settlement information and approval information of each accident. Through the archive of the vehicle, the use condition of the vehicle in the experienced life cycle can be judged. The profile may be viewed by accessing an interface of the vehicle management system. The profile of the vehicle may also be sent upon request of the user. The vehicle management system is further configured to receive a request to obtain a profile of the vehicle; and in response to receiving the request to obtain the profile of the vehicle, sending the profile of the vehicle. According to some embodiments of the present disclosure, any party with authority interested in a vehicle may query the profile. For example, but not limiting of, when a vehicle is again marketed as a used vehicle, a person who is interested in purchasing the vehicle may also query the vehicle's profile after gaining access. For another example, a technician who wants to analyze a vehicle of a certain type may query the profile of the vehicle after obtaining the authority.
In some embodiments according to the present disclosure, the vehicle management system, the damage assessment system, the approval system may be maintained, for example, by the vehicle manufacturer, and the approval system may be part of a financial system, for example.
According to the technical scheme disclosed by the invention, the required processing flow after the vehicle accident happens can be automatically completed, a complex and low-efficiency repeated personnel communication process is avoided, and the occupation of resources is greatly reduced. The processing flow according to the technical scheme of the disclosure is fast and transparent to the user. In addition, according to the technical scheme, the information of the full life cycle of the vehicle can be managed, and a more complete file of the vehicle is formed. These data are of great significance for the analysis of vehicle usage.
FIG. 2 shows a flow chart of a method of managing a vehicle according to an exemplary embodiment of the invention.
In step 201, a first message sent by a user via a terminal device is received by a vehicle management system, wherein the first message indicates that an accident occurs in a vehicle. For example, the terminal device may be a mobile phone of a user, and the user may send a first message to the vehicle management system by using a short message sent by the mobile phone or by logging in an application to report that an accident has occurred in the vehicle.
By way of example and not limitation, the terminal device may be a desktop computer, a laptop computer, a server, a mainframe computer, a cloud-based computer, a tablet computer, a smartphone, a smartwatch, a wearable device, a consumer electronic device, a portable computing device, and so forth.
The first message may include a vehicle identification number, such as the VIN code of the vehicle. The first message may also include one or more of a time at which the vehicle occurred, a location at which the vehicle occurred, a photograph of the vehicle at which the accident occurred.
In step 202, in response to receiving the first message, a second message is sent by the vehicle management system to the damage assessment system requesting the damage assessment system to generate claim information for the accident that occurred with the vehicle.
In step 203, in response to receiving the second message, collecting, by the damage assessment system, information relating to the repair of the vehicle and generating the claim information for the vehicle based on the collected information relating to the repair of the vehicle.
In step 204, the claims information is sent by the damage assessment system to the vehicle management system.
For example, the damage assessment system may collect information related to the repair of the vehicle by communicating with a vehicle repair facility. For example, the damage-assessment system may collect one or more of the time of the vehicle accident, the location of the vehicle accident, the photograph of the vehicle accident, and send this information to the maintenance facility to obtain information from the maintenance facility regarding the maintenance of the vehicle, such as the manner of maintenance, the amount of maintenance, the time required for maintenance, and so forth.
In step 205, claim information is received by the vehicle management system from the damage assessment system and sent to the approval system in response to at least receiving the claim information.
In step 206, in response to receiving the approval information from the approval system, the vehicle status of the vehicle in the vehicle management system is updated by the vehicle management system based on the received approval information. For example, if the approval system approves the received claim information, the vehicle management system may update the vehicle status to a status that the claim approval is passed.
The claim information received from the damage assessment system can also be pre-approved in the vehicle management system according to different use requirements. The method may further include determining, by the vehicle management system, whether the received claim information satisfies a predetermined condition; and if the received claim information is determined to meet the predetermined condition, sending the received claim information to an approval system. The predetermined condition may be a predetermined maximum amount limit condition or a predetermined maximum number limit condition, as desired, and those skilled in the art will understand that different predetermined conditions may be set as desired to pre-approve the claim information.
According to an aspect of the disclosed embodiment, the vehicle state can be updated at any time as the process flow progresses, so that a person concerned about the vehicle process situation can know the vehicle state in real time.
The method according to one aspect of the disclosed embodiment further comprises updating, by the vehicle management system, the vehicle state of the vehicle in the vehicle management system to the first state in response to receiving the first message. For example, the first state may be a state in which the vehicle has been in danger or the vehicle has entered a vehicle management system processing queue. That is, when the user transmits a message reporting a vehicle accident to the vehicle management system through the terminal device, the vehicle management system may update the vehicle status to be in danger. The user can query the status through the terminal device to confirm that the task of reporting the vehicle failure is completed. The vehicle management system may also automatically transmit the vehicle status to the terminal device.
The method according to one aspect of the disclosed embodiment further includes updating, by the vehicle management system, the vehicle status of the vehicle in the vehicle management system to a second status in response to receiving the claim information. For example, the second state may be a state of damage pending approval. The method according to one aspect of the disclosed embodiment further comprises updating, by the vehicle management system, the vehicle status of the vehicle in the vehicle management system to a third status in response to receiving the approval information. For example, the third state may be a state of claim approval pass. As described above, the user can inquire the status through the terminal device, and the vehicle management system can automatically send the vehicle status to the terminal device, so that the user can track the processing situation in real time.
The method according to one aspect of the disclosed embodiment further comprises establishing, by the vehicle management system, a profile of the vehicle in response to receiving the first message; and updating, by a vehicle management system, a profile of the vehicle based on at least one of the first message, information related to maintenance of the vehicle, claim information, approval information, and vehicle status. The method may also include receiving, by the vehicle management system, a request to obtain a profile of the vehicle; and in response to receiving the request to obtain the profile of the vehicle, the vehicle management system sends the profile of the vehicle.
According to the method disclosed by the embodiment of the disclosure, the management of the vehicle after an accident occurs can be automatically completed, and the information of the full life cycle of the vehicle can be obtained.
According to one aspect of the present disclosure, a vehicle management system, a damage assessment system, may be implemented as an application on a computer device. The user may send a message to the vehicle management system through an application on the terminal device. Fig. 3 shows a schematic view of an interface of an application of a system for managing a vehicle according to an exemplary embodiment of the present invention.
In the interface, a first message reporting an Accident submitted through a terminal device may be recorded in an Accident report (Accident report) tag. The Approval of the claims information can be done by evaluating an Approval for fee (Approval) tab. The examination and Approval result of the examination and Approval system on the claim settlement information can be checked through an Actual repair expense examination and Approval (Actual repair fee Approval) label. The profile of the vehicle can be viewed through the Report (Report) tag. In addition, the information in the vehicle profile may be manually adjusted via a Maintenance (Maintenance) tag.
Those skilled in the art will appreciate that the interface in FIG. 3 is merely exemplary and that other application interfaces may be used to implement one or more aspects of the foregoing aspects.
FIG. 4 illustrates an exemplary configuration of a computing device in which embodiments in accordance with the invention may be implemented.
Computer system 400 is an example of a hardware device in which the above-described aspects of the present invention may be applied. Computer system 400 may be any machine configured to perform processing and/or computing. Computer system 400 may be, but is not limited to, a workstation, a system, a desktop computer, a laptop computer, a tablet computer, a Personal Data Assistant (PDA), a smart phone, an on-board computer, or a combination thereof.
As shown in FIG. 4, computer system 400 may include one or more elements connected to or in communication with bus 402, possibly via one or more interfaces. Bus 402 can include, but is not limited to, an Industry Standard Architecture (ISA) bus, a Micro Channel Architecture (MCA) bus, an enhanced ISA (eisa) bus, a Video Electronics Standards Association (VESA) local bus, a Peripheral Component Interconnect (PCI) bus, and the like. Computer system 400 may include, for example, one or more processors 404, one or more input devices 406, and one or more output devices 408. The one or more processors 404 may be any kind of processor and may include, but are not limited to, one or more general purpose processors or special purpose processors (such as special purpose processing chips). Input device 406 may be any type of input device capable of inputting information to a computing device and may include, but is not limited to, a mouse, a keyboard, a touch screen, a microphone, and/or a remote control. Output device 408 may be any type of device capable of presenting information and may include, but is not limited to, a display, speakers, a video/audio output terminal, a vibrator, and/or a printer.
The computer system 400 may also include or be connected to a non-transitory storage device 414, which non-transitory storage device 414 may be any non-transitory and may implement a data storage device, and may include, but is not limited to, a disk drive, an optical storage device, a solid state memory, a floppy disk, a flexible disk, a hard disk, a magnetic tape, or any other magnetic medium, a compact disk, or any other optical medium, a cache memory, and/or any other memory chip or module, and/or any other medium from which a computer may read data, instructions, and/or code. The computer system 400 may also include Random Access Memory (RAM)410 and Read Only Memory (ROM) 412. The ROM 412 may store programs, utilities or processes to be executed in a nonvolatile manner. RAM 410 may provide volatile data storage and store instructions related to the operation of computer system 400. Computer system 400 may also include a network/bus interface 416 coupled to a data link 418. The network/bus interface 416 may be any kind of device or system capable of enabling communication with external apparatuses and/or networks, and may include, but is not limited to, a modem, a network card, an infrared communication device, a wireless communication device, and/or a chipset (such as bluetooth) TM Devices, 1302.11 devices, WiFi devices, WiMax devices, cellular communications facilities, etc.).
Various aspects, embodiments, implementations, or features of the foregoing embodiments may be used alone or in any combination. Various aspects of the foregoing embodiments may be implemented by software, hardware, or a combination of hardware and software.
For example, the foregoing embodiments may be embodied as computer readable code on a computer readable medium. The computer readable medium is any data storage device that can store data which can thereafter be read by a computer system. Examples of a computer readable medium include read-only memory, random-access memory, CD-ROMs, DVDs, magnetic tape, hard drives, solid state drives, and optical data storage devices. The computer readable medium can also be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.
While some specific embodiments of the present invention have been shown in detail by way of example, it should be understood by those skilled in the art that the foregoing examples are intended to be illustrative only and are not intended to limit the scope of the invention. It should be appreciated that some of the steps of the foregoing methods need not be performed in the order illustrated, but rather they may be performed simultaneously, in a different order, or in an overlapping manner. In addition, one skilled in the art may add some steps or omit some steps as desired. Some of the components in the foregoing systems need not be arranged as shown, and those skilled in the art may add or omit some components as desired. It will be appreciated by those skilled in the art that the above-described embodiments may be modified without departing from the scope and spirit of the invention. The scope of the invention is defined by the appended claims.

Claims (20)

1. A computer-implemented system for managing a vehicle, comprising:
a terminal device configured to receive a first message of a user indicating that a vehicle has an accident;
the vehicle management system is configured to receive a first message sent by a user through the terminal device, and send a second message to the damage assessment system in response to receiving the first message, wherein the second message requests the damage assessment system to generate claim settlement information for an accident occurring on a vehicle; and
a damage assessment system configured to:
receiving a second message sent by the vehicle management system;
collecting information related to repair of the vehicle in response to receiving the second message;
generating claim information for the vehicle based on the collected information related to the repair of the vehicle; and
sending the claim settlement information to a vehicle management system;
wherein the vehicle management system is further configured to:
receiving claim settlement information from the damage assessment system;
sending claim information to an approval system in response to at least receiving the claim information; and
in response to receiving the approval information from the approval system, updating a vehicle state of the vehicle in a vehicle management system based on the received approval information.
2. The system of claim 1, wherein the vehicle management system is further configured to:
in response to receiving the first message, a vehicle state of the vehicle in a vehicle management system is updated to a first state.
3. The system of claim 1, wherein the vehicle management system is further configured to:
in response to receiving the claim information, updating the vehicle status of the vehicle in the vehicle management system to a second status.
4. The system of claim 1, wherein the vehicle management system is further configured to:
and updating the vehicle state of the vehicle in the vehicle management system to a third state in response to receiving the approval information.
5. The system of claim 1, wherein the vehicle management system is further configured to:
in response to receiving the first message, establishing a profile of the vehicle; and
updating the profile of the vehicle based on at least one of the first message, information related to maintenance of the vehicle, claim information, approval information, and vehicle status.
6. The system of claim 5, wherein the vehicle management system is further configured to:
receiving a request for obtaining a profile of a vehicle; and
in response to receiving a request to obtain a profile of a vehicle, a profile of the vehicle is sent.
7. The system of claim 1, wherein the first message includes at least one of a vehicle identification number, a time of the vehicle accident, a location of the vehicle accident, a photograph of the vehicle accident.
8. The system of claim 1, wherein the damage assessment system collects information related to the repair of the vehicle by communicating with a vehicle repair facility.
9. The system of claim 1, wherein the vehicle management system is further configured to:
determining whether the received claim information satisfies a predetermined condition; and
and if the received claim information is determined to meet the predetermined condition, sending the received claim information to an approval system.
10. A computer-implemented method of managing a vehicle, comprising:
receiving, by a vehicle management system, a first message sent by a user via a terminal device, the first message indicating that an accident occurred with a vehicle;
in response to receiving the first message, sending, by the vehicle management system, a second message to the damage assessment system, the second message requesting the damage assessment system to generate claim settlement information for an accident that occurred with the vehicle;
in response to receiving the second message, collecting, by a damage assessment system, information related to the repair of the vehicle and generating claim information for the vehicle based on the collected information related to the repair of the vehicle;
the loss assessment system sends the claim settlement information to a vehicle management system;
receiving, by the vehicle management system, claim information from the damage assessment system and sending the claim information to the approval system in response to at least receiving the claim information; and
in response to receiving the approval information from the approval system, updating, by the vehicle management system, a vehicle state of the vehicle in the vehicle management system based on the received approval information.
11. The method of claim 10, further comprising updating, by the vehicle management system, the vehicle state of the vehicle in the vehicle management system to the first state in response to receiving the first message.
12. The method of claim 11, further comprising updating, by the vehicle management system, the vehicle status of the vehicle in the vehicle management system to a second status in response to receiving the claim information; and
in response to receiving the approval information, updating, by the vehicle management system, a vehicle state of the vehicle in the vehicle management system to a third state.
13. The method of claim 10, further comprising establishing, by a vehicle management system, a profile of the vehicle in response to receiving the first message; and
updating, by a vehicle management system, a profile of the vehicle based on at least one of the first message, information related to maintenance of the vehicle, claim information, approval information, and vehicle status.
14. The method of claim 13, further comprising:
receiving, by a vehicle management system, a request to obtain a profile of a vehicle; and
in response to receiving a request to obtain a profile of a vehicle, a vehicle management system transmits the profile of the vehicle.
15. The method of claim 10, wherein the first message includes at least one of a vehicle identification number, a time at which the vehicle occurred the accident, a location at which the vehicle occurred the accident, a photograph of the vehicle occurred the accident.
16. The method of claim 10, wherein the damage assessment system collects information related to the repair of the vehicle by communicating with a vehicle repair facility.
17. The method of claim 10, further comprising:
determining, by the vehicle management system, whether the received claim settlement information satisfies a predetermined condition; and
if the vehicle management system determines that the received claim information meets the predetermined condition, the received claim information is sent by the vehicle management system to an approval system.
18. A non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by one or more computing devices, cause the one or more computing devices to perform the method of any of claims 10-17.
19. A computer system, the computer system comprising:
at least one processor; and
at least one non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by the at least one processor, cause the at least one processor to perform the method of any one of claims 10-17.
20. A computer program product comprising computer instructions which, when executed by a processor, implement the method according to any one of claims 10-17.
CN202110117856.7A 2021-01-28 2021-01-28 Method and system for managing vehicle Pending CN114819864A (en)

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Application Number Priority Date Filing Date Title
CN202110117856.7A CN114819864A (en) 2021-01-28 2021-01-28 Method and system for managing vehicle

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202110117856.7A CN114819864A (en) 2021-01-28 2021-01-28 Method and system for managing vehicle

Publications (1)

Publication Number Publication Date
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Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN202110117856.7A Pending CN114819864A (en) 2021-01-28 2021-01-28 Method and system for managing vehicle

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