CN106231263A - Car damage identification based on mobile network communication Claims Resolution method and device - Google Patents

Car damage identification based on mobile network communication Claims Resolution method and device Download PDF

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CN106231263A
CN106231263A CN201610630687.6A CN201610630687A CN106231263A CN 106231263 A CN106231263 A CN 106231263A CN 201610630687 A CN201610630687 A CN 201610630687A CN 106231263 A CN106231263 A CN 106231263A
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information
setting loss
vehicle
money
damage identification
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张锐
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Shenzhen Longrise Technology Co Ltd
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Shenzhen Longrise Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
    • H04N7/183Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast for receiving images from a single remote source
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks

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  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Signal Processing (AREA)
  • Accounting & Taxation (AREA)
  • Technology Law (AREA)
  • General Business, Economics & Management (AREA)
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  • Strategic Management (AREA)
  • Multimedia (AREA)
  • Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The invention discloses a kind of car damage identification based on mobile network communication Claims Resolution method, the method flow process includes: mobile terminal gathers the image information of the damaged parts of accident vehicle, and send car damage identification request based on described image information to vehicle loss assessment system, for described vehicle loss assessment system image information based on described damaged parts, described accident vehicle is carried out setting loss;When receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, information of vehicles based on described accident vehicle shows described setting loss information and the setting loss amount of money, initiates vehicle insurance Claims Resolution request based on described setting loss information and the setting loss amount of money to settlement of insurance claim end for user.The present invention also proposes a kind of car damage identification based on mobile network communication Claims Resolution device.The present invention solves existing damage identification method and does not have specialty background or inefficiency, causes the technical problem of traffic congestion.

Description

Car damage identification based on mobile network communication Claims Resolution method and device
Technical field
The present invention relates to car damage identification technical field, particularly relate to the Claims Resolution of a kind of car damage identification based on mobile network communication Method and device.
Background technology
After vehicle accident occurs, collision partners is mainly taked to resolve through consultation, or is being unable to reach consensus situation Under, ask insurance company to reach on-the-spot and accident vehicle carried out setting loss, then settle a claim to insurance company's request according to the result of setting loss, But these car damage identification methods existing have drawback: use both sides to consult the mode of setting loss, can quickly be solved, but Both sides do not have specialty background to vehicle damage rehabilitation cost, consult often to bring the property loss of a side;Insurance company is on-the-spot During setting loss, the way generally used be the damage person that allots to the scene of the accident, take pictures and survey on the spot or setting loss, having during setting loss Some spare and accessory parts price queries handbooks or software may be used to assist setting loss, and this setting loss mode holding time length and efficiency are low Under, cause the situations such as traffic congestion, make troubles for user.
Summary of the invention
The present invention provides a kind of car damage identification based on mobile network communication Claims Resolution method and device, and its main purpose is Solve existing damage identification method and not there is specialty background or inefficiency, cause the technical problem of traffic congestion.
For achieving the above object, the present invention provides a kind of car damage identification based on mobile network communication Claims Resolution method, this base Car damage identification Claims Resolution method in mobile network communication includes:
Mobile terminal gathers the image information of the damaged parts of accident vehicle, and based on described image information to car damage identification System sends car damage identification request, for described vehicle loss assessment system image information based on described damaged parts to described accident Vehicle carries out setting loss;
When receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, based on described accident vehicle Information of vehicles show described setting loss information and the setting loss amount of money, for user based on described setting loss information and the setting loss amount of money to Settlement of insurance claim end initiates vehicle insurance Claims Resolution request.
Alternatively, described mobile terminal gathers the image information of the damaged parts of accident vehicle, and believes based on described image Cease the step to vehicle loss assessment system transmission car damage identification request to include:
Described mobile terminal shoots the image information of the damaged parts of described accident vehicle by photographic head;
Described mobile terminal is set up with the drive recorder of described accident vehicle and is connected, and is gathered by described drive recorder The vehicle traveling information of described accident vehicle;
Car damage identification request is sent to described vehicle loss assessment system based on described image information and described vehicle traveling information.
Alternatively, described when receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, based on After the information of vehicles of described accident vehicle shows the step of described setting loss information and the setting loss amount of money, described based on mobile network The car damage identification Claims Resolution method of communication further comprises the steps of:
When receiving confirmation instruction contentious to described setting loss information and/or the described setting loss amount of money, obtain described thing Therefore the vehicle traveling information that the drive recorder of vehicle gathers;
The described vehicle traveling information gathered is sent to described vehicle loss assessment system by described mobile terminal, for described car Loss assessment system carries out setting loss again according to described vehicle traveling information.
Alternatively, the described vehicle traveling information gathered is sent the step to described vehicle loss assessment system by described mobile terminal After Zhou, described car damage identification based on mobile network communication Claims Resolution method further comprises the steps of:
When receiving final setting loss information and the final setting loss amount of money that described vehicle loss assessment system returns, display is described Final setting loss information and the described final setting loss amount of money;
When receiving confirmation instruction consentient to described final setting loss information and the described final setting loss amount of money, to institute State settlement of insurance claim end and initiate vehicle insurance Claims Resolution request.
Alternatively, described when receiving final setting loss information and the final setting loss amount of money that described vehicle loss assessment system returns Time, after showing the step of described final setting loss information and the described final setting loss amount of money, described based on mobile network communication Car damage identification Claims Resolution method further comprises the steps of:
When receiving confirmation instruction consentient to described final setting loss information and the described final setting loss amount of money, by institute State after final setting loss information and the described final setting loss amount of money associate with the request of described car damage identification and store.
Additionally, for achieving the above object, the present invention also provides for a kind of car damage identification based on mobile network communication Claims Resolution dress Put, should include by car damage identification based on mobile network communication Claims Resolution device:
Information acquisition module, for gathering the image information of the damaged parts of accident vehicle;
Information sending module, for sending car damage identification request based on described image information to vehicle loss assessment system, for Described vehicle loss assessment system image information based on described damaged parts carries out setting loss to described accident vehicle;
Information display module, for when receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns Time, information of vehicles based on described accident vehicle shows described setting loss information and the setting loss amount of money, for user based on described fixed Damage information and the setting loss amount of money initiate vehicle insurance Claims Resolution request to settlement of insurance claim end.
Alternatively, described information acquisition module includes:
Image acquisition units, for shooting the image information of the damaged parts of described accident vehicle by photographic head;
Information acquisition unit, is connected, by described driving recording for setting up with the drive recorder of described accident vehicle Instrument gathers the vehicle traveling information of described accident vehicle;
Described information sending module is additionally operable to: fixed to described vehicle based on described image information and described vehicle traveling information Damage system sends car damage identification request.
Alternatively, described information acquisition module is additionally operable to: when receiving described setting loss information and/or the described setting loss amount of money During contentious confirmation instruction, obtain the vehicle traveling information that the drive recorder of described accident vehicle gathers;
Described information sending module is additionally operable to: send the described vehicle traveling information gathered to described car damage identification system System, carries out setting loss again for described vehicle loss assessment system according to described vehicle traveling information.
Alternatively, described information display module is additionally operable to: when receiving the final setting loss that described vehicle loss assessment system returns When information and the final setting loss amount of money, show described final setting loss information and the described final setting loss amount of money;
Described information sending module is additionally operable to: when receiving described final setting loss information and the described final setting loss amount of money During consentient confirmation instruction, initiate vehicle insurance Claims Resolution request to described settlement of insurance claim end.
Alternatively, described car damage identification based on mobile network communication Claims Resolution device also includes:
Information storage module, for without demur when receiving described final setting loss information and the described final setting loss amount of money Confirmation instruction time, deposit after asking to associate with described car damage identification by described final setting loss information and the described final setting loss amount of money Storage.
, there is car accident in car damage identification based on the mobile network communication Claims Resolution method and device that the present invention proposes Time, user gathers the image information of the damaged parts of accident vehicle by mobile terminal, based on this image information to car damage identification System sends car damage identification request, and accident vehicle is carried out by vehicle loss assessment system image information based on the damaged parts received Setting loss, and setting loss information and the setting loss amount of money are returned to mobile terminal, mobile terminal is receiving setting loss information and setting loss During the amount of money, information of vehicles based on accident vehicle display setting loss information and setting loss connect, user can based on setting loss information and The setting loss amount of money initiates vehicle insurance Claims Resolution request to settlement of insurance claim end.For the client of accident vehicle, it is possible to use mobile whole The image information of end shooting damaged parts, transmission to vehicle loss assessment system carries out long-range setting loss, it is possible to get setting loss timely The result processed, for vehicle loss assessment system, determines setting loss according to the image information of the damaged vehicle parts received Information and then calculate the setting loss amount of money, vehicle loss assessment system uses and image carries out specialty analysis processes the setting loss knot obtained Really, and this setting loss mode is without waiting for setting loss personnel to in-situ processing, and holding time is short and efficiency is high, solves existing Damage identification method does not have specialty background or inefficiency, causes the technical problem of traffic congestion.
Accompanying drawing explanation
Fig. 1 is the flow chart of present invention car damage identification based on mobile network communication Claims Resolution method first embodiment;
Fig. 2 is the flow chart of present invention car damage identification based on mobile network communication Claims Resolution method the second embodiment;
Fig. 3 is the functional module signal of present invention car damage identification based on mobile network communication Claims Resolution device first embodiment Figure.
The realization of the object of the invention, functional characteristics and advantage will in conjunction with the embodiments, are described further referring to the drawings.
Detailed description of the invention
Should be appreciated that specific embodiment described herein, only in order to explain the present invention, is not intended to limit the present invention.
The present invention provides a kind of car damage identification based on mobile network communication Claims Resolution method.With reference to shown in Fig. 1, for the present invention The flow chart of car damage identification based on mobile network communication Claims Resolution method first embodiment.
In the present embodiment, should car damage identification based on mobile network communication Claims Resolution method include:
Step S10, mobile terminal gathers the image information of damaged parts of accident vehicle, and based on described image information to Vehicle loss assessment system sends car damage identification request, for described vehicle loss assessment system image information pair based on described damaged parts Described accident vehicle carries out setting loss;
In the present embodiment, the setting loss for accident vehicle is fixed based on proximally-located mobile terminal and the vehicle being positioned at far-end Mobile communication between damage system realizes, and wherein, mobile terminal can be that mobile phone, panel computer etc. have image collecting function Terminal, such as, be provided with shooting first-class, illustrate as a example by the mobile phone with photographic head below, vehicle loss assessment system can With deployment, on the server or PC (Personal Computer) machine is first-class, user be arranged as required to.
Thering is provided a car damage identification application, run on mobile phone, user is by the accident vehicle of the mobile phone shooting scene of the accident The photo of damaged parts, and generate image information, optionally, provide a shooting to guide interface, this boundary in car damage identification is applied Face camera applications based on mobile phone, i.e. after entering shooting guiding interface, opens camera, this interface shows a pre-set dimension Floating frame, user shoot damaged parts image time, need to be fully accommodated in by damaged parts in this floating frame, based on this Floating frame shoots, and to photograph satisfactory photo, i.e. obtains the image information of damaged vehicle parts, it is to avoid occur clapping The situation that the damaged parts taken the photograph is imperfect and causes vehicle loss assessment system normally to identify.
Mobile phone, after collecting the image information of damaged parts, generates car damage identification request based on this image information and sends extremely Vehicle loss assessment system, it is to be understood that including accident vehicle essential information in car damage identification request, accident vehicle is believed substantially Breath includes type of vehicle, the number-plate number, vehicle identification code (VIN code) etc..The car damage identification i.e. sent to vehicle loss assessment system please The image information of the information such as type of vehicle and damaged parts is included in asking.
Further, as a kind of embodiment, step S10 can include with following refinement step:
Described mobile terminal shoots the image information of the damaged parts of described accident vehicle by photographic head;
Described mobile terminal is set up with the drive recorder of described accident vehicle and is connected, and is gathered by described drive recorder The vehicle traveling information of described accident vehicle;
Car damage identification request is sent to described vehicle loss assessment system based on described image information and described vehicle traveling information.
The photo at the damaged parts of accident vehicle is shot by the photographic head of mobile phone, and by mobile phone and accident vehicle Drive recorder is set up and is connected, and gets when accident vehicle has an accident or before having an accident of drive recorder record The travel speed of vehicle traveling information, such as vehicle, brake etc..The vehicle including image information and vehicle traveling information is determined The request of damage sends to vehicle loss assessment system.
Step S20, when receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, based on described The information of vehicles of accident vehicle shows described setting loss information and the setting loss amount of money, and determines based on described setting loss information for user Damage the amount of money and initiate vehicle insurance Claims Resolution request to settlement of insurance claim end.
Vehicle loss assessment system, after receiving car damage identification request, obtains the image of damaged parts from car damage identification is asked Information, images based on the image recognition technology damaged vehicle parts to getting are analyzed, or are believed image by user Breath is analyzed, specifically, described vehicle loss assessment system based on image recognition technology or based on user to described damaged parts Image information selection operation, determine component names and the damaged area of damaged parts;According to the described name of parts determined Title and described damaged area determine the setting loss information of described accident vehicle.
Vehicle loss assessment system arranges a data base, pre-sets the image information conduct of all angles of automobile all parts Reference standard, carrying out image recognition when, calls the image of the image as reference standard and the damaged parts got It is analyzed, to determine title and the damaged area of damaged parts;Or, the user by vehicle loss assessment system end is manual Determine component names for damaged parts, and determine damaged area according to the selection operation of user.Determining damaged parts After title and damaged area, calculating the setting loss amount of money according to default accounting criteria, wherein, the accounting criteria preset is: each The different damaged area of individual parts have the setting loss amount of money pre-set, after determining setting loss information, i.e. and the name of damaged parts Claim and after damaged area, search under this component names, the setting loss amount of money that this damaged area is corresponding.Vehicle loss assessment system is fixed by vehicle Setting loss information and the setting loss amount of money that damage system determines send to mobile phone,
Mobile phone when receiving above-mentioned setting loss information and the setting loss amount of money, display interface shows described setting loss information with And the setting loss amount of money, user can initiate Claims Resolution request, example according to the setting loss information of display and the setting loss amount of money to insurance service end Such as, each insurance company, or Claims Resolution request initiated by the insurance service platform etc. that insurance company provides.
Car damage identification based on the mobile network communication Claims Resolution method that the present embodiment proposes, when there is car accident, uses Family gathers the image information of the damaged parts of accident vehicle by mobile terminal, sends out to vehicle loss assessment system based on this image information Sending car damage identification to ask, vehicle loss assessment system image information based on the damaged parts received carries out setting loss to accident vehicle, And setting loss information and the setting loss amount of money are returned to mobile terminal, mobile terminal is receiving setting loss information and the setting loss amount of money Time, information of vehicles based on accident vehicle shows that setting loss information and setting loss connect, and user can be based on setting loss information and setting loss The amount of money initiates vehicle insurance Claims Resolution request to settlement of insurance claim end.For the client of accident vehicle, it is possible to use mobile terminal is clapped Taking the photograph the image information of damaged parts, transmission to vehicle loss assessment system carries out long-range setting loss, it is possible to gets setting loss timely and processes Result, for vehicle loss assessment system, determine setting loss information according to the image information of the damaged vehicle parts received And then calculate the setting loss amount of money, vehicle loss assessment system uses and image carries out the setting loss result that specialty analysis process obtains, And this setting loss mode is without waiting for setting loss personnel to in-situ processing, and holding time is short and efficiency is high, it is existing fixed to solve Damage method does not have specialty background or inefficiency, causes the technical problem of traffic congestion.
Second enforcement of present invention car damage identification based on mobile network communication Claims Resolution method is proposed based on first embodiment Example.With reference to shown in Fig. 2, in the present embodiment, after step S20, should car damage identification Claims Resolution side based on mobile network communication Method also includes:
Step S30, when receiving confirmation instruction contentious to described setting loss information and/or the described setting loss amount of money, obtains Take the vehicle traveling information that the drive recorder of described accident vehicle gathers;
Step S40, the described vehicle traveling information gathered is sent extremely described vehicle loss assessment system by described mobile terminal, with Setting loss again is carried out according to described vehicle traveling information for described vehicle loss assessment system.
In this embodiment, there is objection in the setting loss information or the setting loss amount of money that send vehicle loss assessment system as user Time, further the vehicle traveling information of accident vehicle can be sent to vehicle loss assessment system, carry out setting loss again for it, its In, mobile phone can be set up with the drive recorder of accident vehicle and be connected, and obtains vehicle traveling information from drive recorder.
On display interface, display is for triggering setting loss information and/or the contentious control of the setting loss amount of money, when user touches When sending out this control, determine that mobile phone receives and confirm instruction to setting loss information and/or the setting loss amount of money are contentious, now, obtain car Driving information.
The vehicle traveling information that vehicle loss assessment system foundation receives is as auxiliary judgment information, the setting loss information to last time Check, this setting loss information as final setting loss information and is calculated the transmission of the final setting loss amount of money to mobile phone.
Further, after the step s 40, should car damage identification based on mobile network communication Claims Resolution method also include:
When receiving final setting loss information and the final setting loss amount of money that described vehicle loss assessment system returns, display is described Final setting loss information and the described final setting loss amount of money;When receiving described final setting loss information and described final setting loss gold During volume consentient confirmation instruction, initiate vehicle insurance Claims Resolution request to described settlement of insurance claim end.
The display interface of mobile phone shows final setting loss information and the final setting loss amount of money that vehicle loss assessment system returns, Meanwhile, can show for triggering final setting loss information and/or the final consentient control of the setting loss amount of money on display interface, When user triggers this control, determine that mobile phone receives final setting loss information and/or the final consentient confirmation of the setting loss amount of money Instruction, now, initiates vehicle insurance Claims Resolution request to settlement of insurance claim end, can carry final setting loss information and/or in this request The whole setting loss amount of money.
Further, as a kind of embodiment, when receiving described final setting loss information and described final setting loss During the amount of money consentient confirmation instruction, please with described car damage identification by described final setting loss information and the described final setting loss amount of money Store after asking association.
After determining that mobile phone receives final setting loss information and/or the consentient confirmation instruction of the final setting loss amount of money, will Final setting loss information and the final setting loss amount of money associate with car damage identification request after storage, after facilitating the client of accident vehicle The continuous result to car damage identification request is inquired about.
The present invention also proposes a kind of car damage identification based on mobile network communication Claims Resolution device.
With reference to shown in Fig. 3, for the merit of present invention car damage identification based on mobile network communication Claims Resolution device first embodiment Can module diagram.
In this embodiment, should include by car damage identification based on mobile network communication Claims Resolution device:
Information acquisition module 10, for gathering the image information of the damaged parts of accident vehicle;
Information sending module 20, for sending car damage identification request based on described image information to vehicle loss assessment system, with For described vehicle loss assessment system image information based on described damaged parts, described accident vehicle is carried out setting loss;
In the present embodiment, the setting loss for accident vehicle based on proximally-located car damage identification Claims Resolution device and is positioned at far-end Vehicle loss assessment system between mobile communication realize, wherein, the present invention propose car damage identification Claims Resolution device can be hands Machine, panel computer etc. have the mobile terminal of image collecting function, such as, are provided with shooting first-class, below to have photographic head Mobile phone as a example by illustrate, vehicle loss assessment system can dispose on the server or PC (Personal Computer) machine First-class, user it is arranged as required to.
Thering is provided a car damage identification application, run on mobile phone, user is by the accident vehicle of the mobile phone shooting scene of the accident The photo of damaged parts, and generate image information, optionally, provide a shooting to guide interface, this boundary in car damage identification is applied Face camera applications based on mobile phone, i.e. after entering shooting guiding interface, opens camera, this interface shows a pre-set dimension Floating frame, user shoot damaged parts image time, need to be fully accommodated in by damaged parts in this floating frame, based on this Floating frame shoots, and to photograph satisfactory photo, i.e. obtains the image information of damaged vehicle parts, it is to avoid occur clapping The situation that the damaged parts taken the photograph is imperfect and causes vehicle loss assessment system normally to identify.
Mobile phone, after collecting the image information of damaged parts, generates car damage identification request, information based on this image information Sending module 20 sends it to vehicle loss assessment system, it is to be understood that include accident vehicle base in car damage identification request This information, accident vehicle essential information includes type of vehicle, the number-plate number, vehicle identification code (VIN code) etc..I.e. to car damage identification The car damage identification request that system sends includes the image information of the information such as type of vehicle and damaged parts.
Further, as a kind of embodiment, information acquisition module 10 includes with lower unit:
Image acquisition units, for shooting the image information of the damaged parts of described accident vehicle by photographic head;Information Acquiring unit, is connected for setting up with the drive recorder of described accident vehicle, gathers described thing by described drive recorder Therefore the vehicle traveling information of vehicle.
Information sending module 20 is additionally operable to: based on described image information and described vehicle traveling information to described car damage identification System sends car damage identification request.
The photo at the damaged parts of accident vehicle is shot by the photographic head of mobile phone, and by mobile phone and accident vehicle Drive recorder set up connect, information acquisition unit get drive recorder record when accident vehicle has an accident or The travel speed of the vehicle traveling information before having an accident, such as vehicle, brake etc..Information sending module 20 will include image The car damage identification request of information and vehicle traveling information sends to vehicle loss assessment system.
Information display module 30, for when receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns Time, information of vehicles based on described accident vehicle shows described setting loss information and the setting loss amount of money, for user based on described fixed Damage information and the setting loss amount of money initiate vehicle insurance Claims Resolution request to settlement of insurance claim end.
Vehicle loss assessment system, after receiving car damage identification request, obtains the image of damaged parts from car damage identification is asked Information, images based on the image recognition technology damaged vehicle parts to getting are analyzed, or are believed image by user Breath is analyzed, specifically, described vehicle loss assessment system based on image recognition technology or based on user to described damaged parts Image information selection operation, determine component names and the damaged area of damaged parts;According to the described name of parts determined Title and described damaged area determine the setting loss information of described accident vehicle.
Vehicle loss assessment system arranges a data base, pre-sets the image information conduct of all angles of automobile all parts Reference standard, carrying out image recognition when, calls the image of the image as reference standard and the damaged parts got It is analyzed, to determine title and the damaged area of damaged parts;Or, the user by vehicle loss assessment system end is manual Determine component names for damaged parts, and determine damaged area according to the selection operation of user.Determining damaged parts After title and damaged area, calculating the setting loss amount of money according to default accounting criteria, wherein, the accounting criteria preset is: each The different damaged area of individual parts have the setting loss amount of money pre-set, after determining setting loss information, i.e. and the name of damaged parts Claim and after damaged area, search under this component names, the setting loss amount of money that this damaged area is corresponding.Vehicle loss assessment system is fixed by vehicle Setting loss information and the setting loss amount of money that damage system determines send to mobile phone,
Mobile phone is when receiving above-mentioned setting loss information and the setting loss amount of money, and information display module 30 shows on display interface Described setting loss information and the setting loss amount of money, user can send out to insurance service end according to the setting loss information of display and the setting loss amount of money Play Claims Resolution request, such as, each insurance company, or Claims Resolution request initiated by the insurance service platform etc. that insurance company provides.
Car damage identification based on the mobile network communication Claims Resolution device that the present embodiment proposes, when there is car accident, uses Family gathers the image information of the damaged parts of accident vehicle by mobile terminal, sends out to vehicle loss assessment system based on this image information Sending car damage identification to ask, vehicle loss assessment system image information based on the damaged parts received carries out setting loss to accident vehicle, And setting loss information and the setting loss amount of money are returned to mobile terminal, mobile terminal is receiving setting loss information and the setting loss amount of money Time, information of vehicles based on accident vehicle shows that setting loss information and setting loss connect, and user can be based on setting loss information and setting loss The amount of money initiates vehicle insurance Claims Resolution request to settlement of insurance claim end.For the client of accident vehicle, it is possible to use mobile terminal is clapped Taking the photograph the image information of damaged parts, transmission to vehicle loss assessment system carries out long-range setting loss, it is possible to gets setting loss timely and processes Result, for vehicle loss assessment system, determine setting loss information according to the image information of the damaged vehicle parts received And then calculate the setting loss amount of money, vehicle loss assessment system uses and image carries out the setting loss result that specialty analysis process obtains, And this setting loss mode is without waiting for setting loss personnel to in-situ processing, and holding time is short and efficiency is high, it is existing fixed to solve Damage method does not have specialty background or inefficiency, causes the technical problem of traffic congestion.
Second enforcement of present invention car damage identification based on mobile network communication Claims Resolution device is proposed based on first embodiment Example.In the present embodiment, information acquisition module 10 is additionally operable to: when receiving described setting loss information and/or the described setting loss amount of money During contentious confirmation instruction, obtain the vehicle traveling information that the drive recorder of described accident vehicle gathers;
Information sending module 20 is additionally operable to: send the described vehicle traveling information gathered to described vehicle loss assessment system, Setting loss again is carried out according to described vehicle traveling information for described vehicle loss assessment system.
In this embodiment, there is objection in the setting loss information or the setting loss amount of money that send vehicle loss assessment system as user Time, further the vehicle traveling information of accident vehicle can be sent to vehicle loss assessment system, carry out setting loss again for it, its In, mobile phone can be set up with the drive recorder of accident vehicle and be connected, and obtains vehicle traveling information from drive recorder.
On display interface, display is for triggering setting loss information and/or the contentious control of the setting loss amount of money, when user touches When sending out this control, determining that mobile phone receives and confirm instruction to setting loss information and/or the setting loss amount of money are contentious, now, information is adopted Collection module 10 obtains vehicle traveling information.
The vehicle traveling information that vehicle loss assessment system foundation receives is as auxiliary judgment information, the setting loss information to last time Check, this setting loss information as final setting loss information and is calculated the transmission of the final setting loss amount of money to mobile phone.
Further, information display module 30 is additionally operable to: when receiving the final setting loss that described vehicle loss assessment system returns When information and the final setting loss amount of money, show described final setting loss information and the described final setting loss amount of money;Information sending module 20 are additionally operable to: when receiving confirmation instruction consentient to described final setting loss information and the described final setting loss amount of money, to Described settlement of insurance claim end initiates vehicle insurance Claims Resolution request.
Information display module 30 show on the display interface of mobile phone final setting loss information that vehicle loss assessment system returns with And the final setting loss amount of money, meanwhile, can show for triggering final setting loss information and/or final setting loss golden on display interface The consentient control of volume, when user triggers this control, determines that mobile phone receives final setting loss information and/or final setting loss gold Volume is consentient confirms instruction, and now, information sending module 20 initiates vehicle insurance Claims Resolution request to settlement of insurance claim end, in this request Final setting loss information and/or the final setting loss amount of money can be carried.
Further, as a kind of embodiment, car damage identification based on mobile network communication Claims Resolution device also includes: letter Breath memory module, for when receiving confirmation instruction consentient to described final setting loss information and the described final setting loss amount of money Time, store after described final setting loss information and the described final setting loss amount of money are associated with the request of described car damage identification
After determining that mobile phone receives final setting loss information and/or the consentient confirmation instruction of the final setting loss amount of money, letter Breath memory module stores, to facilitate accident vehicle after final setting loss information and the final setting loss amount of money being associated with car damage identification request Client follow-up to car damage identification request result inquire about.
These are only the preferred embodiments of the present invention, not thereby limit the scope of the claims of the present invention, every utilize this Equivalent structure or equivalence flow process that bright description and accompanying drawing content are made convert, or are directly or indirectly used in other relevant skills Art field, is the most in like manner included in the scope of patent protection of the present invention.

Claims (10)

1. car damage identification based on a mobile network communication Claims Resolution method, it is characterised in that described based on mobile network communication Car damage identification Claims Resolution method include:
Mobile terminal gathers the image information of the damaged parts of accident vehicle, and based on described image information to vehicle loss assessment system Transmission car damage identification is asked, for described vehicle loss assessment system image information based on described damaged parts to described accident vehicle Carry out setting loss;
When receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, car based on described accident vehicle Information shows described setting loss information and the setting loss amount of money, for user based on described setting loss information and the setting loss amount of money to insurance Claims Resolution end initiates vehicle insurance Claims Resolution request.
Car damage identification based on mobile network communication the most according to claim 1 Claims Resolution method, it is characterised in that described shifting Dynamic terminal gathers the image information of the damaged parts of accident vehicle, and sends car based on described image information to vehicle loss assessment system The step of setting loss request includes:
Described mobile terminal shoots the image information of the damaged parts of described accident vehicle by photographic head;
Described mobile terminal is set up with the drive recorder of described accident vehicle and is connected, and is gathered described by described drive recorder The vehicle traveling information of accident vehicle;
Car damage identification request is sent to described vehicle loss assessment system based on described image information and described vehicle traveling information.
Car damage identification based on mobile network communication the most according to claim 1 Claims Resolution method, it is characterised in that described work as When receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, information of vehicles based on described accident vehicle After showing the step of described setting loss information and the setting loss amount of money, described car damage identification based on mobile network communication Claims Resolution method Further comprise the steps of:
When receiving confirmation instruction contentious to described setting loss information and/or the described setting loss amount of money, obtain described accident vehicle Drive recorder gather vehicle traveling information;
The described vehicle traveling information gathered is sent to described vehicle loss assessment system by described mobile terminal, fixed for described vehicle Damage system carries out setting loss again according to described vehicle traveling information.
Car damage identification based on mobile network communication the most according to claim 3 Claims Resolution method, it is characterised in that described shifting The described vehicle traveling information gathered is sent after the step of described vehicle loss assessment system by dynamic terminal, described based on mobile network The car damage identification Claims Resolution method of network communication further comprises the steps of:
When receiving final setting loss information and the final setting loss amount of money that described vehicle loss assessment system returns, show described finally Setting loss information and the described final setting loss amount of money;
When receiving confirmation instruction consentient to described final setting loss information and the described final setting loss amount of money, to described guarantor Danger Claims Resolution end initiates vehicle insurance Claims Resolution request.
Car damage identification based on mobile network communication the most according to claim 4 Claims Resolution method, it is characterised in that described work as When receiving final setting loss information and the final setting loss amount of money that described vehicle loss assessment system returns, show that described final setting loss is believed After the step of breath and the described final setting loss amount of money, described car damage identification based on mobile network communication Claims Resolution method also includes Step:
When receive confirm instruction to described final setting loss information and the described final setting loss amount of money are consentient time, by described Whole setting loss information and the described final setting loss amount of money store after associating with the request of described car damage identification.
6. car damage identification based on a mobile network communication Claims Resolution device, it is characterised in that described based on mobile network communication Car damage identification Claims Resolution device include:
Information acquisition module, for gathering the image information of the damaged parts of accident vehicle;
Information sending module, for sending car damage identification request based on described image information to vehicle loss assessment system, for described Vehicle loss assessment system image information based on described damaged parts carries out setting loss to described accident vehicle;
Information display module, is used for when receiving setting loss information and the setting loss amount of money that described vehicle loss assessment system returns, base Information of vehicles in described accident vehicle shows described setting loss information and the setting loss amount of money, for user based on described setting loss information And the setting loss amount of money is to the initiation vehicle insurance Claims Resolution request of settlement of insurance claim end.
Car damage identification based on mobile network communication the most according to claim 6 Claims Resolution device, it is characterised in that described letter Breath acquisition module includes:
Image acquisition units, for shooting the image information of the damaged parts of described accident vehicle by photographic head;
Information acquisition unit, is connected for setting up with the drive recorder of described accident vehicle, is adopted by described drive recorder Collect the vehicle traveling information of described accident vehicle;
Described information sending module is additionally operable to: based on described image information and described vehicle traveling information to described car damage identification system System sends car damage identification request.
Car damage identification based on mobile network communication the most according to claim 6 Claims Resolution device, it is characterised in that described letter Breath acquisition module is additionally operable to: when receiving confirmation instruction contentious to described setting loss information and/or the described setting loss amount of money, obtain Take the vehicle traveling information that the drive recorder of described accident vehicle gathers;
Described information sending module is additionally operable to: the described vehicle traveling information gathered is sent extremely described vehicle loss assessment system, with Setting loss again is carried out according to described vehicle traveling information for described vehicle loss assessment system.
Car damage identification based on mobile network communication the most according to claim 8 Claims Resolution device, it is characterised in that described letter Breath display module is additionally operable to: when receiving final setting loss information and the final setting loss amount of money that described vehicle loss assessment system returns Time, show described final setting loss information and the described final setting loss amount of money;
Described information sending module is additionally operable to: be as good as described final setting loss information and the described final setting loss amount of money when receiving When the confirmation of view instructs, initiate vehicle insurance Claims Resolution request to described settlement of insurance claim end.
Car damage identification based on mobile network communication the most according to claim 9 Claims Resolution device, it is characterised in that described Car damage identification based on mobile network communication Claims Resolution device also includes:
Information storage module, for without demur really when receiving described final setting loss information and the described final setting loss amount of money When recognizing instruction, store after described final setting loss information and the described final setting loss amount of money are associated with the request of described car damage identification.
CN201610630687.6A 2016-08-03 2016-08-03 Car damage identification based on mobile network communication Claims Resolution method and device Pending CN106231263A (en)

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