CN114819820A - Intelligent supply chain management method, device, system and medium based on artificial intelligence - Google Patents

Intelligent supply chain management method, device, system and medium based on artificial intelligence Download PDF

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CN114819820A
CN114819820A CN202210413010.2A CN202210413010A CN114819820A CN 114819820 A CN114819820 A CN 114819820A CN 202210413010 A CN202210413010 A CN 202210413010A CN 114819820 A CN114819820 A CN 114819820A
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刘艳军
伍锡兴
周子勋
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Beijing Longteng Weishidai Technology Information Co ltd
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Abstract

本申请涉及一种基于人工智能的智慧供应链管理方法、装置、系统及介质,涉及供应链管理的技术领域,其包括接收客户端录入的当前货物订单信息;向供应端发送所述当前货物订单信息;接收所述供应端返回的出货委托信息;基于所述当前货物订单信息和所述出货委托信息接收物流端的电子物流信息。本申请满足了公司对供应链全流程的管理要求,提高了供应链各个业务节点之间的交流和协同的便利性,便于人员实时掌控货物订单相关的信息。

Figure 202210413010

The present application relates to an artificial intelligence-based smart supply chain management method, device, system and medium, and relates to the technical field of supply chain management, which includes receiving current cargo order information entered by a client; sending the current cargo order to a supplier information; receiving the shipment entrustment information returned by the supplier; and receiving electronic logistics information of the logistics end based on the current cargo order information and the shipment entrustment information. This application satisfies the company's management requirements for the entire supply chain process, improves the convenience of communication and collaboration between various business nodes in the supply chain, and facilitates personnel to control information related to cargo orders in real time.

Figure 202210413010

Description

基于人工智能的智慧供应链管理方法、装置、系统及介质Method, device, system and medium for intelligent supply chain management based on artificial intelligence

技术领域technical field

本申请涉及供应链管理的技术领域,尤其是涉及一种基于人工智能的智慧供应链管理方法、装置、系统及介质。The present application relates to the technical field of supply chain management, in particular to an artificial intelligence-based smart supply chain management method, device, system and medium.

背景技术Background technique

随着经济全球化,信息化的不断发展,市场竞争模式由传统的企业与企业之间的竞争转化为供应链与供应链之间整体实力的对抗。企业仅依靠自身的能力已经很难在市场中占有一席之地,企业必须与上下游企业形成联盟,组成一个供应链系统来共同面对复杂的市场竞争并实现对市场需求快速响应,实现供应链的整体效应最大化,从而使供应链的各企业达到共赢的局面。With the continuous development of economic globalization and informatization, the market competition mode has changed from the traditional competition between enterprises to the confrontation of overall strength between supply chains and supply chains. It is difficult for enterprises to take a place in the market only by relying on their own capabilities. Enterprises must form alliances with upstream and downstream enterprises to form a supply chain system to jointly face complex market competition and achieve rapid response to market demand to achieve the overall supply chain. The effect is maximized, so that the enterprises in the supply chain can achieve a win-win situation.

为了满足公司对供应链全流程的管理要求,需要构建一种供应链业务管理的信息化系统。In order to meet the company's management requirements for the entire supply chain process, it is necessary to build an information system for supply chain business management.

发明内容SUMMARY OF THE INVENTION

为了满足公司对供应链全流程的管理要求,本申请提供一种基于人工智能的智慧供应链管理方法、装置、系统及介质。In order to meet the company's management requirements for the entire supply chain process, the present application provides an artificial intelligence-based smart supply chain management method, device, system and medium.

第一方面,本申请提供一种基于人工智能的智慧供应链管理方法,采用如下的技术方案:In the first aspect, the present application provides a smart supply chain management method based on artificial intelligence, which adopts the following technical solutions:

一种基于人工智能的智慧供应链管理方法,包括:A smart supply chain management method based on artificial intelligence, including:

接收客户端录入的当前货物订单信息;Receive the current cargo order information entered by the client;

向供应端发送所述当前货物订单信息;Send the current goods order information to the supplier;

接收所述供应端返回的出货委托信息;receiving the shipment entrustment information returned by the supplier;

基于所述当前货物订单信息和所述出货委托信息接收物流端的电子物流信息。The electronic logistics information of the logistics terminal is received based on the current cargo order information and the shipment consignment information.

通过采用上述技术方案,满足了公司对供应链全流程的管理要求,提高了供应链各个业务节点之间的交流和协同的便利性,便于人员实时掌控货物订单相关的信息。By adopting the above technical solutions, the company's management requirements for the entire supply chain process are met, the convenience of communication and collaboration between various business nodes in the supply chain is improved, and it is convenient for personnel to control information related to goods orders in real time.

可选的,在所述向供应端发送所述当前货物订单信息之前,还包括:Optionally, before the sending the current goods order information to the supplier, the method further includes:

若所述客户端为非初次录入货物订单信息的客户端,则获取所述客户端在第一统计周期内的历史货物订单信息;If the client is a client that does not enter the cargo order information for the first time, obtain the historical cargo order information of the client in the first statistical period;

基于所述历史货物订单信息获取所述客户端的等级信息;Obtain the level information of the client based on the historical cargo order information;

基于所述等级信息获取对应的分析策略,所述分析策略包括至少一项分析参数和基于所述至少一项分析参数对所述当前货物订单信息中的要货数量进行预测的预测模型;Obtaining a corresponding analysis strategy based on the level information, where the analysis strategy includes at least one analysis parameter and a prediction model for predicting the quantity of goods requested in the current goods order information based on the at least one analysis parameter;

基于所述分析策略生成所述客户端的要货数量的预测数据,将所述预测数据与所述当前货物订单信息中的要货数量进行对比,得到所述当前货物订单信息中的要货数量的可行性分析结果;Based on the analysis strategy, the forecast data of the quantity requested by the client is generated, and the forecast data is compared with the quantity requested in the current cargo order information to obtain the estimated quantity of the requested quantity in the current cargo order information. Feasibility analysis results;

若所述可行性分析结果为不合理,则向所述客户端发送提示信息。If the feasibility analysis result is unreasonable, sending prompt information to the client.

通过采用上述技术方案,过预测模型、分析参数对当前货物订单信息中的要货数量进行分析、预测,并将预测数据与当前要货数量进行对比得出可行性分析结果,若预测数据与要货数量的差值超过不合理阈值,则当前货物订单信息的要货数量的可行性分析结果为不合理,说明存在购货方统计失误的可能性,从而对购货方的客户端进行提示,便于客户端的购货方及时发现统计失误的情况。By adopting the above technical scheme, the quantity of goods requested in the current order information is analyzed and forecasted through the forecasting model and analysis parameters, and the forecast data is compared with the current quantity of goods requested to obtain a feasibility analysis result. If the difference between the quantity of goods exceeds the unreasonable threshold, the result of the feasibility analysis of the quantity of goods requested in the current order information is unreasonable, indicating that there is a possibility of a statistical error by the buyer, so as to prompt the client of the buyer, It is convenient for the buyer of the client to discover the statistical error in time.

可选的,所述基于所述等级信息获取对应的分析策略包括:Optionally, the obtaining the corresponding analysis strategy based on the level information includes:

若所述客户端的等级信息为一级客户,则生成第一分析策略,所述第一分析策略中的分析参数包括所述历史货物订单信息、公司发展参数和行业发展参数;If the level information of the client is a first-level customer, a first analysis strategy is generated, and the analysis parameters in the first analysis strategy include the historical cargo order information, company development parameters and industry development parameters;

若所述客户端的等级信息为二级客户,则生成第二分析策略,所述第二分析策略中的分析参数包括所述历史货物订单信息和公司发展参数;If the level information of the client is a secondary customer, a second analysis strategy is generated, and the analysis parameters in the second analysis strategy include the historical cargo order information and company development parameters;

若所述客户端的等级信息为三级客户,则生成第三分析策略,所述第三分析策略中的分析参数包括所述历史货物订单信息;If the level information of the client is a third-level customer, a third analysis strategy is generated, and the analysis parameters in the third analysis strategy include the historical cargo order information;

其中,所述一级客户对应的历史货物订单信息中的购买总金额位于第一总金额区间,所述二级客户对应的历史货物订单信息中的购买总金额位于第二总金额区间,所述三级客户对应的历史货物订单信息中的购买总金额位于第三总金额区间,所述第一总金额区间的最小值大于所述第二总金额区间的最大值,所述第二总金额区间的最小值大于所述第三总金额区间的最大值。Wherein, the total purchase amount in the historical goods order information corresponding to the first-level customer is located in the first total amount interval, and the total purchase amount in the historical goods order information corresponding to the second-level customer is located in the second total amount interval, and the The total purchase amount in the historical cargo order information corresponding to the third-level customer is located in the third total amount interval, the minimum value of the first total amount interval is greater than the maximum value of the second total amount interval, and the second total amount interval The minimum value of is greater than the maximum value of the third total amount interval.

通过采用上述技术方案,使得高等级的优质购货方享受到较好的体验感,使得高等级的优质购货方对应的分析参数更全面、成本投入更多、预测数据准确度更高,从而使得越优质的购货方得到的提示信息越合理。By adopting the above technical solutions, high-level high-quality buyers can enjoy a better sense of experience, so that high-level high-quality buyers can have more comprehensive analysis parameters, more cost input, and higher prediction data accuracy, thereby It makes the prompt information that the better quality buyers get more reasonable.

可选的,在所述向所述客户端发送提示信息之前,还包括:Optionally, before the sending the prompt information to the client, the method further includes:

基于所述客户端的等级信息获取对应的提示策略。A corresponding prompt policy is obtained based on the level information of the client.

通过采用上述技术方案,提高了优质购货方的体验感。By adopting the above technical solutions, the experience of high-quality buyers is improved.

可选的,在所述向所述客户端发送提示信息之后,还包括:Optionally, after the sending the prompt information to the client, the method further includes:

接收所述客户端返回的对所述可行性分析结果的确认信息;receiving confirmation information for the feasibility analysis result returned by the client;

若所述确认信息中包括所述分析参数的修正信息,则基于所述修正信息调整所述分析参数。If the confirmation information includes correction information of the analysis parameter, the analysis parameter is adjusted based on the correction information.

通过采用上述技术方案,分析参数中的下单习惯参数根据购买方公司自身需求进行调整,此时若继续按照调整前的下单习惯参数对要货数量进行预测,误差性较大,参考价值较低,从而需要根据修正信息对分析参数进行调整。By adopting the above technical solution, the order habit parameters in the analysis parameters are adjusted according to the needs of the buyer's company. At this time, if the ordering habit parameters before the adjustment are continued to predict the quantity of goods to be ordered, the error will be large, and the reference value will be higher. Therefore, the analysis parameters need to be adjusted according to the correction information.

可选的,在所述基于所述当前货物订单信息和出货委托信息接收物流端的电子物流信息之后,还包括:Optionally, after receiving the electronic logistics information of the logistics terminal based on the current cargo order information and the shipment consignment information, the method further includes:

接收所述客户端的退款请求,基于所述电子物流信息判断所述当前货物订单信息是否已签收,并判断所述当前货物订单信息是否存在剩余的可退款操作次数;Receive a refund request from the client, determine whether the current cargo order information has been signed for based on the electronic logistics information, and determine whether the current cargo order information has the remaining number of refundable operations;

若所述当前货物订单信息未签收且存在所述剩余的可退款操作次数,则基于所述退款请求执行退款操作。If the current goods order information is not received and there is the remaining number of refundable operations, a refund operation is performed based on the refund request.

通过采用上述技术方案,为了减少购买方通过客户端频繁恶意发送退款请求的情况,每个客户端的当前货物订单信息均对应有有限次数的可退款操作次数。By adopting the above technical solution, in order to reduce the frequent malicious sending of refund requests by the buyer through the client, the current goods order information of each client corresponds to a limited number of refundable operations.

可选的,在所述基于所述退款请求执行退款操作之后,还包括:Optionally, after the performing the refund operation based on the refund request, the method further includes:

获取第二统计周期内接收的所述执行退款操作的货物订单的总数;Obtain the total number of goods orders for which the refund operation is received in the second statistical period;

若所述总数不小于预设阈值,则减小所有订单状态的抓取频率。If the total number is not less than the preset threshold, the fetching frequency of all order states is reduced.

通过采用上述技术方案,增加了所有订单状态的刷新次数,从而能够及时更新订单状态,提高了获知执行退款操作后的货物订单发生丢失的及时性,便于在发生丢失时及时采取相关补救措施。By adopting the above technical solution, the number of refreshes of all order statuses is increased, so that the order status can be updated in time, the timeliness of knowing that the goods order is lost after the refund operation is performed is improved, and it is convenient to take relevant remedial measures in a timely manner when the loss occurs.

第二方面,本申请提供一种基于人工智能的智慧供应链管理装置,采用如下的技术方案:In the second aspect, the present application provides a smart supply chain management device based on artificial intelligence, which adopts the following technical solutions:

一种基于人工智能的智慧供应链管理装置,包括,A smart supply chain management device based on artificial intelligence, comprising,

第一接收模块,用于接收客户端录入的当前货物订单信息;The first receiving module is used to receive the current cargo order information entered by the client;

发送模块,用于向供应端发送所述当前货物订单信息;a sending module, configured to send the current goods order information to the supplier;

第二接收模块,用于接收所述供应端返回的出货委托信息;a second receiving module, configured to receive the shipment entrustment information returned by the supplier;

第三接收模块,用于基于所述当前货物订单信息和出货委托信息接收物流端的电子物流信息。The third receiving module is configured to receive the electronic logistics information of the logistics terminal based on the current cargo order information and the shipment entrustment information.

第三方面,本申请提供一种基于人工智能的智慧供应链管理系统,采用如下的技术方案:In the third aspect, the present application provides a smart supply chain management system based on artificial intelligence, which adopts the following technical solutions:

一种基于人工智能的智慧供应链管理系统,包括存储器、服务器和客户端、供应端、物流端;A smart supply chain management system based on artificial intelligence, including storage, server and client, supply side, logistics side;

所述存储器上存储有能够被所述服务器加载并执行如权利要求1至7中任一种方法的计算机程序;A computer program capable of being loaded by the server and executing the method according to any one of claims 1 to 7 is stored on the memory;

所述客户端用于录入当前货物订单信息;The client is used to input current cargo order information;

所述供应端用于基于所述当前货物订单信息完成备货后生成出货委托信息,并将所述出货委托信息向所述服务器发送;The supplier is configured to generate shipment entrustment information after completing stocking based on the current goods order information, and send the shipment entrustment information to the server;

所述物流端用于根据所述当前货物订单信息的货物的运输状态生成电子物流信息,并将所述电子物流信息向所述服务器发送。The logistics terminal is configured to generate electronic logistics information according to the transportation status of the goods in the current goods order information, and send the electronic logistics information to the server.

第四方面,本申请提供一种计算机可读存储介质,采用如下的技术方案:In a fourth aspect, the present application provides a computer-readable storage medium, which adopts the following technical solutions:

一种计算机可读存储介质,存储有能够被处理器加载并执行第一方面任一项所述的基于人工智能的智慧供应链管理方法的计算机程序。A computer-readable storage medium storing a computer program capable of being loaded by a processor and executing the artificial intelligence-based smart supply chain management method described in any one of the first aspects.

附图说明Description of drawings

图1是本申请其中一实施例的管理方法的流程示意图。FIG. 1 is a schematic flowchart of a management method according to an embodiment of the present application.

图2是本申请其中一实施例的管理装置的结构框图。FIG. 2 is a structural block diagram of a management apparatus according to an embodiment of the present application.

图3是本申请其中一实施例的管理系统的程序结构框图。FIG. 3 is a block diagram of a program structure of a management system according to an embodiment of the present application.

具体实施方式Detailed ways

以下结合附图对本申请作进一步详细说明。The present application will be further described in detail below with reference to the accompanying drawings.

本申请实施例提供一种基于人工智能的智慧供应链管理方法,该方法以服务器为执行主体,下面将结合具体实施方式,对图1所示的处理流程进行详细的说明,内容可以如下,包括:The embodiment of the present application provides an artificial intelligence-based smart supply chain management method. The method takes the server as the execution body. The following will describe the processing flow shown in FIG. 1 in detail with reference to the specific implementation manner. The content may be as follows, including :

步骤101、接收客户端录入的当前货物订单信息;Step 101, receiving the current cargo order information entered by the client;

客户端为用于录入购货信息的购货方的手机和电脑等终端,当前货物订单信息包括当前购货时间、要货种类、要货数量和收货地址等。The client is a terminal such as a mobile phone and a computer of the buyer used to enter the purchase information. The current order information includes the current purchase time, the type of the requested item, the quantity of the requested item, and the delivery address.

步骤102、向供应端发送当前货物订单信息;Step 102, sending current goods order information to the supplier;

供应端为用于供应货物的供货方的手机和电脑等终端,供应端在接收到当前货物订单信息后获取备货信息,备货信息为根据当前货物订单信息进行的备货数量。The supply end is a terminal such as a mobile phone and a computer of the supplier for supplying goods. The supply end obtains stocking information after receiving the current goods order information, and the stocking information is the stocking quantity based on the current goods order information.

步骤103、接收供应端返回的出货委托信息;Step 103, receiving the shipment entrustment information returned by the supplier;

出货委托信息包括可出货时间和出货地址等,当备货信息中的备货数量与当前货物订单中的要货数量一致时,从而可以执行运输货物的操作。The shipment consignment information includes the available time for shipment and the shipping address, etc. When the quantity in stock in the stocking information is consistent with the quantity requested in the current order, the operation of transporting the goods can be performed.

步骤104、基于当前货物订单信息和出货委托信息接收物流端的电子物流信息。Step 104: Receive the electronic logistics information of the logistics terminal based on the current cargo order information and the shipment consignment information.

物流端为用于运输货物的物流商的手机和电脑等终端,电子物流信息包括运输路线、运输车辆以及货物位置信息,电子物流信息通过货物位置信息对货物的运输状态进行更新。The logistics terminal is the terminal such as the mobile phone and computer of the logistics provider used to transport the goods. The electronic logistics information includes the transportation route, the transportation vehicle and the cargo location information. The electronic logistics information updates the transportation status of the cargo through the cargo location information.

从而满足了公司对供应链全流程的管理要求,提高了供应链各个业务节点之间的交流和协同的便利性,便于人员实时掌控货物订单相关的信息。This satisfies the company's management requirements for the entire supply chain process, improves the convenience of communication and collaboration between various business nodes in the supply chain, and facilitates real-time control of information related to cargo orders.

在对客户端、供应端和物流端的供应链界面进行显示之前,为了保证供应链信息的保密性、安全性,需要对用户的身份通过登录操作进行验证,登录方式包括账号密码登录、预存手机号验证登录等。Before displaying the supply chain interface of the client, supply side and logistics side, in order to ensure the confidentiality and security of the supply chain information, the user's identity needs to be verified through the login operation. The login methods include account password login, pre-stored mobile phone number Verify login, etc.

客户端的供应链显示界面为采购中心,采购中心包括进行关于当前货物订单信息的采购下单、采购审批和历史货物订单的查询等业务,采购下单界面中包括快捷下单和采购模板,提高了客户端对应的购货方人员操作的便利性供应端的供应链显示界面为供货中心,供货中心包括销售合同、销售订单、销售报表、当前货物订单信息的货物出货创建和货物的出货委托信息的创建等业务,其中,销售合同界面包括关于当前货物订单信息的合同审批,销售订单界面包括关于当前货物订单信息的订单创建和订单审批,销售报表包括销售合同报表和销售订单报表;物流端的供应链显示界面包括当前货物订单信息货物的电子物流信息的创建、审核、运输状态,物流端的供应链显示界面还包括逆向中心,逆向中心包括采购退货、拒收、售后管理和售后订单等逆向处理业务。The supply chain display interface of the client is the procurement center. The procurement center includes the purchase order, purchase approval and historical goods order inquiry about the current goods order information. The purchase order interface includes the quick order and the purchase template, which improves the The convenience of the operation of the buyer's personnel corresponding to the client The supply chain display interface of the supply side is the supply center, and the supply center includes the sales contract, sales order, sales report, the creation of the goods shipment of the current goods order information, and the shipment of the goods. Businesses such as the creation of entrustment information, among which, the sales contract interface includes contract approval for current goods order information, the sales order interface includes order creation and order approval for current goods order information, and sales reports include sales contract reports and sales order reports; logistics; The supply chain display interface on the side includes the creation, review, and transportation status of the electronic logistics information of the current goods order information. The supply chain display interface on the logistics side also includes a reverse center, which includes purchase returns, rejections, after-sales management and after-sales orders. Handle business.

在一个实施例中,当前货物订单信息由购货方根据当前要货数量通过客户端进行创建和下单,由于当前要货数量为购货方人工统计,为了降低购货方统计失误造成的影响,步骤102之前还包括如下处理:若客户端为非初次录入货物订单信息的客户端,则获取客户端在第一统计周期内的历史货物订单信息;基于历史货物订单信息获取客户端的等级信息;基于等级信息获取对应的分析策略,分析策略包括至少一项分析参数和基于至少一项分析参数对当前货物订单信息中的要货数量进行预测的预测模型;基于分析策略生成客户端的要货数量的预测数据,将预测数据与当前货物订单信息中的要货数量进行对比,得到当前货物订单信息中的要货数量的可行性分析结果;若可行性分析结果为不合理,则向客户端发送提示信息。In one embodiment, the current goods order information is created and placed by the buyer through the client according to the current quantity of goods requested. Since the current quantity of goods requested is manually counted by the buyer, in order to reduce the impact of errors in the buyer's statistics , before step 102, it also includes the following processing: if the client is a client that does not enter the cargo order information for the first time, obtain the historical cargo order information of the client in the first statistical period; obtain the level information of the client based on the historical cargo order information; A corresponding analysis strategy is obtained based on the level information, and the analysis strategy includes at least one analysis parameter and a prediction model for predicting the quantity of goods requested in the current cargo order information based on the at least one analysis parameter; Forecast data, compare the forecast data with the quantity of goods requested in the current order information, and obtain the feasibility analysis result of the quantity of goods requested in the current goods order information; if the result of the feasibility analysis is unreasonable, a prompt will be sent to the client information.

通过预测模型、分析参数对当前货物订单信息中的要货数量进行分析、预测,并将预测数据与当前要货数量进行对比得出可行性分析结果,若预测数据与要货数量的差值超过不合理阈值,则当前货物订单信息的要货数量的可行性分析结果为不合理,说明存在购货方统计失误的可能性,从而对购货方的客户端进行提示,便于客户端的购货方及时发现统计失误的情况。Analyze and forecast the quantity of goods in the current order information through the forecasting model and analysis parameters, and compare the forecast data with the current quantity of goods required to obtain a feasibility analysis result. If the difference between the forecast data and the quantity of goods required exceeds If the threshold is unreasonable, the result of the feasibility analysis of the quantity of goods requested in the current order information is unreasonable, indicating that there is a possibility of a buyer's statistical error, so as to prompt the client of the buyer, which is convenient for the buyer of the client. Timely detection of statistical errors.

分析参数包括购货方通过客户端进行购买的下单习惯参数,下单习惯参数包括下单时间和下单频率等,例如,下单时间为每月15号,下单频率为每月一次。The analysis parameters include the ordering habit parameters of the buyer when purchasing through the client. The ordering habit parameters include the ordering time and ordering frequency. For example, the ordering time is the 15th of each month, and the ordering frequency is once a month.

作为本实施例的一种可选实施方式,预测模型可为灰色预测模型。容易理解的是,分析参数越全面分析结果中的预测数据越准确,但相应的分析计算过程中的运算量及人工等计算成本就越高;所以对于客户端的不同等级,采用的分析策略中的分析参数、产生的成本不同,相应地,预测数据的准确度也不同,为了使得高等级的优质购货方享受到较好的体验感,使得高等级的优质购货方对应的分析参数更全面、成本投入更多、预测数据准确度更高,从而使得越优质的购货方得到的提示信息越合理。As an optional implementation manner of this embodiment, the prediction model may be a gray prediction model. It is easy to understand that the more comprehensive the analysis parameters are, the more accurate the predicted data in the analysis results, but the higher the computational cost and labor in the corresponding analysis and calculation process; therefore, for different levels of clients, the analysis strategies used The analysis parameters and the resulting costs are different, and accordingly, the accuracy of the forecast data is also different. In order to make the high-level high-quality buyers enjoy a better sense of experience, the analysis parameters corresponding to the high-level high-quality buyers are more comprehensive. , more cost input, and higher accuracy of forecast data, so that the better the buyer gets, the more reasonable the prompt information is.

具体的,步骤基于等级信息获取对应的分析策略包括如下处理:若客户端的等级信息为一级客户,则生成第一分析策略,第一分析策略中的分析参数包括历史货物订单信息、公司发展参数和行业发展参数;若客户端的等级信息为二级客户,则生成第二分析策略,第二分析策略中的分析参数包括历史货物订单信息和公司发展参数;若客户端的等级信息为三级客户,则生成第三分析策略,第三分析策略中的分析参数包括历史货物订单信息;其中,一级客户对应的历史货物订单信息中的购买总金额位于第一总金额区间,二级客户对应的历史货物订单信息中的购买总金额位于第二总金额区间,三级客户对应的历史货物订单信息中的购买总金额位于第三总金额区间,第一总金额区间的最小值大于第二总金额区间的最大值,第二总金额区间的最小值大于第三总金额区间的最大值。Specifically, the step of obtaining the corresponding analysis strategy based on the level information includes the following processing: if the level information of the client is a first-level customer, a first analysis strategy is generated, and the analysis parameters in the first analysis strategy include historical cargo order information and company development parameters. and industry development parameters; if the client's level information is a second-level customer, a second analysis strategy is generated, and the analysis parameters in the second analysis strategy include historical cargo order information and company development parameters; if the client's level information is a third-level customer, Then a third analysis strategy is generated, and the analysis parameters in the third analysis strategy include historical cargo order information; wherein, the total purchase amount in the historical cargo order information corresponding to the first-level customer is located in the first total amount range, and the historical goods corresponding to the second-level customer The total purchase amount in the cargo order information is located in the second total amount interval, the total purchase amount in the historical cargo order information corresponding to the third-level customer is located in the third total amount interval, and the minimum value of the first total amount interval is greater than the second total amount interval. The maximum value of the second total amount interval is greater than the maximum value of the third total amount interval.

本实施例中,第一统计周期可为三年,客户端的等级划分规则为:按照历史货物订单信息中三年的购买总金额对客户等级进行划分;例如,购买总金额一百万~两百万为第一总金额区间、购买总金额五十万~一百万为第二总金额区间、购买总金额五十万以下为第三总金额区间,划分等级的购买总金额可按照行业情况、货物单价情况进行设定。In this embodiment, the first statistical period may be three years, and the classification rule of the client terminal is: classify the customer grade according to the total purchase amount of three years in the historical cargo order information; for example, the total purchase amount is one million to two hundred 10,000 is the first total amount range, the total purchase amount of 500,000 to 1 million is the second total amount range, and the total purchase amount below 500,000 is the third total amount range. The unit price of the goods is set.

其中,公司发展参数包括基于大数据获取的营业收入增长率、毛利润增长率、净利润增长率、再投资现金比率、固定资产成新率、总资产增长率和净资产增长率等,行业发展参数包括基于大数据获取的行业总销售额、行业总收入、行业总利润、影响服装行业等总营业额的季节数据、通货膨胀率、银行利率、税制与税率、国民收入水平和购买力等。Among them, the company's development parameters include the operating income growth rate, gross profit growth rate, net profit growth rate, reinvested cash ratio, fixed asset new rate, total asset growth rate and net asset growth rate based on big data. The parameters include total industry sales, industry total revenue, industry total profit, seasonal data affecting the total turnover of the clothing industry, inflation rate, bank interest rate, tax system and tax rate, national income level and purchasing power based on big data acquisition.

在一个实施例中,由于客户端的提示成本有限,为了保证优质购货方的体验感,相应地,步骤向客户端发送提示信息之前还包括如下处理:基于客户的等级信息获取对应的提示策略。In one embodiment, since the prompt cost of the client is limited, in order to ensure the high-quality purchaser's sense of experience, correspondingly, before sending the prompt information to the client, the step further includes the following processing: obtaining the corresponding prompt policy based on the customer's level information.

若客户端的等级信息为三级客户,则以弹窗的方式向客户端发送警告短信,警告短信可以为预设警告内容,例如警告内容为:“当前货物订单的要货数量有风险”;若客户端的等级信息为二级客户,则以弹窗的方式向客户端发送分析报告,本实施例中,分析报告包括客户端要货数量的预测数据及可行性分析结果;每个一级客户均对应有进行服务的绑定工作人员,若客户端的等级信息为一级客户,则获取该客户端对应的绑定工作人员信息,并将客户端要货数量的预测数据以及分析参数、预测模型发送至绑定工作人员,由绑定工作人员核对后与客户端负责人进行电话沟通。If the client's level information is a third-level customer, a warning message will be sent to the client in the form of a pop-up window. The warning message can be the preset warning content, for example, the warning content is: "The quantity of the current order is at risk"; if The client's level information is a second-level customer, and an analysis report is sent to the client in the form of a pop-up window. In this embodiment, the analysis report includes the forecast data and feasibility analysis results of the client's required quantity of goods; Corresponding to the bound staff who provide services, if the client's level information is a first-level customer, obtain the bound staff information corresponding to the client, and send the forecast data of the quantity of goods requested by the client, the analysis parameters, and the forecast model. To the binding staff, the binding staff will check and communicate with the person in charge of the client by telephone.

在一个实施例中,分析参数中的下单习惯参数根据购买方公司自身需求进行调整,此时若继续按照调整前的下单习惯参数对要货数量进行预测,则降低了预测数据的准确性,因此相应地,步骤向客户端发送提示信息之后还包括如下处理:接收客户端返回的对可行性分析结果的确认信息;若确认信息中包括分析参数的修正信息,则基于修正信息调整分析参数。In one embodiment, the ordering habit parameters in the analysis parameters are adjusted according to the needs of the buyer company. At this time, if you continue to predict the quantity of goods requested according to the ordering habitual parameters before adjustment, the accuracy of the predicted data will be reduced. , so correspondingly, after sending the prompt information to the client, the step also includes the following processing: receiving the confirmation information of the feasibility analysis result returned by the client; if the confirmation information includes the correction information of the analysis parameters, then adjust the analysis parameters based on the correction information .

确认信息包括预测数据的判定信息或分析参数的修正信息,判定信息包括当前货物订单信息中要货数量的核对结果,该核对结果是经过客户端的购货方人工确认后的结果。若当前货物订单信息中的要货数量无误,则确认信息中包括修正信息,造成可行性分析结果为不合理的原因为下单习惯参数发生调整,因此,修正信息中包括调整后的下单习惯参数。The confirmation information includes the judgment information of the forecast data or the correction information of the analysis parameters, and the judgment information includes the check result of the quantity requested in the current order information, and the check result is the result of manual confirmation by the buyer of the client. If the quantity of goods requested in the current order information is correct, the confirmation information includes correction information. The reason why the feasibility analysis result is unreasonable is that the order habit parameters have been adjusted. Therefore, the correction information includes the adjusted order habit. parameter.

例如,下单习惯参数中的下单时间调整为每月10号和20号,下单频率调整为每月两次,即为将每月的要货数量分两次录入货物订单,若继续应用调整前的分析参数进行预测,误差性较大,参考价值较低,从而需要根据修正信息对分析参数进行调整。For example, the order time in the order habit parameter is adjusted to the 10th and 20th of each month, and the order frequency is adjusted to twice a month, that is, the monthly quantity of goods requested is entered into the goods order twice. Predicting the analysis parameters before adjustment has a large error and a low reference value, so it is necessary to adjust the analysis parameters according to the correction information.

在一个实施例中,当客户端的购买方发现要货数量或要货种类等下单错误需要退单后,则需要进行退款操作,因此相应地,步骤在基于当前货物订单信息和出货委托信息接收物流端的电子物流信息之后还包括如下处理:接收客户端的退款请求,基于电子物流信息判断当前货物订单信息是否已签收,并判断当前货物订单信息是否存在剩余的可退款操作次数;若当前货物订单信息未签收且存在剩余的可退款操作次数,则基于退款请求执行退款操作。In one embodiment, when the buyer of the client finds that the order is incorrectly placed, such as the quantity or type of goods to be ordered, and the order needs to be refunded, a refund operation needs to be performed. Accordingly, the steps are based on the current order information of the goods and the shipment consignment. After receiving the electronic logistics information of the logistics terminal, the information also includes the following processing: receiving the refund request from the client, judging whether the current cargo order information has been signed based on the electronic logistics information, and judging whether the current cargo order information has the remaining number of refundable operations; The current goods order information has not been signed and there are the remaining number of refundable operations, the refund operation will be performed based on the refund request.

为了减少购买方通过客户端频繁恶意发送退款请求的情况,每个客户端的当前货物订单信息均对应有有限次数的可退款操作次数,若当前货物订单信息签收和/或不存在剩余的可退款操作次数,购买方虽然能够通过客户端向服务器发送退款请求,但是无法进行退款操作并向对应的客户端发送通知。In order to reduce the frequent malicious sending of refund requests by the buyer through the client, the current cargo order information of each client corresponds to a limited number of refundable operations. The number of refund operations. Although the buyer can send a refund request to the server through the client, it cannot perform the refund operation and send a notification to the corresponding client.

在一个实施例中,为了降低执行退款操作后的货物订单发生丢失的可能性,因此相应地,步骤基于退款请求执行退款操作之后还包括如下处理:获取第二统计周期内接收的执行退款操作的货物订单的总数;若总数不小于预设阈值,则减小所有订单状态的抓取频率。In one embodiment, in order to reduce the possibility of loss of the goods order after the refund operation is performed, accordingly, the step further includes the following processing after performing the refund operation based on the refund request: obtaining the execution received in the second statistical period The total number of goods orders for refund operations; if the total number is not less than the preset threshold, the fetching frequency of all order statuses will be reduced.

本实施例中,第二统计周期可为一星期,预设阈值为十单,当一星期内执行退款操作的货物订单的总数不小于十单时,对此时所有订单状态的抓取频率进行减小操作,即增加所有订单状态的刷新次数,从而能够及时更新订单状态,提高了获知执行退款操作后的货物订单发生丢失的及时性,便于在发生丢失时及时采取相关补救措施。In this embodiment, the second statistical period may be one week, and the preset threshold is ten orders. When the total number of goods orders for which the refund operation is performed within one week is not less than ten orders, the frequency of grabbing all order statuses at that time The reduction operation is performed, that is, the number of refreshes of all order statuses is increased, so that the order status can be updated in time, which improves the timeliness of knowing that the goods order has been lost after the refund operation is performed, and facilitates the timely taking of relevant remedial measures when the loss occurs.

参照图2,基于相同的技术构思,本申请实施例还公开了一种基于人工智能的智慧供应链管理装置200,该管理装置200包括:2 , based on the same technical concept, an embodiment of the present application further discloses an artificial intelligence-based smart supply chain management device 200, the management device 200 includes:

第一接收模块201,用于接收客户端录入的当前货物订单信息;The first receiving module 201 is used to receive the current cargo order information entered by the client;

发送模块202,用于向供应端发送当前货物订单信息;The sending module 202 is used for sending the current goods order information to the supplier;

第二接收模块203,用于接收供应端返回的出货委托信息;The second receiving module 203 is configured to receive the shipment entrustment information returned by the supplier;

第三接收模块204,用于基于当前货物订单信息和出货委托信息接收物流端的电子物流信息。The third receiving module 204 is configured to receive the electronic logistics information of the logistics terminal based on the current cargo order information and the shipment entrustment information.

可选的,该管理装置200还包括:Optionally, the management apparatus 200 further includes:

第一获取模块,用于在客户端为非初次录入货物订单信息的客户端时,获取客户端在统计周期内的历史货物订单信息;The first obtaining module is used to obtain the historical cargo order information of the client within the statistical period when the client is not the client that entered the cargo order information for the first time;

第二获取模块,用于基于历史货物订单信息获取客户端的等级信息;The second obtaining module is used to obtain the level information of the client based on the historical cargo order information;

第三获取模块,用于基于等级信息获取对应的分析策略,分析策略包括至少一项分析参数和基于至少一项分析参数对当前货物订单信息中的要货数量进行预测的预测模型;A third obtaining module, configured to obtain a corresponding analysis strategy based on the level information, where the analysis strategy includes at least one analysis parameter and a prediction model for predicting the quantity of goods requested in the current order information based on the at least one analysis parameter;

生成模块,用于基于分析策略生成客户端的要货数量的预测数据,将预测数据与当前货物订单信息中的要货数量进行对比,得到当前货物订单信息中的要货数量的可行性分析结果;The generating module is used to generate the forecast data of the quantity of goods requested by the client based on the analysis strategy, compare the forecast data with the quantity of goods requested in the current order information, and obtain the feasibility analysis result of the quantity of goods requested in the information of the current goods order;

发送提示模块,用于可行性分析结果为不合理时,向客户端发送提示信息。The sending prompt module is used to send prompt information to the client when the feasibility analysis result is unreasonable.

可选的,发送提示模块包括:Optionally, the sending prompt module includes:

获取子模块,用于基于客户端的等级信息获取对应的提示策略。The obtaining submodule is used to obtain the corresponding prompt policy based on the client's level information.

可选的,该管理装置200还包括:Optionally, the management apparatus 200 further includes:

第四接收模块,用于接收客户端返回的对可行性分析结果的确认信息;The fourth receiving module is used for receiving confirmation information of the feasibility analysis result returned by the client;

调整模块,用于确认信息中包括分析参数的修正信息时,基于修正信息调整分析参数。The adjustment module is configured to adjust the analysis parameters based on the correction information when the correction information of the analysis parameters is included in the confirmation information.

可选的,该管理装置200还包括:Optionally, the management apparatus 200 further includes:

第五接收模块,用于接收客户端的退款请求,基于电子物流信息判断当前货物订单信息是否已签收,并判断当前货物订单信息是否存在剩余的可退款操作次数;The fifth receiving module is used for receiving the refund request from the client, and based on the electronic logistics information, judging whether the current cargo order information has been signed for, and judging whether the current cargo order information has the remaining number of refundable operations;

执行模块,用于当前货物订单信息未签收且存在剩余的可退款操作次数时,基于退款请求执行退款操作。The execution module is used to execute the refund operation based on the refund request when the current cargo order information has not been signed and there are remaining refundable operation times.

可选的,该管理装置200还包括:Optionally, the management apparatus 200 further includes:

第四获取模块,用于获取统计周期内接收的执行退款操作的货物订单的总数;The fourth obtaining module is used to obtain the total number of goods orders received in the statistical period for performing refund operations;

减少频率模块,用于总数不小于预设阈值时,减小所有订单状态的抓取频率。The frequency reduction module is used to reduce the capture frequency of all order statuses when the total number is not less than the preset threshold.

参照图3,基于相同的技术构思,本申请实施例还公开了一种基于人工智能的智慧供应链管理系统300,该管理系统300包括:存储器301、服务器302和客户端303、供应端304、物流端305;3, based on the same technical concept, an embodiment of the present application also discloses an artificial intelligence-based smart supply chain management system 300, the management system 300 includes: a memory 301, a server 302, a client 303, a supply end 304, Logistics end 305;

存储器301与服务器302通过通信总线相连,存储器301上存储有能够被服务器302加载并执行基于人工智能的智慧供应链管理方法的计算机程序。The memory 301 is connected to the server 302 through a communication bus, and a computer program capable of being loaded by the server 302 and executing the intelligent supply chain management method based on artificial intelligence is stored in the memory 301 .

存储器301可用于存储指令、程序、代码、代码集或指令集。存储器301可以包括存储程序区和存储数据区,其中,存储程序区可存储用于实现操作系统的指令、用于至少一个功能的指令以及用于实现基于人工智能的智慧供应链管理方法的指令等;存储数据区可存储基于人工智能的智慧供应链管理方法中涉及到的数据等。Memory 301 may be used to store instructions, programs, codes, sets of codes, or sets of instructions. The memory 301 may include a stored program area and a stored data area, wherein the stored program area may store instructions for implementing an operating system, instructions for at least one function, and instructions for implementing an artificial intelligence-based smart supply chain management method, etc. ; The storage data area can store the data involved in the intelligent supply chain management method based on artificial intelligence.

服务器302可以包括一个或者多个处理核心。服务器302通过运行或执行存储在存储器301内的指令、程序、代码集或指令集,调用存储在存储器301内的数据,执行本申请的各种功能和处理数据。可以理解地,对于不同的设备,用于实现上述服务器302功能的电子器件还可以为其它,本申请实施例不作具体限定。Server 302 may include one or more processing cores. The server 302 invokes the data stored in the memory 301 by running or executing the instructions, programs, code sets or instruction sets stored in the memory 301 to execute various functions of the present application and process data. It can be understood that, for different devices, the electronic device used to implement the function of the server 302 may also be other, which is not specifically limited in this embodiment of the present application.

客户端303、供应端304和物流端305均分别与服务器302连接,客户端303用于录入当前货物订单信息,并将当前货物订单信息向服务器302进行发送;供应端304用于基于当前货物订单信息完成备货后生成出货委托信息,并将出货委托信息向服务器302发送;物流端305用于根据当前货物订单信息的货物的运输状态生成电子物流信息,并将电子物流信息向服务器302发送。The client 303, the supply end 304 and the logistics end 305 are all connected to the server 302 respectively. The client 303 is used to input the current cargo order information and send the current cargo order information to the server 302; the supply end 304 is used to input the current cargo order information based on the current cargo order After the information is stocked, the shipment entrustment information is generated, and the shipment entrustment information is sent to the server 302; the logistics terminal 305 is used to generate electronic logistics information according to the transportation status of the goods in the current order information, and send the electronic logistics information to the server 302. .

基于相同的技术构思,本发明实施例还提供了一种计算机可读存储介质,存储有能够被处理器加载并执行如上述实施例提供的基于人工智能的智慧供应链管理方法的计算机程序。Based on the same technical concept, embodiments of the present invention further provide a computer-readable storage medium storing a computer program capable of being loaded by a processor and executing the artificial intelligence-based smart supply chain management method provided by the foregoing embodiments.

本实施例中,计算机可读存储介质可以是保持和存储由指令执行设备使用的指令的有形设备。计算机可读存储介质可以是但不限于电存储设备、磁存储设备、光存储设备、电磁存储设备、半导体存储设备或者上述的任意组合。具体的,计算机可读存储介质可以是便携式计算机盘、硬盘、U盘、随机存取存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(EPROM或闪存)、讲台随机存取存储器(SRAM)、便携式压缩盘只读存储器(CD-ROM)、数字多功能盘(DVD)、记忆棒、软盘、光盘、磁碟、机械编码设备以及上述任意组合。In this embodiment, the computer-readable storage medium may be a tangible device that holds and stores instructions for use by the instruction execution device. The computer-readable storage medium can be, but is not limited to, electrical storage devices, magnetic storage devices, optical storage devices, electromagnetic storage devices, semiconductor storage devices, or any combination of the above. Specifically, the computer-readable storage medium may be a portable computer disk, a hard disk, a U disk, a random access memory (RAM), a read only memory (ROM), an erasable programmable read only memory (EPROM or flash memory), a random access memory Access memory (SRAM), portable compact disk read only memory (CD-ROM), digital versatile disk (DVD), memory sticks, floppy disks, optical disks, magnetic disks, mechanical coding devices, and any combination of the above.

术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、物品或者设备不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者设备所固有的要素。The terms "comprising", "comprising" or any other variation thereof are intended to encompass non-exclusive inclusion such that a process, method, article or device comprising a list of elements includes not only those elements, but also other not expressly listed elements, or also include elements inherent to such a process, method, article or apparatus.

以上描述仅为本申请的较佳实施例以及对所运用技术原理的说明。本领域技术人员应当理解,本申请中所涉及的申请范围,并不限于上述技术特征的特定组合而成的技术方案,同时也应涵盖在不脱离前述申请构思的情况下,由上述技术特征或其等同特征进行任意组合而形成的其它技术方案。例如上述特征与本申请中申请的(但不限于)具有类似功能的技术特征进行互相替换而形成的技术方案。The above description is only a preferred embodiment of the present application and an illustration of the applied technical principles. Those skilled in the art should understand that the scope of the application involved in this application is not limited to the technical solutions formed by the specific combination of the above-mentioned technical features, and should also cover, without departing from the concept of the above-mentioned application, the technical solutions made of the above-mentioned technical features or Other technical solutions formed by any combination of its equivalent features. For example, a technical solution is formed by replacing the above-mentioned features with the technical features applied in this application (but not limited to) with similar functions.

Claims (10)

1. An intelligent supply chain management method based on artificial intelligence is characterized by comprising the following steps:
receiving current goods order information input by a client;
sending the current goods order information to a supply terminal;
receiving shipment entrusting information returned by the supply end;
and receiving electronic logistics information of a logistics end based on the current goods order information and the shipment entrusting information.
2. The method of claim 1, further comprising, prior to said sending said current goods order information to a supplier:
if the client is a client which does not input the goods order information for the first time, acquiring historical goods order information of the client in a first statistical period;
acquiring grade information of the client based on the historical goods order information;
acquiring a corresponding analysis strategy based on the grade information, wherein the analysis strategy comprises at least one analysis parameter and a prediction model for predicting the quantity of required goods in the current goods order information based on the at least one analysis parameter;
generating forecast data of the quantity of the required goods of the client based on the analysis strategy, and comparing the forecast data with the quantity of the required goods in the current goods order information to obtain a feasibility analysis result of the quantity of the required goods in the current goods order information;
and if the feasibility analysis result is unreasonable, sending prompt information to the client.
3. The method of claim 2, wherein the obtaining the corresponding analysis policy based on the rank information comprises:
if the grade information of the client is a first-grade client, generating a first analysis strategy, wherein analysis parameters in the first analysis strategy comprise historical goods order information, company development parameters and industry development parameters;
if the grade information of the client is a secondary client, generating a second analysis strategy, wherein analysis parameters in the second analysis strategy comprise the historical goods order information and company development parameters;
if the grade information of the client is a third-grade client, generating a third analysis strategy, wherein analysis parameters in the third analysis strategy comprise the historical goods order information;
the total purchase amount in the historical goods order information corresponding to the primary customer is located in a first total amount interval, the total purchase amount in the historical goods order information corresponding to the secondary customer is located in a second total amount interval, the total purchase amount in the historical goods order information corresponding to the tertiary customer is located in a third total amount interval, the minimum value of the first total amount interval is larger than the maximum value of the second total amount interval, and the minimum value of the second total amount interval is larger than the maximum value of the third total amount interval.
4. The method according to claim 2 or 3, wherein before said sending the prompt message to the client, further comprising:
and acquiring a corresponding prompt strategy based on the grade information of the client.
5. The method of claim 4, further comprising, after the sending the prompt message to the client:
receiving confirmation information of the feasibility analysis result returned by the client;
and if the confirmation information comprises correction information of the analysis parameters, adjusting the analysis parameters based on the correction information.
6. The method of claim 1, further comprising, after the receiving electronic logistics information of a logistics end based on the current goods order information and shipment order information:
receiving a refund request of the client, judging whether the current goods order information is signed or not based on the electronic logistics information, and judging whether the current goods order information has the remaining refund operation times or not;
and if the current goods order information is not signed and the remaining refundable operation times exist, executing refund operation based on the refund request.
7. The method of claim 6, further comprising, after said performing a refund operation based on the refund request:
acquiring the total number of the goods orders for executing the refund operation received in a second statistical period;
and if the total number is not less than the preset threshold value, reducing the grabbing frequency of all the order states.
8. An intelligent supply chain management device based on artificial intelligence is characterized in that the device comprises,
the first receiving module is used for receiving the current goods order information input by the client;
the sending module is used for sending the current goods order information to a supply terminal;
the second receiving module is used for receiving shipment entrusting information returned by the supply end;
and the third receiving module is used for receiving the electronic logistics information of the logistics end based on the current goods order information and the shipment entrusting information.
9. An intelligent supply chain management system based on artificial intelligence is characterized by comprising a memory, a server, a client, a supply end and an logistics end;
the memory having stored thereon a computer program that can be loaded by the server and that performs the method of any of claims 1 to 7;
the client is used for inputting the current goods order information;
the supply end is used for generating shipment entrusting information after completing stock preparation based on the current cargo order information and sending the shipment entrusting information to the server;
and the logistics terminal is used for generating electronic logistics information according to the transportation state of the goods of the current goods order information and sending the electronic logistics information to the server.
10. A computer-readable storage medium, in which a computer program is stored which can be loaded by a processor and which executes the method of any one of claims 1 to 7.
CN202210413010.2A 2022-04-20 2022-04-20 Intelligent supply chain management method, device, system and medium based on artificial intelligence Pending CN114819820A (en)

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