CN114785895A - Remote traffic accident responsibility determination system - Google Patents
Remote traffic accident responsibility determination system Download PDFInfo
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- CN114785895A CN114785895A CN202210374869.7A CN202210374869A CN114785895A CN 114785895 A CN114785895 A CN 114785895A CN 202210374869 A CN202210374869 A CN 202210374869A CN 114785895 A CN114785895 A CN 114785895A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1016—IP multimedia subsystem [IMS]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/30—Services specially adapted for particular environments, situations or purposes
Abstract
The remote traffic accident responsibility determination system realizes remote integrated processing of slight traffic accidents through the data exchange service platform, the responsibility determination application service platform, the traffic police disposal seat end and the 5G intelligent call service platform; the invention utilizes the high-definition video call function of the 5G communication network to get in touch with the on-site vehicle owner at the first time of the occurrence of the traffic accident, utilizes the intelligent mobile phone terminal of the vehicle owner to complete the on-site evidence obtaining work in real time, and issues the electronic responsibility confirmation book to the mobile phone of the vehicle owner in real time. By means of the method and the system, the traffic management department can effectively reduce the police force, realize 'quick removal' of traffic accidents, particularly, under the current normalized environment of epidemic situations, the power-assisted traffic management department is upgraded to the working mode of 'zero contact, video and quick handling', the road smoothness is improved on the premise of safety and high efficiency, and the road passing experience of people is improved.
Description
Technical Field
The invention relates to the technical field of traffic processing, in particular to a remote traffic accident responsibility determination system.
Background
With the progress of science and technology in China, the living standard is continuously improved, the number of automobiles owned by people in China is continuously increased, and the accompanying traffic accidents are also increased day by day.
After the past traffic accident reports, the traffic police need to arrive at the scene for two main reasons: firstly, the visiting party knows the accident occurrence process, and persuade the parties to reach a consensus on accident responsibility from the perspective of professional authority. And secondly, shooting the scene of the accident, archiving the scene, and proving the justice rationality of the responsibility confirmation as an accessory of a following responsibility confirmation book. The continuous rise of traffic accidents also causes the current road traffic jam and the serious shortage of police force of traffic police. And further, the accident processing progresses slowly, so that the problems of overlong waiting time of accident vehicles, frequent occurrence of road congestion, prolonged congestion time and the like are caused.
Disclosure of Invention
In view of the above-mentioned shortcomings of the prior art, it is an object of the present invention to provide a remote traffic accident liability determination system for solving the above technical problems occurring in the prior art.
To achieve the above and other related objects, the present invention provides a remote traffic accident liability assignment system, comprising: the system comprises: the system comprises a data exchange service platform, a responsibility determination application service platform, a traffic police disposal seat end and a 5G intelligent calling service platform; the data exchange service platform is used for preprocessing accident basic information which is obtained from the alarm receiving and processing system and corresponds to the alarm of the party, and obtaining accident preprocessing information; the responsibility determination application service platform is connected with the data exchange service platform and the traffic police disposal seat end, and is used for pushing the acquired accident preprocessing information to the traffic police disposal seat end, issuing an accident processing short message containing short message key information to the mobile phone of the party through a short message issuing platform, and receiving accident reporting information which is fed back by the mobile phone of the party and is related to the short message key information; the traffic police disposal seat end is connected with the 5G intelligent calling service platform and used for establishing historical frequency call connection with the mobile phone of the party through the 5G intelligent calling service platform based on the accident preprocessing information and acquiring a video survey evidence; and the traffic police disposal seat end is also used for generating a traffic accident responsibility confirmation based on the accident reporting information and the video investigation evidence, and issuing the traffic accident responsibility confirmation to the mobile phone of the party in a short message form through the responsibility determination application service platform and the short message issuing platform.
In an embodiment of the present invention, the data exchange service platform is configured to format the basic accident information that is obtained from the alarm receiving and processing system and corresponds to the alarm of the party, so as to obtain the accident preprocessing information.
In an embodiment of the present invention, the responsibility determination application service platform includes: the accident preprocessing information acquisition module is used for acquiring the accident preprocessing information; the traffic police disposal seat end communication module is connected with the accident preprocessing information acquisition module and used for pushing the accident preprocessing information to the traffic police disposal seat end; the short message issuing platform communication module is used for sending the video telephone answering reminding information and the accident self-service reporting link to the short message issuing platform so that the short message issuing platform can issue an accident handling short message containing the video telephone answering reminding information and the accident self-service reporting link to the mobile phone of the party; the accident self-service reporting link is associated with a reporting page, and the reporting page is provided with a plurality of reporting information items for filling; the short message issuing platform communication module is also used for issuing the traffic accident responsibility confirmation to the mobile phone of the party in a short message form through the short message issuing platform; a reporting information acquisition module, configured to receive reporting information corresponding to each reporting information item filled in the reporting page and fed back by the mobile phone of the party; and the responsibility determination flow driving module is used for driving data generated by the responsibility determination application service platform in the responsibility determination business flow process to be displayed at the traffic police handling seat end.
In an embodiment of the present invention, the issuing the traffic accident responsibility subscription statement to the mobile phone of the party in the form of a short message through the short message issuing platform includes: and sending the download link of the traffic accident responsibility confirmation to the short message issuing platform so that the short message issuing platform issues the accident responsibility confirmation short message containing the download link to the mobile phone of the party.
In an embodiment of the present invention, the types of the reported information items include: the system comprises a principal basic information item, a vehicle basic information item and a position reporting information item.
In an embodiment of the present invention, the reporting information corresponding to the location reporting information item is GPS positioning information automatically filled in by the mobile phone of the party.
In an embodiment of the present invention, the responsibility determination application service platform further includes: and the short message issuing history recording module is used for recording the history information of the short message issuing platform issuing the accident handling short message.
In an embodiment of the invention, the traffic police handling seat end includes: the information acquisition module is used for acquiring the accident preprocessing information and the accident reporting information from the responsibility determination application service platform; the calling module is used for acquiring the contact telephone of the party in the accident preprocessing information on the responsibility determination operation interface, triggering and generating a calling instruction and sending the calling instruction to the 5G intelligent calling service platform; the video call module is used for establishing historical frequency call connection with the mobile phone of the party when receiving an answer agreeing feedback signal from the mobile phone of the party through the 5G intelligent call service platform, and displaying a real-time call picture on the duty-fixing operation interface so as to store a video survey evidence through the operation interface; and the traffic accident responsibility admission book module is used for generating a traffic accident responsibility admission book based on the accident reporting information and the video investigation evidence and sending the traffic accident responsibility admission book to the responsibility-assigning application service platform.
In an embodiment of the present invention, the 5G intelligent call service platform includes: the connection construction module is used for constructing connection with a core network of a mobile communication operator; the call request processing module is used for sending a video high-definition call request to the mobile phone terminal of the party through a core network of a mobile communication operator based on the call instruction; and the answering feedback processing module is used for receiving an answering feedback agreeing signal from the mobile phone terminal of the party through a core network of a mobile communication operator, and sending the answering feedback agreeing signal to the traffic police disposal seat terminal so as to establish historical frequency call connection between the traffic police disposal seat terminal and the mobile phone of the party.
In an embodiment of the present invention, the connection establishing module is configured to establish a connection with a core network of a mobile communication operator via an IMS private line.
As described above, the remote traffic accident responsibility determination system of the present invention has the following beneficial effects: the invention realizes remote integrated processing of slight traffic accidents through a data exchange service platform, a responsibility determination application service platform, a traffic police disposal seat end and a 5G intelligent call service platform; the invention utilizes the high-definition video call function of the 5G communication network to get in touch with the on-site vehicle owner at the first time of the occurrence of the traffic accident, utilizes the intelligent mobile phone terminal of the vehicle owner to complete the on-site evidence obtaining work in real time, and issues the electronic responsibility confirmation book to the mobile phone of the vehicle owner in real time. By means of the method and the system, the traffic management department can effectively reduce the police force, realize 'quick removal' of traffic accidents, particularly, under the current normalized environment of epidemic situations, the power-assisted traffic management department is upgraded to the working mode of 'zero contact, video and quick handling', the road smoothness is improved on the premise of safety and high efficiency, and the road passing experience of people is improved.
Drawings
FIG. 1 is a schematic diagram illustrating a remote traffic accident responsibility determination system according to an embodiment of the present invention.
Fig. 2 is a schematic diagram illustrating the contents of an accident handling short message according to an embodiment of the present invention.
FIG. 3 is a flowchart illustrating the operation of the remote traffic accident responsibility determination system according to an embodiment of the present invention.
Detailed Description
The embodiments of the present invention are described below with reference to specific embodiments, and other advantages and effects of the present invention will be easily understood by those skilled in the art from the disclosure of the present specification. The invention is capable of other and different embodiments and of being practiced or of being carried out in various ways, and its several details are capable of modification in various respects, all without departing from the spirit and scope of the present invention. It is to be noted that the features in the following embodiments and examples may be combined with each other without conflict.
It is noted that in the following description, reference is made to the accompanying drawings which illustrate several embodiments of the present invention. It is to be understood that other embodiments may be utilized and that mechanical, structural, electrical, and operational changes may be made without departing from the spirit and scope of the present invention. The following detailed description is not to be taken in a limiting sense, and the scope of embodiments of the present invention is defined only by the claims of the issued patent. The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. Spatially relative terms, such as "upper," "lower," "left," "right," "lower," "below," "lower," "above," "upper," and the like, may be used herein to facilitate describing one element or feature's relationship to another element or feature as illustrated in the figures.
Throughout the specification, when a part is referred to as being "connected" to another part, this includes not only a case of being "directly connected" but also a case of being "indirectly connected" with another element interposed therebetween. In addition, when a certain part is referred to as "including" a certain component, unless otherwise stated, other components are not excluded, but it means that other components may be included.
The terms first, second, third, etc. are used herein to describe various elements, components, regions, layers and/or sections, but are not limited thereto. These terms are only used to distinguish one element, component, region, layer or section from another element, component, region, layer or section. Thus, a first part, component, region, layer or section discussed below could be termed a second part, component, region, layer or section without departing from the scope of the present invention.
Also, as used herein, the singular forms "a", "an" and "the" are intended to include the plural forms as well, unless the context indicates otherwise. It will be further understood that the terms "comprises," "comprising," and/or "comprising," when used in this specification, specify the presence of stated features, operations, elements, components, items, species, and/or groups, but do not preclude the presence, or addition of one or more other features, operations, elements, components, items, species, and/or groups thereof. The terms "or" and/or "as used herein are to be construed as inclusive or meaning any one or any combination. Thus, "A, B or C" or "A, B and/or C" means "any of the following: a; b; c; a and B; a and C; b and C; A. b and C ". An exception to this definition will occur only when a combination of elements, functions or operations are inherently mutually exclusive in some way.
The embodiment of the invention provides a remote traffic accident responsibility determination system, which realizes remote integrated processing of light traffic accidents through a data exchange service platform, a responsibility determination application service platform, a traffic police disposal seat end and a 5G intelligent calling service platform; the invention utilizes the high-definition video call function of the 5G communication network to get in touch with the on-site vehicle owner at the first time of the occurrence of the traffic accident, utilizes the intelligent mobile phone terminal of the vehicle owner to complete the on-site evidence obtaining work in real time, and issues the electronic responsibility confirmation book to the mobile phone of the vehicle owner in real time. By means of the method and the system, the traffic management department can effectively reduce police force, realize 'quick removal of traffic accidents', particularly, under the current epidemic situation normalized environment, the power-assisted traffic management department can upgrade to the working mode of 'zero contact, video and quick handling', the road smoothness is improved on the premise of safety and high efficiency, and the road passing experience of people is improved.
Embodiments of the present invention will be described in detail below with reference to the accompanying drawings so that those skilled in the art can easily implement the embodiments of the present invention. The present invention may be embodied in many different forms and is not limited to the embodiments described herein.
Fig. 1 is a schematic structural diagram of a remote traffic accident responsibility determination system according to an embodiment of the present invention.
The system comprises: the system comprises a data exchange service platform 11, a responsibility determination application service platform 12, a traffic police handling seat end 13 and a 5G intelligent call service platform 14;
at present, after a traffic accident occurs, in order to provide claims evidence with public credibility in insurance claim ring energy saving, accident parties generally choose to dial 110 an alarm. The data source of the remote traffic accident liability determination system is 110 traffic accident alarm calls.
When a traffic accident occurs, a driver dials 110 to give an alarm, and after a 110 command center receives the alarm, basic accident information including contact calls of accident parties is input into an alarm receiving and processing system;
the data exchange service platform 11 is used for preprocessing the accident basic information which is obtained from the alarm receiving and processing system and corresponds to the alarm of the party, and obtaining accident preprocessing information; specifically, when the basic accident information is input into the alarm receiving and processing system, the data exchange service platform can obtain the basic accident information in the alarm receiving and processing system at the first time, and preprocess the basic accident information to obtain accident preprocessing information; and writes the accident preprocessing information into the responsibility determination application service platform 12. It should be noted that the accident basic information includes, but is not limited to, the alarm personnel and the contact phone.
The liability assignment application service platform 12 is connected to the data exchange service platform 11 and the traffic police disposal seat end 13, and is configured to push the acquired accident preprocessing information to the traffic police disposal seat end 13, and simultaneously issue an accident processing short message including short message key information to the mobile phone of the party through a short message issuing platform and receive accident reporting information about the short message key information fed back by the mobile phone of the party;
the traffic police disposal seat end 13 is connected with the 5G intelligent calling service platform 14 and used for establishing historical frequency call connection with the mobile phone of the party through the 5G intelligent calling service platform 14 based on the accident preprocessing information and acquiring a video investigation evidence;
the traffic police treating seat end 13 is further configured to generate a traffic accident responsibility acceptance book based on the accident reporting information and the video investigation evidence, and issue the traffic accident responsibility acceptance book to the party mobile phone in a short message form through the responsibility application service platform 12 and the short message issuing platform.
Optionally, the data exchange service platform 11 is configured to format the accident basic information that is obtained from the alarm receiving and processing system and corresponds to the alarm of the party, so as to obtain the accident preprocessing information.
Optionally, the responsibility determining application service platform 12 includes:
the accident preprocessing information acquisition module is used for acquiring the accident preprocessing information;
the traffic police disposal seat end communication module is connected with the accident preprocessing information acquisition module and used for pushing the accident preprocessing information to the traffic police disposal seat end so that the traffic police disposal seat end can display the accident preprocessing information;
the short message issuing platform communication module is configured to send video telephone answering reminding information and an accident self-service reporting link to the short message issuing platform, so that the short message issuing platform issues an accident handling short message containing the video telephone answering reminding information and the accident self-service reporting link to the mobile phone of the party, for example, the content of the short message is as shown in fig. 2. The accident self-service reporting link is associated with a reporting page, and the reporting page is provided with a plurality of reporting information items for filling;
and the reporting information acquisition module is used for receiving reporting information which is fed back by the mobile phone of the party and is filled in the reporting page and corresponds to each reporting information item. After receiving the short message, the accident party opens an autonomous reporting link in the short message, namely jumps to a reporting page, fills in and uploads the reporting information of each reporting information item of the reporting page, and at the moment, the responsibility-determining application service platform acquires the reporting information;
the short message issuing platform communication module is also used for issuing the traffic accident responsibility subscription book to the mobile phone of the party in a short message mode through the short message issuing platform.
For the traffic accident responsibility, the low-frequency use scene is determined, and the conventional accident fast places are all in a mode of using WeChat small programs or mobile phone App. And the fast accident procedures and apps used in different cities are often different, which brings the problem of complex operation of self-help accident information reporting: due to the sporadic nature of traffic accidents, parties often do not remember what applet to handle; the problems that an App is not used for a long time, the version needs to be updated, and account registration or password authentication login is needed; the applet is not convenient to search, and the traffic police can difficultly correctly transmit the name of the applet through the traditional voice telephone;
the responsibility determination system adopts a mode of sending the link by the short message, a driver can click the link to open a reporting page in a mobile phone browser after a report is submitted, the links received by different people are different, the link contains the identity information of the driver, the reporting process does not need to be installed and logged in, and the reporting history can be checked through the link after the report is finished.
And the responsibility determination process driving module is used for driving data generated by the responsibility determination application service platform in the responsibility determination business process to be displayed at the police disposal seat end. Specifically, the responsibility-determining process driving module is responsible for associating the objective accident preprocessing information, performing data modeling and data translation on each node of the responsibility-determining business process, and driving the interface of the traffic police handling seat end to update. Wherein each node comprises: the method comprises the steps of acquiring accident preprocessing information, communicating at a traffic police disposal seat end, communicating at a short message issuing platform and acquiring reported information.
Optionally, the traditional traffic accident responsibility identification needs the traffic police and the parties to transmit paper responsibility admission books face to face, or the traffic police catches up to the scene of the incident to divide the responsibility and provide the admission books on the spot. Or after the person is evacuated to the site, the person is selected to the accident handling point to receive the subscription book after signature confirmation. There are situations where at least one party needs to run for work.
Therefore, the issuing the traffic accident responsibility subscription statement to the mobile phone of the party in the form of the short message through the short message issuing platform comprises the following steps: and sending the download link of the traffic accident responsibility confirmation statement to the short message issuing platform so that the short message issuing platform issues an accident responsibility confirmation short message containing the download link to the mobile phone of the party.
The responsibility determination system adopts a responsibility determination book electronization mode, the download link of the traffic accident responsibility determination book is sent to the mobile phone of the party in real time in a short message mode, the party replaces a signature to finish the authentication download of the traffic accident responsibility determination book in a short message verification code authentication mode on a download interface before downloading and receiving, the business process is optimized, and the business efficiency of all parties is improved.
Optionally, the types of the reported information items include: the system comprises a principal basic information item, a vehicle basic information item and a position reporting information item; for example, principal basic information items include: basic information of the my party and basic information of the opposite party; the specific principal basic information items include: information such as name, contact way, identity card number, license plate number and the like; the position reporting information item comprises; the mobile phone automatically reports information and the user self-filling reports information.
Alternatively, for traffic accidents that require on-site handling, the accident site is a very important piece of information. However, the traditional method of orally describing the accident site by making a call is often ineffective. This requires that both the driver and the police officer be familiar with the geographical features of the place near the incident site or that the surrounding landmark building be properly visible. This is often a challenge for a road, or foreign driver, who is not walking often. The responsibility determination system fully utilizes the positioning capability of the mobile intelligent mobile phone, namely the reported information corresponding to the position reported information item is the GPS positioning information automatically filled in by the mobile phone of the party; namely, the user selects the map address and automatically fills in the map address according to the GPS positioning information. The method comprises the steps that a party uploads own accurate GPS coordinates to a reported information acquisition module through a reported page issued by a short message, the reported information acquisition module can accurately display the position of an accident on a map screen of a traffic police disposal seat end after acquiring the accident GPS coordinates, so that the police can indicate the destination position, and text information of the address is displayed on the traffic police disposal seat end.
Optionally, the liability assignment application service platform 12 further includes: and the short message issuing history recording module is used for recording the history information of the accident handling short message issued by the short message issuing platform. The short message issuing platform sends the accident reporting link to the mobile phone of the accident party through the short message, and meanwhile, the short message issuing history recording module records the short message issuing history.
Optionally, the traffic police handling seat end 13 is a PC client, and the on-duty policemen can see the latest traffic accidents in real time on a responsibility determination operation interface of the PC client; the traffic police treatment seat end 13 includes:
an information obtaining module, configured to obtain the accident preprocessing information and the accident reporting information from the responsibility determination application service platform 12, so that the accident preprocessing information and the accident reporting information are driven by the responsibility determination flow driving module to be displayed on the responsibility determination operation interface; specifically, when the responsibility determination application service platform pushes the acquired accident preprocessing information to the traffic police disposal seat end, accident reporting information is displayed on a responsibility determination operation interface of a PC client; the method comprises the following steps that a party reports accident reporting information through a reporting page of a mobile phone, and the information is synchronously pushed to a duty determining operation interface of a PC client of a duty policeman;
the calling module is used for acquiring the contact telephone of the party in the accident preprocessing information on the responsibility determination operation interface, triggering and generating a calling instruction, and sending the calling instruction to the 5G intelligent calling service platform 14; specifically, the responsibility determination operation interface acquires a contact telephone of the party in the accident preprocessing information, selects shortcut dialing, triggers generation of a call instruction, sends the call instruction to the 5G intelligent call service platform 14, and sends a video high-definition call request to the mobile phone of the party through the 5G intelligent call service platform 14.
The video call module is used for establishing a historical frequency call connection with the mobile phone of the party when receiving an answer agreeing feedback signal from the mobile phone of the party through the 5G intelligent call service platform 14, and displaying a real-time call picture on the duty-fixing operation interface so as to store a video survey evidence through the operation interface; specifically, when the party concerned about the event directly clicks a video call answering button on a mobile phone end to put through a call, the 5G intelligent call service platform 14 sends an answer agreeing feedback signal to the video call module, that is, the video call module establishes a historical frequency call connection with the mobile phone of the party concerned, and displays a real-time call picture on the responsibility determination operation interface, and at the moment, the mobile phone of the party concerned can also see the real-time call picture; the duty policeman can also intercept a scene picture shot by a camera of the mobile phone of the accident party on the duty-setting operation interface in the communication process, and store a duty-setting system as a video investigation evidence;
and based on the video telephone calling technology, the traffic police can see the real-time scene picture when contacting with the driver through the responsibility determination system, can communicate with the driver orally to guide the driver to change the visual field and the direction shot by the camera, check the scene witness and material evidence condition, can listen to the details of the description accident of the driver orally, and completely achieve the effect of the investigation of the scene in person. Meanwhile, in the process that the video telephone visits the accident, the traffic police can guide the driver to aim the mobile phone camera at a proper angle, and the traffic police operates at the PC seat end to initiate a picture screenshot, so that the purpose of obtaining evidence of the accident is fulfilled. For example, the evidence obtaining mode may be that a snapshot button is clicked on a duty determination operation interface at the PC end during the call, and the traffic police handling seat end 13 records the evidence obtaining record and then records an on-site picture.
And a traffic accident responsibility admission module, configured to generate a traffic accident responsibility admission based on the accident reporting information and the video survey evidence, and send the traffic accident responsibility admission to the responsibility assignment application service platform 12. Specifically, after acquiring accident reporting information and a video survey evidence, the on-duty policemen fill in accident information on the responsibility determination operation interface, wherein the accident information includes but is not limited to an accident number, an accident form, an accident area, an accident site, weather conditions and the like, and generate an electronic version of a traffic accident responsibility confirmation in the responsibility determination system based on the information.
Optionally, the 5G intelligent call service platform 14 includes:
the connection construction module is used for constructing connection with a core network of a mobile communication operator;
the call request processing module is used for sending a video high-definition call request to the mobile phone terminal of the party through a core network of a mobile communication operator based on the call instruction;
and the answering feedback processing module is used for receiving an answering feedback agreeing signal from the mobile phone terminal of the party through a core network of a mobile communication operator, and sending the answering feedback agreeing signal to the traffic police disposal seat terminal 13 so that the traffic police disposal seat terminal 13 can establish historical frequency call connection with the mobile phone of the party.
The 5G intelligent calling service platform 14 adopts CTI (computer telephony integration) technology to connect the computer system Internet with the core network of a mobile operator, can directly communicate with a mobile phone video telephone on a computer, saves IP telephone or fixed telephone hardware at a seat end compared with traditional customer service personnel, and can see pictures at the mobile phone end; compared with the video call based on the mobile phone App, a series of steps such as App installation, updating, registration and login are omitted in a low-frequency use scene, the 5G intelligent call service is used for calling the mobile phone of a driver, the driver only needs to press an answering button in the whole process, the operation is simple, and the user experience is greatly improved.
Optionally, the connection building module is configured to build a connection with a core network of a mobile communications operator via an IMS private line.
In the accident handling process of the responsibility determination system, all accident related information is automatically circulated. The traffic police does not need to manually inquire the vehicle related information from a third-party system and fill the vehicle related information into the responsibility admission book; a handsheet phone number is not required for the input of a calling number; a third-party peripheral does not need to be accessed to obtain a live photo; the responsibility acceptance book does not need to be output in a paper printing mode in a public security intranet; the whole process is completed in one system; and all the entry operations can refer to old accidents already entered into the system for intelligent reminding, and the integrated design not only improves the working efficiency, but also further utilizes historical data accumulated by the system to exert the economic value of data enabling services.
To better illustrate the remote traffic accident liability assignment system, the present invention provides the following embodiments.
Example 1: a remote traffic accident responsibility determination system.
The system comprises: the system comprises a data exchange service platform, a responsibility determination application service platform, a traffic police disposal seat end and a 5G intelligent call service platform;
as shown in fig. 3, after the driver dials 110 the alarm, the operation flow of the responsibility determination system is as follows:
1. after receiving an alarm, the command center 110 will input the basic information of the accident including the telephone of the accident party into the alarm receiving and processing system, and at this time, the data exchange service platform of the liability determination system will obtain the accident information in the alarm receiving and processing system at the first time.
2. And the data exchange service platform formats the accident information and writes the accident information into an application service database of the responsibility determination system.
3. After the responsibility determination system application service platform obtains the accident information, two things can be done synchronously, which are respectively 3.1 and 3.2:
3.1, the responsibility-determining application service platform pushes accident information to a traffic police handling seat end (the seat end is a PC client end of a responsibility-determining system) in real time, and the duty policeman can see the latest traffic accident on a PC computer screen in real time and acquire a contact call of a traffic accident party.
And 3.2, the responsibility determination application service platform pushes the video call answering reminding and accident self-service reporting link to the short message issuing platform.
4. The video call and the accident self-service reporting are carried out in parallel, and accident parties may receive the video call first or the reporting short message first.
4.1, the duty policeman performs shortcut dialing on a PC (personal computer) end page of the duty system according to the contact telephone of the accident party, and sends a call instruction to a 5G intelligent call service end.
4.2, the short message issuing platform issues the short message content through the operator network.
5. The accident principal receives a contact request from the liability system.
And 5.1 and 5G intelligent calling service terminals are connected to a core network of a mobile communication operator through an IMS special line and send out a video high-definition call request.
And 5.2, sending the accident reporting link to the mobile phone of the accident party through the short message, and simultaneously recording the short message issuing history in the responsibility determination system.
6. And the accident party communicates with the on-duty policemen.
6.1, the accident party gets contact with the duty policeman through a video telephone, the duty policeman speaks at a PC end of the duty determining system during the video telephone, and the accident party directly clicks a video telephone receiving button at a mobile phone end to connect the call. The two parties can mutually see the real-time picture of the camera of the other party, and the on-duty policeman can also intercept the scene picture shot by the mobile phone camera of the accident party in the communication process and store the responsibility-entering and determining system as the evidence of the scene video investigation.
6.2, the accident party opens a report page by clicking an accident report link in the short message, the basic information of the accident party, the accident party and the other party and the vehicle is reported and uploaded, and the accident site is located by a mobile phone GPS module and then uploaded together.
7. If the accident basic information is reported by the reporting page of the mobile phone, the information is synchronously pushed to the PC side seat picture of the policeman on duty.
8. After the on-duty policemen obtain the on-site situation and the evidence of responsibility confirmation, an electronic version 'traffic accident responsibility confirmation book' is generated in the responsibility confirmation system and is sent to the mobile phone of the party through a short message.
Aiming at the problems that the urban traffic accidents are increased day by day, the police force of a traffic police is seriously insufficient, the accident processing progress is slow, the waiting time of accident vehicles is too long, the road congestion frequently occurs, and the congestion time is prolonged, the latest remote means of 5G high-definition video communication is adopted, the accident processing flow of the traffic police is improved, the single accident processing speed is accelerated, the waiting accident processing detention time of the accident vehicles on the road is shortened, the police force is saved, the normal traffic order is quickly recovered, and the aim of reducing the economic loss of people due to the traffic congestion is fulfilled.
According to the report, since the 5G video remote duty-fixing system is used for the two-street test points in 1 month in 2022, the mobile phones of accident parties are used for carrying out remote investigation on the vehicle trends, traces, collision positions and the like in the accident site through 5G data, so that the alarming time is greatly shortened, the accident can be quickly removed, and convenience is provided for the accident parties. Taking half a month from 30 days at 1 month to 15 days at 2 months at 2022 as an example, the two test points and the jurisdictions accept common financial loss accidents 65 together, and the 5G video remote responsibility determination system is applied to quickly take a place 49, so that the quick place rate reaches 75.38%.
Traffic accidents happen on the road at the peak hours of morning and evening, the average time from the police to the scene of arrival is 20 minutes, drivers are concerned about and are afraid of moving vehicles randomly, and traffic jam is easily caused. In the past, when a traffic accident happens, a policeman can only determine accident responsibility by inquiring a monitoring video or looking up a video shot by a party, a small accident can be processed within several minutes, and a large amount of time is wasted due to 'intermediate links'. After the 5G video remote duty system is tried on, the time consumption of the whole accident handling process is reduced to about 5 minutes, and the traffic jam of the transient road caused by the traffic accident can be quickly recovered.
The system for determining responsibility fully utilizes advanced communication technology to relieve the alarm handling pressure of the primary traffic management department, fully utilizes service change and mechanism innovation to solve the problem of accident handling of people, fully opens up the accident handling link and shortens congestion, and brings huge social benefits.
In summary, the remote traffic accident responsibility determination system realizes remote integrated processing of light traffic accidents through the data exchange service platform, the responsibility determination application service platform, the traffic police disposal seat end and the 5G intelligent call service platform; the invention utilizes the high-definition video call function of the 5G communication network to get in touch with the on-site vehicle owner at the first time of the occurrence of the traffic accident, utilizes the intelligent mobile phone terminal of the vehicle owner to complete the on-site evidence obtaining work in real time, and issues the electronic responsibility confirmation book to the mobile phone of the vehicle owner in real time. By means of the method and the system, the traffic management department can effectively reduce the police force, realize 'quick removal' of traffic accidents, particularly, under the current normalized environment of epidemic situations, the power-assisted traffic management department is upgraded to the working mode of 'zero contact, video and quick handling', the road smoothness is improved on the premise of safety and high efficiency, and the road passing experience of people is improved. Therefore, the present invention effectively overcomes various disadvantages of the prior art and has a high industrial utilization value.
The foregoing embodiments are merely illustrative of the principles of the present invention and its efficacy, and are not to be construed as limiting the invention. Any person skilled in the art can modify or change the above-mentioned embodiments without departing from the spirit and scope of the present invention. Accordingly, it is intended that all equivalent modifications or changes which can be made by those skilled in the art without departing from the spirit and technical spirit of the present invention are covered by the claims of the present invention.
Claims (10)
1. A remote traffic accident accountability system, the system comprising: the system comprises a data exchange service platform, a responsibility determination application service platform, a traffic police disposal seat end and a 5G intelligent call service platform; wherein the content of the first and second substances,
the data exchange service platform is used for preprocessing the accident basic information which is obtained from the alarm receiving and processing system and corresponds to the alarm of the party to obtain accident preprocessing information;
the responsibility determination application service platform is connected with the data exchange service platform and the traffic police disposal seat end, and is used for pushing the acquired accident preprocessing information to the traffic police disposal seat end, issuing an accident processing short message containing short message key information to the mobile phone of the party through a short message issuing platform, and receiving accident reporting information which is fed back by the mobile phone of the party and is related to the short message key information;
the traffic police treatment seat end is connected with the 5G intelligent calling service platform and used for establishing historical frequency call connection with the mobile phone of the party through the 5G intelligent calling service platform based on the accident preprocessing information and acquiring video investigation evidence;
and the traffic police disposal seat end is also used for generating a traffic accident responsibility confirmation based on the accident reporting information and the video investigation evidence, and issuing the traffic accident responsibility confirmation to the mobile phone of the party in a short message form through the responsibility determination application service platform and the short message issuing platform.
2. The remote traffic accident liability assignment system according to claim 1, wherein said data exchange service platform is configured to format the accident basic information obtained from the alarm receiving and handling system and corresponding to the alarm of the party, so as to obtain the accident preprocessing information.
3. The remote traffic accident accountability system according to claim 1, wherein the accountability determination application service platform comprises:
the accident preprocessing information acquisition module is used for acquiring the accident preprocessing information;
the traffic police disposal seat end communication module is connected with the accident preprocessing information acquisition module and used for pushing the accident preprocessing information to the traffic police disposal seat end;
the short message issuing platform communication module is used for sending the video telephone answering reminding information and the accident self-service reporting link to the short message issuing platform so that the short message issuing platform issues an accident handling short message containing the video telephone answering reminding information and the accident self-service reporting link to the mobile phone of the party; the accident self-service reporting link is associated with a reporting page, and the reporting page is provided with a plurality of reporting information items for filling;
the short message issuing platform communication module is also used for issuing the traffic accident responsibility confirmation to the mobile phone of the party in a short message form through the short message issuing platform;
a reporting information acquisition module, configured to receive reporting information corresponding to each reporting information item filled in the reporting page and fed back by the mobile phone of the party;
and the responsibility determination flow driving module is used for driving data generated by the responsibility determination application service platform in the responsibility determination business flow process to be displayed at the traffic police handling seat end.
4. The remote responsibility system for traffic accident according to claim 3, wherein the issuing the responsibility stipulation for traffic accident to the mobile phone of the party by the short message issuing platform in the form of short message comprises:
and sending the download link of the traffic accident responsibility confirmation to the short message issuing platform so that the short message issuing platform issues the accident responsibility confirmation short message containing the download link to the mobile phone of the party.
5. The remote traffic accident accountability system according to claim 3, wherein the types of the reported information items include: the system comprises a principal basic information item, a vehicle basic information item and a position reporting information item.
6. The system of claim 5, wherein the reporting information corresponding to the location reporting information item is GPS positioning information automatically filled in by the mobile phone of the party.
7. The remote traffic accident accountability system according to claim 3, wherein the accountability application service platform further comprises: and the short message issuing history recording module is used for recording the history information of the short message issuing platform issuing the accident handling short message.
8. The remote traffic accident accountability system according to claim 1, wherein the traffic police handling seat end comprises:
the information acquisition module is used for acquiring the accident preprocessing information and the accident reporting information from the responsibility determination application service platform; the calling module is used for acquiring the contact telephone of the party in the accident preprocessing information on the responsibility determination operation interface, triggering and generating a calling instruction and sending the calling instruction to the 5G intelligent calling service platform;
the video call module is used for establishing historical frequency call connection with the mobile phone of the party when receiving a feedback signal agreeing to answer from the mobile phone of the party through the 5G intelligent call service platform, and displaying a real-time call picture on the liability assignment operation interface so as to store a video investigation evidence through the operation interface;
and the traffic accident responsibility admission book module is used for generating a traffic accident responsibility admission book based on the accident reporting information and the video investigation evidence and sending the traffic accident responsibility admission book to the responsibility-assigning application service platform.
9. The remote traffic accident accountability system according to claim 8, wherein the 5G intelligent call service platform comprises:
the connection construction module is used for constructing connection with a core network of a mobile communication operator;
the call request processing module is used for sending a video high-definition call request to the mobile phone terminal of the party through a core network of a mobile communication operator based on the call instruction;
and the answering feedback processing module is used for receiving an answering feedback agreeing signal from the mobile phone terminal of the party through a core network of a mobile communication operator, and sending the answering feedback agreeing signal to the traffic police disposal seat terminal so as to establish historical frequency call connection between the traffic police disposal seat terminal and the mobile phone of the party.
10. The remote traffic accident responsibility determination system according to claim 9, wherein the connection construction module is configured to construct a connection with the core network of the mobile telecommunications carrier via the IMS private line.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202210374869.7A CN114785895A (en) | 2022-04-11 | 2022-04-11 | Remote traffic accident responsibility determination system |
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| CN202210374869.7A CN114785895A (en) | 2022-04-11 | 2022-04-11 | Remote traffic accident responsibility determination system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115641217A (en) * | 2022-10-18 | 2023-01-24 | 深圳市杰讯互联科技有限公司 | System for fast settlement and fast settlement of traffic accident |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115641217A (en) * | 2022-10-18 | 2023-01-24 | 深圳市杰讯互联科技有限公司 | System for fast settlement and fast settlement of traffic accident |
| CN115641217B (en) * | 2022-10-18 | 2023-08-15 | 深圳市杰讯互联科技有限公司 | System for be used for fast place of traffic accident to reimburse soon |
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