CN114697284B - Information reminding method, server and storage medium - Google Patents
Information reminding method, server and storage medium Download PDFInfo
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- CN114697284B CN114697284B CN202210322445.6A CN202210322445A CN114697284B CN 114697284 B CN114697284 B CN 114697284B CN 202210322445 A CN202210322445 A CN 202210322445A CN 114697284 B CN114697284 B CN 114697284B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
Abstract
The application provides an information reminding method, a server and a storage medium.A processing server generates an information reminding instruction according to target notification information sent by an instant messaging server and sends the information reminding instruction to a notification server so as to realize that the notification server transmits the target notification information to a terminal corresponding to a receiving object identifier mentioned in the information in a voice communication mode, and after reply information of at least one terminal is obtained, the information is sorted so as to generate final notification reply information which can be sent to the instant messaging server, so that the target notification information can be quickly transmitted to a receiving object, the receiving object can quickly reply the target notification information, and the object sending the target notification information can master the state of receiving and replying the target notification information by each receiving object, thereby improving the communication efficiency of important information in instant messaging software.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to an information reminding method, a server, and a storage medium.
Background
In modern life, instant messaging software is widely applied to life chat communication and work notification as a main communication and communication mode of modern people. The message reminding mode of the existing instant messaging software mainly reminds or informs the opposite party in the instant messaging software in a text or icon mode, and when notified people have a large number of groups and a large number of unread notifications, certain important information is usually ignored due to various reasons such as busy work, too many messages and the like, so that the communication efficiency is low.
Therefore, how to improve the communication efficiency of important information in instant messaging software is a urgent issue to be resolved.
Disclosure of Invention
The application provides an information reminding method, a server and a storage medium, which are used for solving the technical problem of improving the communication efficiency of important information in instant messaging software.
In a first aspect, the present application provides an information reminding method, where the method is applied to a processing server, and the method includes:
receiving target notification information sent by an instant messaging server, wherein the target notification information comprises notification text information and at least one object identifier of a receiving object;
generating an information reminding instruction according to at least one object identifier and the notification text information, and sending the information reminding instruction to a notification server; the information reminding instruction is used for controlling the notification server to convert the notification text information into notification voice information, sending the notification voice information to the terminal corresponding to at least one receiving object, obtaining reply information of at least one terminal, and sending the reply information to the processing server;
and carrying out information arrangement on the reply information of at least one terminal to generate final notification reply information, and sending the final notification reply information to the instant messaging server.
In the technical scheme, the processing server acquires the notification text information and the object identification of at least one receiving object according to the target notification message, generates the information reminding instruction so that the notification server establishes a connection relation with the receiving object, transmits the notification text information to the receiving object, and realizes information transmission from the object sending the target notification message to the receiving object.
Optionally, generating an information reminding instruction according to at least one object identifier and the notification text information specifically includes:
receiving an instant reply state and instant reply content of each receiving object sent by the instant messaging server to the target notification information;
selecting a target object identifier from the object identifiers according to the instant reply state and the instant reply content;
and generating an information reminding instruction according to the target object identification and the notification text information.
Optionally, selecting the target object identifier from the object identifiers according to the instant reply state and the instant reply content specifically includes:
responding to the instant reply state of the receiving object to the target notification information as an unreflected state, and taking the object identifier of the receiving object as a target object identifier;
and responding to the instant reply state of the receiving object to the target notification information to be a replied state, wherein the instant reply content is irrelevant to the target notification information, and taking the object identification of the receiving object as a target object identification.
Optionally, generating an information reminding instruction according to the target object identifier and the notification text information specifically includes:
determining a target telephone number according to the target object identification and the telephone number mapping table;
and generating an information reminding instruction according to the notification text information and the target telephone number.
Optionally, the information arrangement is performed on the reply information of at least one terminal to generate final notification reply information, which specifically includes:
fusing the reply information of each terminal, the instant reply state of each receiving object and the instant reply content to determine the reply result of each receiving object;
and processing the reply result of each received object by using the second language processing model to generate final notification reply information.
In the technical scheme, the processing server obtains the notification text information and the receiving object identifiers according to the received target notification information, determines the target object identifiers and the corresponding telephone numbers according to the instant reply states and the instant reply contents of the target notification information by the object identifiers, generates the information reminding instruction to control the notification server to convert the notification text information into voice information, and sends the voice information to the receiving objects in a telephone calling mode so as to remind the receiving objects of processing the target notification information in different modes, and obtains the reply states and the reply contents of all the receiving objects by acquiring the reply information of all the receiving objects in the instant messaging software and/or voice communication process, so that the final notification reply information with statistical characteristics is generated to realize the grasp of the reply conditions of the receiving objects sending the target notification information to the target notification information by the receiving objects, thereby improving the communication efficiency of important information in the instant messaging software.
In a second aspect, the present application provides an information reminding method, where the method is applied to a notification server, and the method includes:
receiving an information reminding instruction sent by a processing server; the information reminding instruction is generated by the processing server according to at least one object identifier and notification text information, the target notification information comprises at least one object identifier of a receiving object and notification text information, and the target notification information is sent by the instant messaging server;
Converting the notification text information into notification voice information according to the information reminding instruction;
sending notification voice information to at least one terminal corresponding to the receiving object according to the information reminding instruction;
the method comprises the steps of obtaining reply information of at least one terminal, sending the reply information to a processing server, wherein the processing server is used for carrying out information arrangement on the reply information of the at least one terminal to generate final notification reply information, and sending the final notification reply information to an instant messaging server.
In the technical scheme, the notification server obtains the notification text information according to the received information reminding instruction, and after converting the notification text information into the notification voice information, sends the notification voice information to the terminal involved in the information reminding instruction so as to realize the notification of the information in a voice communication mode which is easier to be received by the receiving object, and obtains the reply information in the notification process so as to ensure that the processing server generates final notification reply information according to the reply information of all the receiving objects, thereby ensuring the grasp of the object sending the target notification information on the reply condition of each receiving object aiming at the target notification information, and further improving the communication efficiency of important information in instant messaging software.
Optionally, sending notification voice information to a terminal corresponding to at least one receiving object according to the information reminding instruction specifically includes:
extracting a target telephone number from the information reminding instruction, and determining a target terminal identification according to the target telephone number and the identification mapping table;
generating a voice call request according to the target terminal identification and the notification voice information;
initiating a voice call request to a terminal corresponding to the target terminal identifier;
and receiving response information sent by the terminal corresponding to the target terminal identifier.
Optionally, the response information includes a response status and response voice content; the method for obtaining the reply information of the at least one terminal specifically comprises the following steps:
aiming at the terminal corresponding to each target terminal identifier, when the response state indication sent by the terminal is not connected, generating reply information representing unsuccessful contact;
and aiming at the terminal corresponding to each target terminal identifier, when the response state indication sent by the terminal is switched on, converting the response voice content into text information by utilizing a voice recognition model, and processing the text information by utilizing a natural language processing model to obtain the reply information of the terminal.
According to the technical scheme, the notification server establishes the voice call between the terminals corresponding to the number according to the target telephone number, and generates corresponding reply information according to the response state of each terminal to the voice call, wherein the notification server not only converts text information obtained in the information reminding instruction into voice information, but also converts received voice information into text information when the terminal responds to the voice call, and determines the reply state and the reply content of the terminal to the target notification information according to the semantics of the text information, so that the processing server can master the reply information of each receiving object more effectively, and the processing efficiency of the processing server and the communication efficiency between the processing server and the users corresponding to the terminal are improved.
In a third aspect, the present application provides a processing server comprising: a processor and a memory communicatively coupled to the processor;
the memory stores computer-executable instructions;
the processor executes computer-executable instructions stored in the memory to implement the information alert method according to the first aspect.
In a fourth aspect, the present application provides a notification server comprising: a processor and a memory communicatively coupled to the processor;
the memory stores computer-executable instructions;
the processor executes computer-executable instructions stored in the memory to implement the information alert method according to the second aspect.
In a fifth aspect, the present application provides a computer-readable storage medium having stored therein computer instructions which, when executed by a processor, are configured to implement the information reminding method according to the first aspect, or the second aspect.
The application provides an information reminding method, a server and a storage medium.A processing server obtains notification text information and object identification of at least one receiving object according to target notification information sent by a received instant messaging server, generates a message for controlling the notification server to convert the notification text information into notification voice information according to the at least one object identification and the notification text information, sends the notification voice information to a terminal corresponding to the at least one receiving object, obtains reply information of the at least one terminal, sends the reply information to an information reminding instruction of the processing server, sends the information reminding instruction to the notification server, carries out information arrangement on the reply information of the at least one terminal to generate final notification reply information, and sends the final notification reply information to the instant messaging server so as to enable the target notification information to be transmitted to the receiving object as soon as possible, ensure that the receiving object can reply the target notification information as soon as possible, enable the object sending the target notification information to grasp the state of receiving object and replying the target notification information, and accordingly improve the communication efficiency of important information in instant messaging software.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description, serve to explain the principles of the application.
Fig. 1 is an application scenario diagram of an information reminding method according to an embodiment of the present application;
fig. 2 is a flow chart of an information reminding method according to an embodiment of the application;
fig. 3 is a flow chart of an information reminding method according to another embodiment of the application;
fig. 4 is a flowchart of an information reminding method according to another embodiment of the present application;
fig. 5 is a flowchart of an information reminding method according to another embodiment of the present application;
fig. 6 is a signaling interaction diagram of an information reminding method according to another embodiment of the present application;
FIG. 7 is a schematic diagram illustrating a structure of a processing server according to an embodiment of the present application;
fig. 8 is a schematic structural diagram of a notification server according to an embodiment of the present application.
Specific embodiments of the present application have been shown by way of the above drawings and will be described in more detail below. The drawings and the written description are not intended to limit the scope of the inventive concepts in any way, but rather to illustrate the inventive concepts to those skilled in the art by reference to the specific embodiments.
Detailed Description
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the application. Rather, they are merely examples of apparatus and methods consistent with aspects of the application as detailed in the accompanying claims.
In modern life, instant messaging software is widely applied to life chat communication and work notification as a main communication and communication mode of modern people. The message reminding mode of the existing instant messaging software mainly reminds or informs the opposite party in the instant messaging software in a text or icon mode, and when notified people have a large number of groups and a large number of unread notifications, certain important information is usually ignored due to various reasons such as busy work, too many messages and the like, so that the communication efficiency is low.
Therefore, how to improve the communication efficiency of important information in instant messaging software is a urgent issue to be resolved.
Aiming at the technical problems, the embodiment of the application provides an information reminding method, a server and a storage medium, which aim to solve the problem of improving the communication efficiency of important information in instant messaging software. The technical conception of the application is as follows: and adding an account corresponding to the processing server into the instant messaging group of the instant messaging software, reminding the processing server of the account corresponding to the processing server and at least one receiving object when the user sends a notification message, so that the processing server monitors the reply state and the reply result of each receiving object, and carrying out information notification on the receiving objects which are not replied in a voice call mode according to the reply state and the reply result, generating final notification reply information after counting the reply results of all the objects, and sending the information into the instant messaging group so that the user sending the notification message knows the information transmission condition.
Fig. 1 is an application scenario diagram of an information reminding method provided by the present application, as shown in fig. 1, including an instant messaging server 101, a processing server 102, a notification server 103 and terminals, where the number of terminals is at least two, in the embodiment shown in fig. 1, the terminals include a first terminal 104 and a second terminal 105, and both the two terminals are installed with instant messaging application programs corresponding to the instant messaging server 101, and the processing server 102 is also installed with instant messaging application programs corresponding to the instant messaging server 101. The first terminal 104 is wirelessly connected with the instant messaging server 101, the second terminal 105 is wirelessly connected with the instant messaging server 101, the instant messaging server 101 is connected with the processing server 102, the processing server 102 is connected with the notification server 103, the notification server 103 is wirelessly connected with the first terminal 104, and the notification server 103 is wirelessly connected with the second terminal 105. More specifically, the first terminal 104 establishes a connection with the instant messaging server 101 through the account of the login user a in the instant messaging application, the second terminal 105 establishes a connection with the instant messaging server 101 through the account of the login user B in the instant messaging application, and the processing server 102 establishes a connection with the instant messaging server 101 through the account corresponding to the login server in the instant messaging application. The account numbers of the user a, the account numbers of the user B and the account numbers corresponding to the processing server 102 establish a mutual association relationship between two account numbers in the instant messaging application program, and the information sent by any account number can be checked by other account numbers at the same time, for example: the account number of the user A, the account number of the user B and the account number corresponding to the processing server are in the same information group.
When the user a using the first terminal 104 sends the target information that needs to be replied by the user B using the second terminal 105, the first terminal 104 sends the target information input by the input port of the instant messaging application program of the user a to the instant messaging server 101, where the information includes information that the account number of the user B and the account number of the processing server remind the attention to the target information. The processing server 102 adopts different information reminding operations according to the reply condition of the account number of the user B to the target information, and more specifically, if the user B can timely reply the target information, the processing server 102 does not carry out the information reminding operation after replying all the user account numbers confirmed to be reminded; if the user B fails to timely return the target information, the processing server 102 generates an information reminding instruction according to the account number of the user B and text information in the target information, and sends the information reminding instruction to the notification server 103. The notification server 103 obtains text data of the target information according to the obtained information alert instruction, and converts the text data into target voice data. In addition, the notification server 103 obtains the account number of the user B according to the obtained information reminding instruction, and requests to establish a voice communication relationship with the second terminal 105 of the user B. When the voice communication relationship between the notification server 103 and the second terminal 105 of the user B is not established, the notification server 103 returns the state of the non-established relationship to the processing server 102, the processing server 102 generates final notification reply information according to the information sent by the notification server 103 and sends the information to the instant messaging server 101, and the instant messaging server 101 synchronizes the information to the first terminal 104 and the second terminal 105; after the voice communication relationship between the notification server 103 and the second terminal 105 of the user B is established, the generated target voice data is sent to the second terminal 105, the reply voice data of the user B sent by the second terminal 105 is received, the notification server 103 converts the reply voice data into reply text data, determines the intention of the user B to reply to the target information in the reply voice data through semantic analysis, sends the final notification reply information to the instant messaging server 101 after generating the final notification reply information according to the intention, and the instant messaging server 101 synchronizes the final notification reply information to the first terminal 104 and the second terminal 105, wherein the two terminals are respectively displayed through the display interfaces of the built-in instant messaging application program.
Notably, the relationship of information communication between the first terminal 104 and the second terminal 105 in the application scenario may be interchanged, that is, the second terminal 105 of the user B may send the target information and remind the account corresponding to the processing server 102, and the state and the content of the reply voice data sent by the first terminal 104 may be synchronized to the first terminal 104 and the second terminal 105 through the cooperative operation of the processing server 102, the notification server 103 and the instant messaging server 101.
Fig. 2 is a flowchart of an information reminding method according to an exemplary embodiment of the present application. As shown in fig. 2, the information reminding method provided by the application includes:
s201, the processing server receives the target notification information sent by the instant messaging server.
The target notification information sent by the instant messaging server is information sent by a terminal provided with an instant messaging application program corresponding to the instant messaging server, and the information represents information which is related to a receiving object, has notification property and needs to be fed back by the receiving object. Wherein the target notification information includes notification text information and an object identification of at least one received object. In one embodiment, the object identifier of the receiving object is an account name of the receiving object registered by the instant messaging application. Examples of the target notification information are as follows: "four pm meetings in open day, receive the reply. @ sheet XX@ plum XX@ king XX).
S202, the processing server generates an information reminding instruction according to at least one object identifier and the notification text information, and sends the information reminding instruction to the notification server.
Wherein at least one object identification and notification text information is obtained from step S201.
The information reminding instruction is used for controlling the notification server to convert the notification text information into notification voice information, sending the notification voice information to the terminal corresponding to the at least one receiving object, obtaining reply information of the at least one terminal, and sending the reply information to the processing server.
In an embodiment, the notification server sends notification voice information to the terminal corresponding to at least one receiving object in a voice call manner, sequentially sends the converted voice information to the terminals corresponding to all receiving objects, and obtains reply information of the terminal in a current call state. Wherein the reply message represents the associated information of the notification text message having a reply nature. In an embodiment, if the reply message of the terminal acquired by the notification server is irrelevant, or is relevant but is not information that is corresponding to the request in the notification voice message, the reply message of the terminal is null.
S203, the processing server carries out information arrangement on the reply information of at least one terminal to generate final notification reply information, and sends the final notification reply information to the instant messaging server.
Wherein, the reply message of the terminal is obtained from step S202.
The processing server performs information arrangement on the reply information, namely, obtains all reply information corresponding to the object identifier of the receiving object in the target notification information in step S201, classifies the reply information according to the types of the reply information, performs statistics on reply information of each type, and generates final notification reply information according to the statistical information. The notification reply message indicates information including reply conditions of all receiving objects to the target notification message.
In the technical scheme, the processing server acquires the notification text information and the object identification of at least one receiving object according to the target notification message, generates the information reminding instruction so that the notification server establishes a connection relation with the receiving object, transmits the notification text information to the receiving object, and realizes information transmission from the object sending the target notification message to the receiving object.
Fig. 3 is a flowchart of an information reminding method according to an embodiment of the present application, where an execution subject of the method is a processing server. As shown in fig. 3, the information reminding method provided by the application includes:
s301, the processing server receives target notification information sent by the instant messaging server.
Wherein the target notification information includes notification text information and an object identification of at least one received object. In the instant messaging application program, all the received objects are in the same instant messaging group, and the target notification information is information sent in the instant messaging group.
More specifically, the target notification information and the transmission requirement of the target notification information are explained in detail in step S201, and are not described here again.
S302, the processing server receives the instant reply state and the instant reply content of each receiving object sent by the instant messaging server to the target notification information.
The target notification information is the target notification information referred to in step S301.
After the processing server receives the target notification information, the processing server may also receive instant reply information which is sent to the processing server by the instant messaging server and is in the current instant messaging group after other terminals send the target notification information, namely if any user in the current instant messaging group sends the message after receiving the target notification information, the processing server determines the message as the instant reply message; conversely, if no user sends a message, the processing server cannot receive the message, and cannot acquire the instant reply message sent by the user.
And the processing server determines the reply state and the reply content of the receiving object to the target notification information according to the possibly received instant reply information and the user identification corresponding to each message. In an embodiment, in a preset time range after the processing server receives the target notification information, if the processing server does not receive the instant reply information in the instant messaging group of the instant messaging application program, the instant reply state of all receiving objects related in the target notification information to the target notification information is an unreflected state, and the corresponding instant reply content is null; if the processing server receives instant reply information sent by at least one receiving object in an instant communication group of an instant communication application program within a preset time range after receiving the target notification information, but the information is irrelevant to the target notification information, the instant reply state of the receiving object sending the information is a replied state, and the corresponding instant reply content is null; and in a preset time range after the processing server receives the target notification information, if the processing server receives the instant reply information sent by at least one receiving object in the instant communication group of the instant communication application program and the information is related to the target notification information, the instant reply state of the receiving object sending the instant reply information is a replied state, and the corresponding instant reply content is main reply content.
In an embodiment, the number of instant reply messages acquired by the processing server is at least one, the processing server can respectively determine the relevance between each received instant reply message and the target notification message through a second natural language model which is stored locally and is trained, that is, the processing server respectively performs semantic analysis on each received instant reply message and the target notification message by using the second natural language model so as to identify whether the intention of the target notification message and the intention of each instant reply message are matched, and when the intention of the two kinds of intention are matched, the intention of the instant reply message is determined as corresponding instant reply content. The data types of the target notification information and the instant reply information are text data, and a process of analyzing the text data by using the second natural language model is a prior art, which is not described herein.
S303, the processing server selects a target object identifier from the object identifiers according to the instant reply state and the instant reply content.
The instant reply state and the instant reply content are the instant reply state and the instant reply content corresponding to each object identifier acquired in step S302.
The target object identifier indicates that the corresponding reply to the target notification information is not performed, and the processing server is required to perform information reminding in a voice communication mode and obtain the object identifier of the receiving object of the reply information.
The process of selecting the target object identifier specifically includes two cases, namely, step S3031 and step S3032:
s3031, in response to the instant reply state of the receiving object to the target notification information being an unreflected state, the object identification of the receiving object is taken as the target object identification.
When the account number of the receiving object fails to send out information after receiving the target notification information in the instant messaging group, the processing server sets a reply state corresponding to the account number as a non-reply state, and determines an object identifier corresponding to the account number as a target object identifier.
S3032, in response to the instant reply state of the receiving object to the target notification information being the replied state, the instant reply content is irrelevant to the target notification information, and the object identifier of the receiving object is used as the target object identifier.
After receiving the target notification information in the instant messaging group, the account of the receiving object sends out information, and when the processing server processes the information and the target notification information according to the second natural language model in step S302 and determines that the intention is not matched, it is determined that the information replied by the receiving object is irrelevant to the target notification information, and then the processing server sets the reply state corresponding to the account to be an unreback state, and determines the object identifier corresponding to the account to be the target object identifier.
S304, the processing server generates an information reminding instruction according to the target object identification and the notification text information.
Wherein the target object identification is acquired from step S303, and the notification text information is acquired from step S301.
The explanation of the information reminding instruction is already explained in detail in step S202, and will not be described here again.
The process of generating the information alert instruction includes steps S3041 to S3042:
s3041, determining the target telephone number according to the target object identification and the telephone number mapping table.
The target telephone number is a mobile network telephone number used by a terminal corresponding to the target receiving object, and the mobile network telephone number is used for notifying a server to establish a communication channel with the terminal through the telephone number under the control of an information reminding instruction generated by a processing server.
The telephone number mapping table represents a one-to-one correspondence between the target object identification and the target telephone number.
S3042, generating an information reminding instruction according to the notification text information and the target telephone number.
Wherein the notification text information is acquired from step S301 and the target telephone number is acquired from step S3041.
The information reminding instruction is used for controlling the notification server to convert the notification text information into notification voice information, controlling the notification server to establish a communication channel between the notification server and a terminal corresponding to the target telephone number by dialing the telephone number, transmitting the notification voice information to the terminal through the communication channel, receiving voice reply information returned by the terminal after the transmission is completed, so as to obtain reply information, and sending the reply information to the processing server. The processing server logs in the account number of the instant messaging application program and corresponds to a telephone number, and the processing server is informed to dial a target telephone number by utilizing the telephone number corresponding to the processing server so as to establish a communication channel.
S305, the processing server fuses the reply information of each terminal, the instant reply state of each receiving object and the instant reply content, and determines the reply result of each receiving object.
The reply information of each terminal is obtained from step S304, and the instant reply status and instant reply content of each receiving object are obtained from step S302.
The reply message of each terminal indicates the message sent by the terminal corresponding to each target object identifier after receiving the target notification message. The reply message includes reply states and reply contents corresponding to the target object identifications.
The processing server fuses the reply information of each terminal, the instant reply state of each receiving object and the instant reply content to represent that the reply state and the reply result of all receiving objects on the target notification information are counted and sorted, namely, the reply information of each terminal is utilized to determine the instant reply state and the instant reply content of all receiving objects involved in the target notification information in the instant messaging group, which reply the information in a time range just after the message is received and before the processing server generates the information reminding instruction, and then the reply state and the reply content in the reply information of the terminal corresponding to the target receiving object which does not reply on the target notification information are updated into the relevant data of the corresponding target receiving object identification. For example: the processing server is provided with a reply information mapping table which comprises object identifiers of all received objects, reply states of the target notification information, reply contents and mapping relations, wherein the mapping relations represent one-to-one correspondence between each object identifier and the reply states and reply contents corresponding to the object identifiers. The processing server determines the instant reply state and the instant reply content according to the instant reply information of each receiving object in the instant communication group, and updates the state and the content to the reply information mapping table. The processing replier also determines target receiving objects according to the instant reply state and the instant reply content, and determines reply information of each target receiving object through the information reminding instruction. The processing server obtains the reply state and the reply content of each target receiving object from the reply information, and updates the reply information mapping table again according to the state, the content and the corresponding identification. If the receiving object does not reply the target notification information, the reply content is empty.
S306, the processing server processes the reply results of the received objects by using the second language processing model, and generates final notification reply information.
The second language processing model is a trained language generating model stored in the local processing server, and can generate the final notification reply information according to the reply result of each receiving object obtained in step S305. More specifically, the second language processing model classifies the reply results of the received objects into 4 groups according to the reply states and the reply contents, and determines the number of identifiers and the corresponding identifier list contained in each group to generate keywords, wherein the keywords comprise reply information, the corresponding number of identifiers and the corresponding identifier list. And the second language processing model generates final notification reply information according to the keywords.
The final notification reply message is descriptive information with generalization after statistics of reply states and reply results of all receiving objects aiming at the target notification message. For example: the target notification information is: the method comprises the steps that a meeting is taken at four afternoon, whether participation is required to be confirmed, 5 persons exist in a receiving object, wherein 3 persons reply to participate, one person replies to not participate, and one person is not connected, the generated final notification reply information is that the notification is the notification, 5 persons are notified, 4 persons are notified successfully, 1 person is not notified, 3 persons agree, XX disagree, and XX is not notified. The @ initiating notifier. "
In the technical scheme, the processing server obtains the notification text information and the receiving object identifiers according to the received target notification information, determines the target object identifiers and the corresponding telephone numbers according to the instant reply states and the instant reply contents of the target notification information by the object identifiers, generates the information reminding instruction to control the notification server to convert the notification text information into voice information, and sends the voice information to the receiving objects in a telephone calling mode so as to remind the receiving objects of processing the target notification information in different modes, and obtains the reply states and the reply contents of all the receiving objects by acquiring the reply information of all the receiving objects in the instant messaging software and/or voice communication process, so that the final notification reply information with statistical characteristics is generated to realize the grasp of the reply conditions of the receiving objects sending the target notification information to the target notification information by the receiving objects, thereby improving the communication efficiency of important information in the instant messaging software.
Fig. 4 is a flow chart of an information reminding method according to another embodiment of the present application, and as shown in fig. 4, the information reminding method provided by the present application includes:
S401, the notification server receives the information reminding instruction sent by the processing server.
The information reminding instruction is generated by the processing server according to at least one object identifier and notification text information, the target notification information comprises at least one object identifier of a receiving object and notification text information, and the target notification information is sent by the instant messaging server.
More specifically, the process of generating the information alert instruction is explained in detail in steps S201 and S202, and will not be described here again.
S402, the notification server converts the notification text information into notification voice information according to the information reminding instruction.
Wherein, the information reminding instruction is obtained from step S401.
The notification server obtains notification Text information from the information reminding instruction and converts the notification Text information into notification voice information, and more specifically, the notification server converts Text data into voice data through Text To Speech (TTS) technology To generate notification voice information according To the notification Text information, wherein TTS is the prior art and is not described herein.
S403, the notification server sends notification voice information to at least one terminal corresponding to the receiving object according to the information reminding instruction.
Wherein, the information reminding instruction is obtained from step S401, and the notification voice information is obtained from step S402.
And the notification server determines at least one terminal corresponding to the receiving object according to the information reminding instruction.
The notification server sending notification voice information to a terminal corresponding to at least one receiving object according to the information reminding instruction means that the notification server transmits the notification voice information to the terminal through a communication channel after establishing the voice communication channel with the terminal. In one embodiment, the voice communication channel is a telephone voice communication channel, and the establishment of the channel is established by dialing a telephone.
S404, notifying the server to obtain the reply information of at least one terminal, and sending the reply information to the processing server.
The processing server is used for carrying out information arrangement on the reply information of at least one terminal to generate final notification reply information, and sending the final notification reply information to the instant messaging server.
More specifically, the reply message of at least one terminal means that after the receiving object receives the notification voice message generated in step S402 through the terminal, the reply message is transmitted to the terminal in a voice manner, the terminal transmits the collected reply message with the data type being voice data to the notification server through the voice communication channel established in step S403, and the notification server transmits the obtained reply message to the processing server so that the processing server counts all reply messages of the receiving object to generate the final notification reply message.
In the technical scheme, the notification server obtains the notification text information according to the received information reminding instruction, and after converting the notification text information into the notification voice information, sends the notification voice information to the terminal involved in the information reminding instruction so as to realize the notification of the information in a voice communication mode which is easier to be received by the receiving object, and obtains the reply information in the notification process so as to ensure that the processing server generates final notification reply information according to the reply information of all the receiving objects, thereby ensuring the grasp of the object sending the target notification information on the reply condition of each receiving object aiming at the target notification information, and further improving the communication efficiency of important information in instant messaging software.
Fig. 5 is a flowchart of an information reminding method according to another embodiment of the present application, where an execution subject of the method is a notification server. As shown in fig. 5, the information reminding method provided by the application includes:
s501, the notification server receives an information reminding instruction sent by the processing server.
The information reminding instruction is explained in detail in step S401, and the generation of the information reminding instruction is explained in detail in steps S301 to S304, which are not repeated here.
S502, the notification server converts the notification text information into notification voice information according to the information reminding instruction.
The information reminding instruction is obtained from step S501.
The conversion of the notification text information into the notification speech information by the notification server is explained in detail in step S402, and will not be described here.
S503, the notification server extracts the target telephone number from the information reminding instruction, and determines the target terminal identification according to the target telephone number and the identification mapping table.
Wherein, the information reminding instruction is obtained from step S502.
The target telephone number represents a mobile network telephone number used by a terminal corresponding to the target receiving object, and the target terminal identifier represents an identifier of the terminal to which the telephone card corresponding to the target telephone number is attached.
The identification mapping table identifies a mapping relationship between the target telephone number and the target terminal identification.
S504, the notification server generates a voice call request according to the target terminal identification and the notification voice information.
Wherein the target terminal identification is obtained from step S503. The notification voice information is obtained from step S502.
The voice call request is used for controlling the notification server to establish a communication channel between terminals corresponding to the target terminal identification by dialing a telephone number, and is also used for sending the notification voice information to the target terminal after the communication channel is established.
S505, the notification server initiates a voice call request to the terminal corresponding to the target terminal identifier.
Wherein the voice call request is obtained from step S504.
The notification server initiates the voice call request to the terminal corresponding to the target terminal identifier at least once according to the voice call request. In an embodiment, when the target terminal does not reply to the voice call request, the notification server initiates the voice call request to the target terminal again according to the preset time interval until communication connection is established between the target terminal and the notification server or the number of times of initiating the voice call request by the notification server according to the preset time interval is not less than the preset initiation number. For example: the notification server initiates a voice call request to the terminal A for the first time, the terminal A does not respond to the call request, the notification server initiates the request again after 5 minutes according to a preset time interval, the notification server initiates the request again after 5 minutes again, and initiates the request repeatedly according to the preset initiation times (for example, 4 times) according to the time interval, in the process, if the terminal A responds to the request, the response state of the terminal is set to be already connected, the sending of communication voice information is performed, and otherwise, the response state of the terminal is set to be not connected.
S506, the notification server receives response information sent by the terminal corresponding to the target terminal identification.
Wherein the response information includes a response status and response voice content. Wherein the respective states include an on state and an off state.
S507, notifying the server to obtain the reply information of at least one terminal.
Wherein, according to the response state obtained in step S506, notifying the server to obtain the reply information of the terminal includes two cases, including steps S5071 and S5072:
s5071, when the response status sent by the terminal indicates that the terminal is not turned on, generating reply information indicating unsuccessful connection.
S5072, when the response state indication sent by the terminal is turned on, converting the response voice content into text information by using a voice recognition model, and processing the text information by using a natural language processing model to obtain the reply information of the terminal.
The response voice content is expressed in the current communication channel, and the terminal sends out the voice containing the reply content according to the received object received by the built-in voice sensor.
The speech recognition model is a locally stored, trained model for converting speech data into text data. In one embodiment, the model employs an automatic speech recognition technique (Automatic Speech Recognition, ASR for short), which is known in the art and will not be described in detail herein.
The natural language processing model is used for judging whether text information corresponding to reply information of a target terminal is a reply result of target notification information or not, and determining the reply information of the terminal according to the semantics of the reply result, wherein the reply information comprises a reply state, reply content and a target telephone number. More specifically, the function and processing procedure of the model are the same as those of the second natural language model in step S302, and will not be described here.
S508, the notification server sends the reply information to the processing server.
Wherein, the reply message is obtained from step S507.
The notification server sends the reply information to the processing server, and is used for controlling the processing server to determine the target terminal identification according to the target telephone number and the identification mapping table in the reply information, and determining the reply state and the reply content of the target terminal identification according to the reply state and the reply content of the reply information. To update the reply status and reply content of the received object and to generate a final notification reply message.
According to the technical scheme, the notification server establishes the voice call between the terminals corresponding to the number according to the target telephone number, and generates corresponding reply information according to the response state of each terminal to the voice call, wherein the notification server not only converts text information obtained in the information reminding instruction into voice information, but also converts received voice information into text information when the terminal responds to the voice call, and determines the reply state and the reply content of the terminal to the target notification information according to the semantics of the text information, so that the processing server can master the reply information of each receiving object more effectively, and the processing efficiency of the processing server and the communication efficiency between the processing server and the users corresponding to the terminal are improved.
Fig. 6 is a signaling interaction diagram of an information reminding method according to another embodiment of the present application, where the method is information interaction among an instant messaging server, a processing server, a notification server and a terminal. As shown in fig. 6, the method includes:
s601, the instant messaging server sends target notification information to the processing server.
Wherein the targeted notification message includes notification text information and an object identification of at least one received object.
More specifically, the target notification information has been explained in detail in step S201, and will not be described here again.
S602, the processing server generates an information reminding instruction according to at least one object identifier and the notification text information.
Wherein at least one object identification and notification text information is obtained from step S601.
The information reminding instruction is used for controlling the notification server to convert the notification text information into notification voice information, sending the notification voice information to the terminal corresponding to the at least one receiving object, obtaining reply information of the at least one terminal, and sending the reply information to the processing server.
More specifically, the process of acquiring the information alert instruction is explained in detail in steps S302 to S304, and will not be described here.
S603, the processing server sends an information reminding instruction to the notification server.
S604, the notification server converts the notification text information into notification voice information according to the information reminding instruction.
The information alert instruction contains notification text information corresponding to the content of the target notification information in step S601.
More specifically, the process of converting the text information passed through into the notification voice information is explained in detail in step S402, and will not be described here.
S605, the notification server sends notification voice information to the terminal according to the information reminding instruction.
The notification server also obtains the identifier corresponding to at least one terminal according to the information reminding instruction, and sends the notification voice information obtained in step S604 to the middle end corresponding to the identifier.
More specifically, the process of sending the notification voice information to the terminal by the notification server according to the information alert instruction is explained in detail in steps S502 to S507, and will not be described here again.
S606, the terminal sends response voice content to the notification server.
The response voice content information is already explained in detail in step S5072, and will not be described here again.
S607, the notification server converts the response voice content into text information by using the voice recognition model, and processes the text information by using the natural language processing model to obtain the reply information of the terminal.
Wherein the responsive speech content is obtained from step S606.
The notification server converts the responsive voice content into text information using TTS technology, wherein the conversion process is explained in detail in step S402, and will not be described here.
The notification server obtaining the reply information of the terminal according to the text information by using the natural language processing model means that whether the text information corresponds to the target notification information or not is determined according to the text information converted by the response voice content of the terminal and the target notification information, and after the corresponding information is determined, the reply information is generated according to the semantics of the text information. More specifically, the process of obtaining the reply message is explained in detail in step S5072, and will not be described here.
And S608, the notification server sends reply information to the processing server.
Wherein, the reply message sent by the notification server to the processing server is acquired from step S607.
S609, the processing server collates the reply information and generates final notification reply information.
The reply message in this step is obtained from step S608.
More specifically, the reply message is a reply message sent by at least one terminal. The number of the reply messages is not greater than the number of the target object identifiers.
In addition, the processing server further sorts the instant reply status and the instant reply content of each receiving object immediately after the target notification information is sent to the instant messaging group, and the processing server sorts the instant reply status, the instant reply content and the reply information in step S608, so as to generate the final notification reply information.
More specifically, the explanation and acquisition process of the final notification reply message is already explained in detail in step S306, and will not be described here again.
And S610, the processing server sends the final notification reply information to the instant messaging server.
The final notification reply message is obtained in step S609, and after the processing server sends the final notification reply message to the instant messaging server, the instant messaging server synchronizes the message to the terminals installed with the instant messaging software and located in all objects in the instant messaging group.
According to the technical scheme, through the cooperative effect of the instant messaging server, the processing server, the notification server and the terminal in the use process of the information reminding method, the goal notification information is conveyed to the receiving object as soon as possible, so that the receiving object can reply the goal notification information as soon as possible, the object sending the goal notification information can master the state of each receiving object for receiving and replying the goal notification information, and therefore the communication efficiency of important information in instant messaging software is improved.
As shown in fig. 7, an embodiment of the present application provides a processing server 700, and the processing server 700 includes a memory 701 and a processor 702.
Wherein the memory 701 is used for storing computer instructions executable by the processor.
The processor 702, when executing the computer instructions, implements the steps in the information reminding method with the processing server as the execution subject in the above embodiment. Reference may be made in particular to the relevant description of the embodiments of the method described above.
Alternatively, the memory 701 may be separate or integrated with the processor 702. When the memory 701 is provided separately, the server 700 further includes a bus for connecting the memory 701 and the processor 702.
As shown in fig. 8, an embodiment of the present application provides a notification server 800, the notification server 800 including a memory 801 and a processor 802.
Wherein the memory 801 is used for storing computer instructions executable by the processor.
The processor 802, when executing the computer instructions, implements the steps in the information reminding method with the notification server as the execution subject in the above embodiment. Reference may be made in particular to the relevant description of the embodiments of the method described above.
Alternatively, the memory 801 may be separate or integrated with the processor 802. When the memory 801 is provided separately, the server 800 further includes a bus for connecting the memory 801 and the processor 802.
The embodiment of the application also provides a computer readable storage medium, wherein the computer readable storage medium stores computer instructions, and when the processor executes the computer instructions, the steps in the information reminding method in the embodiment are realized.
The embodiment of the application also provides a computer program product, which comprises computer instructions, wherein the computer instructions realize each step in the information reminding method in the embodiment when being executed by a processor.
Other embodiments of the application will be apparent to those skilled in the art from consideration of the specification and practice of the application disclosed herein. This application is intended to cover any variations, uses, or adaptations of the application following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the application pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.
It is to be understood that the application is not limited to the precise arrangements and instrumentalities shown in the drawings, which have been described above, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the application is limited only by the appended claims.
Claims (10)
1. An information reminding method, wherein the method is applied to a processing server, and the method comprises the following steps:
receiving target notification information sent by an instant messaging server, wherein the target notification information comprises notification text information and at least one object identifier of a receiving object;
generating an information reminding instruction according to at least one object identifier and the notification text information, and sending the information reminding instruction to a notification server; the information reminding instruction is used for controlling the notification server to convert the notification text information into notification voice information, sending the notification voice information to at least one terminal corresponding to the receiving object, obtaining reply information of at least one terminal, and sending the reply information to the processing server;
the reply information of at least one terminal is subjected to information arrangement to generate final notification reply information, and the final notification reply information is sent to the instant messaging server;
generating an information reminding instruction according to the at least one object identifier and the notification text information, wherein the information reminding instruction specifically comprises the following steps:
receiving the instant reply state and the instant reply content of each receiving object sent by the instant messaging server to the target notification information;
Selecting a target object identifier from the object identifiers according to the instant reply state and the instant reply content;
generating an information reminding instruction according to the target object identification and the notification text information;
according to the instant reply state and the instant reply content, selecting a target object identifier from the object identifiers, wherein the method specifically comprises the following steps:
and responding to the instant reply state of the receiving object to the target notification information to be a replied state, wherein the instant reply content is irrelevant to the target notification information, and taking the object identification of the receiving object as a target object identification.
2. The method of claim 1, wherein selecting a target object identification from the object identifications based on the instant reply status and the instant reply content, further comprises:
and responding to the instant reply state of the receiving object to the target notification information to be an unreflected state, and taking the object identification of the receiving object as a target object identification.
3. The method according to claim 1, wherein generating an information alert instruction according to the target object identifier and the notification text information specifically comprises:
Determining a target telephone number according to the target object identification and the telephone number mapping table;
and generating an information reminding instruction according to the notification text information and the target telephone number.
4. The method of claim 1, wherein the step of performing information arrangement on the reply information of at least one of the terminals to generate a final notification reply information specifically includes:
fusing the reply information of each terminal, the instant reply state of each receiving object and the instant reply content to determine the reply result of each receiving object;
and processing the reply result of each received object by using the second language processing model to generate final notification reply information.
5. An information reminding method, wherein the method is applied to a notification server, and the method comprises the following steps:
receiving an information reminding instruction sent by a processing server; the information reminding instruction is generated by the processing server according to at least one object identifier and notification text information, the target notification information comprises at least one object identifier of a receiving object and the notification text information, and the target notification information is sent by the instant messaging server;
Converting the notification text information into notification voice information according to the information reminding instruction;
sending the notification voice information to a terminal corresponding to the at least one receiving object according to the information reminding instruction;
the method comprises the steps that reply information of at least one terminal is obtained, the reply information is sent to the processing server, the processing server is used for carrying out information arrangement on the reply information of the at least one terminal to generate final notification reply information, and the final notification reply information is sent to the instant messaging server;
generating an information reminding instruction according to the at least one object identifier and the notification text information, wherein the information reminding instruction specifically comprises the following steps:
receiving the instant reply state and the instant reply content of each receiving object sent by the instant messaging server to the target notification information;
selecting a target object identifier from the object identifiers according to the instant reply state and the instant reply content;
generating an information reminding instruction according to the target object identification and the notification text information;
according to the instant reply state and the instant reply content, selecting a target object identifier from the object identifiers, wherein the method specifically comprises the following steps:
And responding to the instant reply state of the receiving object to the target notification information to be a replied state, wherein the instant reply content is irrelevant to the target notification information, and taking the object identification of the receiving object as a target object identification.
6. The information reminding method according to claim 5, wherein sending the notification voice information to the terminal corresponding to at least one receiving object according to the information reminding instruction specifically comprises:
extracting a target telephone number from the information reminding instruction, and determining a target terminal identification according to the target telephone number and an identification mapping table;
generating a voice call request according to the target terminal identification and the notification voice information;
initiating a voice call request to a terminal corresponding to the target terminal identifier;
and receiving response information sent by the terminal corresponding to the target terminal identifier.
7. The information reminding method according to claim 6, wherein the response information includes a response state and response voice content; the method for obtaining the reply information of at least one terminal specifically comprises the following steps:
aiming at each target terminal identification corresponding terminal, when the response state indication sent by the terminal is not connected, generating reply information representing unsuccessful connection;
And aiming at the terminal corresponding to each target terminal identifier, when the response state indication sent by the terminal is switched on, converting the response voice content into text information by utilizing a voice recognition model, and processing the text information by utilizing a natural language processing model to obtain the reply information of the terminal.
8. A processing server, comprising: a processor and a memory communicatively coupled to the processor;
the memory stores computer-executable instructions;
the processor, when executing the computer-executable instructions, is configured to implement the information-prompting method of any one of claims 1 to 4.
9. A notification server, comprising: a processor and a memory communicatively coupled to the processor;
the memory stores computer-executable instructions;
the processor, when executing the computer-executable instructions, is configured to implement the information-prompting method of any one of claims 5 to 7.
10. A computer readable storage medium having stored therein computer instructions which when executed by a processor are adapted to carry out the information alert method according to any one of claims 1 to 4 or any one of claims 5 to 7.
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