CN114659231B - Air conditioner monitoring method, equipment and storage medium - Google Patents
Air conditioner monitoring method, equipment and storage medium Download PDFInfo
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- CN114659231B CN114659231B CN202210344089.8A CN202210344089A CN114659231B CN 114659231 B CN114659231 B CN 114659231B CN 202210344089 A CN202210344089 A CN 202210344089A CN 114659231 B CN114659231 B CN 114659231B
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- 238000000034 method Methods 0.000 title claims abstract description 60
- 238000012544 monitoring process Methods 0.000 title claims abstract description 33
- 238000001514 detection method Methods 0.000 claims abstract description 14
- 238000012423 maintenance Methods 0.000 claims description 40
- 230000000694 effects Effects 0.000 claims description 21
- 238000012806 monitoring device Methods 0.000 claims description 9
- 230000004044 response Effects 0.000 claims description 8
- 230000002265 prevention Effects 0.000 abstract description 16
- 238000004590 computer program Methods 0.000 description 6
- RNFJDJUURJAICM-UHFFFAOYSA-N 2,2,4,4,6,6-hexaphenoxy-1,3,5-triaza-2$l^{5},4$l^{5},6$l^{5}-triphosphacyclohexa-1,3,5-triene Chemical compound N=1P(OC=2C=CC=CC=2)(OC=2C=CC=CC=2)=NP(OC=2C=CC=CC=2)(OC=2C=CC=CC=2)=NP=1(OC=1C=CC=CC=1)OC1=CC=CC=C1 RNFJDJUURJAICM-UHFFFAOYSA-N 0.000 description 5
- 239000003063 flame retardant Substances 0.000 description 5
- 239000000779 smoke Substances 0.000 description 5
- 239000000463 material Substances 0.000 description 3
- 238000002485 combustion reaction Methods 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000006870 function Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 238000006467 substitution reaction Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
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- 238000012545 processing Methods 0.000 description 1
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 1
Classifications
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/32—Responding to malfunctions or emergencies
- F24F11/33—Responding to malfunctions or emergencies to fire, excessive heat or smoke
- F24F11/35—Responding to malfunctions or emergencies to fire, excessive heat or smoke by closing air passages
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/49—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring ensuring correct operation, e.g. by trial operation or configuration checks
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/52—Indication arrangements, e.g. displays
-
- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/62—Control or safety arrangements characterised by the type of control or by internal processing, e.g. using fuzzy logic, adaptive control or estimation of values
- F24F11/63—Electronic processing
- F24F11/64—Electronic processing using pre-stored data
-
- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/89—Arrangement or mounting of control or safety devices
Abstract
The invention provides a monitoring method, equipment and a storage medium of an air conditioner, which comprise the steps of judging the position of a fire hazard through a detection equipment mark carried by the fire hazard signal if the fire hazard signal is detected; determining a fire disaster strategy corresponding to the position of the fire hazard according to a preset position and the fire disaster strategy; and based on the fireproof disaster strategy, performing fireproof disaster control on the air conditioner. By adopting the technical scheme of the invention, the fire hazard position of the air conditioner can be found in time, and then different fire hazard prevention strategies are adopted for the fire hazard position of the air conditioner to control the fire hazard so as to actively defend the fire hazard of the air conditioner, thereby improving the safety of the air conditioner.
Description
Technical Field
The invention relates to the technical field of air conditioners, and particularly provides a monitoring method, equipment and a storage medium of an air conditioner.
Background
The problems of water, fire and electricity are three major potential safety hazards which are needed to be mainly prevented in the development process of the air conditioner. The fire has the greatest effect, and once the outdoor unit of the air conditioner fires, the fire spreads out and easily causes a very bad disaster.
Aiming at the possible fire hidden danger of the outdoor unit of the air conditioner, in the related technology, a method of adopting a flame retardant material and related components to carry out flame retardant design can be adopted to defend the fire hidden danger. However, under the condition of continuous ignition, the flame-retardant material still has a certain degree of combustion beyond the flame-retardant temperature of the flame-retardant material, so that the air conditioner has poor use safety.
Disclosure of Invention
The present invention has been made to overcome the above-mentioned drawbacks, and provides a method, apparatus and storage medium for monitoring an air conditioner, which solve or at least partially solve the technical problem of poor use safety of the air conditioner.
In a first aspect, the present invention provides a method for monitoring an air conditioner, including:
if a fire hazard signal is detected, judging the position of the fire hazard through a detection equipment mark carried by the fire hazard signal;
determining a fire disaster strategy corresponding to the position of the fire hazard according to a preset position and the fire disaster strategy;
and based on the fireproof disaster strategy, performing fireproof disaster control on the air conditioner.
Further, in the above method for monitoring an air conditioner, the position of the fire hazard only includes the inside of the electric control box, or the position of the fire hazard includes both the inside of the electric control box and the inside of the outdoor unit;
the corresponding fire protection strategies comprise:
and controlling the outdoor unit to stop and uploading the overhaul request to the after-sales service system.
Further, in the above method for monitoring an air conditioner, the fire protection policy further includes:
outputting first fire prompting information;
the first fire prompt message is used for reminding a user that a machine has fire hidden danger and is to be overhauled and cannot be used.
Further, in the above method for monitoring an air conditioner, if the location of the fire hazard includes both an inside of the electric control box and an inside of the outdoor unit, the fire prevention policy further includes:
and sending fire alarm information to the police service system.
Further, in the above-mentioned method for monitoring an air conditioner, the location of the fire hazard only includes the inside of the outdoor unit;
the corresponding fire protection strategies comprise:
the outdoor unit is controlled to stop, and when the maintenance condition is confirmed to be met, a maintenance request is uploaded to the after-sales service system;
wherein, the maintenance condition includes at least:
and after the response information of the eliminated fire hazard is not detected within the first preset time period, or the outdoor unit is started again, determining that the position of the fire hazard only comprises the inside of the outdoor unit again within the second preset time period, or receiving a maintenance request of a user.
Further, in the above method for monitoring an air conditioner, the fire protection policy further includes:
outputting second fire prompting information;
the second fire prompting information is used for prompting a user that a machine has fire hidden danger, and the user determines whether a fire object exists in the preset range of the outdoor unit.
Further, in the above-mentioned method for monitoring an air conditioner, after uploading the service request to the after-sales service system, the method further includes:
acquiring the estimated overhaul time of after-sales overhaul of the air conditioner by an on-job overhaul worker of the after-sales company to which the air conditioner belongs;
if the predicted overhaul time exceeds the preset time, generating a shared overhaul order;
the sharing check revision list is sent to a client of at least one free maintainer except an after-sales company to which the air conditioner belongs;
generating dispatch information in response to the order receiving information of the client of the order receiving person, and sending maintenance rewards to the client of the order receiving person after confirming and eliminating fire hazards of the air conditioner; the client of the order taker is one of the clients of at least one free maintainer.
Further, in the above method for monitoring an air conditioner, generating the dispatch information includes:
acquiring the liveness of the order taker;
if the activity of the order taker is smaller than the preset activity, sending preset overhaul checking information to the client of the order taker so as to check the order taker; if the examination result indicates that the examination result passes, generating the dispatch information;
and if the activity degree of the order receiving person is greater than or equal to the preset activity degree, generating the order sending information.
In a second aspect, the present invention provides an air conditioner monitoring device comprising a processor and a storage means, the storage means being adapted to store a plurality of program codes, characterised in that the program codes are adapted to be loaded and run by the processor to perform the method of monitoring an air conditioner as claimed in any one of the preceding claims.
In a third aspect, there is provided a computer readable storage medium having stored therein a plurality of program codes adapted to be loaded and executed by a processor to perform the method of monitoring an air conditioner according to any one of the above-mentioned aspects.
The technical scheme provided by the invention has at least one or more of the following beneficial effects:
in the implementation of the technical scheme of the invention, if the fire hazard signal is detected, the fire hazard position is judged through the detection equipment mark carried by the fire hazard signal, and after the fire hazard strategy corresponding to the fire hazard position is determined according to the preset position and the fire hazard strategy, the air conditioner is subjected to fire hazard control based on the fire hazard strategy. By adopting the technical scheme of the invention, the fire hazard position of the air conditioner can be found in time, and then different fire hazard prevention strategies are adopted for the fire hazard position of the air conditioner to control the fire hazard so as to actively defend the fire hazard of the air conditioner, thereby improving the safety of the air conditioner.
Drawings
The present disclosure will become more readily understood with reference to the accompanying drawings. As will be readily appreciated by those skilled in the art: the drawings are for illustrative purposes only and are not intended to limit the scope of the present invention. Moreover, like numerals in the figures are used to designate like parts, wherein:
fig. 1 is a flow chart illustrating main steps of a monitoring method of an air conditioner according to an embodiment of the present invention;
fig. 2 is a main structural block diagram of a monitoring device of an air conditioner according to an embodiment of the present invention.
Description of the embodiments
Some embodiments of the invention are described below with reference to the accompanying drawings. It should be understood by those skilled in the art that these embodiments are merely for explaining the technical principles of the present invention, and are not intended to limit the scope of the present invention.
In the description of the present invention, a "module," "processor" may include hardware, software, or a combination of both. A module may comprise hardware circuitry, various suitable sensors, communication ports, memory, or software components, such as program code, or a combination of software and hardware. The processor may be a central processor, a microprocessor, an image processor, a digital signal processor, or any other suitable processor. The processor has data and/or signal processing functions. The processor may be implemented in software, hardware, or a combination of both. Non-transitory computer readable storage media include any suitable medium that can store program code, such as magnetic disks, hard disks, optical disks, flash memory, read-only memory, random access memory, and the like. The term "a and/or B" means all possible combinations of a and B, such as a alone, B alone or a and B. The term "at least one A or B" or "at least one of A and B" has a meaning similar to "A and/or B" and may include A alone, B alone or A and B. The singular forms "a", "an" and "the" include plural referents.
Referring to fig. 1, fig. 1 is a schematic flow chart of main steps of a monitoring method of an air conditioner according to an embodiment of the present invention. As shown in fig. 1, the method for monitoring an air conditioner according to the embodiment of the present invention mainly includes the following steps 101 to 103.
Step 101, if a fire hazard signal is detected, judging the position of the fire hazard through a detection equipment mark carried by the fire hazard signal;
in one implementation, different user detection devices, such as smoke sensors, may be provided at different locations of the air conditioner to detect fire. After the detection equipment detects the fire hazard signal, the fire hazard signal can be uploaded, and the identification of the detection equipment is carried in the fire hazard signal, so that the position of the fire hazard can be judged through the identification of the detection equipment carried by the fire hazard signal.
For example, the smoke sensor a may be provided in the electronic control box, and the smoke sensor B may be provided in the outdoor unit. After the smoke sensor A detects the fire hazard signals, the fire hazard signals carrying the identification A are uploaded, so that the position of the fire hazard can be judged to comprise the inside of the electric control box. After the smoke sensor B detects the fire hazard signals, the fire hazard signals carrying the identification B are uploaded, so that the positions of the fire hazard including the inside of the outdoor unit can be judged.
Step 102, determining a fire disaster prevention strategy corresponding to the position of the fire hazard according to a preset position and the fire disaster prevention strategy;
in a specific implementation process, fire hazard exists in different positions of the air conditioner, which may be caused by different factors, and the degree of influence on the air conditioner is different, so in order to avoid the influence on the use of the air conditioner by the user due to the same measures adopted for the air conditioner, in this embodiment, different fire hazard prevention strategies can be set for different positions of the air conditioner, and thus, after the position of the fire hazard is determined, the fire hazard prevention strategy corresponding to the position of the fire hazard can be further determined.
In a specific implementation process, the influence degree of the electric control box on the air conditioner is greater than that of the outdoor unit, so that the fire hazard position only comprises the inside of the electric control box, or the fire hazard position comprises the inside of the electric control box and the inside of the outdoor unit; the corresponding fire protection strategies comprise:
and controlling the outdoor unit to stop and uploading the overhaul request to the after-sales service system. That is, as long as the fire hazard position includes inside the electric control box, the air conditioner can not be used any more, and all the maintenance personnel are required to carry out maintenance, and after the maintenance personnel carry out maintenance, the use of the air conditioner is manually restored again.
In a specific implementation process, the fire hazard position only comprises the inside of the electric control box, or the fire hazard position comprises the inside of the electric control box and the inside of the outdoor unit, and correspondingly the fire hazard prevention strategy further comprises: outputting first fire prompting information; the first fire prompt message is used for reminding a user that a machine has fire hidden danger and is to be overhauled and cannot be used. That is, in order to prevent the user from using the device, the first fire prompt information may be output to remind the user that the machine has a fire hidden danger, the device is to be overhauled and cannot be used, and in addition, the air conditioner may be forced to be started.
In a specific implementation process, if the location of the fire hazard includes both an electric control box and an outdoor unit, the fire disaster prevention strategy further includes: and sending fire alarm information to the police service system. That is, in this situation, the air conditioner fire hazard is already dangerous, and at this time, fire alarm information may be transmitted to the police system to prevent or treat the fire by firefighters.
In one specific implementation, the location of the fire hazard includes only the inside of the outdoor unit, which may be caused by other combustion objects around the outdoor unit, without affecting the use of the air conditioner, so the fire protection strategy in this case includes: and controlling the outdoor unit to stop, and uploading an overhaul request to the after-sales service system when the overhaul condition is confirmed to be met.
Wherein, the maintenance condition includes at least: and after the response information of the eliminated fire hazard is not detected within the first preset time period, or the outdoor unit is started again, determining that the position of the fire hazard only comprises the inside of the outdoor unit again within the second preset time period, or receiving a maintenance request of a user.
In a specific implementation process, the location of the fire hazard includes only the inside of the outdoor unit, and the fire disaster prevention strategy further includes:
and outputting second fire prompt information to remind a user that a machine has fire hidden danger, and determining whether a fire object exists in the preset range of the outdoor unit by the user so that the user can cancel the early warning state and restore the operation of the air conditioner after confirming that the fire object exists in the preset range of the outdoor unit.
It should be noted that, the user early warning terminal for prompting the user and the after-sales early warning terminal for sending the upload maintenance request to the vending service system are two independent modules, and the operation of the user early warning terminal cannot affect the after-sales early warning terminal, and vice versa.
And 103, performing fire prevention control on the air conditioner based on the fire prevention strategy.
It should be noted that, the air conditioner of the present embodiment may be a one-to-one air conditioner, i.e. 1 indoor unit+1 outdoor unit, or may be a multiple on-line system, i.e. a plurality of indoor units+1 outdoor units, or a plurality of indoor units+outdoor units.
According to the monitoring method of the air conditioner, if the fire hazard signal is detected, the fire hazard position is judged through the detection equipment identification carried by the fire hazard signal, and after the fire hazard strategy corresponding to the fire hazard position is determined according to the preset position and the fire hazard strategy, the fire hazard control is performed on the air conditioner based on the fire hazard strategy. By adopting the technical scheme of the invention, the fire hazard position of the air conditioner can be found in time, and then different fire hazard prevention strategies are adopted for the fire hazard position of the air conditioner to control the fire hazard so as to actively defend the fire hazard of the air conditioner, thereby improving the safety of the air conditioner.
In a specific implementation process, after uploading an overhaul request to an after-sales service system, an overhaul worker is required to overhaul the air conditioner, but in some special cases, an on-duty overhaul worker of an after-sales company to which the air conditioner belongs may not be able to overhaul the air conditioner quickly, so that a user cannot use the air conditioner for a long time, inconvenience is brought to the user, satisfaction of the user to a manufacturer of the air conditioner is reduced, and sales of the air conditioner may be affected finally. Therefore, in order to solve the technical problems, the invention also provides the following technical scheme:
in one specific implementation, after uploading the service request to the after-market service system, the following steps may be further performed:
(1) Acquiring the estimated overhaul time of after-sales overhaul of the air conditioner by an on-job overhaul worker of the after-sales company to which the air conditioner belongs;
the on-job maintainer of the after-sales company to which the air conditioner belongs can predict and report the time for overhauling the air conditioner according to the workload, the work plan and the like, so that the predicted overhauling time for the on-job maintainer of the after-sales company to which the air conditioner belongs to overhauls the air conditioner after-sales can be obtained.
(2) If the predicted overhaul time exceeds the preset time, generating a shared overhaul order;
if the predicted maintenance time exceeds the preset time, the fact that on-duty maintenance staff of an after-sales company to which the air conditioner belongs cannot maintain the air conditioner in time can influence the use of the air conditioner by a user, and in order to improve the satisfaction of the user, a shared maintenance order can be generated. The shared maintenance order can be taken by a free maintenance person not belonging to an after-sales company to which the air conditioner belongs, and then the air conditioner is overhauled. The preset time may be a time corresponding to 48 hours after receiving the overhaul request time.
(3) The sharing check revision list is sent to a client of at least one free maintainer except an after-sales company to which the air conditioner belongs;
in a specific implementation process, some free professionals, or persons who use spare time to perform part-time functions, can perform authentication in an after-sales service system or a sharing platform in a registration and assessment mode, and can log in a client to wait for receiving a service order when the user needs to receive the service order. Thus, after the shared service order is generated, the shared service revision list may be transmitted to a client of at least one free service person other than the after-sales company to which the air conditioner belongs.
(4) Generating dispatch information in response to the order receiving information of the client of the order receiving person, and sending maintenance rewards to the client of the order receiving person after confirming and eliminating fire hazards of the air conditioner; the client of the order taker is one of the clients of at least one free maintainer.
In a specific implementation process, any one of at least one free maintainer can receive a bill through a corresponding client according to own actual demands, at the moment, the bill receiving information of the client of the bill receiving person can be responded, and bill sending information is generated so as to receive the bill personnel to overhaul the air conditioner, and after confirming and eliminating fire hazards of the air conditioner, overhaul rewards are sent to the client of the bill receiving person, so that the air conditioner can be overhauled quickly, the influence on the use of the air conditioner by a user is reduced, the satisfaction degree of the user is improved, meanwhile, social resources are comprehensively utilized, and the income of the free maintainer is improved.
In a specific implementation process, although each free maintainer performs an examination when registering, some free maintainers may only perform registration, but they do not participate in the air conditioner maintenance for a long time, and their maintenance skills, maintenance knowledge, etc. may not be familiar, if such free maintainers are commissioned to perform maintenance on the air conditioner, the maintenance efficiency may be low, the safety is low, and the user satisfaction may be reduced as well.
In a specific implementation process, when generating the dispatch information, the following steps may be performed:
(11) Acquiring the liveness of the order taker;
(12) If the activity of the order taker is smaller than the preset activity, sending preset overhaul checking information to the client of the order taker so as to check the order taker; if the examination result indicates that the examination result passes, generating the dispatch information;
in a specific implementation process, if the activity of the order taker is smaller than the preset activity, it is indicated that the order taker is not involved in the air conditioner maintenance for a long time, its maintenance skill, maintenance knowledge and the like may not be familiar, at this time, preset maintenance assessment information is sent to the client of the order taker, so that the order taker carries out assessment again, if the assessment result indicates that the order taker can be qualified for the maintenance task of the air conditioner, at this time, the order sending information can be generated. If the check result indicates that the check result does not pass, the order receiving person cannot be qualified for the maintenance task of the air conditioner, and the order sending information can not be generated any more.
(13) And if the activity degree of the order receiving person is greater than or equal to the preset activity degree, generating the order sending information.
It should be noted that, although the foregoing embodiments describe the steps in a specific order, it will be understood by those skilled in the art that, in order to achieve the effects of the present invention, the steps are not necessarily performed in such an order, and may be performed simultaneously (in parallel) or in other orders, and these variations are within the scope of the present invention.
Further, the invention also provides a monitoring device of the air conditioner.
Referring to fig. 2, fig. 2 is a main block diagram of a monitoring device of an air conditioner according to an embodiment of the present invention. As shown in fig. 2, the monitoring device of the air conditioner according to the embodiment of the present invention may include a detection module 20, a determination module 21, and a control module 22.
The detection module 20 is configured to determine a location of a fire hazard if the fire hazard signal is detected, by using a detection device identifier carried by the fire hazard signal;
a determining module 21, configured to determine a fire protection policy corresponding to the location of the fire hazard according to a preset location and the fire protection policy;
in a specific implementation process, the fire hazard position only comprises the inside of the electric control box, or the fire hazard position comprises the inside of the electric control box and the inside of the outdoor unit;
the corresponding fire protection strategies comprise:
and controlling the outdoor unit to stop and uploading the overhaul request to the after-sales service system.
In a specific implementation process, the fire hazard position only comprises the inside of the electric control box, or the fire hazard position comprises the inside of the electric control box and the inside of the outdoor unit;
the fire hazard position only comprises the inside of the electric control box, or the fire hazard position comprises the inside of the electric control box and the inside of the outdoor unit;
in a specific implementation process, if the location of the fire hazard includes both an electric control box and an outdoor unit, the fire disaster prevention strategy further includes:
and sending fire alarm information to the police service system.
In a specific implementation process, the fire hazard position only comprises the inside of the outdoor unit;
the corresponding fire protection strategies comprise:
the outdoor unit is controlled to stop, and when the maintenance condition is confirmed to be met, a maintenance request is uploaded to the after-sales service system;
wherein, the maintenance condition includes at least:
and after the response information of the eliminated fire hazard is not detected within the first preset time period, or the outdoor unit is started again, determining that the position of the fire hazard only comprises the inside of the outdoor unit again within the second preset time period, or receiving a maintenance request of a user.
In a specific implementation process, the fire hazard position only comprises the inside of the outdoor unit; the fire protection strategy further comprises:
outputting second fire prompting information;
the second fire prompting information is used for prompting a user that a machine has fire hidden danger, and the user determines whether a fire object exists in the preset range of the outdoor unit.
And the control module 22 is used for controlling the fire disaster of the air conditioner based on the fire disaster prevention strategy.
According to the monitoring device of the air conditioner, if the fire hazard signal is detected, the fire hazard position is judged through the detection equipment identification carried by the fire hazard signal, and after the fire hazard strategy corresponding to the fire hazard position is determined according to the preset position and the fire hazard strategy, the fire hazard control is performed on the air conditioner based on the fire hazard strategy. By adopting the technical scheme of the invention, the fire hazard position of the air conditioner can be found in time, and then different fire hazard prevention strategies are adopted for the fire hazard position of the air conditioner to control the fire hazard so as to actively defend the fire hazard of the air conditioner, thereby improving the safety of the air conditioner.
In one specific implementation, the control module 22 is further configured to:
acquiring the estimated overhaul time of after-sales overhaul of the air conditioner by an on-job overhaul worker of the after-sales company to which the air conditioner belongs;
if the predicted overhaul time exceeds the preset time, generating a shared overhaul order;
the sharing check revision list is sent to a client of at least one free maintainer except an after-sales company to which the air conditioner belongs;
generating dispatch information in response to the order receiving information of the client of the order receiving person, and sending maintenance rewards to the client of the order receiving person after confirming and eliminating fire hazards of the air conditioner; the client of the order taker is one of the clients of at least one free maintainer.
In one specific implementation, the control module 22 is further configured to:
acquiring the liveness of the order taker;
if the activity of the order taker is smaller than the preset activity, sending preset overhaul checking information to the client of the order taker so as to check the order taker; if the examination result indicates that the examination result passes, generating the dispatch information;
and if the activity degree of the order receiving person is greater than or equal to the preset activity degree, generating the order sending information.
The technical principles of the two embodiments, the technical problems to be solved, and the technical effects to be produced are similar, and those skilled in the art can clearly understand that, for convenience and brevity of description, the specific working process and related description of the monitoring device of the air conditioner may refer to the description of the embodiment of the monitoring method of the air conditioner, which is not repeated herein.
It will be appreciated by those skilled in the art that the present invention may implement all or part of the above-described methods according to the above-described embodiments, or may be implemented by means of a computer program for instructing relevant hardware, where the computer program may be stored in a computer readable storage medium, and where the computer program may implement the steps of the above-described embodiments of the method when executed by a processor. Wherein the computer program comprises computer program code which may be in source code form, object code form, executable file or some intermediate form etc. The computer readable storage medium may include: any entity or device, medium, usb disk, removable hard disk, magnetic disk, optical disk, computer memory, read-only memory, random access memory, electrical carrier wave signals, telecommunications signals, software distribution media, and the like capable of carrying the computer program code. It should be noted that the computer-readable storage medium may contain contents excluding electric carrier signals and telecommunication signals.
Further, the invention also provides monitoring equipment of the air conditioner. In an embodiment of the monitoring apparatus for an air conditioner according to the present invention, the monitoring apparatus for an air conditioner includes a processor and a storage device, the storage device may be configured to store a program for executing the monitoring method for an air conditioner of the above-described method embodiment, and the processor may be configured to execute the program in the storage device, the program including, but not limited to, the program for executing the monitoring method for an air conditioner of the above-described method embodiment. For convenience of explanation, only those portions of the embodiments of the present invention that are relevant to the embodiments of the present invention are shown, and specific technical details are not disclosed, please refer to the method portions of the embodiments of the present invention. The monitoring device of the air conditioner may be a control device formed by various electronic devices.
Further, the invention also provides a computer readable storage medium. In one embodiment of the computer-readable storage medium according to the present invention, the computer-readable storage medium may be configured to store a program for executing the monitoring method of the air conditioner of the above-described method embodiment, which may be loaded and executed by a processor to implement the monitoring method of the air conditioner described above. For convenience of explanation, only those portions of the embodiments of the present invention that are relevant to the embodiments of the present invention are shown, and specific technical details are not disclosed, please refer to the method portions of the embodiments of the present invention. The computer readable storage medium may be a storage device including various electronic devices, and optionally, the computer readable storage medium in the embodiments of the present invention is a non-transitory computer readable storage medium.
Further, it should be understood that, since the respective modules are merely set to illustrate the functional units of the apparatus of the present invention, the physical devices corresponding to the modules may be the processor itself, or a part of software in the processor, a part of hardware, or a part of a combination of software and hardware. Accordingly, the number of individual modules in the figures is merely illustrative.
Those skilled in the art will appreciate that the various modules in the apparatus may be adaptively split or combined. Such splitting or combining of specific modules does not cause the technical solution to deviate from the principle of the present invention, and therefore, the technical solution after splitting or combining falls within the protection scope of the present invention.
Thus far, the technical solution of the present invention has been described in connection with the preferred embodiments shown in the drawings, but it is easily understood by those skilled in the art that the scope of protection of the present invention is not limited to these specific embodiments. Equivalent modifications and substitutions for related technical features may be made by those skilled in the art without departing from the principles of the present invention, and such modifications and substitutions will fall within the scope of the present invention.
Claims (8)
1. A method for monitoring an air conditioner, comprising:
if a fire hazard signal is detected, judging the position of the fire hazard through a detection equipment mark carried by the fire hazard signal;
determining a fire disaster strategy corresponding to the position of the fire hazard according to a preset position and the fire disaster strategy; the fire hazard position only comprises the inside of the electric control box, or comprises the inside of the electric control box and the inside of the outdoor unit;
based on the fireproof disaster strategy, performing fireproof disaster control on the air conditioner;
wherein, if the fire protection strategy includes: the outdoor unit is controlled to stop, and a maintenance request is uploaded to the after-sales service system; the method further comprises the steps of:
acquiring the estimated overhaul time of after-sales overhaul of the air conditioner by an on-job overhaul worker of the after-sales company to which the air conditioner belongs;
if the predicted overhaul time exceeds the preset time, generating a shared overhaul order;
the sharing check revision list is sent to a client of at least one free maintainer except an after-sales company to which the air conditioner belongs; the free maintainer is a user authenticated in an after-sales service system or a sharing platform in a registration and assessment mode;
generating dispatch information in response to the order receiving information of the client of the order receiving person, and sending maintenance rewards to the client of the order receiving person after confirming and eliminating fire hazards of the air conditioner; the client of the order taker is one of the clients of at least one free maintainer.
2. The method for monitoring an air conditioner according to claim 1, wherein the fire protection policy further comprises:
outputting first fire prompting information;
the first fire prompt message is used for reminding a user that a machine has fire hidden danger and is to be overhauled and cannot be used.
3. The method of claim 1, wherein if the location of the fire hazard includes both an electric control box and an outdoor unit, the fire protection strategy further includes:
and sending fire alarm information to the police service system.
4. The method of claim 3, wherein the location of fire hazard includes only an inside of the outdoor unit;
the corresponding fire protection strategies comprise:
the outdoor unit is controlled to stop, and when the maintenance condition is confirmed to be met, a maintenance request is uploaded to the after-sales service system;
wherein, the maintenance condition includes at least:
and after the response information of the eliminated fire hazard is not detected within the first preset time period, or the outdoor unit is started again, determining that the position of the fire hazard only comprises the inside of the outdoor unit again within the second preset time period, or receiving a maintenance request of a user.
5. The method for monitoring an air conditioner according to claim 3, wherein the fire protection strategy further comprises:
outputting second fire prompting information;
the second fire prompting information is used for prompting a user that a machine has fire hidden danger, and the user determines whether a fire object exists in the preset range of the outdoor unit.
6. The method for monitoring an air conditioner according to claim 1, wherein generating the dispatch information includes:
acquiring the liveness of the order taker;
if the activity of the order taker is smaller than the preset activity, sending preset overhaul checking information to the client of the order taker so as to check the order taker; if the examination result indicates that the examination result passes, generating the dispatch information;
and if the activity degree of the order receiving person is greater than or equal to the preset activity degree, generating the order sending information.
7. An air conditioner monitoring device comprising a processor and a storage means, the storage means being adapted to store a plurality of program codes, characterized in that the program codes are adapted to be loaded and run by the processor to perform the air conditioner monitoring method of any one of claims 1 to 6.
8. A computer readable storage medium, in which a plurality of program codes are stored, characterized in that the program codes are adapted to be loaded and run by a processor to perform the monitoring method of an air conditioner according to any one of claims 1 to 6.
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| CN114659231A (en) | 2022-06-24 |
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