CN114659231A - Monitoring method and device of air conditioner and storage medium - Google Patents
Monitoring method and device of air conditioner and storage medium Download PDFInfo
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- CN114659231A CN114659231A CN202210344089.8A CN202210344089A CN114659231A CN 114659231 A CN114659231 A CN 114659231A CN 202210344089 A CN202210344089 A CN 202210344089A CN 114659231 A CN114659231 A CN 114659231A
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- 238000000034 method Methods 0.000 title claims abstract description 63
- 238000012544 monitoring process Methods 0.000 title claims abstract description 40
- 230000002265 prevention Effects 0.000 claims abstract description 59
- 238000001514 detection method Methods 0.000 claims abstract description 14
- 238000012423 maintenance Methods 0.000 claims description 66
- 230000000694 effects Effects 0.000 claims description 24
- 238000012806 monitoring device Methods 0.000 claims description 8
- 238000007689 inspection Methods 0.000 claims description 4
- 230000004044 response Effects 0.000 claims description 4
- 238000004590 computer program Methods 0.000 description 5
- 239000000779 smoke Substances 0.000 description 5
- RNFJDJUURJAICM-UHFFFAOYSA-N 2,2,4,4,6,6-hexaphenoxy-1,3,5-triaza-2$l^{5},4$l^{5},6$l^{5}-triphosphacyclohexa-1,3,5-triene Chemical compound N=1P(OC=2C=CC=CC=2)(OC=2C=CC=CC=2)=NP(OC=2C=CC=CC=2)(OC=2C=CC=CC=2)=NP=1(OC=1C=CC=CC=1)OC1=CC=CC=C1 RNFJDJUURJAICM-UHFFFAOYSA-N 0.000 description 4
- 239000003063 flame retardant Substances 0.000 description 4
- 238000010586 diagram Methods 0.000 description 2
- 239000000463 material Substances 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 238000012545 processing Methods 0.000 description 2
- 238000006467 substitution reaction Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000002485 combustion reaction Methods 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 1
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/32—Responding to malfunctions or emergencies
- F24F11/33—Responding to malfunctions or emergencies to fire, excessive heat or smoke
- F24F11/35—Responding to malfunctions or emergencies to fire, excessive heat or smoke by closing air passages
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/49—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring ensuring correct operation, e.g. by trial operation or configuration checks
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/52—Indication arrangements, e.g. displays
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/62—Control or safety arrangements characterised by the type of control or by internal processing, e.g. using fuzzy logic, adaptive control or estimation of values
- F24F11/63—Electronic processing
- F24F11/64—Electronic processing using pre-stored data
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/89—Arrangement or mounting of control or safety devices
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- Combustion & Propulsion (AREA)
- Mechanical Engineering (AREA)
- General Engineering & Computer Science (AREA)
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- Physics & Mathematics (AREA)
- Fuzzy Systems (AREA)
- Mathematical Physics (AREA)
- Air Conditioning Control Device (AREA)
Abstract
The invention provides a monitoring method, equipment and a storage medium of an air conditioner, wherein if a fire hazard signal is detected, the position of the fire hazard is judged through a detection equipment identifier carried by the fire hazard signal; determining a fire prevention strategy corresponding to the position of the hidden fire danger according to a preset position and the fire prevention strategy; and performing fire prevention control on the air conditioner based on the fire prevention strategy. By adopting the technical scheme of the invention, the position of the hidden fire hazard of the air conditioner can be found in time, and then different fire prevention strategies are adopted for fire prevention control aiming at the position of the hidden fire hazard of the air conditioner, so that the fire of the air conditioner can be actively prevented, and the safety of the air conditioner is improved.
Description
Technical Field
The invention relates to the technical field of air conditioners, and particularly provides a monitoring method and equipment of an air conditioner and a storage medium.
Background
Three major problems of water, fire and electricity are three major potential safety hazards which need to be mainly prevented in the air conditioner development process. The problem of fire has the biggest influence, once the air conditioner outdoor unit fires, and the fire spreads, causes very bad disaster easily.
Aiming at the possible fire hidden danger of the outdoor unit of the air conditioner, in the related technology, a method that the parts are designed to be flame-retardant by using flame-retardant materials and related parts can be adopted to defend the fire hidden danger. However, under the condition of continuous ignition, the flame-retardant temperature of the flame-retardant material is exceeded, and the combustion still occurs to a certain extent, so that the use safety of the air conditioner is poor.
Disclosure of Invention
In order to overcome the above drawbacks, the present invention is proposed to provide a monitoring method, an apparatus and a storage medium for an air conditioner that solve, or at least partially solve, the technical problem of poor safety in use of the air conditioner.
In a first aspect, the present invention provides a monitoring method of an air conditioner, including:
if the fire hazard signal is detected, judging the position of the fire hazard through a detection equipment identifier carried by the fire hazard signal;
determining a fire prevention strategy corresponding to the position of the hidden fire danger according to a preset position and the fire prevention strategy;
and performing fire prevention control on the air conditioner based on the fire prevention strategy.
Further, in the monitoring method of the air conditioner, the position of the fire hazard only includes the inside of the electric control box, or the position of the fire hazard includes both the inside of the electric control box and the inside of the outdoor unit;
the corresponding fire prevention strategy comprises:
and controlling the outdoor unit to stop, and uploading a maintenance request to the after-sale service system.
Further, in the monitoring method of an air conditioner, the fire prevention policy further includes:
outputting first fire prompt information;
the first fire prompting information is used for reminding a user that the machine has fire hidden trouble and cannot be used for maintenance.
Further, in the monitoring method of the air conditioner, if the location of the hidden fire hazard includes both inside the electronic control box and inside the outdoor unit, the fire prevention strategy further includes:
and sending fire alarm information to a police service system.
Further, in the monitoring method of the air conditioner, the position of the fire hazard only comprises the inside of the outdoor unit;
the corresponding fire prevention strategy comprises:
controlling the outdoor unit to stop, and uploading a maintenance request to an after-sale service system when the maintenance condition is met;
wherein the service condition at least comprises:
and detecting no response information for eliminating the fire hazard within a first preset time, or after the outdoor unit is restarted, determining that the position of the fire hazard only comprises the interior of the outdoor unit within a second preset time, or receiving a maintenance request of a user.
Further, in the monitoring method of an air conditioner, the fire prevention policy further includes:
outputting second fire disaster prompt information;
the second fire prompting information is used for prompting a user that the machine has a fire hazard, and the user determines whether a fire object exists in the preset range of the outdoor unit.
Further, in the monitoring method of an air conditioner, after uploading the repair request to the after-sales service system, the method further includes:
acquiring estimated maintenance time for after-sale maintenance of the air conditioner by on-duty maintenance personnel of an after-sale company to which the air conditioner belongs;
if the estimated overhaul time exceeds the preset time, generating a shared overhaul order;
sending the shared inspection and revision order to a client of at least one free maintenance person outside an after-sales company to which the air conditioner belongs;
responding order receiving information of the client of the order receiving personnel, generating order dispatching information, and sending maintenance rewards to the client of the order receiving personnel after confirming that the fire hazard of the air conditioner is eliminated; the client of the order taker is one of the clients of at least one free service man.
Further, in the monitoring method of the air conditioner, the generating of the order information includes:
acquiring the activity of the order taker;
if the activity of the order taker is less than the preset activity, sending preset overhaul assessment information to the client of the order taker so that the order taker can assess the order; if the assessment result shows that the assessment result passes, generating the order dispatching information;
and if the activity of the order receiving personnel is greater than or equal to the preset activity, generating the order dispatching information.
In a second aspect, the present invention provides a monitoring device of an air conditioner, comprising a processor and a storage means adapted to store a plurality of program codes, characterized in that said program codes are adapted to be loaded and run by said processor to perform the monitoring method of an air conditioner according to any one of the preceding claims.
In a third aspect, a computer readable storage medium is provided, wherein a plurality of program codes are stored, and the program codes are suitable for being loaded and executed by a processor to execute the monitoring method of the air conditioner in any one of the above technical solutions.
One or more technical schemes of the invention at least have one or more of the following beneficial effects:
in the technical scheme of the implementation of the invention, if a fire hazard signal is detected, the position of the fire hazard is judged through a detection equipment identifier carried by the fire hazard signal, a fire prevention strategy corresponding to the position of the fire hazard is determined according to a preset position and the fire prevention strategy, and then the fire prevention control is carried out on the air conditioner based on the fire prevention strategy. By adopting the technical scheme of the invention, the position of the hidden fire hazard of the air conditioner can be found in time, and then different fire prevention strategies are adopted for fire prevention control aiming at the position of the hidden fire hazard of the air conditioner, so that the fire of the air conditioner can be actively prevented, and the safety of the air conditioner is improved.
Drawings
The disclosure of the present invention will become more readily understood with reference to the accompanying drawings. As is readily understood by those skilled in the art: these drawings are for illustrative purposes only and are not intended to constitute a limitation on the scope of the present invention. Moreover, in the drawings, like numerals are used to indicate like parts, and in which:
fig. 1 is a schematic flow chart of main steps of a monitoring method of an air conditioner according to an embodiment of the present invention;
fig. 2 is a main structural block diagram of a monitoring apparatus of an air conditioner according to an embodiment of the present invention.
Detailed Description
Some embodiments of the invention are described below with reference to the accompanying drawings. It should be understood by those skilled in the art that these embodiments are only for explaining the technical principle of the present invention, and are not intended to limit the scope of the present invention.
In the description of the present invention, a "module" or "processor" may include hardware, software, or a combination of both. A module may comprise hardware circuitry, various suitable sensors, communication ports, memory, may comprise software components such as program code, or may be a combination of software and hardware. The processor may be a central processing unit, microprocessor, image processor, digital signal processor, or any other suitable processor. The processor has data and/or signal processing functionality. The processor may be implemented in software, hardware, or a combination thereof. Non-transitory computer readable storage media include any suitable medium that can store program code, such as magnetic disks, hard disks, optical disks, flash memory, read-only memory, random-access memory, and the like. The term "a and/or B" denotes all possible combinations of a and B, such as a alone, B alone or a and B. The term "at least one A or B" or "at least one of A and B" means similar to "A and/or B" and may include only A, only B, or both A and B. The singular forms "a", "an" and "the" may include plural forms as well.
Referring to fig. 1, fig. 1 is a flow chart illustrating main steps of a monitoring method of an air conditioner according to an embodiment of the present invention. As shown in fig. 1, the monitoring method of the air conditioner in the embodiment of the present invention mainly includes the following steps 101 to 103.
in a specific implementation process, different user detection devices for detecting fire, such as smoke sensors, can be arranged at different positions of the air conditioner. After the detection equipment detects the fire hazard signals, the fire hazard signals can be uploaded, and the fire hazard signals carry the identification of the detection equipment, so that the positions of the fire hazards can be judged through the identification of the detection equipment carried by the fire hazard signals.
For example, a smoke sensor a may be provided in the electric control box, and a smoke sensor B may be provided in the outdoor unit. After the smoke sensor A detects the fire hazard signals, the fire hazard signals carrying the identification A can be uploaded, so that the position of the fire hazard can be judged to be included in the electric control box. After the smoke sensor B detects the fire hazard signal, the fire hazard signal carrying the identification B is uploaded, so that the position of the fire hazard can be judged to comprise the inside of the outdoor unit.
in a specific implementation process, fire hazards exist at different positions of the air conditioner, and may be caused by different factors, and the influence degrees on the air conditioner are different, so that in order to avoid that the same measure is adopted for the air conditioner to influence the use of the air conditioner by a user, in this embodiment, different fire prevention strategies can be set for different positions of the air conditioner, and thus, after the position of the fire hazard is determined, the fire prevention strategy corresponding to the position of the fire hazard can be further determined.
In a specific implementation process, the influence degree of the electric control box on the air conditioner is greater than the influence degree of the outdoor unit on the air conditioner, so that the position of the fire hazard only comprises the inside of the electric control box, or the position of the fire hazard simultaneously comprises the inside of the electric control box and the inside of the outdoor unit; the corresponding fire prevention strategy comprises:
and controlling the outdoor unit to stop, and uploading a maintenance request to the after-sale service system. That is to say, as long as the position of the fire hazard comprises the interior of the electric control box, the air conditioner can not be used any more, and all the air conditioner needs to be overhauled by maintainers, and the use of the air conditioner is manually recovered after the maintainers are overhauled.
In a specific implementation process, the fire hazard location only includes inside the electronic control box, or the fire hazard location includes inside the electronic control box and inside the outdoor unit at the same time, and correspondingly the fire prevention strategy further includes: outputting first fire prompt information; the first fire prompting information is used for reminding a user that the machine has fire hidden trouble and cannot be used for maintenance. That is to say, in order to prevent the user from using the air conditioner under the condition, the first fire prompting information can be output to remind the user that the machine has fire hazard and cannot be used for maintenance, and in addition, the air conditioner can be forced to be started.
In a specific implementation process, if the location of the fire hazard includes both the inside of the electronic control box and the inside of the outdoor unit, the fire prevention strategy further includes: and sending fire alarm information to a police service system. That is, in such a situation, the air conditioner fire hazard is already dangerous, and at this time, fire alarm information may be sent to a police service system so as to prevent or treat the fire by fire fighters.
In one specific implementation, the fire hazard location includes only the inside of the outdoor unit, which may be caused by other burning objects around the outdoor unit, and does not affect the use of the air conditioner, and therefore, the fire prevention strategy in this case includes: and controlling the outdoor unit to stop, and uploading a maintenance request to the after-sale service system when the maintenance condition is determined to be met.
Wherein the service condition at least comprises: and detecting no response information for eliminating the fire hazard within a first preset time, or after the outdoor unit is restarted, determining that the position of the fire hazard only comprises the interior of the outdoor unit within a second preset time, or receiving a maintenance request of a user.
In a specific implementation process, the location of the fire hazard includes only the inside of an outdoor unit, and the fire prevention strategy further includes:
and outputting second fire prompt information to remind a user that the machine has fire hidden danger, and determining whether a fire object exists in the preset range of the outdoor unit by the user, so that the user can cancel the early warning state and restore the operation of the air conditioner after confirming that the fire object exists in the preset range of the outdoor unit.
It should be noted that the user early warning terminal for prompting the user and the after-sale early warning terminal for sending the upload maintenance request to the vending service system are two independent modules, and the operation of the user early warning terminal cannot affect the after-sale early warning terminal, and vice versa.
And 103, performing fire prevention control on the air conditioner based on the fire prevention strategy.
It should be noted that the air conditioner of this embodiment may be a one-by-one air conditioner, i.e., 1 indoor unit +1 outdoor unit, or may be a multi-split air conditioner system, i.e., multiple indoor units of air conditioners +1 outdoor unit of air conditioners, or multiple indoor units of air conditioners + multiple outdoor units of air conditioners.
According to the monitoring method of the air conditioner, if a fire hazard signal is detected, the position of the fire hazard is judged through a detection device identifier carried by the fire hazard signal, a fire prevention strategy corresponding to the position of the fire hazard is determined according to a preset position and the fire prevention strategy, and then fire prevention control is performed on the air conditioner based on the fire prevention strategy. By adopting the technical scheme of the invention, the position of the hidden fire hazard of the air conditioner can be found in time, and then different fire prevention strategies are adopted for fire prevention control aiming at the position of the hidden fire hazard of the air conditioner, so that the fire of the air conditioner can be actively prevented, and the safety of the air conditioner is improved.
In a specific implementation process, after a maintenance request is uploaded to an after-sales service system, a maintenance worker is required to maintain an air conditioner, but under some special conditions, an in-service maintenance worker of an after-sales company to which the air conditioner belongs may not be capable of quickly maintaining the air conditioner, so that a user cannot use the air conditioner for a long time, inconvenience is brought to the user, the satisfaction degree of the user to a manufacturer of the air conditioner is reduced, and the sales volume of the air conditioner may be influenced finally. Therefore, in order to solve the above technical problems, the present invention further provides the following technical solutions:
in a specific implementation process, after the repair request is uploaded to the after-sales service system, the following steps may also be performed:
(1) acquiring estimated maintenance time for after-sale maintenance of the air conditioner by on-duty maintenance personnel of an after-sale company to which the air conditioner belongs;
the on-duty maintenance personnel of the after-sales company to which the air conditioner belongs can predict the time for maintaining the air conditioner according to the workload, the work plan and the like of the on-duty maintenance personnel and report the time, so that the predicted maintenance time for the on-duty maintenance personnel of the after-sales company to which the air conditioner belongs to perform after-sales maintenance on the air conditioner can be obtained.
(2) If the estimated overhaul time exceeds the preset time, generating a shared overhaul order;
if the estimated maintenance time exceeds the preset time, it is indicated that the on-duty maintenance personnel of the after-sales company to which the air conditioner belongs cannot timely maintain the air conditioner, the use of the air conditioner by a user is influenced, and in order to improve the satisfaction degree of the user, a shared maintenance order can be generated. The shared overhaul order can be accepted by a free overhaul personnel who does not belong to an after-sales company to which the air conditioner belongs, and then the air conditioner is overhauled. The preset time may be a time corresponding to 48 hours after the time of receiving the maintenance request.
(3) Sending the shared inspection revision order to a client of at least one free maintainer outside an after-sales company to which the air conditioner belongs;
in a specific implementation process, some free-standing employees or persons with leisure time can be authenticated in an after-sale service system or a sharing platform in a registration and assessment mode, and when the users need to receive shared overhaul orders, the users can log in a client to wait for receiving the orders. Accordingly, after the shared repair order is generated, the shared repair order may be transmitted to a client of at least one free repair person other than the after-market company to which the air conditioner belongs.
(4) Responding order receiving information of the client side of the order receiving personnel, generating order dispatching information, and sending maintenance rewards to the client side of the order receiving personnel after confirming that the fire hazard of the air conditioner is eliminated; the client of the order taker is one of the clients of at least one free service man.
In a concrete realization process, any one of at least one free maintainer can receive orders through a corresponding client according to the actual demand of the free maintainer, at the moment, order receiving information of the client of the order receiving person can be responded, order dispatching information is generated, so that the order receiving person can conveniently examine and repair the air conditioner, and after the fire hazard of the air conditioner is confirmed and eliminated, examination and repair rewards are sent to the client of the order receiving person, therefore, the air conditioner can be rapidly examined and repaired, the influence on the use of the air conditioner by a user is reduced, the satisfaction of the user is improved, meanwhile, social resources are comprehensively utilized, and the income of the free maintainer is improved.
In a specific implementation process, although each free maintenance person is checked during registration, some free maintenance persons may only be registered, but the free maintenance persons do not participate in air conditioner maintenance for a long time, and the maintenance skills, maintenance knowledge and the like of the free maintenance persons may not be familiar, if the free maintenance persons are assigned to maintain the air conditioner, the maintenance efficiency may be low, the safety is low, and the satisfaction degree of users may be reduced, so that the following technical scheme is provided for solving the technical problems.
In a specific implementation process, when generating the order information, the following steps may be performed:
(11) acquiring the activity of the order taker;
(12) if the activity of the order taker is less than the preset activity, sending preset overhaul assessment information to the client of the order taker so that the order taker can assess the order; if the assessment result shows that the assessment result passes, generating the order dispatching information;
in a specific implementation process, if the activity of the order taker is less than the preset activity, it is indicated that the order taker has not participated in the air conditioner maintenance for a long time, and the maintenance skill, maintenance knowledge and the like of the order taker may not be familiar, at this time, preset maintenance assessment information is sent to the client of the order taker so that the order taker can perform assessment again, if the assessment result indicates that the order taker can be qualified for the maintenance task of the air conditioner, at this time, the order dispatching information can be generated. If the assessment result shows that the order receiving personnel can not be qualified for the maintenance task of the air conditioner, the order sending information can not be generated at the moment.
(13) And if the activity of the order receiving personnel is greater than or equal to the preset activity, generating the order dispatching information.
It should be noted that, although the foregoing embodiments describe each step in a specific sequence, those skilled in the art will understand that, in order to achieve the effect of the present invention, different steps do not necessarily need to be executed in such a sequence, and they may be executed simultaneously (in parallel) or in other sequences, and these changes are all within the protection scope of the present invention.
Furthermore, the invention also provides a monitoring device of the air conditioner.
Referring to fig. 2, fig. 2 is a main structural block diagram of a monitoring apparatus of an air conditioner according to an embodiment of the present invention. As shown in fig. 2, the monitoring apparatus of the air conditioner according to the embodiment of the present invention may include a detection module 20, a determination module 21, and a control module 22.
The detection module 20 is configured to, if a fire hazard signal is detected, determine a location of the fire hazard through a detection device identifier carried by the fire hazard signal;
the determining module 21 is configured to determine a fire prevention strategy corresponding to the position of the hidden fire hazard according to a preset position and the fire prevention strategy;
in a specific implementation process, the position of the fire hazard only comprises the inside of the electric control box, or the position of the fire hazard simultaneously comprises the inside of the electric control box and the inside of the outdoor unit;
the corresponding fire prevention strategy comprises:
and controlling the outdoor unit to stop, and uploading a maintenance request to the after-sale service system.
In a specific implementation process, the fire hazard position only comprises the interior of the electric control box, or the fire hazard position comprises the interior of the electric control box and the interior of the outdoor unit;
the fire hazard position only comprises the interior of the electric control box, or comprises the interior of the electric control box and the interior of the outdoor unit;
in a specific implementation process, if the location of the fire hazard includes both the inside of the electronic control box and the inside of the outdoor unit, the fire prevention strategy further includes:
and sending fire alarm information to a police service system.
In a specific implementation process, the fire hazard position only comprises the interior of the outdoor unit;
the corresponding fire prevention strategy comprises:
controlling the outdoor unit to stop, and uploading a maintenance request to the after-sale service system when the maintenance condition is met;
wherein the service condition at least comprises:
and detecting no response information for eliminating the fire hazard within a first preset time, or after the outdoor unit is restarted, determining that the position of the fire hazard only comprises the interior of the outdoor unit within a second preset time, or receiving a maintenance request of a user.
In a specific implementation process, the fire hazard position only comprises the interior of an outdoor unit; the fire prevention strategy further comprises:
outputting second fire disaster prompt information;
the second fire prompting information is used for prompting a user that the machine has a fire hazard, and the user determines whether a fire object exists in the preset range of the outdoor unit.
And the control module 22 is used for performing fire prevention control on the air conditioner based on the fire prevention strategy.
In the monitoring device for the air conditioner of this embodiment, if a fire hazard signal is detected, a location of the fire hazard is determined by a detection device identifier carried by the fire hazard signal, and after a fire prevention strategy corresponding to the location of the fire hazard is determined according to a preset location and the fire prevention strategy, the air conditioner is controlled to prevent fire based on the fire prevention strategy. By adopting the technical scheme of the invention, the position of the fire hazard of the air conditioner can be found in time, and then different fire prevention strategies are adopted for controlling fire prevention aiming at the position of the fire hazard of the air conditioner, so that the fire of the air conditioner can be actively prevented, and the safety of the air conditioner is improved.
In one specific implementation, the control module 22 is further configured to:
acquiring estimated maintenance time for after-sale maintenance personnel of an after-sale company to which the air conditioner belongs to perform after-sale maintenance on the air conditioner;
if the estimated overhaul time exceeds the preset time, generating a shared overhaul order;
sending the shared inspection and revision order to a client of at least one free maintenance person outside an after-sales company to which the air conditioner belongs;
responding order receiving information of the client of the order receiving personnel, generating order dispatching information, and sending maintenance rewards to the client of the order receiving personnel after confirming that the fire hazard of the air conditioner is eliminated; the client of the order taker is one of the clients of at least one free service man.
In one specific implementation, the control module 22 is further configured to:
acquiring the activity of the order taker;
if the activity of the order taker is less than the preset activity, sending preset overhaul assessment information to the client of the order taker so that the order taker can assess the order; if the assessment result shows that the assessment result passes, generating the order dispatching information;
and if the activity of the order receiving personnel is greater than or equal to the preset activity, generating the order dispatching information.
In the monitoring device for an air conditioner, the technical principles, the solved technical problems, and the generated technical effects of the monitoring device for an air conditioner are similar to each other, and it can be clearly understood by those skilled in the art that, for convenience and conciseness of description, the specific working process and related description of the monitoring device for an air conditioner may refer to the contents described in the embodiment of the monitoring method for an air conditioner, and no further description is provided here.
It will be understood by those skilled in the art that all or part of the flow of the method according to the above-described embodiment may be implemented by a computer program, which may be stored in a computer-readable storage medium and used to implement the steps of the above-described embodiments of the method when the computer program is executed by a processor. Wherein the computer program comprises computer program code, which may be in the form of source code, object code, an executable file or some intermediate form, etc. The computer-readable storage medium may include: any entity or device capable of carrying said computer program code, media, usb disk, removable hard disk, magnetic diskette, optical disk, computer memory, read-only memory, random access memory, electrical carrier wave signals, telecommunication signals, software distribution media, etc. It should be noted that the computer readable storage medium may contain content that is subject to appropriate increase or decrease as required by legislation and patent practice in jurisdictions, for example, in some jurisdictions, computer readable storage media that does not include electrical carrier signals and telecommunications signals in accordance with legislation and patent practice.
Further, the invention also provides monitoring equipment of the air conditioner. In an embodiment of the monitoring apparatus of the air conditioner according to the present invention, the monitoring apparatus of the air conditioner includes a processor and a storage device, the storage device may be configured to store a program for executing the monitoring method of the air conditioner of the above-mentioned method embodiment, and the processor may be configured to execute the program in the storage device, the program including but not limited to the program for executing the monitoring method of the air conditioner of the above-mentioned method embodiment. For convenience of explanation, only the parts related to the embodiments of the present invention are shown, and details of the specific techniques are not disclosed. The monitoring device of the air conditioner may be a control device formed including various electronic devices.
Further, the invention also provides a computer readable storage medium. In one computer-readable storage medium embodiment according to the present invention, a computer-readable storage medium may be configured to store a program for executing the monitoring method of the air conditioner of the above-described method embodiment, which may be loaded and executed by a processor to implement the monitoring method of the air conditioner described above. For convenience of explanation, only the parts related to the embodiments of the present invention are shown, and details of the specific techniques are not disclosed. The computer readable storage medium may be a storage device formed by including various electronic devices, and optionally, the computer readable storage medium is a non-transitory computer readable storage medium in the embodiment of the present invention.
Further, it should be understood that, since the configuration of each module is only for explaining the functional units of the apparatus of the present invention, the corresponding physical devices of the modules may be the processor itself, or a part of software, a part of hardware, or a part of a combination of software and hardware in the processor. Thus, the number of individual blocks in the figures is merely illustrative.
Those skilled in the art will appreciate that the various modules in the apparatus may be adaptively split or combined. Such splitting or combining of specific modules does not cause the technical solutions to deviate from the principle of the present invention, and therefore, the technical solutions after splitting or combining will fall within the protection scope of the present invention.
So far, the technical solutions of the present invention have been described in connection with the preferred embodiments shown in the drawings, but it is easily understood by those skilled in the art that the scope of the present invention is obviously not limited to these specific embodiments. Equivalent changes or substitutions of related technical features can be made by those skilled in the art without departing from the principle of the invention, and the technical scheme after the changes or substitutions can fall into the protection scope of the invention.
Claims (10)
1. A method of monitoring an air conditioner, comprising:
if the fire hazard signal is detected, judging the position of the fire hazard through a detection equipment identifier carried by the fire hazard signal;
determining a fire prevention strategy corresponding to the position of the hidden fire danger according to a preset position and the fire prevention strategy;
and performing fire prevention control on the air conditioner based on the fire prevention strategy.
2. The monitoring method of the air conditioner as claimed in claim 1, wherein the fire hazard location includes only an inside of the electric control box, or the fire hazard location includes both the inside of the electric control box and an inside of the outdoor unit;
the corresponding fire prevention strategy comprises:
and controlling the outdoor unit to stop, and uploading a maintenance request to the after-sale service system.
3. The method for monitoring an air conditioner according to claim 2, wherein the fire prevention policy further comprises:
outputting first fire prompt information;
the first fire prompting information is used for reminding a user that the machine has fire hidden trouble and cannot be used for maintenance.
4. The method for monitoring an air conditioner according to claim 2, wherein if the location of the potential fire hazard includes both an interior of the electrical control box and an interior of an outdoor unit, the fire protection strategy further comprises:
and sending fire alarm information to a police service system.
5. The monitoring method of an air conditioner according to claim 4, wherein the location of the fire hazard includes only an inside of an outdoor unit;
the corresponding fire prevention strategy comprises:
controlling the outdoor unit to stop, and uploading a maintenance request to an after-sale service system when the maintenance condition is met;
wherein the service condition at least comprises:
and detecting no response information for eliminating the fire hazard within a first preset time, or after the outdoor unit is restarted, determining that the position of the fire hazard only comprises the interior of the outdoor unit within a second preset time, or receiving a maintenance request of a user.
6. The method for monitoring an air conditioner according to claim 4, wherein the fire prevention strategy further includes:
outputting second fire disaster prompt information;
the second fire prompting information is used for prompting a user that the machine has a fire hazard, and the user determines whether a fire object exists in the preset range of the outdoor unit.
7. The monitoring method of an air conditioner according to any one of claims 2 to 6, further comprising, after uploading the service request to the after-sales service system:
acquiring estimated maintenance time for after-sale maintenance of the air conditioner by on-duty maintenance personnel of an after-sale company to which the air conditioner belongs;
if the estimated overhaul time exceeds the preset time, generating a shared overhaul order;
sending the shared inspection revision order to a client of at least one free maintainer outside an after-sales company to which the air conditioner belongs;
responding order receiving information of the client of the order receiving personnel, generating order dispatching information, and sending maintenance rewards to the client of the order receiving personnel after confirming that the fire hazard of the air conditioner is eliminated; the client of the order taker is one of the clients of at least one free service man.
8. The monitoring method of an air conditioner according to claim 7, wherein generating the order information includes:
acquiring the activity of the order taker;
if the activity of the order taker is less than the preset activity, sending preset overhaul and assessment information to the client of the order taker so that the order taker can assess the order taker; if the assessment result shows that the assessment result passes, generating the order dispatching information;
and if the activity of the order receiving personnel is greater than or equal to the preset activity, generating the order dispatching information.
9. A monitoring device of an air conditioner comprising a processor and a storage means adapted to store a plurality of program codes, characterized in that said program codes are adapted to be loaded and run by said processor to perform the monitoring method of an air conditioner according to any one of claims 1 to 8.
10. A computer readable storage medium having a plurality of program codes stored therein, wherein the program codes are adapted to be loaded and executed by a processor to perform the monitoring method of an air conditioner according to any one of claims 1 to 8.
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| CN114659231B (en) | 2024-02-20 |
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