CN114476879A

CN114476879A - Control system for elevator

Info

Publication number: CN114476879A
Application number: CN202110217294.3A
Authority: CN
Inventors: 子安秀昇
Original assignee: Mitsubishi Electric Corp
Current assignee: Mitsubishi Electric Corp
Priority date: 2020-10-26
Filing date: 2021-02-26
Publication date: 2022-05-13
Anticipated expiration: 2041-02-26
Also published as: JP7014277B1; CN114476879B; JP2022069896A

Abstract

A control system for an elevator. Provided is an elevator control system capable of suppressing a reduction in utilization efficiency while suppressing a burden on a user. The control system (14) is provided with an output unit (20), an input unit (19), and a distribution unit (17). The output unit (20) presents information of the plurality of cells (2) to the user terminal (6). Each unit (2) has a car (4). The input unit (19) receives the specification of the conflict unit from the user terminal (6) together with the unique information unique to the user. The conflict unit is a unit (2) which is in conflict emotion with the elevator riding of the user in the plurality of units (2). When the input unit (19) receives a call registration together with the user's unique information, the assignment unit (17) preferentially assigns a cell (2) which is not designated as a conflicting cell by the user among the plurality of cells (2) to the user's call.

Description

Control system for elevator

Technical Field

The present invention relates to a control system for an elevator.

Background

Patent document 1 discloses an example of a control system of an elevator. The elevator comprises a plurality of cells. Each unit has a car that ascends and descends in a hoistway. In the control system, a candidate cell to be assigned to a call of a user is selected. The selected candidate cell is displayed on the terminal device operated by the user. The user's call is assigned to a cell selected by the user via the terminal device among the candidate cells.

Documents of the prior art

Patent document

Patent document 1: japanese patent laid-open publication No. 2015-30613

Disclosure of Invention

However, in the control system of patent document 1, the user needs to select only one unit on which the car is to be seated. Therefore, when only one cell to be taken is selected every time the elevator is used, there is a case where there is no specific cell to be taken actively, which may be a burden on the user. In addition, there are cases where the user has a feeling of conflict with the car that is riding on a certain unit. In such a case, when a cell with a contradictory emotion is assigned to a call of a user, the user may give up the car that is riding the cell. In this case, the utilization efficiency of the elevator may be lowered.

The present invention has been made to solve the above problems. The invention provides a control system of an elevator, which can restrain the burden of a user and restrain the reduction of the utilization efficiency.

The elevator control system of the present invention comprises: an output unit that presents information of a plurality of units each having a car traveling in a hoistway to a user terminal operated by a user of an elevator; an input unit that receives, from the user terminal, designation of a conflicting unit, which the user has a conflicting feeling when riding the elevator, among the plurality of units, together with unique information unique to the user; and an assigning unit that preferentially assigns, to a call of the user, a cell that is not designated as a conflicting cell by the user among the plurality of cells when the input unit accepts the call registration together with the unique information of the user.

Effects of the invention

According to the control system of the present invention, it is possible to suppress a reduction in elevator use efficiency while suppressing a burden on a user.

Drawings

Fig. 1 is a configuration diagram of an elevator according to embodiment 1.

Fig. 2 is a flowchart showing an operation example of the control system according to embodiment 1.

Fig. 3 is a flowchart showing an operation example of the control system according to embodiment 1.

Fig. 4 is a flowchart showing an operation example of the control system according to embodiment 1.

Fig. 5 is a hardware configuration diagram of a main part of the control system according to embodiment 1.

Description of the reference symbols

1: an elevator; 2: a unit; 3: a group management device; 4: a car; 5: a control panel; 6: a user terminal; 7: a 1 st storage unit; 8: a 1 st communication unit; 9: a 1 st display unit; 10: a manager terminal; 11: a 2 nd storage unit; 12: a 2 nd communication unit; 13: a 2 nd display unit; 14: a control system; 15: a 3 rd communication unit; 16: a 3 rd storage unit; 17: a distribution section; 18: a generation unit; 19: an input section; 20: an output section; 21: a wireless communicator; 100 a: a processor; 100 b: a memory; 200: dedicated hardware.

Detailed Description

Modes for carrying out the invention are explained with reference to the drawings. In the drawings, the same or corresponding portions are denoted by the same reference numerals, and overlapping description is simplified or omitted as appropriate.

Embodiment 1.

Fig. 1 is a configuration diagram of an elevator 1 according to embodiment 1.

The elevator 1 is applied to a building having a plurality of floors. A hoistway of the elevator 1, not shown, is provided in the building. A hoistway is a space that spans multiple floors. The elevator 1 includes a plurality of cells 2 and a group control device 3. In this example, the elevator 1 includes 3 or more units 2. Identification information is added to each cell 2. The identification information is information for identifying each unit 2. The identification information is, for example, a number. Each unit 2 includes a car 4 and a control panel 5. The car 4 travels in a hoistway, and transports users and the like between a plurality of floors. The control panel 5 is a device for controlling the operation of the car 4 such as traveling in the unit 2 provided with the control panel 5. The group control device 3 is a device for controlling the operation of the elevator 1. The operation management of the elevator 1 by the group control device 3 includes, for example, assigning a call of a user registered by the user to an arbitrary cell 2. The car 4 of the cell 2 to which the call of the user is assigned travels from the departure floor to the destination floor of the user under the control of the control panel 5 of the cell 2.

In this example, the user of the elevator 1 holds the user terminal 6. The user terminal 6 is an information terminal operated by a user. The user terminal 6 is a portable information terminal such as a smartphone. The user terminal 6 includes a 1 st storage unit 7, a 1 st communication unit 8, and a 1 st display unit 9. The 1 st storage unit 7 is a unit for storing information. The 1 st storage unit 7 stores, for example, a program of an application installed in the user terminal 6, information used in the application, and the like. The application is, for example, an application of a web browser, or an application for a user who performs cooperation with the elevator 1 when using the elevator 1. The information used in the application is, for example, unique information unique to the user. The user-specific information is, for example, a user ID (IDentifier) preset in the elevator 1. The 1 st communication unit 8 is a part that performs communication with an external device of the user terminal 6. The 1 st communication unit 8 performs communication via a network such as the internet. The 1 st communication unit 8 performs communication by a wireless method. The 1 st display unit 9 is a unit for displaying information to a user. The 1 st display unit 9 is, for example, a display. The user terminal 6 includes a portion for receiving an operation of a user, such as a touch panel.

In this example, the manager of the elevator 1 uses the manager terminal 10. The administrator terminal 10 is an information terminal operated by an administrator. The administrator terminal 10 is a portable information terminal such as a smartphone. Alternatively, the administrator terminal 10 may be a general-purpose information terminal such as a personal computer. The administrator terminal 10 includes a 2 nd storage unit 11, a 2 nd communication unit 12, and a 2 nd display unit 13. The 2 nd storage unit 11 is a unit for storing information. The 2 nd storage unit 11 stores, for example, a program of an application installed in the administrator terminal 10, information used in the application, and the like. The application is, for example, an application of a web browser, an application for a manager who performs cooperation with the elevator 1 when managing the elevator 1, or the like. The information used in the application is, for example, specific information specific to the administrator. The unique information of the manager is, for example, an ID of the manager preset in the elevator 1. The 2 nd communication unit 12 is a part that performs communication with an external device of the administrator terminal 10. The 2 nd communication unit 12 performs communication via a network such as the internet. The 2 nd communication unit 12 performs communication by a wired method or a wireless method. The 2 nd display unit 13 is a portion for displaying information to a user. The 2 nd display unit 13 is, for example, a display. The administrator terminal 10 includes a touch panel, a mouse, a keyboard, and the like for accepting operations by an administrator.

In the elevator 1 a control system 14 is applied. The control system 14 includes the group control device 3 of the elevator 1. The group control device 3 includes a 3 rd communication unit 15, a 3 rd storage unit 16, an assignment unit 17, and a generation unit 18. The 3 rd communication unit 15 is a part that performs communication with external devices of the group control device 3. The 3 rd communication unit 15 performs communication via a network such as the internet. The 3 rd communication unit 15 includes an input unit 19 and an output unit 20. The input unit 19 is a part that receives information input from an external device of the group control device 3. The output unit 20 is a part that outputs information to an external device of the group control device 3. Examples of the external devices of the group control device 3 include the user terminal 6 and the administrator terminal 10. The 3 rd storage unit 16 is a part that stores information. The 3 rd storage unit 16 stores information used for managing the operation of the elevator 1, for example. The assignment section 17 is a section that performs an assignment process of assigning a user's call to an arbitrary cell 2. The generation unit 18 is a part that performs a process of generating public information. The public information is information on the elevator 1 to be displayed on the manager terminal 10.

In this example, the control system 14 includes a wireless communicator 21. For example, when the wireless communicator 21 is installed at a hall of the elevator 1, the 3 rd communication unit 15 of the group control device 3 may perform wireless communication with the user terminal 6 at the hall via the wireless communicator 21. Alternatively, the wireless communicator 21 may be connected to a network such as the internet.

Next, an operation example of the control system 14 will be described with reference to fig. 2 to 4.

Fig. 2 to 4 are flowcharts showing an example of the operation of the control system 14 according to embodiment 1.

Fig. 2 and 3 show an example of the operation of the control system 14 when a user uses the elevator 1.

For example, as a setting for using the elevator 1 in advance, the user accesses the control system 14 through an application of the user terminal 6. Alternatively, when the user uses the elevator 1, the user may access the control system 14 through the application of the user terminal 6. At this time, in step S101 of fig. 2, the 1 st communication unit 8 of the user terminal 6 transmits a request for information of the cell 2 of the elevator 1 to be used by the user to the group control device 3.

Thereafter, in step S201, the input unit 19 of the group control device 3 receives a request from the user terminal 6. The output unit 20 transmits information of the cell 2 included in the elevator 1 to the user terminal 6. The information transmitted here is, for example, a list of identification information of the unit 2 that can be used by the user.

Thereafter, in step S102, the 1 st communication unit 8 of the user terminal 6 receives information from the unit 2 of the group control device 3. The 1 st display unit 9 displays the received information to the user.

The user refers to the displayed information and specifies a conflicting cell from the plurality of cells 2 of the elevator 1. The conflict unit is a unit 2 with conflict emotion for the user to take the ladder. The user may specify a number of conflicting elements. The user may also designate only one conflicting unit. The user may also not specify one conflict unit.

When the user designates the conflict unit, the user inputs the degree of the conflict emotion with respect to the riding of the conflict unit. For example, a numerical value such as a real number or an integer is used to specify the degree of the contradictory emotions. In addition, in the case where the degree of the countering emotion is specified by a numerical value, the maximum value may be set for the degree of the countering emotion. When there is a conflicting unit that rejects riding the elevator, the user sets, for example, the degree of the conflicting feeling of the conflicting unit to the maximum value. Here, the collision unit in which the user rejects the ride is also referred to as a rejection unit.

When the user designates the conflict unit, the user inputs the reason for the conflict emotion in the conflict unit. The reason for the conflicting emotion is input by, for example, selecting from preset options. The conflicting feeling may be caused by a "rattling during traveling", "abnormal sound" or "strange smell", for example, which relates to the riding feeling of the car 4 of the conflicting unit. Alternatively, the reason for the conflicting emotion may be "always crowded", "waiting time is always long", "boarding time is always long", or the like relating to the service of the conflicting unit. Alternatively, the reason for the conflicting emotion may be a reason related to the configuration of the conflicting unit, such as "farther from the lobby". As described above, the cause of the conflicting feeling includes, for example, causes unique to the cell and the like, which are not related to the person, the article, or the like riding on the car. Alternatively, the reason for the conflicting emotions may be input by free input.

Here, the information input by the user is also referred to as collision information. The collision information for example comprises a designation of one or more collision cells. Alternatively, the conflict information may include information that none of the conflict units is specified. The collision information may also contain a designation of 0 or more than one rejection unit. In addition, the conflicting information may also include a degree of a conflicting emotion inputted to the conflicting unit. In addition, the conflicting information may also include a reason for a conflicting emotion input to the conflicting unit.

The user can also perform the operation of call registration by the user terminal 6, for example, when the user has visited the control system 14 when using the elevator 1. The operation of call registration includes, for example, designation of a departure floor and a destination floor of a user. The user may perform only the operation of call registration without performing the input operation of the conflicting information.

Thereafter, in step S103, the 1 st communication unit 8 of the user terminal 6 transmits the information input by the user to the group control device 3 together with the user unique information stored in the 1 st storage unit 7. The information transmitted here includes, for example, one or both of call registration information and collision information.

Thereafter, in step S202, the input unit 19 of the group control device 3 receives information from the user terminal 6. When the received information includes the conflict information, the 3 rd storage unit 16 of the group control device 3 stores the conflict information in association with the unique information. When the 3 rd storage unit 16 already stores the conflict information corresponding to the unique information included in the information from the user terminal 6, the conflict information may be overwritten. The 3 rd storage unit 16 may maintain the storage of the collision information when the received information does not include the collision information and the collision information corresponding to the unique information included in the information from the user terminal 6 is already stored.

Thereafter, in step S203, the assignment section 17 determines whether or not the information received by the input section 19 from the user terminal 6 includes call registration information. If the determination result is "no", the processing in the group control device 3 is ended. On the other hand, if the determination result is yes, the process in the group control device 3 proceeds to step S204.

Thereafter, in step S204, the assignment unit 17 starts the assignment process of the cell 2 to the call included in the information received by the input unit 19 from the user terminal 6. Here, the call to be assigned is a call of a user identified based on unique information included in information from the user terminal 6. The assigning unit 17 refers to the conflict information input by the user. The conflict information is read from the 3 rd storage unit 16 based on the unique information, for example. The assignment unit 17 determines whether or not all of the cells 2 included in the elevator 1 are designated as reject cells based on the referenced conflict information. In the case where there is a unit 2 that is not designated as a reject unit, the process in the group management apparatus 3 proceeds to step S205. In step S205, the assignment section 17 excludes the cell 2 designated as the reject cell from the candidates for the cell 2 assigned to the call of the user. That is, the assignment section 17 takes the cell 2 that is not designated as the reject cell among the plurality of cells 2 as a candidate for the cell 2 assigned to the call of the user. After that, the process in the group control device 3 proceeds to step S206 in fig. 3. On the other hand, when all the cells 2 are designated as rejected cells, the assignment section 17 takes all the cells 2 as candidates for the cell 2 assigned to the user's call. After that, the process in the group control device 3 proceeds to step S206 in fig. 3.

In step S206 of fig. 3, the assignment part 17 evaluates the assignment index for each candidate cell 2 to which a call is assigned to the user. In this example, the allocation index is an index value as follows: the lower the assignment index is, the more preferentially the cell 2 is assigned to the call of the user. The assignment index is evaluated based on evaluation values regarding the service of the elevator 1, such as the length of waiting time, the length of boarding time, and the degree of congestion. The allocation index may be evaluated based on an evaluation value such as the amount of energy consumed in the elevator 1.

Thereafter, in step S207, the assignment part 17 evaluates a conflict index for each candidate cell 2 to be assigned to the call of the user. The conflict index of the unit 2 is an index value indicating a degree of conflict with the user who rides the unit 2. The conflict index is based on the unit 2 with no conflict emotion of the user with respect to the boarding. The reference value of the conflict indicator is, for example, 0. In this example, the conflicting index is an index value whose value is larger as the conflicting emotion is stronger. The conflict index is calculated based on the degree of conflict emotion inputted by the user as conflict information. The contradictory index may also be, for example, a numerical value itself input by the user as the degree of the contradictory emotion.

Thereafter, in step S208, the assignment unit 17 calculates the sum of the assignment index and the collision index evaluated for each candidate cell 2 to which a call of the user is assigned as the adjusted evaluation value. In step S207, the distribution unit 17 may not calculate the collision index for the cell 2 that the user has not designated as the collision cell. In this case, the assignment unit 17 may use the assignment index itself as the adjusted evaluation value for the cell 2.

Thereafter, in step S209, the assignment section 17 selects the cell 2 to which the call is assigned to the user, based on the adjusted evaluation value. In this example, the assignment unit 17 assigns a call of a user to the cell 2 having the lowest adjusted evaluation value. When there are a plurality of cells 2 having the lowest adjusted evaluation value, the assignment section 17 assigns a call of a user to any one of the cells 2 having the lowest evaluation value.

Here, an example of the assignment process by the assignment unit 17 will be described with reference to a more specific example. In this example, the elevator 1 includes three units 2, i.e., a machine a, a machine B, and a machine C.

The user designates, for example, the machine a and the machine C as the collision unit. The user sets the degree of the feeling of conflict with the machine a to 4. The user sets the degree of the feeling of conflict with the car number C to 2. The degree of the feeling of conflict with the machine B is a reference value 0. The maximum value of the degree of the conflicting emotions is set to 5, for example. At this time, all of the three cells 2 are candidate cells 2 to be assigned to the call of the user.

For example, when the assignment index of the machine No. a is 2, the assignment index of the machine No. B is 4, and the assignment index of the machine No. C is 6, the assignment unit 17 calculates the adjusted evaluation value as follows. The assignment unit 17 sets the adjusted evaluation value for the machine No. a to 6, which is the sum of the assignment index and the collision index, which is 2+ 4. Similarly, the assignment unit 17 sets the adjusted evaluation value for the B-plane to 4+ 0. The assignment unit 17 sets the adjusted evaluation value for the car number C to 6+2 or 8.

In this case, the assignment unit 17 assigns a call of the user to the B-machine with the lowest adjusted evaluation value. Thus, if the user does not specify a conflicting unit, the call is assigned the machine a, but the conflicting emotion of the user with respect to the boarding is reflected, and the call is assigned the machine B.

On the other hand, for example, when the assignment index for the machine a is 1, the assignment index for the machine B is 6, and the assignment index for the machine C is 6, the assignment unit 17 calculates the adjusted evaluation value as follows. The assignment unit 17 sets the adjusted evaluation value for machine a to 1+4, which is the sum of the assignment index and the collision index, to 5. Similarly, the assignment unit 17 sets the adjusted evaluation value for the B-plane to 6+ 0. The assignment unit 17 sets the adjusted evaluation value for the machine No. C to 6+2 or 8.

In this case, the assignment section 17 assigns a call of the user to the a-number machine with the lowest evaluation value after the adjustment. In this way, when the difference in the assignment index between the plurality of cells 2 is large, a call may be assigned to a cell 2 designated as a conflicting cell. That is, by assigning calls based on both the assignment index and the conflict index, it is possible to balance the operation efficiency of the elevator 1 and the conflict of the user.

After the assignment process by the assignment part 17, in step S210, the group control device 3 outputs a control signal for causing the assignment part 17 to assign a user' S call to the control panel 5 of the cell 2 to which the call is assigned. The control panel 5 of the unit 2 causes the car 4 to travel to the departure floor of the call in response to the assigned call.

Thereafter, in step S211, the output unit 20 transmits the identification information of the cell 2 to which the user' S call has been assigned by the assignment unit 17 to the user terminal 6 held by the user.

Thereafter, in step S104, the 1 st communication part 8 of the user terminal 6 receives the identification information of the cell 2 to which the call of the user is assigned from the group control device 3. The 1 st display unit 9 displays the received information to the user.

The user refers to the displayed information to grasp the cell 2 to which the call is assigned. The user waits for the arrival of the car 4 of the call-assigned means 2 at the departure floor. The user rides on the car 4 stopped at the departure floor and moves to the destination floor.

Fig. 4 shows an example of the operation of the control system 14 when the manager refers to the information of the elevator 1.

The administrator accesses the control system 14 through the application of the administrator terminal 10. At this time, in step S301, the 2 nd communication unit 12 of the administrator terminal 10 transmits a request for disclosure of conflicting information including identification information of an arbitrary cell 2 to the group control device 3.

Thereafter, in step S401, the input unit 19 of the group control device 3 receives a disclosure request for any unit 2 from the administrator terminal 10. The generation section 18 determines whether the 3 rd storage section 16 stores collision information about the cell 2. If the determination result is yes, the process in the group control device 3 proceeds to step S402. On the other hand, if the determination result is "no", the process in the group control device 3 proceeds to step S404.

In step S402, the generation unit 18 generates the public information from the conflict information about the unit 2 to which the public request is transmitted, which is stored in the 3 rd storage unit 16. The public information includes, for example, statistical information such as an average value or a frequency distribution of the degree of the feeling of conflict with the unit 2. The public information includes information such as a cause of a conflict with the unit 2. Thereafter, in step S403, the output unit 20 transmits the public information generated by the generation unit 18 to the administrator terminal 10.

Thereafter, in step S302, the 2 nd communication unit 12 of the administrator terminal 10 receives the public information from the group control device 3. The 2 nd display unit 13 displays the received information to the administrator.

On the other hand, in step S404, the generation unit 18 generates information indicating that no conflict information is stored for the unit 2 to which the disclosure request has been transmitted. After that, the output unit 20 transmits the information generated by the generation unit 18 to the administrator terminal 10.

Thereafter, in step S303, the 2 nd communication unit 12 of the administrator terminal 10 receives information from the group control device 3. The 2 nd display unit 13 displays, to the administrator, information on a case where the unit 2 having transmitted the disclosure request from the 2 nd communication unit 12 does not store the conflicting information, based on the received information.

The administrator views the information displayed on the administrator terminal 10. The manager grasps, based on the viewed information, whether the unit 2 that has made the disclosure request is designated as the conflicting unit. Further, the manager grasps information such as the degree and cause of the conflicting emotion with respect to the unit 2 designated as the conflicting unit. The manager performs measures for improving the environment, such as maintenance of the elevator 1, as necessary, based on the grasped information.

The publication request may include identification information of a plurality of units 2. In this case, for example, the presence/absence of collision information and the selection of public information are performed for each of the plurality of units 2 including identification information in a public request.

In addition, in the input of the degree of the conflicting feeling, the 1 st display unit 9 of the user terminal 6 may display a word indicating a criterion for selection corresponding to a numerical value of the degree of the conflicting feeling. For example, in the case where the degree of the conflicting emotion is 0, that is, in the case where the conflicting unit is not specified, a sentence such as "there is no problem with riding the ladder" is displayed as an option. In the case where the degree of the conflicting emotion is 1, a sentence such as "want to avoid riding the ladder if the waiting time is not changed" is displayed as an option. When the degree of the conflicting emotion is 2, a phrase such as "want to avoid boarding even if waiting for within 30 seconds" is displayed as an option. If the degree of the conflicting emotion is 3, a phrase such as "want to avoid riding the elevator even if waiting within 1 minute" is displayed as an option. If the degree of the conflicting emotion is 4, a phrase such as "want to avoid riding the elevator even if waiting for 2 minutes or less" is displayed as an option. In the case where the degree of the conflicting emotion is 5 as the maximum value, that is, in the case where it is specified as a rejection unit, a sentence such as "want to avoid boarding regardless of waiting time" is displayed as an option. Further, for example, when the degree of the contradictory emotion is input with a continuous value, these words may be displayed in accordance with the input value.

The assignment unit 17 may calculate the product of the assignment index and the collision index as the adjusted evaluation value. In this case, the reference value of the conflict indicator is, for example, 1. Alternatively, the adjusted evaluation value may be calculated by a function or the like in which the assignment index and the collision index change monotonously. The function may be, for example, a sum, a weighted sum or product of the allocation indicator and the collision indicator, or an exponential function, a logarithmic function, a power function, a piecewise polynomial, or the like with respect to the allocation indicator and the collision indicator.

Further, the allocation index may be an index value as follows: the higher the assignment index is, the more preferentially the cell 2 is assigned to the call of the user. In this case, the assignment unit 17 may calculate, as the adjusted evaluation value, a difference or a quotient between the assignment index and the conflicting index, for example. At this time, the assignment unit 17 assigns a call of the user to the cell 2 having the highest evaluation value after adjustment.

A part or all of the control system 14 such as the 3 rd communication unit 15, the 3 rd storage unit 16, the assignment unit 17, and the generation unit 18 may be mounted on hardware external to the group control device 3. For example, the 3 rd communication unit 15, the generation unit 18, and the like may be mounted on a server device that functions as a network server. Further, the conflict information may be stored in the 2 nd storage unit 11 of the administrator terminal 10.

As described above, the control system 14 according to embodiment 1 includes the output unit 20, the input unit 19, and the distribution unit 17. The output unit 20 presents information of the plurality of cells 2 to the user terminal 6. Each unit 2 has a car 4. The input unit 19 receives unique information unique to the user and specification of the collision means from the user terminal 6. The conflicting unit is a unit 2 among the plurality of units 2, in which the user has a conflicting feeling in riding the ladder. When the input unit 19 receives the user specific information and the call registration, the assignment unit 17 preferentially assigns the cell 2, which is designated as a conflicting cell by a non-user among the plurality of cells 2, to the call of the user.

With this configuration, the user no longer needs to select only one unit 2 on which the car 4 rides. Therefore, the burden on the user during use of the elevator 1 can be suppressed. In particular, when the conflicting unit is specified in advance, the user no longer needs to select the unit 2 every time the elevator 1 is used. In this case, the burden on the user during use of the elevator 1 can be further reduced. Furthermore, cells 2 with a conflicting emotion are not easily assigned to a call of a user. Therefore, the possibility that the user gives up riding the car 4 of the call-assigned cell 2 is reduced. This can suppress a decrease in the utilization efficiency of the elevator 1. Further, since the units 2 with the contradictory emotions are not easily assigned, the satisfaction of the users with the use of the elevator 1 is improved.

The input unit 19 receives specification of the reject unit from the user terminal 6 together with the user unique information. The reject unit is a unit 2 in which the user rejects taking the elevator among the plurality of units 2. When the input unit 19 receives the call registration together with the unique information of the user, the assignment unit 17 determines whether or not there is one or more cells 2 that are not designated as conflicting cells by the user among the plurality of cells 2. When there is one or more cells 2 not designated as reject cells, the assignment section 17 assigns any cell 2 of the one or more cells 2 not designated by the user to the call of the user.

With such a configuration, the cell 2 that refuses to ride is in principle no longer assigned to a call of a user. Therefore, the possibility that the user gives up riding the car 4 of the call-assigned cell 2 is reduced. This can suppress a decrease in the utilization efficiency of the elevator 1. In addition, since the unit 2 that refuses to take the elevator is no longer allocated, the satisfaction of the user with the use of the elevator 1 increases. Even if the user who gets on all the means 2 is rejected, there is a possibility that call registration is performed in a case where the user is unavailable. In such a case, since any cell 2 can be assigned to the call of the user, the convenience of the user is not easily impaired.

The input unit 19 receives an input of the degree of a conflicting feeling with respect to the conflicting unit designated by the user. The assigning unit 17 preferentially assigns the cells 2 with weaker degrees of conflicting emotions among conflicting cells designated by the user to the calls of the user.

With this configuration, it is possible to flexibly assign any means 2 including a conflicting means to a call of a user according to the degree of the user's conflicting feeling. Therefore, the number of candidates of the cell 2 assigned to the user call increases. This makes it possible to perform an operation in which a balance between the satisfaction of the user and the operation efficiency is achieved.

The assignment unit 17 evaluates an assignment index concerning assignment of calls to each cell 2. The assigning unit 17 evaluates the conflict index for each conflict cell designated by the user among the plurality of cells 2. The conflict index indicates the degree of conflict emotion with respect to the cell 2 designated as a conflict cell by the non-user. The assignment section 17 selects the cell 2 to which the call to the user is preferentially assigned, based on the assignment index and the conflict index.

The assignment unit 17 selects the cell 2 to which the call to the user is preferentially assigned, based on the function values that monotonically change for each of the assignment index and the conflict index.

With this configuration, it is possible to flexibly assign any cell 2 including a conflicting cell to a call of a user according to the degree of the user's conflict and the operation efficiency. This makes it possible to perform an operation in which a balance between the satisfaction of the user and the operation efficiency is achieved. In addition, when the cell 2 is selected based on the value based on the function value, the adjustment of the setting of the assignment process is facilitated by adjusting the parameter of the function or the like. The setting of the assignment process includes, for example, a selectable numerical range as the degree of the conflicting feeling, and a weight setting of the satisfaction of the user and the operation efficiency.

The control system 14 further includes a 3 rd storage unit 16. The 3 rd storage unit 16 stores, as collision information, the designation of the collision cell by the user and the information received by the input unit 19 together with the designation.

The control system 14 further includes a generation unit 18. The generating unit 18 generates public information from the collision information stored in the 3 rd storage unit 16. The public information is information to be displayed on the manager terminal 10 operated by the manager of the elevator 1. When the input unit 19 receives a disclosure request from the administrator terminal 10, the output unit 20 outputs the disclosure information generated by the generation unit 18 to the administrator terminal 10.

With this configuration, the manager can grasp information on the usage tendency of the elevator 1 such as the cell 2 which the user is likely to give up, from the conflicting information stored in the 3 rd storage unit 16. Therefore, measures for improving the environment such as maintenance of the elevator 1 can be implemented as needed. This improves the management efficiency of the administrator. Further, since the environment of the elevator 1 can be improved appropriately, the satisfaction of the user can be improved. In addition, when the public information is displayed on the manager terminal 10, the manager can more easily grasp the information on the usage tendency of the elevator 1.

The input unit 19 receives the designation of the conflicting unit by the user and the input of the cause of the conflicting feeling of the conflicting unit designated by the user.

With this configuration, the manager can grasp the cause of the conflicting emotion as the conflicting information. This enables the manager to grasp the situation of the elevator 1 in more detail. Therefore, the efficiency of management by the administrator improves.

Next, an example of the hardware configuration of the control system 14 will be described with reference to fig. 5.

Fig. 5 is a hardware configuration diagram of a main part of the control system 14 according to embodiment 1.

The various functions of the control system 14 may be implemented by processing circuitry. The processing circuit is provided with at least one processor 100a and at least one memory 100 b. The processing circuit may be provided with the processor 100a and the memory 100b, or may be provided with at least one dedicated hardware 200 instead of these.

In the case where the processing circuit includes the processor 100a and the memory 100b, each function of the control system 14 is realized by software, firmware, or a combination of software and firmware. At least one of the software and the firmware is described as a program. The program is stored in the memory 100 b. The processor 100a realizes each function of the control system 14 by reading out and executing a program stored in the memory 100 b.

The processor 100a is also called a CPU (Central Processing Unit), a Processing device, an arithmetic device, a microprocessor, a microcomputer, or a DSP. The Memory 100b is composed of a nonvolatile or volatile semiconductor Memory such as a RAM (Random Access Memory), a ROM (Read Only Memory), a flash Memory, an EPROM (Erasable Programmable Read Only Memory), an EEPROM (Electrically Erasable Programmable Read Only Memory), or the like.

When the processing Circuit includes the dedicated hardware 200, the processing Circuit is realized by, for example, a single Circuit, a composite Circuit, a programmed processor, a parallel programmed processor, an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a combination thereof.

The respective functions of the control system 14 can be realized by processing circuits, respectively. Alternatively, the functions of the control system 14 may be realized by processing circuits in a unified manner. For each function of the control system 14, a part may be implemented by dedicated hardware 200, and the other part may be implemented by software or firmware. In this manner, the processing circuitry implements the functions of the control system 14 via dedicated hardware 200, software, firmware, or a combination thereof.

Claims

1. A control system for an elevator, comprising:

an output unit that presents information of a plurality of units each having a car traveling in a hoistway to a user terminal operated by a user of an elevator;

an input unit that receives, from the user terminal, designation of a conflicting unit, which the user has a conflicting feeling when riding the elevator, among the plurality of units, together with unique information unique to the user; and

and an assigning unit that preferentially assigns, to a call of the user, a cell that is not designated as a conflicting cell by the user among the plurality of cells when the input unit accepts the call registration together with the unique information of the user.

2. The control system of an elevator according to claim 1,

The input unit receives designation of a rejection unit for rejecting boarding by the user among the plurality of units, together with the unique information of the user from the user terminal,

the assignment unit assigns any one of the one or more cells not designated as a rejection cell by the user to the call of the user when one or more cells not designated as a rejection cell by the user exist among the plurality of cells at the time of accepting call registration together with the unique information of the user by the input unit.

3. The control system of an elevator according to claim 1 or 2,

the input unit receives an input of a degree of a conflicting feeling with respect to the conflicting unit designated by the user together with the designation of the conflicting unit by the user,

the assignment unit assigns a higher priority to the call of the user for the cell with the weaker degree of the conflicting emotion among the conflicting cells specified by the user.

4. The control system of an elevator according to claim 3,

the assignment unit evaluates an assignment index relating to call assignment for each of the plurality of cells, evaluates a conflict index indicating a degree of conflict with respect to a cell not designated as a conflicting cell by the user among the plurality of cells, for each of conflicting cells designated by the user among the plurality of cells, and selects a cell to which a call to the user is preferentially assigned based on the assignment index and the conflict index.

5. The control system of the elevator according to claim 4,

the assignment unit selects means for preferentially assigning calls to the users based on function values that monotonically change for each of the assignment index and the conflict index.

6. The control system of the elevator according to any one of claims 1 to 5,

the control system of the elevator is provided with a storage part which stores the designation of the conflict unit by the user and the information received by the input part together with the designation as conflict information.

7. The control system of the elevator according to claim 6,

the input unit receives, together with the designation of the conflicting unit by the user, an input of a cause of the conflicting feeling in the conflicting unit designated by the user.

8. The control system of the elevator according to claim 6 or 7,

the elevator control system comprises a generation part for generating public information to be displayed on a manager terminal operated by a manager of the elevator according to the conflict information stored in the storage part,

the output unit outputs the public information generated by the generation unit to the manager terminal when the input unit receives a public request from the manager terminal.