CN114298788A

CN114298788A - OMS order management system

Info

Publication number: CN114298788A
Application number: CN202111623922.4A
Authority: CN
Inventors: 牛书亮
Original assignee: Dalian Wanchuang Wuyun Network Information Technology Co ltd; Dalian Institute Of Artificial Intelligence Dalian University Of Technology
Current assignee: Dalian Wanchuang Wuyun Network Information Technology Co ltd; Dalian Institute Of Artificial Intelligence Dalian University Of Technology
Priority date: 2021-12-28
Filing date: 2021-12-28
Publication date: 2022-04-08

Abstract

The invention discloses an OMS order management system which comprises a shop management module, an order management module, an after-sale management module, a commodity management module, a warehouse management module, a statistical form module, a user and authority management module, a promotion management module and a system management module, wherein the shop management module comprises a shop information module and a shop system setting module. According to the invention, through automatic operation modes such as automatic order generation, automatic order audit, automatic delivery, automatic checking and automatic refund, the automation degree is improved, personnel formulation development is not needed, the setting of a statistical form is not needed, the working efficiency can be improved, the unified interface management and the multi-thread management of the system management are adopted, the rapid access of each platform data and the rapid butt joint of a third-party system are convenient and rapid, the rapid data processing of rapid data volume increase in a large promotion process is met, and the capacity expansion limit of a plurality of servers can be realized.

Description

OMS order management system

Technical Field

The invention relates to the technical field of an OMS order management system, in particular to an OMS order management system.

Background

Because the OMS system does not exist in isolation in the enterprise global solution, the existing OMS system on the market has the following problems: the method is not easy for farmers to use, farmers who engage in agricultural production can't express hands and feet for complex informatization systems, and can't customize at will basically, and need to develop customized, for example, the method can be used for docking with agricultural systems, ERP systems, main data management systems, warehouse systems, transportation systems, distribution systems and the like, and the method is not supported basically for docking of enterprise self-built e-commerce platforms and non-main e-commerce platforms, and data is not controlled by own enterprises, but can not be used for adjusting interfaces and functions at any time as required at service providers, and can not meet use requirements.

Disclosure of Invention

Based on the technical problems existing in the background technology, the invention provides an OMS order management system.

The OMS order management system comprises a store management module, an order management module, an after-sales management module, a commodity management module, a warehouse management module, a statistical report module, a user and authority management module, a sales promotion management module and a system management module, wherein the store management module comprises a store information module and a store system setting module, the order management module comprises a platform order management module, a system order management module and an automatic checking and assigning module, the after-sales management module comprises a refund order management module, a reimbursement order management module, a refund order management module and an after-sales event management module, the commodity management module comprises a platform commodity module, a system commodity module and a commodity classification module, the warehouse management module comprises a warehousing order management module, an ex-warehouse order management module, an invoice management module and a returned warehousing order module, and the automatic checking and assigning module is connected with the warehouse management module, the after-sale management module is connected with the user and the authority management module.

Preferably, the warehouse in the warehouse management module comprises an enterprise self-built warehouse, a third party warehouse and a bonded warehouse, wherein the third party warehouse and the bonded warehouse define a uniform interface, a plurality of warehouses can be rapidly connected, and data between each warehouse can be independently stored or uniformly stored.

Preferably, the platform order management module is configured to automatically download the transaction orders of each online platform, and automatically generate internal orders of the system according to combined order conditions, promotion rules, commodity combination relationships, and the like set by the system.

Preferably, the user and authority management module comprises an automatic refund authority and an automatic commodity selection authority.

Preferably, the after-sale management module is used for automatically downloading after-sale appeal of the platform, automatically processing after-sale documents according to the setting of the shop, and generating corresponding refund notes, goods returned notes and the like.

Preferably, the technical architecture of the system management module is divided into, according to a logical hierarchy: the system comprises a presentation layer, a service layer, a database layer and an infrastructure, wherein the presentation layer is responsible for presenting logics at a mobile phone and a PC (personal computer) terminal, the service layer is divided into two parts, namely business service and basic service, the database layer adopts a load balance-based MySQL (MySQL query language) database and separates cold and hot libraries and read and write according to business logics, the infrastructure supports two installation and deployment modes based on a cloud computing platform and a physical machine, and the three-party platform performs data interaction operation with the system through load balance service and docking service.

Preferably, the order management module is used for downloading the orders and the commodities by the main-stream e-commerce platform, converting the orders and the commodities into internal orders, supporting order data synchronization with the ERP system, and establishing a binding relationship between the commodities and the internal commodities.

Compared with the prior art, the invention has the beneficial effects that:

according to the invention, through automatic operation modes such as automatic order generation, automatic order audit, automatic delivery, automatic checking and automatic refund, the automation degree is improved, personnel formulation development is not needed, the setting of a statistical form is not needed, the working efficiency can be improved, the unified interface management and the multi-thread management of the system management are adopted, the rapid access of each platform data and the rapid butt joint of a third-party system are convenient and rapid, the rapid data processing of rapid data volume increase in a large promotion process is met, and the capacity expansion limit of a plurality of servers can be realized.

Drawings

FIG. 1 is a system block diagram of an OMS order management system according to the present invention;

FIG. 2 is a block diagram of an after-sales management module of the OMS order management system proposed by the present invention;

FIG. 3 is a block diagram of a goods management module of the OMS order management system proposed by the present invention;

FIG. 4 is a block diagram of a warehouse management module of the OMS order management system of the present invention;

fig. 5 is a block diagram of the technical architecture of the OMS order management system according to the present invention.

Detailed Description

The present invention will be further illustrated with reference to the following specific examples.

Examples

Referring to fig. 1-5, the embodiment provides an OMS order management system, which includes a store management module, an order management module, an after-sale management module, a goods management module, a warehouse management module, a statistical report module, a user and authority management module, a promotion management module and a system management module, wherein the statistical report module facilitates automatic reporting and data analysis for each post, saves labor hours and improves efficiency, the system management module adopts a uniform interface model, facilitates fast access to each platform data and fast docking of a third-party system, adopts multi-thread management and multi-thread configuration, meets fast data processing for promoting data volume increase and capacity expansion limitation of multiple servers, the store management module includes a store information module and a store system setting module, and the store management module can download platform store information and set conditions for checking orders of different stores, when the orders of the corresponding stores are downloaded, the order information is automatically checked according to the set conditions, the order management module comprises a platform order management module, a system order management module and an automatic checking and dispatching module, the order management module is used for automatically downloading the transaction orders of each online platform, automatically generating the internal orders of the system according to the combination order conditions, the promotion rules, the commodity combination relationship and the like set by the system, reducing the time cost and the error cost of manually operating the orders, downloading the orders and the commodities on a main-stream e-commerce platform, converting the orders and the commodities into the internal orders and supporting the order data synchronous with an ERP system, establishing the binding relationship between the commodities and the internal commodities, simultaneously supporting the main data, the main specification data and the main category data synchronous with the ERP system, setting the order checking rules and the delivery requirements by the automatic checking and dispatching module, and setting the inventory condition of each warehouse according to the rules, the system comprises a warehouse management module, an after-sales management module, a refund bill management module and an after-sales event management module, wherein the after-sales management module is used for automatically downloading after-sales appeal of a platform, automatically processing after-sales receipts according to the setting of a shop, generating corresponding refund bills, refund bills and the like, automatically agreeing to refund the refund bills according with the automatic refund according to different platform refund rules and refund reasons, automatically creating the refund bills for the refund appeal meeting the refund requirements, and greatly saving the speed of refund processing, the commodity management module comprises a platform commodity module, a system commodity module and a commodity classification module, and the warehouse management module comprises a warehousing bill management module, The warehouse management module comprises an enterprise self-built warehouse, a third-party warehouse and a bonded warehouse, wherein the third-party warehouse and the bonded warehouse define a uniform interface, a plurality of warehouses can be quickly connected, data among all the warehouses can be independently stored or uniformly stored, meanwhile, the inventory checking list and the inventory checking difference list are automatically generated according to the setting, so that the inventory management personnel can conveniently find the inventory difference in time and process the inventory difference in time, according to different inventory synchronization rules, at least the setting of stores + warehouse + SKU levels, the saleable inventory of each store of different online platforms is automatically synchronized, the automatic auditing and allocating module is connected with the warehouse management module, the after-sale management module is connected with the user and authority management module, and the technical architecture of the system management module is divided into the following steps according to logic levels: the system comprises a presentation layer, a service layer, a database layer and an infrastructure, wherein the presentation layer is responsible for presenting logics at a mobile phone and a PC (personal computer) terminal, the service layer is divided into two parts, namely business service and basic service, the database layer adopts a load balance-based MySQL (MySQL query language) database and separates cold and hot libraries and read and write according to business logics, the infrastructure supports two installation and deployment modes based on a cloud computing platform and a physical machine, and the three-party platform performs data interaction operation with the system through load balance service and docking service.

The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art should be considered to be within the technical scope of the present invention, and the technical solutions and the inventive concepts thereof according to the present invention should be equivalent or changed within the scope of the present invention.

Claims

OMS order management system, including shop management module, order management module, after-sales management module, goods management module, warehouse management module, statistical report module, user and authority management module, sales promotion management module and system management module, characterized in that, the shop management module includes shop information module and shop system setting module, the order management module includes platform order management module, system order management module and automatic audit assignment module, the after-sales management module includes refund order management module, reimbursement order management module, refund order management module and after-sales event management module, the goods management module includes platform goods module, system warehouse goods module and goods classification module, the goods management module includes warehousing order management module, ex-warehouse order management module, delivery order management module and refund warehousing order module, the automatic audit assignment module is connected with warehouse management module, the after-sale management module is connected with the user and the authority management module.
2. The OMS order management system of claim 1, wherein the warehouse in the warehouse management module comprises an enterprise self-built warehouse, a third party warehouse and a bonded warehouse, wherein the third party warehouse and the bonded warehouse define a uniform interface, a plurality of warehouses can be quickly connected, and data between each warehouse can be stored independently or uniformly.
3. The OMS order management system of claim 1, wherein the platform order management module is configured to automatically download the trade orders from each online platform, and automatically generate internal orders of the system according to consolidated order conditions, promotion rules, commodity combination relationships, and the like set by the system.
4. The OMS order management system of claim 1, wherein the user and rights management module includes automatic refund rights and automatic selection goods rights.
5. The OMS order management system of claim 1, wherein the after-sales management module is configured to automatically download after-sales appeal of the platform, and automatically process the after-sales documents according to the setting of the store to generate corresponding refund notes, return orders, and the like.
6. The OMS order management system of claim 1, wherein the technical architecture of the system management module is logically divided into: the system comprises a presentation layer, a service layer, a database layer and an infrastructure, wherein the presentation layer is responsible for presenting logics at a mobile phone and a PC (personal computer) terminal, the service layer is divided into two parts, namely business service and basic service, the database layer adopts a load balance-based MySQL (MySQL query language) database and separates cold and hot libraries and read and write according to business logics, the infrastructure supports two installation and deployment modes based on a cloud computing platform and a physical machine, and the three-party platform performs data interaction operation with the system through load balance service and docking service.
7. The OMS order management system of claim 1, wherein the order management module is configured to download orders and goods on a mainstream electronic commerce platform, convert the orders and goods into internal orders and support order data synchronization with an ERP system, and the goods and the internal goods are in a binding relationship.