CN114265649A - Method and system for customizing terminal interface for tax self-service terminal user - Google Patents

Method and system for customizing terminal interface for tax self-service terminal user Download PDF

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CN114265649A
CN114265649A CN202111369747.0A CN202111369747A CN114265649A CN 114265649 A CN114265649 A CN 114265649A CN 202111369747 A CN202111369747 A CN 202111369747A CN 114265649 A CN114265649 A CN 114265649A
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recall
user
tax
functional
service terminal
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CN202111369747.0A
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郭铁柱
董红顺
张伟
楚五斌
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Aisino Corp
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Aisino Corp
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Abstract

The invention discloses a method and a system for customizing a terminal interface for a tax self-service terminal user, and belongs to the technical field of data processing. The method comprises the following steps: recording the tax number of a user in the process of logging in a tax self-service terminal by the user, recording a functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button; selecting a random click record of the functional buttons, taking the functional button clicked last by the user in the click record of the functional buttons as a test set, and removing the functional button clicked last as a training set; performing list recall processing on the training set to obtain a recall result; evaluating the recall result according to the test set to determine a recall index; and generating a customized terminal interface of the tax self-service terminal for the user according to the recall index. The invention can display the customized page of the terminal for the user.

Description

Method and system for customizing terminal interface for tax self-service terminal user
Technical Field
The invention relates to the technical field of data processing, in particular to a method and a system for customizing a terminal interface for a tax self-service terminal user.
Background
At present, a plurality of tax self-service terminals exist in China, and the terminals are platform equipment which integrates tax service hall window hardware and self-service operation software and is used for taxpayers to handle tax related services by themselves. The overall architecture of the tax self-service terminal system is shown in figure 1, the system realizes basic related service functions, such as value-added tax special invoice authentication, value-added tax common invoice generation, goods transportation invoice generation, tax payment declaration and the like, can enable a taxpayer to handle related tax at a tax service place, does not need to go to a hall worker for queuing, and relieves pressure on the hall worker.
At present, tax self-service terminal integrates a plurality of business functions in order to improve functionality, dozens of business functions can be achieved, the pages of the self-service terminal are limited, and for the plurality of functional buttons, a user always needs to find the business needing to be handled, so that the time for handling the business is prolonged, the operation is relatively troublesome, unnecessary trouble is brought to the user and hall staff, the time is wasted, and the tax self-service terminal loses due significance.
Disclosure of Invention
In order to solve the problems, the invention provides a method for customizing a terminal interface for a tax self-service terminal user, which comprises the following steps:
recording the tax number of a user in the process of logging in a tax self-service terminal by the user, recording a functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button;
selecting a random click record of the functional buttons, taking the functional button clicked last by the user in the click record of the functional buttons as a test set, and removing the functional button clicked last as a training set;
performing list recall processing on the training set to obtain a recall result;
evaluating the recall result according to the test set to determine a recall index;
and generating a customized terminal interface of the tax self-service terminal for the user according to the recall index.
Optionally, the click record of the function button is stored using csv.
Optionally, the list recall processing specifically includes: and aiming at the click record of the functional button of each user in the training set, generating a plurality of recall lists for the functional button clicked by the user in a multi-channel recall mode by using a preset recall strategy, and merging the plurality of recall lists according to the recall score to generate a recall result.
Optionally, determining the recall indicator includes: click rate and mrr value.
Optionally, the click rate is specifically determined as follows: the recall result of each user hits the ratio of the total number of function buttons clicked last by the user in the test set to the total number of random users.
Optionally, the mrr value is specifically that in the recall result, the recall list is sorted according to the score, if the function button item in the recall list has a hit test set, the position of the function button item in the recall list is recorded, and the reciprocal of the position is used as the mrr value.
The invention also provides a system for customizing a terminal interface for the tax self-service terminal user, which comprises the following steps:
the recording unit is used for recording the tax number of the user in the process that the user logs in the tax self-service terminal, recording the functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button;
the data processing unit selects a random click record of the functional buttons, takes the functional button clicked last by the user in the click record of the functional buttons as a test set, and removes the functional button clicked last as a training set;
the recall processing unit is used for performing list recall processing on the training set and acquiring a recall result;
the evaluation unit is used for evaluating the recall result according to the test set and determining a recall index;
and the page customizing unit is used for generating a customized terminal interface of the tax self-service terminal for the user according to the recall index.
Optionally, the click record of the function button is stored using csv.
Optionally, the list recall processing specifically includes: and aiming at the click record of the functional button of each user in the training set, generating a plurality of recall lists for the functional button clicked by the user in a multi-channel recall mode by using a preset recall strategy, and merging the plurality of recall lists according to the recall score to generate a recall result.
Optionally, determining the recall indicator includes: click rate and mrr value.
Optionally, the click rate is specifically determined as follows: the recall result of each user hits the ratio of the total number of function buttons clicked last by the user in the test set to the total number of random users.
Optionally, the mrr value is specifically that in the recall result, the recall list is sorted according to the score, if the function button item in the recall list has a hit test set, the position of the function button item in the recall list is recorded, and the reciprocal of the position is used as the mrr value.
The invention can display customized pages for users, arrange the functions commonly used by the users to the front position of the page for the users to operate, save tax handling time, bring convenience to taxpayers and improve the efficiency of the staff of the tax authority.
Drawings
FIG. 1 is a flow chart of the method of the present invention;
fig. 2 is a schematic diagram of a terminal in an embodiment of the invention;
fig. 3 is a block diagram of the system of the present invention.
Detailed Description
The exemplary embodiments of the present invention will now be described with reference to the accompanying drawings, however, the present invention may be embodied in many different forms and is not limited to the embodiments described herein, which are provided for complete and complete disclosure of the present invention and to fully convey the scope of the present invention to those skilled in the art. The terminology used in the exemplary embodiments illustrated in the accompanying drawings is not intended to be limiting of the invention. In the drawings, the same units/elements are denoted by the same reference numerals.
Unless otherwise defined, terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Further, it will be understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the relevant art and will not be interpreted in an idealized or overly formal sense.
The invention provides a method for customizing a terminal interface for a tax self-service terminal user, which comprises the following steps as shown in figure 1:
recording the tax number of a user in the process of logging in a tax self-service terminal by the user, recording a functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button;
selecting a random click record of the functional buttons, taking the functional button clicked last by the user in the click record of the functional buttons as a test set, and removing the functional button clicked last as a training set;
performing list recall processing on the training set to obtain a recall result;
evaluating the recall result according to the test set to determine a recall index;
and generating a customized terminal interface of the tax self-service terminal for the user according to the recall index.
Wherein, the click record of the function button is stored by using csv.
The list recall processing specifically includes: and aiming at the click record of the functional button of each user in the training set, generating a plurality of recall lists for the functional button clicked by the user in a multi-channel recall mode by using a preset recall strategy, and merging the plurality of recall lists according to the recall score to generate a recall result.
Wherein determining a recall indicator comprises: click rate and mrr value.
The click rate is specifically determined as follows: the recall result of each user hits the ratio of the total number of function buttons clicked last by the user in the test set to the total number of random users.
The mrr value is specifically that in the recall result, the recall list is sorted according to the score, if the functional button item in the recall list has a hit test set, the position of the functional button item in the recall list is recorded, and the reciprocal of the position is used as the mrr value.
The invention is further illustrated by the following examples:
the invention provides a method for a tax self-service terminal, wherein the terminal provides a better tax transaction function as shown in figure 2, so that a taxpayer can transact authentication business on the terminal more conveniently and efficiently, queuing time in a hall window is saved, and convenient service is provided for the taxpayer;
the specific implementation mode is as follows:
firstly, a login system is required: in the process of logging in the system, the user logs in through the tax number, and the tax number can be used as the user id to be transmitted to the background.
Then, a click log is obtained: recording the tax id of the user and the item id of the function button clicked by the user, and storing the tax id and the item id by csv.
Arranging a training set and a testing set: and randomly selecting part of users, taking the last click as a test set, and taking other data as a training set.
And (4) performing recall processing: and (4) adopting multi-way recall, recalling lists of k functions for each user by different recall strategies, and merging the recall lists according to recall scores to obtain a final recall result.
Evaluation of recall indicators: the test set was used for evaluation, and topk evaluation indexes were as follows:
(1) click rate, i.e., topk recalls per user, in the test set hits, i.e., +1, total hits divided by total people.
(2) And sorting the recall lists according to scores in mrr values, namely, in the recall results of topk of each user, recording the position of the item in the lists, and using the reciprocal of the position as a score. All user scores were summed and divided by headcount. For example, top5 has an mrr value of 0.2, meaning that the recall list average hit position for each user is at the 5 th. The formula is as follows:
Figure BDA0003357025070000051
if the prediction result prediction k of the player for the user hits the last click data of the user, s (user, k) is 1; otherwise, s (user, k) is 0. And the score is the average of all these scores (users). And the recall module finishes the process and continuously improves the accuracy of the recall model according to the recall evaluation index.
Generation of a customized interface: and displaying the function buttons in sequence according to the recall result of each user, and providing a customized interface.
By utilizing the functional modules, customized interfaces of different users are displayed on the tax self-service terminal machine, convenient and efficient business handling experience is provided for taxpayers, and meanwhile pressure is shared by hall workers.
The present invention further provides a system 200 for customizing a terminal interface for a tax self-service terminal user, as shown in fig. 3, comprising:
the recording unit 201 is used for recording the tax number of a user in the process that the user logs in the tax self-service terminal, recording a functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button;
the data processing unit 202 selects a random click record of the functional buttons, takes the functional button clicked last by the user in the click record of the functional buttons as a test set, and removes the functional button clicked last as a training set;
a recall processing unit 203, which performs list recall processing on the training set to obtain a recall result;
the evaluation unit 204 evaluates the recall result according to the test set and determines a recall index;
and the page customizing unit 205 is used for generating a customized terminal interface of the tax self-service terminal for the user according to the recall index.
Wherein, the click record of the function button is stored by using csv.
The list recall processing specifically includes: and aiming at the click record of the functional button of each user in the training set, generating a plurality of recall lists for the functional button clicked by the user in a multi-channel recall mode by using a preset recall strategy, and merging the plurality of recall lists according to the recall score to generate a recall result.
Wherein determining a recall indicator comprises: click rate and mrr value.
The click rate is specifically determined as follows: the recall result of each user hits the ratio of the total number of function buttons clicked last by the user in the test set to the total number of random users.
The mrr value is specifically that in the recall result, the recall list is sorted according to the score, if the functional button item in the recall list has a hit test set, the position of the functional button item in the recall list is recorded, and the reciprocal of the position is used as the mrr value.
The invention can display customized pages for users, arrange the functions commonly used by the users to the front position of the page for the users to operate, save tax handling time, bring convenience to taxpayers and improve the efficiency of the staff of the tax authority.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein. The scheme in the embodiment of the invention can be realized by adopting various computer languages, such as object-oriented programming language Java and transliterated scripting language JavaScript.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.

Claims (12)

1. A method for customizing a terminal interface for a tax self-service terminal user, the method comprising:
recording the tax number of a user in the process of logging in a tax self-service terminal by the user, recording a functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button;
selecting a random click record of the functional buttons, taking the functional button clicked last by the user in the click record of the functional buttons as a test set, and removing the functional button clicked last as a training set;
performing list recall processing on the training set to obtain a recall result;
evaluating the recall result according to the test set to determine a recall index;
and generating a customized terminal interface of the tax self-service terminal for the user according to the recall index.
2. The method of claim 1, wherein the click record of the function button is stored using csv.
3. The method of claim 1, wherein the list recall processing specifically comprises: and aiming at the click record of the functional button of each user in the training set, generating a plurality of recall lists for the functional button clicked by the user in a multi-channel recall mode by using a preset recall strategy, and merging the plurality of recall lists according to the recall score to generate a recall result.
4. The method of claim 1, the determining a recall metric, comprising: click rate and mrr value.
5. The method of claim 4, wherein the click-through rate is determined by: the recall result of each user hits the ratio of the total number of function buttons clicked last by the user in the test set to the total number of random users.
6. The method according to claim 4, wherein the mrr value is, in the recall result, the recall list is sorted according to the score, if the function button item in the recall list hits the test set, the position of the function button item in the recall list is recorded, and the reciprocal of the position is used as the mrr value.
7. A system for customizing a terminal interface for a tax self-service terminal user, the system comprising:
the recording unit is used for recording the tax number of the user in the process that the user logs in the tax self-service terminal, recording the functional button of the tax self-service terminal clicked by the user according to the tax number, and recording the click record of the functional button;
the data processing unit selects a random click record of the functional buttons, takes the functional button clicked last by the user in the click record of the functional buttons as a test set, and removes the functional button clicked last as a training set;
the recall processing unit is used for performing list recall processing on the training set and acquiring a recall result;
the evaluation unit is used for evaluating the recall result according to the test set and determining a recall index;
and the page customizing unit is used for generating a customized terminal interface of the tax self-service terminal for the user according to the recall index.
8. The system of claim 7, wherein the click record of the function button is stored using csv.
9. The system of claim 7, wherein the list recall processing is specifically: and aiming at the click record of the functional button of each user in the training set, generating a plurality of recall lists for the functional button clicked by the user in a multi-channel recall mode by using a preset recall strategy, and merging the plurality of recall lists according to the recall score to generate a recall result.
10. The system of claim 7, the determining a recall metric, comprising: click rate and mrr value.
11. The system of claim 10, wherein the click-through rate is determined by: the recall result of each user hits the ratio of the total number of function buttons clicked last by the user in the test set to the total number of random users.
12. The system according to claim 10, wherein the mrr value is, in the recall result, the recall list is sorted according to the score, and if the function button item in the recall list hits the test set, the position of the function button item in the recall list is recorded, and the reciprocal of the position is used as the mrr value.
CN202111369747.0A 2021-11-16 2021-11-16 Method and system for customizing terminal interface for tax self-service terminal user Pending CN114265649A (en)

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CN106951503A (en) * 2017-03-16 2017-07-14 百度在线网络技术(北京)有限公司 Information providing method, device, equipment and storage medium
CN111324408A (en) * 2020-02-13 2020-06-23 江苏满运软件科技有限公司 Method, device, equipment and medium for intelligently displaying functional modules of application programs

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