CN114066401A

CN114066401A - Order processing method, device, system, equipment and computer readable storage medium

Info

Publication number: CN114066401A
Application number: CN202111308260.1A
Authority: CN
Inventors: 陈斌
Original assignee: Beijing Jingdong Century Trading Co Ltd; Beijing Wodong Tianjun Information Technology Co Ltd
Current assignee: Beijing Jingdong Century Trading Co Ltd; Beijing Wodong Tianjun Information Technology Co Ltd
Priority date: 2021-11-05
Filing date: 2021-11-05
Publication date: 2022-02-18

Abstract

The embodiment of the invention discloses an order processing method, an order processing device, an order processing system, order processing equipment and a computer readable storage medium. The method comprises the following steps: after the order payment is completed, a payment order is declared to the sea relation system through the payment system; and if the customs declaration result of the customs system on the payment order is received through the payment system and is successful, declaring the order and the freight note to the customs system through the E-commerce logistics system. And if the customs clearance report results of the customs system on the orders and the freight notes are successfully reported through the E-commerce logistics system, polling the customs clearance states of the payment notes, the orders and the freight notes to the customs clearance system until the customs clearance states of the payment notes, the orders and the freight notes all represent that clearance is finished, and obtaining clearance audit results. According to the scheme, the online commerce platform and the offline store system are linked, and the offline store system corresponding to the online commerce platform completes the steps of declaring and inquiring the clearance state of the order, so that the working efficiency is improved.

Description

Order processing method, device, system, equipment and computer readable storage medium

Technical Field

The present invention relates to the field of computer technologies, and in particular, to an order processing method, apparatus, system, device, and computer-readable storage medium.

Background

The online commerce platform opens and sets up a cross-border store on line through a store system, a user selects commodities in the cross-border store according to actual requirements, then order payment is carried out, and the user can select commodity self-picking or logistics distribution in order information.

The existing store system of the online e-commerce platform does not support cross-border e-commerce services, cannot report orders to customs, and cannot inquire the clearance state of the orders and the logistics distribution condition. According to the requirements of customs-related policy documents, the online e-commerce platform can complete store commodity management and order transaction in a mode of cooperating with an external online store system.

However, the external offline store system cannot access the online merchant platform, and the online merchant platform cannot declare and inquire the order clearance state through the external offline store system, so that the working efficiency is reduced.

Disclosure of Invention

The embodiment of the invention provides an order processing method, an order processing device, an order processing system, order processing equipment and a computer readable storage medium, which are used for completing steps of declaring and inquiring order clearance states through an offline store system corresponding to an online e-commerce platform, thereby completing an order processing process and improving the working efficiency.

The technical scheme of the embodiment of the invention is realized as follows:

in a first aspect, an embodiment of the present invention provides an order processing method, where the method includes: after the order payment is completed, a payment order is declared to the sea relation system through the payment system; if the customs clearance report result of the customs clearance system on the payment order is received through the payment system and is successful, an order and an invoice are reported to the customs clearance system through an e-commerce logistics system, wherein the invoice is generated by the e-commerce logistics system according to the order; if the customs clearance results of the customs system on the order and the freight note are received to be clearance successful through the E-commerce logistics system, polling respective clearance states of the payment note, the order and the freight note to the customs system until the clearance states of the payment note, the order and the freight note all represent clearance completion, and obtaining clearance auditing results; the clearance completion comprises clearance success and clearance failure.

In a second aspect, an embodiment of the present invention provides an order processing apparatus, where the apparatus includes: the first declaration unit is used for declaring a payment order to the sea relation system through the payment system after the order payment is completed; the second declaration unit is used for declaring an order and an invoice to the customs system through an e-commerce logistics system if the customs declaration result of the customs system on the payment order is received through the payment system and is successful, wherein the invoice is generated by the e-commerce logistics system according to the order; the polling unit is used for polling the customs system for the clearance states of the payment order, the order and the freight note until the clearance states of the payment order, the order and the freight note all represent clearance completion to obtain clearance auditing results if the clearance results of the customs system for the order and the freight note are received through the e-commerce logistics system and are both clearance successful; the clearance completion comprises clearance success and clearance failure.

In a third aspect, an embodiment of the present invention provides an order processing system, where the order processing system includes an order system, a payment system, an e-commerce logistics system, and a customs system; the order system is used for sending a payment order to the payment system after order payment is completed; the payment system is used for declaring the payment order to the sea relation system; the customs system is used for auditing the payment order and sending a customs declaration result of the payment order to the order system through the payment system; the order system is further used for sending an order to the e-commerce logistics system if the customs clearance result of the payment order is successful; the e-commerce logistics system is used for generating an invoice according to the order and reporting the order and the invoice to the customs system; the customs system is further used for auditing the order and the freight note and sending a customs declaration result of the order and the freight note through the e-commerce logistics system; the order system is further configured to poll the customs clearance system for the respective clearance states of the payment order, the order and the freight note if the clearance report results of the order and the freight note are both successful in clearance report until the clearance states of the payment order, the order and the freight note all represent clearance completion, and a clearance check result is obtained; the clearance completion comprises clearance success and clearance failure.

In a fourth aspect, an embodiment of the present invention provides an order processing apparatus, which includes a memory and a processor, where the memory stores a computer program that is executable on the processor, and the processor implements the steps in the order processing method when executing the program.

In a fifth aspect, an embodiment of the present invention provides a computer-readable storage medium, on which executable instructions are stored, and when the computer-readable storage medium is executed by a processor, the order processing method is implemented.

The embodiment of the invention provides an order processing method, an order processing device, an order processing system, order processing equipment and a computer readable storage medium. According to the scheme provided by the embodiment of the invention, after the order payment is completed, the payment order is declared to the sea relation system through the payment system; and if the customs declaration result of the customs system on the payment order is received through the payment system and is successful, declaring an order and an invoice to the sea relation system through the e-commerce logistics system, wherein the invoice is generated by the e-commerce logistics system according to the order. And respectively declaring a payment order, an order and a delivery order to a customs system through the payment system and the e-commerce logistics system, thereby completing the declaration step. And if the customs clearance report results of the customs clearance system on the order and the freight note are received to be successful in customs clearance report through the E-commerce logistics system, polling clearance states of the payment note, the order and the freight note from the customs clearance system until the clearance states of the payment note, the order and the freight note all represent clearance completion, and obtaining clearance examination results, wherein the clearance completion comprises clearance success and clearance failure. According to the scheme, the online commerce platform and the offline store system are linked, and the offline store system corresponding to the online commerce platform completes the steps of declaring and inquiring the clearance state of the order, so that the working efficiency is improved.

Drawings

FIG. 1 is an alternative architecture diagram of an order processing system according to an embodiment of the present invention;

FIG. 2 is an alternative schematic diagram of an interaction process of an order processing system according to an embodiment of the present invention;

FIG. 3 is a flowchart illustrating optional steps of an order processing method according to an embodiment of the present invention;

FIG. 4 is a flowchart illustrating alternative steps of another method for order processing according to an embodiment of the present invention;

FIG. 5 is an alternative flow chart of an order entry provided by an embodiment of the present invention;

FIG. 6 is an alternative flow diagram of an order clearance poll provided by an embodiment of the present invention;

fig. 7 is an alternative flowchart of a logistics distribution polling according to an embodiment of the present invention;

fig. 8 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present invention;

fig. 9 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present invention.

Detailed Description

The technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. It should be understood that some of the embodiments described herein are only for explaining the technical solutions of the present invention, and are not intended to limit the technical scope of the present invention.

For better understanding of the present invention, before the embodiments of the present invention are explained, the background of the application in the embodiments of the present invention is explained.

The overall cross-border business relates to a cross-border off-line store system, a payment system, an e-commerce logistics system and a customs system, as shown in fig. 1, fig. 1 is an optional architecture diagram of an order processing system provided by an embodiment of the present invention, and the cross-border off-line store system includes, but is not limited to, a commodity system, a transaction system and an order system, wherein the order system includes an order production center, an order gateway and order global tracking. The order system is used for connecting the payment system at the upstream and managing the payment order and order data, and for connecting the E-commerce logistics system at the downstream and inquiring the delivery result of the waybill, so that the important link of the whole transaction line is borne, and the effect of starting and stopping the whole store management system is achieved. Therefore, the embodiment of the invention provides an order processing method which is applied to an order system to realize the functions of order declaration, order clearance state query and logistics distribution information, thereby improving the working efficiency.

The payment system in the embodiment of the invention can be an enterprise with payment qualification, and has the function of providing payment service in an online e-commerce platform. The E-commerce logistics system is an enterprise providing bonded warehouse logistics service, and has the function of providing logistics distribution service in an online E-commerce platform. The customs system is a system for receiving the records and customs declaration of commodities, and performing commodity transaction supervision and clearance.

Based on the above description, an embodiment of the present invention provides an order processing system, including: the system comprises an order system, a payment system, an e-commerce logistics system and a customs system; the order system is used for sending a payment order to the payment system after the order payment is finished; the payment system is used for declaring a payment order to the sea relation system; the customs system is used for auditing the payment order and sending a customs declaration result of the payment order to the order system through the payment system; the order system is also used for sending an order to the e-commerce logistics system if the customs clearance result of the payment order is successful; the electronic commerce logistics system is used for generating an invoice according to the order and reporting the order and the invoice to the sea relation system; the customs system is also used for auditing the order and the freight note and sending the customs declaration results of the order and the freight note to the order system through the E-commerce logistics system; the order system is also used for polling the customs clearance states of the payment order, the order and the freight note to the sea relation system if the customs clearance results of the order and the freight note are successful, until the customs clearance states of the payment order, the order and the freight note represent that customs clearance is finished, and obtaining a clearance auditing result; clearance completion includes clearance success and clearance failure.

For example, an interaction process between the order system, the payment system, the e-commerce logistics system, and the customs system is provided in an embodiment of the present invention, as shown in fig. 2, fig. 2 is an alternative schematic diagram of an interaction process of an order processing system provided in an embodiment of the present invention. The order processing method may include the following steps.

S201, after order payment is completed, the order system sends a payment order to the payment system.

S202, the payment system reports the payment order to the sea relation system.

It will be appreciated that the order may also be made through a payment system, with the payment system generating a payment order and the order system then initiating the declaration process. Illustratively, a payment order declaration instruction is sent to the payment system by the order system, and the payment system declares the payment order to the customs system according to the payment order declaration instruction. To facilitate the description of the execution subject initiating the declaration process being an order system, in fig. 2, after the order payment is completed, the order system sends a payment order to the payment system, and then the payment system declares the payment order to the sea relation system. The embodiments of the invention are not limited thereto.

And S203, the customs system checks the payment order and sends a customs declaration result of the payment order to the order system through the payment system.

Illustratively, S203 includes S2031-S2033.

S2031, the customs system checks the payment order to obtain the customs declaration result of the payment order.

S2032, the customs system sends the customs declaration result of the payment order to the payment system.

S2033, the payment system sends the customs declaration result of the payment order to the order system.

And S204, if the customs clearance result of the payment order is successful, the order system sends an order to the e-commerce logistics system.

S205, the E-commerce logistics system generates an invoice according to the order and declares the order and the invoice to the sea relation system.

S205 includes S2051 and S2052. S2051, the E-commerce logistics system generates an invoice according to the order; and S2052, the E-commerce logistics system reports the order and the freight bill to the customs system.

And S206, the customs system checks the order and the freight note and sends a customs declaration result of the order and the freight note to the order system through the e-commerce logistics system.

S206 includes S2061, S2062, and S2063.

S2061, the customs system checks the order and the freight note to obtain the customs declaration result of the order and the freight note.

S2062, the customs system sends the customs declaration results of the order and the freight note to the e-commerce logistics system.

S2063, the E-commerce logistics system sends the customs declaration results of the orders and the freight notes to the order system.

S207, if the customs clearance results of the order and the freight note are both successful, the order system polls the customs clearance states of the payment note, the order and the freight note to the customs clearance system until the customs clearance states of the payment note, the order and the freight note all represent that clearance is finished, and a clearance checking result is obtained; clearance completion includes clearance success and clearance failure.

Based on the above description, an order processing method is provided in the embodiment of the present invention, as shown in fig. 3, fig. 3 is a flowchart illustrating optional steps of the order processing method provided in the embodiment of the present invention, and is applied to an order system. The order system belongs to an offline store system corresponding to the online e-commerce platform, and the offline store system includes an order system, a commodity system, a transaction system and the like, as shown in fig. 1, the order system is a main body in the offline store system in the embodiment of the invention. Therefore, in the embodiment of the present invention, other systems such as a commodity system and a transaction system of the offline store system are not considered, and an order system is taken as an execution subject of the offline store system corresponding to the online commerce platform for exemplary description, and the order processing method includes the following steps.

S301, after the order payment is completed, the payment order is reported to the sea relation system through the payment system.

According to the requirements of customs-related policy documents, when commodities entering the customs through cross-border e-commerce pass through customs, payment orders, orders and shipping orders are needed, and the three orders are matched, namely three orders are combined into one. Thus, after the order payment is complete, a three-note (payment note, order and shipping note) clearance is made. According to the requirements of customs-related policy documents, payment form declaration can be only carried out by enterprises with payment qualifications which are recorded in customs, so that the payment forms need to be declared independently. In the embodiment of the invention, the order system pushes the payment order to the customs system through the payment system with the payment qualification, namely, the payment order is declared to the customs system through the payment system.

S302, if the customs declaration result of the customs system on the payment order is received through the payment system and is successful, the order and the freight note are declared to the customs system through the e-commerce logistics system.

The freight note is generated by the e-commerce logistics system according to the order.

The electronic commerce logistics system in the embodiment of the invention can provide a mechanism for declaring orders and waybills, so that the order system declares orders and waybills through the electronic commerce logistics system.

And the customs clearance system sends a clearance report result of the payment order to the payment system, the payment system judges whether the clearance report of the payment order is successful according to the clearance report result, and the clearance report result is sent to the order system. And if the customs clearance result of the payment order represents that customs clearance fails, canceling the order. And if the customs declaration result of the payment order represents that customs declaration is successful, declaring an order and an invoice through the E-commerce logistics system.

Illustratively, the order system sends an order to the e-commerce logistics system, the e-commerce logistics system generates a waybill according to the order, and then the e-commerce logistics system declares the order and the waybill to the customs system.

And S303, if the customs clearance report results of the customs system on the order and the freight note are received through the E-commerce logistics system and are both successful, polling the customs clearance states of the payment note, the order and the freight note from the customs system until the customs clearance states of the payment note, the order and the freight note all represent that clearance is finished, and obtaining clearance audit results.

Wherein the clearance completion comprises successful clearance and failure clearance.

And the customs system sends the customs clearance report results of the order and the freight note to the e-commerce logistics system, the e-commerce logistics system judges whether the order and the freight note are clearance-reported successfully or not, and sends the customs clearance report results of the order and the freight note to the order system, and if the customs clearance report results of the order and the freight note represent that clearance report fails, the order is cancelled. And if the customs clearance results of the orders and the freight notes represent that the customs clearance is successful, namely the customs clearance results of all the three notes are successful, switching to a state in order clearance, and entering a subsequent order clearance polling process.

And the order system polls the customs clearance states of the payment order, the order and the freight order to the customs clearance system until the clearance states of the payment order, the order and the freight order all represent clearance completion, and a clearance auditing result is obtained. The clearance completion includes clearance success and clearance failure, that is, the clearance audit result may be clearance success or clearance failure, and it should be noted that, if any one of the payment order, the order and the freight note fails to clearance, the clearance audit result is clearance failure. And if the clearance of the three orders is successful, entering a logistics distribution polling flow of the order, and if the clearance of the three orders is failed, canceling the order.

According to the scheme provided by the invention, after the order payment is finished, the payment order is declared to the sea relation system through the payment system; and if the customs declaration result of the customs system on the payment order is received through the payment system and is successful, declaring an order and an invoice to the sea relation system through the e-commerce logistics system, wherein the invoice is generated by the e-commerce logistics system according to the order. And respectively declaring a payment order, an order and a delivery order to a customs system through the payment system and the e-commerce logistics system, thereby completing the declaration step. And if the customs clearance report results of the customs clearance system on the order and the freight note are received to be successful in customs clearance report through the E-commerce logistics system, polling clearance states of the payment note, the order and the freight note from the customs clearance system until the clearance states of the payment note, the order and the freight note all represent clearance completion, and obtaining clearance examination results, wherein the clearance completion comprises clearance success and clearance failure. According to the scheme, the online commerce platform and the offline store system are linked, and the offline store system corresponding to the online commerce platform completes the steps of declaring and inquiring the clearance state of the order, so that the working efficiency is improved.

In some embodiments, the polling of the customs clearance status of the payment order, the order and the freight order to the customs clearance system in S303 may be implemented as follows: polling the clearance state of the payment list to a sea relation system through a payment system; and polling the clearance state of the orders and the freight notes from the maritime relation system through the E-commerce logistics system.

After the payment order, the order and the freight note are successfully reported, the customs clearance system needs to wait for clearance, and during the period, because the customs clearance system cannot actively inform the order system of the clearance checking result, the order system needs to poll the clearance state of the order for multiple times according to a certain strategy until the clearance is finished when the clearance state of the payment order, the order and the freight note is obtained, so that the clearance checking result is obtained.

In the embodiment of the invention, the payment order, the order and the delivery order are declared through the payment system and the e-commerce logistics system respectively, so that the clearance report result and the clearance state need to be inquired through the payment system and the e-commerce logistics system respectively. Namely, polling the clearance state of the payment list to the sea relation system through the payment system; and polling clearance states of orders and freight notes from the sea relation system through the E-commerce logistics system, so that the connection between the online E-commerce platform and the offline store system is established. And the step of inquiring the clearance state of the order by the offline store system corresponding to the online e-commerce platform improves the working efficiency.

In some embodiments, in S303, the customs clearance statuses of the payment order, the order and the freight order are polled from the customs clearance system until the customs clearance statuses of the payment order, the order and the freight order all represent that customs clearance is completed, and when a clearance audit result is obtained, the following manner is implemented.

After the ith polling waiting time, carrying out ith polling on the sea relation system according to the payment order, the order and the freight order to obtain the ith clearance state of each of the payment order, the order and the freight order; wherein i is a positive integer; and if the ith clearance state represents that clearance is finished, determining that the clearance examination result is clearance finished.

In the embodiment of the invention, when the order clearance polling process is carried out, the ith clearance state of the payment order, the order and the freight order can be respectively inquired from the customs clearance system,

since the payment order, the order and the freight order belong to the same order, the clearance status of the payment order, the order and the freight order inquired by the order system should be consistent, and it can be understood that the clearance status of any one of the payment order, the order and the freight order inquired by the order system can be used for representing a clearance audit result. In order to ensure the accuracy of clearance examination results, the clearance states of the payment order, the order and the freight order are respectively inquired.

Illustratively, after the polling waiting time, the clearance state of the payment order is inquired from the sea relation system through the payment system, the clearance state of the order and the clearance state of the freight note are inquired from the sea relation system through the e-commerce logistics system, and the clearance state of the payment order and the clearance state of the freight note are respectively judged. And only when the clearance state of the payment order inquired by the payment system and the clearance states of the order and the freight note inquired by the e-commerce logistics system are clearance in clearance failure or clearance success, the clearance state of the order represents clearance in clearance failure or clearance success, otherwise, the clearance state of the order represents clearance failure.

According to the method and the device, through polling a customs system for multiple times, after each polling, the clearance states of the payment order, the order and the freight order are obtained, and when the clearance states of the payment order, the order and the freight order represent that clearance is finished, the clearance auditing result is determined to be that clearance is finished. The payment order, the order and the freight order are polled for multiple times respectively, and the clearance examination result is obtained by comprehensively considering the clearance states of the payment order, the order and the freight order, so that the accuracy of the clearance examination result is improved.

In some embodiments, after the ith polling waiting time, the ith polling is performed to the maritime system according to the payment order, the order and the freight order, so as to obtain the ith clearance status of each of the payment order, the order and the freight order. This can be achieved by the following two examples.

In a first example, if i is smaller than M and the ith-1 clearance state represents clearance, determining that the clearance auditing result is clearance, and after the waiting time of the ith polling, continuing to perform the ith polling according to a payment order, an order or an invoice until the ith + H clearance state represents clearance completion, and obtaining the clearance auditing result as clearance completion; wherein M is an integer greater than or equal to 2, the ith polling waiting time is less than the (i-1) th polling waiting time, and H is a positive integer less than M-i.

According to the method and the system, the customs clearance states of the payment order, the order and the freight order need to be inquired from a customs system, and after a certain polling, if the customs clearance states of the payment order, the order and the freight order all represent that the customs clearance is finished, the clearance auditing result is determined to be that the clearance is finished. For convenience of describing the clearance process, in this example, the clearance polling of the payment order, the order and the freight note is represented by the order clearance polling, the clearance status after comprehensive consideration is performed on the clearance status of the payment order, the order and the freight note is represented by the clearance status of the order, and the clearance auditing result is represented by the order clearance auditing result for exemplary illustration.

For example, each polling will inquire the clearance status of the order, and the order submitted by the online store-out will require the user to wait for the clearance examination result of the order online to withdraw the goods and confirm the delivery or refund. Therefore, after the order clearance process is completed, it is very important to quickly obtain the order clearance audit result. If the polling times are too dense, the running resources of the order processing system are excessively consumed, and the resource waste is caused; if the polling times are too loose, the order clearance examination result cannot be obtained quickly, and the user experience satisfaction is reduced. Therefore, the embodiment of the invention provides a self-adaptive polling interval time calculation method considering user experience satisfaction, which can reduce resource consumption while meeting the user experience satisfaction.

The embodiment of the invention sets M, if the polling times are less than M and the order clearance auditing result is clearance, the waiting time of each polling is decreased progressively, namely, the waiting time of the ith polling is less than the waiting time of the (i-1) th polling until the clearance state of the order represents clearance completion. Illustratively, M is set to 5 and the first 4 polling latencies may be set, 14 minutes, 10.5 minutes, 8 minutes, 6 minutes, respectively.

It should be noted that M may be set by a person skilled in the art appropriately according to actual needs, and may be configured to poll the clearance status of the order within an effective number of times with a decreasing polling wait time.

The user can wait for a long time in the store online after the payment is completed. However, as the wait time increases and patience decreases, the frequency of queries increases, and thus the key to order clearance polling is the polling strategy. When the polling times are less than M, the embodiment of the invention polls the clearance state of the order with the descending polling waiting time, thereby improving the satisfaction degree of user experience and reducing the resource consumption.

In a second example, if i is greater than or equal to M and the i-1 st clearance state represents clearance, determining that the clearance examination result is clearance, and continuing to perform the i-th polling according to a payment order, an order or an invoice after a first preset time period until the i + K-th clearance state represents clearance completion, wherein the clearance examination result is obtained as clearance completion; wherein M is an integer greater than or equal to 2, and K is a positive integer greater than or equal to M-i.

If the polling times are greater than or equal to M and the order clearance auditing result is clearance, then subsequently polling the clearance state of the order with fixed polling waiting time, namely polling after a first preset time period each time until the clearance state of the order represents clearance completion. Illustratively, M is set to 5, and the wait times for the first 4 polling are 14 minutes, 10.5 minutes, 8 minutes, and 6 minutes, respectively; the polling waiting time after the 5 th time can be set to be 7 minutes, namely the first preset time period is 7 minutes and is longer than the polling waiting time of the 4 th time; the polling waiting time after the 5 th time can also be set to be 6 minutes, namely the first preset time period is 6 minutes and is equal to the polling waiting time of the 4 th time; the polling waiting time after the 5 th time may also be set to be 4 minutes, that is, the first preset time period is 4 minutes and is less than the polling waiting time of the 4 th time, which is not limited in this embodiment of the present invention.

It should be noted that the first preset time period may be set appropriately by a person skilled in the art according to actual needs, and the clearance status of the order may be polled on the premise of ensuring the user experience satisfaction and reducing resource consumption.

When the polling times are greater than or equal to M, the embodiment of the invention polls the clearance state of the order with fixed polling waiting time, thereby improving the satisfaction degree of user experience and reducing the resource consumption.

In some embodiments, the first polling latency is greater than or equal to M-1 first preset time periods; if i is smaller than M, the ith polling waiting time is equal to the difference value between the first polling waiting time and i-1 first preset time periods; and if i is greater than or equal to M, the M-1 th polling waiting time is greater than or equal to a first preset time period.

The first polling wait time is greater than M-1 first preset time periods, illustratively, M is set to 5, the first preset time period is set to 3 minutes, and the first 4 polling wait times are respectively 13 minutes, 10 minutes, 7 minutes and 4 minutes; the polling wait time after the 5 th time is 3 minutes. The 4 th polling wait time in this example is greater than 3 minutes, i.e., the M-1 th polling wait time is greater than the first preset time period.

The first polling wait time is equal to M-1 first preset time periods, that is, the first polling wait time is an integral multiple of the first preset time period, illustratively, M is set to 5, the first preset time period is set to 3 minutes, and the first 4 polling wait times are 12 minutes, 9 minutes, 6 minutes, and 3 minutes, respectively; the polling latencies after the 5 th time were all 3 minutes, i.e. 4 3 minutes, 2 minutes 3 and 1 minute 3. The 4 th polling wait time in this example is equal to 3 minutes, i.e., the M-1 th polling wait time is equal to the first preset time period.

According to the embodiment of the invention, the relation between each polling waiting time and the first preset time period is set, the polling waiting time is set in an arithmetic progression decreasing mode, and the clearance state of the order is polled with the uniformly decreasing polling waiting time, so that the user experience satisfaction is improved, and the resource consumption is reduced.

For the order with successful clearance, it is also necessary to determine whether the order is a delivery order, and if the order is a non-delivery order, that is, a self-picking order, the order is completed. If the order is a delivery order, the physical distribution state of the delivery order is changed to be waiting for delivery, and the logistics distribution polling flow of a subsequent order is entered. The embodiment of the present invention takes an order system as an execution subject, and two order types, namely, store pickup and logistics distribution, are considered, and the following description is made.

In S303, the clearance states of the payment order, the order and the delivery order all represent that clearance is completed, and after a clearance audit result is obtained, the order processing method provided by the embodiment of the present invention further includes S304 and S305. As shown in fig. 4, fig. 4 is a flowchart illustrating optional steps of another order processing method according to an embodiment of the present invention.

S304, judging whether the order is a distribution order according to the data corresponding to the order.

S305, if the order is a delivery order, polling the waybill delivery result to the E-business logistics system until the waybill delivery result represents that waybill delivery is completed.

When the clearance examination result of the order is that clearance is successful and the order type is a delivery order, the freight note logistics state needs to be polled. Because the delivery is through the electronic commerce logistics system, the order system in the embodiment of the invention inquires the waybill logistics state, namely the waybill delivery result, from the electronic commerce logistics system.

If the order is a delivery order, the data corresponding to the order comprises a delivery identifier, and the order system judges whether the order is the delivery order or not according to the delivery identifier. If the order is not a delivery order, i.e., a self-pick order or a non-delivery order, the order is complete. And if the order is a delivery order, polling the waybill delivery result by the order system to the E-business logistics system until the waybill delivery result represents that the waybill delivery is completed. The online power-on merchant platform and the online store-off system are linked, and the waybill distribution result is inquired by the online store-off system corresponding to the online power-on merchant platform, so that the working efficiency is improved.

In the above S305, the waybill distribution result is polled to the e-commerce logistics system until the waybill distribution result represents that the waybill distribution is completed, which may also be implemented in the following manner. Polling the waybill logistics state to an e-commerce logistics system according to a polling strategy; identifying the waybill logistics state according to each polling result of the waybill logistics state to obtain an identification result, wherein the identification result comprises waiting for delivery, delivery in-process and delivery completion; and updating the waybill distribution result into a state corresponding to the identification result until the waybill distribution result represents that the waybill distribution is completed.

The logistics tracking is mainly recorded in a node form, and the number of the nodes is different according to the difference of the logistics distance. The embodiment of the invention realizes the query of the delivery result of the waybill by recording a plurality of key nodes including but not limited to waiting for delivery, delivered, delivery in process, due delivery and rejection.

In the logistics distribution polling flow of the order, the starting logistics state of the order is to be delivered. In the logistics distribution inquiry of each order, the order system inquires the waybill logistics state of the waybill from the e-commerce logistics system, and the waybill logistics state is identified according to the key nodes. And if the waybill logistics state is identified to be in the process of delivery or delivery, updating the waybill delivery result to be in the process of delivery or delivery. And judging whether the delivery of the waybill is finished according to the waybill delivery result, if not, continuing to perform next polling until the waybill delivery result represents that the waybill delivery is finished.

According to the embodiment of the invention, the online store-leaving system corresponding to the online e-commerce platform is used, so that the process of inquiring the waybill distribution result is realized, and the working efficiency is improved.

In some embodiments, the polling policy comprises: if the user does not inquire the waybill logistics state on the e-commerce platform, polling the waybill logistics state to the e-commerce logistics system according to the interval of a second preset time period; and if the user inquires the waybill logistics state on the E-commerce platform, the waybill logistics state is polled to the E-commerce logistics system again according to the interval of the second preset time period by taking the time point corresponding to the waybill logistics state inquired on the E-commerce platform by the user as the starting point.

The e-commerce platform in this example represents an online e-commerce platform.

Because there are many uncertain factors of the delivery time, if the user does not inquire the waybill logistics state on the e-commerce platform, the polling can be performed according to a fixed time interval, that is, the waybill logistics state is polled to the e-commerce logistics system according to an interval of a second preset time period, for example, the polling is performed once every 1 hour. The user can also inquire the waybill logistics state on the E-commerce platform by himself, the inquiry behavior of the user on the E-commerce platform is regarded as one inquiry, the next inquiry time takes the user inquiry time point as a starting point, and the waybill logistics state is polled to the E-commerce logistics system again according to the interval of a second preset time period. By the polling strategy provided by the embodiment of the invention, each order can be automatically inquired again after the second preset time period after the last inquiry, so that the inquiry efficiency is improved.

It should be noted that the second preset time period may be set appropriately by a person skilled in the art according to actual needs, and the clearance status of the order may be polled on the premise of ensuring the user experience satisfaction and reducing resource consumption.

The first and second are used in the present invention only for distinguishing names, do not represent sequential relationships, and are not understood to indicate or imply relative importance or implicitly indicate the number of indicated technical features, for example, a first preset time period and a second preset time period.

After the waybill distribution result represents that waybill distribution is completed in the above S305, the order processing method provided in the embodiment of the present invention further includes the following steps: determining order completion or order cancellation according to the delivery result of the freight note; if the order is not a delivery order, the order is complete.

After the delivery of the freight note is completed, the embodiment of the invention also determines whether the freight note is properly put according to the delivery result of the freight note, and determines whether the order is completed or cancelled according to the delivery result of the freight note, and the method comprises the following steps: if the waybill refuses, canceling the order; if the waybill is properly placed, the order is complete.

For example, if the user rejects the express delivery, the order system regards the user as canceling the order after knowing that the user rejects the express delivery from the e-commerce logistics system.

In the following, an exemplary application of the embodiments of the present invention in a practical application scenario will be described. The order processing method provided by the embodiment of the invention is realized through the following steps: payment order, clearance report of order and freight order, clearance polling of order and logistics distribution polling of order.

1. Closing report for payment order, order and freight note

As shown in fig. 5, fig. 5 is an alternative flowchart of an order entry according to an embodiment of the present invention. After the order payment is completed, three orders (payment order, order and shipping order) are reported. In this example, the payment system reports the payment order, and the payment system determines whether the payment order is successfully reported according to the report result of the payment order, and sends the report result of the payment order to the ordering system. If the customs declaration fails, the order is cancelled. If the customs declaration is successful, an order and an invoice are declared through the E-commerce logistics system. The order system receives the customs clearance report results of the orders and the freight notes sent by the customs clearance system through the E-commerce logistics system, the E-commerce logistics system judges whether the orders and the freight notes are clearance reported successfully or not according to the clearance report results of the orders and the freight notes, and sends the clearance report results of the orders and the freight notes to the order system. If the customs declaration fails, the order is cancelled. If the customs clearance is successful, namely, all the three customs clearance are successful, the state in the order clearance is switched to, and a subsequent order clearance polling process is entered.

2. Order clearance polling process

As shown in fig. 6, fig. 6 is an alternative flowchart of an order clearance polling according to an embodiment of the present invention. In the embodiment of the invention, the order, the payment order and the freight note are connected together through the order number, and the payment order, the order and the freight note are cleared in a customs system as a whole. For convenience of describing the clearance polling process, in this example, the order clearance polling represents clearance polling on the payment order, the order and the freight note, the clearance state of the order represents the clearance state after comprehensive consideration is performed on the clearance state of the payment order, the order and the freight note, and the clearance examination result represents the clearance examination result, which is exemplarily explained.

If the payment order, the order and the freight order are successfully reported, the customs clearance system needs to wait for clearance. In the order clearance polling, the starting clearance state of the order represents clearance, the order system polls the clearance state of the order to the customs system according to an order clearance polling strategy, judges whether the order is cleared completely or not according to the clearance state of the order, and if the order is not cleared completely, continuously inquires and judges at the next polling. And stopping polling until the clearance state of the order represents clearance completion, and polling is required to be performed all the time as long as the clearance state of the order represents clearance. And if the order clearance is finished, judging whether the clearance is successful. If clearance fails, the order is cancelled and polling is not performed. For the order with successful clearance, it is also necessary to determine whether the order is a delivery order, and if the order is a non-delivery order, that is, a self-picking order, the order is completed. If the order is a delivery order, the physical distribution state of the delivery order is changed to be delivered, namely the order is delivered, and then the logistics distribution polling process of the subsequent order is entered.

An example is listed to illustrate the order clearance polling strategy. The first interval time Tf, the base interval time Tb, the number of polls Nf are set, and the first interval Tf is an integral multiple of the base interval time, expressed as Nm, Tf-Nm × Tb. And after the customs clearance is successfully reported, waiting for Tf time to start first polling, and waiting for next polling if the clearance state of the order represents clearance, wherein the polling frequency Nf is 1. The next polling time is Tf-Tb, if the clearance state of the order represents clearance, the polling frequency Nf +1 is 2, the next polling interval time is Tf-2 × Tb, and so on, the interval time calculation mode is: Tf-Nf × Tb. When the polling frequency Nf exceeds Nm-1, the interval time reaches the minimum value, namely Tb. Through the order clearance polling mode, the interval time is shorter and shorter as the time goes.

For example, Tf is set to 9 minutes, Tb is set to 3 minutes, the minimum interval time is Tb, the first query occurs 9 minutes after the successful customs clearance, the second query occurs 9+ 6-15 minutes after the customs clearance, then queries are performed at 18 minutes, 21 minutes, 24 minutes, 27 minutes, 30 minutes, respectively, and so on. The order clearance polling strategy in this example can reduce resource consumption while satisfying user experience satisfaction.

3. Logistics distribution polling process of orders

As shown in fig. 7, fig. 7 is an alternative flowchart of a logistics distribution polling according to an embodiment of the present invention. The order in the embodiment of the invention is divided into a self-taking order and a delivery order. The waybill includes logistics delivery information and is associated with the order by an order number. If the order is a self-picking order and has no logistics distribution information, the order is finished after clearance of the order is finished. When the order clearance is successful and the order type is a delivery order, delivery is required after the clearance is successful, and the freight note logistics state of the freight note is required to be polled. Because the order is distributed through the e-commerce logistics system, the order system inquires the e-commerce logistics system about the waybill logistics state of the waybill.

In the logistics polling flow of orders, the logistics state of the waybill includes, but is not limited to, to be shipped, and in-delivery. In the logistics distribution query of each order, the order system queries the waybill logistics state from the e-commerce logistics system according to the logistics distribution polling strategy, and identifies the waybill logistics state according to the key nodes. And if the waybill logistics state is identified to be in the shipped or delivery, the waybill logistics state is converted into the shipped or delivery. And judging whether the delivery of the freight note is finished according to the delivery result of the freight note. If the delivery is not completed, the next polling is continued. If the delivery of the waybill is finished, whether the waybill is properly delivered is judged. And if the waybill is rejected, canceling the order. If the waybill is properly placed, the order is complete. The whole flow is finished.

It should be noted that, the user may log in the e-commerce platform to browse the goods, place orders and inquire, the e-commerce may open a store on the e-commerce platform and maintain the goods information of the sold goods in the store, and the goods real object may be managed by the e-commerce logistics system, such as storage, distribution, and the like. It is understood that, in this example, the user who logs in the e-commerce platform to browse the goods, order and inquire refers to a consumer user, and the e-commerce of the shop opened on the e-commerce platform refers to an enterprise merchant. In order to enable the user to see the logistics distribution information, the order system needs to initiate a request to the e-commerce logistics system to inquire the logistics distribution information.

Describing the logistics distribution polling strategy by taking an example that the waybill logistics state is logistics distribution information, the time point corresponding to each time that the user inquires the waybill logistics state on the e-commerce platform is the latest inquiry time, and the second preset time period is 1 hour, and combining the order A and the order B. And if the user does not inquire the waybill logistics state on the E-commerce platform, the order system inquires the waybill logistics state once every 1 hour from the E-commerce logistics system. According to the polling strategy, the query time of the order A and the query time of the order B are 14:00, 15:00, 16:00 and … …. If the user of order a manually inquires about logistics distribution information once at 14:30, and the latest inquiry time is 14:30, the inquiry time of order a becomes 14:00, 14:30, 15:30, 16:30 and … …. If the user of order a inquires logistics distribution information again at 16:10, and the latest inquiry time is 16:10, the inquiry time of order a is 15:30, 16:10, 17:10 and … …. If the user of order B does not manually inquire the logistics distribution information during this period, the inquiry time of order B is consistent with the polling strategy, i.e. 14:00, 15:00, 16:00, … …. The latest query time in this example represents the time closest to the current time, of the user manual query time and the order system polling automatic query time. Polling is performed at intervals of 1 hour based on the latest query time. By the polling strategy provided by the embodiment of the invention, each order can be automatically inquired again after 1 hour after the last inquiry. It can be understood that the order system cannot guarantee the manual query time, and the order system can only guarantee that the query is automatically performed after 1 hour after the manual query.

To implement the order processing method according to the embodiment of the present invention, an order processing apparatus is further provided according to the embodiment of the present invention, as shown in fig. 8, fig. 8 is a schematic structural diagram of an order processing apparatus according to the embodiment of the present invention, where the order processing apparatus 80 includes: a first declaration unit 801, configured to declare a payment order to the sea relation system through the payment system after the order payment is completed; a second declaring unit 802, configured to declare, through an e-commerce logistics system, an order and an invoice to the customs system if the customs declaration result of the customs system on the payment order is received through the payment system as a successful customs declaration, where the invoice is generated by the e-commerce logistics system according to the order; a polling unit 803, configured to poll the customs system for respective clearance statuses of the payment order, the order, and the waybill if the customs clearance results of the customs system on the order and the waybill are received through the e-commerce logistics system and are both clearance successful, until the clearance statuses of the payment order, the order, and the waybill all represent clearance completion, and obtain a clearance audit result; the clearance completion comprises clearance success and clearance failure.

In some embodiments, the polling unit 803 is further configured to perform, after the ith polling wait time, the ith polling to the customs system according to the payment order, the order and the waybill, so as to obtain the ith clearance status of each of the payment order, the order and the waybill; wherein i is a positive integer; and if the ith clearance state represents that clearance is finished, determining that the clearance examination result is clearance finished.

In some embodiments, the polling unit 803 is further configured to determine that the clearance audit result is in clearance if i is less than M and the i-1 st clearance state represents clearance, and after the ith polling waiting time, continue to perform the ith polling according to the payment order, the order, or the freight order until the i + H clearance state represents clearance completion, and obtain the clearance audit result as clearance completion; wherein M is an integer greater than or equal to 2, the ith polling waiting time is less than the (i-1) th polling waiting time, and H is a positive integer less than M-i.

In some embodiments, the polling unit 803 is further configured to determine that the clearance audit result is in clearance if i is greater than or equal to M and the i-1 st clearance state represents clearance, and continue to perform, after a first preset time period, the i-th polling according to the payment order, the order, or the freight order until the i + K-th clearance state represents clearance completion, and obtain the clearance audit result as clearance completion; wherein M is an integer greater than or equal to 2, and K is a positive integer greater than or equal to M-i.

In some embodiments, the first polling latency is greater than or equal to M-1 first preset time periods; if i is smaller than M, the ith polling waiting time is equal to the difference value between the first polling waiting time and i-1 first preset time periods; and if i is greater than or equal to M, the M-1 polling waiting time is greater than or equal to the first preset time period.

In some embodiments, the polling unit 803 is further configured to poll the customs system for the clearance status of the payment order through the payment system; and polling the clearance state of the order and the freight note to the customs system through the E-commerce logistics system.

In some embodiments, the order processing apparatus 80 further includes an order distribution polling unit, and the order distribution polling unit 803 is configured to determine whether the order is a distribution order according to data corresponding to the order; and if the order is a delivery order, polling the waybill delivery result to the E-commerce logistics system until the waybill delivery result represents that the waybill delivery is completed.

In some embodiments, the order distribution polling unit is further configured to poll the electronic commerce logistics system for the waybill logistics status according to a polling policy; identifying the waybill logistics state according to each polling result of the waybill logistics state to obtain an identification result, wherein the identification result comprises waiting for delivery, delivery in-process and delivery completion; and updating the waybill distribution result into a state corresponding to the identification result until the waybill distribution result represents that the waybill distribution is completed.

In some embodiments, the polling policy comprises: if the user does not inquire the waybill logistics state on the e-commerce platform, polling the waybill logistics state to the e-commerce logistics system according to an interval of a second preset time period; if the user inquires the waybill logistics state on the e-commerce platform, the waybill logistics state is polled to the e-commerce logistics system again according to the interval of the second preset time period by taking the time point corresponding to the waybill logistics state inquired by the user on the e-commerce platform as a starting point.

In some embodiments, the order processing apparatus 80 further includes an order placing unit, and the order placing unit is configured to determine that the order is completed or cancelled according to a delivery result of the waybill; if the order is not a delivery order, the order is completed.

The order processing apparatus 80 provided in the above embodiment may be understood as the order system in fig. 1 and 2.

It should be noted that, when the order processing apparatus provided in the above embodiment performs order processing, only the division of the above program modules is exemplified, and in practical applications, the processing distribution may be completed by different program modules according to needs, that is, the internal structure of the apparatus may be divided into different program modules to complete all or part of the above-described processing. In addition, the order processing apparatus and the order processing method provided by the above embodiments belong to the same concept, and specific implementation processes and beneficial effects thereof are described in detail in the method embodiments and are not described herein again. For technical details not disclosed in the embodiments of the apparatus, reference is made to the description of the embodiments of the method of the invention for understanding.

In this embodiment of the present invention, fig. 9 is a schematic structural diagram of an order processing device proposed in this embodiment of the present invention, and as shown in fig. 9, the device 90 proposed in this embodiment of the present invention may further include a processor 901, a memory 902 storing executable instructions of the processor 901, and in some embodiments, the order processing device 90 may further include a communication interface 903, and a bus 904 for connecting the processor 901, the memory 902, and the communication interface 903.

In an embodiment of the present invention, the Processor 901 may be at least one of an Application Specific Integrated Circuit (ASIC), a Digital Signal Processor (DSP), a Digital Signal Processing Device (DSPD), a ProgRAMmable Logic Device (PLD), a Field ProgRAMmable Gate Array (FPGA), a Central Processing Unit (CPU), a controller, a microcontroller, and a microprocessor. It will be appreciated that the electronic devices used to implement the processor functions described above may be other devices, and embodiments of the present invention are not limited in particular. The order processing device 90 may further comprise a memory 902, which memory 902 may be connected to the processor 901, wherein the memory 902 is adapted to store executable program code comprising computer operating instructions, and wherein the memory 902 may comprise a high speed RAM memory and may further comprise a non-volatile memory, such as at least two disk memories.

In an embodiment of the present invention, a bus 904 is used for connecting the communication interface 903, the processor 901, and the memory 902, and mutual communication among these devices.

In an embodiment of the present invention, memory 902 is used to store instructions and data.

In this embodiment of the present invention, the processor 901 is configured to declare a payment order to the sea relation system through the payment system after the order payment is completed; if the customs clearance report result of the customs clearance system on the payment order is received through the payment system and is successful, an order and an invoice are reported to the customs clearance system through an e-commerce logistics system, wherein the invoice is generated by the e-commerce logistics system according to the order; if the customs clearance results of the customs system on the order and the freight note are received to be clearance successful through the E-commerce logistics system, polling respective clearance states of the payment note, the order and the freight note to the customs system until the clearance states of the payment note, the order and the freight note all represent clearance completion, and obtaining clearance auditing results; the clearance completion comprises clearance success and clearance failure.

In practical applications, the Memory 902 may be a volatile Memory (volatile Memory), such as a Random-Access Memory (RAM); or a non-volatile Memory (non-volatile Memory), such as a Read-Only Memory (ROM), a flash Memory (flash Memory), a Hard Disk (Hard Disk Drive, HDD) or a Solid-State Drive (SSD); or a combination of the above types of memories and provides instructions and data to the processor 901.

In addition, each functional module in this embodiment may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware or a form of a software functional module.

Based on the understanding that the technical solution of the present embodiment essentially or a part contributing to the prior art, or all or part of the technical solution, may be embodied in the form of a software product stored in a storage medium, and include several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor (processor) to execute all or part of the steps of the method of the present embodiment. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.

An embodiment of the present invention provides a computer-readable storage medium, on which a program is stored, where the program, when executed by a processor, implements the order processing method according to any of the above embodiments.

For example, the program instructions corresponding to an order processing method in this embodiment may be stored in a storage medium such as an optical disc, a hard disk, a usb disk, or the like, and when the program instructions corresponding to an order processing method in the storage medium are read or executed by an electronic device, the order processing method according to any of the above embodiments may be implemented.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of a hardware embodiment, a software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, optical storage, and the like) having computer-usable program code embodied therein.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of implementations of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart block or blocks and/or flowchart block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart block or blocks in the flowchart and/or block diagram block or blocks.

The above description is only a preferred embodiment of the present invention, and is not intended to limit the scope of the present invention.

Claims

1. An order processing method, characterized in that the method comprises:

after the order payment is completed, a payment order is declared to the sea relation system through the payment system;

if the customs clearance report result of the customs clearance system on the payment order is received through the payment system and is successful, an order and an invoice are reported to the customs clearance system through an e-commerce logistics system, wherein the invoice is generated by the e-commerce logistics system according to the order;

if the customs clearance results of the customs system on the order and the freight note are received to be clearance successful through the E-commerce logistics system, polling respective clearance states of the payment note, the order and the freight note to the customs system until the clearance states of the payment note, the order and the freight note all represent clearance completion, and obtaining clearance auditing results; the clearance completion comprises clearance success and clearance failure.

2. The method of claim 1, wherein the polling the customs system for clearance status of the payment order, the order, and the waybill until clearance status of the payment order, the order, and the waybill all indicate clearance completion, obtaining clearance audit results, comprises:

after the ith polling waiting time, carrying out ith polling on the customs system according to the payment order, the order and the freight note to obtain the ith clearance state of each of the payment order, the order and the freight note; wherein i is a positive integer;

and if the ith clearance state represents that clearance is finished, determining that the clearance examination result is clearance finished.

3. The method of claim 2, wherein after the ith polling wait time, the method further comprises, after an ith polling of the customs system for an ith clearance status based on the payment order, the order, or the waybill, the method further comprises:

if i is less than M and the ith-1 st clearance state represents clearance, determining that the clearance checking result is clearance, and after the ith polling waiting time, continuing to perform the ith polling according to the payment order, the order or the freight note until the ith + H clearance state represents clearance completion, and obtaining the clearance checking result as clearance completion;

wherein M is an integer greater than or equal to 2, the ith polling waiting time is less than the (i-1) th polling waiting time, and H is a positive integer less than M-i.

4. The method of claim 2, wherein after the ith polling wait time, the method further comprises, after an ith polling of the customs system for an ith clearance status based on the payment order, the order, or the waybill, the method further comprises:

if i is greater than or equal to M and the ith-1 st clearance state represents clearance, determining that a clearance checking result is clearance, and continuing to perform the ith polling according to the payment order, the order or the freight note after a first preset time period until the clearance checking result is obtained and is clearance completed when the ith + K clearance state represents clearance;

wherein M is an integer greater than or equal to 2, and K is a positive integer greater than or equal to M-i.

5. The method according to any one of claims 2 to 4,

the first polling waiting time is greater than or equal to M-1 first preset time periods;

if i is smaller than M, the ith polling waiting time is equal to the difference value between the first polling waiting time and i-1 first preset time periods;

and if i is greater than or equal to M, the M-1 polling waiting time is greater than or equal to the first preset time period.

6. The method of any of claims 1-4, wherein said polling said customs system for clearance status of said payment order, said order, and said waybill comprises:

polling, by the payment system, the customs system for clearance status of the payment order;

and polling the clearance state of the order and the freight note to the customs system through the E-commerce logistics system.

7. The method of claim 1, wherein after the clearance status of the payment order, the order, and the shipping order all indicate that clearance is complete, and clearance audit results are obtained, the method further comprises:

judging whether the order is a distribution order or not according to the data corresponding to the order;

and if the order is a delivery order, polling the waybill delivery result to the E-commerce logistics system until the waybill delivery result represents that the waybill delivery is completed.

8. The method of claim 7, wherein polling the ecommerce logistics system for waybill delivery results until the waybill delivery results characterize that the waybill delivery is complete, comprises:

polling the waybill logistics state to the E-commerce logistics system according to a polling strategy;

identifying the waybill logistics state according to each polling result of the waybill logistics state to obtain an identification result, wherein the identification result comprises waiting for delivery, delivery in-process and delivery completion;

and updating the waybill distribution result into a state corresponding to the identification result until the waybill distribution result represents that the waybill distribution is completed.

9. The method of claim 8, wherein the polling policy comprises:

if the user does not inquire the waybill logistics state on the e-commerce platform, polling the waybill logistics state to the e-commerce logistics system according to an interval of a second preset time period;

if the user inquires the waybill logistics state on the e-commerce platform, the waybill logistics state is polled to the e-commerce logistics system again according to the interval of the second preset time period by taking the time point corresponding to the waybill logistics state inquired by the user on the e-commerce platform as a starting point.

10. The method of any of claims 7-9, wherein after the waybill dispatch result characterizes the waybill dispatch is complete, the method further comprises:

determining the order completion or the order cancellation according to the delivery result of the freight note;

if the order is not a delivery order, the order is completed.

11. An order processing apparatus, characterized in that the apparatus comprises:

the first declaration unit is used for declaring a payment order to the sea relation system through the payment system after the order payment is completed;

the second declaration unit is used for declaring an order and an invoice to the customs system through an e-commerce logistics system if the customs declaration result of the customs system on the payment order is received through the payment system and is successful, wherein the invoice is generated by the e-commerce logistics system according to the order;

the polling unit is used for polling the customs system for the clearance states of the payment order, the order and the freight note until the clearance states of the payment order, the order and the freight note all represent clearance completion to obtain clearance auditing results if the clearance results of the customs system for the order and the freight note are received through the e-commerce logistics system and are both clearance successful; the clearance completion comprises clearance success and clearance failure.

12. The order processing system is characterized by comprising an order system, a payment system, an e-commerce logistics system and a customs system;

the order system is used for sending a payment order to the payment system after order payment is completed;

the payment system is used for declaring the payment order to the sea relation system;

the customs system is used for auditing the payment order and sending a customs declaration result of the payment order to the order system through the payment system;

the order system is further used for sending an order to the e-commerce logistics system if the customs clearance result of the payment order is successful;

the e-commerce logistics system is used for generating an invoice according to the order and reporting the order and the invoice to the customs system;

the customs system is further used for auditing the order and the freight note and sending a customs declaration result of the order and the freight note to the order system through the e-commerce logistics system;

the order system is further configured to poll the customs clearance system for the respective clearance states of the payment order, the order and the freight note if the clearance report results of the order and the freight note are both successful in clearance report until the clearance states of the payment order, the order and the freight note all represent clearance completion, and a clearance check result is obtained; the clearance completion comprises clearance success and clearance failure.

13. An order-processing apparatus, characterized in that the apparatus comprises a memory and a processor, the memory storing a computer program operable on the processor, the processor implementing the steps of the method according to any one of claims 1 to 10 when executing the program.

14. A computer-readable storage medium having stored thereon executable instructions for, when executed by a processor, implementing the method of any one of claims 1 to 10.