CN114004573A - Industrial control safety emergency command communication system and method - Google Patents
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Abstract
The invention discloses an industrial control safety emergency command communication system and a method, wherein the system consists of an industrial control safety emergency command server and an industrial control safety emergency command client, and the industrial control safety emergency command server comprises an industrial control safety emergency command application server and an instant communication server; the industrial control safety emergency command client comprises an instant messaging client and an industrial control safety emergency command application program. According to the invention, risk and event information report of a monitoring mechanism, step-by-step report of major events of a monitored unit, step-by-step issue and feedback of event report and risk early warning, comprehensive query of information and report, step-by-step report and step-by-step audit of information assets, sharing of various documents and safety information fed back by policies, and task issue of daily and monthly reports are realized, so that emergency cooperative processes of safety event/risk report, research and judgment, treatment, feedback and the like are realized, flexible cooperative process management is realized, and timely response to industrial control safety events is realized.
Description
Technical Field
The invention relates to the field of industrial control safety, in particular to an industrial control safety emergency command communication system and method.
Background
At present, China enters the rapid development period of industrial transformation, and the information safety problem of an industrial control system is more prominent as intelligent manufacturing promotes the continuous integration of informatization and industrialization. On one hand, the industrial control system in China is still weak in foundation at present, and the safety level and the intelligent level of industrial enterprises in China are different. A large number of old industrial control systems are put into production for years, the safety protection state is very fragile, and the safety transformation is very difficult. On the other hand, the security consciousness of industrial enterprises in China is still in a primary stage, most of the information security construction of the industrial enterprises in China is still security protection construction around the basic security requirements of the enterprises, and the information security construction of the industrial enterprises in China is also in a primary stage mainly based on equipment acquisition. Meanwhile, with the rapid development of new technologies, network security threat events are also rising continuously, and how to enhance the rapid response, the linkage cooperative management, the linkage disposal and the cooperative protection of the network security events is a problem that important consideration is needed in the current network security supervision and construction process.
According to relevant laws and regulations such as 'national network security incident emergency plan', 'public internet network security threat monitoring and handling method', 'industrial control system information security incident emergency management working guide' and the like, which are issued by the Ministry of industry and correspondence, in order to improve the network security incident emergency processing efficiency and the normative security incident emergency processing flow, user units of various industries adopt technical means to construct a set of linkage processing working platform of network security emergency incidents and improve the emergency linkage cooperative handling capability.
Disclosure of Invention
The invention aims to provide an industrial control safety emergency command communication system and a method, wherein the system is a comprehensive coordination platform for enhancing the response capability of an industrial communication department to industrial control safety events, integrates multiple services such as information reporting, information research and judgment, event handling, early warning release, work reports, safety information, document sharing, statistical analysis, instant messaging, audio-video conferences and the like, and supports a cooperative office mode of a PC (personal computer) end and a mobile end. The method comprises the steps of risk and event information reporting of a monitoring mechanism, gradual reporting of major events of a monitored unit, gradual issuing and gradual feedback of event reporting and risk early warning, comprehensive inquiry of information and reporting, gradual reporting and gradual auditing of information assets, sharing of various documents and safety information fed back by policies, and task issuing of daily reports, weekly reports and monthly reports, so that emergency cooperative processes such as safety event/risk reporting, research and judgment, disposal, feedback and the like are realized, flexible cooperative process management is realized, and timely response can be performed on industrial control safety events.
An industrial control safety emergency command communication system is composed of an industrial control safety emergency command server and an industrial control safety emergency command client, wherein the industrial control safety emergency command server comprises an industrial control safety emergency command application server and an instant communication server; the industrial control safety emergency command client comprises an instant messaging client and an industrial control safety emergency command application program;
the industrial control safety emergency command server and the industrial control safety emergency command client support all-in-one machine deployment, the industrial control safety emergency command server is uniformly installed on a customized all-in-one machine server, and the industrial control safety emergency command client is downloaded by a user and/or uniformly distributed to the user;
the industrial control safety emergency command server and the industrial control safety emergency command client support connection through various wired and wireless networks.
Further, the industrial control safety emergency command application server is used for providing emergency command services, and the emergency command services include information collection and storage in a warehouse, information study and judgment, event handling, early warning release, work reports, safety information, document sharing and statistical analysis.
Further, the instant messaging server is used for providing remote office services, and the remote office services comprise instant messaging, audio and video conferences, approval check-in, electronic mailboxes and cloud disks.
Further, the instant messaging client is installed on a terminal and used as an entrance for accessing the remote office service of the instant messaging server, and the terminal comprises a desktop computer, a notebook computer and a mobile intelligent device.
Further, the industrial control safety emergency command application program runs on a platform of the instant messaging client, provides functions of information reporting, work supervision, present quick reporting, local quick reporting, event notification, event handling, early warning notification, risk prompting, work reporting, asset management and document sharing for a user, and accesses an emergency command service provided by the industrial control safety emergency command application server.
Furthermore, the industrial control safety emergency command server supports multi-level deployment to construct an industrial control safety multi-level emergency command communication system and supports the establishment of a five-level linkage industrial control safety emergency command communication system of a ministry of force, a headquarters, an industry field, a group enterprise, an area and a plant station.
Further, the system can set a plurality of different user roles according to the responsibility support of the assumed industrial control safety emergency command, wherein the user roles comprise an attendant, a contact person of a supervision unit, a contact person of a supervised unit, an examination and approval leader, a safety expert and a technical support unit.
Further, the regulatory unit contacts and approval leaders may be ranked according to the level of the regulatory unit; the watchman and the supervision contact person are mainly responsible for issuing the examined and approved reports, documents, safety information and work tasks of the examination and approval leaders of the supervision units to subordinate supervision units and supervised units, and processing and examining the asset information reported by the supervised units;
when the operator on duty and the contacts of all levels of supervision units can coordinate the safety experts and the technical support units for assistance when the operator on duty lacks professional technical strength for treatment or rectification; the safety expert provides study and judgment opinions for the on-duty personnel and the contact persons of the supervision units at all levels, and reports important safety information; the technical support unit provides technical support for the subordinate units in monitoring, inspection or treatment.
In addition, the invention provides an industrial control safety emergency command communication method, which is applied to monitoring and discovering events and risks and reporting the events and the risks to a supervised unit and comprises the following steps:
the technical support unit finds the event/risk information through the detection platform and reports the event/risk information to the operator on duty;
the attendant converts the event/risk information into event notification/risk early warning, and issues the notification/early warning to a subordinate supervision unit directly or after asking for a leader to examine and approve;
the supervision units receiving the report/early warning issue the report/early warning to the supervised units step by step;
and after receiving and processing the report/early warning, the supervised unit feeds the report/early warning back to a superior supervising unit and feeds the report/early warning back to an attendant step by step.
Further, the method is also applied to the fact that a monitored unit reports events and risks step by step and requests assistance in handling, and is divided into the following steps:
the monitored unit sends the event/risk information to a superior monitoring unit, and the superior monitoring unit reports the event/risk information to a superior monitoring unit until a person on duty;
after the on-duty person and each supervision unit study and judge the reported information, when finding that the reported information cannot be provided with a treatment suggestion, coordinating a safety expert to provide a study and judge suggestion;
according to the judging opinions, event/risk information is converted into event notification/risk early warning;
the watchman and all levels of supervision units select the notified supervision units and technical support units, and directly or after asking for the leader to examine and approve, the supervision units and technical support units are issued;
the supervision units receiving the report/early warning issue to the supervised units step by step;
and after receiving and processing the report/early warning, the supervised unit feeds the report/early warning back to a superior supervising unit and feeds the report/early warning back to an attendant step by step.
The invention can realize the following technical effects: firstly, the industrial control safety event can be responded in time through the risk/event information report of a monitoring mechanism and the gradual report of the major event of a monitored unit; secondly, when the operators on duty and all supervision units can not provide treatment suggestions for the reported risk/event information, the operators can provide judgment opinions in time through coordinating the safety experts and convert the judgment opinions according to judgment opinion results; third, the higher level supervisory unit can also issue reports, documents, safety information and work tasks to the lower level supervisory unit and the supervised unit, so that the lower level supervisory unit and the supervised unit can check in time.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly introduced below, and it is apparent that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained based on these drawings without inventive changes.
Fig. 1 is a schematic structural diagram of an industrial safety emergency command communication system provided by the invention;
FIG. 2 is a schematic diagram of user roles in an industrial safety emergency command communication system according to the present invention;
fig. 3 is a schematic flow chart of an industrial control safety emergency command communication method provided by the invention;
fig. 4 is a schematic flow chart of another industrial control safety emergency command communication method provided by the invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more clearly and completely apparent, the technical solutions in the embodiments of the present invention will be described below with reference to the accompanying drawings in the embodiments of the present invention, and it should be noted that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a schematic structural diagram of an industrial control safety emergency command communication system provided by the present invention, and as shown in fig. 1, the system is composed of an industrial control safety emergency command server 11 and an industrial control safety emergency command client 12, where the industrial control safety emergency command server 11 includes an industrial control safety emergency command application server 111 and an instant messaging server 112; the industrial control safety emergency command client 12 comprises an instant messaging client 121 and an industrial control safety emergency command application 122.
The industrial control safety emergency command server 11 and the industrial control safety emergency command client 12 support all-in-one machine deployment, the industrial control safety emergency command server 11 is uniformly installed on a customized all-in-one machine server, and the industrial control safety emergency command client 12 is downloaded by a user and/or uniformly distributed to the user;
the industrial control safety emergency command server 11 and the industrial control safety emergency command client 12 support connection through various wired and wireless networks.
The industrial control safety emergency command application server 111 is used for providing emergency command services, and the emergency command services include information collection and storage in a warehouse, information study and judgment, event handling, early warning release, work reports, safety information, document sharing and statistical analysis.
The instant messaging server 112 is configured to provide remote office services, which include instant messaging, audio and video conferencing, approval check-in, email, and cloud disk.
The instant messaging client 121 is installed on a terminal for serving as an entrance for accessing the remote office service of the instant messaging server, and the terminal includes a desktop computer, a notebook computer and a mobile intelligent device.
The industrial control safety emergency command application program 122 runs on the platform of the instant messaging client 121, provides functions of information reporting, work supervision, today's quick reporting, local quick reporting, event notification, event handling, early warning notification, risk prompting, work reporting, asset management and document sharing for a user, and accesses an emergency command service provided by the industrial control safety emergency command application server.
The industrial control safety emergency command server 11 supports multi-level deployment to construct an industrial control safety multi-level emergency command communication system and supports the establishment of a five-level linkage industrial control safety emergency command communication system of a ministry of force, headquarters, an industry field, a group enterprise, an area and a plant station.
The system can support and set a plurality of different user roles according to the responsibility content of the assumed industrial control safety emergency command, wherein the user roles comprise an attendant, a supervision unit contact, a supervised unit contact, an examination and approval leader, a safety expert and a technical support unit. As shown in fig. 2, fig. 2 is a schematic view of a user role in an industrial safety emergency command communication system according to the present invention.
The contacts and the examination and approval leaders of the supervision units can be classified according to the levels of the supervision units, for example, the contacts and the examination and approval leaders can be supervised step by step according to the regional levels, provincial levels, city levels, district and county levels and the like; the watchman and the supervision contact person are mainly responsible for issuing the examined and approved reports, documents, safety information and work tasks of the examination and approval leaders of the supervision units to subordinate supervision units and supervised units, and processing and examining the asset information reported by the supervised units;
when the operator on duty and the contacts of all levels of supervision units can coordinate the safety experts and the technical support units for assistance when the operator on duty lacks professional technical strength for treatment or rectification; the safety expert provides study and judgment opinions for the on-duty personnel and the contact persons of the supervision units at all levels, and reports important safety information; the technical support unit provides technical support for the subordinate units in monitoring, inspection or treatment.
The specific main responsible contents of the user roles are as follows:
the operator on duty is mainly responsible for issuing events and early warning reports to the lower level supervision unit and the supervised unit, processing the reported information, auditing the asset information reported by the lower level unit, and issuing knowledge documents, important safety information and work reporting tasks such as various policy and regulations and the like to the lower level unit. When the supervised unit is lack of professional technical strength to carry out treatment or rectification, the expert groups and the technical support units are coordinated to assist.
The contact person of the supervision unit is mainly responsible for issuing events and early warning reports to the lower supervision unit and the supervised unit, processing the reported information, auditing the asset information reported by the lower unit, and issuing knowledge documents, important safety information and work reporting tasks such as various policy and regulations and the like to the lower unit. When the supervised unit lacks professional technical strength to perform treatment or rectification, the contact persons of all levels of supervision units can coordinate the experts of all expert groups and technical support units to assist. As mentioned above, the supervisory units can be classified according to their levels and managed step by step.
The contact person of the monitored unit is mainly responsible for reporting major security events, reporting asset information, performing treatment feedback after receiving the report, and reporting work regularly according to the requirements of the monitored unit.
The examination and approval leaders at all levels are mainly responsible for providing examination and approval opinions when the operators on duty and the contacts of supervision units at all levels have no capability of being responsible for the reports to be issued.
The safety expert is mainly responsible for providing judgment opinions for events and risks requested by the contact persons of the on-duty personnel and the supervision units at all levels and reporting important safety information. The security experts include law and regulation experts, network attack experts, evidence-taking and source-tracing experts, disaster recovery experts and the like.
The technical support unit is mainly responsible for providing technical support for the monitored unit in monitoring, inspection or treatment. The technical support unit comprises a research institution, a safety manufacturer and an emergency support team.
Fig. 3 is a schematic flow chart of an industrial control safety emergency command communication method provided by the present invention, and as shown in fig. 3, the method is applied to monitoring and discovering events and risks and reporting the events and risks to a supervised unit, and is divided into the following steps:
step S101, a technical support unit finds event/risk information through a detection platform and reports the event/risk information to an attendant;
step S102, the attendant converts the event/risk information into event notification/risk early warning, and issues the notification/early warning to a lower supervisory unit directly or after asking for a leader to examine and approve;
step S103, receiving the supervision units of the report/early warning, and sending the supervision units to the supervised units step by step;
and step S104, after receiving and processing the report/early warning, the monitored unit feeds back the report/early warning to a higher-level monitoring unit and feeds back the report/early warning to an attendant step by step.
Fig. 4 is a schematic flow chart of another industrial control safety emergency command communication method provided by the present invention, and as shown in fig. 4, the method is further applied to a supervised unit to report events and risks step by step and request assistance for handling, and is divided into the following steps:
step S201, the supervised unit sends the event/risk information to a superior supervisory unit, and the superior supervisory unit reports the event/risk information to a superior supervisory unit until a person on duty;
step S202, when the on-duty person and each supervision unit find that the treatment suggestion can not be provided for the reported information after studying and judging the reported information, the on-duty person and each supervision unit can coordinate a safety expert to provide the studying and judging suggestion;
step S203, converting the event/risk information into event report/risk early warning according to the judging opinions;
step S204, the watchman and the supervision units at all levels select the notified supervision units and technical support units, and directly or after asking for leader examination and approval, the notified supervision units and technical support units are issued;
step S205, the supervision units receiving the report/early warning issue to the supervised units step by step;
and step S206, after receiving and processing the report/early warning, the monitored unit feeds back the report/early warning to a higher-level monitoring unit and feeds back the report/early warning to an attendant step by step.
The roles of the users of the system can all carry out instant communication through the PC end and the mobile end, for example, voice communication can be carried out with the other party through a microphone, video communication can be carried out with the other party through the microphone and a camera, the desktop of the other party can be operated remotely after the agreement of the other party, passwords can be set to send confidential information, the two parties can check the content of the information only by inputting correct passwords, the other party can be forcibly reminded through shaking or vibration, the information can be sent at the time set in the future after the future time is selected when the information is sent, and the information is read once (burning after reading): after the mode is selected, the content is input, the message of the user can be automatically destroyed within the limited time after the message is sent, the message can be automatically destroyed within the limited time after the message is opened by the opposite side, and the contact person or group name card of the user can be selected and sent to the opposite side.
The system and the method of the invention report risk and event information through a monitoring mechanism, report major events step by a monitored unit, issue step by step and feedback of event report and risk early warning, comprehensive inquiry of information and report, report step by step and audit step by step of information assets, share of various documents and safety information fed back by policies, and task issue of daily report, weekly report and monthly report, thereby realizing emergency cooperative processes of safety event/risk report, research and judgment, treatment, feedback and the like, having flexible cooperative process management, and being capable of responding to industrial control safety events in time.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. An industrial control safety emergency command communication system, which consists of an industrial control safety emergency command server and an industrial control safety emergency command client, and is characterized in that,
the industrial control safety emergency command server comprises an industrial control safety emergency command application server and an instant communication server; the industrial control safety emergency command client comprises an instant messaging client and an industrial control safety emergency command application program;
the industrial control safety emergency command server and the industrial control safety emergency command client support all-in-one machine deployment, the industrial control safety emergency command server is uniformly installed on a customized all-in-one machine server, and the industrial control safety emergency command client is downloaded by a user and/or uniformly distributed to the user;
the industrial control safety emergency command server and the industrial control safety emergency command client support connection through various wired and wireless networks.
2. The system of claim 1, wherein the industrial safety emergency command application server is configured to provide emergency command services, and the emergency command services include information collection and warehousing, information study and judgment, event handling, early warning issue, work reports, safety information, document sharing, and statistical analysis.
3. The system of claim 1, wherein the instant messaging server is configured to provide telecommuting services including instant messaging, audio and video conferencing, approval check-in, email, and cloud disk.
4. The system of claim 1, wherein the instant messaging client is installed on a terminal for use as a portal to access the remote office services of the instant messaging server, the terminal comprising a desktop computer, a notebook computer, and a mobile smart device.
5. The system of claim 1, wherein the industrial safety emergency command application program runs on a platform of the instant messaging client, provides information reporting, work supervision, fast present today, fast local report, event notification, event handling, early warning notification, risk notification, work report, asset management, and document sharing functions for a user, and accesses emergency command services provided by the industrial safety emergency command application server.
6. The system of claim 1, wherein the industrial safety emergency command server supports multi-level deployment to build an industrial safety multi-level emergency command communication system, and supports the establishment of a five-level linkage industrial safety emergency command communication system of a ministry of force, a headquarters, an industrial field, a group enterprise, a region and a plant station.
7. The system of claim 1, wherein the system is capable of setting a plurality of different user roles according to the responsibility support of the assumed industrial safety emergency command, and the user roles comprise an attendant, a supervision unit contact, a supervised unit contact, an approval leader, a safety expert and a technical support unit.
8. The system of claim 7, wherein the regulatory body contacts and approval leaders are ranked according to a regulatory body's rank; the watchman and the supervision contact person are mainly responsible for issuing the examined and approved reports, documents, safety information and work tasks of the examination and approval leaders of the supervision units to subordinate supervision units and supervised units, and processing and examining the asset information reported by the supervised units;
when the operator on duty and the contacts of all levels of supervision units can coordinate the safety experts and the technical support units for assistance when the operator on duty lacks professional technical strength for treatment or rectification; the safety expert provides study and judgment opinions for the on-duty personnel and the contact persons of the supervision units at all levels, and reports important safety information; the technical support unit provides technical support for the subordinate units in monitoring, inspection or treatment.
9. An industrial control safety emergency command communication method is applied to monitoring and discovering events and risks and reporting the events and risks to a supervised unit, and is characterized by comprising the following steps of:
the technical support unit finds the event/risk information through the detection platform and reports the event/risk information to the operator on duty;
the attendant converts the event/risk information into event notification/risk early warning, and issues the notification/early warning to a subordinate supervision unit directly or after asking for a leader to examine and approve;
the supervision units receiving the report/early warning issue the report/early warning to the supervised units step by step;
and after receiving and processing the report/early warning, the supervised unit feeds the report/early warning back to a superior supervising unit and feeds the report/early warning back to an attendant step by step.
10. The method according to claim 9, wherein the method is further applied to the supervised entity to report the event and risk stage by stage and request assistance for handling, and comprises the following steps:
the monitored unit sends the event/risk information to a superior monitoring unit, and the superior monitoring unit reports the event/risk information to a superior monitoring unit until a person on duty;
after the on-duty person and each supervision unit study and judge the reported information, when finding that the reported information cannot be provided with a treatment suggestion, coordinating a safety expert to provide a study and judge suggestion;
according to the judging opinions, event/risk information is converted into event notification/risk early warning;
the watchman and all levels of supervision units select the notified supervision units and technical support units, and directly or after asking for the leader to examine and approve, the supervision units and technical support units are issued;
the supervision units receiving the report/early warning issue to the supervised units step by step;
and after receiving and processing the report/early warning, the supervised unit feeds the report/early warning back to a superior supervising unit and feeds the report/early warning back to an attendant step by step.
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| CN202010687367.0A CN114004573A (en) | 2020-07-16 | 2020-07-16 | Industrial control safety emergency command communication system and method |
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| CN202010687367.0A CN114004573A (en) | 2020-07-16 | 2020-07-16 | Industrial control safety emergency command communication system and method |
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