CN113947848A - Hospital intelligent self-service terminal and control method thereof - Google Patents
Hospital intelligent self-service terminal and control method thereof Download PDFInfo
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- CN113947848A CN113947848A CN202111210994.6A CN202111210994A CN113947848A CN 113947848 A CN113947848 A CN 113947848A CN 202111210994 A CN202111210994 A CN 202111210994A CN 113947848 A CN113947848 A CN 113947848A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/0014—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for vending, access and use of specific services not covered anywhere else in G07F17/00
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/009—User recognition or proximity detection
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/023—Arrangements for display, data presentation or advertising
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/60—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices
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Abstract
The invention relates to the technical field of intelligent terminals, and discloses a hospital intelligent self-service terminal and a control method thereof, S4, when the terminal is in an old people mode, a display module displays a larger font, a sound conduction module uses a demonstration video, a sound production module and the sound conduction module broadcast prompt information and selected item information, the sound conduction module enables an old user to hear the prompt sound clearly by using a bone conduction principle, and enables the old user to hear the prompt sound clearly by using the bone conduction principle by arranging the sound conduction module, thereby realizing that the old user can hear the prompt sound clearly in a noisy environment of a hospital, enabling the old user to know how to operate equipment clearly, compared with the prior loudspeaker playing, the prompt effect is better, compared with the earphone wearing mode, the method is simple and convenient to operate and is sanitary.
Description
Technical Field
The invention relates to the technical field of intelligent terminals, in particular to a hospital intelligent self-service terminal and a control method thereof.
Background
With the popularization of intelligent equipment, the operations of registering, paying fees, taking reports and the like in hospitals are gradually changed from manual operation to operation through equipment, thereby improving the operating efficiency of the hospital and saving the labor cost, but the elderly with a larger part exist in patients and have certain difficulty in the operation of the automatic equipment, therefore, at present, hospitals are generally equipped with more service personnel for assisting the old to operate the equipment, however, this is contrary to the original intention of reducing the manpower cost, and in order to solve the problem of difficult operation of the elderly, the current stage adopts a voice reminding mode to assist the elderly to operate, but the environment in the hospital is noisy, the reminding sound is difficult to hear, especially, the old man mostly has the problem that the hearing is relatively poor, leads to the current pronunciation to remind the mode not to be used much, to above-mentioned problem, has proposed this application.
Disclosure of Invention
The invention aims to provide a hospital intelligent self-service terminal and a control method thereof, which are used for solving the problems that the self-service terminal equipment at the present stage needs more auxiliary workers and the voice reminding is difficult to be clear.
The invention is realized by the following technical scheme.
The invention discloses a control method of a hospital intelligent self-service terminal, which comprises the following steps:
s1, the identification module identifies identity information;
s2, if the age of the user is larger than the set age, the display module pops up whether to enter the old people mode option, and enters a corresponding operation interface after the selection is finished;
s3, popping up a corresponding dialog box according to the operation of a user, wherein in a common mode, when the same dialog box interface is not clicked for a certain time, a sound-producing module produces a reminding sound to remind the user to make a selection as soon as possible, and in an old people mode, when the same dialog box interface is not clicked for a certain time, the sound-producing module does not produce the reminding sound to avoid disturbing the thinking of the old user, and equipment sends a request help instruction to service staff through a network module to remind the service staff that the service staff needs help;
and S4, when the model is in the old people mode, the display module displays the font to be enlarged, the sound conduction module plays the demonstration video, in the operation process, the sound production module and the sound conduction module broadcast the prompt information and the selected item information, and the sound conduction module enables the old users to hear the prompt sound more clearly by using the bone conduction principle.
And further, the method comprises the step S1.1 that the visual detection module detects whether the user uses the crutch or the wheelchair, when the user uses the crutch or the wheelchair, the visual detection module sends an indication instruction, and the display module plays a demonstration video after receiving the indication instruction to remind the user to connect the crutch or the wheelchair with the fixing module.
Further, in step S1.1, the light module on the fixed module sends out a prompt light after receiving the instruction.
Further, the identification module in the step S1 includes an IC card identification module and/or a code scanning module.
Further, in step S2, if the age of the user is smaller than the set age, the elderly people mode option is located at a corner of the display area of the display module for the user to freely select.
Further, in step S2, when the user does not select the option to enter the old people mode for a certain duration, the option dialog box to enter the old people mode is automatically closed, and the old people mode is automatically entered.
Further, in step S3, in the process that the service worker receives the help request command and proceeds to this step, if the user performs the next operation, a cancel command is issued to the service worker, and the service worker may receive the help request command subsequently.
The utility model provides a hospital's intelligence self service terminal, includes the equipment principal, be equipped with display module, identification module, sound production module, print module and sound conduction module in the equipment principal, identification module includes identity identification mechanism and visual identification mechanism, and sound conduction module takes place subassembly and vibration transmission subassembly including the vibration, install fixed subassembly in the equipment principal.
Further, install flexible subassembly on the equipment main part, the sound conduction module with flexible subassembly is connected.
Further, fixed subassembly includes locking groove, be equipped with the fixture block in the locking groove.
The invention has the beneficial effects that:
the function of automatically calling the service staff by the equipment in a delayed manner is realized, the service staff can be helped as required without setting the service staff beside each self-service equipment, the labor cost is saved, the option of calling the service staff is not provided at an initial interface, the user is prevented from excessively depending on manual service, a time gap understanding operation mode is provided for the user in the period from the expansion of a dialog box to the instruction sending to the service staff, the user can finish the operation as far as possible, and the further effect of saving the labor cost can be realized;
through setting up sound conduction module, utilize the bone conduction principle to make old user can be clear hear the prompt tone clearly to realized in the noisy environment of hospital, old user can be clear hear the prompt tone, how operating device is learnt that makes old user can be clear, compare in the speaker broadcast of present stage, this mode warning effect is better, compares in the mode of wearing the earphone, this mode operation is more simple and convenient, and comparatively sanitary.
Drawings
In order to more clearly illustrate the embodiments of the invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the invention, and it is obvious for those skilled in the art that other drawings can be obtained based on these drawings without creative efforts.
The invention is further illustrated with reference to the following figures and examples.
FIG. 1 is a schematic diagram of the overall structure of a hospital intelligent self-service terminal of the present invention;
FIG. 2 is a front view of a hospital intelligent self-service terminal;
FIG. 3 is a side view of a hospital intelligent self-service terminal;
FIG. 4 is a top view of the sound conduction module;
fig. 5 is a top view of the securing assembly.
Detailed Description
The present invention is described in detail below with reference to fig. 1 to 5.
The invention discloses a control method of a hospital intelligent self-service terminal, which comprises the following steps:
s1, the identification module identifies identity information;
s2, if the age of the user is larger than the set age, the display module pops up whether to enter the old people mode option, and enters a corresponding operation interface after the selection is finished;
s3, popping up a corresponding dialog box according to the operation of a user, and when the same dialog box interface is not clicked for a certain time in a common mode, the sound production module produces a reminding sound to remind the user to make a selection as soon as possible, so that the time of each user occupying the equipment is reduced, the utilization rate of the equipment is improved, and the integral operation efficiency of the hospital is further improved.
In the old people mode, when the same dialog box interface is not clicked for a certain time, the sound production module does not produce reminding sound, so that the thinking of old users is prevented from being disturbed, and the equipment sends a help request instruction to service workers through the network module to remind the service workers that the service workers need help;
thereby realized that service staff can help as required, need not all to set up service staff by every self-service equipment, the cost of using manpower sparingly, and, just provide the option of calling service staff at the interface at the beginning, avoid the user to rely on manual service excessively, in this period of time from developing to giving service staff the instruction at the dialog box, for the user provides the time gap and understands the operation mode, make the user can accomplish the operation alone as far as possible, thereby can realize further effect of using manpower sparingly cost.
S4, when the model is in the old people mode, the display module displays the font to be enlarged, and plays the demonstration video used by the sound conduction module, in the operation process, the sound production module and the sound conduction module broadcast the prompt information and the selected item information, the user contacts the head of the user with the sound conduction module, and the sound conduction module enables the old user to clearly hear the prompt sound by utilizing the bone conduction principle;
thereby realized in the noisy environment of hospital, the old user can be comparatively clear hear the prompt tone, how operating means is learnt that makes the old user can be clear, compare in the speaker broadcast of present stage, and the effect is better for this mode warning, compares in the mode of wearing the earphone, and this mode operation is more simple and convenient to it is comparatively sanitary.
Preferably, in the step S3, in the old people mode, when the same dialog box interface is not clicked for a certain duration, an open instruction is first sent to the indicator light module to light the indicator light module, and after the indicator light module is continuously lit for a set duration, a request help instruction is sent to the service staff through the network module to remind the service staff that help is needed, and in the process of lighting the indicator light module, the surrounding people can clearly know that help is needed by people, and if the equipment is operated in the process, the indicator light module is closed, so that the people in the hospital can realize mutual help, and the workload and the working intensity of the staff are reduced.
Preferably, the method also comprises the step S1.1 that the visual detection module detects whether the user uses the crutch or the wheelchair, when the user uses the crutch or the wheelchair, the visual detection module sends an indication instruction, and the display module plays a demonstration video after receiving the indication instruction to remind the user to connect the crutch or the wheelchair with the fixing module; therefore, the user can easily operate the wheelchair, the crutch or the wheelchair is more stable after being locked, and the user can conveniently and attentively operate the equipment.
After connection, the light module is closed, the demonstration video is closed, and a user can also operate on the screen to actively close the demonstration video and perform subsequent operation.
Preferably, in step S1.1, the light module on the fixed module sends out a prompt light after receiving the instruction.
Preferably, the identification module in the step S1 includes an IC card identification module and/or a code scanning module.
Preferably, in step S2, if the age of the user is smaller than the set age, the elderly people mode option is located at a corner of the display area of the display module for the user to freely select.
Preferably, in step S2, when the user does not make a selection for a certain time, the option dialog box for entering the old people mode is automatically closed, and the old people mode is automatically entered.
Preferably, in step S3, in the process that the service worker receives the request help instruction and moves to the location, if the user performs the next operation, a cancel instruction is sent to the service worker, and at this time, the service worker can receive the subsequent request help instruction, so as to improve the working efficiency of the service worker.
The utility model provides a hospital's intelligence self service terminal, includes equipment principal 1, be equipped with display module 9, identification module, sound production module 7, print module 4 and sound conduction module 8 in the equipment principal 1, identification module includes identity recognition mechanism and visual identification mechanism 2, and identity recognition mechanism includes IC-card recognition mechanism 6 and sweeps a yard recognition mechanism 5, and sound conduction module 8 includes that the vibration takes place the subassembly and the vibration transmission subassembly, and the vibration transmission subassembly is the arc, can be better with the contact of people's forehead position, install fixed subassembly 3 in the equipment principal.
Preferably, the main body 1 of the device is provided with a telescopic assembly 81, the sound conduction module 8 is connected with the telescopic assembly 81, and the distance that the sound conduction module 8 extends forwards can be adjusted according to the self condition.
Preferably, the fixing assembly 3 includes a locking groove 32, a latch 31 is disposed in the locking groove 32, and the latch 31 is controlled by a sliding rail or a telescopic rod or an electromagnet disposed in the locking groove 32.
Preferably, an indicator light mechanism is installed on the top of the apparatus body 1.
Preferably, still be equipped with the adjustment telescopic machanism in the fixed subassembly 3, locking groove 32 is connected with the adjustment telescopic machanism, can adjust the distance that locking groove 32 stretches out, and then can adapt to the wheelchair of different models.
Preferably, a disinfecting component is installed in the sound conduction module 8 or on the device body 1, and the disinfecting component can spray a disinfectant, such as alcohol, to the contact surface of the sound conduction module 8 and the human body, so as to achieve the effect of disinfection and sterilization.
The above embodiments are merely illustrative of the technical ideas and features of the present invention, and the purpose thereof is to enable those skilled in the art to understand the contents of the present invention and implement the present invention, and not to limit the protection scope of the present invention. All equivalent changes and modifications made according to the spirit of the present invention should be covered within the protection scope of the present invention.
Claims (10)
1. A control method of a hospital intelligent self-service terminal is characterized in that: the method comprises the following steps:
s1, the identification module identifies identity information;
s2, if the age of the user is larger than the set age, the display module pops up whether to enter the old people mode option, and enters a corresponding operation interface after the selection is finished;
s3, popping up a corresponding dialog box according to the operation of a user, wherein in a common mode, when the same dialog box interface is not clicked for a certain time, a sound-producing module produces a reminding sound to remind the user to make a selection as soon as possible, and in an old people mode, when the same dialog box interface is not clicked for a certain time, the sound-producing module does not produce the reminding sound to avoid disturbing the thinking of the old user, and equipment sends a request help instruction to service staff through a network module to remind the service staff that the service staff needs help;
and S4, when the model is in the old people mode, the display module displays the font to be enlarged, the sound conduction module plays the demonstration video, in the operation process, the sound production module and the sound conduction module broadcast the prompt information and the selected item information, and the sound conduction module enables the old users to hear the prompt sound more clearly by using the bone conduction principle.
2. The control method of the hospital intelligent self-service terminal according to claim 1, characterized in that: and S1.1, detecting whether the user uses the crutch or the wheelchair by the visual detection module, sending an indication instruction by the visual detection module when the user uses the crutch or the wheelchair is detected, and playing a demonstration video after the indication instruction is received by the display module to remind the user to connect the crutch or the wheelchair with the fixed module.
3. The control method of the hospital intelligent self-service terminal according to claim 2, characterized in that: in the step S1.1, the light module on the fixed module sends out prompt light after receiving the instruction.
4. The control method of the hospital intelligent self-service terminal according to any one of claims 1 to 3, characterized in that: the identification module in the step S1 includes an IC card identification module and/or a code scanning module.
5. The control method of the hospital intelligent self-service terminal according to any one of claims 1 to 3, characterized in that: in step S2, if the age of the user is smaller than the set age, the mode options of the elderly people are located at the corners of the display area of the display module for the user to freely select.
6. The control method of the hospital intelligent self-service terminal according to claim 5, characterized in that: in step S2, when the user does not select the option for entering the old people mode for a certain duration, the option dialog box for entering the old people mode is automatically closed, and the old people mode is automatically entered.
7. The control method of the hospital intelligent self-service terminal according to any one of claims 1 to 3 and 6, characterized in that: in step S3, the service staff receives the help request command and sends a cancel command to the service staff if the user performs the next operation during the process of traveling to the service staff, and the service staff can receive the help request command subsequently.
8. An intelligent self-service terminal for a hospital based on the control method of the intelligent self-service terminal for the hospital of any one of claims 1 to 7, characterized in that: including equipment principal (1), be equipped with display module (9), identification module, sound production module (7), print module (4) and sound conduction module (8) in equipment principal (1), identification module includes identity identification mechanism and visual identification mechanism (2), and sound conduction module (8) take place subassembly and vibration transmission subassembly including the vibration, install fixed subassembly (3) in the equipment principal.
9. The hospital intelligent self-service terminal according to claim 8, wherein: install flexible subassembly (81) on equipment main part (1), sound conduction module (8) with flexible subassembly (81) are connected.
10. The hospital intelligent self-service terminal according to claim 8 or 9, wherein: fixed subassembly (3) are including locking groove (32), be equipped with fixture block (31) in locking groove (32).
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| Application Number | Priority Date | Filing Date | Title |
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| CN202111210994.6A CN113947848A (en) | 2021-10-18 | 2021-10-18 | Hospital intelligent self-service terminal and control method thereof |
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| CN202111210994.6A CN113947848A (en) | 2021-10-18 | 2021-10-18 | Hospital intelligent self-service terminal and control method thereof |
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Application publication date: 20220118 |