CN113919450A - Method and device for refunding deposit and electronic equipment - Google Patents
Method and device for refunding deposit and electronic equipment Download PDFInfo
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- CN113919450A CN113919450A CN202010647781.9A CN202010647781A CN113919450A CN 113919450 A CN113919450 A CN 113919450A CN 202010647781 A CN202010647781 A CN 202010647781A CN 113919450 A CN113919450 A CN 113919450A
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- 235000003166 Opuntia robusta Nutrition 0.000 claims abstract description 136
- 244000218514 Opuntia robusta Species 0.000 claims abstract description 136
- 235000012054 meals Nutrition 0.000 claims abstract description 118
- 238000003860 storage Methods 0.000 claims abstract description 99
- 238000011084 recovery Methods 0.000 claims abstract description 25
- 238000004891 communication Methods 0.000 claims description 52
- 230000004044 response Effects 0.000 claims description 4
- 235000013305 food Nutrition 0.000 description 14
- 238000010586 diagram Methods 0.000 description 6
- 238000004064 recycling Methods 0.000 description 6
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- 230000001413 cellular effect Effects 0.000 description 2
- 238000005096 rolling process Methods 0.000 description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
- G06K17/0022—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device
- G06K17/0029—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device the arrangement being specially adapted for wireless interrogation of grouped or bundled articles tagged with wireless record carriers
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
Abstract
The embodiment of the specification provides a method and a device for refunding a deposit and electronic equipment. The method comprises the following steps: the method comprises the steps that when a server side receives meal fees which are paid by a user account and contain deposit, order information corresponding to the user account is generated; sending the order information to a kitchen terminal so as to write the order information into a storage medium in a dinner plate when the dinner is taken; receiving a refund request initiated by a scanning terminal of a tableware recovery area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate; and responding to the refund request, and refunding the deposit of the returned dinner plate to the user account corresponding to the target order information.
Description
Technical Field
The embodiment of the specification relates to the technical field of computers, in particular to a method and a device for refunding a deposit and electronic equipment.
Background
With the technological progress and the continuous rise of labor cost, self-service dining services are provided in many restaurants. When a user goes to a restaurant to have a meal, the user can order the meal through the self-service ordering machine and pay the meal fee by self. And the user gets the meal by oneself in the meal delivery area. Therefore, the restaurant does not need to provide manual ordering and manual meal delivery services, and the number of restaurant service staff can be greatly reduced.
However, although the labor cost of the ordering and delivering links can be reduced by self-service dining, unmanned management cannot be achieved in the recycling link. The reason is that the dinnerware and the tableware are not actively conveyed to the tableware recovery area after the user has dinner, and the dinnerware still needs to be recovered manually by staff in the restaurant.
For this reason, it is desirable in the restaurant industry to provide a solution that allows the user to actively transport the plates to the dish recovery area.
Disclosure of Invention
The embodiment of the specification provides a method and a device for refunding a deposit and an electronic device.
According to a first aspect of embodiments herein, there is provided a method of refunding a deposit, the method comprising:
the method comprises the steps that when a server side receives meal fees which are paid by a user account and contain deposit, order information corresponding to the user account is generated;
sending the order information to a kitchen terminal so as to write the order information into a storage medium in a dinner plate when the dinner is taken;
receiving a refund request initiated by a scanning terminal of a tableware recovery area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate;
and responding to the refund request, and refunding the deposit of the returned dinner plate to the user account corresponding to the target order information.
Optionally, the storage medium includes a near field communication chip;
the storage medium for writing the order information into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
Optionally, the storage medium comprises a radio frequency identification tag;
the storage medium for writing the order information into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
According to a second aspect of embodiments herein, there is provided a method of refunding a deposit, the method comprising:
the server receives a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises order information read by the scanning terminal from a storage medium in the returned dinner plate;
and in response to the refund request, refunding the deposit of the returned dinner plate paid in advance to the user account corresponding to the order information.
Optionally, the order information is obtained from the server by the kitchen terminal and written into a storage medium in the dinner plate when the meal is taken.
Optionally, the deposit is a deposit of the dinner plate contained within the meal fee paid by the user account.
Optionally, the storage medium includes a near field communication chip;
the storage medium written into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
Optionally, the storage medium comprises a radio frequency identification tag;
the storage medium written into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
According to a third aspect of embodiments herein, there is provided an apparatus for refunding a deposit, the apparatus comprising:
the system comprises a generating unit, a service side and a control unit, wherein the generating unit generates order information corresponding to a user account when the service side receives a meal fee which is paid by the user account and contains a deposit;
the sending unit is used for sending the order information to a kitchen terminal so as to write the order information into a storage medium in a dinner plate when the dinner is taken;
the receiving unit is used for receiving a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate;
and the refund unit responds to the refund request and refunds the deposit of the refunded dinner plate to the user account corresponding to the target order information.
According to a fourth aspect of embodiments herein, there is provided an apparatus for refunding a deposit, the apparatus comprising:
the receiving unit is used for receiving a refund request initiated by a scanning terminal of the tableware recovery area by the server; the refund request comprises order information read by the scanning terminal from a storage medium in the returned dinner plate;
and the refund unit is used for responding to the refund request and refunding the deposit of the refunded dinner plate which is paid in advance to the user account corresponding to the order information.
According to a fifth aspect of embodiments herein, there is provided an electronic apparatus including:
a processor;
a memory for storing processor-executable instructions;
wherein the processor is configured to any of the above methods of refunding a deposit.
The embodiment of the specification provides a refund deposit scheme, and a user is forced to actively send a dinner plate to a tableware recovery area by collecting the dinner plate deposit to the user so as to refund the deposit. In the specific implementation, collecting a meal fee containing a meal plate deposit from a user, and writing order information corresponding to a user account into a storage medium in the meal plate when the meal is delivered; therefore, when the tableware recovery area scans the returned order information of the storage medium of the dinner plate, the deposit can be returned to the user account corresponding to the order information.
Drawings
FIG. 1 is a system architecture diagram of a refund deposit provided by one embodiment of the present disclosure;
FIG. 2 is a flow chart of a method for refunding a deposit provided in an embodiment of the present disclosure;
fig. 3 is a flowchart of a refund deposit method with a server as an execution subject according to an embodiment of the present disclosure;
FIG. 4 is a hardware block diagram of an apparatus for refunding a deposit provided in an embodiment of the present disclosure;
fig. 5 is a block diagram of an apparatus for refunding a deposit according to an embodiment of the present disclosure.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the exemplary embodiments below do not represent all implementations consistent with this specification. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the specification, as detailed in the appended claims.
The terminology used in the description herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the description. As used in this specification and the appended claims, the singular forms "a", "an", and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items. Plural in this context may refer to two or more.
It should be understood that although the terms first, second, third, etc. may be used herein to describe various information, these information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, the first information may also be referred to as second information, and similarly, the second information may also be referred to as first information, without departing from the scope of the present specification. The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination", depending on the context.
The present description is directed to providing a solution for the user to actively bring the dishes to the dish recovery area. By collecting the deposit of the dinner plate for the user, the user has to actively send the dinner plate to the dinner plate recovery area to return the deposit.
The present description may refer to one or more systems. For example, as shown in fig. 1, the present specification provides a system architecture diagram for refunding a deposit. The system may include a user terminal 11, a kitchen terminal 13 and a scanning terminal (not shown in the figures) interacting with a service terminal 12 via a network. The kitchen terminal 13 and the scanning terminal can also interact with data via short-range wireless communication with a storage medium 15 provided in the service plate 14.
The network in this specification may include wired or wireless telecommunication means by which the user terminal 11, the kitchen terminal 13 and the network means on which the scanning terminal is based can exchange data. For example, each network may include a local area network ("LAN"), a wide area network ("WAN"), an intranet, the internet, a mobile telephone network, a Virtual Private Network (VPN), a cellular or other mobile communication network, or any combination thereof. In the discussion of the exemplary embodiments, it should be understood that the terms "data" and "information" are used interchangeably herein to refer to text, images, audio, video, or any other form of information that may be present in a computer-based environment.
The server 12 may refer to a server in the background of the restaurant, and the server 12 may be used to perform restaurant-related services. For example, collecting the meal fee paid by the dining user, generating corresponding order information, and pushing the order information to the kitchen, so that the kitchen makes meals, and the like.
The kitchen terminal 13 may be a terminal device installed in a kitchen of a restaurant, and may be used to display or print information such as names of food items to be prepared, order numbers, and the like.
The scanning terminal can be a terminal device arranged in a tableware recovery area of a restaurant and can be used for scanning the storage medium in the tableware recovery area and returning the storage medium.
Each of the user terminal 11, the kitchen terminal 13 and the network device on which the scanning terminal is based may comprise a device having a communication module capable of sending and receiving data via a network. For example, the network devices upon which each user terminal 11 is based may include a desktop computer, a laptop computer, a tablet computer, a smart phone, a handheld computer, a personal digital assistant ("PDA"), or any other wired or wireless processor-driven device. In the exemplary embodiment depicted in fig. 1, the network device on which the user terminal 11 is based may be operated by the end user, the consumer or the operator waiting for payment, respectively. The network device on which each user terminal 11 is based may incorporate the digital wallet application module in software or hardware, or even a combination of software and hardware. The digital wallet may encompass any application, hardware, software, or process used by the user terminal 11 to assist the client in completing a purchase transaction. The digital wallet may be separate from, may interact with, or may be embodied as a companion application to a web browser application. As a companion application, the digital wallet executes within a web browser application. That is, the digital wallet may be an application embedded in a web browser application. If the digital wallet is separate from the web browser application, the digital wallet may access the network via any available communication technology.
In daily life, the links from a user to a restaurant for eating are generally divided into: ordering, making, taking, dining and recycling.
The ordering can be divided into self-service ordering and person ordering. Taking self-service ordering as an example, a diner can select dishes on a self-service ordering machine in a restaurant and pay the meal fee through the self-service ordering machine. Wherein the meal fee may comprise a deposit for use of the meal tray.
In some embodiments, the payment of the meal fee may be a payment achieved by interacting with the kiosk using the user terminal 11 of the dining user. The exchange mode can be divided into active code scanning payment or passive code scanning payment. The active code scanning payment means that the self-service ordering machine displays a collection code (namely a merchant collection party) for code scanning payment of the user terminal, and the user terminal finishes payment by scanning the collection code. The passive code scanning payment means that a user terminal actively displays a payment code of a user (namely the user payment code), and payment is finished by scanning the payment code by code scanning equipment on the self-service ordering machine.
In one embodiment, the cash or payment code may be displayed in the form of a graphic code, such as a two-dimensional code. Or the sound wave form can be provided, for example, the self-service ordering machine sends out a sound wave signal containing account information of the payee party by adopting a sound wave payment mode, and when the sound wave signal is identified by the user terminal, the account of the payee party (namely, the payment account of the restaurant) can be determined. Similarly, the user terminal can also send out a sound wave signal containing account information of the payer in a sound wave payment mode, and when the self-service ordering machine recognizes the sound wave signal, the account of the payer (namely the user account of the dining user) can be determined.
In one embodiment, a payment mode without a user terminal may also be adopted. In this way, the dining user can pay the meal fee without using the user terminal. For example, the kiosk may use biometric features such as face-scanning payments, fingerprint payments, etc. to make quick payments.
The following description is provided in conjunction with a flowchart of a method for refunding a deposit, which is illustrated in fig. 2 and may include the steps of:
step 110: the user terminal pays a meal fee containing a deposit to the server side; wherein the meal fee is transferred from the user account to the restaurant checkout account for payment.
Step 120: and the server generates order information corresponding to the user account when receiving the meal fee which is paid by the user account and contains the deposit.
The diner user can pay the service end for the meal containing the deposit through the user terminal. After the service end collects the meal fee, the corresponding order information can be generated.
The order information may include information such as the name of the meal item ordered by the meal user, the user account, the order number, etc. The name of the meal is used for a cook in the kitchen to make a corresponding meal. The user account is used for deposit refund.
And the food ordering link is finished, the kitchen making link is carried out, and the dining user only needs to wait for getting the food.
Step 130: and the server side sends the order information to a kitchen terminal.
Step 140: and the kitchen terminal receives the order information so that a kitchen worker can make a corresponding food based on the name of the food in the order information, and writes the order information into a storage medium in the dinner plate according to a meal delivery instruction of the kitchen worker.
In the manufacturing process, the server side needs to send order information to the kitchen terminal. The kitchen terminal can be a terminal device arranged in a kitchen of a restaurant and can be used for displaying or printing information such as names of food to be made, order numbers and the like. The cook staff (e.g., chef) makes the meal based on the meal name. After all the meal in the order is made, the worker can send a meal-out instruction to the back-end terminal, so that the back-end terminal writes order information into a storage medium in a dinner plate bearing the made meal according to the received meal-out instruction.
In one implementation, the storage medium within the dining plate may include a near field communication chip (NFC);
the storage medium for writing the order information into the dinner plate comprises:
and writing the order information into a near field communication chip in the dinner plate by a near field communication reader-writer arranged on the basis of the kitchen terminal.
In another implementation, the storage medium within the meal tray comprises a radio frequency identification tag (RFID);
the storage medium for writing the order information into the dinner plate comprises:
and writing the order information into the radio frequency identification tag in the dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal.
It should be noted that the NFC or RFID is only an example provided in this specification, and any other short-range wireless communication technology such as bluetooth communication may also be used in practical applications.
In an embodiment, the kitchen terminal may return a message that the meal making is completed to the server, so that the server pushes the meal fetching message to the user terminal of the dining user.
In the meal taking link, the user terminal receives a meal taking message to prompt the diner to arrive at a meal taking area for self-service meal taking.
As previously indicated, if the user does not pay a meal fee using the user terminal, the server may not be able to notify the dining user in time. Therefore, the restaurant can actively prompt the diner to fetch the meal by means of a display screen and/or voice broadcast. Specifically, the kitchen terminal can be connected with a meal taking screen and/or a voice broadcasting device in a restaurant. And the kitchen terminal sends the meal taking message containing the order information to a meal taking screen and/or voice broadcasting equipment according to the received meal taking instruction. Therefore, the order number of the food to be taken is displayed on the food taking screen, and/or the order number of the food to be taken is played by the voice playing device. The meal taking screen can be used for displaying the order number of the meal to be taken in a rolling mode. The voice broadcasting equipment can circularly play the order number of the food to be taken.
The order number may be a kind of data in order information generated by the server. The order number has uniqueness.
It is worth mentioning that the meal taking screen and the voice broadcasting device can be matched with the server to remind the diner user to take the meal together.
In one embodiment, after the dining user successfully pays the meal fee, a paper or electronic order number may be collected and checked out through the paper or electronic order number when the meal is taken. Specifically, the meal taking area can be provided with a meal taking terminal, and the meal taking terminal is used for a meal user to carry out order verification and sales. Generally, the order number may be in the form of a barcode, and the order number is checked and sold by the meal taking terminal by scanning a paper or electronic barcode order number, so as to update the corresponding order to be in a meal taking state. It is worth mentioning that the order that has been taken but not taken is in a waiting state. And after the order is updated to the order taking state, the order taking screen and/or the voice broadcast equipment delete the order number.
And in the dining link, after the dining user takes a meal in the dining area, the dining plate and the meal carried by the dining plate are taken to the dining area for dining.
Step 150: the method comprises the steps that a scanning terminal scans a dinner plate returned in a tableware recovery area to read target order information from a storage medium in the dinner plate;
and in the recycling link, after the dining user eats the dinner plate, the dinner plate and the tableware need to be returned to the tableware recycling area.
In an embodiment, the cutlery retrieval area may be provided with a conveyor belt, in the region of which the scanning terminal may be provided.
The scanning terminal can scan the storage medium in each dinner plate to read the target order information written in the storage medium of each dinner plate.
Corresponding to the foregoing example, when the storage medium includes an NFC chip, the target order information read by the scanning terminal from the storage medium in the returned dinner plate includes:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
In addition, when the storage medium includes an RFID tag, the target order information read by the scanning terminal from the storage medium in the returned dinner plate includes:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
Step 160: and after reading the target order information, the scanning terminal initiates a refund request to the server.
Step 170: and the server responds to the refund request, and refunds the deposit of the returned dinner plate to the user account corresponding to the target order information.
And the scanning terminal initiates a refund request to the server terminal according to each target order information.
And the server responds to the refund request, and refunds the deposit of the dinner plate to the user account corresponding to the target order information.
The above-described embodiment, by collecting the meal tray deposit from the user, the user has to actively send the meal tray to the dish recovery area to refund the deposit. In the specific implementation, collecting a meal fee containing a meal plate deposit from a user, and writing order information corresponding to a user account into a storage medium in the meal plate when the meal is delivered; therefore, when the tableware recovery area scans the returned order information of the storage medium of the dinner plate, the deposit can be returned to the user account corresponding to the order information.
The following is a description by taking a flowchart of a refund deposit method with a server as an execution subject as shown in fig. 3 as an example, and the embodiment corresponds to the embodiment of fig. 2.
Step 210: the method comprises the steps that when a server side receives meal fees which are paid by a user account and contain deposit, order information corresponding to the user account is generated;
step 220: the server side sends the order information to a kitchen terminal so as to write the order information into a storage medium in a dinner plate when the dinner is taken;
step 230: the server receives a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate;
step 240: and the server responds to the refund request, and refunds the deposit of the returned dinner plate to the user account corresponding to the target order information.
The diner user can pay the service end for the meal containing the deposit through the user terminal. After the service end collects the meal fee, the corresponding order information can be generated.
The server may then send the order information to the kitchen terminal. So that a cook worker (e.g., a chef) can make a meal based on the name of the meal in the order information. After all the meal in the order is made, the worker can send a meal-out instruction to the back-end terminal, so that the back-end terminal writes order information into a storage medium in a dinner plate bearing the made meal according to the received meal-out instruction.
In one implementation, the storage medium within the dining plate may include a near field communication chip (NFC);
the storage medium for writing the order information into the dinner plate comprises:
and writing the order information into a near field communication chip in the dinner plate by a near field communication reader-writer arranged on the basis of the kitchen terminal.
In another implementation, the storage medium within the meal tray comprises a radio frequency identification tag (RFID);
the storage medium for writing the order information into the dinner plate comprises:
and writing the order information into the radio frequency identification tag in the dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal.
It should be noted that the NFC or RFID is only an example provided in this specification, and any other short-range wireless communication technology such as bluetooth communication may also be used in practical applications.
In an embodiment, the kitchen terminal may return a message that the meal making is completed to the server, so that the server pushes the meal fetching message to the user terminal of the dining user.
In the meal taking link, the user terminal receives a meal taking message to prompt the diner to arrive at a meal taking area for self-service meal taking.
As previously indicated, if the user does not pay a meal fee using the user terminal, the server may not be able to notify the dining user in time. Therefore, the restaurant can actively prompt the diner to fetch the meal by means of a display screen and/or voice broadcast. Specifically, the kitchen terminal can be connected with a meal taking screen and/or a voice broadcasting device in a restaurant. And the kitchen terminal sends the meal taking message containing the order information to a meal taking screen and/or voice broadcasting equipment according to the received meal taking instruction. Therefore, the order number of the food to be taken is displayed on the food taking screen, and/or the order number of the food to be taken is played by the voice playing device. The meal taking screen can be used for displaying the order number of the meal to be taken in a rolling mode. The voice broadcasting equipment can circularly play the order number of the food to be taken.
The order number may be a kind of data in order information generated by the server. The order number has uniqueness.
It is worth mentioning that the meal taking screen and the voice broadcasting device can be matched with the server to remind the diner user to take the meal together.
In one embodiment, after the dining user successfully pays the meal fee, a paper or electronic order number may be collected and checked out through the paper or electronic order number when the meal is taken. Specifically, the meal taking area can be provided with a meal taking terminal, and the meal taking terminal is used for a meal user to carry out order verification and sales. Generally, the order number may be in the form of a barcode, and the order number is checked and sold by the meal taking terminal by scanning a paper or electronic barcode order number, so as to update the corresponding order to be in a meal taking state. It is worth mentioning that the order that has been taken but not taken is in a waiting state. And after the order is updated to the order taking state, the order taking screen and/or the voice broadcast equipment delete the order number.
And in the dining link, after the dining user takes a meal in the dining area, the dining plate and the meal carried by the dining plate are taken to the dining area for dining.
And in the recycling link, after the dining user eats the dinner plate, the dinner plate and the tableware need to be returned to the tableware recycling area.
In an embodiment, the cutlery retrieval area may be provided with a conveyor belt, in the region of which the scanning terminal may be provided.
The scanning terminal can scan the storage medium in each dinner plate to read the target order information written in the storage medium of each dinner plate.
Corresponding to the foregoing example, when the storage medium includes an NFC chip, the target order information read by the scanning terminal from the storage medium in the returned dinner plate includes:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
In addition, when the storage medium includes an RFID tag, the target order information read by the scanning terminal from the storage medium in the returned dinner plate includes:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
And the scanning terminal initiates a refund request to the server terminal according to each target order information.
And the server responds to the refund request, and refunds the deposit of the dinner plate to the user account corresponding to the target order information.
Through the embodiment, the mode of collecting the dinner plate deposit for the user is adopted, so that the user has to actively send the dinner plate to the tableware recovery area to return the deposit. In the specific implementation, collecting the meal fee containing the meal plate deposit from the user, and writing the order information corresponding to the user account into the storage medium in the meal plate when the meal is taken; therefore, when the tableware recovery area scans the returned order information of the storage medium of the dinner plate, the deposit can be returned to the user account corresponding to the order information.
This specification provides another embodiment of a method for returning deposit by taking a server as an execution subject, where this embodiment also corresponds to the foregoing embodiment of fig. 2, and this embodiment of the method includes:
the server receives a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises order information read by the scanning terminal from a storage medium in the returned dinner plate;
and the server responds to the refund request, and refunds the deposit of the refund dinner plate paid in advance to the user account corresponding to the order information.
In one embodiment, the order information is obtained by the kitchen terminal from the server and written into a storage medium in the dinner plate when the meal is taken.
In one embodiment, the deposit is a deposit of a meal tray contained within a meal fee paid by the user account.
In an embodiment, the storage medium comprises a near field communication chip;
the storage medium written into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
In one embodiment, the storage medium comprises a radio frequency identification tag;
the storage medium written into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
In correspondence with the foregoing method embodiments of refunding a deposit, the present specification also provides embodiments of a device for refunding a deposit. The device embodiments may be implemented by software, or by hardware, or by a combination of hardware and software. The software implementation is taken as an example, and as a logical device, the device is formed by reading corresponding computer business program instructions in the nonvolatile memory into the memory for operation through the processor of the device in which the device is located. From a hardware aspect, as shown in fig. 4, the hardware structure diagram of the device for refunding the deposit in this specification is shown, except for the processor, the network interface, the memory and the nonvolatile memory shown in fig. 4, the device where the device is located in the embodiment may also include other hardware according to the actual function of refunding the deposit, which is not described again.
Referring to fig. 5, a block diagram of an apparatus for refunding a deposit according to an embodiment of the present disclosure is shown, where the apparatus corresponds to the embodiment shown in fig. 3 and is applied to a server, and the apparatus includes:
a generating unit 510, which generates order information corresponding to a user account when receiving a meal fee including a deposit paid by the user account;
a sending unit 520, sending the order information to a kitchen terminal, so as to write the order information into a storage medium in a dinner plate when the dinner is taken;
a receiving unit 530 for receiving a refund request initiated by a scanning terminal of the tableware collection area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate;
and a refund unit 540, configured to refund the deposit of the returned dinner plate to the user account corresponding to the target order information in response to the refund request.
Optionally, the storage medium includes a near field communication chip;
the storage medium for writing the order information into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
Optionally, the storage medium comprises a radio frequency identification tag;
the storage medium for writing the order information into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
Referring to the embodiment shown in fig. 2, the apparatus for refunding a deposit provided in another embodiment of this specification is applied to a server, and includes:
the receiving unit is used for receiving a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises order information read by the scanning terminal from a storage medium in the returned dinner plate;
and the refund unit is used for responding to the refund request and refunding the deposit of the refunded dinner plate which is paid in advance to the user account corresponding to the order information.
Optionally, the order information is obtained from the server by the kitchen terminal and written into a storage medium in the dinner plate when the meal is taken.
Optionally, the deposit is a deposit of the dinner plate contained within the meal fee paid by the user account.
Optionally, the storage medium includes a near field communication chip;
the storage medium written into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
Optionally, the storage medium comprises a radio frequency identification tag;
the storage medium written into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
The systems, devices, modules or units illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product with certain functions. A typical implementation device is a computer, which may take the form of a personal computer, laptop computer, cellular telephone, camera phone, smart phone, personal digital assistant, media player, navigation device, email messaging device, game console, tablet computer, wearable device, or a combination of any of these devices.
The implementation process of the functions and actions of each unit in the above device is specifically described in the implementation process of the corresponding step in the above method, and is not described herein again.
For the device embodiments, since they substantially correspond to the method embodiments, reference may be made to the partial description of the method embodiments for relevant points. The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution in the specification. One of ordinary skill in the art can understand and implement it without inventive effort.
The internal functional modules and the structural schematic of the device for refunding deposit described above may be an electronic device, which includes:
a processor;
a memory for storing processor-executable instructions;
wherein the processor is configured in any of the above-described method embodiments of refunding a deposit.
In the above embodiments of the electronic device, it should be understood that the Processor may be a Central Processing Unit (CPU), other general-purpose processors, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), etc. The general-purpose processor may be a microprocessor, or the processor may be any conventional processor, and the aforementioned memory may be a read-only memory (ROM), a Random Access Memory (RAM), a flash memory, a hard disk, or a solid state disk. The steps of a method disclosed in connection with the embodiments of the present specification may be embodied directly in a hardware processor, or in a combination of the hardware and software modules of the processor.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the embodiment of the electronic device, since it is substantially similar to the embodiment of the method, the description is simple, and for the relevant points, reference may be made to part of the description of the embodiment of the method.
Other embodiments of the present disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the embodiments disclosed herein. This specification is intended to cover any variations, uses, or adaptations of the specification following, in general, the principles of the specification and including such departures from the present disclosure as come within known or customary practice within the art to which the specification pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the specification being indicated by the following claims.
It will be understood that the present description is not limited to the precise arrangements described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present description is limited only by the appended claims.
Claims (11)
1. A method of refunding a deposit, the method comprising:
the method comprises the steps that when a server side receives meal fees which are paid by a user account and contain deposit, order information corresponding to the user account is generated;
sending the order information to a kitchen terminal so as to write the order information into a storage medium in a dinner plate when the dinner is taken;
receiving a refund request initiated by a scanning terminal of a tableware recovery area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate;
and responding to the refund request, and refunding the deposit of the returned dinner plate to the user account corresponding to the target order information.
2. The method of claim 1, the storage medium comprising a near field communication chip;
the storage medium for writing the order information into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
3. The method of claim 1, the storage medium comprising a radio frequency identification tag;
the storage medium for writing the order information into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
4. A method of refunding a deposit, the method comprising:
the server receives a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises order information read by the scanning terminal from a storage medium in the returned dinner plate;
and in response to the refund request, refunding the deposit of the returned dinner plate paid in advance to the user account corresponding to the order information.
5. The method of claim 4, wherein the order information is obtained by the kitchen terminal from the server and written to a storage medium within a service tray at the time of meal delivery.
6. The method of claim 4, the deposit being a deposit of a meal tray contained within a meal fee paid by a user account.
7. The method of claim 5, the storage medium comprising a near field communication chip;
the storage medium written into the dinner plate comprises:
writing the order information into a near field communication chip in a dinner plate based on a near field communication reader-writer arranged at the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a near field communication reader-writer arranged on the scanning terminal reads the target order information from the returned near field communication chip in the dinner plate.
8. The method of claim 5, the storage medium comprising a radio frequency identification tag;
the storage medium written into the dinner plate comprises:
writing the order information into a radio frequency identification tag in a dinner plate based on a radio frequency identification reader-writer arranged on the kitchen terminal;
the target order information read by the scanning terminal from the storage medium in the returned dinner plate comprises the following steps:
and a radio frequency identification reader-writer arranged on the scanning terminal reads the target order information from the radio frequency identification tag in the returned dinner plate.
9. An apparatus for refunding a deposit, the apparatus comprising:
the system comprises a generating unit, a service side and a control unit, wherein the generating unit generates order information corresponding to a user account when the service side receives a meal fee which is paid by the user account and contains a deposit;
the sending unit is used for sending the order information to a kitchen terminal so as to write the order information into a storage medium in a dinner plate when the dinner is taken;
the receiving unit is used for receiving a refund request initiated by a scanning terminal of the tableware recovery area; the refund request comprises target order information read by the scanning terminal from a storage medium in the returned dinner plate;
and the refund unit responds to the refund request and refunds the deposit of the refunded dinner plate to the user account corresponding to the target order information.
10. An apparatus for refunding a deposit, the apparatus comprising:
the receiving unit is used for receiving a refund request initiated by a scanning terminal of the tableware recovery area by the server; the refund request comprises order information read by the scanning terminal from a storage medium in the returned dinner plate;
and the refund unit is used for responding to the refund request and refunding the deposit of the refunded dinner plate which is paid in advance to the user account corresponding to the order information.
11. An electronic device, comprising:
a processor;
a memory for storing processor-executable instructions;
wherein the processor is configured as the method of any of the preceding claims 1-8.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010647781.9A CN113919450A (en) | 2020-07-07 | 2020-07-07 | Method and device for refunding deposit and electronic equipment |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202010647781.9A CN113919450A (en) | 2020-07-07 | 2020-07-07 | Method and device for refunding deposit and electronic equipment |
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| CN113919450A true CN113919450A (en) | 2022-01-11 |
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| CN202010647781.9A Pending CN113919450A (en) | 2020-07-07 | 2020-07-07 | Method and device for refunding deposit and electronic equipment |
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