CN113838238A - Service processing method, device and equipment - Google Patents
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Abstract
The embodiment of the application provides a service processing method, a device and equipment, wherein the method comprises the following steps: receiving a service processing request sent by a first terminal device and acquiring a first physiological characteristic of a user, wherein the service processing request comprises an identifier of a first network module; acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module; and performing service processing according to the first physiological characteristics, the second physiological characteristics and the service information. And the efficiency of service processing is improved.
Description
Technical Field
The present application relates to the field of communications, and in particular, to a method, an apparatus, and a device for processing a service.
Background
In some service scenarios that pass through the door access, the identity information of the user generally needs to be verified, and then whether the service can be successfully processed is determined. For example, in a scenario where the user is riding on a high-speed rail, if the railway system determines that the identity information of the user is correct and the user has purchased a ticket, it is determined that the user may be riding on the high-speed rail.
Currently, Near Field Communication (NFC) technology, Integrated Circuit Card (IC), and the like may be used for Near-end contact verification when verifying identity information of a user. For example, the user places an identification card on the surface of the card swiping machine to complete the verification of the user's identification information, or the user uses the NFC function of the mobile phone to complete the verification of the user's identification information through the touch operation of the mobile phone and the card swiping machine. However, the above-mentioned authentication methods are all near-end contact authentication, each user needs to complete a near-end touch operation when performing authentication of identity information, and only the identity information of one user can be authenticated each time, which further results in low efficiency of service processing.
Disclosure of Invention
The embodiment of the application provides a service processing method, a service processing device and service processing equipment, which are used for solving the technical problem of low service processing efficiency in the prior art.
In a first aspect, an embodiment of the present application provides a service processing method, where the method includes:
receiving a service processing request sent by a first terminal device and acquiring a first physiological characteristic of a user, wherein the service processing request comprises an identifier of a first network module;
acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module;
and performing service processing according to the first physiological characteristics, the second physiological characteristics and the service information.
In one possible embodiment, the performing the business process according to the first physiological characteristic, the second physiological characteristic and the business information includes:
determining a degree of similarity between the first physiological characteristic and the second physiological characteristic according to the first physiological characteristic and the second physiological characteristic;
and performing the service processing according to the similarity and the service information.
In a possible implementation manner, performing the service processing according to the similarity degree and the service information includes:
if the similarity degree is larger than or equal to a first threshold value, performing service processing according to the service information;
and if the similarity degree is smaller than the first threshold, determining that the service processing result is service processing failure.
In a possible implementation manner, performing service processing according to the service information includes:
acquiring a service state corresponding to the service information, wherein the service state is an acquired state or an unacquired state;
and carrying out service processing according to the service state.
In a possible implementation manner, performing service processing according to the service status includes:
if the service state is the acquired state, determining that the service processing result is successful;
and if the service state is the non-acquired state, determining that the service processing result is service processing failure.
In a possible implementation manner, the obtaining of the second physiological characteristic and the service information corresponding to the identifier of the first network module includes:
acquiring a first preset relationship, wherein the first preset relationship comprises an identifier of at least one network module and physiological characteristics and service information corresponding to the identifier of each network module;
and acquiring the second physiological characteristic and the service information corresponding to the identifier of the first network module according to the identifier of the first network module and the first preset relation.
In another possible implementation manner, when receiving a service processing request sent by a first terminal device, the method further includes:
receiving a connection establishment request of the first network sent by the first terminal equipment;
and if the connection of the first network is successfully established with the first terminal equipment, receiving the service processing request sent by the first terminal equipment.
In a possible implementation manner, the network corresponding to the first network module is a WiFi network.
In another possible implementation manner, after determining that the processing result of the service is a service processing failure, the method further includes:
and sending the first physiological characteristics of the user to a second terminal device.
In a second aspect, an embodiment of the present application provides a service processing apparatus, including a receiving module, an obtaining module, and a processing module, where:
the receiving module is used for receiving a service processing request sent by a first terminal device and acquiring a first physiological characteristic of a user, wherein the service processing request comprises an identifier of a first network module;
the acquisition module is used for acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module;
the processing module is used for processing the business according to the first physiological characteristic, the second physiological characteristic and the business information.
In a possible implementation, the processing module is specifically configured to:
determining a degree of similarity between the first physiological characteristic and the second physiological characteristic according to the first physiological characteristic and the second physiological characteristic;
and performing the service processing according to the similarity and the service information.
In a possible implementation, the processing module is specifically configured to:
if the similarity degree is larger than or equal to a first threshold value, performing service processing according to the service information;
and if the similarity degree is smaller than the first threshold, determining that the service processing result is service processing failure.
In a possible implementation, the processing module is specifically configured to:
acquiring a service state corresponding to the service information, wherein the service state is an acquired state or an unacquired state;
and carrying out service processing according to the service state.
In a possible implementation, the processing module is specifically configured to:
if the service state is the acquired state, determining that the service processing result is successful;
and if the service state is the non-acquired state, determining that the service processing result is service processing failure.
In a possible implementation manner, the obtaining module is specifically configured to:
acquiring a first preset relationship, wherein the first preset relationship comprises an identifier of at least one network module and physiological characteristics and service information corresponding to the identifier of each network module;
and acquiring the second physiological characteristic and the service information corresponding to the identifier of the first network module according to the identifier of the first network module and the first preset relation.
In a possible implementation, the receiving module is further configured to:
receiving a connection establishment request of the first network sent by the first terminal equipment;
and if the connection of the first network is successfully established with the first terminal equipment, receiving the service processing request sent by the first terminal equipment.
In a possible implementation manner, the network corresponding to the first network module is a WiFi network.
In a possible implementation manner, the service processing apparatus further includes a sending module, where the sending module is configured to:
and sending the first physiological characteristics of the user to a second terminal device.
In a third aspect, an embodiment of the present application provides a terminal device, including: a processor, a memory;
the memory stores computer-executable instructions;
the processor executes computer-executable instructions stored by the memory to cause the processor to perform the business process method of any one of the first aspects.
In a fourth aspect, an embodiment of the present application provides a computer-readable storage medium, where computer-executable instructions are stored, and when the computer-executable instructions are executed by a processor, the computer-readable storage medium is configured to implement the service processing method according to any one of the first aspect.
In a fifth aspect, the present invention also provides a computer program product comprising a computer program which, when executed by a processor, implements the steps of the business processing method according to any of the preceding claims.
The application provides a service processing method, a device and equipment, which are used for receiving a service processing request sent by first terminal equipment and acquiring a first physiological characteristic of a user, wherein the service processing request comprises an identifier of a first network module, acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module, and processing the service according to the first physiological characteristic, the second physiological characteristic and the service information. In the method, the server can determine the second physiological characteristic and the service information preset by the user according to the identification of the first network module, and the identification of the first network module can be sent to the server at a far end, so that the server can obtain the second physiological characteristic of the user at the far end, the user information is prevented from being obtained in a near-end contact mode, the identity information of the user is accurately and timely verified according to the first physiological characteristic and the preset second physiological characteristic of the user obtained in real time, and the efficiency of service processing is improved.
Drawings
Fig. 1 is a schematic view of an application scenario provided in an embodiment of the present application;
fig. 2 is a schematic flowchart of a service processing method according to an embodiment of the present application;
fig. 3 is a schematic diagram of a process for determining a first physiological characteristic according to an embodiment of the present application;
fig. 4 is a schematic flowchart of another service processing method according to an embodiment of the present application;
fig. 5 is a schematic diagram illustrating a terminal device sending a connection establishment request according to an embodiment of the present application;
fig. 6 is a schematic process diagram of sending a first physiological characteristic of a user according to an embodiment of the present application;
fig. 7 is a schematic process diagram of a service processing method according to an embodiment of the present application;
fig. 8 is a schematic structural diagram of a service processing device according to an embodiment of the present application;
fig. 9 is a schematic structural diagram of another service processing apparatus according to an embodiment of the present application;
fig. 10 is a schematic diagram of a hardware structure of a terminal device provided in the present application.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present application. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present application, as detailed in the appended claims.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
For ease of understanding, the concepts related to the embodiments of the present application will be explained first.
The terminal equipment: the device has a wireless transceiving function. The terminal equipment can be deployed on land, including indoor or outdoor, handheld, wearable or vehicle-mounted; can also be deployed on the water surface (such as a ship and the like); and may also be deployed in the air (e.g., airplanes, balloons, satellites, etc.). The terminal device may be a mobile phone (mobile phone), a tablet computer (Pad), a computer with a wireless transceiving function, a Virtual Reality (VR) terminal device, an Augmented Reality (AR) terminal device, a wireless terminal in industrial control (industrial control), a vehicle-mounted terminal device, a wireless terminal in self driving (self driving), a wireless terminal in remote medical (remote medical), a wireless terminal in smart grid (smart grid), a wireless terminal in transportation safety (transportation safety), a wireless terminal in smart city (smart city), a wireless terminal in smart home (smart home), a wearable terminal device, and the like. The terminal device according to the embodiment of the present application may also be referred to as a terminal, a User Equipment (UE), an access terminal device, a vehicle-mounted terminal, an industrial control terminal, a UE unit, a UE station, a mobile station, a remote terminal device, a mobile device, a UE terminal device, a wireless communication device, a UE agent, or a UE apparatus. The terminal equipment may also be fixed or mobile.
In the related art, in a service scenario of passing through an access control, identity information of a user generally needs to be verified, and only when the identity verification is successful, whether the service can be processed continuously can be determined. For example, the service scenario passing through the access control may include a scenario that the user needs to verify the user identity information, such as the user riding on a high-speed rail and the user riding on an airplane, which is not limited in the embodiment of the present application.
At present, when the identity information of a user is verified, the identity information of the user can be verified through an NFC technology and an IC card near-end contact technology. For example, when a user passes through a gate, the user needs to place an identity card in a chip scanning area of the gate to complete verification of user identity information, or the user uses an NFC function of a mobile phone end to complete verification of user identity information through touch operation of the mobile phone and the chip scanning area of the gate. However, the corresponding chip scanning area needs to be set during the authentication of the authentication method, and the authentication mode of the identity information is near-end authentication, so that each user needs to complete the operation of near-end touch during the authentication, and the timeliness of the service processing is low, which results in low efficiency of the service processing.
In order to solve the technical problem of low efficiency of service processing in the related art, an embodiment of the present application provides a service processing method, in which a server receives a service processing request sent by a first terminal device and acquires a first physiological characteristic of a user, where the service processing request includes an identifier of a first network module, a preset second physiological characteristic and service information of the user can be acquired according to the identifier of the first network module, a degree of similarity between the first physiological characteristic of the user and the preset second physiological characteristic acquired in real time is determined, and service processing is performed according to the degree of similarity and the service information. Therefore, the server can determine the second physiological characteristics and the service information preset by the user according to the identification of the first network module, and the identification of the first network module can be sent to the server at a far end, so that the server can acquire the second physiological characteristics of the user at the far end, the user information is prevented from being acquired in a near-end contact mode, and then the identity information of the user is accurately and timely verified according to the first physiological characteristics and the preset second physiological characteristics of the user acquired in real time, and the efficiency of service processing is improved.
Next, an application scenario to which the embodiment of the present application is applied will be described with reference to fig. 1.
Fig. 1 is a schematic view of an application scenario provided in an embodiment of the present application. Please refer to fig. 1, which includes a server and a terminal device. The server may obtain a first physiological characteristic of the user, wherein the first physiological characteristic is a facial image of a boy. The terminal device may send a service processing request to the server, where the service processing request includes an identifier of the first network module of the terminal device. The server can determine a second physiological characteristic preset by the user according to the identification of the first network module, and determine that the service information of the user is high-speed rail riding, wherein the second physiological characteristic is also a face image of a boy.
Referring to fig. 1, because the similarity between the first physiological characteristic and the second physiological characteristic is higher, and the service state corresponding to the service information of the user is that the high-speed rail ticket is acquired, the service processing result of the user is that the service processing is successful, and the user can ride the high-speed rail. Therefore, the identification of the first network module of the terminal equipment can be sent to the server at a far end, so that the server can acquire the second physiological characteristics of the user and the service information of the user at the far end, the user information is prevented from being acquired in a near-end contact mode, and then the identity information of the user is accurately and timely verified according to the first physiological characteristics of the user acquired in real time and the preset second physiological characteristics, and the efficiency of service processing is improved.
The technical means shown in the present application will be described in detail below with reference to specific examples. It should be noted that the following embodiments may exist alone or in combination with each other, and description of the same or similar contents is not repeated in different embodiments.
Fig. 2 is a schematic flow chart of a service processing method according to an embodiment of the present application. Referring to fig. 2, the method may include:
s201, receiving a service processing request sent by a first terminal device, and acquiring a first physiological characteristic of a user, wherein the service processing request includes an identifier of a first network module.
The execution subject of the embodiment of the present application may be a server, or may also be a service processing device disposed in the server. Alternatively, the service processing apparatus may be implemented by software, or may be implemented by a combination of software and hardware.
The first terminal equipment is terminal equipment used by a user. For example, the first terminal device may be a mobile phone, a tablet computer, or the like used by the user. The service processing request is used for requesting the server to start service processing. For example, when the server receives a service processing request sent by the first terminal device, the server processes a service corresponding to the service processing request. The service processing request comprises the identification of the first network module. The first network module can be a wireless network module. For example, the first network module may be a wireless network card or a bluetooth module. Optionally, the first terminal device includes a first network module, and a network corresponding to the first network module is a WiFi network. For example, the first network module is a wireless network card, the wireless network card is arranged in the first terminal device, and the first terminal device can be connected with a WiFi network through the wireless network card.
The identifier of the first network module may be a physical address of the first network module in the first terminal device. The physical address of the first network module is a fixed address written in hardware by a network equipment manufacturer when the network module is produced, and the physical address is irrelevant to a network connected with the first terminal equipment.
Optionally, when the first terminal device is connected to a network corresponding to the first network module, the first terminal device may send a service processing request including an identifier of the first network module to the server, and the server receives the service processing request sent by the first terminal device, so as to obtain the identifier of the first network module in the first terminal device. For example, when the mobile phone connects to the corresponding network device through WiFi, the mobile phone may send a service processing request including a physical address of the wireless network card to the server through the WiFi network, and the server obtains the physical address of the wireless network card of the mobile phone when receiving the service processing request.
The user is a user using the first terminal device, and the first physiological characteristic of the user is used for indicating identity information of the user. For example, the first physiological characteristic of the user may include an ocular characteristic of the user, a facial characteristic of the user, a fingerprint characteristic of the user, and the like. Alternatively, the first physiological characteristic of the user may be a facial characteristic of the user, and the server may acquire the facial characteristic of the user through the camera device. For example, the camera device may acquire a face image of the user in real time, and when the server receives the service processing request sent by the first terminal device, the server may acquire the face image of the user in the camera device.
Next, a process of acquiring the first physiological characteristic of the user will be described with reference to fig. 3.
Fig. 3 is a schematic process diagram for determining a first physiological characteristic according to an embodiment of the present disclosure. Referring to fig. 3, the server, the terminal device, the camera, and the user are included. The terminal equipment is equipment used by a user. When the terminal device sends a service processing request to the server, the camera device can acquire the first physiological characteristics (face images) of the user in real time and store the first physiological characteristics in a memory of the camera device. When the server receives the service processing request sent by the terminal equipment, the server can acquire the first physiological characteristics of the user in the memory of the camera device.
S202, acquiring a second physiological characteristic and business information corresponding to the identifier of the first network module.
Alternatively, the second physiological characteristic may be a facial characteristic of the user. Optionally, the second physiological characteristic of the user may be acquired through the face image. For example, a human face image taken by a user includes all the facial features of the user. The service information is used to indicate the service type of the user. For example, the service information may be information that the user takes a train, the user takes a plane, the user takes a subway, passes through a gate, and the like.
Optionally, the second physiological characteristic and the service information corresponding to the identifier of the first network module may be obtained according to the following feasible implementation manners: and acquiring a first preset relation. The first preset relationship comprises an identifier of at least one network module and physiological characteristics and service information corresponding to the identifier of each network module. For example, the first preset relationship may be as shown in table 1:
TABLE 1
| Identification of network module | Physiological characteristics | Service information |
| Identification 1 | Physiological characteristics 1 | Service information 1 |
| Identification 2 | Physiological characteristics 2 | Service information 2 |
| Identification 3 | Physiological characteristics 3 | Service information 3 |
| …… | …… | …… |
It should be noted that table 1 is only an exemplary first preset relationship, and does not limit the first preset relationship.
And acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module according to the identifier of the first network module and the first preset relation. For example, if the identifier of the first network module is identifier 1, the second physiological characteristic corresponding to the identifier of the first network module is physiological characteristic 1, and the service information corresponding to the identifier of the first network module is service information 1; if the identifier of the first network module is identifier 2, the second physiological characteristic corresponding to the identifier of the first network module is physiological characteristic 2, and the service information corresponding to the identifier of the first network module is service information 2; if the identifier of the first network module is the identifier 3, the second physiological characteristic corresponding to the identifier of the first network module is the physiological characteristic 3, and the service information corresponding to the identifier of the first network module is the service information 3.
Optionally, when obtaining the first preset relationship, the user may preset a relationship between the identifier of the first network module and the physiological characteristic and the service information. For example, because the identifier of the first network module is fixed, the user may photograph a face image corresponding to the identifier in advance, set the service information corresponding to the identifier, establish a corresponding relationship through Protected Management Frames, and further establish a first preset relationship including physiological characteristics of a plurality of users.
And S203, performing service processing according to the first physiological characteristics, the second physiological characteristics and the service information.
The traffic handling may be performed according to the following feasible implementations: and determining the similarity degree between the first physiological characteristic and the second physiological characteristic according to the first physiological characteristic and the second physiological characteristic. For example, when the physiological feature of the user is a facial feature, the similarity degree is determined according to a real-time facial image of the user acquired by the server and a preset facial image. Optionally, the degree of similarity between the first physiological characteristic and the second physiological characteristic may be determined by a sub-characteristic between the first physiological characteristic and the second physiological characteristic. Wherein the physiological characteristic of the user may comprise a plurality of sub-characteristics. For example, if the physiological characteristics of the user are facial characteristics, the eyes, mouth, face, eyelashes, etc. are all sub-characteristics of the facial characteristics. For example, if the sub-features of the first physiological characteristic include the eye and the mouth, and the sub-features of the second physiological characteristic also include the eye and the mouth, an average of a first similarity of the sub-features of the eye of the first physiological characteristic to the sub-features of the eye of the second physiological characteristic and a second similarity of the sub-features of the mouth of the first physiological characteristic to the sub-features of the mouth of the second physiological characteristic may be determined as a degree of similarity of the first physiological characteristic to the second physiological characteristic. Optionally, the similarity between the sub-features may be obtained by image comparison, which is not limited in this application.
And performing service processing according to the similarity and the service information. Optionally, according to the similarity degree and the service information, there are two cases for performing service processing:
case 1: the degree of similarity is greater than or equal to a first threshold.
And if the similarity degree is greater than or equal to the first threshold, performing service processing according to the service information. For example, if the degree of similarity between the first physiological characteristic of the user acquired in real time and the preset second physiological characteristic is greater than or equal to the first threshold, it indicates that the identity information of the user passes verification, and at this time, the service processing may be performed through the service information.
Optionally, the service processing may be performed according to the service information according to the following feasible implementation manners: and acquiring a service state corresponding to the service information. The service state is used for indicating whether a user meets a service requirement corresponding to the service information, and the service state is an acquired state or an unacquired state. The acquired state is used for indicating that the user has satisfied the service requirement of the service information, and the non-acquired state is used for indicating that the user has not satisfied the service requirement of the service information. For example, if the service information is information that the user takes a train, takes a high-speed rail, takes an airplane, etc., the service requires that the user needs to purchase a corresponding ticket or air ticket; if the service information is information of taking a bus, taking a subway and the like by the user, the service requirement is that the user needs to bind a corresponding payment card. For example, the service requirement corresponding to the service information is that the user needs to purchase a corresponding ticket, if the service state corresponding to the service information is the acquired state, it indicates that the user has purchased the corresponding ticket, and if the service state corresponding to the service information is the unacquired state, it indicates that the user has not purchased the corresponding ticket. For example, the service requirement corresponding to the service information is that the user needs to bind a corresponding payment card, if the state corresponding to the service information is the acquired state, it indicates that the user has bound the corresponding payment card, and if the state corresponding to the service information is the unacquired state, it indicates that the user has not bound the corresponding payment card.
And performing service processing according to the service state. Optionally, if the service state is the acquired state, it is determined that the service processing is successful. For example, after the identity information of the user is verified, if the service status is the acquired status, it indicates that the user has purchased a corresponding high-speed rail ticket, and the user may ride on a high-speed rail, that is, the processing result of the user service is that the service processing is successful.
And if the service state is the non-acquired state, determining that the service processing result is service processing failure. For example, after the identity information of the user is verified, if the service status is the non-acquired status, it indicates that the user does not purchase a corresponding high-speed rail ticket, and the user cannot ride the high-speed rail, that is, the service processing result of the user service is a service processing failure.
In this case, if the similarity between the first physiological characteristic of the user obtained in real time and the preset second physiological characteristic of the user is greater than or equal to the first threshold, it indicates that the authentication of the identity information of the user is successful, and further determines whether the service of the user can be successfully processed according to the service state corresponding to the service information.
Case 2: the degree of similarity is less than a first threshold.
And if the similarity degree is smaller than the first threshold, determining that the service processing result is service processing failure. For example, if the degree of similarity between the first physiological characteristic of the user obtained in real time and the preset second physiological characteristic is smaller than the first threshold, it indicates that the authentication of the user identity information fails, and since the authentication of the user identity information fails, service processing is not required, and the processing result of the service is service processing failure. For example, the service information is that the user rides on a high-speed rail, if the similarity between the first physiological characteristic of the user obtained in real time and the preset second physiological characteristic of the user is smaller than the first threshold, the authentication of the identity information of the user is failed, and because the authentication of the identity information of the user fails, the server can determine that the user cannot ride on the high-speed rail, and does not need to determine whether the user purchases a high-speed rail ticket.
In this case, if the similarity between the first physiological characteristic of the user obtained in real time and the preset second physiological characteristic of the user is smaller than the first threshold, it indicates that the identity information of the user is wrong, and at this time, the server may directly determine that the processing result of the service is a service processing failure, and further determination through the service information is not needed, thereby improving the efficiency of the service processing.
The embodiment of the application provides a service processing method, which includes receiving a service processing request sent by a first terminal device and acquiring a first physiological characteristic of a user, wherein the service processing request includes an identifier of a first network module, acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module, determining a similarity degree between the first physiological characteristic and the second physiological characteristic according to the first physiological characteristic and the second physiological characteristic, performing service processing according to the service information if the similarity degree is greater than or equal to a first threshold value, and determining a processing result of a service as a service processing failure if the similarity degree is less than the first threshold value. In the method, the server can determine the second physiological characteristic and the service information preset by the user according to the identifier of the first network module, and the identifier of the first network module can be sent to the server at a far end, so that the server can obtain the second physiological characteristic of the user at the far end, the user information is prevented from being obtained in a near-end contact mode, the identity information of the user is accurately and timely verified according to the first physiological characteristic of the user and the preset second physiological characteristic obtained in real time, and the efficiency of service processing is improved.
Based on the embodiment shown in fig. 2, the following describes the service processing method in detail with reference to fig. 4.
Fig. 4 is a flowchart illustrating another service processing method according to an embodiment of the present application. Referring to fig. 4, the process of the method includes:
s401, receiving a connection establishment request of a first network sent by a first terminal device.
The first network may be a wireless network. For example, the first network may be a WiFi network or a bluetooth network, etc. Optionally, the first terminal device may send the connection establishment request of the first network to the server by scanning the encoded information. For example, a user may use a first terminal device to scan a preset two-dimensional code, when the first terminal device successfully scans the preset two-dimensional code, the first terminal device sends a connection establishment request of a WiFi network to a server, and when the server receives the connection establishment request, the server may establish a connection of the WiFi network with the first terminal device.
Optionally, the first terminal device may send the connection establishment request to the server using WiFi Easy Connect technology. A WiFi Easy Connect allows a user of a home or office network to establish an Access Point (AP) using a trusted device (e.g., a smartphone) to authorize and manage network access to other WiFi client devices. The WiFi Easy Connect protocol utilizes a reliable, validated encryption principle, which helps to simplify the user experience while maintaining the security of the network connection.
Next, a procedure in which the terminal device transmits a connection establishment request of the first network will be described with reference to fig. 5.
Fig. 5 is a schematic diagram illustrating a terminal device sending a connection establishment request according to an embodiment of the present application. Please refer to fig. 5, which includes: terminal equipment, preset two-dimensional code and server. The terminal equipment can scan the preset two-dimensional code through a scanning function. And when the terminal equipment successfully scans the preset two-dimensional code, the terminal equipment sends a connection establishment request to the server through a WiFi Easy Connect protocol. When the server receives the connection establishment request sent by the terminal equipment, the server can establish the connection of the WiFi network with the terminal equipment.
S402, if the connection of the first network is successfully established with the first terminal device, receiving a service processing request sent by the first terminal device, and acquiring a first physiological characteristic of the user.
When the server receives a connection establishment request of the first network sent by the first terminal device, the server may establish a connection of the first network with the first terminal device (e.g., the server establishes a connection of the first network with the first terminal device through the connected network device), after the server successfully establishes a connection of the first network with the terminal device, the server may receive a service processing request sent by the terminal device, and obtain a first physiological characteristic of the user in the image capturing apparatus. The service processing request comprises the identification of the first network module. For example, a user scans a preset two-dimensional code through a mobile phone, when the scanning is successful, the mobile phone sends a connection establishment request of a WiFi network to a server, when the server receives the connection establishment request of the WiFi network, the server can establish connection of the WiFi network with the mobile phone, when the connection establishment of the WiFi network is successful, the server can receive a service processing request sent by a first terminal device, and a first physiological characteristic of the user is acquired from a camera device.
Optionally, the server may also obtain the first physiological characteristic of the user in the first terminal device. For example, when the server acquires the first physiological feature of the user, the user captures a face image through the first terminal device, and the server may acquire the captured face image of the user in the first terminal device.
And S403, acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module.
Note that, the execution process of step S403 may refer to the execution process of step S202, which is not limited in this embodiment of the application.
S404, performing service processing according to the first physiological characteristics, the second physiological characteristics and the service information.
The step S404 may refer to the step S203, and the embodiment of the present application does not limit this.
S405, when the service processing result is that the service processing fails, sending the first physiological characteristics of the user to the second terminal device.
Alternatively, the second terminal device may be a device having a display function. For example, the second terminal device may be a smart television, a smart projection device, or the like. When the processing result of the service of the user is that the service processing fails, the server may send the first physiological characteristic of the user to the second terminal device. For example, when the service information corresponding to the user is a high-speed rail, if the processing result of the user on the high-speed rail is processing failure (authentication failure of the identity information, or no high-speed rail ticket is purchased), it indicates that the user cannot ride on the high-speed rail, at this time, the server sends the face image of the user acquired in real time to the intelligent display screen, and when the intelligent display screen receives the face image of the user, the face image of the user can be displayed in the screen.
Next, a process of transmitting the first physiological characteristic of the user to the second terminal device will be described with reference to fig. 6.
Fig. 6 is a schematic process diagram of sending a first physiological characteristic of a user according to an embodiment of the present application. Please refer to fig. 6, which includes a server and a second terminal device. When the server receives the service processing failure of the user a and the user B, the server may send the face image of the user a and the face image of the user B to the second terminal device. When the second terminal device receives the face image of the user a and the face image of the user B, the second terminal device may display the face image of the user a and the face image of the user B in the display screen. Therefore, when the business processing of the user fails, the staff can find the user with the failed business processing in time, remind the user to verify the identity information or purchase tickets and the like, and further improve the reliability of the business processing and the efficiency of the business processing.
The embodiment of the application provides a service processing method, which includes receiving a connection establishment request of a first network sent by a first terminal device, receiving the service processing request sent by the first terminal device and acquiring a first physiological characteristic of a user if the connection of the first network is successfully established with the first terminal device, acquiring a second physiological characteristic and service information corresponding to an identifier of a first network module, performing service processing according to the first physiological characteristic, the second physiological characteristic and the service information, and sending the first physiological characteristic of the user to a second terminal device when a processing result of the service is a service processing failure. In the method, the server can determine the second physiological characteristic and the service information preset by the user according to the identifier of the first network module, and the identifier of the first network module can be sent to the server at a far end, so that the server can obtain the second physiological characteristic of the user at the far end, the user information is prevented from being obtained in a near-end contact mode, the identity information of the user is accurately and timely verified according to the first physiological characteristic and the preset second physiological characteristic of the user obtained in real time, and when the service processing of the user fails, the server can send the first physiological characteristic of the user with the failed service processing to the second terminal device, so that the reliability of the service processing is improved, and the efficiency of the service processing is improved.
On the basis of any of the above embodiments, the following describes a procedure of the service processing method with reference to fig. 7.
Fig. 7 is a process schematic diagram of a service processing method according to an embodiment of the present application. Please refer to fig. 7, which includes a server, a first terminal device, a second terminal device, and a preset two-dimensional code. The first terminal device can scan the preset two-dimensional code through a scanning function. And when the first terminal equipment successfully scans the preset two-dimensional code, the first terminal equipment sends a connection establishment request to the server. When receiving the connection establishment request sent by the first terminal device, the server may establish a connection with the first terminal device through the WiFi network.
Referring to fig. 7, after the server establishes a connection with the first terminal device, the first terminal device may send a service processing request to the server, where the service processing request includes an identifier of the first network module. The server can determine a second pre-stored physiological characteristic and service information of the user according to the identification of the first network module, wherein the second physiological characteristic corresponding to the identification of the first network module in which the user village in advance belongs is a girl face image.
Referring to fig. 7, the camera device may capture a real-time first physiological characteristic of the user and store the first physiological characteristic in the database, and the server may obtain the real-time first physiological characteristic of the user from the database, where the first physiological characteristic of the user obtained by the camera device is a facial image of a boy. Because the similarity degree between the first physiological characteristic and the second physiological characteristic of the user is smaller than the first threshold, the server determines that the authentication of the user fails, does not need to process the service information, and sends the first physiological characteristic of the user to the second terminal device. When the second terminal device receives the first physiological characteristics of the user, the first physiological characteristics of the user can be displayed in the display screen. Therefore, the server can acquire the identifier of the first network module at the far end, and the second physiological characteristics of the user are determined through the identifier of the first network module, so that the user information is prevented from being acquired in a near-end contact mode, and then the identity information of the user is accurately and timely verified according to the first physiological characteristics of the user and the preset second physiological characteristics acquired in real time, and when the service processing of the user fails, the server can send the first physiological characteristics of the user with the service processing failure to the second terminal device, so that the reliability of the service processing is improved, and the efficiency of the service processing is improved.
Fig. 8 is a schematic structural diagram of a service processing device according to an embodiment of the present application. Referring to fig. 8, the service processing apparatus 10 includes a receiving module 11, an obtaining module 12, and a processing module 13, where:
the receiving module 11 is configured to receive a service processing request sent by a first terminal device and acquire a first physiological characteristic of a user, where the service processing request includes an identifier of a first network module;
the obtaining module 12 is configured to obtain a second physiological characteristic and service information corresponding to the identifier of the first network module;
the processing module 13 is configured to perform service processing according to the first physiological characteristic, the second physiological characteristic, and the service information.
In a possible implementation, the processing module 13 is specifically configured to:
determining a degree of similarity between the first physiological characteristic and the second physiological characteristic according to the first physiological characteristic and the second physiological characteristic;
and performing the service processing according to the similarity and the service information.
In a possible implementation, the processing module 13 is specifically configured to:
if the similarity degree is larger than or equal to a first threshold value, performing service processing according to the service information;
and if the similarity degree is smaller than the first threshold, determining that the service processing result is service processing failure.
In a possible implementation, the processing module 13 is specifically configured to:
acquiring a service state corresponding to the service information, wherein the service state is an acquired state or an unacquired state;
and carrying out service processing according to the service state.
In a possible implementation, the processing module 13 is specifically configured to:
if the service state is the acquired state, determining that the service processing result is successful;
and if the service state is the non-acquired state, determining that the service processing result is service processing failure.
In a possible implementation, the obtaining module 12 is specifically configured to:
acquiring a first preset relationship, wherein the first preset relationship comprises an identifier of at least one network module and physiological characteristics and service information corresponding to the identifier of each network module;
and acquiring the second physiological characteristic and the service information corresponding to the identifier of the first network module according to the identifier of the first network module and the first preset relation.
In a possible implementation, the receiving module 11 is further configured to:
receiving a connection establishment request of the first network sent by the first terminal equipment;
and if the connection of the first network is successfully established with the first terminal equipment, receiving the service processing request sent by the first terminal equipment.
In a possible implementation manner, the network corresponding to the first network module is a WiFi network.
The service processing apparatus provided in the embodiment of the present application may execute the technical solutions shown in the foregoing method embodiments, and the implementation principles and beneficial effects thereof are similar, and are not described herein again.
The service processing device shown in the embodiment of the present application may be a chip, a hardware module, a processor, and the like. Of course, the service processing device may have other forms, and this embodiment of the present application is not particularly limited thereto.
Fig. 9 is a schematic structural diagram of another service processing apparatus according to an embodiment of the present application. On the basis of the embodiment shown in fig. 8, please refer to fig. 9, the service processing apparatus 10 further includes a sending module 14, where the sending module 14 is configured to:
and sending the first physiological characteristics of the user to a second terminal device.
The service processing apparatus provided in the embodiment of the present application may execute the technical solutions shown in the foregoing method embodiments, and the implementation principles and beneficial effects thereof are similar, and are not described herein again.
The service processing device shown in the embodiment of the present application may be a chip, a hardware module, a processor, and the like. Of course, the service processing device may have other forms, and this embodiment of the present application is not particularly limited thereto.
Fig. 10 is a schematic diagram of a hardware structure of a terminal device provided in the present application. Referring to fig. 10, the terminal device 20 may include: a processor 21 and a memory 22, wherein the processor 21 and the memory 22 may communicate; illustratively, the processor 21 and the memory 22 communicate via a communication bus 23, the memory 22 is configured to store program instructions, and the processor 21 is configured to call the program instructions in the memory to execute the service processing method according to any of the above-described method embodiments.
Optionally, the terminal device 20 may further comprise a communication interface, which may comprise a transmitter and/or a receiver.
Optionally, the Processor may be a Central Processing Unit (CPU), or may be another general-purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), or the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of a method disclosed in connection with the present application may be embodied directly in a hardware processor, or in a combination of the hardware and software modules in the processor.
A readable storage medium having a computer program stored thereon; the computer program is configured to implement a service processing method as described in any of the above embodiments.
The embodiment of the application provides a computer program product, which comprises instructions, and when the instructions are executed, the instructions cause a computer to execute the service processing method.
All or a portion of the steps of implementing the above-described method embodiments may be performed by hardware associated with program instructions. The aforementioned program may be stored in a readable memory. When executed, the program performs steps comprising the method embodiments described above; and the aforementioned memory (storage medium) includes: read-only memory (ROM), RAM, flash memory, hard disk, solid state disk, magnetic tape (magnetic tape), floppy disk (flexible disk), optical disk (optical disk), and any combination thereof.
Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processing unit of a general purpose computer, special purpose computer, embedded processor, or other programmable terminal device to produce a machine, such that the instructions, which execute via the processing unit of the computer or other programmable terminal device, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable terminal equipment to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable terminal device to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It will be apparent to those skilled in the art that various changes and modifications may be made in the embodiments of the present application without departing from the spirit and scope of the application. Thus, if such modifications and variations of the embodiments of the present application fall within the scope of the claims of the present application and their equivalents, the present application is also intended to encompass such modifications and variations.
In the present application, the terms "include" and variations thereof may refer to non-limiting inclusions; the term "or" and variations thereof may mean "and/or". The terms "first," "second," and the like in this application are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. In the present application, "a plurality" means two or more. "and/or" describes the association relationship of the associated objects, meaning that there may be three relationships, e.g., a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship.
Claims (13)
1. A method for processing a service, comprising:
receiving a service processing request sent by a first terminal device and acquiring a first physiological characteristic of a user, wherein the service processing request comprises an identifier of a first network module;
acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module;
and performing service processing according to the first physiological characteristics, the second physiological characteristics and the service information.
2. The method of claim 1, wherein performing business processing based on the first physiological characteristic, the second physiological characteristic, and the business information comprises:
determining a degree of similarity between the first physiological characteristic and the second physiological characteristic according to the first physiological characteristic and the second physiological characteristic;
and performing the service processing according to the similarity and the service information.
3. The method of claim 2, wherein performing the service processing according to the similarity degree and the service information comprises:
if the similarity degree is larger than or equal to a first threshold value, performing service processing according to the service information;
and if the similarity degree is smaller than the first threshold, determining that the service processing result is service processing failure.
4. The method of claim 3, wherein performing service processing according to the service information comprises:
acquiring a service state corresponding to the service information, wherein the service state is an acquired state or an unacquired state;
and carrying out service processing according to the service state.
5. The method of claim 4, wherein performing the service processing according to the service status comprises:
if the service state is the acquired state, determining that the service processing result is successful;
and if the service state is the non-acquired state, determining that the service processing result is service processing failure.
6. The method according to any one of claims 1-5, wherein obtaining second physiological characteristics and service information corresponding to the identity of the first network module comprises:
acquiring a first preset relationship, wherein the first preset relationship comprises an identifier of at least one network module and physiological characteristics and service information corresponding to the identifier of each network module;
and acquiring the second physiological characteristic and the service information corresponding to the identifier of the first network module according to the identifier of the first network module and the first preset relation.
7. The method according to any one of claims 1 to 6, wherein, when receiving the service processing request sent by the first terminal device, the method further comprises:
receiving a connection establishment request of the first network sent by the first terminal equipment;
and if the connection of the first network is successfully established with the first terminal equipment, receiving the service processing request sent by the first terminal equipment.
8. The method according to any one of claims 1-7, wherein the network corresponding to the first network module is a WiFi network.
9. The method according to any of claims 3-8, wherein after determining that the processing result of the service is a service processing failure, the method further comprises:
and sending the first physiological characteristics of the user to a second terminal device.
10. A service processing device is characterized by comprising a receiving module, an obtaining module and a processing module, wherein:
the receiving module is used for receiving a service processing request sent by a first terminal device and acquiring a first physiological characteristic of a user, wherein the service processing request comprises an identifier of a first network module;
the acquisition module is used for acquiring a second physiological characteristic and service information corresponding to the identifier of the first network module;
the processing module is used for processing the business according to the first physiological characteristic, the second physiological characteristic and the business information.
11. A terminal device, comprising: a processor, a memory;
the memory stores computer-executable instructions;
the processor executing the computer-executable instructions stored by the memory causes the processor to perform the business process method of any of claims 1 to 9.
12. A computer-readable storage medium having computer-executable instructions stored thereon, which when executed by a processor, implement the business processing method of any one of claims 1 to 9.
13. A computer program product comprising a computer program, characterized in that the computer program, when executed by a processor, implements the business process method of any one of claims 1 to 9.
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