CN113837725A - Automatic line loss work order circulation system and method - Google Patents
Automatic line loss work order circulation system and method Download PDFInfo
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Abstract
The invention discloses an automatic circulation system and method for a line loss work order, wherein an input unit is used for inputting the line loss work order; the matching unit comprises at least two line loss categories for solving the line loss problem, and is used for matching the content on the line loss work order with one line loss category in the matching unit; the processing unit comprises at least two stations, each station is adaptive to a line loss category, the line loss worksheet is transmitted to the stations adaptive to the line loss categories according to the line loss categories, and the stations receiving the line loss worksheet process line loss contents on the line loss worksheet; the line loss work order processed by the processing unit is transmitted to the rechecking unit, and the rechecking unit rechecks the content on the line loss work order and monitors whether the line loss work order is processed by the processing unit; the rechecking unit transmits the rechecked content to the display unit, and the display unit is used for checking the handling condition and the handling result corresponding to the content of the line loss work order; the leader kanban unit monitors the whole process in real time.
Description
Technical Field
The invention relates to the field of line loss, in particular to an automatic circulation system and method for a line loss work order.
Background
The line loss rate is a comprehensive technical and economic index reflecting the benefits of power supply enterprises, directly reflects the technology and management level of the enterprises, is an important condition for building 'one-strong three-excellent' modern power supply enterprises, and is a comprehensive reflection of the planning and design level, the production technology level and the operation and management level of a power grid.
The existing integrated line loss system can realize index and data display, but cannot automatically study and judge unqualified data and actively trigger work order circulation through a full-service work order automatic circulation system.
Disclosure of Invention
In order to solve the above problems, the present invention provides an automatic circulation system for a line loss work order, comprising:
the input unit is used for inputting a line loss work order;
the matching unit comprises at least two line loss categories for solving the line loss problem, and is used for matching the content on the line loss work order with one line loss category in the matching unit;
the processing unit comprises at least two stations, each station is respectively matched with one line loss type, the line loss work order is transmitted to the station matched with the line loss type according to the line loss type, and the station receiving the line loss work order disposes line loss content on the line loss work order;
the rechecking unit is used for rechecking the content on the line loss work order and monitoring whether the line loss work order is processed by the processing unit;
the rechecking unit transmits the rechecked content to the display unit, and the display unit is used for checking the handling condition and the handling result corresponding to the content of the line loss work order;
and the information in the input unit, the matching unit, the processing unit, the rechecking unit and the display unit is monitored by the leader board unit in real time.
Preferably, the line loss categories included in the processing unit include: the system comprises a metering device voltage loss and current loss processing flow module, an abnormal data processing flow module, a synchronous line loss 10kv line problem processing flow module and an electricity stealing and hidden danger problem processing flow module.
Preferably, the system also comprises a storage unit and a problem solving and receiving station;
when the line loss work order cannot find the adaptive line loss category in the matching unit, the matching unit transmits the line loss work order to the storage unit for storage;
the problem-solving recording station checks the line loss worksheet in the storage unit, when the problem-solving recording station has a condition for handling the line loss worksheet in the storage unit, the line loss worksheet in the storage unit is transmitted to the problem-solving recording station, the problem-solving recording station handles the transmitted line loss worksheet and retains a method for handling problems on the transmitted line loss worksheet, and the problem-solving recording station transmits the handled line loss worksheet to the rechecking unit;
when the problem-solving recording station does not have the condition for disposing the line loss work order in the storage unit, the storage unit always stores the line loss work order which cannot be disposed.
Preferably, the system further comprises an authority changing module, and the authority changing module can change the work authority of the processing unit, the rechecking unit and the problem solving and recording station.
Preferably, the leader board module comprises a supervision module;
the leader billboard module can view the information content in the permission changing module, the storage unit and the problem solving and recording station;
the supervision module can be respectively right the processing unit, the rechecking unit, the permission changing module and the problem solving receiving and recording station carry out instruction issuing.
Preferably, the processing unit, the rechecking unit, the permission changing module and the problem solving and recording station are respectively provided with a signal receiver, and the supervision module issues instructions through voice communication.
Preferably, the input module is a user interface component for user input.
Preferably, the display unit is a display screen.
A line loss work order automatic circulation method comprises the following steps:
s1: inputting a line loss work order into an input unit;
s2: the input unit transmits the line loss work order to the matching unit, and the matching unit respectively matches the content on the line loss work order with the line loss type in the matching unit;
s3: the matching unit transmits the content of the matched line loss work order to the processing unit and the corresponding work station thereof, or,
the matching unit transmits the line loss content which cannot be matched on the line loss work order to a storage unit;
s4: the work station receiving the line loss work order processes the content on the line loss work order, and then transmits the processed line loss work order to a rechecking unit, or,
the storage unit which receives the line loss work order reserves the line loss work order, when the problem solving and recording station can handle the line loss work order, the storage unit transmits the line loss work order to the problem solving and recording station for handling, and the problem solving and recording station transmits the processed line loss work order to the rechecking unit;
s5: the rechecking unit receives and checks the processed line loss worksheet, checks whether the line loss worksheet is processed or not, and transmits the checked line loss worksheet to the display unit if the line loss worksheet is processed;
if the unprocessed line loss worksheet is not processed, the checked line loss worksheet is returned to the matching unit, the steps S2 to S5 are repeated until the unprocessed line loss worksheet is processed, and the processed line loss worksheet is transmitted to the display unit;
s6: and the display unit receives the processed line loss work order and displays the content in the line loss work order and the corresponding processing condition.
Preferably, the method further comprises a leader board module, the leader board module can view the whole process from the step S1 to the step S6, and a supervision module in the leader board module prompts the processing unit, the review unit and the problem solving and recording station to accelerate the work process through voice or information.
Has the advantages that: the technology is based on semantic big data, models existing electric power professional terms, judges electric power professional and functional division to which a work order belongs through intelligent semantic analysis, and intelligently distributes the work order on the basis. The system can automatically study and judge the unqualified data and actively trigger the work order circulation, and the full-service work order automatic circulation system is used.
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Fig. 1 is a schematic structural diagram of an embodiment of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It is noted that the terms first, second, third, etc. are used herein to describe various components or features, but these components or features are not limited by these terms. These terms are only used to distinguish one element or part from another element or part. Terms such as "first," "second," and other numerical terms when used herein do not imply a sequence or order unless clearly indicated by the context. For convenience of description, spatially relative terms such as "inner", "outer", "upper", "lower", "left", "right", "upper", "left", "right", and the like are used herein to describe the orientation relation of the components or parts in the present embodiment, but these spatially relative terms do not limit the orientation of the technical features in practical use.
Referring to fig. 1, an automatic circulation system for a line loss work order includes an input unit, a matching unit, a processing unit, a rechecking unit, a display unit, and a leader board unit. The input unit is used for inputting a line loss work order; the matching unit comprises at least two line loss categories for solving the line loss problem, and is used for matching the content on the line loss work order with one line loss category in the matching unit; the processing unit comprises at least two stations, each station is respectively matched with one line loss type, the line loss work order is transmitted to the station matched with the line loss type according to the line loss type, and the station receiving the line loss work order disposes line loss content on the line loss work order; the line loss work order processed by the processing unit is transmitted to the rechecking unit, and the rechecking unit rechecks the content on the line loss work order and monitors whether the line loss work order is processed by the processing unit; the rechecking unit transmits the rechecked content to a display unit, and the display unit is used for checking the handling condition and the handling result corresponding to the content of the line loss work order; and the information in the input unit, the matching unit, the processing unit, the rechecking unit and the display unit is monitored by the leader signboard unit in real time.
Preferably, the system also comprises a storage unit and a problem solving and recording station; when the line loss work order cannot find the adaptive line loss category in the matching unit, the matching unit transmits the line loss work order to the storage unit for storage; the problem-solving recording station checks the line loss worksheet in the storage unit, when the problem-solving recording station has a condition for handling the line loss worksheet in the storage unit, the line loss worksheet in the storage unit is transmitted to the problem-solving recording station, the problem-solving recording station handles the transmitted line loss worksheet and retains a method for handling problems on the transmitted line loss worksheet, and the problem-solving recording station transmits the handled line loss worksheet to the rechecking unit; when the problem-solving recording station does not have the condition for disposing the line loss work order in the storage unit, the storage unit always stores the line loss work order which cannot be disposed.
The network adopted by the system is the existing communication network, such as Ethernet, and the specific structure of the system is as follows:
the provider of the line loss work order may be a customer or a power company worker or other person with a line loss problem.
And each line loss work order displays a line loss problem.
The system comprises an input unit, wherein the input unit comprises user interface components for facilitating user input, such as a keyboard, a mouse, a microphone, a touch screen display screen, a camera, other input buttons and a controller, the input unit inputs a line loss worksheet into the system, and the input unit transmits the line loss worksheet to a matching unit in an electric signal or wireless signal mode.
A matching unit for matching the line loss problem on the line loss work order, wherein the matching unit is provided with a plurality of line loss types, such as a metering device voltage-loss and current-loss processing flow module, an abnormal data processing flow module, a synchronous line loss 10kv line problem processing flow module, an electricity stealing and hidden danger problem processing flow module and the like, and also comprises other conditions, such as the voltage and current value reversing module, etc., not only the line loss problem is solved, the line loss problem on the line loss work order is matched with the line loss type, this matching can be in the form of a program, software module, script, or code written in any form of programming language, including compiled or interpreted languages, or declarative or procedural languages, and they may be deployed in any form, including as stand-alone programs or as modules, components, subroutines, or other units suitable for use in a computing environment.
If the content on the line loss work order in the matching unit can not find the adaptive line loss type, the matching unit directly transmits the line loss work order to the storage unit.
The processing unit is provided with a plurality of processing stations, the number of the stations and data processed by the line loss worksheet are matched with the line loss types of the matching unit one by one, the stations can be distributed to the corresponding stations for processing communication equipment such as computers and mobile phones with different line loss problems, professionals on the stations solve the line loss problem matched with the stations, and problem solving modes are provided according to the line loss problem on the worksheet or the professionals directly execute the line loss problem solving on the worksheet. And the professional on the station transmits the solved line loss problem to the rechecking unit.
Storage units, removable, non-removable, or a combination thereof, exemplary hardware devices include solid state memory, hard disk drives, optical disk drives, and the like. And the storage unit is used for storing the line loss work order which cannot be matched in the matching unit.
The problem solving and recording station can read data in the storage unit, the problem solving and recording station can be a computer station or a communication equipment station such as a mobile phone, a worker of the problem solving and recording station can judge whether the problem on the line loss worksheet in the storage unit can be solved according to the capability or other external forces, if the problem can be solved, the problem solving and recording station puts the line loss worksheet in the storage unit out and handles the line loss worksheet, the handling means that the problem is solved or the problem is answered, the processed line loss worksheet is transmitted to the rechecking unit, and if the problem solving and recording station worker cannot solve the line loss problem on the line loss worksheet in the storage unit, the line loss problem is always kept in the storage unit.
And the rechecking unit is a station for rechecking whether the line loss work order is solved or not, can be formed by codes or man-machine interaction, and directly transmits the line loss work order to the display unit after judging that the line loss work order is processed, otherwise, retransmits the line loss work order which is not processed to the matching unit, and then re-transmits the flow until the line loss work order is processed and transmits the line loss work order to the display unit.
And the display unit can be various display screens and is used for looking up the contents such as the solving mode, the solving time and the like of the problems on the line loss work order by an input person of the input line loss work order.
And the authority changing module can change the working authority of the processing unit, the rechecking unit and the problem solving and recording station. The permission changing module may be composed of a segment of code, and the permission changing module may change permissions of the matching unit, the rechecking unit, the processing unit, and the problem solving and recording station, for example, the rechecking unit may check a matching condition of a line loss worksheet and a line loss type that the matching unit inputs, or a rechecking progress of the rechecking unit of the problem solving and recording station.
In a preferred embodiment, the leader board module comprises a supervision module; the leader billboard module can view the information content in the permission changing module, the storage unit and the problem solving and recording station; the supervision module can be respectively right the processing unit, the rechecking unit, the permission changing module and the problem solving receiving and recording station carry out instruction issuing.
The leader board module is a supervision station and can check data of each unit and each module in the system, the information communication mode between the leader board module and each module or each unit can be a network mode or other communication modes, the leader board module is internally provided with a supervision module, and when a worker on the leader board module perceives that a certain unit or module has errors or the processing period is long and the like, the supervision module transmits the errors or the processing period to the corresponding unit through voice communication or text information to guide or supervise.
Preferably, the processing unit, the rechecking unit, the permission changing module and the problem solving and recording station are respectively provided with a signal receiver, and the supervision module issues instructions through voice communication.
A line loss work order automatic circulation method comprises the following steps:
s1: inputting a line loss work order into an input unit;
s2: the input unit transmits the line loss work order to the matching unit, and the matching unit respectively matches the content on the line loss work order with the line loss type in the matching unit;
s3: the matching unit transmits the content of the matched line loss work order to the processing unit and the corresponding work station thereof, or,
the matching unit transmits the line loss content which cannot be matched on the line loss work order to a storage unit;
s4: the work station receiving the line loss work order processes the content on the line loss work order, and then transmits the processed line loss work order to a rechecking unit, or,
the storage unit which receives the line loss work order reserves the line loss work order, when the problem solving and recording station can handle the line loss work order, the storage unit transmits the line loss work order to the problem solving and recording station for handling, and the problem solving and recording station transmits the processed line loss work order to the rechecking unit;
s5: the rechecking unit receives and checks the processed line loss worksheet, checks whether the line loss worksheet is processed or not, and transmits the checked line loss worksheet to the display unit if the line loss worksheet is processed;
if the unprocessed line loss worksheet is not processed, the checked line loss worksheet is returned to the matching unit, the steps S2 to S5 are repeated until the unprocessed line loss worksheet is processed, and the processed line loss worksheet is transmitted to the display unit;
s6: and the display unit receives the processed line loss work order and displays the content in the line loss work order and the corresponding processing condition.
Preferably, the method further comprises a leader board module, the leader board module can view the whole process from the step S1 to the step S6, and a supervision module in the leader board module prompts the processing unit, the review unit and the problem solving and recording station to accelerate the work process through voice or information.
The overall process in the system and the method is as follows: the method can research and analyze responsibility division, service circulation, information operation and information permission among all departments, realize limited sharing and effective sharing of information, comb the corresponding relation of responsibility and service flow, and formulate and develop and build a flow service model of 'metering device voltage loss and current loss processing flow', 'abnormal data processing flow', 'synchronous line loss 10kv line problem processing flow', 'electricity stealing and hidden danger problem processing flow' in a power supply area. The method is based on the flow business models of 'metering device voltage loss and current loss processing flow', 'abnormal data processing flow', 'synchronous line loss 10kv line problem processing flow' and 'electricity stealing and hidden danger problem processing flow', the on-line flow is not limited by office places, the automatic circulation of work orders in a power supply area is realized through the flow, the instant push of messages is realized, and the problem of untimely notification in the power supply area line loss management work is reduced.
The flow management service in the system and the method comprises the following steps: the work order automatic circulation system provides a flow circulation display style for a user, the current flow circulation position, the flow processing condition and related accessories can be seen through the circulation condition display function, and a visual prompt is provided for the overdue node.
The system processes the association relation between the process and the authority, the login personnel can only see the processes participated in by the login personnel, and each process also comprises a progress display chart of the process and related accessories besides the information filled in the process. The circulation condition display provides various flow states for the working personnel, so that the project management personnel can strengthen the control capability of the project in the power supply area.
The leader billboard function in the system and method: and a leader signboard function is provided, so that the leader can take the consideration in many aspects such as the importance, the urgency and the like of real-time services into consideration, and supervise, remind and track the service flow being processed. The overall operation of the power supply area can be supervised and reviewed, focusing on the processing results.
The system provides an auxiliary decision function for leaders, supports real-time project conditions and provides data bases for leaders to make decisions. The total amount of all the department work order processes can be displayed in the leader billboard interface, each department process handles the delay condition, and the number of the processes is displayed according to the process type, so that the leader can conveniently judge how to make a decision according to the statistical data.
The leader can perform drill-down analysis on each project condition and check the reason for the project delay. Based on the data, a decision which better accords with the conditions of different departments and different business processes is made, the power supply area operation, distribution and dispatching cooperation run-through capability is comprehensively improved, and better support and guarantee are provided for line loss management work.
The authority function in the system and the method is as follows: the system construction aims at the local requirements of the power supply area, a strict authority management method is correspondingly completed, the distinction between common users and leader users is provided, the division of different functional departments is provided, work order circulation is carried out based on the departments, and the single-point hidden danger of personal processing is avoided.
The above embodiments are not limited to the technical solutions of the embodiments themselves, and the embodiments may be combined with each other into a new embodiment. The above embodiments are only for illustrating the technical solutions of the present invention and are not limited thereto, and any modification or equivalent replacement without departing from the spirit and scope of the present invention should be covered within the technical solutions of the present invention.
Claims (10)
1. The utility model provides an automatic circulation system of line loss work order which characterized in that includes:
the input unit is used for inputting a line loss work order;
the matching unit comprises at least two line loss categories for solving the line loss problem, and is used for matching the content on the line loss work order with one line loss category in the matching unit;
the processing unit comprises at least two stations, each station is respectively matched with one line loss type, the line loss work order is transmitted to the station matched with the line loss type according to the line loss type, and the station receiving the line loss work order disposes line loss content on the line loss work order;
the rechecking unit is used for rechecking the content on the line loss work order and monitoring whether the line loss work order is processed by the processing unit;
the rechecking unit transmits the rechecked line loss work order to the display unit, and the display unit is used for checking the handling condition and the handling result corresponding to the content of the line loss work order;
and the information in the input unit, the matching unit, the processing unit, the rechecking unit and the display unit is monitored by the leader board unit in real time.
2. The automatic circulation system for the line loss worksheet of claim 1, wherein the line loss categories in the processing unit include: the system comprises a metering device voltage loss and current loss processing flow module, an abnormal data processing flow module, a synchronous line loss 10kv line problem processing flow module and an electricity stealing and hidden danger problem processing flow module.
3. The automatic circulation system for the line loss worksheet of claim 1, further comprising a storage unit, a problem solving and recording station;
when the line loss work order cannot find the adaptive line loss category in the matching unit, the matching unit transmits the line loss work order to the storage unit for storage;
the problem-solving recording station checks the line loss worksheet in the storage unit, when the problem-solving recording station has a condition for handling the line loss worksheet in the storage unit, the line loss worksheet in the storage unit is transmitted to the problem-solving recording station, the problem-solving recording station handles the transmitted line loss worksheet and retains a method for handling problems on the transmitted line loss worksheet, and the problem-solving recording station transmits the handled line loss worksheet to the rechecking unit;
when the problem-solving recording station does not have the condition for disposing the line loss work order in the storage unit, the storage unit always stores the line loss work order which cannot be disposed.
4. The automatic circulation system for the line loss worksheet of claim 3, further comprising an authority modification module, wherein the authority modification module is capable of modifying the work authority of the processing unit, the review unit and the problem solving and recording station.
5. The automatic circulation system for the line loss worksheet of claim 4, wherein the leader board module comprises a supervision module;
the leader billboard module can view the information content in the permission changing module, the storage unit and the problem solving and recording station;
the supervision module can be respectively right the processing unit, the rechecking unit, the permission changing module and the problem solving receiving and recording station carry out instruction issuing.
6. The automatic circulation system of the line loss worksheet of claim 4, wherein the processing unit, the review unit, the authorization modification module and the problem solving recording station are respectively provided with a signal receiver, and the supervision module issues instructions through voice communication.
7. The system of claim 1, wherein the input module is a user interface component for user input.
8. The automatic circulation system for the line loss worksheet of claim 1, wherein the display unit is a display screen.
9. A line loss work order automatic circulation method is characterized by comprising the following steps:
s1: inputting a line loss work order into an input unit;
s2: the input unit transmits the line loss work order to the matching unit, and the matching unit respectively matches the content on the line loss work order with the line loss type in the matching unit;
s3: the matching unit transmits the content of the matched line loss work order to the processing unit and the corresponding work station thereof, or,
the matching unit transmits the line loss content which cannot be matched on the line loss work order to a storage unit;
s4: the work station receiving the line loss work order processes the content on the line loss work order, and then transmits the processed line loss work order to a rechecking unit, or,
the storage unit which receives the line loss work order reserves the line loss work order, when the problem solving and recording station can handle the line loss work order, the storage unit transmits the line loss work order to the problem solving and recording station for handling, and the problem solving and recording station transmits the processed line loss work order to the rechecking unit;
s5: the rechecking unit receives and checks the processed line loss worksheet, checks whether the line loss worksheet is processed or not, and transmits the checked line loss worksheet to the display unit if the line loss worksheet is processed;
if the unprocessed line loss worksheet is not processed, the checked line loss worksheet is returned to the matching unit, the steps S2 to S5 are repeated until the unprocessed line loss worksheet is processed, and the processed line loss worksheet is transmitted to the display unit;
s6: and the display unit receives the processed line loss work order and displays the content in the line loss work order and the corresponding processing condition.
10. The method for automatically transferring the line loss worksheet of claim 9, further comprising a leader board module, wherein the leader board module checks the whole process from step S1 to step S6, and the supervision module in the leader board module prompts the processing unit, the review unit and the problem solving and receiving station to accelerate the working process through voice or information.
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