CN113806187A - Intelligent one-stop operation and maintenance service method and platform - Google Patents
Intelligent one-stop operation and maintenance service method and platform Download PDFInfo
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- CN113806187A CN113806187A CN202111019186.1A CN202111019186A CN113806187A CN 113806187 A CN113806187 A CN 113806187A CN 202111019186 A CN202111019186 A CN 202111019186A CN 113806187 A CN113806187 A CN 113806187A
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- 238000012423 maintenance Methods 0.000 title claims abstract description 42
- 238000000034 method Methods 0.000 title claims abstract description 18
- 238000012544 monitoring process Methods 0.000 claims abstract description 21
- 230000002159 abnormal effect Effects 0.000 claims abstract description 16
- 238000004458 analytical method Methods 0.000 claims abstract description 9
- 230000005856 abnormality Effects 0.000 claims description 9
- 238000012545 processing Methods 0.000 abstract description 8
- 238000004519 manufacturing process Methods 0.000 abstract description 4
- 238000004883 computer application Methods 0.000 abstract description 2
- 238000007405 data analysis Methods 0.000 description 2
- 238000006467 substitution reaction Methods 0.000 description 2
- 230000004075 alteration Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
- G06F11/323—Visualisation of programs or trace data
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3003—Monitoring arrangements specially adapted to the computing system or computing system component being monitored
- G06F11/302—Monitoring arrangements specially adapted to the computing system or computing system component being monitored where the computing system component is a software system
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3065—Monitoring arrangements determined by the means or processing involved in reporting the monitored data
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
- G06F11/324—Display of status information
- G06F11/328—Computer systems status display
Abstract
The invention relates to the field of computer application, and particularly provides an intelligent one-stop operation and maintenance service method which comprises the following steps: s1, establishing a home page panel; s2, application management; s3, log management; s4, user management; and S5, analyzing the service. Compared with the prior art, the method and the device improve the speed of fault response, and the operation and maintenance personnel can acquire the abnormal information of the application management system at the first time by actively monitoring instead of passively. And secondly, through the analysis and processing of the faults, the reasons and the processing modes of the faults can be recorded more conveniently, and a rich knowledge base is provided for the later period. Then, the loss caused by the fault can be reduced through the automatic means, so that the production efficiency of an enterprise is improved.
Description
Technical Field
The invention relates to the field of computer application, and particularly provides an intelligent one-stop operation and maintenance service platform.
Background
With the continuous development of science and technology, more and more enterprises improve the production efficiency of the enterprises through informatization. All kinds of professional software application programs are used in daily office work and production operation, so that the problem is that information-based responsible persons of enterprises need to monitor the operation state of each software system all the time, the users always passively know that the system fails through feedback of the users, and at the moment, technicians are contacted to handle the failures, so that the efficiency is low.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides an intelligent one-stop operation and maintenance service method with strong practicability.
The invention further aims to provide an intelligent one-stop operation and maintenance service platform which is reasonable in design, safe and applicable.
The technical scheme adopted by the invention for solving the technical problems is as follows:
the intelligent one-stop operation and maintenance service method comprises the following steps:
s1, establishing a home page panel;
s2, application management;
s3, log management;
s4, user management;
and S5, analyzing the service.
Further, in step S1, the home page panel displays the current monitored software running service status, and highlights that the abnormal service clicks to enter the software running service status to view the detailed description of the abnormality, the historical abnormal information, the processing condition, and the operation and maintenance responsible person.
Further, in step S2, providing application software to be accessed and managed, and performing all-around monitoring on the corresponding monitoring address, database user, package deployment directory, program version, server management user, and middleware of the running program, and once detecting an abnormality, immediately reminding the corresponding operation and maintenance manager through a message channel.
Further, in step S3, the log management checks the monitored log record.
Further, in step S4, the user may be managed in a manner that the role and the user respectively authorize and set the password.
Further, in step S5, a regular operation and maintenance monitoring report is formed by analyzing big data according to the data log generated during the operation.
The intelligent one-stop operation and maintenance service platform comprises a home page panel, application management, log management, user management and analysis service, wherein the home page panel is used for displaying the running service state of monitoring software;
the application management is used for carrying out all-around monitoring;
the log management is used for viewing log records monitored by the application;
the user management is used for situation division;
the analysis service is used for analyzing the big data to form a regular operation and maintenance monitoring report.
Furthermore, the home page panel is used for displaying the current monitored software running service state, and highlighting the detailed description of the abnormal service, historical abnormal information, processing conditions and operation and maintenance responsible persons who can check the abnormal service when the abnormal service clicks to enter.
Furthermore, the application management is used for providing application software needing access management, carrying out all-around monitoring on monitoring addresses of the application, database users, program package deployment directories, program versions, server management users and middleware of running programs, and reminding corresponding operation and maintenance managers through a message channel once abnormality is detected.
Compared with the prior art, the intelligent one-stop operation and maintenance service method and the platform have the following outstanding beneficial effects:
according to the invention, firstly, the fault response speed is increased, and the operation and maintenance personnel can acquire the abnormal information of the application management system at the first time by switching from passive to active monitoring. And secondly, through the analysis and processing of the faults, the reasons and the processing modes of the faults can be recorded more conveniently, and a rich knowledge base is provided for the later period. Then, the loss caused by the fault can be reduced through the automatic means, so that the production efficiency of an enterprise is improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Fig. 1 is a flow diagram of an intelligent one-stop operation and maintenance service method.
Detailed Description
The present invention will be described in further detail with reference to specific embodiments in order to better understand the technical solutions of the present invention. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
A preferred embodiment is given below:
as shown in fig. 1, the intelligent one-stop operation and maintenance service method in this embodiment includes the following steps:
s1, establishing a home page panel:
the interface mainly displays the running service state of the currently monitored software, and highlights that the abnormal service clicks to enter the software, so that the detailed description of the abnormality, the historical abnormal information, the processing condition and the operation and maintenance responsible person can be checked.
S2, application management:
providing application software needing access management, carrying out all-around monitoring on monitoring addresses of the application, database users, program package deployment catalogues, program versions, server management users, middleware of running programs and the like, and reminding corresponding operation and maintenance managers through message channels such as WeChat, telephone, short message and the like once abnormality is detected.
S3, log management:
the log management checks log records monitored by the application.
S4, user management:
the user can be managed in a mode that the role and the user respectively authorize and set the password.
S5, analysis service:
and performing big data analysis according to a data log generated in the operation process to form a regular operation and maintenance monitoring report.
An intelligent one-stop operation and maintenance service platform comprises a front page panel, application management, log management, user management and analysis service, wherein the front page panel is used for displaying the running service state of monitoring software;
the home page panel is used for displaying the running service state of the currently monitored software, and highlighting the detailed description of the abnormal service, historical abnormal information, processing conditions and operation and maintenance responsible persons which can be checked when the abnormal service clicks to enter.
The application management is used for providing application software needing access management, carrying out all-around monitoring on monitoring addresses of the application, database users, program package deployment catalogues, program versions, server management users, middleware of running programs and the like, and reminding corresponding operation and maintenance managers through message channels such as WeChat, telephone, short message and the like once abnormality is detected.
Log management is used to view log records monitored by the application.
The user management is used for respectively authorizing according to roles and users, setting the division of passwords and the like.
The analysis service is used for carrying out big data analysis according to the data logs generated in the operation process to form regular operation and maintenance monitoring reports.
The above embodiments are only specific cases, and the protection scope of the present invention includes but is not limited to the above embodiments, and any suitable changes or substitutions that are consistent with the claims of the intelligent one-stop operation and maintenance service method and platform of the present invention and are made by those skilled in the art shall fall within the protection scope of the present invention.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (9)
1. The intelligent one-stop operation and maintenance service method is characterized by comprising the following steps:
s1, establishing a home page panel;
s2, application management;
s3, log management;
s4, user management;
and S5, analyzing the service.
2. The intelligent one-stop operation and maintenance service method according to claim 1, wherein in step S1, the front panel displays the current monitored software running service status, and highlights that the abnormal service click-through can view the detailed description of the abnormality, the historical abnormality information, the handling situation and the operation and maintenance responsible person.
3. The intelligent one-stop operation and maintenance service method according to claim 2, wherein in step S2, the application software to be accessed and managed is provided, and the corresponding monitoring address, database user, package deployment directory, program version, server management user and middleware running the program are monitored in all directions, and once abnormality is detected, the corresponding operation and maintenance manager is immediately reminded through a message channel.
4. The intelligent one-stop operation and maintenance service method according to claim 3, wherein in step S3, the log management checks the monitored log records.
5. The intelligent one-stop operation and maintenance service method according to claim 4, wherein in step S4, the user can be managed in a manner that the role and the user respectively authorize and set the password.
6. The intelligent one-stop operation and maintenance service method according to claim 5, wherein in step S5, a regular operation and maintenance monitoring report is formed by analyzing big data according to the data log generated during the operation.
7. The intelligent one-stop operation and maintenance service platform is characterized by comprising a home page panel, application management, log management, user management and analysis services, wherein the home page panel is used for displaying the running service state of monitoring software;
the application management is used for carrying out all-around monitoring;
the log management is used for viewing log records monitored by the application;
the user management is used for situation division;
the analysis service is used for analyzing the big data to form a regular operation and maintenance monitoring report.
8. The intelligent one-stop operation and maintenance service platform according to claim 7, wherein the home page panel is used for displaying the current monitored software running service state, highlighting the detailed description of the abnormal service click-through, the historical abnormal information, the handling situation and the operation and maintenance responsible person.
9. The intelligent one-stop operation and maintenance service platform according to claim 8, wherein the application management is configured to provide application software requiring access management, perform comprehensive monitoring on monitoring addresses of applications, database users, package deployment directories, program versions, server management users, and middleware of running programs, and once an anomaly is detected, remind a corresponding operation and maintenance manager through a message channel.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202111019186.1A CN113806187A (en) | 2021-09-01 | 2021-09-01 | Intelligent one-stop operation and maintenance service method and platform |
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| CN202111019186.1A CN113806187A (en) | 2021-09-01 | 2021-09-01 | Intelligent one-stop operation and maintenance service method and platform |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115426281A (en) * | 2022-07-22 | 2022-12-02 | 中银金融科技有限公司 | Application state monitoring method and device, electronic equipment and storage medium |
| CN116775567A (en) * | 2023-08-25 | 2023-09-19 | 北京华电电子商务科技有限公司 | Safety operation and maintenance data analysis method based on multidimensional data |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112132555A (en) * | 2020-11-25 | 2020-12-25 | 睿至科技集团有限公司 | Operation and maintenance operation integrated platform and working method thereof |
| CN112395172A (en) * | 2020-11-20 | 2021-02-23 | 城云科技（中国）有限公司 | Visual display method based on application software automation monitoring data |
| CN112671592A (en) * | 2021-01-16 | 2021-04-16 | 鸣飞伟业技术有限公司 | Network equipment operation and maintenance management system |
-
2021
- 2021-09-01 CN CN202111019186.1A patent/CN113806187A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112395172A (en) * | 2020-11-20 | 2021-02-23 | 城云科技（中国）有限公司 | Visual display method based on application software automation monitoring data |
| CN112132555A (en) * | 2020-11-25 | 2020-12-25 | 睿至科技集团有限公司 | Operation and maintenance operation integrated platform and working method thereof |
| CN112671592A (en) * | 2021-01-16 | 2021-04-16 | 鸣飞伟业技术有限公司 | Network equipment operation and maintenance management system |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115426281A (en) * | 2022-07-22 | 2022-12-02 | 中银金融科技有限公司 | Application state monitoring method and device, electronic equipment and storage medium |
| CN116775567A (en) * | 2023-08-25 | 2023-09-19 | 北京华电电子商务科技有限公司 | Safety operation and maintenance data analysis method based on multidimensional data |
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Application publication date: 20211217 |