CN113592108A - Charging fault management method of charging pile and related equipment - Google Patents
Charging fault management method of charging pile and related equipment Download PDFInfo
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Abstract
The application discloses charging fault management method and related equipment of charging pile, comprising the following steps: collecting and recording charging fault information of a charging pile, and generating a charging fault message; judging the charging fault reason of the charging pile according to the charging fault message; classifying the charging fault causes; and according to the charging fault reason and the corresponding classification, configuring the charging fault reason for the charging fault code of the charging pile. Can improve and to fill the management of electric pile's charging fault comparatively chaotic now, be difficult to observe and control charging fault, cause the extension of filling electric pile maintenance cycle easily, reduce the charging service efficiency who fills electric pile to lead to the relatively poor problem of user experience.
Description
Technical Field
The application relates to the technical field of charging services, in particular to a charging fault management method of a charging pile and related equipment.
Background
With the rapid development of the economy of the society, the improvement of the living standard of people and the advocation of new energy, the number of new energy automobiles is continuously increased, and the charging pile matched with the new energy automobiles is correspondingly and rapidly developed.
However, the fault rate of the existing charging pile is high, the charging pile easily causes the charging stop of a user due to the charging fault, and accordingly poor charging experience is caused for the user. The charging fault reason analysis to filling electric pile is comparatively single now, and the management of charging fault is comparatively chaotic, is difficult to observe and control the charging fault, causes the extension of filling electric pile maintenance cycle easily, reduces the charging service efficiency who fills electric pile to lead to user experience relatively poor.
Disclosure of Invention
The embodiment of the application provides a charging fault management method and related equipment for a charging pile, which can solve the problems that the existing management for the charging fault of the charging pile is disordered, the charging fault is difficult to observe and monitor, the maintenance period of the charging pile is easily prolonged, and the charging service efficiency of the charging pile is reduced, so that the user experience is poor.
In a first aspect, a charging fault management method for a charging pile includes:
collecting and recording charging fault information of a charging pile, and generating a charging fault message;
judging the charging fault reason of the charging pile according to the charging fault message;
classifying the charging fault causes;
and according to the charging fault reason and the corresponding classification, configuring the charging fault reason for the charging fault code of the charging pile.
In a possible implementation manner, after the step of classifying the cause of the charging fault, the method further includes:
and calculating the charging fault occurrence rate corresponding to each type of charging fault reason in a preset time period.
In a possible implementation manner, after the step of calculating the charging fault occurrence rate corresponding to each type of the charging fault cause in a preset time period, the method further includes:
and if the charging fault occurrence rate in a preset time period exceeds a preset threshold value, improving the maintenance priority of the charging fault reasons corresponding to the classification.
In a feasible implementation manner, the step of determining the charging fault cause of the charging pile according to the charging fault message includes:
judging whether the gun is successfully started or not after the user applies for the gun starting;
if the user applies for opening the gun, the gun is failed to open, and the charging fault reason is that the gun is abnormally opened for the charging pile.
In a possible embodiment, the step of determining whether the gun start is successful after the user applies for the gun start includes:
judging whether a gun starting instruction is received or not after the user applies for gun starting;
and if the user does not receive the gun starting instruction after applying for gun starting, judging the charging fault reason is that the charging instruction is abnormal.
If the user applies for starting the gun, the gun starting instruction is received, and whether the gun is started successfully is judged;
if the gun starting instruction is received, the gun is failed to start, and the charging fault is judged to be caused by the abnormal gun starting of the charging pile;
if the gun starting instruction is received, the gun is started successfully, and whether the charging is successful is judged;
and if the charging fails, judging that the charging fault is caused by abnormal charging process.
In a possible implementation manner, the charging fault occurrence rate comprises a charging instruction abnormal occurrence rate, a charging pile gun opening abnormal occurrence rate and a charging process abnormal occurrence rate;
the step of calculating the charging fault occurrence rate corresponding to each type of charging fault reason in a preset time period includes:
calculating the charging fault occurrence rate corresponding to each type of charging fault reason in a preset time period according to the following formula:
the charging instruction abnormity occurrence rate is (the times of charging instruction abnormity occurrence in the preset time period/the total times of gun starting application of the user in the preset time period) 100%;
the charging pile gun opening abnormal occurrence rate is 100% (the number of times of the charging pile gun opening abnormal occurrence in the preset time period/the total number of times of the user applying for gun opening in the preset time period);
the charging process abnormality occurrence rate is (the number of times of charging process abnormality occurrence in the preset time period/the total number of times of gun start application by the user in the preset time period) × 100%.
In a second aspect, a charging fault management device for a charging pile includes:
the message generation module is used for acquiring and recording charging fault information of the charging pile and generating a charging fault message;
the fault analysis module is used for judging the charging fault reason of the charging pile according to the charging fault message;
the fault classification module is used for classifying the charging fault reasons;
and the fault reason configuration module is used for configuring the charging fault reason of the charging pile according to the charging fault reason and the corresponding classification.
In a third aspect, an electronic device includes: the charging pile charging fault management system comprises a storage, a processor and a computer program which is stored in the storage and can run on the processor, and is characterized in that the processor is used for realizing the steps of any one of the charging pile charging fault management methods when the computer program stored in the storage is executed.
In a fourth aspect, a computer-readable storage medium has a computer program stored thereon, where the computer program is executed by a processor to implement the steps of the charging fault management method for a charging pile according to any one of the above aspects.
According to the charging fault management method and the related equipment of the charging pile, the charging fault information is reported in a message form, the charging fault information is analyzed and classified, the range of charging fault reasons can be summarized, and the charging fault reasons can be conveniently recorded and managed. According to the charging fault reason and the corresponding classification, the charging fault reason of the charging pile is configured according to the charging fault code, a fault record is formed, the charging fault code can be combined, the accuracy of charging fault reason analysis is enhanced, and the monitoring of the charging fault of the charging pile is facilitated. When charging failure happens, the charging failure reason can be directly known through the charging failure code, maintenance personnel can be prevented from consuming a large amount of time to inquire the charging failure reason, the charging failure maintenance time can be prolonged, the charging failure maintenance efficiency is improved, the user experience is optimized, and the maintenance cost can be reduced.
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Fig. 1 is a schematic flowchart of a charging fault management method for a charging pile according to an embodiment of the present disclosure;
fig. 2 is a schematic structural block diagram of a charging fault management apparatus for a charging pile according to an embodiment of the present disclosure;
fig. 3 is a schematic structural block diagram of an electronic device according to an embodiment of the present application;
fig. 4 is a schematic structural block diagram of a computer-readable storage medium according to an embodiment of the present application.
Detailed Description
In order to better understand the technical solutions provided by the embodiments of the present specification, the technical solutions of the embodiments of the present specification are described in detail below with reference to the drawings and specific embodiments, and it should be understood that the specific features in the embodiments and examples of the present specification are detailed descriptions of the technical solutions of the embodiments of the present specification, and are not limitations on the technical solutions of the embodiments of the present specification, and the technical features in the embodiments and examples of the present specification may be combined with each other without conflict.
In this document, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element. The term "two or more" includes the case of two or more.
The fault rate of the existing charging pile is high, the charging pile easily causes the charging of a user to stop due to the charging fault, and therefore poor charging experience is caused for the user. The charging fault reason analysis to filling electric pile is comparatively single now, and the management of charging fault is comparatively chaotic, is difficult to observe and control the charging fault, causes the extension of filling electric pile maintenance cycle easily, reduces the charging service efficiency who fills electric pile to lead to user experience relatively poor.
In order to solve the above problem, embodiments of the present application provide a charging fault management method for a charging pile and related devices. In a first aspect, in a possible implementation manner, fig. 1 is a schematic flowchart of a charging fault management method for a charging pile according to an embodiment of the present disclosure. As shown in fig. 1, for example, an embodiment of the present application provides a charging fault management method for a charging pile, including:
s100: and collecting and recording charging fault information of the charging pile, and generating a charging fault message. When charging vehicles generally charge on charging piles, if charging faults occur, charging failures can be caused. When charging faults occur, the charging pile can automatically acquire and record charging fault information, automatically generate charging fault messages, and can send the charging fault messages to the server after the charging pile generates the charging fault messages.
S200: and judging the charging fault reason of the charging pile according to the charging fault message. After receiving the charging fault message, the server can analyze the fault reason of the charging fault message to obtain the charging fault reason.
S300: the charging failure causes are classified. The classification corresponding to the charging fault cause may include charging vehicle abnormality, user operation abnormality, insufficient user balance, charging pile abnormality, charging server abnormality, communication network abnormality, and other abnormality categories, which is not specifically limited in the present application.
S400: and according to the charging fault reason and the corresponding classification, configuring the charging fault reason for the charging fault code of the charging pile. The configuration of charging fault reasons for the charging fault codes of the charging piles can be completed in the background, and after the configuration is completed, the charging is finished, and fault records can be automatically formed according to classification matching. The server can classify and count the charging fault messages in the corresponding fault rate tables, maintenance personnel can check the statistical tables, and the server performs conversion and display according to the table contents.
It should be noted that the charging fault is usually embodied as a charging pile shutdown, a vehicle charging failure, and a situation that the charging pile shutdown and the vehicle charging failure are caused may include a plurality of charging faults, and the present application is not particularly limited.
According to the charging fault management method of the charging pile, the charging fault information is reported in a message form, the cloud charging platform can be set up, the charging pile equipment is enabled to be connected into a network, the vehicle enters the network and uploads the collected message through the network after being inserted into the charging gun, and unified monitoring and troubleshooting can be achieved. The charging fault information is analyzed and classified, the range of charging fault reasons can be summarized, and the charging fault reasons can be conveniently recorded and managed. According to the charging fault reason and the corresponding classification, the charging fault reason of the charging pile is configured according to the charging fault code, a fault record is formed, the charging fault code can be combined, the accuracy of charging fault reason analysis is enhanced, and the monitoring of the charging fault of the charging pile is facilitated. When charging failure happens, the charging failure reason can be directly known through the charging failure code, maintenance personnel can be prevented from consuming a large amount of time to inquire the charging failure reason, the charging failure maintenance time can be prolonged, the charging failure maintenance efficiency is improved, the user experience is optimized, and the maintenance cost can be reduced.
In a possible implementation manner, after step S300, the method may further include:
and calculating the charging fault occurrence rate corresponding to each type of charging fault reason in the preset time period. The preset time period may be set according to specific conditions, and the calculation may be performed by the server, which is not specifically limited in this application.
According to the charging fault management method for the charging pile, the charging fault occurrence rate corresponding to each type of charging fault reason in the preset time period is calculated, the charging faults occurring higher in the preset time period can be monitored, directional maintenance can be conducted on the charging faults occurring high in the preset time period, or the monitoring frequency of the charging faults occurring high in the preset time period can be adjusted adaptively, the reasons frequently causing the charging faults occurring high in the preset time period can be directionally investigated, the maintenance cost is reduced, the observation and monitoring of charging faults by maintainers can be effectively increased, the charging platform and the charging pile hardware facility are optimized directionally, and the charging experience of users is improved.
In a possible implementation manner, after the step of calculating the charging fault occurrence rate corresponding to each type of charging fault cause within the preset time period, the method may further include:
and if the charging fault occurrence rate in the preset time period exceeds a preset threshold value, improving the maintenance priority of the corresponding classified charging fault reasons.
According to the charging fault management method of the charging pile, different preset threshold values can be set respectively according to the charging fault occurrence rate of each charging fault reason, the same preset threshold value can also be set, and the charging fault management method is not specifically limited in the application. When the occurrence rate of a certain charging fault in a preset time period exceeds a corresponding preset threshold value, the maintenance priority of the charging fault reasons corresponding to the classification is improved, the charging fault with high incidence can be directionally maintained preferentially, the directional charging platform is optimized, the charging pile hardware facility is charged, the maintenance efficiency can be improved, and the charging experience of a user is improved.
In a possible implementation, step S200 may include:
and judging whether the gun is successfully started or not after the user applies for the gun starting.
If the user applies for opening the gun, the gun fails to be opened, and the charging fault reason is judged to be that the charging pile opens the gun abnormally.
In a possible implementation, step S200 may include:
and judging whether the gun opening application of the user is successful or not.
And if the user fails to apply for gun start, judging the reason of the charging fault as the abnormal condition of applying for gun start.
The analysis of the charging fault reason can be carried out according to the gun starting state, and the analysis is carried out from two aspects of whether the gun is successfully started and whether the gun is successfully started. After the vehicle takes one's place, the user can launch to the server through filling electric pile and open the rifle application, and the server can make the response to filling electric pile's rifle application of opening, and the charging fault that probably takes place in this process has: gun start application sending fails or a server refutes gun start application and the like.
According to the charging fault management method of the charging pile, through analysis of the gun starting state, specific detailed charging fault reasons can be analyzed, the reason of charging failure can be accurately judged, the judgment accuracy of maintenance personnel on equipment faults is improved, and the maintenance efficiency is improved.
In a possible embodiment, the step of determining whether the gun start is successful after the user applies for the gun start may include:
and judging whether a gun starting instruction is received or not after the user applies for gun starting. Under the normal condition, the user launches the rifle application of opening to the server through filling electric pile, and the server can make the response to filling electric pile's rifle application of opening, and the server can be to filling electric pile issue and open the rifle instruction through the response of opening the rifle application.
And if the user does not receive the gun starting instruction after applying for gun starting, judging the charging fault reason is abnormal because of the charging instruction. The reason that the charging pile does not receive the gun opening instruction can be that the server refutes the gun opening application, the server fails to send the gun opening instruction and the charging pile fails to receive the gun opening instruction, and the like.
If the user applies for starting the gun, receiving a gun starting instruction and judging whether the gun is started successfully;
if the gun starting instruction is received, the gun is failed to start, and the charging fault reason is judged to be that the charging pile starts the gun abnormally. Fill electric pile and open the unusual condition of rifle and can include: the hardware equipment problem, fill electric pile and monitor the existence condition such as potential safety hazard of charging vehicle, this application does not do specifically and restricts.
If a gun starting instruction is received, the gun is started successfully, and whether the charging is successful or not is judged;
if the charging fails, the charging fault is judged to be caused by the abnormal charging process. The abnormal condition of the charging process can be that the charging pile monitors that the charging vehicle is abnormal in the charging process, for example, the charging vehicle has potential safety hazard and the like, and the method is not particularly limited.
It is easy to understand that the charging fault reason may be specifically refined according to the charging fault information, and then classified according to the refined charging fault reason, which is only exemplary and not specifically limited in the present application.
According to the charging fault management method of the charging pile, through analysis of the gun starting state, specific detailed charging fault reasons can be analyzed, the reason of charging failure can be accurately judged, the judgment accuracy of maintenance personnel on equipment faults is improved, and the maintenance efficiency is improved.
In one possible implementation, the charging fault occurrence rate comprises a charging instruction abnormal occurrence rate, a charging pile gun starting abnormal occurrence rate, a charging process abnormal occurrence rate and a gun starting applying abnormal occurrence rate;
the step of calculating the charging fault occurrence rate corresponding to each type of charging fault cause in the preset time period may include:
calculating the charging fault occurrence rate corresponding to each type of charging fault reason in the preset time period according to the following formula:
the charging instruction exception occurrence rate is (the number of times of charging instruction exception occurrence in a preset time period/the total number of times of gun starting application of a user in the preset time period) 100%;
the gun starting abnormal incidence rate of the charging pile is (the times of gun starting abnormal occurrence of the charging pile in a preset time period/the total times of gun starting applied by a user in the preset time period) 100%;
the charging process abnormal occurrence rate is (the number of times of charging process abnormal occurrence in a preset time period/the total number of times of gun starting applied by a user in the preset time period) × 100%;
the gun start applying exception rate is (the number of times of gun start applying exceptions in the preset time period/the total number of times of gun start applying by the user in the preset time period) × 100%.
Illustratively, charging records can be formed according to the classification of charging fault reasons, the total gun starting times of each charging pile and the gun starting times of various charging fault reasons can be recorded at regular time in a day unit, and the charging fault occurrence rate is counted.
The charging fault management method for the charging pile provided by the embodiment of the application is characterized in that the charging fault occurrence rate (charging failure rate) is counted based on message analysis, the charging fault condition in a preset time period can be monitored, directional maintenance can be carried out on high-occurrence charging faults, or the monitoring frequency of the high-occurrence charging faults can be adaptively adjusted, the reasons frequently causing the high-occurrence charging faults can be directionally investigated, the maintenance cost is reduced, the observation and monitoring of maintenance personnel on the charging faults can be effectively increased, the charging platform and the charging pile hardware facility are directionally optimized, and the charging experience of users is improved.
In a second aspect, fig. 2 is a schematic structural block diagram of a charging fault management device for a charging pile according to an embodiment of the present application. As shown in fig. 2, an embodiment of the present application provides a charging fault management device for a charging pile, including:
the message generation module 100 is configured to acquire and record charging fault information of the charging pile, and generate a charging fault message;
the fault analysis module 200 is configured to determine a charging fault reason of the charging pile according to the charging fault message;
a fault classification module 300, configured to classify charging fault causes;
and a fault cause configuration module 400, configured to configure the charging fault cause of the charging fault code of the charging pile according to the charging fault cause and the corresponding classification.
In a third aspect, fig. 3 is a schematic structural block diagram of an electronic device provided in an embodiment of the present application. As shown in fig. 3, an electronic device 500 according to an embodiment of the present application includes a memory 510, a processor 520, and a computer program 511 stored in the memory 510 and executable on the processor 520, where the processor 520 executes the computer program 511 to implement the following steps:
and collecting and recording charging fault information of the charging pile, and generating a charging fault message. When charging vehicles generally charge on charging piles, if charging faults occur, charging failures can be caused. When charging faults occur, the charging pile can automatically acquire and record charging fault information, automatically generate charging fault messages, and can send the charging fault messages to the server after the charging pile generates the charging fault messages.
And judging the charging fault reason of the charging pile according to the charging fault message. After receiving the charging fault message, the server can analyze the fault reason of the charging fault message to obtain the charging fault reason.
The charging failure causes are classified. The classification corresponding to the fault cause may include charging vehicle abnormality, user operation abnormality, insufficient user balance, charging pile abnormality, charging server abnormality, communication network abnormality, and other abnormality categories, which is not specifically limited in the present application.
And according to the charging fault reason and the corresponding classification, configuring the charging fault reason for the charging fault code of the charging pile. The configuration of charging fault reasons for the charging fault codes of the charging piles can be completed in the background, and after the configuration is completed, the charging is finished, and fault records can be automatically formed according to classification matching.
In a specific implementation process, when the processor 520 executes the computer program 511, the charging fault management method of any charging pile in the above embodiments may be implemented.
Since the electronic device described in this embodiment is to implement the charging fault management method for the charging pile in this embodiment, based on the method described in this embodiment, a person skilled in the art can understand a specific implementation manner of the electronic device of this embodiment and various variations thereof, so that how to implement the method in this embodiment by the electronic device is not described in detail herein, and as long as the person skilled in the art implements the device used in the method in this embodiment, the device falls within the scope of protection intended by this application.
In a fourth aspect, fig. 4 is a schematic structural block diagram of a computer-readable storage medium provided in an embodiment of the present application. As shown in fig. 4, the present embodiment provides a computer-readable storage medium 600 having a computer program 611 stored thereon, the computer program 611, when executed by a processor, implementing the steps of:
and collecting and recording charging fault information of the charging pile, and generating a charging fault message. When charging vehicles generally charge on charging piles, if charging faults occur, charging failures can be caused. When charging faults occur, the charging pile can automatically acquire and record charging fault information, automatically generate charging fault messages, and can send the charging fault messages to the server after the charging pile generates the charging fault messages.
And judging the charging fault reason of the charging pile according to the charging fault message. After receiving the charging fault message, the server can analyze the fault reason of the charging fault message to obtain the charging fault reason.
The charging failure causes are classified. The classification corresponding to the fault cause may include charging vehicle abnormality, user operation abnormality, insufficient user balance, charging pile abnormality, charging server abnormality, communication network abnormality, and other abnormality categories, which is not specifically limited in the present application.
And according to the charging fault reason and the corresponding classification, configuring the charging fault reason for the charging fault code of the charging pile. The configuration of charging fault reasons for the charging fault codes of the charging piles can be completed in the background, and after the configuration is completed, the charging is finished, and fault records can be automatically formed according to classification matching.
In a specific implementation process, the computer program 611, when executed by the processor, may implement any charging fault management method for a charging pile in the foregoing embodiments.
The description has been presented with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the description. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present specification have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all changes and modifications that fall within the scope of the specification.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present specification without departing from the spirit and scope of the specification. Thus, if such modifications and variations of the present specification fall within the scope of the claims of the present specification and their equivalents, the specification is intended to include such modifications and variations.
Claims (10)
1. A charging fault management method of a charging pile is characterized by comprising the following steps:
collecting and recording charging fault information of a charging pile, and generating a charging fault message;
judging the charging fault reason of the charging pile according to the charging fault message;
classifying the charging fault causes;
and according to the charging fault reason and the corresponding classification, configuring the charging fault reason for the charging fault code of the charging pile.
2. The charging fault management method of the charging pile according to claim 1, wherein after the step of classifying the cause of the charging fault, the method further comprises:
and calculating the charging fault occurrence rate corresponding to each type of charging fault reason in a preset time period.
3. The charging fault management method of the charging pile according to claim 2, wherein after the step of calculating the charging fault occurrence rate corresponding to each type of charging fault cause in a preset time period, the method further comprises:
and if the charging fault occurrence rate in a preset time period exceeds a preset threshold value, improving the maintenance priority of the charging fault reasons corresponding to the classification.
4. The charging fault management method of the charging pile according to claim 2, wherein the step of determining the charging fault cause of the charging pile according to the charging fault message includes:
judging whether the gun is successfully started or not after the user applies for the gun starting;
if the user applies for opening the gun, the gun is failed to open, and the charging fault reason is that the gun is abnormally opened for the charging pile.
5. The charging fault management method of the charging pile according to claim 4, wherein the step of judging whether the gun is started successfully after the user applies for the gun starting comprises the following steps:
judging whether a gun starting instruction is received or not after the user applies for gun starting;
and if the user does not receive the gun starting instruction after applying for gun starting, judging the charging fault reason is that the charging instruction is abnormal.
6. The charging fault management method of the charging pile according to claim 5, wherein if a user applies for gun starting, the gun starting instruction is received, and whether gun starting is successful is judged;
if the gun starting instruction is received, the gun is failed to start, and the charging fault is judged to be caused by the abnormal gun starting of the charging pile;
if the gun starting instruction is received, the gun is started successfully, and whether the charging is successful is judged;
and if the charging fails, judging that the charging fault is caused by abnormal charging process.
7. The charging fault management method for the charging pile according to claim 6, wherein the charging fault occurrence rate comprises a charging instruction abnormal occurrence rate, a charging pile gun opening abnormal occurrence rate and a charging process abnormal occurrence rate;
the step of calculating the charging fault occurrence rate corresponding to each type of charging fault reason in a preset time period includes:
calculating the charging fault occurrence rate corresponding to each type of charging fault reason in a preset time period according to the following formula:
the charging instruction abnormity occurrence rate is (the times of charging instruction abnormity occurrence in the preset time period/the total times of gun starting application of the user in the preset time period) 100%;
the charging pile gun opening abnormal occurrence rate is 100% (the number of times of the charging pile gun opening abnormal occurrence in the preset time period/the total number of times of the user applying for gun opening in the preset time period);
the charging process abnormality occurrence rate is (the number of times of charging process abnormality occurrence in the preset time period/the total number of times of gun start application by the user in the preset time period) × 100%.
8. The utility model provides a fill electric pile's charging fault management device which characterized in that includes:
the message generation module is used for acquiring and recording charging fault information of the charging pile and generating a charging fault message;
the fault analysis module is used for judging the charging fault reason of the charging pile according to the charging fault message;
the fault classification module is used for classifying the charging fault reasons;
and the fault reason configuration module is used for configuring the charging fault reason of the charging pile according to the charging fault reason and the corresponding classification.
9. An electronic device, comprising: memory, a processor and a computer program stored in the memory and executable on the processor, wherein the processor is configured to implement the steps of the charging fault management method for a charging pile according to any one of claims 1 to 7 when executing the computer program stored in the memory.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the charging fault management method of a charging pole according to any one of claims 1 to 7.
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