CN113486632B

CN113486632B - Method and device for recording review opinions

Info

Publication number: CN113486632B
Application number: CN202110587512.2A
Authority: CN
Inventors: 董碧蓉; 王艳艳; 陈小燕
Original assignee: West China Hospital of Sichuan University
Current assignee: West China Hospital of Sichuan University
Priority date: 2021-05-27
Filing date: 2021-05-27
Publication date: 2023-04-07
Anticipated expiration: 2041-05-27
Also published as: CN113486632A

Abstract

The application provides a method and a device for recording a review comment. The method comprises the following steps: acquiring a difference item automatically extracted from a primary evaluation content and a secondary evaluation content by a computer, wherein the primary evaluation content is recorded by a primary evaluation person through input of a field evaluation man-machine interaction component activated on a user end of the primary evaluation person, and the secondary evaluation content is recorded by a secondary evaluation person through input of a field evaluation man-machine interaction component activated on a user end of the secondary evaluation person; and outputting the difference items through an output device of a user side of the reevaluation personnel, and then recording the description content of the difference items input by the reevaluation personnel through the input device of the user side of the reevaluation personnel. The method comprises the steps of automatically extracting difference items from the primary evaluation content and the reevaluation content by means of a computer, recording difference item description contents input by reevaluation evaluators through input equipment at the user ends of the reevaluations according to the difference items, and quickly obtaining reevaluation opinions according to the difference items.

Description

Method and device for recording review opinions

Technical Field

The embodiment of the application relates to a method and a device for recording a re-evaluation opinion.

Background

With the coming of aging population, the need of nursing the old people is increasingly strong, and the business model of personal care insurance is promoted to be continuously developed. At present, a great difficulty faced by the operation of personal care insurance systems lies in: how to fairly and accurately evaluate the health condition of the insured person applying for personal care insurance application. On the one hand, if the evaluation is performed by the insurer (insurance company) side, it may be disadvantageous to fully secure the legitimate rights and interests of the insured; on the other hand, if evaluated by third parties other than the insured and the insurer, there is again a higher risk to the insurer. Therefore, a scientific and reasonable evaluation management mode needs to be designed and a corresponding technical support measure needs to be provided for the evaluation management mode so as to promote better operation of a personal care insurance system.

Disclosure of Invention

The embodiment of the application aims to provide a set of corresponding technical support measures aiming at an innovative evaluation management mode and improve the running benefit of an evaluation management project.

According to a first aspect of the present application, an unlocking method for an evaluation task is provided, which may be applied to a first user side or a chip in the first user side.

An unlocking method of an evaluation task comprises the following steps: the first user side obtains an unlocking password generated by the second user side from the second user side in a face-to-face mode; enabling the first user terminal to be local or sending the unlocking password to an unlocking server for password verification; and either one of the first user side and the second user side is an evaluator user side, and the other one is a supervisor user side, and the evaluator user side unlocks the evaluation task after the password verification is passed.

Optionally, the first user side is an evaluator user side, and the second user side is a supervisor user side.

Optionally, the unlocking password is a dynamic password generated by the second user after performing field identification and confirmation on the evaluation object of the evaluation task.

Optionally, the field recognition adopts a computer vision recognition method, a biological recognition method or a computer face recognition method.

Optionally, the unlocking password is provided to the first user side in the form of a dynamic two-dimensional code generated on a display interface of the second user side, and the first user side may obtain the unlocking password by scanning the dynamic two-dimensional code with a computer.

Optionally, after the assessment task is unlocked, the field assessment human-computer interaction component corresponding to the assessment task in the assessment personnel user side is activated.

Optionally, the field evaluation man-machine interaction component outputs the to-be-evaluated item of the evaluation task through an output device of the evaluator user side and inputs the evaluation content corresponding to the to-be-evaluated item through an input device of the evaluator user side.

Optionally, the field evaluation human-computer interaction component and a corresponding field evaluation supervision human-computer interaction component in the supervisor user side are operated in association, and when a specific evaluation operation executed by the field evaluation human-computer interaction component is determined to be supervised by a supervision confirmation operation executed by the field evaluation supervision human-computer interaction component, the field evaluation human-computer interaction component can execute a next evaluation operation.

Optionally, the evaluation task is a task for evaluating the intermediate information of the health condition of the insured applying for personal care insurance application.

Optionally, the evaluator user is preset for use by an independent professional evaluator other than the contract party of the personal care insurance application, and the supervisor user is preset for use by a worker assigned by the insurer of the personal care insurance application.

According to a second aspect of the application, an unlocking method for an evaluation task is provided, and the method can be applied to unlocking a server or unlocking a chip in the server.

An unlocking method of an evaluation task comprises the following steps: receiving evaluation object identification characteristic information extracted by a second user terminal for carrying out field identification on an evaluation object of the evaluation task, and identifying the evaluation object according to the evaluation object identification characteristic information; when the identified evaluation object is matched with the evaluation object in the task order, sending confirmation information to the second user side; receiving an unlocking password generated by a second user end and acquired by a first user end from a second user end in a face-to-face manner, and carrying out password verification on the unlocking password, wherein the unlocking password is a dynamic password generated according to the confirmation information; and when the password passes the verification, instructing the evaluator user side to unlock the evaluation task.

According to a third aspect of the present application, there is provided an unlocking device for an evaluation task, comprising a processor coupled to a memory for storing a computer program or instructions, the processor being adapted to execute the computer program or instructions in the memory, such that the device performs the method of the first aspect.

According to a fourth aspect of the present application, there is provided an unlocking device for an evaluation task, comprising a processor coupled to a memory for storing a computer program or instructions, the processor being configured to execute the computer program or instructions in the memory, such that the device performs the method of the second aspect.

According to a fifth aspect of the present application, there is provided an unlocking method for evaluating a supervision task, which may be applied to a second user terminal or a chip in the second user terminal.

An unlocking method for evaluating a supervision task comprises the following steps: enabling the second user side to provide the unlocking password generated by the second user side for the first user side, and after the first user side obtains the unlocking password, the first user side sends the unlocking password to the unlocking server locally or for password verification; and either one of the first user side and the second user side is an evaluator user side and the other one is a supervisor user side, and the evaluation supervisor user side unlocks the evaluation supervision task after the password verification is passed.

Optionally, the unlocking password is provided to the first user terminal in the form of a dynamic two-dimensional code generated on a display interface of the second user terminal.

Optionally, after the evaluation supervision task is unlocked, the on-site evaluation supervision human-computer interaction component corresponding to the evaluation supervision task in the evaluation supervisor user side is activated.

Optionally, the field evaluation and supervision human-computer interaction component outputs the to-be-supervised item of the evaluation and supervision task through an output device of the evaluation supervisor user side and inputs the supervision content corresponding to the to-be-supervised item through an input device of the evaluation supervisor user side.

Optionally, the on-site evaluation and supervision human-computer interaction component may input the supervision content in any one or more of a photographing mode, a sound recording mode and a video recording mode.

Optionally, the field evaluation supervision human-computer interaction component is operated in association with a corresponding field evaluation human-computer interaction component in the user side of the evaluator, and when a specific evaluation operation executed by the field evaluation human-computer interaction component is determined to be supervised by a supervision confirmation operation executed by the field evaluation supervision human-computer interaction component, the field evaluation human-computer interaction component can execute a next evaluation operation.

Optionally, the evaluation monitoring task is a task for monitoring an evaluation process when the intermediate information of the health condition of the insured who applies for personal care insurance application is evaluated.

According to a sixth aspect of the present application, an unlocking method for evaluating a supervision task is provided, and the method can be applied to unlocking a server or unlocking a chip in the server.

An unlocking method for evaluating a supervision task comprises the following steps: receiving evaluation object identification characteristic information extracted by a second user terminal for carrying out field identification on an evaluation object of the evaluation supervision task, and identifying the evaluation object according to the evaluation object identification characteristic information; when the identified evaluation object is matched with the evaluation object in the task order, sending confirmation information to the second user end; receiving an unlocking password generated by a second user side and obtained from a second user side by the first user side in a face-to-face manner, and carrying out password verification on the unlocking password, wherein the unlocking password is a dynamic password generated according to the confirmation information; and when the password passes the verification, instructing the user end of the evaluator to unlock the evaluation task and instructing the user end of the evaluation supervisor to unlock the evaluation supervision task corresponding to the evaluation task.

According to a seventh aspect of the present application, there is provided an unlocking device for evaluating a supervisory task, comprising a processor coupled to a memory for storing a computer program or instructions, the processor being adapted to execute the computer program or instructions in the memory such that the device performs the method of the above fifth aspect.

According to an eighth aspect of the present application, there is provided an unlocking device for evaluating a supervisory task, comprising a processor coupled with a memory for storing a computer program or instructions, the processor being adapted to execute the computer program or instructions in the memory such that the device performs the method of the sixth aspect.

According to a ninth aspect of the present application, there is provided a recording method of evaluation content, which can be applied to an evaluator user terminal or a chip in the evaluator user terminal.

A recording method of evaluating content, comprising: responding to an unlocking instruction to unlock the evaluation task; responding to an evaluation starting instruction to provide an activated field evaluation supervision human-computer interaction component corresponding to the evaluation task, wherein the field evaluation human-computer interaction component outputs an item to be evaluated of the evaluation task through an output device of the user end of the evaluator and inputs evaluation content corresponding to the item to be evaluated through an input device of the user end of the evaluator; and sending the evaluation content input by the on-site evaluation man-machine interaction component to a recording server.

Optionally, the items to be evaluated are classified by attributes and are arranged in a structured manner according to the classification, the field evaluation human-computer interaction component has multiple displayable pages, a hierarchical structure of the pages corresponds to the structured arrangement manner, and when each displayable page is displayed on a display screen of the output device at the user end of the evaluator, the display content includes the corresponding item to be evaluated and an evaluation content to-be-input mark corresponding to the item to be evaluated.

Optionally, when the evaluation content corresponding to a certain item to be evaluated includes a measurement value, the item to be evaluated includes a topic of the item to be evaluated and at least two selectable items, and the evaluation content to-be-input mark corresponding to the item to be evaluated includes checkable frames corresponding to the at least two selectable items one to one, and a value input port corresponding to the topic of the item to be evaluated.

Optionally, when the evaluation content corresponding to a certain item to be evaluated includes a picture, an image, or a voice, the item to be evaluated includes a subject of the item to be evaluated and at least two selectable items, and the evaluation content to-be-input flag corresponding to the item to be evaluated includes checkable frames corresponding to the at least two selectable items one to one, and an acquisition entry for the picture, the image, or the voice corresponding to the subject of the item to be evaluated.

Optionally, when the evaluation content corresponding to a certain item to be evaluated includes a detail content requirement, the item to be evaluated includes a topic of the item to be evaluated and at least two selectable items, and the evaluation content to-be-input mark corresponding to the item to be evaluated includes checkable boxes corresponding to the at least two selectable items one to one, and a detail content input port corresponding to the topic of the item to be evaluated.

Optionally, at least some of the displayable pages in the plurality of displayable pages have access sequence restrictions, and of the displayable pages with access sequence restrictions, the subsequent displayable page can only be accessed after the item to be evaluated in the previous displayable page is evaluated and meets the set judgment condition.

Optionally, the process of responding to the unlock instruction to unlock the evaluation task includes: acquiring an unlocking password generated by a supervisor user side face to face from the supervisor user side; locally or sending the unlocking password to an unlocking server for password verification; and unlocking the evaluation task after the password verification is passed.

Optionally, the unlocking password is a dynamic password generated by the user side of the supervisor after performing field identification and confirmation on the evaluation object of the evaluation task.

Optionally, the evaluator user is preset to be used by an independent professional evaluator other than the contract party of the personal care insurance application, and the supervisor user is preset to be used by a worker assigned by the insurer of the personal care insurance application.

According to a tenth aspect of the present application there is provided a recording apparatus for evaluating content, comprising a processor coupled to a memory for storing a computer program or instructions, the processor being adapted to execute the computer program or instructions in the memory such that the apparatus performs the method of the ninth aspect.

According to an eleventh aspect of the present application, there is provided a method of recording a reevaluation opinion, which can be applied to a reevaluation evaluator user terminal or a chip in the reevaluation evaluator user terminal.

A method of recording a review comment, comprising: acquiring a difference item automatically extracted from a primary evaluation content and a secondary evaluation content by a computer, wherein the primary evaluation content is recorded by a primary evaluation person through the input of an activated field evaluation man-machine interaction component on a user end of the primary evaluation person, and the secondary evaluation content is recorded by a secondary evaluation person through the input of the activated field evaluation man-machine interaction component on the user end of the secondary evaluation person; and outputting the difference items through an output device of a user side of the reevaluation personnel, and then recording the description contents of the difference items input by the reevaluation personnel through the input device of the user side of the reevaluation personnel.

Optionally, the activating process of the corresponding field assessment human-computer interaction component in the initial assessment evaluator user side or the re-assessment evaluator user side includes: the first user terminal obtains an unlocking password generated by the second user terminal from the second user terminal in a face-to-face manner; the first user terminal sends the unlocking password to an unlocking server locally or for password verification; either one of the first user side and the second user side is a first assessment person user side or a second assessment person user side, and the other one is a supervisor user side, wherein the first assessment person user side or the second assessment person user side unlocks an assessment task after the password verification is passed; and after the evaluation task is unlocked, activating a field evaluation man-machine interaction component corresponding to the evaluation task in the user side of the initial evaluation evaluator or the user side of the re-evaluation evaluator.

Optionally, the first user side is the user side of the first assessment evaluator or the user side of the second assessment evaluator, and the second user side is a supervisor user side.

Optionally, the first user obtains the unlocking password by performing computer code scanning on the dynamic two-dimensional code.

Optionally, the re-evaluation opinions are opinions obtained after the intermediate information of the health condition of the insured who applies for personal care insurance application is evaluated for the first time and then re-evaluated.

Optionally, the preliminary evaluation evaluator user is preset by with the independent professional preliminary evaluation personnel outside the contract party of the personal care insurance application use, the reevaluation evaluator user is preset by with the independent professional reevaluation personnel outside the contract party of the personal care insurance application use, the supervisor user is preset by the staff that the insurer of the personal care insurance application assigned uses.

According to a twelfth aspect of the present application, there is provided a method of recording a review opinion, which can be applied to a recording server or a chip in the recording server.

A method of recording a review comment, comprising: sending a difference item automatically extracted from the primary evaluation content and the secondary evaluation content by a computer to a user terminal of the secondary evaluation personnel, wherein the primary evaluation content is recorded by the primary evaluation personnel through the input of a field evaluation human-computer interaction component activated on a user terminal of the primary evaluation personnel, and the secondary evaluation content is recorded by the secondary evaluation personnel through the input of a field evaluation human-computer interaction component activated on a user terminal of the secondary evaluation personnel; and recording the difference item description content input by the reevaluation personnel through the input equipment of the reevaluation personnel user side, wherein the difference item description content is sent by the reevaluation personnel user side.

According to a thirteenth aspect of the present application, there is provided a recording apparatus of a review comment, comprising a processor coupled with a memory for storing a computer program or instructions, the processor being configured to execute the computer program or instructions in the memory, such that the apparatus performs the method of the eleventh aspect.

According to a fourteenth aspect of the present application, there is provided a recording apparatus of a re-commenting opinion, comprising a processor coupled with a memory for storing a computer program or instructions, the processor being adapted to execute the computer program or instructions in the memory, causing the apparatus to perform the method of the twelfth aspect.

In response to the problems described in the background, an assessment management schema is provided. The evaluation management mode roughly comprises the following contents: an evaluator management organization is set by the government to manage the evaluators and is responsible for affairs such as qualification audit of the evaluators; after accepting the application of personal care insurance application, an insurance company randomly selects evaluators from qualified evaluators; after receiving the evaluation task, the evaluators perform field evaluation at preset time and place, and during field evaluation, the evaluation supervisor assigned by the insurance company takes part in the supervision process in the whole process; in addition, if any party disagrees with the evaluation result, a reevaluation application can be made according to a prescribed program, reevaluation personnel of the reevaluation task select from expert evaluators, and the reevaluation process is similar to the initial evaluation process. Based on the evaluation management mode, the application provides the unlocking method of the evaluation task, the unlocking method of the evaluation supervision task, the recording method of the evaluation content, the recording method of the re-evaluation opinion and other related technical schemes.

In the unlocking method for the evaluation task, the evaluation task in the evaluation personnel user side can be unlocked only by carrying out field unlocking password interaction on the evaluation personnel user side and then password verification, and then the evaluation task can be started (for example, evaluation content is input through a field evaluation man-machine interaction component corresponding to the evaluation task in the evaluation personnel user side), so that the evaluation task can be effectively ensured to be supervised by the evaluation supervisor, and the evaluation fairness is ensured.

In the unlocking method for the evaluation monitoring task, the evaluation monitoring task in the evaluation monitoring user side can be unlocked only by carrying out field unlocking password interaction with the evaluation monitoring user side and then password verification, and then the evaluation monitoring task can be started (for example, monitoring contents are input through a field evaluation monitoring man-machine interaction component corresponding to the evaluation monitoring task in the evaluation monitoring user side), so that the problem of falsely filling the monitoring contents afterwards can be effectively prevented, and the authenticity of the evaluation monitoring task is ensured.

In the recording method of the evaluation content, the field evaluation man-machine interaction component outputs the items to be evaluated of the evaluation task through the output device of the evaluator user side and inputs the evaluation content corresponding to the items to be evaluated through the input device of the evaluator user side. Therefore, the whole evaluation process can be operated according to the indication of the on-site evaluation man-machine interaction assembly, the evaluation efficiency is improved, and the evaluation randomness is reduced.

In the above-mentioned method for recording the re-evaluated opinions, the difference items (the first evaluated contents are the first evaluated contents, the re-evaluated contents are the second evaluated contents) automatically extracted from the first evaluated contents and the second evaluated contents by means of the computer are recorded with respect to the difference items, and then the difference item explanatory contents inputted by the re-evaluated evaluators through the input device at the user side of the re-evaluated evaluators are recorded with respect to the difference items, so that the re-evaluated opinions can be quickly obtained with respect to the difference items.

The present application will be further described with reference to the following drawings and detailed description. Additional aspects and advantages of the present application will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the present application.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, are included to assist in understanding the present application and are included to explain, by way of illustration, the present application and the description thereof with regard to the present specification, and are not intended to limit the embodiments of the present application in any way. In the drawings:

fig. 1 is a schematic structural diagram of an evaluation system according to an embodiment of the present application.

Fig. 2 is a schematic structural diagram of an evaluation server according to an embodiment of the present application.

Fig. 3 is a schematic structural diagram of a user side of an evaluator according to an embodiment of the present disclosure.

Fig. 4 is a schematic structural diagram of a user side of an assessment supervisor according to an embodiment of the present application.

Fig. 5 is a schematic diagram of an unlocking method for an evaluation task according to an embodiment of the present application.

Fig. 6 is a schematic diagram of an unlocking method for evaluating a supervision task according to an embodiment of the present application.

Fig. 7 is a schematic diagram of a recording method for evaluating content according to an embodiment of the present application.

Fig. 8 is a schematic state diagram of a human-computer interaction interface of a field evaluation human-computer interaction assembly according to an embodiment of the present disclosure.

Fig. 9 is a schematic state diagram of a human-computer interaction interface of a field evaluation human-computer interaction assembly according to an embodiment of the present application.

Fig. 10 is a schematic state diagram of a human-machine interaction interface of a field evaluation human-machine interaction assembly according to an embodiment of the present application.

Fig. 11 is a schematic state diagram of a human-computer interaction interface of a field evaluation human-computer interaction assembly according to an embodiment of the present application.

Fig. 12 is a schematic state diagram of a human-machine interaction interface of a field evaluation human-machine interaction assembly according to an embodiment of the present application.

Fig. 13 is a state diagram of a human-machine interaction interface of a field evaluation monitoring human-machine interaction component according to an embodiment of the present application.

Fig. 14 is a schematic state diagram of a human-computer interaction interface of a human-computer interaction component evaluated at a user side of a reevaluation evaluator according to an embodiment of the application.

Detailed Description

The present application will now be described more fully hereinafter with reference to the accompanying drawings. Those skilled in the art will be able to implement the teachings of the present application based on these teachings. Before describing the present application in connection with the accompanying drawings, it should be particularly noted that:

in the present specification, the technical solutions and the technical features provided in the respective portions including the following description may be combined with each other without conflict.

Reference throughout the following description to only a few embodiments, but not all embodiments of the present application, is intended to cover all other embodiments, which may be made by those skilled in the art without any inventive faculty, based on the embodiments of the present application.

The terms "comprising," "including," "having," and any variations thereof in this specification and claims and in any related parts thereof, are intended to cover non-exclusive inclusions.

Fig. 1 is a schematic structural diagram of an evaluation system according to an embodiment of the present application. As shown in fig. 1, the assessment system includes an assessment server 11, an assessor user terminal 12 (including a first assessment assessor user terminal 121 and a second assessment assessor user terminal 122), and an assessment supervisor user terminal 13. Wireless communication is possible between the evaluation server 11 and the evaluator user terminal 12 (including any one of the first evaluation evaluator user terminal 121 and the second evaluation evaluator user terminal 122, the same applies hereinafter) and between the evaluation server 11 and the evaluation supervisor user terminal 13. In addition, face-to-face information interaction is possible between the evaluator user terminal 12 and the evaluation supervisor user terminal 13.

The wireless communication between the evaluation server 11 and the evaluator user terminal 12 and between the evaluation server 11 and the evaluation supervisor user terminal 13 may be implemented by a wireless transmission network supporting wireless communication technologies such as Zig-zag, bluetooth (Bluetooth), wireless broadband (Wi-Fi), ultra Wideband (UWB), general Packet Radio Service (GPRS), code Division Multiple Access (CDMA), long Term Evolution (LTE), or New Radio (NR).

The face-to-face information interaction between the evaluator user terminal 12 and the evaluation supervisor user terminal 13 can be implemented by various near field communication technologies, such as Near Field Communication (NFC) and the like. It is specified that the information interaction between the evaluator user terminal 12 and the evaluation supervisor user terminal 13 is "face-to-face" in order to ensure that the evaluator user terminal 12 and the evaluation supervisor user terminal 13 are both co-located when the information interaction is performed.

In an alternative embodiment, the face-to-face information interaction between the evaluator user terminal 12 and the evaluation supervisor user terminal 13 is implemented by using a two-dimensional code scanning technique. Namely, a two-dimensional code is generated on the display interface of one of the evaluator user terminal 12 and the evaluation supervisor user terminal 13, and then the other one scans the two-dimensional code by a computer to obtain the information in the two-dimensional code, so that the face-to-face information interaction is realized.

When the above-mentioned evaluation system is an evaluation system for evaluating the intermediate information of the health condition of an insured person who applies for personal care insurance application, the preliminary evaluation person user terminal 121 can be preset for use by a preliminary evaluation person 141 of an independent specialty other than the contract party of the personal care insurance application, the reevaluation person user terminal 122 can be preset for use by a reevaluation person 142 of an independent specialty other than the contract party of the personal care insurance application, and the supervisor user terminal 13 can be preset for use by a worker (evaluation supervisor) 15 assigned by an insurer (insurance company) of the personal care insurance application.

Fig. 2 is a schematic structural diagram of an evaluation server according to an embodiment of the present application. As shown in fig. 2, the evaluation server 11 includes at least one processor 1111, at least one memory 1112, and at least one transceiver 1113. The processor 1111 is coupled to the memory 1112 and the transceiver 1113, for example, via various interfaces, transmission lines, or buses.

Optionally, the evaluation server 11 may further comprise at least one network interface 1114, the network interface 1114 being configured to enable the evaluation server 11 to connect to other communication devices via a communication link, such as to enable the evaluation server 11 to connect to a query device of an insurer (insurance company) applying for personal care insurance application, when the evaluation server is an evaluation server for evaluating intermediate information on the health status of an insured applying for personal care insurance application.

The processor 1111 may include a Central Processing Unit (CPU), a Digital Signal Processor (DSP), a microprocessor, an Application Specific Integrated Circuit (ASIC), a Microcontroller (MCU), a Field Programmable Gate Array (FPGA), or one or more Integrated circuits for implementing logical operations.

The processor 1111 may be used for implementing required functions for the evaluation server 11, for example for controlling the whole evaluation server 11, executing software programs, processing data of software programs, etc. The software may be software for implementing schemes such as an unlocking method for an evaluation task, an unlocking method for an evaluation supervision task, and the like in the embodiments of the present application.

Memory 1112 may include mass storage for data or instructions. By way of example, and not limitation, memory 1112 may include a Hard Disk Drive (HDD), a floppy Disk Drive, flash memory, an optical Disk, a magneto-optical Disk, tape, or a Universal Serial Bus (USB) Drive or a combination of two or more of these. Memory 1112 may include removable or non-removable (or fixed) media, where appropriate. The memory 1112 may be internal or external to the processor 1111, where appropriate. In a particular embodiment, the memory 1112 is non-volatile solid-state memory. In a particular embodiment, the memory 1112 includes Read Only Memory (ROM); where appropriate, the ROM may be mask-programmed ROM, programmable ROM (PROM), erasable PROM (EPROM), electrically Erasable PROM (EEPROM), electrically Alterable ROM (EAROM), or flash memory, or a combination of two or more of these.

The transceiver 1113 may be used to support the reception or transmission of rf signals between the evaluation server 11 and the evaluator user terminal 12 and between the evaluation server 11 and the evaluation supervisor user terminal 13, and the transceiver 1113 may be connected to an antenna. In particular, one or more antennas may receive rf signals, and the transceiver 1113 may receive the rf signals from the antennas, convert the rf signals to digital signals, and provide the digital signals to the processor 1111, so that the processor 1111 may further process the digital signals, such as demodulation and decoding. In addition, the transceiver 1113 may be configured to receive a modulated digital signal from the processor 1111 and convert the modulated digital signal to a radio frequency signal and transmit the radio frequency signal via one or more antennas.

Fig. 3 is a schematic structural diagram of a user side of an evaluator according to an embodiment of the present disclosure. The evaluator user terminal may represent any one of the first-evaluation evaluator user terminal 121 and the second-evaluation evaluator user terminal 122. As shown in fig. 3, the evaluator user terminal includes at least one processor 1211, at least one memory 1212, and at least one transceiver 1213. The processor 1211 is coupled to a memory 1212 and a transceiver 1213, for example, via various interfaces, transmission lines, or buses. Optionally, the evaluator user terminal may further include an input device 1214 and an output device 1215.

The processor 1211 may include a Central Processing Unit (CPU), a Digital Signal Processor (DSP), a microprocessor, an Application Specific Integrated Circuit (ASIC), a Microcontroller (MCU), a Field Programmable Gate Array (FPGA), or one or more Integrated circuits for implementing logical operations.

The processor 1211 can be used to implement the desired functions for the evaluator user terminal 12, for example, to control the entire evaluator user terminal 12, execute software programs, process data of the software programs, and so on. The software may be software for implementing schemes such as an unlocking method of an evaluation task in the embodiment of the present application.

The memory 1212 may include mass storage for data or instructions. By way of example, and not limitation, the memory 1212 may include a Hard Disk Drive (HDD), a floppy Disk Drive, flash memory, an optical Disk, a magneto-optical Disk, magnetic tape, or a Universal Serial Bus (USB) Drive or a combination of two or more of these. The memory 1212 may include removable or non-removable (or fixed) media, where appropriate. The memory 1212 may be internal or external to the processor 1211, where appropriate. In a particular embodiment, the memory 1212 is non-volatile solid-state memory. In certain embodiments, the memory 1212 includes Read Only Memory (ROM); where appropriate, the ROM may be mask-programmed ROM, programmable ROM (PROM), erasable PROM (EPROM), electrically Erasable PROM (EEPROM), electrically rewritable ROM (EAROM), or flash memory, or a combination of two or more of these.

The output device 1215, in communication with the processor 1211, may display information in a variety of ways. For example, the output device 1215 may be a liquid crystal display, a light emitting diode display device, a cathode ray tube display device, a projector, or the like. The input device 1214 is in communication with the processor 1211 and may accept user input in a variety of ways. For example, input device 1214 may be a mouse, keyboard, touch screen device, or sensor.

Transceiver 1213 may be used to support the reception or transmission of rf signals between evaluator user terminal 12 and evaluation server 11, and transceiver 1213 may be connected to an antenna. Specifically, one or more antennas may receive rf signals, and the transceiver 1113 may receive the rf signals from the antennas, convert the rf signals into digital signals, and provide the digital signals to the processor 1211, so that the processor 1211 performs further processing on the digital signals, such as demodulation and decoding. In addition, transceiver 1213 may be used to receive modulated digital signals from processor 1211, convert the modulated digital signals to radio frequency signals, and transmit the radio frequency signals via one or more antennas.

Fig. 4 is a schematic structural diagram of a user side of an assessment supervisor according to an embodiment of the present application. As shown in fig. 4, the assessment supervisor user side includes at least one processor 1311, at least one memory 1312, and at least one transceiver 1313. The processor 1311 is coupled to the memory 1312 and the transceiver 1313, for example, via various interfaces, transmission lines, or buses. Optionally, the evaluation supervisor user side may further include an input device 1314 and an output device 1315.

The processor 1311 may include a Central Processing Unit (CPU), a Digital Signal Processor (DSP), a microprocessor, an Application Specific Integrated Circuit (ASIC), a Microcontroller (MCU), a Field Programmable Gate Array (FPGA), or one or more Integrated circuits for implementing logical operations.

The processor 1311 may be used to implement the required functions for the assessment supervisor user terminal 13, such as controlling the entire assessment supervisor user terminal 13, executing software programs, processing data of the software programs, and so on. The software may be software for implementing schemes such as an unlocking method of an evaluation supervision task in the embodiment of the present application.

Memory 1313 may include mass storage for data or instructions. By way of example, and not limitation, memory 1313 may include a Hard Disk Drive (HDD), a floppy Disk Drive, flash memory, an optical Disk, a magneto-optical Disk, magnetic tape, or a Universal Serial Bus (USB) Drive or a combination of two or more of these. Memory 1313 may include removable or non-removable (or fixed) media, where appropriate. The memory 1313 may be internal or external to the processor 1311, where appropriate. In a particular embodiment, the memory 1313 is non-volatile solid-state memory. In particular embodiments, memory 1313 includes Read Only Memory (ROM); where appropriate, the ROM may be mask-programmed ROM, programmable ROM (PROM), erasable PROM (EPROM), electrically Erasable PROM (EEPROM), electrically rewritable ROM (EAROM), or flash memory, or a combination of two or more of these.

An output device 1315, which is in communication with the processor 1311, may display information in a variety of ways. For example, the output device 1315 may be a liquid crystal display, a light emitting diode display device, a cathode ray tube display device, a projector, or the like. The input device 1314, which is in communication with the processor 1311, can accept input from a user in a variety of ways. The input device 1314 may be a mouse, keyboard, touch screen device, or sensor, for example.

The transceiver 1313 may be used to support the reception or transmission of radio frequency signals between the evaluation supervisor user terminal 13 and the evaluation server 11, and the transceiver 1313 may be connected to an antenna. In particular, one or more antennas may receive rf signals, and the transceiver 1113 may receive the rf signals from the antennas, convert the rf signals into digital signals, and provide the digital signals to the processor 1311, so that the processor 1311 may further process the digital signals, such as demodulation and decoding. In addition, transceiver 1313 may be used to receive modulated digital signals from processor 1311, convert the modulated digital signals to radio frequency signals, and transmit the radio frequency signals via one or more antennas.

Typically, the hardware of the evaluator user terminal 12 is the smartphone of the evaluator, and the hardware of the evaluation supervisor user terminal 13 is the smartphone of the evaluation supervisor. The evaluator/supervisor/user terminal 12/13 may also be a User Equipment (UE), a mobile station (mobile station), a subscriber unit (subscriber unit), a station (station), a Terminal Equipment (TE), a cellular phone (cellular phone), a Personal Digital Assistant (PDA), a handheld device (handset), a laptop computer (laptop computer), a tablet computer (pad), a notebook computer (notebook computer), etc., among other possible scenarios.

An evaluation management mode of the intermediate information of the health condition of the insured life of the personal care insurance application is described below, which needs to be assisted by the above evaluation system, so as to implement the solution of the relevant embodiment of the present application.

The evaluation management mode is roughly: an evaluator management organization is set by the government to manage the evaluators and is responsible for affairs such as qualification audit of the evaluators; after accepting the application of personal care insurance application, an insurance company randomly chooses initial appraisal evaluators from qualified evaluators; after the initial assessment personnel receive the assessment task, the site assessment is carried out in the preset time and place, and during the site assessment, the assessment supervisor assigned by the insurance company takes part in the supervision process in the whole process; in addition, if any party disagrees with the evaluation result, a re-evaluation application can be proposed according to a specified program, re-evaluation evaluators in the re-evaluation task are selected from expert evaluators, and the re-evaluation process is similar to the initial evaluation process.

Obviously, the above evaluation management mode has the following requirements: first, it is ensured that evaluators (first-evaluation evaluators and second-evaluation evaluators) can perform evaluation only under the supervision of an evaluation supervisor. Second, the authenticity of the supervision is ensured. Thirdly, the standardization of the evaluation process and the evaluation record is ensured, and the evaluation efficiency is improved. Fourthly, when the initial evaluation result is disputed, the reevaluation can be efficiently completed.

The embodiment of the application provides an unlocking method for an evaluation task, which can ensure that evaluators (an initial evaluation evaluator and a re-evaluation evaluator) can only evaluate under the supervision of an evaluation supervisor. Fig. 5 is a schematic diagram of an unlocking method for an evaluation task according to an embodiment of the present application. As shown in fig. 5, the method for unlocking the evaluation task needs to be executed by the evaluation server 11, the evaluator user terminal 12, and the supervisor user terminal 13. The method comprises the following specific steps:

step S101, the user end 13 of the assessment supervisor takes a face shot of the assessment object of the assessment task to obtain facial feature data of the assessment object.

This step requires the use of software and hardware resources in the evaluation supervisor user terminal 13. The hardware resource is mainly a shooting module (as an input device of the user terminal 13 of the assessment supervisor); the software resource is mainly a face recognition program, which can be integrated into an evaluation supervision APP or application developed specifically for the evaluation supervisor user terminal 13, and by means of which almost all functions of the evaluation supervisor user terminal 13 can be implemented.

In step S102, the evaluation supervisor user terminal 13 transmits the facial feature data of the evaluation target to the evaluation server 11 by wireless communication.

In step S201, the evaluation server 11 compares the received facial feature data of the evaluation target with the facial feature data of the preset evaluation target for which the evaluation task is directed, and generates corresponding feedback information.

The feedback information may be: when the comparison is successful, generating corresponding confirmation information according to rules; and generating corresponding failure information according to rules when the comparison is unsuccessful.

The confirmation message may contain a code dynamically generated by the evaluation server 11 according to relevant conditions (such as comparison time, etc.), and this code may be stored in the evaluation server 11 for password verification in a subsequent invocation.

Here, the preset evaluation object for the evaluation task is the insured life insurance application. The evaluator user terminal 12 is preset for use by an independent professional evaluator other than the party in contract with the personal care insurance application, and the evaluation supervisor user terminal 13 is preset for use by a worker assigned by the insurer of the personal care insurance application.

In step S202, the evaluation server 11 returns the feedback information to the evaluation supervisor user terminal 13.

Step S103, after the evaluation supervisor user 13 receives the feedback information of the evaluation server 11, if the comparison is successful, the dynamic two-dimensional code is generated according to the set rule and displayed on the display interface of the supervisor user 13, otherwise, a notification that the face recognition is unsuccessful is sent.

The dynamic two-dimensional code may be generated according to a certain rule based on the code in the confirmation information. In this way, the dynamic two-dimensional code is associated with the code in the confirmation information, and the code is dynamically generated by the evaluation server 11 according to the relevant condition, so that the dynamic two-dimensional code generated each time is also different.

Thus, through the above steps S101 to S103, the user 13 of the assessment supervisor generates a dynamic two-dimensional code by performing on-site identification and confirmation on the assessment target of the assessment task. The dynamic two-dimensional code is used as an unlocking password, so that the unlocking of the evaluation task can be realized.

The subsequent steps of the method for unlocking the evaluation task further comprise:

step S301, the user end 12 of the evaluator scans the dynamic two-dimensional code by using a computer to obtain the dynamic two-dimensional code.

In step S302, the user end 12 of the evaluator sends the obtained dynamic two-dimensional code data to the evaluation server 11 through wireless communication.

In step S203, the evaluation server 11 receives the dynamic two-dimensional code data sent from the user end 12 of the evaluator and performs password verification.

An optional implementation of the password verification is as follows: firstly, analyzing the dynamic two-dimensional code data to extract a specific code, then comparing the specific code with a code which is stored in the evaluation server 11 and dynamically generated by the evaluation server 11 according to related conditions when the confirmation information is generated, if the comparison is successful, the password verification is passed, otherwise, the password verification is not passed.

In step S204, the evaluation server 11 instructs the evaluator user terminal 12 to unlock the evaluation task.

In step S303, the evaluator user terminal 12 unlocks the evaluation task. Thereby, the unlocking of the evaluation task is completed.

In the above unlocking method for the evaluation task, the evaluator user side 12 must perform field unlocking password interaction with the evaluation supervisor user side 13, and then can unlock the evaluation task in the evaluator user side through password verification, so that the evaluation task can be started, and thus the evaluation task can be effectively ensured to be supervised by the evaluation supervisor 15, thereby ensuring the fairness of the evaluation.

In addition, the unlocking method for the evaluation task also needs to be based on the premise that the evaluation object of the evaluation task passes face recognition, that is, the evaluation object of the evaluation task is simultaneously recognized on site through unlocking of the evaluation task, so that the evaluation efficiency can be improved.

When the assessment task is unlocked, the field assessment human-machine interaction component corresponding to the assessment task in the assessor client 12 can be activated. The field assessment human-computer interaction component outputs the items to be assessed of the assessment tasks through the output device of the assessment personnel user side 12 and inputs the assessment contents corresponding to the items to be assessed through the input device of the assessment personnel user side 12.

The field assessment human machine interaction component requires the utilization of software and hardware resources in the assessor user side 12. The hardware resources comprise output equipment and input equipment. When the evaluator user terminal 12 uses a smartphone, the output device may be a display screen of the smartphone and the input device may be a keypad or a touch panel of the smartphone. The software resources can be integrated into an evaluation APP or application developed specifically for the evaluator user terminals 12, by means of which almost all functions of the evaluator user terminals 12 can be implemented.

8-12 respectively show different states of the human-computer interaction interface of the on-site evaluation human-computer interaction component provided by the embodiment of the application.

As shown in fig. 8, when a field evaluation human-computer interaction component corresponding to a certain evaluation task is activated, the user can enter the human-computer interaction page shown in fig. 8. In this human-computer interaction page, evaluation task information including applicant name 1611, evaluation sheet number 1612, and the like is first displayed above the page. Under the evaluation task information, there are four icons respectively representing a category of items to be evaluated, namely, a "Barthel scale" corresponding icon 1613, a "mental state" corresponding icon 1614, a "sensory perception and social participation" corresponding icon 1615, and a "medical care question" corresponding icon 1616, wherein each icon represents a plurality of specific items to be evaluated in the category of items to be evaluated. Arrows are arranged among the icon 1613, the icon 1614, the icon 1615 and the icon 1616 to indicate the evaluation sequence of the large categories of the items to be evaluated, for example, the items to be evaluated in the large category of the items to be evaluated, namely the mental state, can be evaluated only after all the items to be evaluated in the large category of the items to be evaluated, namely the Barthel scale, are evaluated. In addition, a submit button 1616 is provided below the interface for uploading the contents of the assessment to the assessment server 11 from the assessor client 12 by clicking on the submit button after the assessment of all the categories of the items to be assessed is completed.

When the icon 1613 is clicked, a sub-page is entered, and the sub-page is an evaluation page of the first item to be evaluated in the category of the items to be evaluated, namely the Barthel scale. As shown in fig. 9, the man-machine interaction page shown in the figure is an evaluation page of the fourth item to be evaluated in the large category of the items to be evaluated, i.e. as can be seen from the "Barthel table title 4" displayed above the page of fig. 9. Accordingly, the page of fig. 9 also shows the item subject to be evaluated 1617 as "stool", while three selectable items 1618, respectively "incontinence", "occasional incontinence (less than 1 time per week)" and "controllable", are listed under the item subject to be evaluated 1617, and a corresponding checkable box is also shown next to each selectable item 1618, in which a "√" or similar icon appears when clicked, indicating that the selectable item 1618 corresponding to the checkable box is selected. In addition, next to the "Barthel scale title 4" displayed above the page of fig. 9, there is a drop-down arrow 1619, which when clicked, will assume the state in the page shown in fig. 10.

As shown in fig. 10, when the drop-down arrow 1619 is clicked, a menu 1620 pops up from the drop-down arrow 1619, the menu 1620 lists the numbers of the items to be evaluated in the category of the items to be evaluated where the current item to be evaluated is located, and clicking any one number can quickly enter the sub-page where the item to be evaluated corresponding to the number is located. In addition, after any item to be evaluated is evaluated, an icon (for example, "√") appears on the number of the item to be evaluated displayed in the menu 1620, so that an evaluator can quickly find an incomplete item to be evaluated.

As can be seen from the above description, in the above field evaluation human-computer interaction assembly, the items to be evaluated are classified by attributes and are structured and arranged according to the classifications, the field evaluation human-computer interaction assembly has a plurality of displayable pages, the hierarchical structure of the pages corresponds to the structured and arranged manner, and when each displayable page is displayed on the display screen as the output device of the user end 12 of the evaluator, the displayed content includes the corresponding item to be evaluated and the mark to be input of the evaluation content corresponding to the item to be evaluated.

When the icon 1614 is clicked, a sub-page is entered, and the sub-page is an evaluation page of the first item to be evaluated in the category of the item to be evaluated, namely the "mental state". As shown in fig. 11, the man-machine interaction page shown in the figure is an evaluation page of the first item to be evaluated in the category of the item to be evaluated, i.e. as can be seen from the "question 1 of mental state" displayed above the page of fig. 11. Accordingly, the page of fig. 11 also shows the item subject to be evaluated 1617 as "test for drawing a clock (draw a locked circle, with the pointer position pointing to 10 points 45 minutes)", and at the same time, two selectable items 1618 are listed under the item subject to be evaluated 1617 as "correct for drawing a clock" and "incorrect for drawing a clock", respectively, and a corresponding checkable box is also shown next to each selectable item 1618, and when a checkable box is clicked, a "√" or similar icon appears in the checkable box to indicate that the selectable item 1618 corresponding to the checkable box is selected.

Since the selectable items 1618 corresponding to more items 1617 to be evaluated in the category of items to be evaluated, i.e., "mental state", are all non-judgment items and are prone to misjudgment, in such evaluation pages, functions such as photographing, shooting, recording, etc. may also be provided, so as to record the pictures, images, and voices of the evaluation subject when the evaluation subject receives the evaluation, thereby providing a basis for the later examination. For example, in fig. 11, a photo button 1621 is further provided below the selectable part 1618, the photo button 1621 is clicked to enter a photo page, and after the photo is taken and saved, the photo taken can be displayed in a photo display frame 1622 below the photo button 1621, so that the evaluator can determine whether the photo is saved.

When the icon 1616 is clicked, a sub-page is entered, and the sub-page is an evaluation page of the first item to be evaluated in the category of the items to be evaluated, namely, the "medical care question". As shown in fig. 12, the human-computer interaction page shown in the figure is an evaluation page of the fourth item to be evaluated in the main category of the item to be evaluated, i.e. as can be seen from the "question 4 of medical care question" displayed above the page of fig. 12. Accordingly, the page of fig. 12 also shows that the item subject 1617 to be evaluated is "skin condition", and two selectable items 1618, which are "normal" and "abnormal", are listed under the item subject 1617 to be evaluated, and a corresponding checkable box is also displayed beside each selectable item 1618, and when a checkable box is clicked, a "√" or similar icon appears in the checkable box, indicating that the selectable item 1618 corresponding to the checkable box is selected. When selectable item 1618 corresponding to "exception" is selected, a number of sub-selectable items 1623 may appear to further select the exception condition. When the "wound" corresponding sub-selectable item 1623 is selected, a number of further detail input ports 1624 may be present to input the location of the wound, the size of the wound, and the grade of the wound. Wherein the size of the wound requires the evaluator to make a measurement and then enter the measurement value at the detail input port 1624 corresponding to "size of wound".

The field evaluation man-machine interaction assembly can reduce the randomness of evaluation personnel and can accurately evaluate items to be evaluated.

According to a general idea, after the evaluator user side 12 unlocks the evaluation task according to the unlocking method of the evaluation task, the evaluation supervisor 15 is already indicated to be in the evaluation site, and the evaluation task can be effectively supervised as long as the evaluation supervisor 15 is in the evaluation site. However, in the embodiment of the present application, it is further innovatively proposed to establish an evaluation supervision task at the evaluation supervisor user end 13, so as to further improve the authenticity and effectiveness of supervision.

The embodiment of the application provides an unlocking method for an evaluation supervision task, which can ensure that evaluators (a first evaluation evaluator and a second evaluation evaluator) and the evaluation supervisor mutually unlock tasks of opposite parties, namely, the evaluation task is unlocked on an evaluator user side 12, and the evaluation supervision task is unlocked on an evaluation supervisor user side 13. Fig. 6 is a schematic diagram of an unlocking method for evaluating a supervision task according to an embodiment of the present application. As shown in fig. 6, the unlocking method for the evaluation task is executed by the evaluation server 11, the evaluator user terminal 12, and the supervisor user terminal 13. The method comprises the following specific steps:

This step requires the use of software and hardware resources in the evaluation supervisor user terminal 13. The hardware resource is mainly shooting module (as an input device of the user end 13 of the assessment supervisor); the software resource is mainly a face recognition program, which can be integrated into an evaluation supervision APP or application developed specifically for the evaluation supervisor user terminal 13, and the evaluation supervisor APP or application can implement the related work of the evaluation supervisor user terminal 13.

The feedback information may be: when the comparison is successful, generating corresponding confirmation information according to rules; and when the comparison is unsuccessful, generating corresponding failure information according to the rule.

The confirmation message may contain a code dynamically generated by the evaluation server 11 according to a relevant condition (such as comparison time, etc.), and this code may be stored in the evaluation server 11 for password verification in a subsequent call.

Here, the preset evaluation object for the evaluation task is the insured life care insurance application. The evaluator user side 12 is preset for use by an independent professional evaluator other than the party to the contract for the personal care insurance application, and the assessment supervisor user side 13 is preset for use by a worker assigned by the insurer of the personal care insurance application.

Step S103, after the evaluation supervisor user 13 receives the feedback information from the evaluation server 11, if the comparison is successful, the dynamic two-dimensional code is generated according to the set rule and displayed on the display interface of the supervisor user 13, otherwise, a notification that the face recognition is unsuccessful is sent.

Thus, through the above steps S101 to S103, the user end 13 of the assessment supervisor generates a dynamic two-dimensional code by performing on-site identification and confirmation on the assessment target of the assessment task. The dynamic two-dimensional code is used as an unlocking password to realize the unlocking of the evaluation supervision task.

The subsequent steps of the unlocking method for evaluating the supervision task further comprise:

In step S205, the evaluation server 11 instructs the evaluation supervisor user terminal 13 to unlock the evaluation supervision task.

Step S104, the evaluation supervisor user terminal 13 unlocks the evaluation supervision task. Thereby, unlocking of the evaluation supervision task is completed.

In the unlocking method for the evaluation monitoring task, the evaluation monitoring task in the evaluation monitoring user terminal 13 can be unlocked only by password verification after the evaluation monitoring user terminal 13 has to perform field unlocking password interaction with the evaluation monitoring user terminal 12, and then the evaluation monitoring task can be started (for example, the monitoring content is input through a field evaluation monitoring man-machine interaction component corresponding to the evaluation monitoring task in the evaluation monitoring user terminal), so that the problem of falsely filling the monitoring content afterwards can be effectively prevented, and the authenticity of the evaluation monitoring task is ensured.

In addition, the unlocking method for the evaluation and supervision tasks enables the evaluators and the evaluation and supervision personnel to unlock the tasks of the other parties through a set of actions, namely, the evaluation tasks are unlocked on the user end 12 of the evaluators, and the evaluation and supervision tasks are unlocked on the user end 13 of the evaluation and supervision personnel, so that the complexity of operation is greatly reduced.

When the evaluation supervision task is unlocked, the on-site evaluation supervision human-computer interaction component corresponding to the evaluation supervision task in the evaluation supervisor user side 13 is activated. The field evaluation supervision human-computer interaction component outputs the items to be supervised of the evaluation supervision tasks through the output device of the evaluation supervisor user end 13 and inputs the supervision contents corresponding to the items to be supervised through the input device of the evaluation supervisor user end 13.

The on-site evaluation supervision human-computer interaction component can refer to the related content of the on-site evaluation human-computer interaction component. In a possible implementation manner, the items to be supervised in the field assessment supervision human-machine interaction component are also classified by attributes and are structured and arranged according to the classification (which may correspond to the classification and arrangement manner of the items to be supervised), the field assessment supervision human-machine interaction component has a plurality of displayable pages, the hierarchical structure of the pages corresponds to the structured arrangement manner, and when each displayable page is displayed on the display screen serving as the output device of the assessment supervisor user terminal 13, the display content comprises the corresponding item to be supervised and the supervision content to-be-input mark corresponding to the item to be supervised.

Fig. 13 is a state diagram of a human-machine interaction interface of a site evaluation monitoring human-machine interaction component according to an embodiment of the present application. As shown in fig. 13, the man-machine interaction page shown in the figure is an "assessment supervision Barthel meter No. 4" page, i.e. a page used by an assessment supervisor to supervise the assessment process when the assessment supervisor assesses the assessment on the "Barthel meter No. 4" (as shown in fig. 9). The page of fig. 13 also shows a supervised assessment item heading 1711 as "stool" and two selectable items 1712 listed under the supervised assessment item heading 1711, respectively "normal assessment" and "abnormal assessment", and a corresponding checkable box is also displayed next to each selectable item 1712, where a check or similar icon appears when a checkable box is clicked to indicate that the selectable item 1712 to which the checkable box corresponds is selected. When the selectable item 1712 corresponding to "abnormal evaluation" is selected, a plurality of sub-selectable items 1713, namely "not-asked evaluation object", "not-personally answered", and "filling error", appear, so as to further select abnormal conditions.

In addition, in the related page of the on-site evaluation supervision human-computer interaction component, the functions of photographing, shooting, recording and the like can be provided, so that the photos, images and voice of the evaluation object subjected to evaluation can be recorded, and a basis is provided for the later examination. For example, in fig. 13, a video capture button 1714 is provided below the selectable item 1713, and the user enters a video capture page for capturing an evaluation process by clicking the video capture button 1714.

Fig. 7 is a schematic diagram of a recording method for evaluating content according to an embodiment of the present application. The method for recording the evaluation content can be applied to the evaluation task unlocking method and the evaluation supervision task unlocking method. As shown in fig. 7 and fig. 5, the method for recording the evaluation content is executed by the evaluation server 11, the evaluator user terminal 12, and the supervisor user terminal 13, and includes the following steps:

step S304A: the evaluator user terminal 12 performs a first evaluation operation through the field evaluation human-computer interaction component.

Step S305A: the evaluator user terminal 12 uploads the evaluation content of the first evaluation operation to the evaluation server 11.

Step S105A: the supervisor user terminal 13 performs a first step of evaluation supervision operation through the on-site evaluation supervision human-computer interaction component.

Step S106A: the evaluation supervisor user terminal 13 uploads the supervision contents of the first-step evaluation supervision operation to the evaluation server 11.

Step S206A: the evaluation server 11 matches the evaluation content of the first-step evaluation operation with the supervision content of the first-step evaluation supervision operation to determine whether or not the first-step evaluation operation can be confirmed to be supervised by the first-step evaluation supervision operation.

Step S207A: if yes, the assessment server 11 instructs the assessor client 12 to unlock the field assessment human-computer interaction components corresponding to the second assessment operation.

Step S304B: the evaluator user terminal 12 performs a second evaluation operation through the field evaluation human-computer interaction component.

After that, the evaluator user terminal 12 uploads the evaluation content of the second evaluation operation to the evaluation server 11, the supervisor user terminal 13 executes the second evaluation supervision operation through the field evaluation supervision human-computer interaction component, the evaluation supervisor user terminal 13 uploads the supervision content of the second evaluation supervision operation to the evaluation server 11, the evaluation server 11 matches the evaluation content of the second evaluation operation with the supervision content of the second evaluation supervision operation to judge whether the second evaluation operation can be supervised by confirmation of the second evaluation supervision operation, and when the judgment is yes, the evaluation server 11 instructs the evaluator user terminal 12 to unlock the field evaluation human-computer interaction component corresponding to the next evaluation operation. And so on, the evaluator user terminal 12 can complete all evaluation operations through the field evaluation man-machine interaction component.

It can be seen that, in the above method for recording evaluation content, the field evaluation human-computer interaction component in the evaluator user terminal 12 and the corresponding field evaluation monitoring human-computer interaction component in the supervisor user terminal 13 are operated in association, and when a specific evaluation operation performed by the field evaluation human-computer interaction component is determined to be over-supervised by a supervision confirmation operation performed by the field evaluation monitoring human-computer interaction component, the field evaluation human-computer interaction component can perform a next evaluation operation. Thus, the cooperation of the evaluation task and the evaluation supervision task can be realized.

In an alternative embodiment, on the human-computer interaction page shown in fig. 8 in the evaluator user side 12, the categories of the items to be evaluated corresponding to the icon 1613, the icon 1614, the icon 1615, and the icon 1616 are used as one-step evaluation operations, and after the evaluation content of the category of the items to be evaluated corresponding to one of the icon 1613, the icon 1614, the icon 1615, and the icon 1616 is uploaded to the evaluation server 11 and the supervision content of the corresponding category of the items to be evaluated is also uploaded to the evaluation server 11, the evaluation server 11 matches the evaluation content of the category of the items to be evaluated with the supervision content of the corresponding category of the supervision to be evaluated, and then activates the next icon among the icon 1613, the icon 1614, the icon 1615, and the icon 1616.

According to the evaluation management mode, when there is an objection in the evaluation result, a review can be made according to a specified procedure, and the review can comprise two parts of field evaluation and subsequent evaluation. Wherein, the process of field evaluation can be basically consistent with the related contents of evaluation and evaluation supervision described in the specification.

Fig. 14 is a schematic state diagram of a human-computer interaction interface of a human-computer interaction component at a user side of a reevaluation evaluator according to an embodiment of the present application, which can be used for performing the subsequent evaluation. As can be seen from fig. 14, a difference item between the first-rated content and the second-rated content (i.e., "Barthel scale item 4" is evaluated as "incontinence" at the first rating, and "Barthel scale item 4" is evaluated as "occasional incontinence (less than 1 time per week)" at the second rating) is displayed on the page, and an input box for inputting a description of the difference item is provided on the page for inputting the content of the difference item. The above-mentioned difference items may be automatically extracted by the evaluation server 11 after comparing the first-evaluated content with the second-evaluated content.

Because the difference items are automatically extracted from the initial evaluation content and the re-evaluation content through the computer, the re-evaluation evaluating personnel can quickly and specially explain the difference items to a great extent.

Those of ordinary skill in the art will be able to implement embodiments of the present application based on these descriptions. Based on the above description provided herein, all other embodiments that may be derived by one of ordinary skill in the art without making any creative effort shall fall within the scope of the embodiments protection of the present application.

Claims

1. A method of recording review opinions, comprising:

acquiring a difference item automatically extracted from a primary evaluation content and a secondary evaluation content by a computer, wherein the primary evaluation content is recorded by a primary evaluation person through the input of an activated field evaluation man-machine interaction component on a user end of the primary evaluation person, and the secondary evaluation content is recorded by a secondary evaluation person through the input of the activated field evaluation man-machine interaction component on the user end of the secondary evaluation person;

outputting the difference item through an output device of a user side of the reevaluation personnel, and then recording the description content of the difference item input by the reevaluation personnel through the input device of the user side of the reevaluation personnel;

the activation process of the corresponding field assessment man-machine interaction assembly in the user side of the preliminary assessment evaluators or the user side of the re-assessment evaluators comprises the following steps:

the first user terminal obtains an unlocking password generated by the second user terminal from the second user terminal in a face-to-face manner;

the first user terminal sends the unlocking password to an unlocking server locally or for password verification;

either one of the first user side and the second user side is a first assessment person user side or a second assessment person user side, and the other one is a supervisor user side, wherein the first assessment person user side or the second assessment person user side unlocks an assessment task after the password verification is passed;

after the evaluation task is unlocked, activating a field evaluation man-machine interaction component corresponding to the evaluation task in the user side of the initial evaluation evaluator or the user side of the re-evaluation evaluator;

the first user side is the user side of the first evaluation evaluator or the user side of the second evaluation evaluator, and the second user side is the user side of the supervisor;

the re-evaluation opinions are opinions obtained by performing primary evaluation on the intermediate information of the health condition of the insured who applies for personal care insurance application and then performing re-evaluation;

then the preliminary assessment evaluators user end predetermine by with the personal is protected the contract party's of insurance application independent professional preliminary assessment evaluators outside use, the reevaluation evaluators user end predetermine by with the personal is protected the contract party's of insurance application independent professional reevaluationers outside use, the supervisor user end predetermine by the staff that the insurance person of personal is protected the insurance application assigns uses.

2. The method of claim 1, wherein: the unlocking password is a dynamic password generated by the second user terminal after the second user terminal identifies and confirms the evaluation object of the evaluation task on site;

the field identification adopts a computer vision identification method, a biological identification method or a computer face identification method.

3. The method of claim 1, wherein: the unlocking password is provided for the first user end in the form of a dynamic two-dimensional code generated on a display interface of the second user end;

the first user end obtains the unlocking password by scanning the dynamic two-dimensional code through a computer.

4. The method of claim 1, wherein: the on-site evaluation man-machine interaction component and a corresponding on-site evaluation supervision man-machine interaction component in the supervisor user side are in associated operation, and when a specific evaluation operation executed by the on-site evaluation man-machine interaction component is confirmed to be supervised by a supervision confirmation operation executed by the on-site evaluation supervision man-machine interaction component, the on-site evaluation man-machine interaction component can execute the next evaluation operation.

5. A method of recording review opinions, comprising:

sending a difference item automatically extracted from the primary evaluation content and the secondary evaluation content by a computer to a user end of the secondary evaluation personnel, wherein the primary evaluation content is recorded by the primary evaluation personnel through input of an activated field evaluation man-machine interaction component on the user end of the primary evaluation personnel, and the secondary evaluation content is recorded by the secondary evaluation personnel through input of an activated field evaluation man-machine interaction component on the user end of the secondary evaluation personnel;

recording difference item description contents which are sent by a reevaluation person user side and input by the reevaluation person through input equipment of the reevaluation person user side;

either one of the first user side and the second user side is a primary evaluation person user side or a secondary evaluation person user side, and the other one is a supervisor user side, wherein the primary evaluation person user side or the secondary evaluation person user side unlocks an evaluation task after the password verification is passed;

the first user side is the user side of the first assessment evaluator or the user side of the second assessment evaluator, and the second user side is a supervisor user side;

the re-evaluation opinions are opinions which are re-evaluated after the intermediate information of the health condition of the insured applying for personal care insurance application is primarily evaluated;

6. A recording device for reviewing opinions comprising a processor coupled with a memory for storing a computer program or instructions, the processor for executing the computer program or instructions in the memory so that the recording device performs the method of any one of claims 1 to 4.

7. A recording apparatus for reviewing opinions comprising a processor coupled with a memory for storing a computer program or instructions, the processor for executing the computer program or instructions in the memory so that the recording apparatus performs the method of claim 5.