CN113325840B - Intelligent service type hotel guest room movement control device - Google Patents
Intelligent service type hotel guest room movement control device Download PDFInfo
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- CN113325840B CN113325840B CN202110522794.8A CN202110522794A CN113325840B CN 113325840 B CN113325840 B CN 113325840B CN 202110522794 A CN202110522794 A CN 202110522794A CN 113325840 B CN113325840 B CN 113325840B
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- 230000001815 facial effect Effects 0.000 claims abstract description 20
- 230000004438 eyesight Effects 0.000 claims abstract description 13
- 238000012544 monitoring process Methods 0.000 claims abstract description 8
- 238000010521 absorption reaction Methods 0.000 claims description 10
- 238000012795 verification Methods 0.000 claims description 9
- 239000000523 sample Substances 0.000 claims description 6
- 210000001015 abdomen Anatomy 0.000 claims description 3
- 238000013500 data storage Methods 0.000 claims description 3
- 238000005516 engineering process Methods 0.000 claims description 3
- 239000000463 material Substances 0.000 claims description 3
- 238000012545 processing Methods 0.000 claims description 3
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 claims description 3
- 230000007613 environmental effect Effects 0.000 claims 2
- 238000011835 investigation Methods 0.000 abstract description 3
- 235000012054 meals Nutrition 0.000 description 7
- 238000010586 diagram Methods 0.000 description 4
- 230000000007 visual effect Effects 0.000 description 3
- 230000006870 function Effects 0.000 description 2
- 230000003993 interaction Effects 0.000 description 2
- 238000000034 method Methods 0.000 description 2
- 230000004308 accommodation Effects 0.000 description 1
- 235000021167 banquet Nutrition 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000007726 management method Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 239000000779 smoke Substances 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Classifications
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05D—SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
- G05D1/00—Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
- G05D1/02—Control of position or course in two dimensions
- G05D1/021—Control of position or course in two dimensions specially adapted to land vehicles
- G05D1/0231—Control of position or course in two dimensions specially adapted to land vehicles using optical position detecting means
- G05D1/0242—Control of position or course in two dimensions specially adapted to land vehicles using optical position detecting means using non-visible light signals, e.g. IR or UV signals
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05D—SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
- G05D1/00—Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
- G05D1/02—Control of position or course in two dimensions
- G05D1/021—Control of position or course in two dimensions specially adapted to land vehicles
- G05D1/0212—Control of position or course in two dimensions specially adapted to land vehicles with means for defining a desired trajectory
- G05D1/0214—Control of position or course in two dimensions specially adapted to land vehicles with means for defining a desired trajectory in accordance with safety or protection criteria, e.g. avoiding hazardous areas
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05D—SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
- G05D1/00—Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
- G05D1/02—Control of position or course in two dimensions
- G05D1/021—Control of position or course in two dimensions specially adapted to land vehicles
- G05D1/0231—Control of position or course in two dimensions specially adapted to land vehicles using optical position detecting means
- G05D1/0246—Control of position or course in two dimensions specially adapted to land vehicles using optical position detecting means using a video camera in combination with image processing means
- G05D1/0253—Control of position or course in two dimensions specially adapted to land vehicles using optical position detecting means using a video camera in combination with image processing means extracting relative motion information from a plurality of images taken successively, e.g. visual odometry, optical flow
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05D—SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
- G05D1/00—Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
- G05D1/02—Control of position or course in two dimensions
- G05D1/021—Control of position or course in two dimensions specially adapted to land vehicles
- G05D1/0276—Control of position or course in two dimensions specially adapted to land vehicles using signals provided by a source external to the vehicle
Abstract
The invention discloses an intelligent service type hotel guest room movement control device which comprises a foreground service station and a movable robot, wherein the movable robot and the foreground service station are communicated through a hotel local area network, the hotel local area network is connected with the Internet, the movable robot is composed of a robot body, a display, an environment monitoring module, a voice module, a wireless charging module, a card swiping module, a storage module, a network module and a vision module, and the display is a touch screen. In the invention, as one part of facial feature information of the customer is stored in the intelligent lock of the guest room, when the customer returns, the corresponding intelligent lock system of the guest room clears the customer information, and the other part is uploaded to the public safety server, so that personal information is prevented from leaking; if the similarity between the information in the system of the related department and the information of the client and the information of the network searching personnel is high, the foreground personnel can be contacted through hotel information in the submitted information to assist investigation.
Description
Technical Field
The invention relates to the technical field of hotel management, in particular to an intelligent service type hotel guest room mobile control device.
Background
Hotels, also known as hotels, are commercial establishments that provide safety, comfort, and allow users to obtain short-term rest or sleep space. The earliest hotels were found in the post system established by the ancient government. In addition to providing accommodation services for tourists, the existing hotel also provides living services and facilities, such as catering, games, entertainment, banquet, meetings and the like, and part of hotels also provide value-added services, such as free mobile phone use, car as a house, and the like. The hotel industry belongs to the service industry, and is mainly vending intangible services, not tangible products.
In order to reduce the physical labor of service personnel, the base body of the conventional service hotel guest room mobile control device is a mobile robot, and the mobile robot is mostly placed at the entrance of each floor. However, the existing movable robot cannot scan facial features of a user, so that physical features of the user cannot be matched with network searching personnel issued by related departments, the existing device can only be watched by foreground personnel, and guests can generate discomfort when the personnel watch and compare, so that the living experience of the clients is affected.
Disclosure of Invention
The invention aims to solve the defects in the prior art and provides an intelligent service type hotel guest room movement control device.
The invention provides an intelligent service type hotel guest room mobile control device, which comprises a foreground service station and a movable robot, wherein the movable robot and the foreground service station are communicated through a hotel local area network, the hotel local area network is connected with the Internet, the movable robot is composed of a robot body, a display, an environment monitoring module, a voice module, a wireless charging module, a card swiping module, a storage module, a network module and a vision module, and the display is a touch screen.
As still further aspects of the invention: the visual module consists of a rotatable probe, wherein the visual module can identify an identification code and facial features, and the identification code can be a two-dimensional code or a bar code.
As still further aspects of the invention: the memory module includes a memory compartment and a data storage.
As still further aspects of the invention: the network module adopts a wireless network technology, and the mobile robot performs data interaction with the foreground service station through a wireless network.
As still further aspects of the invention: the environment monitoring module consists of a temperature sensor, a humidity sensor, an infrared sensor, a gas detector and a volume detector.
As still further aspects of the invention: the intelligent service type hotel guest room movement control device comprises the following working steps:
s1: the customer registers and inputs personal information by a staff at a foreground service station, and the staff informs the floor of a customer room;
s2: after the customer arrives at the floor, the mobile robot sends out voice to remind the customer to place the identity card in a card swiping area or present a two-dimensional code of the related identity card, and a card reader of the card swiping module or a probe of the vision module finishes the task of reading the identity information after reading the related information;
s3: the mobile robot compares the read information with the information registered by the foreground, if the information is correct, the mobile robot reads the room number distributed by the foreground service station and brings the client to the appointed room; if the read information is wrong, prompting the client to input again, returning to S2, adding 1 to the number of times of failure, and after the number of times of failure of information reading reaches three times, sending prompting information to a foreground service station by the movable robot to remind workers of processing the information;
s4: when the movable robot brings the client to the designated room gate, the movable robot displays the verification code, and the intelligent lock of the guest room scans the verification code on the display of the movable robot, so that the door of the guest room is opened;
s5: when the movable robot displays the verification code to the intelligent lock of the guest room, the movable robot reminds the customer that facial feature recognition is needed in order to facilitate the customer to enter and exit the guest room during the entering period, at this time, the movable robot reminds the customer to perform facial recognition operation, and relevant information scanned by the vision module is stored in the intelligent lock system of the corresponding guest room;
s6: meanwhile, the movable robot uploads the scanned facial features of the clients and the identity information of the scanned facial features of the clients to the public safety server together with hotel information.
As still further aspects of the invention: the storage room is located the belly of mobile robot, and the inner wall bottom of storage room is provided with the loading tray.
As still further aspects of the invention: the inner wall bottom of the bearing plate is provided with a central convex plate, the central convex plate is in rotary contact with the bearing, the inner wall bottom of the bearing plate is paved with a moisture absorption pad, and the moisture absorption pad is made of a water absorption material.
As still further aspects of the invention: an automatic door is arranged on the outer wall of one side of the storage chamber.
The beneficial effects of the invention are as follows:
1. in the invention, as one part of facial feature information of the customer exists in the intelligent lock of the guest room, when the customer returns, the corresponding intelligent lock system of the guest room clears the customer information, and the other part of facial feature information is uploaded to the public safety server, and only staff of related departments can see the content on the system, so that personal information is prevented from leaking; if the information of the related system and the client is high in similarity with the information of the related department network searching personnel, the foreground personnel can be contacted through hotel information in the submitted information to assist in investigation, and the client is not in front of the foreground personnel at the moment, so that the foreground personnel is prevented from being in the presence of the client, and the attention of the client is prevented from being drawn by the foreground personnel;
2. according to the invention, the storage room is arranged, takeaway personnel place the cutlery box in the storage room, and the movable robot is used for delivering the cutlery, so that the contact among the personnel is reduced; because the cutlery box is placed in the storage chamber, and the cutlery taking code is arranged at the same time, the cutlery box is not easy to fall off in the process of delivering the cutlery in the hotel by the movable robot, so that the cutlery box is protected, the cutlery box is prevented from being taken away by other people, and the accuracy of delivering the cutlery is improved;
3. in the process of entering a guest, the guest room does not need to use a room card to carry out a door, the door can be opened by means of facial features of personnel, convenience and rapidness are realized, and when the guest room returns, the corresponding intelligent lock system of the guest room can clear the guest information, so that the guest room is safe and reliable.
Drawings
Fig. 1 is a block diagram of a mobile robot of an intelligent service hotel guest room mobile control device according to the present invention;
fig. 2 is a block diagram of a mobile control device for intelligent service hotel rooms according to the present invention;
fig. 3 is a schematic diagram of a local structure of an intelligent service hotel guest room mobile control device according to the present invention;
fig. 4 is a schematic structural diagram of a carrying tray of the intelligent service hotel guest room movement control device according to the present invention.
In the figure: 1 a storage room, 2 a bearing disc, 3 a moisture absorption pad and 4 a central convex disc.
Detailed Description
Embodiments of the present patent are described in detail below, examples of which are illustrated in the accompanying drawings, wherein the same or similar reference numerals refer to the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the drawings are exemplary only for explaining the present patent and are not to be construed as limiting the present patent.
In the description of this patent, it should be understood that the terms "center," "upper," "lower," "front," "rear," "left," "right," "vertical," "horizontal," "top," "bottom," "inner," "outer," and the like indicate orientations or positional relationships based on the orientation or positional relationships shown in the drawings, merely to facilitate describing the patent and simplify the description, and do not indicate or imply that the devices or elements being referred to must have a particular orientation, be configured and operated in a particular orientation, and are therefore not to be construed as limiting the patent.
In the description of this patent, it should be noted that, unless explicitly stated and limited otherwise, the terms "mounted," "connected," and "disposed" are to be construed broadly, and may be fixedly connected, disposed, detachably connected, disposed, or integrally connected, disposed, for example. The specific meaning of the terms in this patent will be understood by those of ordinary skill in the art as the case may be.
Referring to fig. 1-4, an intelligent service hotel guest room movement control device comprises a foreground service station and a movable robot, wherein the movable robot and the foreground service station communicate through a hotel local area network, the hotel local area network is connected with the internet, the movable robot is composed of a robot body, a display, an environment monitoring module, a voice module, a wireless charging module, a card swiping module, a storage module, a network module and a visual module, and the display is a touch screen.
In the invention, the vision module consists of a rotatable probe, wherein the vision module can identify an identification code and facial features, the identification code can be a two-dimensional code or a bar code, the storage module comprises a storage room 1 and a data storage, the network module adopts a wireless network technology, and the movable robot can perform data interaction with a foreground service station through a wireless network.
According to the invention, the environment monitoring module consists of a temperature sensor, a humidity sensor, an infrared sensor, a gas detector and a volume detector, when a fire disaster occurs on a floor where the movable robot is located, the environment monitoring module on the movable robot can detect the smoke concentration and the temperature in the air and send an alarm signal to a foreground, and foreground staff can remotely control the movable robot to shoot and obtain evidence on site, so that clear data can be conveniently obtained from the nearest place.
The intelligent service type hotel guest room mobile control device comprises the following working steps:
s1: the customer registers and inputs personal information by a staff at a foreground service station, and the staff informs the floor of a customer room;
s2: after the customer arrives at the floor, the mobile robot sends out voice to remind the customer to place the identity card in a card swiping area or present a two-dimensional code of the related identity card, and a card reader of the card swiping module or a probe of the vision module finishes the task of reading the identity information after reading the related information;
s3: the mobile robot compares the read information with the information registered by the foreground, if the information is correct, the mobile robot reads the room number distributed by the foreground service station and brings the client to the appointed room; if the read information is wrong, prompting the client to input again, returning to S2, recording failure times +1, and after the failure times of the read information reach three times, sending prompting information to a foreground service station by the movable robot to remind workers of processing the information;
s4: when the movable robot brings the client to the designated room gate, the movable robot displays the verification code, and the intelligent lock of the guest room scans the verification code on the display of the movable robot, so that the door of the guest room is opened;
s5: when the movable robot displays the verification code to the intelligent lock of the guest room, the movable robot reminds the customer that facial feature recognition is needed in order to facilitate the customer to enter and exit the guest room during the entering period, at this time, the movable robot reminds the customer to perform facial recognition operation, and stores the related information scanned by the vision module into the intelligent lock system of the corresponding guest room, so that the customer can conveniently open the door without a card according to the facial feature during the entering period;
s6: meanwhile, the movable robot uploads the scanned facial features of the clients and the identity information thereof together with hotel information to a public safety server, so that relevant departments can search and catch specific personnel according to personal information; because one part of facial feature information of the customer is stored in the intelligent lock of the guest room, when the customer returns, the corresponding intelligent lock system of the guest room clears the customer information, and the other part of facial feature information is uploaded to the public safety server, and the content on the system of the related department can only be seen by staff of the related department, so that personal information is prevented from leaking; if the similarity between the information searched by the related departments and the information of the clients is high, the clients can be contacted with foreground staff to assist in investigation through hotel information in the information submitted by the system, and the clients are not in front of the foreground staff at the moment, so that the foreground staff is prevented from being in the presence of the clients, and the clients are prevented from being noticed by the foreground staff.
According to the invention, a storage room 1 is positioned at the abdomen of a mobile robot, a bearing disc 2 is arranged at the bottom of the inner wall of the storage room 1, a central convex disc 4 is arranged at the bottom of the inner wall of the bearing disc 2, the central convex disc 4 is in rotary contact with the bearing 1, a moisture absorption pad 3 is paved at the bottom of the inner wall of the bearing disc 2, the moisture absorption pad 3 is made of a water absorption material, an automatic door is arranged on the outer wall of one side of the storage room 1, takeaway personnel place a meal box in the storage room 1, a room number and a meal taking code are input through a display, then the meal taking code is sent to a mobile phone of a client, when the mobile robot brings the meal box to a guest room gate, the client inputs the correct meal taking code through the display, the automatic door is opened, and the client can take the meal box in the storage room 1, so that a meal delivery function is realized, and the contact among the personnel is reduced.
The foregoing is only a preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art, who is within the scope of the present invention, should make equivalent substitutions or modifications according to the technical scheme of the present invention and the inventive concept thereof, and should be covered by the scope of the present invention.
Claims (5)
1. The utility model provides an intelligent service formula hotel guest room mobile control device, includes foreground service station and movable robot, movable robot and foreground service station communicate through hotel LAN, hotel LAN is connected with the internet, its characterized in that, movable robot comprises robot body, display, environmental monitoring module, voice module, wireless module that charges, card swiping module, storage module, network module and vision module, the display is the touch-sensitive screen, the vision module comprises rotatable probe, wherein, the vision module can discern identification code and people face feature, and the identification code can be two-dimensional code or bar code, intelligent service formula hotel guest room mobile control device contains following working steps:
s1: the customer registers and inputs personal information by a staff at a foreground service station, and the staff informs the floor of a customer room;
s2: after the customer arrives at the floor, the mobile robot sends out voice to remind the customer to place the identity card in a card swiping area or present a two-dimensional code of the related identity card, and a card reader of the card swiping module or a probe of the vision module finishes the task of reading the identity information after reading the related information;
s3: the mobile robot compares the read information with the information registered by the foreground, if the information is correct, the mobile robot reads the room number distributed by the foreground service station and brings the client to the appointed room; if the read information is wrong, prompting the client to input again, returning to S2, adding 1 to the number of times of failure, and after the number of times of failure of information reading reaches three times, sending prompting information to a foreground service station by the movable robot to remind workers of processing the information;
s4: when the movable robot brings the client to the designated room gate, the movable robot displays the verification code, and the intelligent lock of the guest room scans the verification code on the display of the movable robot, so that the door of the guest room is opened;
s5: when the movable robot displays the verification code to the intelligent lock of the guest room, the movable robot reminds the customer that facial feature recognition is needed in order to facilitate the customer to enter and exit the guest room during the entering period, at this time, the movable robot reminds the customer to perform facial recognition operation, and relevant information scanned by the vision module is stored in the intelligent lock system of the corresponding guest room;
s6: meanwhile, the movable robot uploads scanned customer facial features and identity information thereof to the public safety server together with hotel information, the storage room (1) is located at the abdomen of the movable robot, the bearing disc (2) is arranged at the bottom of the inner wall of the storage room (1), the center convex disc (4) is arranged at the bottom of the inner wall of the bearing disc (2), the center convex disc (4) is in rotary contact with the bearing (1) through the bearing, the moisture absorption pad (3) is paved at the bottom of the inner wall of the bearing disc (2), and the moisture absorption pad (3) is made of a water absorption material.
2. An intelligent service hotel room movement control device according to claim 1, characterized in that the storage module comprises a storage room (1) and a data storage.
3. The intelligent service hotel room movement control device of claim 1, wherein the network module employs wireless network technology, and the mobile robot interacts data with the foreground service station via a wireless network.
4. The intelligent service hotel room movement control device of claim 1, wherein the environmental monitoring module is comprised of a temperature sensor, a humidity sensor, an infrared sensor, a gas detector, and a volume detector.
5. A smart service hotel room movement control device as claimed in claim 3, wherein an automatic door is provided on an outer wall of one side of the storage compartment (1).
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN202110522794.8A CN113325840B (en) | 2021-05-13 | 2021-05-13 | Intelligent service type hotel guest room movement control device |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202110522794.8A CN113325840B (en) | 2021-05-13 | 2021-05-13 | Intelligent service type hotel guest room movement control device |
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| CN113325840A CN113325840A (en) | 2021-08-31 |
| CN113325840B true CN113325840B (en) | 2024-01-12 |
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| CN202110522794.8A Active CN113325840B (en) | 2021-05-13 | 2021-05-13 | Intelligent service type hotel guest room movement control device |
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