CN113259868B - Cross-provincial emergency card changing method and device - Google Patents

Cross-provincial emergency card changing method and device Download PDF

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Publication number
CN113259868B
CN113259868B CN202110539437.2A CN202110539437A CN113259868B CN 113259868 B CN113259868 B CN 113259868B CN 202110539437 A CN202110539437 A CN 202110539437A CN 113259868 B CN113259868 B CN 113259868B
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card
customer
information
client
bank
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CN113259868A (en
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李�昊
党娜
刘洋
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Bank of China Ltd
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Bank of China Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/30Services specially adapted for particular environments, situations or purposes
    • H04W4/35Services specially adapted for particular environments, situations or purposes for the management of goods or merchandise

Abstract

The invention discloses a trans-provincial emergency card changing method and a trans-provincial emergency card changing device, which relate to the technical field of mobile interconnection, and the method comprises the following steps: acquiring a customer ID of a customer in a bank according to the login information of the customer; inquiring card information of all bank cards transacted by a customer in a bank according to the customer ID, and sending the card information to the customer; receiving target card information and change information of a bank card to be replaced, which is selected by a client to carry out cross-province replacement, wherein the change information comprises a card opening province and a card opening bank of the replaced bank card and a card changing reason; generating a business certificate handling order according to the target card information and the change information, and sending a 5G message of the business certificate handling order to the client; when a confirmed business certificate transaction order sent by a client through a 5G message is received, card making is carried out according to target card information; and obtains the card-taking place specified by the customer. The invention can facilitate the client to handle the cross-provincial emergency card changing service at any time and any place, and improve the client experience.

Description

Provincial-crossing emergency card changing method and device
Technical Field
The invention relates to the technical field of mobile interconnection, in particular to a trans-provincial emergency card changing method and device.
Background
This section is intended to provide a background or context to the embodiments of the invention that are recited in the claims. The description herein is not admitted to be prior art by inclusion in this section.
The provincial crossing emergency card changing is a service for transacting the debit card emergency card changing for a customer by the cooperation of an domestic non-card issuing branch and a card issuing branch in order to meet the requirement of the provincial crossing emergency card using of the individual debit card customer which can not return the original card issuing province (or the direct administrative city) due to special reasons under the current operation mode of the business province (or the direct administrative city). The provincial-crossing emergency card replacement mainly comprises three types, namely, card replacement after card loss (including simultaneous loss of the card and the password), card replacement after damage and card replacement after expiration. Under the special conditions of the old, the weak, the sick, the disabled, the pregnant and the accident, the debit card transacts services such as salary, pension issuing, investment, financing, payment and the like, confirms that the client can not return to the original province of card opening (or the city of the jurisdiction directly) to transact the card supplementing and changing service, and the handling branch can open the transaction of debit card trans-province emergency card changing service for the special client.
At present, when a client needs to change the card across provinces in an emergency, when the client accepts the business of a branch office, the client needs to check the identity of the client and the authenticity of a valid certificate, retain a copy of the client identity card and networking check data, and send the data, a loss report application (for example, the loss report card change) and a transaction voucher fax or scan to a province-across emergency card-changing designated organization of the card-issuing branch office in a NOTES mail mode.
Disclosure of Invention
The embodiment of the invention provides a trans-provincial emergency card changing method, which is used for facilitating a client to transact trans-provincial emergency card changing business at any time and any place and improving the experience of the client, and comprises the following steps:
acquiring a customer ID of a customer in a bank according to the login information of the customer;
inquiring card information of all bank cards transacted by a client in a bank according to the client ID, and sending the card information to the client;
receiving target card information and change information of a bank card to be replaced, which is selected by a client to carry out cross-province replacement, wherein the change information comprises a card opening province and a card opening bank of the replaced bank card and a card changing reason;
generating a business certificate handling order according to the target card information and the change information, and sending a 5G message of the business certificate handling order to the client;
when a confirmed business certificate transaction order sent by a client through a 5G message is received, card making is carried out according to target card information; and obtains the card-taking place specified by the customer.
The embodiment of the invention also provides a trans-provincial emergency card changing device, which is used for facilitating a client to handle trans-provincial emergency card changing services at any time and any place and improving the experience of the client, and comprises the following components:
the acquisition module is used for acquiring the customer ID of the customer in the bank according to the login information of the customer;
the communication module is used for inquiring the card information of all the bank cards transacted by the client in the bank according to the client ID and sending the card information to the client;
the communication module is also used for receiving target card information and change information of the bank card to be replaced, which is selected by a client for trans-provincial replacement, wherein the change information comprises the card-opening province and the card-opening bank of the replaced bank card and the card-changing reason;
the voucher generating module is used for generating a business voucher transaction order according to the target card information and the change information and sending a 5G message of the business voucher transaction order to the client through the communication module;
the card making module is used for making a card according to the target card information when receiving a confirmed business certificate transaction list sent by a client through a 5G message; and the communication module acquires the card-taking place specified by the customer.
The embodiment of the invention also provides computer equipment which comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor, wherein the processor realizes the cross-province emergency card changing method when executing the computer program.
An embodiment of the present invention further provides a computer-readable storage medium, where a computer program for executing the above-mentioned cross-province emergency card changing method is stored in the computer-readable storage medium.
In the embodiment of the invention, when the card change service cannot be transacted by a card-opening bank in person due to the fact that the location is different from the card-opening place, a client can send login information to the trans-provincial emergency card-changing device, connection with the trans-provincial emergency card-changing device is established, the trans-provincial emergency card-changing device inquires card information of all bank cards under the name of the client, the card information is provided for the client to select the bank card to be replaced from the card information, and the trans-provincial emergency card-changing device acquires change information, generates a service certificate transaction sheet according to the change information and provides the service certificate transaction sheet for the client to confirm; after the customer confirms, the card making is carried out, and then the newly made bank card is provided for the customer through the card taking place appointed by the customer. In the card opening process, the client and the trans-provincial emergency card changing device communicate by using the 5G message, and the 5G message supports more media formats and expression forms and can bear files with different formats, so that the transmission of various necessary files between the client and the trans-provincial emergency card changing device is realized, the client is not limited by time and space, the trans-provincial emergency card changing service can be handled at any time and any place, and the user experience is improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts. In the drawings:
FIG. 1 is a flowchart of an emergency card-changing method for across provinces in an embodiment of the present invention;
FIG. 2 is a flowchart of another provincial-crossing emergency card-changing method according to an embodiment of the present invention;
FIG. 3 is a flowchart of another provincial-crossing emergency card-changing method according to an embodiment of the present invention;
FIG. 4 is a schematic structural diagram of a cross-provincial emergency card-changing device according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of a computer device according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the embodiments of the present invention are further described in detail below with reference to the accompanying drawings. The exemplary embodiments and descriptions of the present invention are provided to explain the present invention, but not to limit the present invention.
The embodiment of the invention provides a cross-province emergency card changing method, as shown in fig. 1, the method comprises steps 101 to 105:
step 101, obtaining the customer ID of the customer at the bank according to the login information of the customer.
The client ID is used to identify the client identity, and the client IDs of different clients are different. The customer ID may be set by a bank as an ID number for the customer, or information of the customer itself, such as an identification number, a mobile phone number, or the like, may be used as the customer ID.
In the embodiment of the present invention, before step 101 is executed to obtain the customer ID of the customer at the bank according to the login information of the customer, as shown in fig. 2, the following steps 201 to 203 may also be executed, and after step 203 is executed, step 101 may be executed as the following step 1011:
step 201, receiving a 5G message containing login information sent by a client.
The 5G message is the upgrade of the short message service, is a basic telecommunication service provided by an operator, realizes the leap of service experience based on the IP technology, supports more media formats and has richer expression forms.
According to different login modes adopted by the client, the login message may include the account name and fingerprint information of the client, or the account name and the login password, and the client can optionally select one of the login modes to log in.
Step 202, the login information is verified.
And comparing the login information with login information reserved in a bank by a client to realize the verification of the login information. Specifically, whether the login name and the login password are accurate and whether the login name and the login password are matched or not is verified, whether the login name and the fingerprint information are correct and whether the login name and the fingerprint information are matched or not is verified, and if the login name and the fingerprint information are correct and matched, the verification is passed; if either of them is incorrect or the password does not match the fingerprint information, the verification fails.
And step 203, if the verification is passed, acquiring the biological information of the client, and performing identity authentication according to the biological information.
The biological information includes a human face, a fingerprint, an iris, a voiceprint, or the like. The face can be collected through a photographing mode, fingerprints or irises and the like can be collected through corresponding sensors, and voice print collection can be carried out recording.
In consideration of the possibility that the biological information is stolen, in the embodiment of the invention, the biological information can be acquired, and meanwhile, the living body of the client can be detected, such as prompting the client to make specified actions of blinking, nodding, shaking and the like, so as to confirm that the biological information of the client himself is acquired in real time.
And step 1011, if the identity authentication is passed, acquiring the customer ID of the customer at the bank according to the login information of the customer.
The client information corresponding to the login information can be obtained by inquiring the login information of the client, and the ID is obtained from the client information. In another implementation, the login information may include a client ID, in which case the client ID may be extracted directly from the login information.
The user can be confirmed to operate by checking login information and authenticating identity of the user, so that the safety of the bank account of the user is guaranteed.
And 102, inquiring card information of all bank cards transacted by the client in the bank according to the client ID, and sending the card information to the client.
In the embodiment of the invention, the found card information of all the bank cards transacted by the client in the bank can be sent to the client for the client to select the bank card to be replaced.
The card information may include information such as a bank card number, card transaction time, and bank opening bank, so that a customer can distinguish different bank cards and accurately select a bank card to be replaced.
In another implementation, if it is found that the customer transacts only one bank card in the bank according to the customer ID, the method in step 102 and step 103 need not be performed, and the user is prompted to provide the change information directly after the card information of the bank card is found.
And 103, receiving target card information and change information of the bank card to be replaced, which is selected by the customer for trans-provincial replacement, wherein the change information comprises the card opening province and the card opening bank of the replaced bank card and the card changing reason.
In order to shorten the operation time of the customer, in the embodiment of the invention, the card opening province, the card opening row, the card changing reason and the like can provide options for the customer to select, and the card changing reason can provide reasons such as loss, breakage or expiration.
The replaced card-opening province and the card-opening bank are the card-opening province and the card-opening bank where the customer wants the new card to be located, the card-opening province and the card-opening bank can be selected by the customer, the customer can conveniently select the card-opening bank where the customer often locates, and the follow-up business can be conveniently handled.
And step 104, generating a business certificate handling order according to the target card information and the change information, and sending a 5G message of the business certificate handling order to the client.
In this embodiment of the present invention, before executing step 104 to generate a service voucher transaction order according to the target card information and the change information, and send a 5G message of the service voucher transaction order to the client, as shown in fig. 3, the following step 301 may also be executed, and after executing step 301, step 104 may be executed as the following step 1041:
and 301, performing loss reporting processing on the bank card to be replaced according to the target card information.
And 1041, when the loss report is successful, generating a business certificate handling order according to the target card information and the change information, and sending a 5G message of the business certificate handling order to the client.
Because the bank card can be replaced and other operations can be carried out only when the bank card is in an abnormal state, in the embodiment of the invention, the state of the bank card to be replaced is changed into a loss report, so that the subsequent operations can be smoothly carried out.
105, when receiving a confirmed service certificate transaction order sent by a client through a 5G message, making a card according to target card information; and obtains the card-taking place specified by the customer.
The client confirms that the information in the service certificate transacting list is accurate information through the signature, and if partial information in the service certificate transacting list is inaccurate, the client can send wrong information and correct information to the trans-provincial emergency card changing device so as to correct the information in the service certificate transacting list through the trans-provincial emergency card changing device.
And after the bank receives the service certificate transaction list, filing and auditing the service certificate transaction list, and after the audit is passed, making a card.
The manufactured bank card is delivered to a card taking place appointed by a customer through express delivery, and after the card taking place appointed by the customer is obtained and the manufactured bank card is sent through express delivery, the logistics state of the express delivery can be monitored; and after the logistics state is updated, sending the updated bank card arrival address to the client through a 5G message. The express used can be any express, such as Shufeng express, EMS express and the like. Therefore, the customer can conveniently master the transportation state of the bank card at any time, and the time for using the new bank card is reasonably arranged.
When the express delivery is sent, the information of the customer, such as the name of the receiver and the mobile phone number, is required to be used, the name and the mobile phone number of the customer are reserved in a bank, whether the customer signs for the customer can be prompted, if yes, the reserved information can be directly used for filling the information of the receiver of the express delivery, and if the customer confirms that the customer does not sign for the express delivery, the customer can be prompted to input the name of the receiver and the mobile phone number, so that the express delivery is accurately sent.
In the embodiment of the invention, when the card-changing business can not be transacted by a card-opening bank in person due to the fact that the location is different from the card-opening place, a client can send login information to the trans-province emergency card-changing device, connection with the trans-province emergency card-changing device is established, the trans-province emergency card-changing device inquires card information of all bank cards under the name of the client, the card information is provided for the client to select a bank card to be replaced from the bank card, the trans-province emergency card-changing device acquires change information, a business certificate transacting list is generated according to the change information, and the business certificate transacting list is provided for the client to confirm; after the customer confirms, the card making is carried out, and then the newly made bank card is provided for the customer through the card taking place appointed by the customer. In the card opening process, the client and the trans-provincial emergency card changing device communicate by using the 5G message, and the 5G message supports more media formats and expression forms and can bear files with different formats, so that the transmission of various necessary files between the client and the trans-provincial emergency card changing device is realized, the client is not limited by time and space, the trans-provincial emergency card changing service can be handled at any time and any place, and the user experience is improved.
The embodiment of the invention also provides a cross-province emergency card changing device, which is described in the following embodiment. Because the principle of solving the problems of the device is similar to that of the trans-provincial emergency card changing method, the implementation of the device can be referred to that of the trans-provincial emergency card changing method, and repeated parts are not described again.
As shown in fig. 4, the apparatus 400 includes an obtaining module 401, a communication module 402, a credential generating module 403, and a card making module 404.
The obtaining module 401 is configured to obtain a customer ID of a customer in a bank according to login information of the customer;
the communication module 402 is used for inquiring the card information of all bank cards transacted by a client in a bank according to the client ID and sending the card information to the client;
the communication module 402 is further configured to receive target card information and change information of the bank card to be replaced, which is selected by the customer for performing the trans-provincial replacement, where the change information includes a card opening province and a card opening bank of the replaced bank card, and a card replacement reason;
the voucher generating module 403 is configured to generate a service voucher transaction order according to the target card information and the change information, and send a 5G message of the service voucher transaction order to the client through the communication module 402;
the card making module 404 is configured to make a card according to the target card information when receiving a service certificate transaction order which is sent by the client through the 5G message after confirmation; and the communication module 402 acquires the card-taking place designated by the customer.
In one implementation manner of the embodiment of the present invention, the apparatus 400 further includes:
the loss reporting module 405 is used for reporting loss of the bank card to be replaced according to the target card information;
a credential generation module 403 configured to:
and after the loss is successfully reported, generating a business certificate transaction list according to the target card information and the change information, and sending a 5G message of the business certificate transaction list to the client through the communication module 402.
In one implementation of an embodiment of the present invention,
the communication module 402 is further configured to receive a 5G message sent by the client and containing login information;
a checking module 406, configured to check the login information;
the identity authentication module 407 is configured to, when the verification passes, obtain biological information of the client, and perform identity authentication according to the biological information;
an obtaining module 401 configured to:
and when the identity authentication is passed, acquiring the customer ID of the customer in the bank according to the login information of the customer.
In one implementation manner of the embodiment of the present invention, the produced bank card is delivered to the card-fetching place designated by the customer through fast delivery, and the apparatus 400 further includes:
the logistics monitoring module 408 is used for monitoring the logistics state of the express;
the communication module 402 is further configured to send the updated bank card arrival address to the client through a 5G message after the logistics status is updated.
In the embodiment of the invention, when the card change service cannot be transacted by a card-opening bank in person due to the fact that the location is different from the card-opening place, a client can send login information to the trans-provincial emergency card-changing device, connection with the trans-provincial emergency card-changing device is established, the trans-provincial emergency card-changing device inquires card information of all bank cards under the name of the client, the card information is provided for the client to select the bank card to be replaced from the card information, and the trans-provincial emergency card-changing device acquires change information, generates a service certificate transaction sheet according to the change information and provides the service certificate transaction sheet for the client to confirm; after the customer confirms, the card making is carried out, and then the newly made bank card is provided for the customer through the card taking place appointed by the customer. In the card opening process, the client and the trans-provincial emergency card changing device communicate by using the 5G message, and the 5G message supports more media formats and expression forms and can bear files with different formats, so that the transmission of various necessary files between the client and the trans-provincial emergency card changing device is realized, the client is not limited by time and space, the trans-provincial emergency card changing service can be handled at any time and any place, and the user experience is improved.
An embodiment of the present invention further provides a computer device, and fig. 5 is a schematic diagram of a computer device in an embodiment of the present invention, where the computer device is capable of implementing all steps in the inter-provincial emergency card changing method in the embodiment, and the computer device specifically includes the following contents:
a processor (processor)501, a memory (memory)502, a communication Interface (Communications Interface)503, and a communication bus 504;
the processor 501, the memory 502 and the communication interface 503 complete mutual communication through the communication bus 504; the communication interface 503 is used for implementing information transmission between related devices;
the processor 501 is configured to call a computer program in the memory 502, and when the processor executes the computer program, the processor implements the cross-province emergency card changing method in the above embodiments.
An embodiment of the present invention further provides a computer-readable storage medium, where a computer program for executing the above-mentioned cross-province emergency card changing method is stored in the computer-readable storage medium.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are only exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims (10)

1. A trans-provincial emergency card changing method is characterized by comprising the following steps:
acquiring a customer ID of a customer in a bank according to the login information of the customer;
inquiring card information of all bank cards transacted by a client in a bank according to the client ID, and sending the card information to the client;
receiving target card information and change information of a bank card to be replaced, which is selected by a client to carry out cross-province replacement, wherein the change information comprises the card opening province and the card opening bank of the replaced bank card and the reason of the card replacement, and the card opening province and the card opening bank of the replaced bank card are selected by the client;
generating a business certificate handling order according to the target card information and the change information, and sending a 5G message of the business certificate handling order to the client;
when a confirmed business certificate transaction order sent by a client through a 5G message is received, card making is carried out according to target card information; and obtains the card-taking place specified by the customer.
2. The method of claim 1, wherein before generating the voucher transaction sheet based on the target card information and the change information, sending a 5G message of the voucher transaction sheet to the client, the method further comprises:
performing loss reporting processing on the bank card to be replaced according to the target card information;
generating a business voucher transaction list according to the target card information and the change information, and sending a 5G message of the business voucher transaction list to the client, wherein the 5G message comprises:
and after the loss is successfully reported, generating a business certificate handling list according to the target card information and the change information, and sending a 5G message of the business certificate handling list to the client.
3. The method of claim 1, wherein before obtaining the customer ID of the customer at the bank based on the login information of the customer, the method further comprises:
receiving a 5G message which is sent by a client and contains login information;
checking the login information;
if the verification is passed, acquiring the biological information of the client, and performing identity authentication according to the biological information;
the method for acquiring the customer ID of the customer at the bank according to the login information of the customer comprises the following steps:
and if the identity authentication is passed, acquiring the customer ID of the customer at the bank according to the login information of the customer.
4. The method of claim 1, wherein the produced bank card is delivered to a customer-specified card-taking location by express delivery, and after obtaining the customer-specified card-taking location and delivering the produced bank card by express delivery, the method further comprises:
monitoring the logistics state of the express;
and after the logistics state is updated, sending the updated bank card arrival address to the client through a 5G message.
5. A trans-provincial emergency card-changing device, the device comprising:
the acquisition module is used for acquiring the customer ID of the customer in the bank according to the login information of the customer;
the communication module is used for inquiring the card information of all the bank cards transacted by the client in the bank according to the client ID and sending the card information to the client;
the communication module is also used for receiving target card information and change information of the bank card to be replaced, which is selected by a customer for trans-provincial replacement, of the bank card, wherein the change information comprises the card opening province and the card opening bank of the bank card after replacement and the reason of the card replacement, and the card opening province and the card opening bank of the bank card after replacement are selected by the customer;
the voucher generating module is used for generating a business voucher transaction order according to the target card information and the change information and sending a 5G message of the business voucher transaction order to the client through the communication module;
the card making module is used for making a card according to the target card information when receiving a confirmed service certificate transaction list sent by a client through a 5G message; and the communication module acquires the card-taking place specified by the customer.
6. The apparatus of claim 5, further comprising:
the loss reporting module is used for reporting loss to the bank card to be replaced according to the target card information;
a credential generation module to:
and after the loss is successfully reported, generating a business certificate handling order according to the target card information and the change information, and sending a 5G message of the business certificate handling order to the client through the communication module.
7. The apparatus of claim 5,
the communication module is also used for receiving a 5G message which is sent by a client and contains login information;
the verification module is used for verifying the login information;
the identity authentication module is used for acquiring the biological information of the client when the verification is passed, and performing identity authentication according to the biological information;
an acquisition module to:
and when the identity authentication is passed, acquiring the customer ID of the customer at the bank according to the login information of the customer.
8. The apparatus of claim 5, wherein the produced bank card is delivered to a customer-specified card-taking location via a fast delivery, the apparatus further comprising:
the logistics monitoring module is used for monitoring the logistics state of the express;
and the communication module is also used for sending the updated bank card delivery address to the client through a 5G message after the logistics state is updated.
9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method of any one of claims 1 to 4 when executing the computer program.
10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program for executing the method of any one of claims 1 to 4.
CN202110539437.2A 2021-05-18 2021-05-18 Cross-provincial emergency card changing method and device Active CN113259868B (en)

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CN113259868B true CN113259868B (en) 2022-07-19

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