CN113259139B

CN113259139B - Group creating method and device

Info

Publication number: CN113259139B
Application number: CN202110584347.5A
Authority: CN
Inventors: 刘洋; 刘威; 林川杰; 李哲
Original assignee: Alipay Hangzhou Information Technology Co Ltd
Current assignee: Alipay Hangzhou Information Technology Co Ltd
Priority date: 2021-05-27
Filing date: 2021-05-27
Publication date: 2021-11-02
Anticipated expiration: 2041-05-27
Also published as: CN113259139A

Abstract

One or more embodiments of the present specification provide a method and apparatus for creating a group, the method including: receiving a group creation request sent by an instant messaging client, wherein the group creation request carries a graphic code identifier obtained by scanning a graphic code through the instant messaging client by a user; in response to the group creation request, determining whether the graphical code identifier is associated with a user group created based on group configuration information corresponding to the graphical code identifier; if yes, determining whether the number of the members of the user group reaches a preset threshold value; and if the number of the members of the user group reaches a preset threshold value, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group.

Description

Group creating method and device

Technical Field

One or more embodiments of the present disclosure relate to the field of instant messaging technologies, and in particular, to a method and an apparatus for creating a group, an electronic device, and a machine-readable storage medium.

Background

Group chat is an important function of IM (Instant Messaging) software. For an enterprise, a user group corresponding to a certain service provided for the user can be created, and then workers and users related to the service can be added into the group, so that the related workers and users can communicate in real time in a group chat mode, the enterprise can know the appeal of the client in time, the service provided for the client is optimized, and the satisfaction degree of the client on business service is improved.

Disclosure of Invention

The application provides a group creating method, which comprises the following steps:

receiving a group creation request sent by an instant messaging client, wherein the group creation request carries a graphic code identifier obtained by a user through scanning a graphic code by the instant messaging client and group configuration information corresponding to the graphic code identifier; the graphic code is used for triggering and creating a user group corresponding to the target service; the group configuration information comprises configuration information for creating the user group, preconfigured before the user group creation;

determining, in response to the group creation request, whether the graphical code identification is associated with a group of users created based on the group configuration information;

if the graphical code identification is associated with a user group created based on the group configuration information, determining whether the number of members of the user group reaches a preset threshold value; and if the number of the members of the user group reaches a preset threshold value, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group.

Optionally, the method further includes:

if the graphical code identification is not associated with a user group created based on the group configuration information, creating a user group based on the group configuration information, joining the user to the created user group, and associating the created user group with the graphical code identification.

Optionally, before determining whether the number of members of the user group reaches a preset threshold, the method further includes:

detecting whether the user group is in an abnormal state;

if the user group is in an abnormal state, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group;

and if the user group is in a normal state, further determining whether the number of members of the user group reaches a preset threshold value.

Optionally, the group creation request further carries a user identifier corresponding to the user;

before the determining whether the number of the members of the user group reaches a preset threshold, the method further includes:

determining whether a user corresponding to the user identifier has joined a user group created based on the group configuration information;

if the user group is joined, determining whether the user group which the user has joined is in an abnormal state; if the user group which the user has joined is in an abnormal state, further determining whether the number of members of the user group associated with the graphical code identifier reaches a preset threshold value;

if not, further determining whether the number of members of the user group associated with the graphical code identification reaches a preset threshold value.

Optionally, the creating a new user group based on the group configuration information, adding a user to the new user group, and updating the user group associated with the graphical code identifier to the new user group includes:

detecting the number of the group creation requests carrying the graphic code identifiers received within a preset time length or at the same time;

and creating a plurality of new user groups based on the group configuration information and the number of the group creation requests, adding the user to any one of the new user groups, and updating the user group associated with the graphical code identifier into the new user groups.

Optionally, the target service includes a customer service; the user group comprises a service group.

The present application also provides a group creation device, the device comprising:

the system comprises a receiving unit, a group creating unit and a group configuration unit, wherein the receiving unit is used for receiving a group creating request sent by an instant messaging client, and the group creating request carries a graphic code identifier obtained by scanning a graphic code by the instant messaging client and group configuration information corresponding to the graphic code identifier; the graphic code is used for triggering and creating a user group corresponding to the target service; the group configuration information comprises configuration information for creating the user group, preconfigured before the user group creation;

a determining unit, configured to determine, in response to the group creation request, whether the graphical code identifier is associated with a user group created based on the group configuration information; if the graphical code identification is associated with a user group created based on the group configuration information, determining whether the number of members of the user group reaches a preset threshold value;

and the creating unit is used for creating a new user group based on the group configuration information if the number of the members of the user group reaches a preset threshold value, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group.

Optionally, the creating unit is further configured to:

Optionally, the determining unit is further configured to:

detecting whether the user group is in an abnormal state;

if the user group is in a normal state, further determining whether the number of members of the user group reaches a preset threshold value;

the creating unit is further configured to:

and if the user group is in an abnormal state, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group.

the determining unit is further configured to:

Optionally, the creating unit is specifically configured to:

The application also provides an electronic device, which comprises a communication interface, a processor, a memory and a bus, wherein the communication interface, the processor and the memory are mutually connected through the bus;

the memory stores machine readable instructions, and the processor executes the group creation method by calling the machine readable instructions.

The present application also provides a machine-readable storage medium having stored thereon machine-readable instructions which, when invoked and executed by a processor, implement the above-described create group method.

Through the above embodiments, on one hand, it is determined whether a user group created based on group configuration information corresponding to a graphical code identifier already exists currently by determining whether the graphical code identifier carried in a received group creation request is associated with the user group; determining whether the user can be added into the created user group by determining whether the number of members of the created user group reaches a preset threshold value, and further creating a new user group based on the group configuration information corresponding to the graphical code identifier when the number of members of the created user group reaches the preset threshold value, so that when a user scans the group building code (namely, the graphical code for triggering the creation of the user group corresponding to the target service), the user group can be automatically created as required to bear the users who scan the group building code which is increased continuously;

on the other hand, by adding the user to a new user group created based on the group configuration information and updating the user group associated with the graphical code identifier to the new user group, "one code multiple groups" can be realized, that is, several user groups can be created based on the group configuration information corresponding to the same group configuration code, and the group configuration code can be dynamically associated with the new user group created based on the corresponding group configuration information, so that several user groups corresponding to the group configuration code can be viewed as a whole, infinitely automatic expansion can be realized, which is equivalent to that a "never-failing" group configuration code is generated based on the preset group configuration information.

Drawings

FIG. 1 is a schematic diagram of a group configuration interface, shown in an exemplary embodiment;

FIG. 2 is a diagram illustrating an exemplary embodiment of a graphical code generated based on preset group configuration information;

FIG. 3 is a flow diagram illustrating a method of creating a group in accordance with an exemplary embodiment;

FIG. 4 is a schematic diagram illustrating a clustering validation interface in accordance with an exemplary embodiment;

FIG. 5 is a diagram illustrating an exemplary embodiment of a hardware configuration of an electronic device in which a group device is created;

fig. 6 is a block diagram of a create group device, according to an example embodiment.

Detailed Description

Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with one or more embodiments of the present specification. Rather, they are merely examples of apparatus and methods consistent with certain aspects of one or more embodiments of the specification, as detailed in the claims which follow.

It should be noted that: in other embodiments, the steps of the corresponding methods are not necessarily performed in the order shown and described herein. In some other embodiments, the method may include more or fewer steps than those described herein. Moreover, a single step described in this specification may be broken down into multiple steps for description in other embodiments; multiple steps described in this specification may be combined into a single step in other embodiments.

In order to make those skilled in the art better understand the technical solution in the embodiment of the present disclosure, a related technology for scanning a two-dimensional code to join a group in the embodiment of the present disclosure will be briefly described below.

Common IM (Instant Messaging) software may include QQ, WeChat, nailing, etc. Group chat is an important function of IM software; the group refers to a session type supporting simultaneous participation of multiple persons; multiple users joining the same group can chat through the network, and the purpose of instant communication is realized.

In practical application, a group establishing user can set configuration information such as group name, group scale and the like for a group to be established through the IM software; so that the server corresponding to the IM software can create a corresponding group based on the configuration information, join the creating user to the created group, and automatically set the group-creating user as the administrator (or "group owner") of the group; further, the server may generate a two-dimensional code corresponding to the created group based on attribute information of the created group, such as group identification, administrator information, and the like, and display the two-dimensional code to the user who has joined the group.

In this specification, the configuration information of the group and the attribute information of the group are not equivalent; the configuration information may include related parameters set for the group by the user before the group creation is completed; the attribute information may include a group identifier assigned to the created group by the server after creating the group based on the configuration information, and other information related to the attribute of the created group. It can be seen that, for the same group, although the attribute information and part of the configuration information may look the same in terms of name or value, they are not identical.

The user can save the two-dimensional code generated based on the attribute information of the created group and display the two-dimensional code to other users; so that other users can trigger to join the created group when scanning the two-dimensional code.

In practical application, the number of members in a group usually has a certain upper limit, and the capacity cannot be expanded infinitely; in the process of setting the group configuration information, it is generally required to set the group size of the group, that is, the maximum number of members of the group. For example, the group building user estimates that about 100 users need to be grouped, and can set the group size to 200 people; for another example, the clustering user estimates that there are about 1500 users needing clustering, the maximum group size supported by the IM software is 1000, and the user can create 2 groups and set the group size to be 1000 respectively.

If the number of members of a certain group reaches the maximum number of members, other users cannot successfully join the group when scanning the two-dimensional code corresponding to the group, which means that the two-dimensional code corresponding to the group is 'invalid'. Therefore, the clustering user needs to trigger the creation of a new group, and further, based on the attribute information of the created new group, a new two-dimensional code corresponding to the new group may be generated and displayed to other users, so that the user may trigger the joining of the new group when scanning the new two-dimensional code instead of scanning the previous two-dimensional code.

In practical application, in order to meet business requirements of operation, customer service, publicity and the like, a user can store a two-dimensional code generated based on attribute information of a created group, and place the two-dimensional code in carriers such as articles, posters, videos, presentations (slides), product manuals and the like to be displayed to other users; the two-dimensional code can be spread along with the spread of the carrier, so that other users can join in the corresponding created group when acquiring and scanning the two-dimensional code, and the drainage effect is achieved.

It can be seen that, in the above illustrated embodiment, when the number of members of the group created in advance is full, although the group creation user may trigger to create a new group again and generate a new two-dimensional code corresponding to the new group, for the carrier that has been propagated away, the two-dimensional code placed therein may not be updated to the new two-dimensional code in time; that is to say, the two-dimensional codes acquired and scanned by other users may still be "invalid" two-dimensional codes, so that the users may not successfully join the group, and thus the two-dimensional codes corresponding to the created group cannot sufficiently play a role in drainage.

In view of this, the present specification aims to provide a technical solution that can generate a graphic code for triggering the creation of a user group corresponding to a target service based on group configuration information, and create the user group as needed when a user scans the graphic code through an instant messaging client.

During implementation, a group creation request sent by an instant messaging client can be received, wherein the group creation request carries a graphic code identifier obtained by a user through scanning a graphic code by the instant messaging client and group configuration information corresponding to the graphic code identifier; the graphic code is used for triggering and creating a user group corresponding to the target service;

further, it may be determined whether the graphic code identifier is associated with a user group created based on the group configuration information in response to the group creation request;

further, if the graphical code identifier is associated with a user group created based on the group configuration information, determining whether the number of members of the user group reaches a preset threshold; and if the number of the members of the user group reaches a preset threshold value, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group.

Therefore, in the technical solution in this specification, on one hand, it is determined whether a user group created based on group configuration information corresponding to a received group creation request exists by determining whether a graphical code identifier carried in the received group creation request is associated with the user group; determining whether the user can be added into the created user group by determining whether the number of members of the created user group reaches a preset threshold value, and further creating a new user group based on the group configuration information corresponding to the graphical code identifier when the number of members of the created user group reaches the preset threshold value, so that when a user scans the group building code (namely, the graphical code for triggering the creation of the user group corresponding to the target service), the user group can be automatically created as required to bear the users who scan the group building code which is increased continuously;

The present application is described below with reference to specific embodiments and specific application scenarios.

Referring to fig. 1, fig. 1 is a diagram illustrating a group configuration interface according to an exemplary embodiment.

In this specification, the server may generate a corresponding graph code and a graph code identifier corresponding to the graph code based on preset group configuration information; the graphic code identifier may be used to uniquely identify the graphic code.

In practical application, a user can preset group configuration information corresponding to a graphic code to be generated and a user group to be created through a group configuration interface provided by a server or a client; the group configuration information may include at least a group name and administrator information of the user group to be created, and may further include, but is not limited to, a graphic code name, a target service of the user group to be created, a size of a single user group, and the like.

For example, the user may set the group code type (i.e., the target service) as "operation service", the group code name (i.e., the graphic code name) as "hangzhou regional operation code", the group name (i.e., the group name) as "operation service group", the single group size (i.e., the size of a single user group) as "1000 persons", and the group owner (i.e., the administrator information) as "administrator a" in advance through the group configuration interface.

Referring to fig. 2, fig. 2 is a diagram illustrating a graphic code generated based on preset group configuration information according to an exemplary embodiment.

In the present specification, the graphic code may specifically include, but is not limited to, a two-dimensional code, a barcode, and the like.

For example, the server installed with the group service may generate a corresponding graphic code based on the group configuration information preset by the user, where the name of the graphic code is "hangzhou regional operation code", and a graphic code identifier corresponding to the graphic code is CID 1; when the user scans the graphic code 'Hangzhou regional operation code' through the client, the server can be triggered to create user groups with group names 'operation service group #1 group', 'operation service group #2 group', and the like, wherein the size of each user group is 1000 persons, and a preset group owner 'administrator A' can be automatically added into the created user group and set as the group owner.

It should be noted that, regarding the group name of the user group created based on the group configuration information, the above is only an exemplary description, and does not limit the present specification.

In this specification, the above graphic code may be used to trigger the creation of a user group corresponding to a target service.

The target service may include various types of services. For example, the target service may specifically include an operation service, a customer service, a publicity service, and the like, and the user may flexibly set the target service according to the requirement, so as to meet the requirement of creating a group in different scenarios.

For example, if a preset target service is an "operation service" in the group configuration information corresponding to the "hangzhou regional operation code", the user groups "operation service group # 1", "operation service group # 2", etc. created by the server based on the group configuration information are all user groups corresponding to the operation service.

Referring to fig. 3, fig. 3 is a flow chart illustrating a method of creating a group according to an exemplary embodiment. The method is applied to the server side; the method comprises the following steps:

step 302: receiving a group creation request sent by an instant messaging client, wherein the group creation request carries a graphic code identifier obtained by scanning a graphic code by the instant messaging client and group configuration information corresponding to the graphic code identifier;

step 304: in response to the group creation request, determining whether the graphical code identifier is associated with a user group created based on the group configuration information;

step 306: if the graphical code identification is associated with a user group created based on the group configuration information, determining whether the number of members of the user group reaches a preset threshold value;

step 308: and if the number of the members of the user group reaches a preset threshold value, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group.

In this specification, the server may include one server, or may include a server cluster formed by a plurality of servers.

In practical application, the server can provide group services; specifically, the server may create a user group, and may join the user into the created user group.

For example, the server may specifically include a server providing group services, or may include a server carrying group services.

For another example, the server may specifically include an instant messaging server, that is, a server corresponding to an instant messaging application (IM software) loaded by the client.

In this specification, the instant messaging client may include a client installed with an instant messaging application program, or may include a client having an instant messaging function.

In practical application, the instant messaging client can also support scanning graphic coding.

For example, the instant messaging client may specifically include, but is not limited to, a mobile terminal such as a smart phone, a tablet computer, and a smart watch, and the instant messaging client is installed with an IM software such as a QQ, a WeChat, and a nail, or has an instant messaging function implanted in another application installed in the instant messaging client, such as: the user can carry out instant messaging through the built-in chatting function in the software such as Taobao and microblog.

In this specification, the server may receive a group creation request sent by an instant messaging client, where the group creation request carries a graphic code identifier obtained by a user scanning a graphic code through the instant messaging client and group configuration information corresponding to the graphic code identifier.

In practical application, the server may generate a corresponding graphic code based on preset group configuration information, where the graphic code may carry at least a graphic code identifier corresponding to the graphic code and group configuration information corresponding to the graphic code identifier; the instant messaging client scans the graphic code, and can acquire the graphic code identifier and the group configuration information carried in the graphic code identifier.

For example, the user B may scan a graphics code "hangzhou region operation code" shown in fig. 2 through the instant messaging client, may obtain a graphics code identifier CID1 corresponding to the user B and group configuration information corresponding to the graphics code identifier, and the instant messaging client may send a group creation request carrying the obtained graphics code identifier CID1 to the server; the server can receive the group creation request sent by the instant messaging client.

In addition, in practical application, the graphic code may also carry a URL address corresponding to the group service carried by the service end; specifically, the group creation request may include an access request for a URL address carried in the graphic code.

For example, the user B may scan a graphical code "hangzhou regional operation code" through the instant messaging client, may obtain the graphical code identifier CID1 and a URL address corresponding to the group service hosted by the server, and the instant messaging client may send an access request carrying the graphical code identifier CID1 for the URL address.

It should be noted that, regarding the specific implementation manner of communicating the graphic coding identifier, the above illustrated embodiment is only an exemplary description, and does not limit the present specification; for example, a person skilled in the art may also develop a preset interface for IM software loaded on an instant messaging client, where the graphic code may carry an interface number corresponding to the preset interface, so that the preset interface transfers a scanned graphic code identifier to a server through a function call or the like.

In this specification, the server may determine, in response to a received group creation request, whether a graphical code identifier carried in the group creation request is associated with a user group created based on the group configuration information, where the user group includes a user group created based on group configuration information corresponding to the graphical code identifier.

In practical applications, the server may maintain a mapping relationship between the graphical code identifier and a user group created based on group configuration information corresponding to the graphical code identifier. Specifically, the server may maintain the correspondence through a correspondence table of the graphical code identifier and the user group identifier as illustrated in table 1.

For example, in the correspondence table shown in table 1, the graphic code identifiers CID1 and CID2 are respectively used for uniquely identifying the graphic codes "hangzhou regional operation code" and "customer service code", and the user group identifiers GID1 and GID2 are respectively used for uniquely identifying the user groups "operation service group #1 group" and "operation service group #2 group"; the user groups "operation service group #1 group" and "operation service group #2 group" are user groups created based on group configuration information corresponding to the graphic code "hang state regional operation code".

It should be noted that, the server maintains the corresponding relationship between the graphic code identifier and the user group by maintaining the corresponding relationship table shown in table 1, which is merely an exemplary implementation manner and does not limit the present specification.

In practical application, the server may further record a creation timestamp corresponding to the creation time of each user group; when the graphical code identifier is allowed to be associated with only one user group, the user group associated with the graphical code identifier may be included in the user group created based on the group configuration information corresponding to the graphical code identifier, the user group having the latest time corresponding to the creation time stamp.

For example, in the correspondence table shown in table 1, there are 2 user groups created based on the group configuration information corresponding to the graphic code "hangzhou regional operation code", which are "operation service group #1 group" and "operation service group #2 group", respectively; if the creation timestamp of the user group "operating service group # 1" is earlier than the creation timestamp of the user group "operating service group # 2", the user group "operating service group # 2" is currently associated with the graphical code identification CID 1.

It should be noted that, in the above illustrated embodiment, the above is merely an exemplary description regarding the implementation manner of determining the user group associated with the graphical code identifier, and those skilled in the art may also determine the user group associated with the graphical code identifier through other manners.

In practical application, the server may determine whether a user group created based on the group configuration information corresponding to the graphical code identifier already exists currently by determining whether the graphical code identifier is associated with the user group. If the group is associated with the graphical code identifier, it can be understood that before the server receives the group creation request, the user has already triggered the creation of the user group based on the group configuration information corresponding to the same graphical code, and associates the created user group with the graphical code identifier; if not, it is understood that the user is the first user to scan the graphic code to trigger the creation of a user group, and there is no user group created based on the group configuration information.

For example, in response to the received group creation request, the server may first determine whether the graphical code identification CID1 carried therein is associated with a user group created based on the group configuration information corresponding to the "hangzhou regional operation code".

In this specification, if the graphical code identifier is associated with a user group created based on group configuration information corresponding to the graphical code identifier, the server may determine whether the number of members of the user group associated with the graphical code identifier reaches a preset threshold.

In practical application, the server determines whether to join the user into the created user group associated with the graphical code identifier by determining whether the number of members of the user group associated with the graphical code identifier reaches a preset threshold; the preset threshold may include a size of a single user group in the group configuration information. If the number of the members reaches a preset threshold value, the user cannot be added into a user group which is currently associated with the graphical coding identifier, and a new user group needs to be created to bear the user; if the threshold value is not reached, the user can be added into the user group currently associated with the graphical code identifier without creating a new user group.

For example, continuing the example from the above embodiment, if the current user group "operation service group # 2" associated with the graphical code identifier CID1 is the user group, "operation service group # 2", the server may further determine whether the number of members of the user group "operation service group # 2" reaches the preset single group size of 1000 persons.

In this specification, if the number of members of the user group does not reach a preset threshold, the server may join the user directly into the user group associated with the graphical code identifier.

For example, if the number of members of the user group "operation service group # 2" does not reach the preset single group size of 1000 persons, the user can be directly added into the user group "operation service group # 2" without creating a new user group.

In practical application, the determining, by the server, that the user is added to a certain user group may specifically include: the server returns a group adding link corresponding to the user group which can be added to the instant communication client so that the instant communication client can display a group adding confirmation interface corresponding to the user group to the user; in response to the confirmation operation triggered by the user in the group adding confirmation interface, the instant messaging client may send a corresponding confirmation message to the server, so that the server adds the user to the user group.

Referring to fig. 4, fig. 4 is a schematic diagram of a group confirmation interface according to an exemplary embodiment.

For example, if the number of members of the user group "operation service group # 2" does not reach 1000 preset single group size, the server may return a group adding link corresponding to the user group "operation service group # 2" to the instant messaging client, so that the instant messaging client may display a group adding confirmation interface shown in fig. 4 to the user; in response to the user clicking the "join the group" button in the group join confirmation page, the server may join the user in the user group "operate the service group # 2".

It should be noted that, in the implementation manner shown above, by returning the group adding link to the instant messaging client, the user may further confirm whether the user group to be added corresponds to the scanned graphic code, thereby ensuring the group adding security of the user, and improving the user group establishment and group adding experience. The above is only an exemplary description regarding the implementation of adding users to the created user group, and does not limit the present specification.

In this specification, if the number of members of the user group reaches a preset threshold, the server may create a new user group based on the group configuration information, join the user to the new user group, and update the user group associated with the graphical code identifier to the new user group.

For example, if the number of members of the user group "operation service group # 2" has reached 1000 preset single group sizes, a new user group needs to be created, and the server may create a new user group "operation service group # 3" based on the group configuration information corresponding to the graphical code "hangzhou regional operation code", where the corresponding user group is identified as GID3, join the user to the "operation service group # 3", and update the user group associated with the graphical code "hangzhou regional operation code" from the "operation service group # 2" to the "operation service group # 3".

It should be noted that, in the above illustrated embodiment, since a user cannot join a user group whose number of members has reached a preset threshold, when the user group associated with the graphical code identifier is updated to the created new user group, and another subsequent user scans the graphical code, the server may directly determine whether the number of members of the new user group exceeds the threshold, and does not need to determine whether the number of members exceeds the threshold for all user groups created based on the group configuration information corresponding to the graphical code identifier, thereby improving the processing efficiency of the server on the received group creation request.

In an embodiment shown, before determining whether the number of members of the user group reaches a preset threshold, the method may further include: the server detects whether the user group is in an abnormal state; if the user group is in an abnormal state, creating a new user group based on the group configuration information, adding the user into the new user group, and updating the user group associated with the graphical code identifier into the new user group; and if the user group is in a normal state, further determining whether the number of the members of the user group reaches a preset threshold value.

In practical applications, the created user group may be dismissed, blocked, or the like, which may cause the user group to become abnormal, that is, the user who has joined the user group cannot normally realize instant communication through the user group.

For example, if the current association with the graphical code identifier CID1 is the user group "service group # 2", the server may first detect whether the user group is in an abnormal state; if the user group "operation service group # 2" is detected to be disassembled and is in an abnormal state, the server may create a new user group based on the group configuration information corresponding to the "hangzhou regional operation code", join the user to the new user group, and update the user group associated with the graphical code identifier CID1 to the new user group.

For another example, if the user group "operating service group # 2" is detected to be in a normal state, it may be further determined whether the number of members of the user group "operating service group # 2" reaches a preset threshold.

It should be noted that, in the above illustrated embodiment, by detecting whether the user group associated with the graphical code identifier is in an abnormal state, when the number of members of the associated user group does not exceed a preset threshold, but the user group is in the abnormal state, a new user group is created to carry a user, and the user group associated with the graphical code identifier is updated to the new user group, so as to ensure that the user can normally trigger the creation of a group or the joining of a group.

In another embodiment shown, the group creation request may also carry a user identifier corresponding to the user; before determining whether the number of members of the user group reaches a preset threshold, the method may further include: the server determines whether the user corresponding to the user identifier joins a user group created based on the group configuration information; if the user group is added, determining whether the user group which the user is added is in an abnormal state; if the user group which the user has joined is in an abnormal state, further determining whether the number of members of the user group associated with the graphical code identifier reaches a preset threshold value; if not, further determining whether the number of the members of the user group associated with the graphical code identifier reaches a preset threshold value.

In practical application, the server may further maintain a correspondence between the created user group and the user joining the user group. Specifically, the server may maintain the correspondence through a correspondence table of the user group identifier and the user identifier as illustrated in table 2.

For example, in the correspondence table as shown in table 2, the user identifications UID1, UID2, UID3 are used to uniquely identify the administrator a, the user B, the user C, respectively; wherein, the user B corresponding to the user identifier UID2 has joined the user group "operation service group #1 group" by scanning the graphic code "hangzhou area operation code"; the user C corresponding to the user id UID3 has joined the user group "operation service group # 2" by scanning the graphic code "hangzhou area operation code".

In practical applications, since a plurality of user groups corresponding to the same graphic code are in a parallel relationship, except for an administrator of the user group, only a user other than the administrator is allowed to join a user group corresponding to the same graphic code, thereby avoiding redundancy among members of the plurality of user groups corresponding to the same graphic code. However, when the user group that the user has joined is in an abnormal state, the user may join other created joinable user groups, or a new user group may be created to carry the user.

For example, in response to the received group creation request, the server may first determine whether the user D corresponding to the user identifier UID4 carried therein has joined any user group corresponding to the graphical code identifier CID1 carried therein; according to the corresponding relationship table shown in table 2, the server may determine that the user D has not joined any user group corresponding to the graphic code identifier CID 1; the server may further determine whether the number of members of the user group "operating service group # 2" currently associated with the graphical code identification CID1 reaches a preset threshold.

For another example, in response to the received group creation request, the server may first determine whether the user B corresponding to the user identifier UID2 carried therein has joined any user group corresponding to the graphical code identifier CID1 carried therein; according to the corresponding relationship table shown in table 2, the server may determine that the user B has joined the user group "operation service group #1 group" corresponding to the graphic code identifier CID 1; the server may further determine whether the user group "operation service group # 1" that the user B has joined is in an abnormal state, and if so, may first determine whether the user may join in another user group corresponding to the graphical code identifier CID1, that is, determine whether the number of members of the user group "operation service group # 2" currently associated with the graphical code identifier CID1 reaches a preset threshold.

For another example, if the server determines that the user B has joined the user group "operation service group # 1" corresponding to the graphical code identifier CID1, and the "operation service group # 1" is in a normal state, the server may directly redirect to the group adding link corresponding to the user group "operation service group # 1" that the user B has joined, so as to remind the user B that the user B has joined the user group "operation service group # 1" corresponding to the graphical code "hangzhou regional operation code", without repeatedly joining other user groups, and without creating a new user group.

In an embodiment shown in the above, the process that the server creates a new user group based on the group configuration information, joins the user to the new user group, and updates the user group associated with the graphical code identifier to the new user group may specifically include: detecting the number of the group creation requests carrying the graphic code identifiers received within a preset time length or at the same time; and creating a plurality of new user groups based on the group configuration information and the number of the group creation requests, adding the user to any one of the new user groups, and updating the user group associated with the graphical code identifier into the new user groups.

In practical application, in a high concurrency scenario, multiple user groups may be created at the same time to carry users based on the group configuration information corresponding to the same graphical code identifier. The server side can determine the number of the user groups needing to be created by detecting the number of the group creation requests carrying the same graphic code identifier received within a preset time length or at the same time.

In addition, in practical application, the preset duration may include a preset extremely short duration, so as to determine whether a high concurrency scenario occurs under the condition that a network condition is poor or a processing capability of a server is limited. Preferably, the server may detect the number of group creation requests carrying the same pattern code identifier received at the same time under the condition that the processing capability of the server supports.

For example, the server detects that the number of group creation requests carrying the graphic code identifier CID1 received at the same time is 10000, and the size of a single user group in the corresponding group configuration information is 1000, and thus, the number of group creation requests is obviously greater than the size of the single user group; the server can simultaneously create 10 new user groups, respectively add the 10000 users to the 10 new user groups according to a preset group adding rule, and update the user group associated with the graphic code identification CID1 into the 10 new user groups; further, when the number of members of any user group in the 10 joinable user groups reaches a preset threshold, the server may create a new user group to ensure that 10 joinable user groups corresponding to the graphical code identifier CID1 exist at the same time, and the server may also determine the number of joinable user groups corresponding to the graphical code identifier CID1 that exist at the same time according to the number of group creation requests detected at subsequent time.

It should be noted that, in the above illustrated embodiment, regarding the preset grouping rule, a person skilled in the art may flexibly set the rule according to requirements, and the present specification is not limited; for example, the server may randomly add the user to any one of the new user groups, or add the user to one user group first until the number of members of the user group reaches a preset threshold, and then add the remaining users to another user group.

In this specification, if the graphic code identifier is not associated with a user group created based on the group configuration information, the server may create a user group based on the group configuration information, join the user to the created user group, and associate the created user group with the graphic code identifier.

For example, in response to the received group creation request, the server may first determine whether the graphical code identifier CID2 carried therein is associated with a user group created based on the group configuration information corresponding to the "customer service code"; as shown in table 1, if the graphical code identifier CID2 does not associate with the user group, the server may create the user group "customer service group # 1", and the corresponding user group identifier GID4, based on the group configuration information corresponding to the graphical code identifier CID2 (i.e., the group configuration information preset by the user for the "customer service code"), and join the user into the created user group "customer service group # 1"; the server may also record the correspondence between the graphical code identification CID2 and the user group identification GID4 in the correspondence table shown in table 1, and associate the created user group "customer service group #1 group" with the graphical code identification CID 2.

It can be seen that, in the above illustrated embodiment, there may be a case where the graphical code identifier does not relate to a user group, and it can be understood that the technical solution provided in this specification is a technical solution that allows "generating a graphical code and then creating a user group", where a plurality of user groups created based on group configuration information corresponding to the graphical code are in a parallel relationship, not in a parent-child relationship; when a certain user group is in an abnormal state, other parallel user groups cannot be influenced.

The technical scheme of "group splitting" in the related art is to generate a graphic code corresponding to group attribute information of a created group (parent group), and add a user to the parent group, or to any subgroup split from the parent group; that is, there is a parent-child relationship between a plurality of user groups created based on group attribute information corresponding to a graphic code, and when the parent group is in an abnormal state, it may cause a child group split from the parent group to also become in an abnormal state.

In one embodiment, the target service may include a customer service; the user group may include a service group.

In practical application, an enterprise needs to create a service group corresponding to a customer service, and adds related workers and customers into the service group, so that the workers can timely know the appeal of the customers in a group chat mode, further provide corresponding services for the customers, and contribute to improving the satisfaction degree of the customers.

For example, in the group configuration information corresponding to the graphic code for triggering the creation of the service group corresponding to the customer service, the group code type is "customer service", the group code name may be "customer service code", and the group name may be "customer service group".

It should be noted that, in the above illustrated embodiment, for a service group corresponding to a customer service, a person skilled in the art may flexibly develop some specific customer service functions for the service group according to needs, and this specification is not limited. With the operation of enterprises or the operation of projects, the number of related workers and customers is increased, and new service groups corresponding to customer service business need to be continuously created to bear more users; the server can automatically create a plurality of service groups corresponding to the graphic codes, and a plurality of groups corresponding to the same graphic codes are created based on the same group configuration information, so that the group configuration is not required to be repeatedly performed by a manager.

According to the technical scheme, on one hand, whether the user group created based on the group configuration information corresponding to the graphic code identifier exists currently is determined by determining whether the graphic code identifier carried in the received group creation request is associated with the user group; determining whether the user can be added into the created user group by determining whether the number of members of the created user group reaches a preset threshold value, and further creating a new user group based on the group configuration information corresponding to the graphical code identifier when the number of members of the created user group reaches the preset threshold value, so that when a user scans the group building code (namely, the graphical code for triggering the creation of the user group corresponding to the target service), the user group can be automatically created as required to bear the users who scan the group building code which is increased continuously;

on the other hand, by adding the user to a new user group created based on the group configuration information and updating the user group associated with the graphical code identifier to the new user group, "one code multiple groups" can be realized, that is, several user groups can be created based on the group configuration information corresponding to the same group configuration code, and the group configuration code can be dynamically associated with the new user group created based on the corresponding group configuration information, so that several user groups corresponding to the group configuration code can be viewed as a whole, unlimited automatic expansion can be realized, and it is equivalent to that the server generates a "never-failing" group configuration code based on the preset group configuration information.

Corresponding to the embodiment of the group creating method, the present specification also provides an embodiment of a group creating device.

Referring to fig. 5, fig. 5 is a hardware structure diagram of an electronic device where a group device is created according to an exemplary embodiment. At the hardware level, the device includes a processor 502, an internal bus 504, a network interface 506, a memory 508, and a non-volatile memory 510, although other hardware required for the service may also be included. One or more embodiments of the present description may be implemented in software, such as by processor 502 reading corresponding computer programs from non-volatile storage 510 into memory 508 and then running. Of course, besides software implementation, the one or more embodiments in this specification do not exclude other implementations, such as logic devices or combinations of software and hardware, and so on, that is, the execution subject of the following processing flow is not limited to each logic unit, and may also be hardware or logic devices.

Referring to fig. 6, fig. 6 is a block diagram of a device for creating a group according to an exemplary embodiment. The group creating apparatus may be applied to the electronic device shown in fig. 5 to implement the technical solution of the present specification. Wherein, the group creating device may include:

a receiving unit 602, configured to receive a group creation request sent by an instant messaging client, where the group creation request carries a graphic code identifier obtained by a user scanning a graphic code through the instant messaging client and group configuration information corresponding to the graphic code identifier; the graphic code is used for triggering and creating a user group corresponding to the target service; the group configuration information includes configuration information for creating the user group, which is pre-configured before the user group is created;

a determining unit 604, configured to determine, in response to the group creation request, whether the graphical code identifier is associated with a user group created based on the group configuration information; if the graphical code identification is associated with a user group created based on the group configuration information, determining whether the number of members of the user group reaches a preset threshold value;

a creating unit 606, configured to create a new user group based on the group configuration information if the number of members of the user group reaches a preset threshold, join the user to the new user group, and update the user group associated with the graphical code identifier to the new user group.

In this embodiment, the creating unit 606 is further configured to:

and if the graphic code identifier is not associated with the user group created based on the group configuration information, creating a user group based on the group configuration information, joining the user to the created user group, and associating the created user group with the graphic code identifier.

In this embodiment, the determining unit 604 is further configured to:

detecting whether the user group is in an abnormal state;

if the user group is in a normal state, further determining whether the number of the members of the user group reaches a preset threshold value;

the creating unit 606 is further configured to:

In this embodiment, the group creation request further carries a user identifier corresponding to the user;

the determining unit 604 is further configured to:

if the user group is added, determining whether the user group which the user is added is in an abnormal state; if the user group which the user has joined is in an abnormal state, further determining whether the number of members of the user group associated with the graphical code identifier reaches a preset threshold value;

if not, further determining whether the number of the members of the user group associated with the graphical code identifier reaches a preset threshold value.

In this embodiment, the creating unit 606 is specifically configured to:

In this embodiment, the target service includes a customer service; the user group includes a service group.

The implementation process of the functions and actions of each unit in the above device is specifically described in the implementation process of the corresponding step in the above method, and is not described herein again.

For the device embodiments, since they substantially correspond to the method embodiments, reference may be made to the partial description of the method embodiments for relevant points. The above-described embodiments of the apparatus are only illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution in the specification. One of ordinary skill in the art can understand and implement it without inventive effort.

The systems, devices, modules or units illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product with certain functions. A typical implementation device is a computer, which may take the form of a personal computer, laptop computer, cellular telephone, camera phone, smart phone, personal digital assistant, media player, navigation device, email messaging device, game console, tablet computer, wearable device, or a combination of any of these devices.

In a typical configuration, a computer includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic disk storage, quantum memory, graphene-based storage media or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

The foregoing description has been directed to specific embodiments of this disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims may be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing may also be possible or may be advantageous.

The terminology used in the description of the one or more embodiments is for the purpose of describing the particular embodiments only and is not intended to be limiting of the description of the one or more embodiments. As used in one or more embodiments of the present specification and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items.

It should be understood that although the terms first, second, third, etc. may be used in one or more embodiments of the present description to describe various information, such information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of one or more embodiments herein. The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination", depending on the context.

The above description is only for the purpose of illustrating the preferred embodiments of the one or more embodiments of the present disclosure, and is not intended to limit the scope of the one or more embodiments of the present disclosure, and any modifications, equivalent substitutions, improvements, etc. made within the spirit and principle of the one or more embodiments of the present disclosure should be included in the scope of the one or more embodiments of the present disclosure.

Claims

1. A method of creating a group, the method comprising:

if the graphical code identification is not associated with a user group created based on the group configuration information, creating a user group based on the group configuration information, joining the user to the created user group, and associating the created user group with the graphical code identification;

2. The method of claim 1, before the determining whether the number of members of the user group reaches a preset threshold, further comprising:

detecting whether the user group is in an abnormal state;

3. The method according to claim 1, wherein the group creation request further carries a user identifier corresponding to the user;

4. The method of claim 1, the creating a new user group based on the group configuration information, joining a user to the new user group, and updating the user group associated with the graphical code identification to the new user group, comprising:

5. The method of any of claims 1 to 4, the target service comprising a customer service; the user group comprises a service group.

6. A create group device, the device comprising:

a determining unit, configured to determine, in response to the group creation request, whether the graphical code identifier is associated with a user group created based on the group configuration information;

a creating unit, configured to create a user group based on the group configuration information if the graphical code identifier is not associated with the user group created based on the group configuration information, join the user to the created user group, and associate the created user group with the graphical code identifier;

the determining unit is further configured to determine whether the number of members of the user group reaches a preset threshold value if the graphical code identifier is associated with the user group created based on the group configuration information;

the creating unit is further configured to create a new user group based on the group configuration information if the number of members of the user group reaches a preset threshold, join the user to the new user group, and update the user group associated with the graphical code identifier to the new user group.

7. An electronic device comprises a communication interface, a processor, a memory and a bus, wherein the communication interface, the processor and the memory are connected with each other through the bus;

the memory stores machine-readable instructions, and the processor executes the method of any one of claims 1 to 5 by calling the machine-readable instructions.

8. A machine readable storage medium having stored thereon machine readable instructions which, when invoked and executed by a processor, implement the method of any of claims 1 to 5.