CN113177822A - Cross-border e-commerce multi-channel order management method, system and equipment - Google Patents
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Abstract
The invention discloses a cross-border e-commerce multi-channel order management method, a system and equipment, wherein the method comprises the following steps: acquiring an order data file, and identifying a file source identifier of the order data file; judging whether the order data file needs to be verified or not according to the file source identification, and if not, directly receiving the order data file; and acquiring the received order in the order data file, and generating a system order corresponding to the order according to the product SKU associated with the commodity in the order when the commodity in the order has the associated product SKU in the system server. The cross-border e-commerce multi-channel order management method, the cross-border e-commerce multi-channel order management system and the cross-border e-commerce multi-channel order management equipment can realize management of cross-border e-commerce orders from multiple channel sources, reduce the processing pressure of a server, save the manual processing cost and improve the efficiency of cross-border e-commerce multi-channel order management.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a cross-border e-commerce multi-channel order management method, system and equipment.
Background
At present, cross-border e-commerce platforms are numerous, domestic products have great advantages, many foreign customers hand orders to Chinese merchants for delivery, large batches of orders to be managed are generated along with the rapid increase of the transaction scale of the cross-border e-commerce in China, and the order processing needs to be gradually perfected to push the continuous increase of the transaction scale of the cross-border e-commerce.
The existing method is that foreign customers arrange order data into Excel documents, manually process the Excel documents, send the Excel documents to Chinese merchants by means of mails, the Chinese merchants manually import the Excel documents into an ERP system for order processing, and inform the customers of tracking information by means of mails; in addition, some centralized management order management platforms exist at present, users also upload orders in batches for management and tracking, the batch processing mode has high requirements on the capacity of a system server, server resources are wasted, the order management efficiency is low, order transmission information cannot be fed back in time, and intelligent order management and tracking cannot be achieved.
Disclosure of Invention
To solve at least one technical problem in the prior art, according to an aspect of an embodiment of the present invention, there is provided a cross-border e-commerce multi-channel order management method, including:
acquiring an order data file, and identifying a file source identifier of the order data file;
judging whether the order data file needs to be verified or not according to the file source identification, and if not, directly receiving the order data file;
and acquiring the received order in the order data file, and generating a system order corresponding to the order according to the product SKU associated with the commodity in the order when the commodity in the order has the associated product SKU in the system server.
In an embodiment, the determining whether the order data file needs to be checked according to the file source identifier further includes: if so, checking the order data file according to an order checking rule, if the order data file passes the checking, receiving the order data file, and if the order data file does not pass the checking, terminating the receiving of the order data file.
In one embodiment, the order verification rules include whether the delivery country in the order is a permitted delivery country and whether the item in the order is a permitted item, the verification passing when the delivery country of the order in the order data file is a permitted delivery country and when the item of the order in the order data file is a permitted item, the verification failing otherwise.
In one embodiment, when the product in the order does not have a product SKU associated in the system server, the product in the order is associated with the product SKU corresponding to the product in the system server, and the system order corresponding to the order is generated according to the associated product SKU.
In one embodiment, the obtaining the order data file comprises: the method comprises the steps of obtaining an order data file from an authorized third-party platform or a self-building station, or obtaining a form order data file uploaded to a system by a client, or obtaining the order data file from a client ERP system through an API (application programming interface), wherein a file source identifier is used for representing that the order data file comes from the third-party platform or the self-building station or the client uploading or the client ERP system.
In an embodiment, the determining whether the order data file needs to be verified according to the file source identifier includes: identifying the source of the order data file according to the file source identification, and judging whether the order data file needs to be verified or not according to the source of the order data file, wherein when the order data file is from the third-party platform or the self-built station, the order data file needs to be verified, and when the order data file is from a customer uploading or a customer ERP system, the order data file does not need to be verified.
In one embodiment, when the order data file originates from the third party platform or a self-established site, the method further comprises: and transmitting the logistics information back to the third party platform or the self-built station.
To achieve the above object, according to still another aspect of an embodiment of the present invention, there is provided a cross-border e-commerce multi-channel order management system including:
the data acquisition module is used for acquiring the order data file and identifying the file source identification of the order data file;
the order data receiving module is used for judging whether the order data file needs to be verified or not according to the file source identification, and if not, directly receiving the order data file;
and the order generation module is used for acquiring the received order in the order data file, and generating a system order corresponding to the order according to the product SKU associated with the commodity in the order when the commodity in the order has the product SKU associated with the commodity in the system server.
To achieve the above object, according to still another aspect of an embodiment of the present invention, there is provided an electronic apparatus.
An electronic device of an embodiment of the present invention includes: one or more processors; and the storage device is used for storing one or more programs, and when the one or more programs are executed by the one or more processors, the one or more processors realize the cross-border e-commerce multi-channel order management method provided by the embodiment of the invention.
To achieve the above object, according to still another aspect of an embodiment of the present invention, there is provided a computer-readable medium.
A computer-readable medium of an embodiment of the present invention has a computer program stored thereon, which when executed by a processor implements the cross-border e-commerce multi-channel order management method provided by an embodiment of the present invention.
The embodiment of the invention has the following advantages or beneficial effects: according to the cross-border e-commerce multi-channel order management method provided by the embodiment of the invention, order data files are obtained through multiple channels, and then the source of the order data files is identified by identifying the file source identification of the order data files; judging whether the order data file needs to be verified according to the file source identification, if not, directly receiving the order data file, further adopting different processing means for the order data files from different sources, and carrying out centralized order receiving according to an order synchronization rule set by a client to realize unified centralized management and tracking on orders from multiple channels; when the order data file is obtained from multiple channels and received according to the order receiving rule, the order in the received order data file is obtained, and when the commodity in the order has a product SKU associated with the commodity in the order in the system server, the system order corresponding to the order is generated according to the product SKU associated with the commodity in the order, so that whether the product SKU of the associated commodity exists in the order data file from multiple channels can be verified, the order in the order data file from multiple channels can be managed, the commodity corresponding to the order can be delivered, and other operations can be performed, and the subsequent logistics information synchronization and tracking of the commodity in the order can be facilitated. Therefore, centralized management of multi-channel orders in the cross-border e-commerce business is achieved, the system can synchronously manage the orders in real time when the orders are generated, the need of a server with large capacity due to batch operation is avoided, the processing pressure of the server is reduced, meanwhile, labor cost is saved, processing efficiency is improved, order transmission can be timely fed back, and user experience in the cross-border e-commerce business is improved.
Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.
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The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
FIG. 1 is a schematic main flow chart of a cross-border e-commerce multi-channel order management method according to an embodiment of the present invention;
FIG. 2 is a block diagram of the cross-border e-commerce multi-channel order management system according to an embodiment of the present invention;
FIG. 3 is a flowchart of an order processing for a cross-border e-commerce multi-channel order management method according to an embodiment of the present invention;
FIG. 4 is an exemplary system architecture diagram to which embodiments of the present invention may be applied;
fig. 5 is a schematic block diagram of a computer system suitable for use in implementing a terminal device or server of an embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention are described below with reference to the accompanying drawings, in which various details of embodiments of the invention are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
Fig. 1 is a schematic main flow diagram of a cross-border e-commerce multi-channel order management method according to an embodiment of the present invention, and the cross-border e-commerce multi-channel order management method provided by the embodiment of the present invention includes:
s101: acquiring an order data file, and identifying a file source identifier of the order data file;
s102: judging whether the order data file needs to be verified or not according to the file source identification, and if not, directly receiving the order data file;
s103: and acquiring the received order in the order data file, and generating a system order corresponding to the order according to the product SKU associated with the commodity in the order when the commodity in the order has the associated product SKU in the system server.
In step S101, an order data file is obtained through multiple channels, and a file source identifier of the order data file is identified. Orders from different channels may have different file source identifiers, and the source channel of the order data is identified by identifying the file source identifier of the order data file. For example, the multiple channels may be a third-party platform (such as amazon, sumaitong, Wish, Ebay) and a self-built station (a shopping platform built by a customer), a platform authorized by the customer and having a data acquisition right, an order data file (such as an order form) arranged by the customer, or an order data file read through an API interface by a customer-owned ERP system, and marking source identification may be performed on the data file for data from different channels, so as to facilitate identification during order processing.
In one embodiment, the obtaining the order data file comprises: the method comprises the steps of obtaining an order data file from an authorized third-party platform or a self-building station, or obtaining a form order data file uploaded to a system by a client, or obtaining the order data file from a client ERP system through an API (application programming interface), wherein a file source identifier is used for representing that the order data file comes from the third-party platform or the self-building station or the client uploading or the client ERP system. Therefore, centralized management and follow-up can be carried out on the order data of multiple channels of the customer, so that the order management efficiency is improved, and the processing pressure of a system server is reduced.
Here, the third party platform may be various e-commerce platforms and shopping platforms built by the customers themselves, such as amazon, sukiosks, Wish, Ebay, and self-built stations. When a third party platform or customer self-established station obtains data, authorization of the customer third party platform or self-established station must be provided.
Before acquiring data, a client is first required to register as a cooperative client. The client can register through the system interface, the basic information of the client is input during registration and submitted to the system background for auditing, the client becomes a cooperative client after the auditing is passed, and the cooperation with the client is terminated if the auditing is not passed. For the cooperative client, the client account can be assigned with the authority, which can include but is not limited to uploading an order data file in an Excel format directly through a system account, synchronously uploading order data by butting the client's own ERP system to the open API interface of the system, and automatically synchronizing the order data file of the client third-party platform or the self-built station to the system through the order synchronization rule set by the client. For example, after a customer registers on the system interface to become a cooperative customer, the order needing to be shipped by a Chinese merchant is arranged into an Excel form and then directly uploaded to the system, and unified order management and logistics information tracking are realized on the system; or when the client has the ERP system, the order data is automatically synchronized by communicating the ERP system with the open API of the system, so that the order is centrally managed and tracked; when a client has a third-party platform or a self-building station, after the client becomes a cooperative client, authorization is completed by inputting a shop user name and a password on the system, and an order synchronization rule is set, so that order synchronization is performed according to the order synchronization rule.
In step S102, it is determined whether the order data file needs to be verified according to the file source identifier, and if not, the order data file is directly received. And for the obtained order data file, directly receiving the order data file only if the order data file does not need to be verified, and if the order data file needs to be verified, determining whether to receive the order data file or not after verifying the order data file. Here, whether the order data file needs to be verified can be judged according to the file source identifier of the obtained order data file, the file source identifier can identify that the order data file is from an Excel or customer ERP system uploaded by a third-party platform, a self-built station or a customer, and the order data file from the third-party platform or the self-built station needs to be verified. The verification rule can be verified through an order synchronization rule set by a client when the client authorizes the system.
In an embodiment, the determining whether the order data file needs to be checked according to the file source identifier further includes: if so, checking the order data file according to an order checking rule, if the order data file passes the checking, receiving the order data file, and if the order data file does not pass the checking, terminating the receiving of the order data file. The order verification rule may be an order synchronization rule set when the customer authorizes the system with a third-party platform or a self-established station, for example, the synchronization rule may be set such that when both a country of delivery and a product of the order are allowed to be delivered, the order verification is passed, and if one of the country of delivery and the product of the delivery is not satisfied, the order verification is not passed. And the order data file which is received in the ending mode cannot be synchronized into the system, so that invalid orders are prevented from occupying server resources.
In one embodiment, the order verification rules include whether the delivery country in the order is a permitted delivery country and whether the item in the order is a permitted item, the verification passing when the delivery country of the order in the order data file is a permitted delivery country and when the item of the order in the order data file is a permitted item, the verification failing otherwise. Specifically, whether the delivery country in the order allows the delivery country refers to whether the delivery country of the item in the order allows delivery from the country where the system administrator (such as a chinese merchant) is located, whether the item in the order allows delivery from the country where the system administrator is located, whether the item is contraband in the country where the order is placed, or the like.
In an embodiment, the determining whether the order data file needs to be verified according to the file source identifier includes: identifying the source of the order data file according to the file source identification, and judging whether the order data file needs to be verified or not according to the source of the order data file, wherein when the order data file is from the third-party platform or the self-built station, the order data file needs to be verified, and when the order data file is from a customer uploading or a customer ERP system, the order data file does not need to be verified. Therefore, orders of a third-party platform or a self-built station can be automatically and synchronously managed and tracked, and the efficiency of order management is improved.
In step S103, an order in the received order data file is obtained, and when a product in the order has a product SKU associated in a system server, a system order corresponding to the order is generated according to the product SKU associated with the product in the order. When the system receives the order data file, matching and inquiring the commodities in the order data, judging whether the product SKU in the system server has associated commodities, when the commodities in the order have the associated product SKU in the system server, generating a system order corresponding to the order according to the product SKU associated with the commodities in the order, storing the order data in the system server, and performing subsequent order management and tracking. And further, a system administrator can carry out delivery and correlation of logistics information according to orders in the system.
In one embodiment, when the order data file originates from the third party platform or a self-established site, the method further comprises: and transmitting the logistics information back to the third party platform or the self-built station. After the system establishes the order, the merchant can carry out delivery operation of related commodities according to the system order, the merchant can manage logistics information after delivery is completed, and the system transmits the logistics information back to the client third-party platform, so that the client can track the order conveniently.
Fig. 3 is an order processing flow chart of the cross-border e-commerce multi-channel order management method according to the embodiment of the present invention, where for a registered and approved cooperative client, if order management is performed by authorizing a third party platform or a self-established station to a system, after a user places an order on the third party platform or the self-established station, order information may be synchronized to the system in real time or periodically, at this time, the system needs to perform order verification on the order first, if the verification passes, the order is received to generate a management order, and if the verification fails, the generation of the order is rejected; the order which is manually imported by a client or synchronized by an API interface is directly received and generated to be a management order without order verification. After the management order is generated, the system matches the commodities in the order to see whether the commodities in the order are related to a product SKU in the system or not, if yes, the commodities are delivered according to the SKU, after delivery is completed, logistics information correlation is carried out on the order, and then the logistics information is transmitted back to the client platform by the system.
Therefore, according to the cross-border e-commerce multi-channel order management method provided by the embodiment of the invention, the order data file is obtained through multiple channels, and then the source of the order data file is identified by identifying the file source identification of the order data file; judging whether the order data file needs to be verified according to the file source identification, if not, directly receiving the order data file, further adopting different processing means for the order data files from different sources, and carrying out centralized order receiving according to an order synchronization rule set by a client to realize unified centralized management and tracking on orders from multiple channels; when the order data file is obtained from multiple channels and received according to the order receiving rule, the order in the received order data file is obtained, and when the commodity in the order has a product SKU associated with the commodity in the order in the system server, the system order corresponding to the order is generated according to the product SKU associated with the commodity in the order, so that whether the product SKU of the associated commodity exists in the order data file from multiple channels can be verified, the order in the order data file from multiple channels can be managed, the commodity corresponding to the order can be delivered, and other operations can be performed, and the subsequent logistics information synchronization and tracking of the commodity in the order can be facilitated. Therefore, centralized management of multi-channel orders in the cross-border e-commerce business is achieved, the system can synchronously manage the orders in real time when the orders are generated, the need of a server with large capacity due to batch operation is avoided, the processing pressure of the server is reduced, meanwhile, labor cost is saved, processing efficiency is improved, order transmission can be timely fed back, and user experience in the cross-border e-commerce business is improved.
Fig. 2 is a main block diagram of a cross-border e-commerce multi-channel order management system according to an embodiment of the present invention, and the cross-border e-commerce multi-channel order management system 200 according to an embodiment of the present invention includes:
a data obtaining module 201, configured to obtain an order data file, and identify a file source identifier of the order data file;
the order data receiving module 202 is configured to determine whether the order data file needs to be verified according to the file source identifier, and if not, directly receive the order data file;
the order generating module 203 is configured to obtain the order in the received order data file, and generate a system order corresponding to the order according to a product SKU associated with a product in the order when the product in the order has a product SKU associated with the product in the system server.
In the data obtaining module 201, the order data file is obtained through multiple channels, and the file source identifier of the order data file is identified. Orders from different channels may have different file source identifiers, and the source channel of the order data is identified by identifying the file source identifier of the order data file. For example, the multiple channels may be a third-party platform (such as amazon, sumaitong, Wish, Ebay) and a self-built station (a shopping platform built by a customer), a platform authorized by the customer and having a data acquisition right, an order data file (such as an order form) arranged by the customer, or an order data file read through an API interface by a customer-owned ERP system, and marking source identification may be performed on the data file for data from different channels, so as to facilitate identification during order processing.
In one embodiment, the obtaining the order data file comprises: the method comprises the steps of obtaining an order data file from an authorized third-party platform or a self-building station, or obtaining a form order data file uploaded to a system by a client, or obtaining the order data file from a client ERP system through an API (application programming interface), wherein a file source identifier is used for representing that the order data file comes from the third-party platform or the self-building station or the client uploading or the client ERP system. Therefore, centralized management and follow-up can be carried out on the order data of multiple channels of the customer, so that the order management efficiency is improved, and the processing pressure of a system server is reduced.
Here, the third party platform may be various e-commerce platforms and shopping platforms built by the customers themselves, such as amazon, sukiosks, Wish, Ebay, and self-built stations. When a third party platform or customer self-established station obtains data, authorization of the customer third party platform or self-established station must be provided.
Before acquiring data, a client is first required to register as a cooperative client. The client can register through the system interface, the basic information of the client is input during registration and submitted to the system background for auditing, the client becomes a cooperative client after the auditing is passed, and the cooperation with the client is terminated if the auditing is not passed. For the cooperative client, the client account can be assigned with the authority, which can include but is not limited to uploading an order data file in an Excel format directly through a system account, synchronously uploading order data by butting the client's own ERP system to the open API interface of the system, and automatically synchronizing the order data file of the client third-party platform or the self-built station to the system through the order synchronization rule set by the client. For example, after a customer registers on the system interface to become a cooperative customer, the order needing to be shipped by a Chinese merchant is arranged into an Excel form and then directly uploaded to the system, and unified order management and logistics information tracking are realized on the system; or when the client has the ERP system, the order data is automatically synchronized by communicating the ERP system with the open API of the system, so that the order is centrally managed and tracked; when a client has a third-party platform or a self-building station, after the client becomes a cooperative client, authorization is completed by inputting a shop user name and a password on the system, and an order synchronization rule is set, so that order synchronization is performed according to the order synchronization rule.
In the order generating module 203, whether the order data file needs to be verified is judged according to the file source identifier, and if not, the order data file is directly received. And for the obtained order data file, directly receiving the order data file only if the order data file does not need to be verified, and if the order data file needs to be verified, determining whether to receive the order data file or not after verifying the order data file. Here, whether the order data file needs to be verified can be judged according to the file source identifier of the obtained order data file, the file source identifier can identify that the order data file is from an Excel or customer ERP system uploaded by a third-party platform, a self-built station or a customer, and the order data file from the third-party platform or the self-built station needs to be verified. The verification rule can be verified through an order synchronization rule set by a client when the client authorizes the system.
In an embodiment, the determining whether the order data file needs to be checked according to the file source identifier further includes: if so, checking the order data file according to an order checking rule, if the order data file passes the checking, receiving the order data file, and if the order data file does not pass the checking, terminating the receiving of the order data file. The order verification rule may be an order synchronization rule set when the customer authorizes the system with a third-party platform or a self-established station, for example, the synchronization rule may be set such that when both a country of delivery and a product of the order are allowed to be delivered, the order verification is passed, and if one of the country of delivery and the product of the delivery is not satisfied, the order verification is not passed. And the order data file which is received in the ending mode cannot be synchronized into the system, so that invalid orders are prevented from occupying server resources.
In one embodiment, the order verification rules include whether the delivery country in the order is a permitted delivery country and whether the item in the order is a permitted item, the verification passing when the delivery country of the order in the order data file is a permitted delivery country and when the item of the order in the order data file is a permitted item, the verification failing otherwise. Specifically, whether the delivery country in the order allows the delivery country refers to whether the delivery country of the item in the order allows delivery from the country where the system administrator (such as a chinese merchant) is located, whether the item in the order allows delivery from the country where the system administrator is located, whether the item is contraband in the country where the order is placed, or the like.
In an embodiment, the determining whether the order data file needs to be verified according to the file source identifier includes: identifying the source of the order data file according to the file source identification, and judging whether the order data file needs to be verified or not according to the source of the order data file, wherein when the order data file is from the third-party platform or the self-built station, the order data file needs to be verified, and when the order data file is from a customer uploading or a customer ERP system, the order data file does not need to be verified. Therefore, orders of a third-party platform or a self-built station can be automatically and synchronously managed and tracked, and the efficiency of order management is improved.
In the order generating module 203, the order in the received order data file is obtained, and when the commodity in the order has a product SKU associated in the system server, the system order corresponding to the order is generated according to the product SKU associated with the commodity in the order. When the system receives the order data file, matching and inquiring the commodities in the order data, judging whether the product SKU in the system server has associated commodities, when the commodities in the order have the associated product SKU in the system server, generating a system order corresponding to the order according to the product SKU associated with the commodities in the order, storing the order data in the system server, and performing subsequent order management and tracking. And further, a system administrator can carry out delivery and correlation of logistics information according to orders in the system.
In one embodiment, the system further comprises a logistics information returning module, which is used for returning logistics information to the third party platform or the self-building station when the order data file originates from the third party platform or the self-building station. After the system establishes the order, the merchant can carry out delivery operation of related commodities according to the system order, the merchant can manage logistics information after delivery is completed, and the system transmits the logistics information back to the client third-party platform, so that the client can track the order conveniently.
Therefore, the cross-border e-commerce multi-channel order management system provided by the embodiment of the invention acquires the order data file through multiple channels, and then identifies the source of the order data file by identifying the file source identifier of the order data file; judging whether the order data file needs to be verified according to the file source identification, if not, directly receiving the order data file, further adopting different processing means for the order data files from different sources, and carrying out centralized order receiving according to an order synchronization rule set by a client to realize unified centralized management and tracking on orders from multiple channels; when the order data file is obtained from multiple channels and received according to the order receiving rule, the order in the received order data file is obtained, and when the commodity in the order has a product SKU associated with the commodity in the order in the system server, the system order corresponding to the order is generated according to the product SKU associated with the commodity in the order, so that whether the product SKU of the associated commodity exists in the order data file from multiple channels can be verified, the order in the order data file from multiple channels can be managed, the commodity corresponding to the order can be delivered, and other operations can be performed, and the subsequent logistics information synchronization and tracking of the commodity in the order can be facilitated. Therefore, centralized management of multi-channel orders in the cross-border e-commerce business is achieved, the system can synchronously manage the orders in real time when the orders are generated, the need of a server with large capacity due to batch operation is avoided, the processing pressure of the server is reduced, meanwhile, labor cost is saved, processing efficiency is improved, order transmission can be timely fed back, and user experience in the cross-border e-commerce business is improved.
According to an embodiment of the invention, an electronic device is also provided.
The electronic device of the embodiment of the invention comprises: at least one processor; and a memory communicatively coupled to the at least one processor; wherein the memory stores instructions executable by the one processor to cause the at least one processor to perform a cross-border e-commerce multi-channel order management method provided by an embodiment of the invention.
According to an embodiment of the present invention, there is also provided a computer-readable medium.
A computer-readable medium of an embodiment of the present invention has a computer program stored thereon, which when executed by a processor implements the cross-border e-commerce multi-channel order management method provided by an embodiment of the present invention.
Fig. 4 is an exemplary system architecture diagram to which embodiments of the present invention may be applied.
As shown in fig. 4, the system architecture 300 may include terminal devices 301, 302, 303, a network 304, and a server 305. The network 304 serves as a medium for providing communication links between the terminal devices 301, 302, 303 and the server 305. Network 304 may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.
The user may use the terminal device 301, 302, 303 to interact with the server 305 via the network 304 to receive or send messages or the like. Various client applications may be installed on the terminal devices 301, 302, 303.
The terminal devices 301, 302, 303 may be, but are not limited to, smart phones, tablet computers, laptop portable computers, desktop computers, and the like.
The server 305 may be a server that provides various services, and may analyze and process data such as a received attribute information query request, and feed back a processing result (for example, attribute information — just an example) to the terminal device.
It should be noted that the cross-border e-commerce multichannel order management method provided by the embodiment of the present invention is generally executed by the terminal device or the server 305, and accordingly, the cross-border e-commerce multichannel order management system is generally disposed in the terminal device or the server 305.
It should be understood that the number of terminal devices, networks, and servers in fig. 4 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.
Referring now to FIG. 5, a block diagram of a computer system 400 suitable for use with a terminal device implementing an embodiment of the invention is shown. The terminal device shown in fig. 4 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 5, the computer system 400 includes a Central Processing Unit (CPU)401 that can perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)402 or a program loaded from a storage section 404 into a Random Access Memory (RAM) 403. In the RAM 403, various programs and data necessary for the operation of the system 400 are also stored. The CPU 401, ROM 402, and RAM 403 are connected to each other via a bus 404. An input/output (I/O) interface 405 is also connected to bus 404.
The following components are connected to the I/O interface 405: an input section 406 including a keyboard, a mouse, and the like; an output section 407 including a display device such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage section 408 including a hard disk and the like; and a communication section 409 including a network interface card such as a LAN card, a modem, or the like. The communication section 409 performs communication processing via a network such as the internet. A driver 410 is also connected to the I/O interface 405 as needed. A removable medium 411 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 410 as necessary, so that a computer program read out therefrom is mounted into the storage section 408 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 409, and/or installed from the removable medium 411. The computer program performs the above-described functions defined in the system of the present invention when executed by a Central Processing Unit (CPU) 401.
It should be noted that the computer readable medium shown in the present invention can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present invention, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The modules described in the embodiments of the present invention may be implemented by software or hardware. The described modules may also be provided in a processor, which may be described as: a processor includes a sending module, an obtaining module, a determining module, and a first processing module. The names of these modules do not in some cases constitute a limitation on the unit itself, and for example, the sending module may also be described as a "module that sends a picture acquisition request to a connected server".
The above-described embodiments should not be construed as limiting the scope of the invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions can occur, depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A cross-border e-commerce multi-channel order management method is characterized by comprising the following steps:
acquiring an order data file, and identifying a file source identifier of the order data file;
judging whether the order data file needs to be verified or not according to the file source identification, and if not, directly receiving the order data file;
and acquiring the received order in the order data file, and generating a system order corresponding to the order according to the product SKU associated with the commodity in the order when the commodity in the order has the associated product SKU in the system server.
2. The cross-border e-commerce multi-channel order management method of claim 1, wherein the determining whether the order data file needs to be verified according to the file source identifier further comprises: if so, checking the order data file according to an order checking rule, if the order data file passes the checking, receiving the order data file, and if the order data file does not pass the checking, terminating the receiving of the order data file.
3. The cross-border e-commerce multi-channel order management method of claim 2, wherein the order verification rules include whether the shipping country in the order is a permitted shipping country and whether the goods in the order are permitted goods, when the shipping country of the order in the order data file is a permitted shipping country and when the goods of the order in the order data file are permitted goods, the verification passes, otherwise the verification fails.
4. The cross-border e-commerce multi-channel order management method as claimed in claim 1, wherein when the commodity in the order has no associated product SKU in the system server, the commodity in the order is associated with the product SKU corresponding to the commodity in the system server, and the system order corresponding to the order is generated according to the associated product SKU.
5. The cross-border e-commerce multi-channel order management method of claim 1, wherein the obtaining of the order data file comprises: the method comprises the steps of obtaining an order data file from an authorized third-party platform or a self-building station, or obtaining a form order data file uploaded to a system by a client, or obtaining the order data file from a client ERP system through an API (application programming interface), wherein a file source identifier is used for representing that the order data file comes from the third-party platform or the self-building station or the client uploading or the client ERP system.
6. The cross-border e-commerce multi-channel order management method as claimed in claim 5, wherein the determining whether the order data file needs to be verified according to the file source identifier comprises: identifying the source of the order data file according to the file source identification, and judging whether the order data file needs to be verified or not according to the source of the order data file, wherein when the order data file is from the third-party platform or the self-built station, the order data file needs to be verified, and when the order data file is from a customer uploading or a customer ERP system, the order data file does not need to be verified.
7. The cross-border e-commerce multi-channel order management method of claim 5, wherein when the order data file originates from the third party platform or a self-established site, the method further comprises: and transmitting the logistics information back to the third party platform or the self-built station.
8. A cross-border e-commerce multi-channel order management system, comprising:
the data acquisition module is used for acquiring the order data file and identifying the file source identification of the order data file;
the order data receiving module is used for judging whether the order data file needs to be verified or not according to the file source identification, and if not, directly receiving the order data file;
and the order generation module is used for acquiring the received order in the order data file, and generating a system order corresponding to the order according to the product SKU associated with the commodity in the order when the commodity in the order has the product SKU associated with the commodity in the system server.
9. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the cross-border e-commerce multi-channel order management method of any one of claims 1-7.
10. A computer-readable medium, on which a computer program is stored, which, when being executed by a processor, carries out a cross-border e-commerce multi-channel order management method according to any one of claims 1 to 7.
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