CN113139790A - Attendance management method and system for express salesman - Google Patents
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Abstract
The invention relates to an attendance management method and system for express salesmen, wherein the method is applied to a salesmen end and comprises the following steps: receiving operation data of a service worker; starting a face recognition function according to the operation data, and carrying out face recognition on the salesman; after the face recognition is passed, starting a photo verification component, photographing a salesman, and acquiring a salesman card-punching photo; judging whether the card-punching photo of the service staff meets the wearing standard of the work clothes; if yes, generating a check-in task and sending the check-in task to the central server for the attendance management of the salesmen. According to the method, the head office manager can check the express service staff through face recognition and service identification.
Description
Technical Field
The invention relates to the technical field of express salesman attendance management, in particular to an attendance management method and system for express salesmen.
Background
At present express delivery company's attendance mode has a plurality ofly, for example: the system is used for checking in by swiping a card, checking in by swiping a face or checking in by an application terminal. Different attendance modes are selected according to different attendance requirements among enterprises. For example: some enterprises will add attendance items to express operators by wearing their work clothes. Meanwhile, enterprises can also count the attendance rate of the express service staff in the holidays and the like. Through the attendance items, corresponding examination and reward can be performed on express operators. Due to the special operation mode of the express company, franchise network points are arranged in different cities of the express company, and express operators of the franchise network points also need to check attendance.
However, currently, each franchise node in the field of express delivery examines the salesperson by its own method, the headquarters cannot monitor by technical means, and only can monitor the video by manual means to perform random spot check, and the examination mode cannot meet the attendance management of the headquarters on the salesperson.
Disclosure of Invention
In view of this, the present invention provides an attendance management method and system for express clerks to overcome the defects in the prior art. The problem that the headquarters can not directly manage attendance of network point operators at present is solved.
In order to achieve the purpose, the invention adopts the following technical scheme:
an attendance management method for express delivery salesmen is applied to a salesmen side, and comprises the following steps:
receiving operation data of a service worker;
starting a face recognition function according to the operation data, and carrying out face recognition on the salesman;
after the face recognition is passed, starting a photo verification component, photographing the salesman, and acquiring a salesman card punching photo;
judging whether the salesman card-punching picture meets the worker clothes wearing standard or not;
if yes, generating a check-in task and sending the check-in task to the central server for the attendance management of the salesmen.
Optionally, the starting a face recognition function according to the operation data to perform face recognition on the salesman includes:
after receiving the operation data, identifying the account information of the operator generating the operation data;
calling an attendant registration photo stored in a preset attendant database according to the attendant account information;
and acquiring the facial feature information of the salesman, and performing feature comparison on the facial feature information and the salesman registration photo.
Optionally, the determining whether the salesman card-punching photo meets the standard of wearing the industrial suit includes:
judging whether the service staff wears the service clothes in the service staff card-punching picture;
if the worker clothes are worn, judging whether a worker clothes mark exists on the worker clothes in the card-punching picture of the waiter;
and if the service mark exists, judging that the card-punching picture of the service worker meets the service wearing standard.
Optionally, the method further includes:
acquiring the position information of the operator terminal;
judging whether the position information is in the service range of the express delivery network;
and if the attendance is not in the service range, generating a positioning examination failure instruction, and sending the positioning examination failure instruction to the central server for attendance abnormal management.
An attendance management method for express operators, which is applied to a central server and comprises the following steps:
receiving a sign-in task sent by a service staff end, wherein the sign-in task is generated after the service staff end carries out face recognition and service recognition on a service staff; the sign-in task comprises an operator card-punching photo and operator account information;
judging whether an abnormal record exists in a salesman corresponding to the sign-in task or not according to the sign-in task;
if no abnormal record exists, carrying out manual examination and verification on the salesman;
if the manual examination and verification is passed, storing second set time of the operator card punching photo;
if the manual check and verification fails or an abnormal record exists in the salesman corresponding to the check-in task, storing the first set time of the salesman card-punching picture, and performing attendance abnormal management.
Optionally, the performing manual review and verification on the salesman includes:
judging whether the check-in task is manually checked during face recognition and worker service recognition;
if the verification is manual, judging whether the manual spot check verification task passes;
if the audit task passes or the face recognition and the service recognition are not carried out by manual audit, executing the step of storing the second set time of the operator card-punching picture;
and if the audit task is not passed, executing the step of storing the first set time of the employee card-punching picture and performing attendance abnormal management.
An attendance management system for express delivery salesmen, comprising:
the system comprises a service staff end and a central server in communication connection with the service staff end;
the service personnel end comprises: the system comprises a first processor and a first memory connected with the first processor;
the first memory is used for storing a computer program, and the computer program is at least used for executing the attendance management method of the express salesman;
the first processor is configured to invoke and execute the computer program in the first memory.
The center server includes:
the second processor and a second memory connected with the second processor;
the second memory is used for storing a computer program, and the computer program is at least used for executing the attendance management method of the express salesman;
the second processor is configured to invoke and execute the computer program in the second memory.
The technical scheme provided by the application can comprise the following beneficial effects:
the application discloses an attendance management method for express salesman, which is applied to a salesman end and comprises the following steps: when a salesman punches a card for a service every day, the operation is carried out at a salesman end, and then the salesman end receives operation data of the salesman; then, starting a face recognition function, and carrying out face recognition on the salesman; after the face recognition is passed, starting a photo verification component, photographing the salesman, and acquiring a salesman card punching photo; judging whether the salesman card-punching picture meets the worker clothes wearing standard or not; if yes, generating a check-in task and sending the check-in task to the central server for the attendance management of the salesmen. In the method, when the operator punches the card for the work service, the operator firstly carries out face recognition on the card, and the condition that the card punch is consistent with an account user is ensured, so that the authenticity of punching the card by the operator is ensured. Meanwhile, after the salesperson passes the face recognition verification, the worker-dress whether standard or not is verified for the salesperson card-punching photos, the verification result is sent to the central server, and the central server manages the card-punching information of all salespersons of all network points, so that the attendance management of all salespersons of the express company is realized.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a flowchart of an attendance management method applied to an express attendant at an attendant end according to an embodiment of the present invention;
fig. 2 is a flowchart of an attendance management method applied to an express clerk in a central server according to an embodiment of the present invention;
fig. 3 is a structural diagram of an attendance management system of an express clerk according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be described in detail below. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the examples given herein without any inventive step, are within the scope of the present invention.
The application background of the attendance management method in the application is introduced. The 'salesman attendance management' in the application mainly comprises two parts: the method comprises the steps that firstly, the home headquarter of the express company examines whether an operator wears the work clothes during the work of the express company, the wearing of the work clothes influences the brand recognition and the public reputation of the express company in a client core, and secondly, when the express is not closed in spring festival, the fact that the operator adheres to the post is confirmed, and the basis is made for the issuing of the follow-up spring festival consolation red paper.
Meanwhile, in the implementation process of the method, two terminals are relied on, one terminal is an operator terminal, and the other terminal is a central server. The service staff terminal is a dedicated application program for service staff, and is a pickup and delivery tool provided for all service staff in the express company, and 95% of service staff complete real person authentication on the dedicated application program. And the comet-eye system in the central server is an attendance unified management platform provided for network management personnel in headquarters and management areas.
In order to describe the implementation process of the attendance management method for the salesperson in the present application in more detail, the whole scheme is described in detail, specifically as follows:
when a service person punches a card for a service, firstly, the service person needs to punch the card through a special application program at a service person end, specifically:
fig. 1 is a flowchart of an attendance management method applied to an express attendant at an attendant end according to an embodiment of the present invention. Referring to fig. 1, an attendance management method for an express clerk, the method being applied to a clerk side, includes:
step 101: and receiving operation data of the service personnel. And the service person finishes the card punching of the service of each day by appointing time at an entrance appointed by the special application program of the service person. After logging in the dedicated application program, corresponding operation data is generated. Whether the service staff needs to carry out service card punching operation or not can be judged through the operation data. When a service person operates on the exclusive application program, different operation data can be generated according to different operations, and the service person end can know the requirements of the service person by judging the operation data.
Step 102: and starting a face recognition function according to the operation data, and carrying out face recognition on the salesman. Face recognition is performed here to ensure that the cardholder is in line with the user of the account.
After operation data of an operator is received, the account information of the operator corresponding to the operator is determined through the operation data, then, an operator registration photo stored when the operator enters the office is called from a preset operator database according to the account information of the operator, then, the operator registration photo is compared with the operator currently operating, specifically, facial feature information of the operator currently operating is compared with the operator registration photo, whether the two pictures belong to the same person or not is judged, and if the two pictures are judged to be the same person, it is determined that face recognition is passed. Otherwise, the current card punching personnel is judged to be inconsistent with the account user.
Step 103: and after the face recognition is passed, starting a photo verification component, photographing the salesman, and obtaining a salesman card-punching photo. After the face recognition of the salesman is passed, the face photo of the salesman who is currently checking the card is shot, and then the face photo is further recognized.
Step 104: and judging whether the salesman card-punching picture meets the wearing standard of the industrial garment.
After the operator passes the face recognition, the operator side starts the photo verification component to take a current picture of the operator, and it should be noted that the taken card-punching picture of the operator includes a face picture of the operator and a part of jacket picture. After the picture of the operator is taken, the picture of the operator is identified, whether the operator wears the work clothes in the picture is identified, and if the operator wears the work clothes, whether the work clothes in the picture have the work clothes mark specified by the company is further judged. If the worker clothes mark exists, the worker clothes mark judges that the worker clothes mark meets the worker clothes wearing standard specified by the company, otherwise, the worker clothes mark judges that the worker clothes mark does not meet the company requirements.
Step 105: if yes, generating a check-in task and sending the check-in task to the central server for the attendance management of the salesmen. When the work clothes of the business personnel meet the requirements of the company, the business personnel side uploads the data of the card punching of the business personnel to the central server, and then the central server performs related attendance management on the business personnel.
After the central server receives the data of the operator card punching, attendance management is carried out, specifically as follows:
fig. 2 is a flowchart of an attendance management method applied to an express clerk in a central server according to an embodiment of the present invention. Referring to fig. 2, an attendance management method for an express salesman, which is applied to a central server, includes:
step 201: receiving a sign-in task sent by a service staff end, wherein the sign-in task is generated after face recognition and service identification are carried out on the service staff by the service staff end; the sign-in task comprises an operator card-punching photo and operator account information. After the service staff side finishes the wearing inspection of the service staff clothes, the data generated by the card punching of the service staff is generated into a sign-in task and is sent to the central server, and after the central server receives the sign-in task, the central server identifies the sign-in task to obtain a card punching photo of the service staff and account information of the service staff, wherein the card punching photo and the account information of the service staff are contained in the sign-in task.
Step 202: and judging whether the salesman corresponding to the sign-in task has abnormal records or not according to the sign-in task. And then calling all previous check-in information of the operator in a database in the central server through the account information of the operator, and judging whether the previous check-in information of the operator has an abnormal record.
Step 203: and if no abnormal record exists, judging whether the check-in task is manually checked during face recognition and service recognition. And if the check-in task is manual, in order to avoid the influence of artificial subjective judgment, performing manual spot check on the check-in task.
Step 204: and if the verification is manual, judging whether the manual spot check verification task passes or not. When the manual spot check-in task is checked, the manual spot check result is input into the central server, and then whether the check-in task passes or not is judged according to the spot check result.
Step 205: if the audit task is not passed, the execution step stores the first set time of the operator card-punching picture, and attendance abnormal management is carried out. If the manual spot check task fails, the fact that the service employee card punching is abnormal is judged, and the card punching information of the service employee is stored. That is to say, the picture of the operator who has taken the card is saved, and at this time, the picture of the abnormal operator who has taken the card is saved for a first set time, and the first set time in this application is set as half a year. It should be noted that, the specific time length of the first setting time in this embodiment is not fixed, and may be determined according to the specific needs of the company.
Step 206: and if the audit task passes or the human face recognition and the worker service recognition are not carried out by manual audit, executing the step of storing the second set time of the operator for checking the card.
When the attendance task is not manual checking, the business employee service card punching operation process is determined not to be influenced by human subjective factors, and the business employee card punching photo can be directly stored in the central server for the second set time. Meanwhile, if the sign-in task is manual check, but the check is passed during the manual check, the operator card-punching picture is directly stored in the central server for the second set time. In this embodiment, the second setting time is initially selected to be 10 days, and similarly, the length of the second setting time is not fixed and can be determined according to the actual needs of the company.
The specific time duration of the first setting time and the second setting time in the above embodiments may be set according to actual situations, and the current setting principle is that the first setting time is longer than the second setting time. Namely, the abnormal attendance data is stored for a long time, and the normal attendance data is stored for a short time.
When abnormal attendance data exist, the central server manages the punch card photos of the salesmen according to the express delivery network when the punch card photos are stored, and unified management is performed on punch card data of the salesmen at the same network. Meanwhile, when the on duty condition of the operator needs to be counted, the statistics is carried out by taking the network points as units.
On the basis of the above embodiment, the service operator terminal in the present application also obtains the location information of the service operator terminal; judging whether the position information is in the service range of the express delivery network; and if the attendance is not in the service range, generating a positioning examination failure instruction, and sending the positioning examination failure instruction to the central server for attendance abnormal management. When the service staff service card punching is carried out at the service staff end, the geographical position information of the service staff end can be automatically positioned, and the geographical position information is used for judging whether the service staff is in the set area or not.
In the embodiment, the service person finishes the card punching of the work clothes every day within the appointed time of the appointed entrance of the exclusive application program, the work clothes card punching comprises face identification and work clothes identification, the face identification ensures that the card punching person is consistent with the account user, and the work clothes identification identifies whether the picture shot by the service person comprises work clothes marks of express companies and cooperation providers through a model, so that the service person is ensured to wear the specified work clothes at work today. Meanwhile, data of the salesman who checks the card are uploaded to the central server, and the central server displays normal and abnormal data according to the network point dimensionality.
In the embodiment, positioning judgment is added on the basis of work service examination, and whether the region to which the operator belongs is a network point service range or a network point operation field is judged when the operator photographs and identifies the work service. And if the salesman is not in the set area, judging that the salesman does not pass the positioning examination.
In order to more clearly introduce a hardware system for implementing the embodiment of the present invention, an embodiment of the present invention further provides an attendance management system for an express clerk, corresponding to the attendance management method for an express clerk provided by the embodiment of the present invention. Please see the examples below.
Fig. 3 is a structural diagram of an attendance management system of an express clerk according to an embodiment of the present invention. Referring to fig. 3, an attendance management system for express clerks includes:
the system comprises an operator terminal 301 and a central server 302 which is in communication connection with the operator terminal 301;
the service provider 301 comprises: the system comprises a first processor and a first memory connected with the first processor; the first memory is used for storing a computer program, and the computer program is at least used for executing the attendance management method of the express salesman; the first processor is configured to invoke and execute the computer program in the first memory.
The central server 302 includes:
the second processor and a second memory connected with the second processor; the second memory is used for storing a computer program, and the computer program is at least used for executing the attendance management method of the express salesman; the second processor is configured to invoke and execute the computer program in the second memory.
The attendance management system firstly realizes online attendance management of offline business personnel, and improves the management effect and influence; fair examination is carried out, and unfair results caused by message asymmetry on the line are avoided; the workload of the assessment personnel is reduced, and the assessment cost is saved for the general company.
It is understood that the same or similar parts in the above embodiments may be mutually referred to, and the same or similar parts in other embodiments may be referred to for the content which is not described in detail in some embodiments.
It should be noted that the terms "first," "second," and the like in the description of the present invention are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. Further, in the description of the present invention, the meaning of "a plurality" means at least two unless otherwise specified.
Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing specific logical functions or steps of the process, and alternate implementations are included within the scope of the preferred embodiment of the present invention in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present invention.
It should be understood that portions of the present invention may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.
It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and when the program is executed, the program includes one or a combination of the steps of the method embodiments.
In addition, functional units in the embodiments of the present invention may be integrated into one processing module, or each unit may exist alone physically, or two or more units are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. The integrated module, if implemented in the form of a software functional module and sold or used as a stand-alone product, may also be stored in a computer readable storage medium.
The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc.
In the description herein, references to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
Although embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present invention, and that variations, modifications, substitutions and alterations can be made to the above embodiments by those of ordinary skill in the art within the scope of the present invention.
Claims (7)
1. An attendance management method for express delivery salesmen is characterized in that the method is applied to a salesmen side, and comprises the following steps:
receiving operation data of a service worker;
starting a face recognition function according to the operation data, and carrying out face recognition on the salesman;
after the face recognition is passed, starting a photo verification component, photographing the salesman, and acquiring a salesman card punching photo;
judging whether the salesman card-punching picture meets the worker clothes wearing standard or not;
if yes, generating a check-in task and sending the check-in task to the central server for the attendance management of the salesmen.
2. The method of claim 1, wherein the starting a face recognition function according to the operation data to perform face recognition on the salesperson comprises:
after receiving the operation data, identifying the account information of the operator generating the operation data;
calling an attendant registration photo stored in a preset attendant database according to the attendant account information;
and acquiring the facial feature information of the salesman, and performing feature comparison on the facial feature information and the salesman registration photo.
3. The method of claim 1, wherein said determining whether the clerk punch card photo meets a garment wearing criterion comprises:
judging whether the service staff wears the service clothes in the service staff card-punching picture;
if the worker clothes are worn, judging whether a worker clothes mark exists on the worker clothes in the card-punching picture of the waiter;
and if the service mark exists, judging that the card-punching picture of the service worker meets the service wearing standard.
4. The method of claim 1, further comprising:
acquiring the position information of the operator terminal;
judging whether the position information is in the service range of the express delivery network;
and if the attendance is not in the service range, generating a positioning examination failure instruction, and sending the positioning examination failure instruction to the central server for attendance abnormal management.
5. An attendance management method for express operators is applied to a central server, and comprises the following steps:
receiving a sign-in task sent by a service staff end, wherein the sign-in task is generated after the service staff end carries out face recognition and service recognition on a service staff; the sign-in task comprises an operator card-punching photo and operator account information;
judging whether an abnormal record exists in a salesman corresponding to the sign-in task or not according to the sign-in task;
if no abnormal record exists, carrying out manual examination and verification on the salesman;
if the manual examination and verification is passed, storing second set time of the operator card punching photo;
if the manual check and verification fails or an abnormal record exists in the salesman corresponding to the check-in task, storing the first set time of the salesman card-punching picture, and performing attendance abnormal management.
6. The method of claim 5, wherein the performing a manual audit verification on the clerk comprises:
judging whether the check-in task is manually checked during face recognition and worker service recognition;
if the verification is manual, judging whether the manual spot check verification task passes;
if the audit task passes or the face recognition and the service recognition are not carried out by manual audit, executing the step of storing the second set time of the operator card-punching picture;
and if the audit task is not passed, executing the step of storing the first set time of the employee card-punching picture and performing attendance abnormal management.
7. An attendance management system for express salesmen, comprising:
the system comprises a service staff end and a central server in communication connection with the service staff end;
the service personnel end comprises: the system comprises a first processor and a first memory connected with the first processor;
the first memory is used for storing a computer program, and the computer program is at least used for executing the attendance management method of the express salesman in any one of claims 1-4;
the first processor is used for calling and executing the computer program in the first memory;
the center server includes:
the second processor and a second memory connected with the second processor;
the second memory is used for storing a computer program, and the computer program is at least used for executing the attendance management method of the express salesman in any one of claims 5-6;
the second processor is configured to invoke and execute the computer program in the second memory.
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| CN202110439550.3A CN113139790A (en) | 2021-04-23 | 2021-04-23 | Attendance management method and system for express salesman |
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| CN202110439550.3A CN113139790A (en) | 2021-04-23 | 2021-04-23 | Attendance management method and system for express salesman |
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