CN112989200A - Commodity use information providing method and comment information-based associated information improving method - Google Patents
Commodity use information providing method and comment information-based associated information improving method Download PDFInfo
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Abstract
The invention discloses a method for providing commodity use information and a method for improving associated information based on comment information, wherein the method for providing the commodity use information comprises the following steps: detecting whether the use information triggering condition for providing commodities to corresponding users is met after the commodities are placed; and if the trigger condition is met, providing the use information to the user. By detecting that the commodity is placed and meeting the triggering condition of providing the commodity use information for the corresponding user, the use information can be provided for the user in time according to the requirement of the user, so that the shopping experience of the user is improved.
Description
Technical Field
The embodiment of the invention relates to the technical field of internet, in particular to a method for providing commodity use information and a method for improving production associated information based on comment information.
Background
Currently, in the C2M (Customer-to-Manufacturer) model, in order to make the value of the product itself more useful, the merchant usually sends the attention on the product to the user in the form of paper specification. Meanwhile, the merchant can collect the feedback information of the user in an unscheduled user investigation mode so as to improve the production process of the commodity according to the feedback information.
However, in the C2M model, the paper specifications sent by the merchant to the user are difficult to store, and the user cannot know in time when the usage of the commodity is adjusted due to process improvement. Therefore, the information about the use instruction of the commodity on the merchant side in the existing C2M model cannot be timely conveyed to the user.
Disclosure of Invention
The embodiment of the invention provides a method for providing commodity use information and a method for improving associated information based on comment information, so that the commodity use information can be provided for users in time, and a merchant can obtain comment information of commodities from front-line users and improve production associated information.
In a first aspect, an embodiment of the present invention provides a method for providing commodity usage information, including:
detecting whether the use information triggering condition for providing commodities to corresponding users is met after the commodities are placed;
and if the trigger condition is met, providing the use information to the user.
In a second aspect, an embodiment of the present invention provides a method for improving production related information of a commodity based on review information of the commodity, including:
obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information;
and displaying the comment information to the corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
In a third aspect, an embodiment of the present invention provides a device for providing commodity usage information, including:
the using information triggering condition detection module is used for detecting whether the using information triggering condition for providing the commodities for the corresponding user is met after the commodities are placed;
and the use information providing module is used for providing the use information to the user if the trigger condition is met.
In a fourth aspect, an embodiment of the present invention provides an apparatus for improving production related information of a commodity based on comment information of the commodity, including:
the comment information acquisition module is used for acquiring comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information;
and the production associated information improving module is used for displaying the comment information to the corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
In a fifth aspect, an embodiment of the present invention further provides an electronic device, where the electronic device includes:
one or more processors;
storage means for storing one or more programs;
when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the methods of any of the embodiments of the present invention.
In a sixth aspect, the embodiments of the present invention further provide a computer-readable storage medium, on which a computer program is stored, and the computer program, when executed by a processor, implements the method of any of the embodiments of the present invention.
In a seventh aspect, an embodiment of the present invention further provides a device for providing platform commodity usage information applied to the C2M model, where the device for providing platform commodity usage information includes the providing device as described above.
In an eighth aspect, the embodiment of the present invention further provides an apparatus for improving production related information of a commodity based on comment information of the commodity, which is applied to a platform in a C2M model, and is characterized in that the apparatus for improving production related information of a commodity based on comment information of the commodity comprises an apparatus for improving production related information of a commodity based on comment information of the commodity, as described above.
In the embodiment of the invention, the commodity ordering is detected, and when the triggering condition for providing the commodity use information for the corresponding user is met, the use information can be provided for the user in time according to the requirement of the user, so that the shopping experience of the user is improved. Moreover, the obtained comment information of a plurality of users on the same commodity can be displayed to the corresponding merchants, so that the merchants improve the production related information of the commodity according to the comment information, the merchants can obtain the comment information of the commodity from the front-line users, the inspiration of improving the production related information is obtained from the comment information of the users, and the production related information is improved purposefully.
Drawings
Fig. 1A is a flowchart of a method for providing commodity usage information according to an embodiment of the present invention;
FIG. 1B is a schematic view of a walking stick according to an embodiment of the present invention;
FIG. 1C is a schematic diagram of an order detail page including a walk-behind tips according to an embodiment of the present invention;
FIG. 2 is a flow chart of the review message preprocessing provided by the second embodiment of the present invention;
FIG. 3 is a flowchart of a method for improving production related information of a commodity based on review information of the commodity according to a third embodiment of the present invention;
fig. 4 is a schematic structural diagram of a device for providing commodity usage information according to a fourth embodiment of the present invention;
fig. 5 is a schematic structural diagram of an apparatus for improving production related information of a commodity based on comment information of the commodity according to a fifth embodiment of the present invention;
fig. 6 is a block diagram of an electronic device according to a sixth embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.
Example one
Fig. 1A is a flowchart of a method for providing commodity usage information according to an embodiment of the present invention, where the present embodiment is applicable to a case where commodity usage information is provided to a user in time in a C2M mode, the method may be executed by a device for providing commodity usage information according to an embodiment of the present invention, where the device may be implemented in a software and/or hardware manner, and the method according to an embodiment of the present invention specifically includes the following steps:
step S101, detecting whether the commodity is ordered and whether the commodity usage information triggering condition provided for the corresponding user is met.
Specifically, the factory directly meets the demand of the consumer under the C2M mode, so that the commodity selling price can be greatly reduced, the selling cost can be reduced, the personalized demand of more users can be met, and the deeper consumption of the consumer can be promoted. After determining that the user places an order on the platform, it is checked whether a usage information trigger condition for providing the goods to the corresponding user is satisfied.
Wherein, because the logistics state information of the commodity purchased by the user on the platform can be obtained in real time, the triggering conditions in this embodiment may specifically be: and updating the order logistics information corresponding to the commodity into a signed-in state, or confirming the delivery by the user according to the order corresponding to the commodity. Of course, this embodiment is merely an example, and the specific form of the trigger condition is not limited.
It should be noted that the usage information in the present embodiment includes a correct usage method of the product, so as to avoid the occurrence of bad experience caused by improper operation after the user receives the product.
And step S102, if the triggering condition is met, providing the use information for the user.
Optionally, if the trigger condition is met, providing the usage information to the user may include: if the triggering condition is met, obtaining a walking paster previously associated with the commodity, wherein the walking paster comprises use information; the walking stick is provided to the user.
Optionally, the method further comprises: in response to the obtained walking tips, updating an order detail page of the commodity, wherein the updated order detail page comprises links of the walking tips; providing the walking tips to the user may include: and if the access information of the user to the link is acquired, the walking stick is provided for the user.
Specifically, when the triggering condition is determined to be met, that is, the order logistics information corresponding to the commodity is updated to be in a signed state, or the order corresponding to the commodity is confirmed to be received by the user, a walk-through tips pre-associated with the commodity is obtained, the walk-through tips contain the use information of the commodity, and the walk-through tips are provided for the user.
It should be noted that in this embodiment, in response to acquiring the cautionary tips, the order detail page of the product is updated, and the updated order detail page includes links of the cautionary tips. Fig. 1B is a schematic diagram of the heart-walking paster, and the heart-walking paster is obtained in an electronic form, and the heart-walking paster specifically includes: the commodity name, the after-sale explanation, the common problems and the like are included in the common problems, and the user can improve the use experience of the commodity by reading the heart-walking stick. As shown in fig. 1C, which is a schematic diagram of an order detail page containing a walking poster, since a link of the walking poster is contained on the updated order detail page after responding to the obtaining of the walking poster, a walking poster viewing request can be sent to the server by the user clicking the link of the walking poster. After the access information of the user to the link is acquired, the walk-around sticker shown in fig. 1B is displayed on a user client interface, so that the user can check the walk-around sticker as required at any time.
It should be noted that, in this embodiment, the walk-heart sticker may also be provided to the user in various ways, for example, the walk-heart sticker may be provided to the user for viewing in a way of pushing information, short message or WeChat message, and the specific way of providing the walk-heart sticker to the user is not limited in this embodiment.
Optionally, the method further comprises: obtaining comment information of a plurality of users on the commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the use information; and displaying the comment information to the corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
Specifically, the server in this embodiment may actively obtain comment information of the user on the product by actively calling the client or the application program interface of the customer service system. The server can also receive comment information of the user actively fed back to the platform for the commodity through the client, and the comment information specifically can include a feedback result of the user after using the commodity according to the use information. The manner of receiving the comment information may specifically be: and filling comments on a commodity order page of the client by the user, and receiving comment information of the user on the commodity according to the sending operation of the user. In addition, the user can also click a manual call interface on an order page to feed back the quality of the commodity or the problems existing in the using process with the platform customer service, and the server can receive comment information of the commodity, reported by the platform customer service according to the call record with the user, of the user. Of course, this embodiment is merely an example, and the specific manner in which the server receives the comment information of the user on the product is not limited.
The method specifically comprises the following substeps of displaying the comment information to a corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information:
and step S1021, preprocessing the comment information to obtain effective comment information.
Specifically, the effective comment information in the embodiment is meaningful effective data which is obtained by sorting the originally obtained comment information and can be recognized and classified by people. The effective comment information comprises commodity use comments and commodity quality comments, wherein the commodity use comments mean that the commodities have no quality problems or problems in process production, but bad comments of users, such as bad comments and the like, caused by errors of user using methods; the commodity quality comment refers to a bad comment of a user caused by a quality problem of the commodity or a problem in process production, which is caused by that the user operates correctly according to the received use information.
And step S1022, displaying the effective comment information to the corresponding merchant.
Optionally, the displaying the effective comment information to the corresponding merchant includes: the commodity use comment is displayed at a first designated position, the commodity quality comment is displayed at a second designated position, and therefore a merchant can improve the production associated information of the commodity according to the commodity quality comment, wherein the production associated information comprises: production process, transportation and packaging mode and storage mode.
Specifically, a merchant can log in the server through the identity identifier, and after the server obtains the valid comment information, the server classifies the valid comment information into different types: the commodity use comments and the commodity quality comments are convenient for a merchant to display the effective comment information in different positions on the interface when the effective comment information is displayed by the quick view server. For example, the product use comment is displayed at a first designated location, and the product quality comment is displayed at a second location. And the first position and the second position are respectively non-overlapping areas on the server display interface.
The method has the advantages that the method has great reference value for the production associated information of the optimized commodity of the merchant aiming at the commodity quality comment displayed on the second position of the interface. In practical application, a merchant can improve the production related information of the commodity according to the commodity quality comments displayed by the server to the merchant, for example, when the commodity is determined to be a chair, most of the commodity quality comments displayed at the second position of the commodity are that the chair backrest is too short and uncomfortable, the merchant can improve the generation process of the production server for controlling the production line and specifically modify the backrest parameters, so that the production server controls the production line to perform batch production of the chairs according to the modified parameters.
Optionally, the method further comprises: and updating the use information based on the commodity use comment so as to update the walking tips.
The comment information is displayed to the merchant, so that the merchant can improve the production related information of the commodity according to the commodity quality comment, and the quality of the product is improved. After the product use comment is displayed, the product use comment can be actively updated based on the product use comment, or the product use comment is updated according to an update instruction of a merchant based on the product use comment.
For example, when the update is performed according to the update instruction of the merchant based on the product use comment, when it is determined that the product is a cotton overcoat and the product use comment is mostly "clothes become small after hot water washing", in the case where it is determined that there is no problem in the quality of the cotton overcoat itself, it is found that the washing temperature cannot exceed 50 degrees due to lack of the description in the walk-around plaster sent to the user. In this case, the merchant may change the usage information in the server, which is pre-associated with the goods, in a specific manner: receiving an update instruction of usage information of the pure cotton overcoat sent by a merchant, such as 'washing temperature is not more than 50 degrees', and after determining that the update instruction of the usage information is received, the server adds 'washing temperature is not more than 50 degrees' to the usage information pre-associated with the pure cotton overcoat to obtain updated walking tips.
It should be noted that, when determining that the walking skipper of a commodity is updated, the server obtains the user who historically purchases the commodity by querying the database, and sends the updated use information to the client of the user who historically purchases the commodity, so as to update the use information of the commodity received by the user side in time.
In the embodiment of the invention, the commodity ordering is detected, and when the triggering condition for providing the commodity use information for the corresponding user is met, the use information can be provided for the user in time according to the requirement of the user, so that the shopping experience of the user is improved.
Example two
Fig. 2 is a flowchart of the review information preprocessing provided by the second embodiment of the present invention, and this embodiment is based on the foregoing embodiment and specifically describes a process of preprocessing the review information to obtain valid review information in step S1021.
As shown in fig. 2, the method of the embodiment of the present disclosure specifically includes:
step S201, removing the user identity mark contained in the comment information to obtain desensitization information.
Specifically, in this embodiment, after obtaining the original comment information, significant effective data that can be recognized and viewed by a person in a classified manner and that can be obtained only after preprocessing is performed is obtained, and the preprocessing in this embodiment may include: the data desensitization, data cleaning, machine learning, and the like, and the specific operation of the preprocessing is not limited in this embodiment.
Data desensitization refers to removing privacy information such as user identity marks contained in comment new information to obtain desensitization information, and since a user needs to comment on a commodity after authentication, the obtained original comment information can carry the user identity marks, and the user identity marks in the comment information can be removed in order to protect privacy of platform users. The identity removal mode may be to directly delete the user identity in the comment information, hide the user identity in an encryption mode, or shield the user identity by a mask, and the specific mode of removing the user identity is not limited in this embodiment.
Step S202, repeated and missing data contained in the desensitization information are filtered to obtain denoising information.
In particular, since some duplicated and missing invalid data are also included in the desensitization information, data washing of the desensitization information is required to be continued. The specific way of data cleaning is to filter the invalid data contained in the desensitization information to obtain the de-noising information.
Step S203, carrying out classified statistics on the denoising information to obtain formatted effective comment information.
The de-noising information comprises characters, pictures and voice of natural language, at the moment, the de-noising information needs to be subjected to learning analysis through machine learning, and the de-noising information is subjected to classification statistics to form meaningful formatted effective comment information which can be recognized and viewed by people in a classification mode. For example, the effective comment information obtained by the machine-learned classification statistics includes: a review of the use of the goods, and a review of the quality of the goods. Of course, statistical classification may be performed according to regions or review time periods, and the specific manner of machine learning is not limited in this embodiment.
In the embodiment of the invention, the commodity ordering is detected, and when the triggering condition for providing the commodity use information for the corresponding user is met, the use information can be provided for the user in time according to the requirement of the user, so that the shopping experience of the user is improved. The obtained effective comment information is more accurate by preprocessing the comment information, so that the quality of the commodity is further improved by the merchant.
EXAMPLE III
Fig. 3 is a flowchart of a method for improving production related information of a commodity based on comment information of the commodity according to an embodiment of the present invention, where the present embodiment is applicable to a case where the production related information of the commodity is improved according to comment information of the commodity in a C2M mode, the method may be executed by an apparatus for improving production related information of a commodity based on comment information of the commodity according to an embodiment of the present invention, the apparatus may be implemented by software and/or hardware, and the method according to an embodiment of the present invention specifically includes the following steps:
step S301, obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information.
Optionally, the usage information is provided after the user places an order for the commodity and when a predetermined condition is satisfied.
Optionally, the manner in which the usage information is provided includes: provided in the form of a cardiac walker, wherein the cardiac walker includes usage information.
Specifically, the usage information in this embodiment is provided to the user client when a predetermined condition is satisfied after the commodity ordering is detected, and the predetermined condition may include: and updating the order logistics information corresponding to the commodity into a signed-in state, or confirming the delivery by the user according to the order corresponding to the commodity. Of course, this embodiment is merely an example, and the specific form of the trigger condition is not limited.
The server in this embodiment may actively obtain comment information of the user on the commodity by actively calling the client or the application program interface of the customer service system. The server can also receive comment information of the user actively fed back to the platform for the commodity through the client, and the comment information specifically can include a feedback result of the user after using the commodity according to the use information. The manner of receiving the comment information may specifically be: and filling comments on a commodity order page of the client by the user, and receiving comment information of the user on the commodity according to the sending operation of the user. In addition, the user can also click a manual call interface on an order page to feed back the quality of the commodity or the problems existing in the using process with the platform customer service, and the server can receive comment information of the commodity, reported by the platform customer service according to the call record with the user, of the user. Of course, this embodiment is merely an example, and the specific manner in which the server receives the comment information of the user on the product is not limited.
And step S302, displaying the comment information to a corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
Optionally, displaying the comment information to the corresponding merchant may include: preprocessing the comment information to obtain effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments; and displaying the effective comment information to the corresponding merchant.
Optionally, the preprocessing the comment information to obtain effective comment information may include: removing the user identity mark contained in the comment information to obtain desensitization information; filtering repeated and missing data contained in the desensitization information to obtain denoising information; and carrying out classified statistics on the de-noising information to obtain formatted effective comment information.
Specifically, the effective comment information in the embodiment is meaningful effective data that is obtained by sorting the originally obtained comment information and that can be recognized and viewed by a person in a classified manner. The effective comment information comprises commodity use comments and commodity quality comments, wherein the commodity use comments mean that the commodities have no quality problems or problems in process production, but bad comments of users, such as bad comments and the like, caused by errors of user using methods; the commodity quality comment refers to a bad comment of a user caused by a quality problem of the commodity or a problem in process production, which is caused by that the user operates correctly according to the received use information. The content of the second embodiment may be referred to as a specific manner of preprocessing the comment information to obtain effective comment information, and details are not repeated in this embodiment.
Optionally, the displaying the valid comment information to the corresponding merchant may include: displaying the commodity quality comments at a specified position so that a merchant improves production associated information of the commodity according to the commodity quality comments, wherein the production associated information comprises at least any one of the following items: production process, transportation and packaging mode and storage mode.
In the embodiment, the merchant can log in the server through the identity identifier, so that the merchant can display the commodity quality comment at the specified position when the merchant rapidly checks the effective comment information. The commodity quality comment has great reference value for the production associated information of the optimized commodity of the merchant. In practical application, a merchant can improve the production related information of the commodity according to the commodity quality comment displayed at the specified position, for example, at least one of a production process, a transportation and packaging mode and a storage mode is improved so as to improve the quality of the commodity.
In the embodiment of the invention, feedback information of the user for the commodity is acquired and displayed to the merchant, so that the merchant can improve the production associated information of the commodity in time, the quality of the commodity is improved, and the shopping experience of the user is further improved.
Example four
Fig. 4 is a schematic structural diagram of a device for providing commodity usage information according to an embodiment of the present invention, which specifically includes: a usage information trigger condition detection module 401 and a usage information providing module 402. In a specific embodiment, the device for providing the commodity usage information may be implemented by a terminal device, or may be implemented by a device formed by integrating a network device and the terminal device through a network (that is, by matching the terminal device and the network device). Herein, a network device includes, but is not limited to, implementations such as a network host, a single network server, a collection of network servers, or a cloud-computing-based computer collection; or by a terminal device. Here, the Cloud is made up of a large number of hosts or web servers based on Cloud Computing (Cloud Computing), which is a type of distributed Computing, a super virtual computer consisting of a collection of loosely coupled computers. Here, the terminal device may be any electronic product that can perform human-computer interaction with a user through a keyboard, a touch pad, a touch screen, a remote controller, voice interaction, or a handwriting device, for example, a PC, a mobile phone, a smart phone, a PDA, a wearable device, a palm PC PPC, a wearable device, a tablet computer, and the like. Networks include, but are not limited to, the internet, wide area networks, metropolitan area networks, local area networks, VPN networks, wireless Ad Hoc networks (Ad Hoc networks), and the like. It should be understood by those skilled in the art that the above commodity information sharing apparatus is only an example, and other existing or future network devices or terminal devices may be applicable to the present invention, and are included in the scope of the present invention and are also included herein by reference. Here, the network device and the user device each include an electronic device capable of automatically performing numerical calculation and information processing according to a preset or stored instruction, and hardware thereof includes, but is not limited to, a microprocessor, an Application Specific Integrated Circuit (ASIC), a programmable gate array (FPGA), a Digital Signal Processor (DSP), an embedded device, and the like.
The usage information triggering condition detecting module 401 is configured to detect whether a usage information triggering condition for providing a commodity for a corresponding user is met after the commodity is placed;
a usage information providing module 402, configured to provide the usage information to the user if the trigger condition is met.
Optionally, the usage information providing module includes: the walking paster obtaining sub-module is used for obtaining a walking paster pre-associated with the commodity if the triggering condition is met, wherein the walking paster comprises use information;
the walk heart fitter providing sub-module is used for providing the walk heart fitter to the user.
Optionally, the apparatus further includes an order detail page updating module, configured to update an order detail page of the commodity in response to the obtained cautionary tips, where the updated order detail page includes links of the cautionary tips;
and the walking paster providing sub-module is used for providing the walking paster to the user if the access information of the user to the link is obtained.
Optionally, the apparatus further comprises:
the comment information acquisition module is used for acquiring comment information of the plurality of users on the commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the use information;
and the comment information display module is used for displaying the comment information to the corresponding merchant so that the merchant can improve the production associated information of the commodity according to the comment information.
Optionally, the comment information display module includes:
the effective comment information acquisition submodule is used for preprocessing the comment information to acquire effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and the effective comment information display submodule is used for displaying the effective comment information to the corresponding merchant.
Optionally, the effective comment information obtaining sub-module is configured to remove the user identity identifier included in the comment information to obtain desensitization information;
filtering repeated and missing data contained in the desensitization information to obtain denoising information;
and carrying out classified statistics on the de-noising information to obtain formatted effective comment information.
Optionally, the effective comment information display sub-module is used for displaying the commodity use comment at a first designated position,
displaying the commodity quality comments at a second designated position so that the merchant improves the production associated information of the commodity according to the commodity quality comments, wherein the production associated information comprises at least any one of the following items: production process, transportation and packaging mode and storage mode.
Optionally, the device further includes a walking-hearted tips updating module, configured to update the usage information based on the commodity usage comment, so as to update the walking-hearted tips.
The device can execute the method for providing the commodity use information provided by any embodiment of the invention, and has the corresponding functional modules and beneficial effects of the execution method. For technical details not described in detail in this embodiment, reference may be made to the method provided in any embodiment of the present invention.
EXAMPLE five
Fig. 5 is a schematic structural diagram of an apparatus for improving production related information of a commodity based on comment information of the commodity according to an embodiment of the present invention, which specifically includes: a comment information acquisition module 501 and a production related information improvement module 502. In a specific embodiment, the apparatus for improving the production related information of the commodity based on the comment information of the commodity may be implemented by a terminal device, or may be implemented by a device formed by integrating a network device and the terminal device via a network (i.e., by matching the terminal device and the network device). Herein, a network device includes, but is not limited to, implementations such as a network host, a single network server, a collection of network servers, or a cloud-computing-based computer collection; or by a terminal device. Here, the Cloud is made up of a large number of hosts or web servers based on Cloud Computing (Cloud Computing), which is a type of distributed Computing, a super virtual computer consisting of a collection of loosely coupled computers. Here, the terminal device may be any electronic product that can perform human-computer interaction with a user through a keyboard, a touch pad, a touch screen, a remote controller, voice interaction, or a handwriting device, for example, a PC, a mobile phone, a smart phone, a PDA, a wearable device, a palm PC PPC, a wearable device, a tablet computer, and the like. Networks include, but are not limited to, the internet, wide area networks, metropolitan area networks, local area networks, VPN networks, wireless Ad Hoc networks (Ad Hoc networks), and the like. It should be understood by those skilled in the art that the above commodity information sharing apparatus is only an example, and other existing or future network devices or terminal devices may be applicable to the present invention, and are included in the scope of the present invention and are also included herein by reference. Here, the network device and the user device each include an electronic device capable of automatically performing numerical calculation and information processing according to a preset or stored instruction, and hardware thereof includes, but is not limited to, a microprocessor, an Application Specific Integrated Circuit (ASIC), a programmable gate array (FPGA), a Digital Signal Processor (DSP), an embedded device, and the like.
The comment information obtaining module 501 is configured to obtain comment information of a plurality of users on the same product, where the comment information includes a feedback result of the plurality of users after using the product according to the provided use information;
and the production associated information improving module 502 is configured to display the comment information to a corresponding merchant, so that the merchant improves the production associated information of the commodity according to the comment information.
Optionally, the usage information is provided after the user places an order for the commodity and when a predetermined condition is satisfied.
Optionally, the manner in which the usage information is provided includes: provided in the form of a cardiac walker, wherein the cardiac walker includes usage information.
Optionally, the production related information improving module includes:
the effective comment information acquisition submodule is used for preprocessing the comment information to acquire effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and the effective comment information display submodule is used for displaying the effective comment information to the corresponding merchant.
Optionally, the effective comment information obtaining sub-module is configured to remove the user identity identifier included in the comment information to obtain desensitization information;
filtering repeated and missing data contained in the desensitization information to obtain denoising information;
and carrying out classified statistics on the de-noising information to obtain formatted effective comment information.
Optionally, the effective comment information display submodule is configured to display the product quality comment at a specified location, so that a merchant improves production related information of the product according to the product quality comment,
wherein the production related information comprises at least any one of: production process, transportation and packaging mode and storage mode.
The device can execute the method for improving the production associated information of the commodity based on the comment information of the commodity provided by any embodiment of the invention, and has the corresponding functional modules and beneficial effects of the execution method. For technical details not described in detail in this embodiment, reference may be made to the method provided in any embodiment of the present invention.
EXAMPLE six
Fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present invention. FIG. 6 illustrates a block diagram of an exemplary electronic device 412 suitable for use in implementing embodiments of the present invention. The electronic device 412 shown in fig. 6 is only an example and should not bring any limitations to the functionality and scope of use of the embodiments of the present invention.
As shown in fig. 6, the electronic device 412 is in the form of a general purpose computing device. The components of the electronic device 412 may include, but are not limited to: one or more processors 416, a memory 428, and a bus 418 that couples the various system components (including the memory 428 and the processors 416).
The memory 428 is used to store instructions. Memory 428 can include computer system readable media in the form of volatile memory, such as Random Access Memory (RAM)430 and/or cache memory 432. The electronic device 412 may further include other removable/non-removable, volatile/nonvolatile computer system storage media. By way of example only, storage system 434 may be used to read from and write to non-removable, nonvolatile magnetic media (not shown in FIG. 6, commonly referred to as a "hard drive"). Although not shown in FIG. 6, a magnetic disk drive for reading from and writing to a removable, nonvolatile magnetic disk (e.g., a "floppy disk") and an optical disk drive for reading from or writing to a removable, nonvolatile optical disk (e.g., a CD-ROM, DVD-ROM, or other optical media) may be provided. In these cases, each drive may be connected to bus 418 by one or more data media interfaces. Memory 428 can include at least one program product having a set (e.g., at least one) of program modules that are configured to carry out the functions of embodiments of the invention.
A program/utility 440 having a set (at least one) of program modules 442 may be stored, for instance, in memory 428, such program modules 442 including, but not limited to, an operating system, one or more application programs, other program modules, and program data, each of which examples or some combination thereof may comprise an implementation of a network environment. The program modules 442 generally perform the functions and/or methodologies of the described embodiments of the invention.
The electronic device 412 may also communicate with one or more external devices 414 (e.g., keyboard, pointing device, display 424, etc.), with one or more devices that enable a user to interact with the electronic device 412, and/or with any devices (e.g., network card, modem, etc.) that enable the electronic device 412 to communicate with one or more other computing devices. Such communication may occur via input/output (I/O) interfaces 422. Also, the electronic device 412 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the internet) through the network adapter 420. As shown, network adapter 420 communicates with the other modules of electronic device 412 over bus 418. It should be appreciated that although not shown in FIG. 4, other hardware and/or software modules may be used in conjunction with the electronic device 412, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, among others.
The processor 416 executes various functional applications and data processing by executing instructions stored in the memory 428, for example, to perform the following method of providing commodity usage information:
detecting whether the use information triggering condition for providing commodities to corresponding users is met after the commodities are placed; and if the trigger condition is met, providing the use information to the user.
Or, the following method of improving production related information of a commodity based on review information of the commodity is performed:
obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information; and displaying the comment information to the corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
EXAMPLE seven
The fifth embodiment of the present invention further provides a storage medium containing computer-executable instructions, where the computer-executable instructions, when executed by a computer processor, are configured to perform the following method for providing commodity usage information:
detecting whether the use information triggering condition for providing commodities to corresponding users is met after the commodities are placed; and if the trigger condition is met, providing the use information to the user.
Or, the following method of improving production related information of a commodity based on review information of the commodity is performed:
obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information; and displaying the comment information to the corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
Of course, the storage medium provided by the embodiment of the present invention contains computer-executable instructions, and the computer-executable instructions are not limited to the above method operations, and may also perform related operations in the method for providing the product usage information or the method for improving the production related information of the product based on the comment information of the product provided by any embodiment of the present invention.
From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which may be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk, or an optical disk of a computer, and includes instructions for enabling an electronic device (which may be a personal computer, a server, or a network device) to execute the method for providing the commodity usage information or the method for improving the production related information of the commodity based on the commodity comment information according to the embodiments of the present invention.
It should be noted that, in the embodiment of the video monitoring apparatus in the three-dimensional scene, the units and modules included in the embodiment are only divided according to functional logic, but are not limited to the above division, as long as the corresponding functions can be implemented; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.
Claims (20)
1. A method for providing commodity usage information, comprising:
detecting whether a commodity is ordered and then whether a use information triggering condition for providing the commodity for a corresponding user is met;
and if the trigger condition is met, providing the use information to the user.
2. The method of claim 1, wherein providing the usage information to the user if the trigger condition is satisfied comprises:
if the triggering condition is met, obtaining a walking-heart paster pre-associated with the commodity, wherein the walking-heart paster comprises the use information;
providing the walking stick to the user.
3. The method of claim 2, further comprising:
in response to the fact that the walking stick is obtained, updating an order detail page of the commodity, wherein the updated order detail page comprises a link of the walking stick;
the providing the walking stick to the user comprises:
and if the access information of the user to the link is acquired, providing the walking stick to the user.
4. The method according to any one of claims 1 to 3, further comprising:
obtaining comment information of the plurality of users on the commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the use information;
and displaying the comment information to a corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
5. The method of claim 4, wherein the presenting the review information to the corresponding merchant comprises:
preprocessing the comment information to obtain effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and displaying the effective comment information to the corresponding merchant.
6. The method of claim 5, wherein preprocessing the comment information to obtain valid comment information comprises:
removing the user identity mark contained in the comment information to obtain desensitization information;
filtering repeated and missing data contained in the desensitization information to obtain de-noising information;
and carrying out classified statistics on the de-noising information to obtain formatted effective comment information.
7. The method of claim 5 or 6, wherein said presenting the valid review information to the corresponding merchant comprises:
displaying the merchandise usage review at a first designated location,
displaying the commodity quality comment at a second designated position so that the merchant improves production associated information of the commodity according to the commodity quality comment, wherein the production associated information comprises at least any one of the following items: production process, transportation and packaging mode and storage mode.
8. The method of claim 3, further comprising:
updating the usage information based on the commodity usage review to update the walking tips.
9. A method for improving production related information of a commodity based on review information of the commodity, the method comprising:
obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information;
and displaying the comment information to a corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
10. The method according to claim 9, wherein the usage information is provided when the user places an order for the commodity and a predetermined condition is satisfied.
11. The method according to claim 9 or 10, wherein the manner in which the usage information is provided comprises:
providing in the form of a cardiac walker, wherein the cardiac walker comprises the usage information.
12. The method of claim 11, wherein the presenting the review information to the corresponding merchant comprises:
preprocessing the comment information to obtain effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and displaying the effective comment information to the corresponding merchant.
13. The method of claim 12, wherein preprocessing the comment information to obtain valid comment information comprises:
removing the user identity mark contained in the comment information to obtain desensitization information;
filtering repeated and missing data contained in the desensitization information to obtain de-noising information;
and carrying out classified statistics on the de-noising information to obtain formatted effective comment information.
14. The method of claim 12 or 13, wherein said presenting the valid review information to the corresponding merchant comprises:
displaying the commodity quality comment at a specified position so that the merchant improves the production associated information of the commodity according to the commodity quality comment,
wherein the production related information comprises at least any one of: production process, transportation and packaging mode and storage mode.
15. An apparatus for providing commodity use information, comprising:
the using information triggering condition detection module is used for detecting whether the using information triggering condition for providing the commodities for the corresponding user is met after the commodities are placed;
and the use information providing module is used for providing the use information to the user if the trigger condition is met.
16. An apparatus for improving production related information of a commodity based on review information of the commodity, comprising:
the comment information acquisition module is used for acquiring comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information;
and the production associated information improving module is used for displaying the comment information to a corresponding merchant so that the merchant improves the production associated information of the commodity according to the comment information.
17. A device for providing platform commodity usage information applied to the C2M model, wherein the device for providing platform commodity usage information comprises the device according to claim 15.
18. An apparatus for improving production related information of a commodity based on comment information of the commodity by a platform applied to a C2M model, wherein the apparatus for improving production related information of a commodity based on comment information of a commodity comprises the apparatus of claim 16.
19. An electronic device, characterized in that the electronic device comprises:
one or more processors;
storage means for storing one or more programs;
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-8, or claims 9-14.
20. A computer-readable storage medium, on which a computer program is stored, which program, when being executed by a processor, is adapted to carry out the method of one of the claims 1 to 8 or of one of the claims 9 to 14.
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