CN112989200B - Method for providing commodity use information and method for improving associated information based on comment information - Google Patents
Method for providing commodity use information and method for improving associated information based on comment information Download PDFInfo
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Abstract
The invention discloses a method for providing commodity use information and a method for improving associated information based on comment information, wherein the method for providing commodity use information comprises the following steps: detecting whether a commodity is subjected to a bill or not, and providing a commodity use information triggering condition for a corresponding user; and if the trigger condition is met, providing the use information to the user. By detecting the commodity order and meeting the triggering condition of providing commodity use information for the corresponding user, the use information can be provided for the user in time according to the requirement of the user, so that the shopping experience of the user is improved.
Description
Technical Field
The embodiment of the invention relates to the technical field of Internet, in particular to a method for providing commodity use information and a method for improving production associated information based on comment information.
Background
Currently, in the C2M (Customer-to-Manufacturer) mode, in order to maximize the value of the commodity, the merchant typically sends notes about the commodity to the user in the form of a paper instruction. Meanwhile, merchants can collect feedback information of users in an irregular user investigation mode so as to improve the production process of the commodity according to the feedback information.
However, in the C2M mode, the paper specifications sent to the user by the merchant are difficult to store, and the user cannot learn in time when the usage of the commodity is adjusted due to process improvement. Therefore, the instruction information about the commodity at the merchant side in the existing C2M mode can not be timely transmitted to the user.
Disclosure of Invention
The embodiment of the invention provides a method for providing commodity use information and a method for improving associated information based on comment information, so that commodity use information can be provided for users in time, merchants can obtain comment information of commodities from first-line use users, and production associated information is improved.
In a first aspect, an embodiment of the present invention provides a method for providing commodity usage information, including:
detecting whether a commodity is subjected to a bill or not, and providing a commodity use information triggering condition for a corresponding user;
and if the trigger condition is met, providing the use information to the user.
In a second aspect, an embodiment of the present invention provides a method for improving production-related information of an article based on comment information of the article, including:
the method comprises the steps of obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to provided use information;
and displaying the comment information to the corresponding merchant so that the merchant improves the production related information of the commodity according to the comment information.
In a third aspect, an embodiment of the present invention provides a device for providing commodity usage information, including:
the use information triggering condition detection module is used for detecting whether the use information triggering condition for providing the commodity to the corresponding user is met after the commodity is ordered;
And the use information providing module is used for providing the use information to the user if the trigger condition is met.
In a fourth aspect, an embodiment of the present invention provides an apparatus for improving production-related information of an article based on comment information of the article, including:
The comment information acquisition module is used for acquiring comment information of the same commodity by a plurality of users, wherein the comment information comprises feedback results of the plurality of users after the commodity is used according to the provided use information;
and the production associated information improvement module is used for displaying the comment information to the corresponding merchant so that the merchant can improve the production associated information of the commodity according to the comment information.
In a fifth aspect, an embodiment of the present invention further provides an electronic device, including:
One or more processors;
a storage means for storing one or more programs;
when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the methods of any of the embodiments of the present invention.
In a sixth aspect, embodiments of the present invention also provide a computer readable storage medium having stored thereon a computer program which when executed by a processor implements the method of any embodiment of the present invention.
In a seventh aspect, an embodiment of the present invention further provides a device for providing platform commodity usage information applied to a C2M mode, where the device for providing platform commodity usage information includes the foregoing providing device.
In an eighth aspect, an embodiment of the present invention further provides an apparatus for improving production-related information of a commodity according to comment information of the commodity, where the apparatus for improving production-related information of the commodity according to comment information of the commodity includes an apparatus for improving production-related information of the commodity according to comment information of the commodity as described above.
In the embodiment of the invention, the commodity is checked and the triggering condition for providing commodity use information for the corresponding user is met, so that the use information can be provided for the user in time according to the requirement of the user, and the shopping experience of the user is improved. And the obtained comment information of the same commodity by a plurality of users can be displayed to the corresponding merchant, so that the merchant can improve the production associated information of the commodity according to the comment information, the merchant can obtain the comment information of the commodity from the first-line use user, the comment information of the user can obtain the hint of improving the production associated information, and the production associated information can be purposefully improved.
Drawings
FIG. 1A is a flowchart of a method for providing commodity usage information according to a first embodiment of the present invention;
FIG. 1B is a schematic diagram of a heart-moving bonding pad according to an embodiment of the present invention;
FIG. 1C is a diagram of an order details page including a heart beat to which an embodiment of the present invention provides;
FIG. 2 is a flowchart of preprocessing comment information provided in the second embodiment of the present invention;
FIG. 3 is a flowchart of a method for improving production-related information of a commodity based on review information of the commodity provided in the third embodiment of the present invention;
fig. 4 is a schematic structural diagram of a device for providing commodity usage information according to a fourth embodiment of the present invention;
fig. 5 is a schematic diagram of an apparatus for improving production-related information of a commodity based on comment information of the commodity according to the fifth embodiment of the present invention;
fig. 6 is a block diagram of an electronic device according to a sixth embodiment of the present invention.
Detailed Description
The invention is described in further detail below with reference to the drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting thereof. It should be further noted that, for convenience of description, only some, but not all of the structures related to the present invention are shown in the drawings.
Example 1
Fig. 1A is a flowchart of a method for providing commodity usage information according to an embodiment of the present invention, where the method may be applicable to a case where commodity usage information is provided to a user in time in a C2M mode, and the method may be performed by a device for providing commodity usage information according to an embodiment of the present invention, where the device may be implemented by software and/or hardware, and the method according to an embodiment of the present invention specifically includes the following steps:
step S101, whether the use information triggering condition for providing the commodity to the corresponding user is met or not is detected after the commodity is ordered.
Specifically, the factory is directly connected with the demands of consumers in the C2M mode, so that the selling price of the commodity can be greatly reduced, the selling cost can be reduced, the personalized demands of more users can be met, and the consumers can consume more deeply. After determining that the user places a bill on the platform, it is checked whether a usage information trigger condition for providing the commodity to the corresponding user is satisfied.
The physical distribution state information of the commodity purchased by the user on the platform can be obtained in real time, so the triggering conditions in the embodiment can be specifically: and updating the order logistics information corresponding to the commodity into a signed state, or confirming the receiving of the order corresponding to the commodity by the user. Of course, the present embodiment is merely illustrative, and the specific form of the trigger condition is not limited.
It should be noted that, the usage information in this embodiment includes a correct usage method of the commodity, so as to avoid bad experience caused by improper operation after receiving the commodity.
Step S102, if the trigger condition is met, the use information is provided to the user.
Optionally, if the trigger condition is met, providing the usage information to the user may include: if the triggering condition is met, acquiring a heart-moving paste which is pre-associated with the commodity, wherein the heart-moving paste comprises use information; the heart walking paste is provided for the user.
Optionally, the method further comprises: updating an order detail page of the commodity in response to the acquisition of the heart-moving fighter, wherein the updated order detail page comprises links of the heart-moving fighter; providing the heart beat to the user may include: and if the access information of the user to the link is obtained, providing the heart-moving paste for the user.
Specifically, when it is determined that the triggering condition is met, that is, the order logistics information corresponding to the commodity is updated to be in a signed state, or any condition that the user confirms that the order corresponding to the commodity is received occurs, the heart-moving fighter pre-associated with the commodity is acquired, the heart-moving fighter contains the use information of the commodity, and the heart-moving fighter is provided for the user.
It should be noted that, in this embodiment, in response to obtaining the heart fighter, the order details page of the commodity is updated, and the updated order details page includes the link of the heart fighter. Fig. 1B is a schematic diagram of a heart-shaped paste, and the heart-shaped paste is obtained in an electronic form, and specifically includes: the commodity name, after-sales description, common problems and the like, and related use information of the commodity and the like are contained in the common problems, so that a user can improve the use experience of the commodity by reading the heart-moving paste. As shown in fig. 1C, which is a schematic diagram of an order details page including a heart-moving fighter, after the response to acquiring the heart-moving fighter, a link of the heart-moving fighter is included in the updated order details page, and a heart-moving fighter viewing request may be sent to the server by clicking the link of the heart-moving fighter by the user. After the access information of the user to the link is obtained, the heart-moving paste as shown in fig. 1B is displayed on a user client interface, so that the user can check the heart-moving paste as required at any time.
In this embodiment, the heart-moving paste may be provided to the user in various manners, for example, the heart-moving paste may be provided to the user for viewing in a manner of pushing information, a short message or a micro-message, and the specific manner of providing the heart-moving paste to the user is not limited in this embodiment.
Optionally, the method further comprises: the method comprises the steps of obtaining comment information of a plurality of users on commodities, wherein the comment information comprises feedback results of the plurality of users after the commodities are used according to use information; and displaying the comment information to the corresponding merchant so that the merchant improves the production related information of the commodity according to the comment information.
Specifically, the server in this embodiment may actively obtain comment information of the user on the commodity by actively calling an application program interface of the client or the customer service system. The server can also receive comment information of the commodity actively fed back to the platform by the user through the client, and the comment information can specifically comprise feedback results of the user after the commodity is used according to the use information. The mode of receiving comment information can be specifically: and the user fills in comments on the commodity order page of the client and receives comment information of the user on the commodity according to the sending operation of the user. In addition, the user can also feed back the quality of the commodity or the problem existing in the using process through clicking the manual call interface on the order page and the platform customer service, and the server receives comment information of the commodity, reported by the platform customer service according to the call record with the user, of the user. Of course, this embodiment is merely illustrative, and the specific manner in which the server receives the comment information of the user about the commodity is not limited.
The method comprises the following steps of:
Step S1021, preprocessing the comment information to obtain effective comment information.
Specifically, the effective comment information in the embodiment is meaningful data which is obtained by sorting the comment information obtained originally, and can be identified and checked by a person in a classified manner. The effective comment information comprises commodity use comments and commodity quality comments, wherein the commodity use comments refer to user bad comments, such as bad comments and the like, caused by errors of a user use method, and the commodity use comments are free of quality problems or problems in process production; the commodity quality comment refers to a user bad comment caused by a quality problem of the commodity or a problem in process production, wherein the user correctly operates according to the received use information.
And step S1022, displaying the effective comment information to the corresponding merchant.
Optionally, displaying the valid comment information to the corresponding merchant includes: displaying the commodity use comment at a first appointed position, displaying the commodity quality comment at a second appointed position, and improving production related information of the commodity by a merchant according to the commodity quality comment, wherein the production related information comprises: production process, transportation packaging mode and preservation mode.
Specifically, the merchant can log in the server through the identity mark, and after the server acquires the valid comment information, the server classifies the valid information into different types: the commodity use comment and commodity quality comment are used for facilitating a merchant to quickly look up effective comment information when the server displays the effective comment information, and different types of effective comment information can be displayed at different positions on an interface. For example, the commodity use comment is displayed at a first designated location, and the commodity quality comment is displayed at a second location. And the first position and the second position are respectively non-overlapping areas on the server display interface.
The method is characterized in that the method has great reference value for optimizing production related information of the commodity by a merchant aiming at commodity quality comments displayed at a second position of the interface. In practical application, a merchant can improve production related information of the commodity according to commodity quality comments displayed to the merchant by the server, for example, when the commodity is determined to be a chair, and the commodity quality comments displayed for the commodity at the second position are mostly 'chair backrest height is too low and uncomfortable', the production server controlling the production line can be improved by the merchant according to the evaluation, and backrest parameters are specifically modified, so that the production server controls the production line to carry out batch production of the chair according to the modified parameters.
Optionally, the method further comprises: based on the commodity use comments, the use information is updated to update the heart-moving fighter.
The comment information is displayed to the merchant, so that the merchant can improve production related information of the commodity according to the commodity quality comment, and the quality of the product is improved. And after the commodity use comment is displayed, the commodity use comment can be actively updated based on the commodity use comment, or the commodity use comment is updated according to an updating instruction of a merchant, and the specific mode of triggering the updating is not limited in the embodiment.
For example, when it is determined that the commodity is a cotton overcoat and most of the commodity usage comments are "clothes become smaller after hot water washing" when it is determined that the quality of the cotton overcoat itself is not problematic, it is found that the washing temperature cannot exceed 50 degrees due to lack of explanation in the heart beat-up paste sent to the user, when it is updated according to the update instruction of the merchant based on the commodity usage comment. In this case, the merchant may modify the usage information in the server that is pre-associated with the merchandise in the following manner: receiving an update instruction, such as adding the washing temperature to be not more than 50 degrees, of the use information of the pure cotton overcoat sent by a merchant, and adding the washing temperature to be not more than 50 degrees into the use information pre-associated with the pure cotton overcoat after determining that the update instruction of the use information is received by a server so as to obtain the updated heart-moving paste.
When the server determines that the heart of the commodity is updated, the server obtains the user who purchases the commodity through inquiring the database, and sends updated use information to the client of the user who purchases the commodity in the history, so as to update the use information of the commodity received by the user side in time.
In the embodiment of the invention, the commodity is checked and the triggering condition for providing commodity use information for the corresponding user is met, so that the use information can be provided for the user in time according to the requirement of the user, and the shopping experience of the user is improved.
Example two
Fig. 2 is a flowchart of preprocessing comment information provided in the second embodiment of the present invention, and the present embodiment is based on the foregoing embodiment, and specifically describes a process of preprocessing comment information to obtain valid comment information in step S1021.
As shown in fig. 2, the method of the embodiment of the disclosure specifically includes:
Step S201, removing the user identity mark contained in the comment information to obtain desensitization information.
Specifically, in this embodiment, after the original comment information is obtained, the valid data that can be obtained only after the preprocessing is needed, and can be identified and checked by a person in a classified manner, and the preprocessing in this embodiment may include: the specific operations of the preprocessing are not limited in this embodiment in the processes of data desensitization, data cleaning, machine learning, and the like.
The data desensitization refers to removing privacy information such as user identity marks contained in new comment information to obtain desensitized information, and because a user can comment on a commodity after passing identity verification, the obtained original comment information carries the user identity marks, and in order to protect privacy of a platform user, the user identity marks in the comment information are removed. The removal mode of the identification mark may be to delete the user identification mark in the comment information directly, to hide the user identification mark in an encryption mode or to shield the user identification mark in a mask, and the specific mode of removing the user identification mark is not limited in the embodiment.
Step S202, filtering repeated and missing data contained in the desensitization information to obtain denoising information.
In particular, since invalid data of some repetition and deletion is also included in the desensitization information, it is necessary to continue data cleansing of the desensitization information. The specific mode of data cleaning is to filter the invalid data contained in the desensitization information to obtain the denoising information.
And step S203, classifying and counting the denoising information to obtain formatted effective comment information.
The denoising information comprises characters, pictures and voices of natural language, at the moment, the denoising information is required to be subjected to learning analysis through machine learning, and classification statistics is carried out on the denoising information to form meaningful formatted effective comment information which can be identified and classified and checked by people. For example, the valid comment information obtained by the classification statistics through machine learning includes: commodity usage reviews and commodity quality reviews. Of course, the statistical classification may be performed according to regions or comment time periods, and the specific manner of machine learning is not limited in this embodiment.
In the embodiment of the invention, the commodity is checked and the triggering condition for providing commodity use information for the corresponding user is met, so that the use information can be provided for the user in time according to the requirement of the user, and the shopping experience of the user is improved. The obtained effective comment information is more accurate by preprocessing the comment information, so that the merchant can further improve the quality of the commodity.
Example III
Fig. 3 is a flowchart of a method for improving production association information of a commodity based on comment information of the commodity, where the method may be implemented by an apparatus for improving production association information of a commodity based on comment information of a commodity in an embodiment of the present invention, and the apparatus may be implemented by software and/or hardware, where the method of an embodiment of the present invention specifically includes the following steps:
Step S301, comment information of a plurality of users on the same commodity is obtained, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the provided use information.
Optionally, the usage information is provided when the user places an order for the commodity and the predetermined condition is satisfied.
Optionally, the manner in which the usage information is provided includes: is provided in the form of a heart beat, wherein the heart beat includes usage information.
Specifically, the usage information in this embodiment is provided to the user client when the usage information is detected that the commodity is ordered and the predetermined condition is satisfied, and the predetermined condition may include: and updating the order logistics information corresponding to the commodity into a signed state, or confirming the receiving of the order corresponding to the commodity by the user. Of course, the present embodiment is merely illustrative, and the specific form of the trigger condition is not limited.
The server in the embodiment can actively acquire comment information of the user on the commodity by actively calling an application program interface of the client or the customer service system. The server can also receive comment information of the commodity actively fed back to the platform by the user through the client, and the comment information can specifically comprise feedback results of the user after the commodity is used according to the use information. The mode of receiving comment information can be specifically: and the user fills in comments on the commodity order page of the client and receives comment information of the user on the commodity according to the sending operation of the user. In addition, the user can also feed back the quality of the commodity or the problem existing in the using process through clicking the manual call interface on the order page and the platform customer service, and the server receives comment information of the commodity, reported by the platform customer service according to the call record with the user, of the user. Of course, this embodiment is merely illustrative, and the specific manner in which the server receives the comment information of the user about the commodity is not limited.
And step S302, displaying the comment information to a corresponding merchant so that the merchant improves the production related information of the commodity according to the comment information.
Optionally, the displaying the comment information to the corresponding merchant may include: preprocessing comment information to obtain effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments; and displaying the effective comment information to the corresponding merchant.
Optionally, preprocessing the comment information to obtain effective comment information may include: removing the user identity mark contained in the comment information to obtain desensitization information; filtering repeated and missing data contained in the desensitization information to obtain denoising information; and carrying out classification statistics on the denoising information to obtain formatted effective comment information.
Specifically, the effective comment information in this embodiment is meaningful data that can be identified and classified for viewing by a person, which is obtained by sorting the comment information that is originally obtained. The effective comment information comprises commodity use comments and commodity quality comments, wherein the commodity use comments refer to user bad comments, such as bad comments and the like, caused by errors of a user use method, and the commodity use comments are free of quality problems or problems in process production; the commodity quality comment refers to a user bad comment caused by a quality problem of the commodity or a problem in process production, wherein the user correctly operates according to the received use information. The specific manner of preprocessing the comment information to obtain the effective comment information may refer to the content of the second embodiment, and will not be described in detail in this embodiment.
Optionally, the displaying the valid comment information to the corresponding merchant may include: displaying the commodity quality comments at the designated positions so that the merchant can improve production related information of the commodity according to the commodity quality comments, wherein the production related information comprises at least any one of the following: production process, transportation packaging mode and preservation mode.
In this embodiment, a merchant may log in to the server through the identity, so that the merchant may display the commodity quality comment at a designated location when displaying the effective comment information in order to facilitate the quick look-up of the server. The commodity quality comments have great reference value for merchants to optimize production association information of commodities. In practical application, the merchant can improve the production related information of the commodity according to the commodity quality comment displayed at the designated position, for example, at least one of the production process, the transportation packaging mode and the preservation mode is improved, so as to improve the quality of the commodity.
In the embodiment of the invention, the feedback information of the user for the commodity is obtained and displayed to the merchant, so that the merchant can timely improve the production related information of the commodity, thereby improving the quality of the commodity and further improving the shopping experience of the user.
Example IV
Fig. 4 is a schematic structural diagram of a device for providing commodity usage information according to an embodiment of the present invention, which specifically includes: a usage information trigger condition detection module 401 and a usage information providing module 402. In a specific embodiment, the providing device of the commodity use information may be implemented by a terminal device, or may be implemented by a device formed by integrating a network device with the terminal device through a network (i.e. by matching the terminal device with the network device). Here, the network device includes, but is not limited to, an implementation such as a network host, a single network server, a plurality of network server sets, or a cloud computing-based computer set; or by the terminal device. Here, the Cloud is composed of a large number of hosts or web servers based on Cloud Computing (Cloud Computing), which is a kind of distributed Computing, a super virtual computer composed of a group of loosely coupled computer sets. Here, the terminal device may be any electronic product that can perform man-machine interaction with a user through a keyboard, a touch pad, a touch screen, a remote controller, a voice interaction or a handwriting device, for example, a PC, a mobile phone, a smart phone, a PDA, a wearable device, a palm computer PPC, a wearable device, a tablet computer, and the like. The network includes, but is not limited to, the internet, a wide area network, a metropolitan area network, a local area network, a VPN network, a wireless Ad Hoc network (Ad Hoc network), and the like. It should be understood by those skilled in the art that the above-mentioned commodity information sharing apparatus is only an example, and other network devices or terminal devices that may be present in the present invention or in the future are applicable to the present invention and are also included in the scope of the present invention and are incorporated herein by reference. Here, the network device and the user device each include an electronic device capable of automatically performing numerical calculation and information processing according to a preset or stored instruction, and the hardware includes, but is not limited to, a microprocessor, an Application Specific Integrated Circuit (ASIC), a programmable gate array (FPGA), a digital processor (DSP), an embedded device, and the like.
The usage information triggering condition detection module 401 is configured to detect whether a usage information triggering condition for providing a commodity to a corresponding user is satisfied after a commodity is ordered;
the usage information providing module 402 is configured to provide the usage information to the user if the trigger condition is satisfied.
Optionally, the usage information providing module includes: the heart-moving paste acquiring sub-module is used for acquiring the heart-moving paste pre-associated with the commodity if the triggering condition is met, wherein the heart-moving paste comprises use information;
and the heart-moving paste providing sub-module is used for providing the heart-moving paste for a user.
Optionally, the device further comprises an order detail page updating module, which is used for updating the order detail page of the commodity in response to the acquisition of the heart-moving fighter, wherein the updated order detail page comprises a link of the heart-moving fighter;
and the heart-moving paste providing sub-module is used for providing the heart-moving paste for the user if the access information of the user to the link is acquired.
Optionally, the apparatus further comprises:
the comment information acquisition module is used for acquiring comment information of the commodity by a plurality of users, wherein the comment information comprises feedback results of the commodity used by the plurality of users according to the use information;
And the comment information display module is used for displaying the comment information to the corresponding merchant so that the merchant can improve the production associated information of the commodity according to the comment information.
Optionally, the comment information display module includes:
the effective comment information acquisition sub-module is used for preprocessing comment information to acquire effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and the effective comment information display sub-module is used for displaying the effective comment information to the corresponding merchant.
Optionally, the effective comment information obtaining sub-module is used for removing the user identity mark contained in the comment information to obtain desensitization information;
Filtering repeated and missing data contained in the desensitization information to obtain denoising information;
And carrying out classification statistics on the denoising information to obtain formatted effective comment information.
Optionally, an effective comment information display sub-module for displaying the commodity use comment at a first designated position,
Displaying the commodity quality comments at a second appointed position so that the merchant can improve production related information of the commodity according to the commodity quality comments, wherein the production related information comprises at least any one of the following: production process, transportation packaging mode and preservation mode.
Optionally, the device further comprises a heart-moving paste updating module, which is used for updating the use information based on the commodity use comments so as to update the heart-moving paste.
The device can execute the commodity use information providing method provided by any embodiment of the invention, and has the corresponding functional modules and beneficial effects of the executing method. Technical details not described in detail in this embodiment may be found in the method provided by any embodiment of the present invention.
Example five
Fig. 5 is a schematic structural diagram of an apparatus for improving production association information of an article based on comment information of the article according to an embodiment of the present invention, specifically including: a comment information acquisition module 501 and a production-related information improvement module 502. In a specific embodiment, the device for improving the production related information of the commodity based on the comment information of the commodity can be realized by a terminal device, or can be realized by a device formed by integrating the network device and the terminal device through a network (i.e. the terminal device and the network device are matched). Here, the network device includes, but is not limited to, an implementation such as a network host, a single network server, a plurality of network server sets, or a cloud computing-based computer set; or by the terminal device. Here, the Cloud is composed of a large number of hosts or web servers based on Cloud Computing (Cloud Computing), which is a kind of distributed Computing, a super virtual computer composed of a group of loosely coupled computer sets. Here, the terminal device may be any electronic product that can perform man-machine interaction with a user through a keyboard, a touch pad, a touch screen, a remote controller, a voice interaction or a handwriting device, for example, a PC, a mobile phone, a smart phone, a PDA, a wearable device, a palm computer PPC, a wearable device, a tablet computer, and the like. The network includes, but is not limited to, the internet, a wide area network, a metropolitan area network, a local area network, a VPN network, a wireless Ad Hoc network (Ad Hoc network), and the like. It should be understood by those skilled in the art that the above-mentioned commodity information sharing apparatus is only an example, and other network devices or terminal devices that may be present in the present invention or in the future are applicable to the present invention and are also included in the scope of the present invention and are incorporated herein by reference. Here, the network device and the user device each include an electronic device capable of automatically performing numerical calculation and information processing according to a preset or stored instruction, and the hardware includes, but is not limited to, a microprocessor, an Application Specific Integrated Circuit (ASIC), a programmable gate array (FPGA), a digital processor (DSP), an embedded device, and the like.
The comment information obtaining module 501 is configured to obtain comment information of the same commodity by a plurality of users, where the comment information includes feedback results of the plurality of users after using the commodity according to the provided usage information;
the production association information improvement module 502 is configured to display the comment information to a corresponding merchant, so that the merchant improves the production association information of the commodity according to the comment information.
Optionally, the usage information is provided when the user places an order for the commodity and the predetermined condition is satisfied.
Optionally, the manner in which the usage information is provided includes: is provided in the form of a heart beat, wherein the heart beat includes usage information.
Optionally, the production-related information improvement module includes:
the effective comment information acquisition sub-module is used for preprocessing comment information to acquire effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and the effective comment information display sub-module is used for displaying the effective comment information to the corresponding merchant.
Optionally, the effective comment information obtaining sub-module is used for removing the user identity mark contained in the comment information to obtain desensitization information;
Filtering repeated and missing data contained in the desensitization information to obtain denoising information;
And carrying out classification statistics on the denoising information to obtain formatted effective comment information.
Optionally, an effective comment information display sub-module for displaying the commodity quality comment at a designated position so as to enable the merchant to improve the production related information of the commodity according to the commodity quality comment,
Wherein the production-related information includes at least any one of: production process, transportation packaging mode and preservation mode.
The device can execute the method for improving the production related information of the commodity based on the comment information of the commodity, and has the corresponding functional module and beneficial effects of the execution method. Technical details not described in detail in this embodiment may be found in the method provided by any embodiment of the present invention.
Example six
Fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present invention. Fig. 6 illustrates a block diagram of an exemplary electronic device 412 suitable for use in implementing embodiments of the invention. The electronic device 412 shown in fig. 6 is only an example and should not be construed as limiting the functionality and scope of use of embodiments of the invention.
As shown in fig. 6, the electronic device 412 is in the form of a general purpose computing device. Components of electronic device 412 may include, but are not limited to: one or more processors 416, a memory 428, a bus 418 that connects the various system components (including the memory 428 and the processor 416).
Bus 418 represents one or more of several types of bus structures, including a memory bus or memory controller, a peripheral bus, an accelerated graphics port, a processor, or a local bus using any of a variety of bus architectures. By way of example, and not limitation, such architectures include Industry Standard Architecture (ISA) bus, micro channel architecture (MAC) bus, enhanced ISA bus, video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus.
Electronic device 412 typically includes a variety of computer system readable media. Such media can be any available media that is accessible by electronic device 412 and includes both volatile and nonvolatile media, removable and non-removable media.
Memory 428 is used to store instructions. Memory 428 may include computer system readable media in the form of volatile memory, such as Random Access Memory (RAM) 430 and/or cache memory 432. The electronic device 412 may further include other removable/non-removable, volatile/nonvolatile computer system storage media. By way of example only, storage system 434 may be used to read from or write to non-removable, nonvolatile magnetic media (not shown in FIG. 6, commonly referred to as a "hard disk drive"). Although not shown in fig. 6, a magnetic disk drive for reading from and writing to a removable non-volatile magnetic disk (e.g., a "floppy disk"), and an optical disk drive for reading from or writing to a removable non-volatile optical disk (e.g., a CD-ROM, DVD-ROM, or other optical media) may be provided. In such cases, each drive may be coupled to bus 418 via one or more data medium interfaces. Memory 428 may include at least one program product having a set (e.g., at least one) of program modules configured to carry out the functions of embodiments of the invention.
A program/utility 440 having a set (at least one) of program modules 442 may be stored in, for example, memory 428, such program modules 442 including, but not limited to, an operating system, one or more application programs, other program modules, and program data, each or some combination of which may include an implementation of a network environment. Program modules 442 generally perform the functions and/or methodologies in the described embodiments of the invention.
The electronic device 412 may also communicate with one or more external devices 414 (e.g., keyboard, pointing device, display 424, etc.), one or more devices that enable a user to interact with the electronic device 412, and/or any devices (e.g., network card, modem, etc.) that enable the electronic device 412 to communicate with one or more other computing devices. Such communication may occur through an input/output (I/O) interface 422. Also, the electronic device 412 may communicate with one or more networks such as a Local Area Network (LAN), a Wide Area Network (WAN) and/or a public network, such as the Internet, through the network adapter 420. As shown, network adapter 420 communicates with other modules of electronic device 412 over bus 418. It should be appreciated that although not shown in fig. 4, other hardware and/or software modules may be used in connection with electronic device 412, including, but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, data backup storage systems, and the like.
The processor 416 executes various functional applications and data processing by executing instructions stored in the memory 428, such as the following method of providing commodity usage information:
detecting whether a commodity is subjected to a bill or not, and providing a commodity use information triggering condition for a corresponding user; and if the trigger condition is met, providing the use information to the user.
Or performing the following method for improving production-related information of the commodity based on the comment information of the commodity:
The method comprises the steps of obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to provided use information; and displaying the comment information to the corresponding merchant so that the merchant improves the production related information of the commodity according to the comment information.
Example seven
A fifth embodiment of the present invention also provides a storage medium containing computer-executable instructions, which when executed by a computer processor, are configured to perform a method of providing commodity usage information:
detecting whether a commodity is subjected to a bill or not, and providing a commodity use information triggering condition for a corresponding user; and if the trigger condition is met, providing the use information to the user.
Or performing the following method for improving production-related information of the commodity based on the comment information of the commodity:
The method comprises the steps of obtaining comment information of a plurality of users on the same commodity, wherein the comment information comprises feedback results of the plurality of users after commodity use according to provided use information; and displaying the comment information to the corresponding merchant so that the merchant improves the production related information of the commodity according to the comment information.
Of course, the storage medium containing the computer executable instructions provided in the embodiments of the present invention is not limited to the above method operations, and may also perform related operations in the method for providing commodity usage information or the method for improving production-related information of commodities based on comment information of commodities provided in any embodiment of the present invention.
From the above description of embodiments, it will be clear to a person skilled in the art that the present invention may be implemented by means of software and necessary general purpose hardware, but of course also by means of hardware, although in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a computer readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), a FLASH Memory (FLASH), a hard disk, or an optical disk of a computer, etc., and include several instructions for causing an electronic device (which may be a personal computer, a server, or a network device, etc.) to perform the method for providing commodity usage information or the method for improving production-related information of a commodity based on comment information of the commodity according to the embodiments of the present invention.
It should be noted that, in the embodiment of the video monitoring device in the three-dimensional scene, each unit and module included are only divided according to the functional logic, but are not limited to the above-mentioned division, so long as the corresponding functions can be implemented; in addition, the specific names of the functional units are also only for distinguishing from each other, and are not used to limit the protection scope of the present invention.
Note that the above is only a preferred embodiment of the present invention and the technical principle applied. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, while the invention has been described in connection with the above embodiments, the invention is not limited to the embodiments, but may be embodied in many other equivalent forms without departing from the spirit or scope of the invention, which is set forth in the following claims.
Claims (10)
1. A method for providing commodity use information, comprising:
Detecting whether a commodity is subjected to order or not, and providing a corresponding user with use information triggering conditions of the commodity;
if the triggering condition is met, acquiring a heart-moving paste which is pre-associated with the commodity, wherein the heart-moving paste comprises the use information;
Updating an order detail page of the commodity in response to the heart walking fighter, wherein the updated order detail page contains a link of the heart walking fighter;
If the access information of the user to the link is obtained, the heart-moving paste is provided for the user;
The triggering conditions are specifically as follows: and updating the order logistics information corresponding to the commodity into a signed state, or confirming the receiving of the order corresponding to the commodity by the user.
2. The method according to claim 1, wherein the method further comprises:
The comment information of the plurality of users on the commodity is obtained, wherein the comment information comprises feedback results of the plurality of users after commodity use according to the use information;
And displaying the evaluation information to a corresponding merchant so that the merchant improves the production related information of the commodity according to the evaluation information.
3. The method of claim 2, wherein the presenting the review information to the corresponding merchant comprises:
Preprocessing the comment information to obtain effective comment information, wherein the effective comment information comprises commodity use comments and commodity quality comments;
and displaying the effective comment information to the corresponding merchant.
4. The method of claim 3, wherein preprocessing the comment information to obtain valid comment information includes:
Removing the user identity mark contained in the evaluation information to obtain desensitization information;
Filtering repeated and missing data contained in the desensitization information to obtain denoising information;
and carrying out classification statistics on the denoising information to obtain formatted effective comment information.
5. The method of claim 3 or 4, wherein the presenting the valid comment information to the corresponding merchant comprises:
Displaying the commodity use comment at a first designated position,
Displaying the commodity quality comment at a second appointed position so that the merchant can improve production related information of the commodity according to the commodity quality comment, wherein the production related information comprises at least any one of the following: production process, transportation packaging mode and preservation mode.
6. The method according to claim 1, wherein the method further comprises:
and updating the use information based on the commodity use comments so as to update the heart walking fighter.
7. A commodity use information providing apparatus, comprising:
The use information triggering condition detection module is used for detecting whether the use information triggering condition for providing the commodity to the corresponding user is met after the commodity is ordered;
the use information providing module is used for providing the use information to the user if the trigger condition is met;
The usage information providing module includes:
The heart-moving paste acquiring sub-module is used for acquiring the heart-moving paste pre-associated with the commodity if the triggering condition is met, wherein the heart-moving paste comprises the use information;
the heart-moving paste providing sub-module is used for providing the heart-moving paste for a user;
the device further comprises an order detail page updating module, a step-by-step processing module and a step-by-step processing module, wherein the order detail page updating module is used for updating the order detail page of the commodity in response to the acquisition of the step-by-step processing module, and the updated order detail page comprises links of the step-by-step processing module;
The heart-moving paste providing sub-module is used for providing the heart-moving paste for the user if the access information of the user to the link is obtained;
The triggering conditions are specifically as follows: and updating the order logistics information corresponding to the commodity into a signed state, or confirming the receiving of the order corresponding to the commodity by the user.
8. A device for providing platform commodity use information applied to a C2M mode, wherein the device for providing platform commodity use information comprises the device according to claim 7.
9. An electronic device, the electronic device comprising:
One or more processors;
a storage means for storing one or more programs;
when executed by the one or more processors, causes the one or more processors to implement the method of any of claims 1-6.
10. A computer readable storage medium, on which a computer program is stored, characterized in that the program, when being executed by a processor, implements the method according to any of claims 1-6.
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