CN112950839B - Commodity selling method - Google Patents
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- CN112950839B CN112950839B CN201911260191.4A CN201911260191A CN112950839B CN 112950839 B CN112950839 B CN 112950839B CN 201911260191 A CN201911260191 A CN 201911260191A CN 112950839 B CN112950839 B CN 112950839B
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Abstract
The embodiment of the application provides a commodity vending method, and relates to the technical field of self-service vending. According to the commodity selling method, when a purchasing instruction of an online customer is received, whether the current marketable quantity of the target commodity meets a first preset condition or not (at least including that the current marketable quantity of the target commodity is larger than the off-line reserved quantity D of the target commodity) can be judged, and only when the current marketable quantity of the target commodity meets the first preset condition, the online customer is determined to be successful in ordering and the online customer is allowed to pay. Therefore, through the commodity selling method of the embodiment of the application, a certain number of commodities can be reserved for off-line customers when on-line sales are carried out, so that the off-line customers can be guaranteed not to see a large number of commodities but not purchase the commodities due to early purchase of a large number of on-line customers, and further the problem of poor customer experience is caused.
Description
Technical Field
The application relates to the technical field of self-service vending, in particular to a commodity vending method.
Background
With the development of automatic vending technology, the forms of automatic vending machines are more and more diversified, and the functions are more and more perfect. The related art discloses automatic vending machine supporting both on-line sales and off-line sales, for the customers who want to purchase goods, not only can walk to the cabinet of the automatic vending machine, but also can realize the on-line purchase of goods by checking the goods actually put in the automatic vending machine and inputting the types and the amounts of the goods to be purchased on the man-machine interaction device of the automatic vending machine, and can select the automatic vending machine to be purchased through channels such as websites, mobile phones APP, weChat and the like, browse pictures of the goods sold by the automatic vending machine and the types and the amounts of the goods to be purchased, and submit orders and pay, thereby realizing the on-line purchase of the goods, wherein after the customers purchase the goods on-line, the customers can purchase goods to the automatic vending machine by on-line purchase certificates when the automatic vending machine is passed or when the time is abundant, and the time of the customers can be saved relatively.
For the vending machine capable of supporting on-line sales and off-line sales simultaneously, how to process commodity inventory data of the vending machine when the vending machine sells commodities, so that the vending machine can give consideration to the purchase demands of on-line customers and off-line customers is a problem to be solved currently.
Disclosure of Invention
The purpose of the application includes providing a commodity selling method, which can give consideration to the purchasing demands of online customers and offline customers and improve the purchasing experience of the customers.
Embodiments of the present application may be implemented as follows:
in a first aspect, an embodiment provides a method for selling goods, which is applied to a server of an automatic vending system, the automatic vending system further includes a plurality of automatic vending machines communicatively connected to the server, and the method for selling goods includes:
when receiving a purchase instruction of an online customer, determining a target vending machine and a target commodity corresponding to the purchase instruction, wherein the target commodity is a commodity corresponding to the purchase instruction in the target vending machine;
acquiring a first predicted marketable quantity F1 of the target commodity, wherein the first predicted marketable quantity F1 of the target commodity is the quantity of the target commodity which can be currently used for marketing;
Judging whether the first predicted marketable quantity F1 of the target commodity meets a first preset condition, wherein the first preset condition at least comprises that the first predicted marketable quantity F1 of the target commodity is larger than an off-line reserved quantity D of the target commodity;
when it is determined that the first predicted marketable quantity F1 of the target commodity satisfies the first preset condition, it is determined that the online customer has successfully placed the order and the online customer is allowed to pay.
In an alternative embodiment, the server stores a current stock quantity B of the target commodity, an online locking quantity C, and an online to-be-locked quantity E, where the online locking quantity C is a quantity of the target commodity that has been sold online and has completed locking at the target vending machine and is waiting for the customer to take the commodity offline, and the online to-be-locked quantity E is a quantity of the target commodity that has completed online payment but has not yet been notified to the target vending machine to lock; the step of obtaining a first predicted marketable quantity F1 of the target commodity includes:
the method comprises the steps of obtaining a current stock quantity B, an online locking quantity C and an online to-be-locked quantity E of target commodities, and calculating a first predicted saleable quantity F1 of the target commodities according to the current stock quantity B, the online locking quantity C and the online to-be-locked quantity E of the target commodities, wherein F1=B-C-E.
In an alternative embodiment, the first preset condition further includes: the difference between the first predicted marketable quantity F1 of the target commodity and the purchase quantity of the target commodity corresponding to the purchase instruction is not smaller than the difference between the off-line reserved quantity D of the target commodity.
In an alternative embodiment, the server stores an online locking quantity C of the target commodity, wherein the online locking quantity C is the quantity of the target commodity which is sold online and is locked in the target vending machine and waits for a customer to take goods offline; the commodity selling method further comprises the following steps:
after receiving information that online customers pay successfully, determining target locking quantity N of target commodities;
sending a locking notification message of the target commodity to the target vending machine; the locking notification message comprises a target locking number N;
when the confirmation message of successful locking returned by the target vending machine is received within the set time, the online locking quantity C of the target commodity is updated according to the confirmation message.
In an alternative embodiment, the server further stores the online to-be-locked quantity E of the target commodity, where the online to-be-locked quantity E is the quantity of the target commodity that has completed online payment but has not been notified to the target vending machine to lock;
When receiving the information that the online customer pays successfully, the step of determining the target locking quantity N of the target commodity comprises the following steps:
after receiving information that online customers pay successfully, updating the online quantity E to be locked of target commodities according to the purchase quantity of the target commodities corresponding to the purchase instruction, and setting the target locking quantity N to be equal to the online quantity E to be locked;
the commodity selling method further comprises the following steps: and when receiving a confirmation message of successful locking returned by the target vending machine within the set time, updating the online quantity E to be locked of the target commodity according to the confirmation message.
In an alternative embodiment, the merchandise sales method further comprises: and when the confirmation message of successful locking returned by the target vending machine is not received within the set time, updating the online quantity E to be locked of the target commodity and initiating a refund request to an online customer corresponding to the current target commodity locking.
In an alternative embodiment, the merchandise sales method further comprises:
when it is determined that the first predicted marketable quantity F1 of the target commodity is equal to or less than the off-line reserved quantity D of the target commodity, it is determined that the target commodity needs restocking.
In a second aspect, an embodiment provides a method for vending articles, applied to a vending system, the vending system including a server and a plurality of vending machines communicatively connected to the server, the method comprising:
When receiving a purchase instruction of an online customer, the server determines a target vending machine and target goods corresponding to the purchase instruction, acquires a first predicted marketable quantity F1 of the target goods, judges whether the first predicted marketable quantity F1 of the target goods meets a first preset condition, and determines that the online customer is successful in order and allows the online customer to pay when judging that the first predicted marketable quantity F1 of the target goods meets the first preset condition; the first predicted marketable quantity F1 of the target commodity is the quantity of the target commodity which can be used for selling currently, and the first preset condition at least comprises that the first predicted marketable quantity F1 of the target commodity is larger than the off-line reserved quantity D of the target commodity;
after receiving the successful payment information of the online customers, the server determines the target locking quantity N of the target commodity and sends a locking notification message of the target commodity to the target vending machine; the locking notification message comprises a target locking number N;
after receiving the locking notification message of the target commodity sent by the server, the target vending machine calculates a second predicted saleable quantity F2 of the target commodity according to the target locking quantity N, judges whether the second predicted saleable quantity F2 of the target commodity meets a second preset condition, and when judging that the second predicted saleable quantity F2 of the target commodity meets the second preset condition, the target vending machine locks the target commodity and returns a confirmation message of successful locking to the server, otherwise, the target vending machine returns a confirmation message of failure locking to the server, wherein the second predicted saleable quantity F2 of the target commodity is the quantity of the target commodity which can be used for selling after the target vending machine finishes locking the target commodity, and the second preset condition at least comprises that the second predicted saleable quantity F2 of the target commodity is not less than the off-line reserved quantity D of the target commodity.
In an alternative embodiment, the target vending machine stores a current stock quantity B of the target commodity and an online locking quantity C, wherein the online locking quantity C is a quantity of the target commodity that has been sold online and has completed locking at the target vending machine and is waiting for the customer to take goods offline, and the step of calculating the second predicted marketable quantity F2 according to the target locking quantity N after receiving the locking notification message of the target commodity sent by the server by the target vending machine includes:
the target vending machine obtains the current stock quantity B and the on-line locking quantity C of the target commodity, and calculates a second predicted marketable quantity F2 of the target commodity according to the current stock quantity B, the on-line locking quantity C and the target locking quantity N of the target commodity, wherein F2=B-C-N.
In an alternative embodiment, the merchandise sales method further comprises:
when it is determined that the second predicted marketable quantity F2 of the target commodity is equal to or less than the off-line reserved quantity D of the target commodity, the target vending machine issues a notification to the server that the target commodity requires restocking.
The beneficial effects of the embodiment of the application include, for example:
according to the commodity selling method, when the purchasing instruction of the online customers is received, whether the number of the target commodities which can be sold currently meets a first preset condition or not (at least including the fact that the number of the target commodities which can be sold currently is larger than the offline reserved number D of the target commodities) can be judged, and only when the number of the target commodities which can be sold currently meets the first preset condition, the online customers are determined to be successfully ordered and allowed to pay. Therefore, through the commodity selling method, a certain number of commodities can be reserved for off-line customers when on-line selling is performed, so that the off-line customers can be guaranteed not to see a large number of commodities but not to purchase the commodities due to early purchase of a large number of on-line customers, and the problem of poor customer experience is further solved; further, the server informs the vending machine of the goods purchased by the online customer in advance after the online customer pays successfully, so that the problem that the online customer cannot get the goods on the online vending machine after the online customer pays due to the online overstock of the vending machine can be avoided, and the customer experience is poor. Further, the server of the automatic vending system can timely inform the automatic vending machine of locking the goods after the online customer purchases the goods and finishes payment, and the automatic vending machine can timely transmit the goods data to the server when the inventory quantity and the online locking quantity of the goods change, so that timeliness and accuracy of the goods data synchronization between the server of the automatic vending system and the automatic vending machine are ensured.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are needed in the embodiments will be briefly described below, it being understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered limiting the scope, and that other related drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic diagram of a vending system according to one embodiment of the present application;
FIG. 2 is a schematic diagram of a vending machine according to one embodiment of the present application;
FIG. 3 is an internal schematic view of a vending machine according to one embodiment of the present application;
FIG. 4 is a flow chart of a method of vending articles according to one embodiment of the present application;
fig. 5 is a flowchart of a method for selling goods according to another embodiment of the present application.
Icon: 001-vending system; 010-vending machine; 100-a cabinet; 110-a cabinet body; 120-cabinet door; 130-a pick-up port; 140-a goods taking door; 150-a human-computer interaction device; 200-shelf; 210-lane; 300-a delivery device; 310-cargo bucket; 320-bucket drive mechanism; 321-a horizontal driving mechanism; 322-vertical drive mechanism; 020-server.
Detailed Description
For the purposes of making the objects, technical solutions and advantages of the embodiments of the present application more clear, the technical solutions of the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is apparent that the described embodiments are some embodiments of the present application, but not all embodiments. The components of the embodiments of the present application, which are generally described and illustrated in the figures herein, may be arranged and designed in a wide variety of different configurations.
Thus, the following detailed description of the embodiments of the present application, as provided in the accompanying drawings, is not intended to limit the scope of the application, as claimed, but is merely representative of selected embodiments of the application. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, are intended to be within the scope of the present application.
It should be noted that: like reference numerals and letters denote like items in the following figures, and thus once an item is defined in one figure, no further definition or explanation thereof is necessary in the following figures.
In the description of the present application, it should be noted that, if the terms "upper," "lower," "inner," "outer," and the like indicate an azimuth or a positional relationship based on the azimuth or the positional relationship shown in the drawings, or the azimuth or the positional relationship in which the inventive product is conventionally put in use, it is merely for convenience of describing the present application and simplifying the description, and it is not indicated or implied that the apparatus or element referred to must have a specific azimuth, be configured and operated in a specific azimuth, and thus should not be construed as limiting the present application.
Furthermore, the terms "first," "second," and the like, if any, are used merely for distinguishing between descriptions and not for indicating or implying a relative importance.
It should be noted that, without conflict, features in embodiments of the present application may be combined with each other.
The applicant found that, with the vending machine of the related art, since the on-line sales and the off-line sales can be performed simultaneously, two phenomena often occur when the vending machine sells goods: one is that after a customer purchases goods online, when the online vending machine takes goods, the goods are found to be sold empty online, so that the online customer cannot take goods; another is to some automatic vending machine that can see the internal commodity of cabinet through the glass window on the cabinet door, when the customer purchases commodity on line, the internal commodity that has put of cabinet of automatic vending machine is clearly seen, but because this commodity can not purchase because of selling the sky on line, customer's experience degree is poor.
In order to improve at least one of the disadvantages of the related art described above, the purchasing experience of the customer is improved. The embodiment of the application provides a commodity vending method which can be applied to a server of an automatic vending system. In order to facilitate understanding of the commodity vending method of the present embodiment, an automatic vending system will be described first. FIG. 1 is a schematic diagram of a vending system according to one embodiment of the present application; FIG. 2 is a schematic diagram of a vending machine according to one embodiment of the present application; fig. 3 is an internal schematic view of the vending machine in one embodiment of the present application. Referring to fig. 1 to 3, the vending system 001 provided in the present embodiment includes a server 020 and a plurality of vending machines 010 communicatively connected to the server 020. The vending machine 010 may perform related operations such as shipment, feedback of information to the user or the server 020, etc., according to an instruction input by the customer, or an instruction transmitted from the server 020.
As shown in fig. 2 and 3, the vending machine 010 provided in the embodiment of the present application includes a cabinet 100, a shelf 200 provided in the cabinet 100, and a delivery device 300. The cabinet 100 includes a cabinet body 110 having an opening and a cabinet door 120 hinged at the opening of the cabinet body 110. The cabinet door 120 is provided with a man-machine interaction device 150 and a goods taking port 130. The user may input instructions through the human-machine interaction device 150 or obtain information from the human-machine interaction device 150. The user may pick up items from the access 130 that are delivered to the access 130 by the delivery device 300. A pickup gate 140 is also optionally provided at the pickup port 130 to open or close the pickup port 130. In this embodiment, the cabinet door 120 is further provided with a transparent area, through which a customer can observe the goods in the cabinet 100.
In this embodiment, the rack 200 includes a plurality of parallel lanes 210, and the lanes 210 are used for storing goods. The plurality of lanes 210 are arranged in M rows and N columns in the cabinet 100 and extend in the front-rear direction (i.e., the arrow ef direction) of the vending machine 010. The same lane 210 is used for storing the same commodity, and each commodity is sequentially arranged along the extending direction of the lane 210 in the lane 210.
In this embodiment, the delivery device 300 includes a bucket 310 for receiving/retrieving merchandise in the lanes 210, and a bucket drive mechanism 320 for driving the bucket 310 between the exit of each lane 210 and the access 130. The bucket drive 320 includes a horizontal drive 321 and a vertical drive 322. The bucket 310 is drivingly connected to a vertical drive mechanism 322, and the vertical drive mechanism 322 can drive the bucket 310 to move in a vertical direction (i.e., in the direction of arrow cd). The vertical driving mechanism 322 is drivingly connected to the horizontal driving mechanism 321, and the horizontal driving mechanism 321 can drive the vertical driving mechanism 322 to move in the horizontal direction (i.e., arrow ab direction) together with the cargo bucket 310. In this manner, the bucket 310 can be implemented to receive/retrieve merchandise at the outlet of any of the lanes 210 and to transport the merchandise to a location corresponding to the access 130 for retrieval by a customer.
In this embodiment of the present application, the server 020 may perform information interaction with the vending machine 010 and the terminal of the customer, and the server 020 may further store data, for example, the server 020 may store a current inventory amount B of various commodities, an online locking amount C, an online to-be-locked amount E, and an offline reserved amount D, where the online locking amount C is an amount of target commodities that have been sold online and have been locked at the target vending machine 010 and waiting for the customer to take out the commodity offline, the online to-be-locked amount E is an amount of target commodities that have been paid online but have not been notified to the target vending machine 010 to lock, and the offline reserved amount D is an amount of inventory that needs to be referenced for allowing online purchase. Optionally, the server 020 may further store a first predicted marketable quantity F1 of each commodity, where the first predicted marketable quantity F1 of the commodity is a quantity of the commodity currently available for sale.
Fig. 4 is a flowchart of a method for selling goods according to an embodiment of the present application. The commodity vending method provided in this embodiment is applicable to the server 020 of the automatic vending system 001 provided in the above embodiment. The commodity selling method comprises the following steps:
and step S100, when receiving a purchase instruction of an online customer, determining a target vending machine and a target commodity corresponding to the purchase instruction, wherein the target commodity is a commodity corresponding to the purchase instruction in the target vending machine.
Taking the server 020 of the vending system 001 provided in the embodiment of the present application as an example, the server 020 may receive a purchase instruction sent by a customer through a terminal (such as a mobile phone, a tablet or a computer), and then determine the corresponding target vending machine 010 and the target commodity through the purchase instruction. Alternatively, the server 020 may determine that the vending machine 010 closest to the customer is the target vending machine 010 by the location information of the customer on line, or may receive the vending machine 010 selected by the customer on line as the target vending machine 010. It should be appreciated that the location information of the online customer may be transmitted to the server 020 through the customer's terminal. The purchase instruction comprises the identification of the target commodity which the customer needs to purchase, and optionally the purchase instruction also comprises the purchase quantity of the target commodity.
In step S200, a first predicted marketable quantity F1 of the target commodity is obtained, wherein the first predicted marketable quantity F1 of the target commodity is a quantity of the target commodity currently available for sale.
Taking the server 020 of the vending system 001 provided in the embodiment of the present application as an example, the server 020 may obtain the number of target commodities available for sale in the target vending machine 010. In an alternative embodiment, the server 020 stores the current stock quantity B of the target commodity, an online locking quantity C, and an online to-be-locked quantity E, wherein the online locking quantity C is a quantity of the target commodity that has been sold online and has completed locking at the target vending machine 010 and is waiting for the customer to take out the commodity online, and the online to-be-locked quantity E is a quantity of the target commodity that has completed online payment but has not been notified to the target vending machine 010 to lock. In this case, the acquisition of the first predicted marketable quantity F1 of the target commodity may be achieved by:
the method comprises the steps of obtaining a current stock quantity B, an online locking quantity C and an online to-be-locked quantity E of target commodities, and calculating a first predicted saleable quantity F1 of the target commodities according to the current stock quantity B, the online locking quantity C and the online to-be-locked quantity E of the target commodities, wherein F1=B-C-E.
In this embodiment, two data, that is, the on-line locking quantity of the target commodity and the on-line to-be-locked quantity, are set, and the on-line locking quantity C and the on-line to-be-locked quantity E of the target commodity are stored in the server 020, because some of the target commodities in the target vending machine 010 may have been purchased and locked by other customers in an on-line manner, and some of the target commodities may have been paid on-line but the server 020 has not been notified to the target vending machine 010 to lock, that is, the two target commodities are placed in the target vending machine 010 and belong to a part of the inventory of the target vending machine 010, but both of the two target commodities are sold and cannot be sold again, so that the first predicted marketable quantity F1 of the target commodity is obtained by subtracting the quantity of the two target commodities from the current inventory quantity, thereby obtaining an accurate quantity of the target commodity that can be sold, and avoiding the problem that the customer cannot pick up the commodity due to repeated sales of the target commodity.
In another alternative embodiment of the present application, the server 020 further stores a first predicted vending amount F1 of the target commodity, when the server 020 detects that any one of the current stock B, the online locking amount C, and the online to-be-locked amount E changes, the server 020 may update the first predicted vending amount F1 of the target commodity in real time according to the formula f1=b-C-E, and after receiving a purchase instruction of an online customer and determining the target vending machine 010 and the target commodity corresponding to the purchase instruction, may directly obtain the first predicted vending amount F1 of the target commodity. When the target vending machine 010 performs off-line sales of target commodities, off-line goods taking of on-line sales of target commodities and replenishment of target commodities, the current stock quantity B of the target commodities changes, when the target vending machine 010 performs on-line goods taking of on-line sales of target commodities and successful locking of target commodities, the on-line locking quantity C of the target commodities changes, and when the target vending machine 010 performs on-line sales and payment of target commodities, the target commodities are locked successfully, the target commodities are locked failed and refund is completed, the on-line waiting locking quantity E of the target commodities changes. Specifically, when the target vending machine 010 performs off-line sales of target commodities or off-line delivery of target commodities, the current stock quantity B of the target commodities is correspondingly reduced, and when the target vending machine 010 performs replenishment of target commodities, the current stock quantity B of the target commodities is correspondingly increased; when the target vending machine 010 successfully locks the target commodity, the number of the locked target commodity C can be correspondingly increased, and when the target vending machine 010 receives the off-line commodity sold on line, the number of the locked target commodity C can be correspondingly reduced; when the target vending machine 010 performs online sales of target commodities and pays successfully, the online to-be-locked quantity E of the target commodities can correspondingly increase the quantity of the target commodities sold at the time, when the target vending machine 010 performs online locking of the target commodities successfully, the online to-be-locked quantity E of the target commodities can correspondingly decrease the quantity of the target commodities successfully locked at the time, and when the target vending machine 010 performs target commodity locking failure and finishes refund, the online to-be-locked quantity E of the target commodities can correspondingly decrease the quantity of the target commodities which fail to be locked at the time and carry out refund.
Step S300, determining whether the first predicted marketable quantity F1 of the target commodity meets a first preset condition, where the first preset condition includes at least that the first predicted marketable quantity F1 of the target commodity is greater than an off-line reserved quantity D of the target commodity.
Taking the server 020 of the automatic vending system 001 provided in the embodiment of the present application as an example, the server 020 determines whether the first predicted marketable quantity F1 of the target commodity obtained by the server meets a first preset condition, where the first preset condition at least includes that the first predicted marketable quantity F1 of the target commodity is greater than the off-line reserved quantity D of the target commodity. By the judgment of the step, the result of whether the first predicted marketable quantity F1 of the target commodity meets the first preset condition can be used as the basis of whether the target commodity is allowed to be purchased online.
In step S400, when it is determined that the first predicted marketable quantity F1 of the target commodity satisfies the first preset condition, it is determined that the online customer ordering is successful and the online customer is allowed to pay.
Taking the server 020 of the vending system 001 provided in the embodiment of the present application as an example, when the server 020 determines that the first predicted marketable quantity F1 of the target commodity meets the first preset condition, it may be determined that at least the first predicted marketable quantity F1 of the target commodity is greater than the off-line reserved quantity D of the target commodity, so that it may be considered that the stock of the target commodity in the target vending machine 010 is sufficient, and it is not easy for the situation to occur that after the target commodity is purchased online, the remaining target commodity cannot meet the requirement of the off-line purchase. Thus, upon determining that the first predicted marketable quantity F1 of the target commodity meets the preset requirement, it may be determined that the online customer has successfully placed the order and allowed the online customer to pay.
In alternative embodiments, the first preset condition may include more content than the first predicted marketable quantity F1 of the target commodity needs to be greater than the off-line reserved quantity D of the target commodity, such as: the difference between the first predicted marketable quantity F1 of the target commodity and the purchase quantity of the target commodity corresponding to the purchase instruction is not small by the off-line reserved quantity D of the target commodity. As described above, optionally, the purchase instruction further includes the purchase amount of the target commodity, that is, the target vending machine allows the customer to purchase a plurality of target commodities through one order, and it should be understood that in this case, the server 020 may acquire the purchase amount of the corresponding target commodity by parsing the purchase instruction. The difference between the first predicted marketable quantity F1 and the purchase quantity of the target commodity corresponding to the purchase instruction is the quantity of the target commodity which can be used for selling after the current selling is completed, and the online customer is successfully ordered and allowed to pay only when the quantity of the target commodity which can be used for selling after the current selling is larger than the offline reserved quantity D of the target commodity, so that the online customer can be ensured to still meet the requirement of offline selling after purchasing, and the online customer can be ensured to purchase the sufficient quantity of target commodity after ordering once.
Further, the commodity vending method may further include: after receiving information that online customers pay successfully, determining target locking quantity N of target commodities; sending a locking notification message of the target commodity to the target vending machine, wherein the locking notification message comprises a target locking quantity N; when a confirmation message of successful locking returned by the target vending machine is received within a set time, the online locking quantity C of the target commodity is updated according to the confirmation message.
In this embodiment, the server 020 stores the online locking number C of the current target commodity, and when receiving the purchase instruction, the server 020 determines the purchase number of the target commodity according to the purchase instruction, thereby determining the target locking number N, so that the target vending machine 010 can lock the target commodity (including the target commodity purchased online at this time and possibly including the commodity purchased online at other customers) which is purchased online but not yet taken out by the customer according to the target locking number N included in the locking notification message, and avoid being purchased by other customers. When the target vending machine 010 returns a confirmation message that the locking is successful, the server 020 updates the online locking number C of the target commodity according to the confirmation message.
Specifically, in an alternative embodiment, when the server 020 receives a confirmation message of successful locking returned by the target vending machine 010 within a set time, the on-line locking quantity C is updated by the locking quantity N in the locking notification message before the on-line locking quantity C of the target commodity is self-added, and in an alternative embodiment, when the server 020 receives a confirmation message of successful locking returned by the target vending machine 010 within a set time, the confirmation message of successful locking includes the actual locking quantity of the target commodity in the target vending machine 010, and the server 020 sets the on-line locking quantity C of the target commodity to the actual locking quantity.
Further, in the case where the server 020 further stores the online to-be-locked quantity E of the target commodity, when the server 020 receives the information that the online customer pays successfully, determining the target locked quantity N of the target commodity may specifically include: and after receiving the successful payment information of the online customer, updating the online quantity E to be locked of the target commodity according to the purchase quantity of the target commodity corresponding to the purchase instruction, and setting the target locking quantity N to be equal to the online quantity E to be locked. On the basis, the commodity selling method further comprises the following steps: when receiving the confirmation message of successful locking returned by the target vending machine 010 within the set time, the online quantity E to be locked of the target commodity is updated according to the confirmation message.
Specifically, after receiving the information that the online customer pays successfully, the server 020 adds the online to-be-locked quantity E of the target commodity to the purchase quantity of the target commodity to update the online to-be-locked quantity E of the target commodity, and then sets the target to-be-locked quantity N equal to the online to-be-locked quantity E; after the server 020 receives the confirmation message of successful locking, the online waiting locking quantity E of the target commodity is self-subtracted to the target locking quantity N in the locking notification message before. Since the server 020 may receive a new online order again in the period between sending the lock notification message and receiving the confirmation message that the lock is successful, the current online to-be-locked quantity E may not be equal to the target locking quantity N, when the server 020 receives the confirmation message that the lock is successful, this means that a part of the online to-be-locked target commodities have already been locked, so by subtracting the online to-be-locked quantity E from the target locking quantity N in the previous lock notification message, the server 020 can accurately store the quantity of the target commodities that have completed online payment but have not yet been notified to the target vending machine 010 to lock in the newly received order; meanwhile, as the target vending machine has completed the locking of the target commodity of the current sale, the server 020 can accurately record the number of the target commodity actually locked by the target vending machine 010 by adding the number C of the online locking to the number of the target commodity of the current sale, and the accuracy of online sale and offline sale of the target vending machine 010 is ensured.
Further, the commodity vending method may further include: when the server 020 does not receive the successful locking confirmation message returned by the target vending machine 010 within the set time, updating the online quantity E to be locked of the target commodity and initiating a refund request to the online customer corresponding to the current target commodity locking.
Specifically, the server 020 does not receive the confirmation message of successful locking returned by the target vending machine 010 within the set time, including: the server 020 does not receive an acknowledgement message returned from the target vending machine 010 within the set time, or the server 020 receives an acknowledgement message returned from the target vending machine 010 that the lock fails within the set time. In this case, the online to-be-locked quantity E is updated by automatically subtracting the online to-be-locked quantity E from the target locking quantity N in the previous locking notification message of the target commodity, and a refund request is initiated to the online customer corresponding to the current target commodity locking, so that the problem that the online sales target commodity cannot be locked to the online customer to cause loss due to the offline sales of the target vending machine 010 in the time period from the online customer ordering to the target vending machine 010 for target commodity locking is solved, and the online customer cancel the purchase of the target commodity by initiating the refund request to the corresponding online customer, thereby avoiding the situation that the online customer pays online to the target vending machine 010 for taking the commodity, but no commodity is advisable.
Further, the commodity vending method may further include: when the server 020 determines that the first predicted marketable quantity F1 of the target commodity is less than or equal to the off-line reserved quantity D of the target commodity, it determines that the target commodity needs replenishment, and transmits a notification of insufficient stock quantity of the target commodity. Further, it will be understood that when the server 020 determines that the first predicted marketable quantity F1 of the target commodity is less than or equal to the off-line reserved quantity D of the target commodity, it may be considered that the stock of the target commodity in the target vending machine 010 is insufficient, and if the on-line purchase is allowed, the remaining target commodity quantity is likely to fail to satisfy the requirement of the off-line purchase, so that in this case, it may be determined that the on-line customer has failed to order, so as to avoid that other off-line customers cannot purchase the target commodity after the on-line purchase, or see that the target commodity is stored in the target vending machine 010, but cannot purchase the desired quantity. Further, the server 020 may send a notification that the target commodity needs to be restocked to a maintainer, so that when the predicted marketable quantity of the target commodity is less than or equal to the off-line reserved quantity D of the target commodity, the maintainer may restock as soon as possible, thereby avoiding a phenomenon that after the target commodity reserved for the off-line customer is empty, the off-line customer still sees a large number of target commodities but does not purchase the target commodity when the off-line customer purchases the commodity. Of course, in other embodiments of the present application, the server 020 may also determine that the online customer has failed to order and send a notification of insufficient stock of the target commodity when it is determined that the first predicted marketable quantity F1 of the target commodity does not satisfy the first preset condition.
Fig. 5 is a flowchart of a method for selling goods according to another embodiment of the present application. The commodity vending method is applied to the automatic vending system 001 provided by the embodiment of the application, and comprises the following steps:
step S10, when receiving a purchase instruction of an online customer, a server determines a target vending machine and target goods corresponding to the purchase instruction, acquires a first predicted marketable quantity F1 of the target goods, judges whether the first predicted marketable quantity F1 of the target goods meets a first preset condition, and when judging that the first predicted marketable quantity F1 of the target goods meets the first preset condition, determines that the online customer is successful in order and allows the online customer to pay; the first preset condition at least comprises that the first predicted marketable quantity F1 of the target commodity is larger than the off-line reserved quantity D of the target commodity.
Step S20, after receiving the successful payment information of the online customers, the server determines the target locking quantity N of the target commodity and sends a locking notification message of the target commodity to the target vending machine; wherein the lock notification message includes a target lock number N.
The specific implementation method of step S10 and step S20 may refer to the commodity vending method applied to the server 020 provided in the embodiment of the present application, which is not described herein again.
Step S30, after receiving the locking notification message of the target commodity sent by the server, the target vending machine calculates a second predicted saleable quantity F2 of the target commodity according to the target locking quantity N, judges whether the second predicted saleable quantity F2 of the target commodity meets a second preset condition, when judging that the second predicted saleable quantity F2 of the target commodity meets the second preset condition, the target vending machine locks the target commodity and returns a confirmation message of successful locking to the server, otherwise, the target vending machine returns a confirmation message of failure locking to the server, wherein the second predicted saleable quantity F2 of the target commodity is the quantity of the target commodity which can be used for selling after the target vending machine finishes locking the target commodity, and the second preset condition at least comprises that the second predicted saleable quantity F2 of the target commodity is not less than the off-line reserved quantity D of the target commodity.
In the vending system 001 provided in this embodiment of the present invention, after receiving the locking notification message of the target commodity sent by the server 020, the target vending machine 010 determines again whether the number of target commodities that can be sold after the locking of the target commodity is completed is not less than the off-line reserved number D of target commodities, and only after the target vending machine 010 completes the locking of the target commodity, the number of target commodities that can be sold at least meets the condition that the number of target commodities is still greater than or equal to, that is, is not less than the off-line reserved number D, the target vending machine 010 locks the target commodity, so that the target vending machine 010 can still reserve a sufficient number of target commodities for off-line customers after the locking of the target commodity is completed, and the phenomenon that the off-line customers can see a large number of target commodities but cannot purchase the goods is avoided. The target vending machine 010 performs secondary judgment when the target vending machine 010 performs target commodity locking, and only when the target vending machine 010 finishes locking the target commodity, the target vending machine 010 performs target commodity locking only under the condition that the saleable quantity of the target commodity is at least not smaller than the off-line reserved quantity D, so that the problem that the saleable quantity of the target commodity is reduced due to off-line sales of the target vending machine 010 in a time period from ordering of on-line customers to target vending machine 010 performing target commodity locking can be avoided, the saleable quantity of the target commodity is smaller than the off-line reserved quantity D of the target commodity after the target vending machine 010 finishes locking the target commodity, and the sufficient quantity of the target commodity is reserved for the off-line customers.
In an alternative embodiment, the target vending machine 010 stores an online locking quantity C of the target commodity, wherein the online locking quantity C of the target commodity is a quantity of the target commodity which has been sold online and has completed locking at the target vending machine 010 and waits for the customer to take goods offline, and the target vending machine 010 performs locking of the target commodity includes: the target vending machine 010 adds the stored on-line locking quantity C of the target commodity to the target locking quantity N, the target vending machine 010 returns the on-line locking quantity C of the target commodity to the server 020, and by updating the on-line locking quantity C of the target commodity when locking the target commodity, the quantity of the locked target commodity can be considered when calculating the saleable quantity of the target commodity in the subsequent selling process of the target commodity, the target commodity which is sold on line is prevented from being repeatedly sold, and the on-line customer who has completed on-line purchase can be ensured to be taken out of the target vending machine 010 on line.
In another alternative embodiment, the target vending machine 010 stores a current stock quantity B of the target commodity, an online locking quantity C, wherein the online locking quantity C is a quantity of the target commodity that has been sold online and has completed locking at the target vending machine 010 and is waiting for the customer to take goods offline, and the target vending machine 010 calculates a second predicted marketable quantity F2 according to the target locking quantity N after receiving the locking notification message of the target commodity sent from the server, includes: the target vending machine 010 acquires the current stock quantity B and the on-line locking quantity C of the target commodity, and calculates a second predicted marketable quantity F2 of the target commodity according to the current stock quantity B, the on-line locking quantity C and the target locking quantity N of the target commodity, wherein f2=b-C-N.
Further, the commodity vending method may further include: when the target vending machine 010 determines that the second predicted marketable quantity F2 of the target commodity is equal to or smaller than the off-line reserved quantity D of the target commodity, the target vending machine 010 issues a notification to the server 020 that the target commodity requires replenishment.
The target vending machine 010 sends a notification that the target commodity needs to be restocked to the server 020 when the second predicted marketable quantity of the target commodity is equal to or smaller than the off-line reserved quantity D of the target commodity, so that the server 020 can timely obtain the restocking requirement of the target commodity and notify maintenance personnel to restock as soon as possible, and the phenomenon that a large number of target commodities are seen but not purchased when the off-line customer purchases the commodity on line after the target commodity reserved for the off-line customer is sold is avoided.
Further, when the target vending machine 010 performs off-line goods taking, on-line goods taking, and on-line goods replenishment of the target goods, the current stock quantity B of the target goods is updated, and the updated current stock quantity B of the target goods is uploaded to the server 020, and when the target vending machine 010 performs off-line goods taking, on-line goods locking success, on-line goods selling, of the target goods, the on-line locking quantity C of the target goods is updated, and the updated on-line locking quantity C of the target goods is uploaded to the server 020. The specific updating method of the current stock quantity B and the online locking quantity C of the target commodity can refer to the commodity selling method applied to the server 020 provided in the embodiment of the present application, and will not be described herein again.
In summary, according to the commodity vending method provided by the embodiment of the present application, when receiving the purchase instruction of the online customer, it is determined whether the number of the target commodities that can be currently vended meets the first preset condition (at least including the number of the target commodities that can be currently vended being greater than the offline reserved number D of the target commodities), and only when the number of the target commodities that can be currently vended meets the first preset condition, the online customer is determined to be successful in ordering and the online customer is allowed to pay. Therefore, through the commodity selling method, a certain number of commodities can be reserved for off-line customers when on-line selling is performed, so that the off-line customers can be guaranteed not to see a large number of commodities but not to purchase the commodities due to early purchase of a large number of on-line customers, and the problem of poor customer experience is further solved; further, the server informs the vending machine of the goods purchased by the online customer in advance after the online customer pays successfully, so that the problem that the online customer cannot get the goods on the online vending machine after the online customer pays due to the online overstock of the vending machine can be avoided, and the customer experience is poor. Further, the server of the automatic vending system can timely inform the automatic vending machine of locking the goods after the online customer purchases the goods and finishes payment, and the automatic vending machine can timely transmit the goods data to the server when the inventory quantity and the online locking quantity of the goods change, so that timeliness and accuracy of the goods data synchronization between the server of the automatic vending system and the automatic vending machine are ensured.
The foregoing is merely specific embodiments of the present application, but the scope of the present application is not limited thereto, and any changes or substitutions easily conceivable by those skilled in the art within the technical scope of the present application should be covered in the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.
Claims (9)
1. A method for vending articles, applied to a server of a vending system, the vending system further comprising a plurality of vending machines communicatively connected to the server, the method comprising:
when receiving a purchase instruction of an online customer, determining a target vending machine and a target commodity corresponding to the purchase instruction, wherein the target commodity is a commodity corresponding to the purchase instruction in the target vending machine;
acquiring a first predicted marketable quantity F1 of the target commodity, wherein the first predicted marketable quantity F1 of the target commodity is the quantity of the target commodity which can be currently used for marketing;
judging whether the first predicted marketable quantity F1 of the target commodity meets a first preset condition, wherein the first preset condition at least comprises that the first predicted marketable quantity F1 of the target commodity is larger than an off-line reserved quantity D of the target commodity;
When it is determined that the first predicted marketable quantity F1 of the target commodity meets the first preset condition, determining that the online customer ordering is successful and allowing the online customer to pay;
the server stores a current stock quantity B of the target commodity, an online locking quantity C and an online to-be-locked quantity E, wherein the online locking quantity C is the quantity of the target commodity which is sold online and is locked on the target vending machine and waits for a customer to take goods offline, and the online to-be-locked quantity E is the quantity of the target commodity which is paid online and is not informed of the locking of the target vending machine; the step of obtaining a first predicted marketable quantity F1 of the target commodity includes:
obtaining the current stock quantity B, the online locking quantity C and the online quantity E to be locked of the target commodity, and calculating the first predicted marketable quantity F1 of the target commodity according to the current stock quantity B, the online locking quantity C and the online quantity E to be locked of the target commodity, wherein F1=B-C-E.
2. The merchandise sales method of claim 1, wherein the first preset condition further comprises: the difference between the first predicted marketable quantity F1 of the target commodity and the purchase quantity of the target commodity corresponding to the purchase instruction is not smaller than the off-line reserved quantity D of the target commodity.
3. The merchandise sales method of claim 1, wherein the merchandise sales method further comprises:
after receiving the information that the online customer pays successfully, determining the target locking quantity N of the target commodity;
sending a locking notification message of the target commodity to the target vending machine; wherein the lock notification message includes the target lock number N;
and when receiving a confirmation message of successful locking returned by the target vending machine within a set time, updating the online locking quantity C of the target commodity according to the confirmation message.
4. The article vending method of claim 3, wherein said step of determining a target locked quantity N of said target article upon receipt of said information that said online customer paid successfully comprises:
after receiving the successful payment information of the online customer, updating the online quantity E to be locked of the target commodity according to the purchase quantity of the target commodity corresponding to the purchase instruction, and setting the target locking quantity N to be equal to the online quantity E to be locked;
the commodity selling method further comprises the following steps: and when receiving a confirmation message of successful locking returned by the target vending machine within a set time, updating the online quantity E to be locked of the target commodity according to the confirmation message.
5. The merchandise sales method of claim 4, further comprising: and when the confirmation message of successful locking returned by the target vending machine is not received within the set time, updating the online quantity E to be locked of the target commodity and initiating a refund request to an online customer corresponding to the current target commodity locking.
6. The merchandise sales method of any one of claims 1-5, wherein the merchandise sales method further comprises:
when it is determined that the first predicted marketable quantity F1 of the target commodity is equal to or less than the off-line reserved quantity D of the target commodity, it is determined that the target commodity requires restocking.
7. A method for selling goods, which is applied to an automatic vending system, wherein the automatic vending system comprises a server and a plurality of automatic vending machines which are in communication connection with the server, and the method for selling goods comprises the following steps:
when receiving a purchase instruction of an online customer, the server determines a target vending machine and a target commodity corresponding to the purchase instruction, acquires a first predicted marketable quantity F1 of the target commodity, judges whether the first predicted marketable quantity F1 of the target commodity meets a first preset condition, and determines that the online customer ordering is successful and allows the online customer to pay when judging that the first predicted marketable quantity F1 of the target commodity meets the first preset condition; the first preset condition at least comprises that the first predicted saleable quantity F1 of the target commodity is larger than the off-line reserved quantity D of the target commodity; the server stores a current stock quantity B of the target commodity, an online locking quantity C and an online to-be-locked quantity E, wherein the online locking quantity C is the quantity of the target commodity which is sold online and is locked on the target vending machine and waits for a customer to take goods offline, and the online to-be-locked quantity E is the quantity of the target commodity which is paid online and is not informed of the locking of the target vending machine; the step of obtaining a first predicted marketable quantity F1 of the target commodity includes: acquiring the current stock quantity B, the online locking quantity C and the online quantity E to be locked of the target commodity, and calculating the first predicted saleable quantity F1 of the target commodity according to the current stock quantity B, the online locking quantity C and the online quantity E to be locked of the target commodity, wherein F1=B-C-E;
After receiving the successful payment information of the online customer, the server determines the target locking quantity N of the target commodity and sends a locking notification message of the target commodity to the target vending machine; wherein the lock notification message includes the target lock number N;
after receiving the locking notification message of the target commodity sent by the server, the target vending machine calculates a second predicted saleable quantity F2 of the target commodity according to the target locking quantity N, judges whether the second predicted saleable quantity F2 of the target commodity meets a second preset condition, and when judging that the second predicted saleable quantity F2 of the target commodity meets the second preset condition, the target vending machine locks the target commodity and returns a confirmation message of successful locking to the server, otherwise, the target vending machine returns a confirmation message of failure locking to the server, wherein the second predicted saleable quantity F2 of the target commodity is the quantity of the target commodity which can be used for selling after the target vending machine completes locking of the target commodity, and the second preset condition at least comprises that the second predicted saleable quantity F2 of the target commodity is not less than the off-line reserved quantity D of the target commodity.
8. The article vending method of claim 7, wherein the step of calculating the second predicted vendable quantity F2 from the target lock quantity N after the target vending machine receives the lock notification message of the target article transmitted from the server comprises:
the target vending machine obtains the current stock quantity B and the on-line locking quantity C of the target commodity, and calculates a second predicted marketable quantity F2 of the target commodity according to the current stock quantity B, the on-line locking quantity C and the target locking quantity N of the target commodity, wherein F2=B-C-N.
9. The merchandise sales method according to claim 7 or 8, wherein the merchandise sales method further comprises:
when it is determined that the second predicted marketable quantity F2 of the target commodity is equal to or less than the off-line reserved quantity D of the target commodity, the target vending machine issues a notification to the server that the target commodity requires restocking.
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