CN112766873A - Telecom operator business hall service system based on internet - Google Patents
Telecom operator business hall service system based on internet Download PDFInfo
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Abstract
The invention discloses a telecommunication operator business hall service system based on internet, comprising: the system comprises a background login module, a shop management module, a commodity management module, an operation management module, an order management module and a business report module, wherein the background login module comprises a login address input unit, the output end of the login address input unit is electrically connected with an account number input unit, the output end of the account number input unit is electrically connected with an account number login unit, the output end of the account number login unit is electrically connected with an account number detection unit, and the account number login module is used for logging in an account number of an operation manager to enter a business hall system. According to the invention, a large number of entity stores do not need to be established, business operation can be implemented only by building a corresponding transaction platform, the enterprise cost is reduced, the economic benefit of an enterprise is accelerated, customers can select and purchase own commodities without going out of the house through the transaction platform, automatic electronic order submission is realized, and submitted electronic order information can be analyzed and counted.
Description
Technical Field
The invention relates to the technical field of business hall systems, in particular to a business hall service system of a telecom operator based on the Internet.
Background
The growth speed of domestic network users in China develops in an exponential mode every year, the development is an opportunity and a challenge for various enterprises, the network rhythm is fast, the rapid development of networked handling is promoted, at present, people can go home and can shop and consume through the network, the virtual office channel powerfully impacts an entity service platform, most of enterprises catch the network revolution wave, and own network office platforms are opened at all. The platform is implemented, online transaction, online purchase and online operation can be easily realized, for enterprises, a large number of entity stores do not need to be established, business operation can be implemented only by building a corresponding transaction platform, the enterprise cost is reduced, and the economic benefit of the enterprises is accelerated. For the customer, through the trading platform, the customer can choose to purchase own goods or service provided by the enterprise without going out.
The existing operator whole-channel operation has no great effect, the electronic channel occupancy is too low, the sales capacity is insufficient, the entity channel entrance rate is low, the cost for acquiring users is high, and the operation content and the operation mode are urgent to change.
Disclosure of Invention
The invention aims to provide a telecommunication operator business hall service system based on the internet, aiming at solving the defects that the operation of operators in all channels has not achieved great effect all the time, the electronic channel has low occupation ratio, the sales capacity is insufficient, the entity channel entrance rate is low, the cost of the obtained user is high, and the operation content and the operation mode are in urgent need of transformation in the prior art.
In order to achieve the purpose, the invention adopts the following technical scheme:
an internet-based telecommunications carrier business hall service system comprising: the system comprises a background login module, a shop management module, a commodity management module, an operation management module, an order management module and a business report module;
the system comprises a background login module, a background login module and a business hall system, wherein the background login module comprises a login address input unit, the output end of the login address input unit is electrically connected with an account number input unit, the output end of the account number input unit is electrically connected with an account number login unit, the output end of the account number login unit is electrically connected with an account number detection unit, and the account number login unit is used for logging in an account number of an operation manager to enter the business hall system;
the system comprises a management module, a store management module and a management module, wherein the store management module is used for user addition, store addition and employee management, and comprises a storage unit and an information generation unit, and the information generation unit generates the management history data and transfers the management history data to the storage unit for data storage;
the commodity management module is used for commodity addition, commodity editing, commodity classification, commodity library management, commodity sales promotion and commodity export, and comprises an information library unit, wherein the information library unit comprises a Chinese commodity information library and a commodity publishing information library;
the operation management module is used for canceling number calling configuration, station configuration and reservation configuration, the reservation configuration is automatically inquired by collecting user identity information, whether a user makes a reservation or not is judged, when the operation management module judges that the user makes a reservation successfully, a number calling sequence is updated, the user waits for the number calling, when the operation management module judges that the user makes a reservation failure, the operation management module helps the user to automatically take the number and update the number calling sequence again, and the user waits for the number calling.
Preferably, the order management module is used for order generation, order submission and order query, the order management module can be used for analyzing and counting electronic order information submitted by a client, the order management module can summarize and form a corresponding data curve and a corresponding graph according to different client types, order submission times and goods names according to a plurality of pieces of electronic order information, and then the data curve and the corresponding graph corresponding to the electronic order information formed by the order analysis module are exported.
Preferably, the business report module is used for querying a business report, reserving a number-taking report and a number-calling report, and generating a required report according to the data information processed by the system and the rule of the report defined by the system.
Preferably, the login mode of the background login module comprises service login and information login, so that a mobile user can login through a mobile phone service password or through a mobile phone short message random password in the login process, and when a password error occurs in a login interface, personal information can be verified through the background login and then the password is modified.
Preferably, the personal information includes: user name, login user identification number, contact phone, email address and address.
Preferably, the business reporting module can control the execution condition of the report task job, and the execution mode includes three modes: the system comprises a manual triggering mode, a program triggering mode and an automatic triggering mode, and the operation of the system and the generation of a report are controlled through the three modes.
Preferably, the order management module may screen a data curve and a graph corresponding to the derived electronic order information onto a display screen for display.
Compared with the prior art, the invention has the beneficial effects that:
1. the system can implement business operation only by building a corresponding transaction platform without building a large number of entity stores, thereby reducing the enterprise cost and accelerating the economic benefit of the enterprise.
2. The system can realize automatic electronic order submission, can analyze and count submitted electronic order information, can summarize the electronic order information according to different customer types, order submission time and goods names, and form corresponding data curves and charts, is convenient for goods suppliers to effectively manage orders and utilize order information, and is convenient for merchants to meet user requirements in time so as to adjust commodity architectures.
Drawings
Fig. 1 is a schematic front view of an internet-based service system for a business hall of a telecommunications carrier according to the present invention;
fig. 2 is a schematic view of a subscription flow of an internet-based service system for a business hall of a telecommunications operator according to the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments.
Referring to fig. 1-2, an internet-based telecommunication operator business hall service system includes: the system comprises a background login module, a store management module, a commodity management module, an operation management module, an order management module and a business report module, wherein the background login module comprises a login address input unit, the output end of the login address input unit is electrically connected with an account input unit, the output end of the account input unit is electrically connected with an account login unit, the output end of the account login unit is electrically connected with an account detection unit for logging accounts of operation managers into a business hall system, the store management module is used for user addition, store addition and employee management, the store management module comprises a storage unit and an information generation unit, the information generation unit generates upper management history data and transfers the upper management history data to the storage unit for data storage, the login mode of the background login module comprises service login and information login, so that a mobile user logs in the process, can log in through the mobile phone service password, also can log in through the random password of cell-phone short message, when logging in the interface and appearing the password mistake, can pass through the backstage supporter and log in and verify personal information and then carry out the password modification, personal information includes: user name, login user identification number, contact phone, email address and address.
The order management module is used for order generation, order submission and order inquiry, the order management module can be used for analyzing and counting the electronic order information submitted by the client, the order management module can collect the electronic order information according to different client types, order submission times and goods names and form corresponding data curves and graphs, then the data curves and graphs corresponding to the electronic order information formed by the order analysis module are exported, the order management module can project the data curves and graphs corresponding to the exported electronic order information onto a display screen for display, the business report module is used for business report inquiry, a reserved number-taking report and a number-calling report, a required report is generated according to the data information processed by the system and the rules of the report defined by the system, and the business report module can control the execution condition of report task operation, the method comprises three execution modes: the system comprises a manual triggering mode, a program triggering mode and an automatic triggering mode, and the operation of the system and the generation of a report are controlled through the three modes.
The commodity management module is used for commodity addition, commodity editing, commodity classification, commodity library management, commodity sales promotion and commodity export, and comprises an information library unit, wherein the information library unit comprises a Chinese commodity information library and a commodity publishing information library, the commodity management module is used for collecting Chinese commodity information and commodity publishing information and recording the collected Chinese commodity information in the Chinese commodity information library, and the commodity publishing information is recorded in the commodity publishing information library, wherein the commodity export can be exported in batch through condition inquiry, the operation management module is used for canceling number calling configuration, station configuration and appointment configuration, the appointment configuration is automatically inquired through collecting user identity information and then judging whether a user makes an appointment or not, when the operation management module judges that the user makes an appointment successfully, a number calling sequence is updated, and the user waits for the number calling, when the operation management module judges that the user fails to make an appointment, the operation management module helps the user to update the number calling sequence again after automatically taking the number, and the user waits for the number calling.
According to the invention, the system can implement business operation only by building a corresponding trading platform without building a large number of physical stores, thereby reducing the enterprise cost and accelerating the economic benefit of the enterprise, and for the customers, the customers can select and purchase their own commodities without going out of the house through the trading platform.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art should be considered to be within the technical scope of the present invention, and the technical solutions and the inventive concepts thereof according to the present invention should be equivalent or changed within the scope of the present invention.
Claims (7)
1. An internet-based telecommunications carrier business hall service system, comprising: the system comprises a background login module, a shop management module, a commodity management module, an operation management module, an order management module and a business report module;
the system comprises a background login module, a background login module and a business hall system, wherein the background login module comprises a login address input unit, the output end of the login address input unit is electrically connected with an account number input unit, the output end of the account number input unit is electrically connected with an account number login unit, the output end of the account number login unit is electrically connected with an account number detection unit, and the account number login unit is used for logging in an account number of an operation manager to enter the business hall system;
the system comprises a management module, a store management module and a management module, wherein the store management module is used for user addition, store addition and employee management, and comprises a storage unit and an information generation unit, and the information generation unit generates the management history data and transfers the management history data to the storage unit for data storage;
the commodity management module is used for commodity addition, commodity editing, commodity classification, commodity library management, commodity sales promotion and commodity export, and comprises an information library unit, wherein the information library unit comprises a Chinese commodity information library and a commodity publishing information library;
the operation management module is used for canceling number calling configuration, station configuration and reservation configuration, the reservation configuration is automatically inquired by collecting user identity information, whether a user makes a reservation or not is judged, when the operation management module judges that the user makes a reservation successfully, a number calling sequence is updated, the user waits for the number calling, when the operation management module judges that the user makes a reservation failure, the operation management module helps the user to automatically take the number and update the number calling sequence again, and the user waits for the number calling.
2. The internet-based telecommunication operator business hall service system according to claim 1, wherein the order management module is used for order generation, order submission and order query, the order management module is used for analyzing and counting the electronic order information submitted by the client, the order management module is used for summarizing and forming corresponding data curves and graphs according to different client types, order submission times and goods names according to a plurality of electronic order information, and then exporting the data curves and graphs corresponding to the electronic order information formed by the order management module.
3. The internet-based telecommunication operator business hall service system as recited in claim 1, wherein the business report module is used for business report query, appointment number-taking report and number-calling report, and generating the required report according to the rules of the report defined by the system according to the data information processed by the system.
4. The internet-based telecommunication operator business hall service system as recited in claim 1, wherein the login mode of the background login module comprises service login and information login, so that a mobile user can log in through a mobile phone service password or through a mobile phone short message random password in the login process, and when a password error occurs in the login interface, the password modification can be performed after personal information is verified through the background login.
5. An internet-based telecommunications carrier business hall service system as claimed in claim 4, wherein said personal information includes: user name, login user identification number, contact phone, email address and address.
6. The internet-based telecommunication operator business hall service system as claimed in claim 1, wherein the business reporting module can control the execution of the reporting task job, including three execution modes: the system comprises a manual triggering mode, a program triggering mode and an automatic triggering mode, and the operation of the system and the generation of a report are controlled through the three modes.
7. The internet-based telecommunication operator business hall service system as recited in claim 2, wherein the order management module is capable of displaying the data curve and the graph corresponding to the derived electronic order information on a display screen.
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| CN202011566427.XA CN112766873A (en) | 2020-12-25 | 2020-12-25 | Telecom operator business hall service system based on internet |
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| CN202011566427.XA CN112766873A (en) | 2020-12-25 | 2020-12-25 | Telecom operator business hall service system based on internet |
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Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20120078753A1 (en) * | 2010-09-28 | 2012-03-29 | Chun Lung Lin | Business Transaction Network System |
| CN105184943A (en) * | 2015-08-06 | 2015-12-23 | 成都昇创科技有限公司 | Appointment number arranging method and device |
| CN110614642A (en) * | 2019-10-09 | 2019-12-27 | 山东科曼智能科技有限公司 | Cloud platform-based power supply business hall intelligent service robot and service method |
| CN111784474A (en) * | 2020-07-04 | 2020-10-16 | 徐硕 | Shopping information management system based on mobile network social software |
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2020
- 2020-12-25 CN CN202011566427.XA patent/CN112766873A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20120078753A1 (en) * | 2010-09-28 | 2012-03-29 | Chun Lung Lin | Business Transaction Network System |
| CN105184943A (en) * | 2015-08-06 | 2015-12-23 | 成都昇创科技有限公司 | Appointment number arranging method and device |
| CN110614642A (en) * | 2019-10-09 | 2019-12-27 | 山东科曼智能科技有限公司 | Cloud platform-based power supply business hall intelligent service robot and service method |
| CN111784474A (en) * | 2020-07-04 | 2020-10-16 | 徐硕 | Shopping information management system based on mobile network social software |
Non-Patent Citations (2)
| Title |
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| 茅云凤: "全国首家在线预约电信营业厅落户苏城", 《行业信息》, pages 79 * |
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