CN112672388A

CN112672388A - Call method, device, storage medium and user terminal

Info

Publication number: CN112672388A
Application number: CN202011522215.1A
Authority: CN
Inventors: 黄文涛
Original assignee: Shenzhen Coolpad Technology Co ltd
Current assignee: Shenzhen Coolpad Technology Co ltd
Priority date: 2020-12-21
Filing date: 2020-12-21
Publication date: 2021-04-16

Abstract

The embodiment of the application discloses a communication method, a communication device, a storage medium and a user terminal, wherein the method comprises the following steps: acquiring first network quality of a first standard network connected currently in a network call state by adopting an OTT application; when the first network quality is smaller than a first quality threshold value, judging whether a second standard network meeting a preset condition exists or not; if the network exists, switching from the first system network to the second system network, and adopting the second system network to carry out conversation; if not, outputting prompt information for calling by the carrier-class application. By adopting the embodiment of the application, the problem of poor call quality can be solved.

Description

Call method, device, storage medium and user terminal

Technical Field

The present application relates to the field of communications technologies, and in particular, to a communication method, an apparatus, a storage medium, and a user terminal.

Background

With the development of mobile communication, network calls are becoming more common. In order to perform multifunctional calls and reduce call charges, users often use ott (over The top) applications to perform network calls.

The call quality of the network call is determined by the network quality of the network to which the user terminal is currently connected. The network quality of the currently connected network is poor, which may result in poor call quality. However, in the prior art, when the call quality is not good, the user terminal only outputs the prompt message of "the call quality is not good", and the problem of the call quality is not good can not be solved.

Disclosure of Invention

The embodiment of the application provides a call method, a call device, a storage medium and a user terminal, which can solve the problem of poor call quality. The technical scheme is as follows:

in a first aspect, an embodiment of the present application provides a call method, where the method includes:

acquiring first network quality of a first standard network connected currently in a network call state by adopting an OTT application;

when the first network quality is smaller than a first quality threshold value, judging whether a second standard network meeting a preset condition exists or not;

if the network exists, switching from the first system network to the second system network, and adopting the second system network to carry out conversation;

if not, outputting prompt information for calling by the carrier-class application.

In a second aspect, an embodiment of the present application provides a communication device, where the device includes:

the network quality acquisition module is used for acquiring the first network quality of the currently connected first standard network in the state of adopting OTT application to carry out network conversation;

the system network judging module is used for judging whether a second system network meeting preset conditions exists or not when the first network quality is smaller than a first quality threshold;

the communication module is used for switching from the first standard network to the second standard network and adopting the second standard network to carry out communication if the communication module exists;

and the information output module is used for outputting prompt information for calling by adopting the carrier-class application if the information does not exist.

In a third aspect, embodiments of the present application provide a computer storage medium storing a plurality of instructions adapted to be loaded by a processor and to perform the above-mentioned method steps.

In a fourth aspect, an embodiment of the present application provides a user terminal, which may include: a processor and a memory; wherein the memory stores a computer program adapted to be loaded by the processor and to perform the above-mentioned method steps.

The beneficial effects brought by the technical scheme provided by some embodiments of the application at least comprise:

in one or more embodiments of the present application, in a state where an OTT application is used for performing a network call, a first network quality of a first standard network currently connected is obtained, when the first network quality is smaller than a first quality threshold, it is determined whether a second standard network meeting a preset condition exists, if so, the first standard network is switched to the second standard network, the second standard network is used for performing a call, and if not, a prompt message for calling the application at the carrier level is output. The second system network with good network quality is determined, and the first system network with poor network quality is switched to the second system network, so that the network quality of the currently connected system network is good, the call quality can be improved, and the problem of poor call quality is solved. When the call quality can not be improved by switching the standard network, the prompt information for calling by the carrier-class application is output to prompt a user of the call to use the carrier-class application with good call quality to call, so that the problem of poor call quality is solved.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.

Fig. 1 is a schematic flowchart of a call method according to an embodiment of the present application;

fig. 2a is a schematic diagram illustrating an example of a display interface for receiving a confirmation request according to an embodiment of the present application;

fig. 2b is an exemplary schematic diagram of a display interface of a prompt message according to an embodiment of the present disclosure;

fig. 3 is a schematic flow chart of another call method provided in the embodiment of the present application;

FIG. 4 is a schematic diagram illustrating an example of another prompt message display interface provided in an embodiment of the present application;

fig. 5 is a schematic flowchart of another call method provided in the embodiment of the present application;

FIG. 6 is a schematic diagram illustrating another exemplary key interface for improving communication quality according to an embodiment of the present disclosure;

fig. 7 is a schematic structural diagram of a communication device according to an embodiment of the present application;

fig. 8 is a schematic structural diagram of another communication device according to an embodiment of the present application;

fig. 9 is a schematic structural diagram of a system network determining module according to an embodiment of the present disclosure;

fig. 10 is a schematic structural diagram of a user terminal according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

In the description of the present application, it is to be understood that the terms "first," "second," and the like are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. In the description of the present application, it is noted that, unless explicitly stated or limited otherwise, "including" and "having" and any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus. The specific meaning of the above terms in the present application can be understood in a specific case by those of ordinary skill in the art. Further, in the description of the present application, "a plurality" means two or more unless otherwise specified. "and/or" describes the association relationship of the associated objects, meaning that there may be three relationships, e.g., a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship.

The present application will be described in detail with reference to specific examples.

In one embodiment, as shown in fig. 1, a telephony method is proposed, which can be implemented by means of a computer program and which can be run on a telephony device based on the von neumann architecture. The computer program may be integrated into the application or may run as a separate tool-like application. The communication device may be a user terminal, including but not limited to: personal computers, tablet computers, handheld devices, in-vehicle devices, wearable devices, computing devices or other processing devices connected to a wireless modem, and the like. The terminal devices in different networks may be called different names, for example: user equipment, access terminal, subscriber unit, subscriber station, mobile station, remote terminal, mobile device, user terminal, wireless communication device, user agent or user equipment, cellular telephone, cordless telephone, terminal equipment in a 5G network or future evolution network, and the like.

Specifically, the communication method comprises the following steps:

s101: the method comprises the steps of acquiring first network quality of a first standard network connected currently in a network conversation state by adopting OTT application.

The OTT application refers to an application providing a service to a user through the internet. In this embodiment, the OTT application may provide services for the user to perform a network call, including but not limited to WeChat, QQ, Skype, nailing, enterprise WeChat, and the like. The network call is an instant communication carried out by network data transmission, and can be a voice network call or a video network call.

The first standard network connected currently refers to a communication network of one network type used in the current network call state. The standard Network refers to communication networks occupying different frequency bands, that is, communication networks of different Network types, and includes but is not limited to Universal Mobile Telecommunications System (UMTS), Long Term Evolution (LTE) of the UMTS, fifth generation Mobile communication technology (5 rd-general new radio, 5GNR), and Wireless Local Area Network (WLAN).

The first network quality is a factor of the first standard network influencing the call quality. The judgment standard of the network quality at least comprises one of packet loss rate and signal quality. Packet Loss Rate (Packet Loss Rate) is the ratio of the number of lost packets to the number of transmitted packets in network data transmission. The larger the packet loss rate is, the more incomplete the network data transmission is, so that the network quality is worse, and therefore, the packet loss rate can be used as a parameter value for judging the network quality of each standard network. In addition, signal quality is a factor directly affecting network quality, and the worse the signal quality, the worse the network quality. It should be noted that, the signal quality parameters corresponding to different systems of networks are different, as shown in the following table:

wherein, the Synchronization Signal-Reference Signal Receiving Power (SS-RSRP) is a parameter value which can represent the wireless Signal quality in the 5GNR network. Reference Signal Receiving Power (SS-RSRP) is a parameter value that may represent the quality of a wireless Signal in an LTE network. The Received Signal Strength Indication (Rssi) is a parameter value that can represent the quality of a wireless Signal in the UMTS network as well as in the WLAN.

Specifically, the first network quality of the first standard network is obtained in a state of using an OTT application to perform network call. The method for acquiring the first network quality of the first standard network may be: and reporting the signal quality value of each standard network through a Modem (Modem) or a Wi-Fi module. The modem can modulate the digital signal onto the carrier wave and demodulate the digital signal from the carrier wave, so that the parameter value of the signal quality is measured and reported in the modulation or demodulation process. The Wi-Fi module is a transmission layer of the Internet of things, and parameter values of signal quality can be measured and reported on the transmission layer of network data transmission.

For example, a user uses a WeChat on a smartphone to perform a network video call, and under the current LTE network, the packet loss rate of the LTE network is 87% and the RSRP is-126 decibels (Decibel, DB).

S102: and when the first network quality is smaller than a first quality threshold value, judging whether a second standard network meeting a preset condition exists.

Specifically, when the current network call quality is not good, whether a second standard network with good network quality exists is judged, so that the call quality is good when the second standard network is connected.

It is easy to understand that the current network call quality is determined by the first network quality of the first standard network, and therefore, the method for judging that the current call quality is not good includes: and judging whether the first network quality is less than a first quality threshold value. The first network quality criterion includes at least one of a first packet loss rate and a first signal quality. Therefore, the method for determining whether the first network quality is less than the first quality threshold may be to determine whether the first packet loss rate is greater than a first packet loss rate threshold; or, determining whether the first signal command is less than a first signal quality threshold; or, judging whether the first packet loss rate is greater than a first packet loss rate threshold and whether the first signal quality is less than a first signal quality threshold.

The packet loss rate thresholds in networks of different systems can be the same, and the signal quality thresholds corresponding to the signal quality are different. Taking the case that whether the first packet loss rate is greater than a first packet loss rate threshold and whether the first signal quality is less than a first signal quality threshold is determined, the determination of the network quality in the network of each standard is as shown in the following table:

it should be noted that, due to the difference between the hardware parameters of the user terminal and the usage scenario, the quality threshold suitable for the current usage scenario and meeting the hardware parameters of the user terminal may be set.

And judging whether a second standard network meeting preset conditions exists, namely judging whether the second standard network with good network quality exists. The preset condition refers to that the network quality is good, and the method for judging that the network quality is good may be the method for judging that the network quality in the network of each system is greater than the quality threshold. In order to make the call quality better after the second standard network is connected, the quality threshold in the preset condition may be appropriately increased.

S103: and if the network of the first system exists, switching to the network of the second system from the network of the first system, and adopting the network of the second system to carry out conversation.

Specifically, if a second standard network meeting preset conditions exists, the first standard network is switched to the second standard network, and the second standard network is adopted for communication, so that the communication quality is improved.

Optionally, before the first-system network is switched to the second-system network, a confirmation request including the switched network system is output. The confirmation request may be displayed in the form of an information prompt box, as shown in fig. 2a, taking the 4th generation mobile communication technology (4G) network as an example, a feasible display interface for receiving the confirmation request on the ue includes the information prompt box, where the content of the information prompt box is "to switch the 5G network to the 4G network to improve the call quality" and "the current 5G network has poor quality and poor call quality" so that the user knows the reason and measures for the current call quality. The user may input a confirmation instruction in the user terminal by clicking a "confirm" button, so that the user terminal switches the 5G network to the 4G network. Meanwhile, the user can input a cancel instruction in the user terminal by clicking a cancel button, so that the user terminal cancels the operation of switching the 5G network into the 4G network.

S104: if not, outputting prompt information for calling by the carrier-class application.

The carrier-class application refers to an application for communication through line connection such as an optical cable or an electric cable, and includes but is not limited to a dial plate call application in a smart phone. The call quality of the telecom application is not affected by the network quality, and the call quality of the telecom application is better than that of the OTT application under the general condition. Therefore, when the OTT application is used for calling, the network quality is poor, no switchable network meeting preset conditions exists, and the carrier-class application can be selected for calling.

Specifically, if the second standard network meeting the preset condition does not exist, the prompt information of the communication by the carrier-class application is output to inform the user that the second standard network meeting the preset condition does not exist currently, and the user is prompted to communicate by the carrier-class application, so that good communication quality is obtained.

As shown in fig. 2b, a feasible display interface of the prompt message on the user terminal includes a message prompt box, and the content of the message prompt box is "suggest to use carrier-class application for calling" and "the current call quality is not good and there is no switchable network", so as to prompt the user that the current user is not good and provide a suitable solution.

In the embodiment of the application, the second-system network with good network quality is determined, and the first-system network with poor network quality is switched to the second-system network, so that the network quality of the currently connected system network is good, the call quality can be improved, and the problem of poor call quality is solved. When the call quality can not be improved by switching the standard network, the prompt information for calling by the carrier-class application is output to prompt a user of the call to use the carrier-class application with good call quality to call, so that the problem of poor call quality is solved.

Referring to fig. 3, fig. 3 is a flowchart illustrating a call method according to another embodiment of the present application. Specifically, the method comprises the following steps:

s201: the method comprises the steps of acquiring first network quality of a first standard network connected currently in a network conversation state by adopting OTT application.

See S101 for details, which are not described herein.

S202: and when the first network quality is smaller than a first quality threshold, acquiring the use state of each standard network, and determining the current switchable standard network set.

The use state refers to the state of the system network in the user terminal, which is opened or closed. Taking a smart phone as an example, the standard network to which the smart phone can be connected can include Wi-Fi and mobile data, and the mobile data can include 5GNR, LTE and UMTS. When the user terminal opens the mobile data and does not open the Wi-Fi, the Wi-Fi cannot be used, the mobile data can be used, and the Wi-Fi cannot be switched to when the standard network is switched. Therefore, Wi-Fi does not belong to the switchable standard network set, and the mobile data belongs to the switchable standard network set, that is, the standard network set comprises each standard network in the mobile data.

S203: and judging whether the second standard network meeting preset conditions exists in the standard network set or not based on the priority of each standard network.

The priority of each system network refers to that the sequence of each system network is preset, and when the system networks are switched, the switching is carried out according to the sequence.

For example, when the set of standard networks includes Wi-Fi, 5GNR, LTE, and UMTS, the priority of each standard network is as shown in the following table:

the method for judging whether the second standard network meeting the preset condition exists in the standard network set may be: and traversing each system network in the system network set, and judging whether the second network quality of the currently traversed target system network is greater than the second quality threshold. The method for determining whether the second network quality of the target system network is greater than the second quality threshold may specifically refer to S102, and details are not described here.

S204: and if the network of the first system exists, switching to the network of the second system from the network of the first system, and adopting the network of the second system to carry out conversation.

It is easy to understand that, if the second network quality is greater than the second quality threshold, the first standard network is switched to the target standard network, and the target standard network is the second standard network.

See S103 specifically, and the details are not repeated here.

It should be noted that, when traversing each system network in the system network set, determining that the target system network is the second system network, and then no longer stopping determining the non-traversed system network in the system network set.

S205: if not, outputting prompt information for calling by the carrier-class application.

See S104 for details, which are not described herein.

Optionally, when there is no second-system network meeting the preset condition in the system network set, it is detected that the user terminal does not open all connectable network systems, and a prompt message for opening all connectable network systems may be output. For example, it is detected that the user terminal does not open the Wi-Fi, and when a second standard network meeting a preset condition does not exist in the standard network set, prompt information for opening the Wi-Fi connection is output.

As shown in fig. 4, a feasible interface for prompting information on the user terminal includes an information prompt box, where the content of the information prompt box is "please open a Wi-Fi connection to perform a call" and "the current call quality is not good and there is no switchable network", so as to prompt the user that the current user is not good and provide a suitable solution.

In the embodiment of the application, the switchable standard network set is determined based on the use state of each standard network, and then whether a second standard network meeting the preset condition exists in the standard network set is judged according to the priority of each standard network, so that the standard networks which cannot be used are firstly excluded when whether the second standard network meeting the preset condition exists is judged, and the judgment of whether the second standard network exists is complicated and disordered in operation can be avoided.

Referring to fig. 5, fig. 5 is a flowchart illustrating another embodiment of a call method according to the present application. Specifically, the method comprises the following steps:

s301: and determining to start the function of improving the call quality.

The network quality of each system network of the user terminal and the authority given by the user of the automatic system switching network are acquired, so that the function of improving the call quality is required to be determined to be started, and the user terminal is determined to have the authority for acquiring the network quality of each system network and the authority for automatically switching the system network.

The method for determining the starting of the function of improving the call quality may be: and setting a function key for improving the call quality on the function key interface, so that whether the function for improving the call quality is started or not can be judged by judging the on-off state of the function key for improving the call quality. And if the function key for improving the call quality is in the open state, determining that the function for improving the call quality is open, thereby determining that the user terminal has the call service authority.

As shown in fig. 6, a function key interface for improving call quality. And when the function key for improving the communication quality is in the opening state, the opening of the communication function is determined to be improved. And when the function key for improving the call quality is in a closed state, determining that the call function is closed.

S302: the method comprises the steps of acquiring first network quality of a first standard network connected currently in a network conversation state by adopting OTT application.

See S101 for details, which are not described herein.

S303: and when the first network quality is smaller than a first quality threshold value, judging whether a second standard network meeting a preset condition exists.

See S102 for details, which are not described herein.

S304: and if the network of the first system exists, switching to the network of the second system from the network of the first system, and adopting the network of the second system to carry out conversation.

See S103 specifically, and the details are not repeated here.

S305: if not, outputting prompt information for calling by the carrier-class application.

See S104 for details, which are not described herein.

S306: and receiving a confirmation instruction for the prompt information input.

Specifically, receiving a confirmation instruction input aiming at the prompt message input for the call using the carrier-class application indicates that the user accepts the suggestion for the call using the carrier-class application.

Optionally, when the user inputs the confirmation instruction, based on the usage habit, the plurality of carrier applications in the user terminal select the carrier application to jump to preferentially, so that the user terminal can jump to the preselected carrier application preferentially when receiving the confirmation instruction.

S307: and ending the current network call, and jumping to the carrier-class application from the OTT application.

Specifically, after receiving the confirmation instruction, the current network call is ended, the OTT application is exited, and the carrier-class application is skipped.

For example, when a user is in a WeChat voice call, the smart phone detects the network quality of each standard network due to poor call quality, determines that no standard network with good network quality exists, and outputs prompt information for calling by using common call application. After seeing the prompt message, the user accepts the suggestion of the prompt message and inputs a confirmation instruction allowing the normal call application. At the moment, after the smart phone receives the confirmation instruction, the smart phone controls the WeChat background to hang up the current call, skips to the common call application, and displays the dial plate on the display interface, so that the user can key in the telephone number to carry out the telecommunication call.

In the embodiment of the application, before the operation of improving the call function is executed, the function of improving the call quality is determined to be started, so that the user terminal is determined to have the authority of executing the operation of improving the call function, the privacy of the user can be respected, and the user experience is improved. Furthermore, after the prompt information of the call adopting the carrier application is output, a confirmation instruction input aiming at the prompt information is received, the current network call is ended, the OTT application jumps to the carrier application, the OTT application can automatically jump to the carrier application, the process that a user manually jumps the current call from the OTT application to the carrier application is avoided, the user operation is simple, and the user experience is improved.

The following describes in detail a call device provided in an embodiment of the present application with reference to fig. 7. It should be noted that the call device shown in fig. 7 is used for executing the method of the embodiment shown in fig. 1 to fig. 6 of the present application, and for convenience of description, only the portion related to the embodiment of the present application is shown, and details of the specific technology are not disclosed, please refer to the embodiment shown in fig. 1 to fig. 6 of the present application.

Please refer to fig. 7, which illustrates a schematic structural diagram of a communication device according to an embodiment of the present application. The call device 1 may be implemented as all or part of a user terminal by software, hardware or a combination of both. According to some embodiments, the communication device 1 includes a network quality obtaining module 11, a standard network determining module 12, a communication module 13, and an information output module 14, and is specifically configured to:

the network quality acquiring module 11 is configured to acquire a first network quality of a currently connected first standard network in a state where an OTT application is used for performing a network call;

the standard network judging module 12 is configured to judge whether a second standard network meeting a preset condition exists when the first network quality is smaller than a first quality threshold;

the call module 13 is configured to switch from the first standard network to the second standard network and perform a call by using the second standard network if the first standard network exists;

and the information output module 14 is used for outputting prompt information for calling by using the carrier-class application if the application does not exist.

Optionally, as shown in fig. 8, the apparatus 1 further includes:

a network quality determining module 15, configured to determine whether the first packet loss rate is greater than a first packet loss rate threshold; or the like, or, alternatively,

determining whether the first signal command is less than a first signal quality threshold; or the like, or, alternatively,

and judging whether the first packet loss rate is greater than a first packet loss rate threshold value or not and whether the first signal quality is less than a first signal quality threshold value or not.

Optionally, as shown in fig. 9, the standard network determining module 12 includes:

a set determining unit 121, configured to obtain a use state of each standard network, and determine a current switchable standard network set;

a network determining unit 122, configured to determine, based on the priority of each standard network, whether the second standard network meeting a preset condition exists in the standard network set.

Optionally, the network determining unit 122 includes:

a network traversing subunit 1221, configured to traverse, according to the priority of each standard network, each standard network in the standard network set;

a target network determining subunit 1222, configured to determine whether a second network quality of the currently traversed target system network is greater than the second quality threshold;

the call module 13 is specifically configured to switch from the first standard network to the target standard network if the second network quality is greater than the second quality threshold, where the target standard network is the second standard network.

Optionally, the apparatus 1 further comprises:

and a function starting module 16 for determining that the function for improving the call quality is started.

Optionally, the apparatus 1 further comprises:

an instruction receiving module 17, configured to receive a confirmation instruction for the prompt information input;

and the application skipping module 18 is configured to end the current network call and skip from the OTT application to the carrier-class application.

It should be noted that, when the communication device provided in the foregoing embodiment executes the communication method, only the division of the functional modules is illustrated, and in practical applications, the above function distribution may be completed by different functional modules according to needs, that is, the internal structure of the device is divided into different functional modules, so as to complete all or part of the functions described above. In addition, the communication device and the communication method provided by the above embodiments belong to the same concept, and details of implementation processes are shown in the method embodiments and are not described herein again.

The above-mentioned serial numbers of the embodiments of the present application are merely for description and do not represent the merits of the embodiments.

In this embodiment, by determining the second standard network with good network quality and switching the first standard network with poor network quality to the second standard network, the network quality of the currently connected standard network is good, and the call quality can be improved, thereby solving the problem of poor call quality. When the call quality can not be improved by switching the standard network, the prompt information for calling by the carrier-class application is output to prompt a user of the call to use the carrier-class application with good call quality to call, so that the problem of poor call quality is solved.

An embodiment of the present application further provides a computer storage medium, where the computer storage medium may store a plurality of instructions, where the instructions are suitable for being loaded by a processor and executing the call method according to the embodiments shown in fig. 1 to 6, and a specific execution process may refer to specific descriptions of the embodiments shown in fig. 1 to 6, which is not described herein again.

The present application further provides a computer program product, where at least one instruction is stored, and the at least one instruction is loaded by the processor and executes the communication method according to the embodiment shown in fig. 1 to 6, where a specific execution process may refer to specific descriptions of the embodiment shown in fig. 1 to 6, and is not described herein again.

Please refer to fig. 10, which provides a schematic structural diagram of a user terminal according to an embodiment of the present application. As shown in fig. 10, the user terminal 1000 may include: at least one processor 1001, at least one network interface 1004, a user interface 1003, memory 1005, at least one communication bus 1002.

Wherein a communication bus 1002 is used to enable connective communication between these components.

The user interface 1003 may include a Display screen (Display) and a Camera (Camera), and the optional user interface 1003 may also include a standard wired interface and a wireless interface.

The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface), among others.

Processor 1001 may include one or more processing cores, among other things. The processor 1001 connects various parts throughout the server 1000 using various interfaces and lines, and performs various functions of the server 1000 and processes data by executing or executing instructions, programs, code sets, or instruction sets stored in the memory 1005, and calling data stored in the memory 1005. Alternatively, the processor 1001 may be implemented in at least one hardware form of Digital Signal Processing (DSP), Field-Programmable Gate Array (FPGA), and Programmable Logic Array (PLA). The processor 1001 may integrate one or more of a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), a modem, and the like. Wherein, the CPU mainly processes an operating system, a user interface, an application program and the like; the GPU is used for rendering and drawing the content required to be displayed by the display screen; the modem is used to handle wireless communications. It is understood that the modem may not be integrated into the processor 1001, but may be implemented by a single chip.

The Memory 1005 may include a Random Access Memory (RAM) or a Read-Only Memory (Read-Only Memory). Optionally, the memory 1005 includes a non-transitory computer-readable medium. The memory 1005 may be used to store an instruction, a program, code, a set of codes, or a set of instructions. The memory 1005 may include a stored program area and a stored data area, wherein the stored program area may store instructions for implementing an operating system, instructions for at least one function (such as a touch function, a sound playing function, an image playing function, etc.), instructions for implementing the various method embodiments described above, and the like; the storage data area may store data and the like referred to in the above respective method embodiments. The memory 1005 may optionally be at least one memory device located remotely from the processor 1001. As shown in fig. 10, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a call application program.

In the user terminal 1000 shown in fig. 10, the user interface 1003 is mainly used as an interface for providing input for a user, and acquiring data input by the user; and the processor 1001 may be configured to call the call application stored in the memory 1005, and specifically perform the following operations:

In one embodiment, when executing the call application, the processor 1001 further performs the following operations, where the first network quality includes a first packet loss rate and/or a first signal quality:

judging whether the first packet loss rate is greater than a first packet loss rate threshold value or not; or the like, or, alternatively,

In an embodiment, when the processor 1001 performs the determining whether there is a second-system network that meets a preset condition, the following operation is specifically performed:

acquiring the use state of each standard network, and determining a current switchable standard network set;

and judging whether the second standard network meeting preset conditions exists in the standard network set or not based on the priority of each standard network.

In an embodiment, when the processor 1001 determines whether there is the second standard network meeting a preset condition in the standard network set based on the priority of each standard network, specifically perform the following operations:

traversing each system network in the system network set according to the priority of each system network;

judging whether the second network quality of the currently traversed target system network is greater than the second quality threshold value;

when the processor 1001 executes the switching from the first-system network to the second-system network if the network exists, specifically executing the following operations:

and if the second network quality is greater than the second quality threshold, switching from the first system network to the target system network, wherein the target system network is the second system network.

In an embodiment, before the processor 1001 acquires the first network quality of the currently connected first-standard network in the state of performing the network call by using the OTT application, the following operations are further performed:

and determining to start the function of improving the call quality.

In one embodiment, after executing the outputting the prompting message for calling with the carrier class application, the processor 1001 further executes the following operations:

receiving a confirmation instruction for the prompt information input;

and ending the current network call, and jumping to the carrier-class application from the OTT application.

It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a read-only memory or a random access memory.

The above disclosure is only for the purpose of illustrating the preferred embodiments of the present application and is not to be construed as limiting the scope of the present application, so that the present application is not limited thereto, and all equivalent variations and modifications can be made to the present application.

Claims

1. A conversation method is applied to a user terminal, and is characterized by comprising the following steps:

2. The method of claim 1, wherein the first network quality comprises a first packet loss rate and/or a first signal quality, and wherein the method further comprises:

3. The method according to claim 1, wherein the determining whether there is a second-standard network that satisfies a preset condition includes:

4. The method according to claim 3, wherein the determining whether there is the second-standard network that satisfies a preset condition in the standard network set based on the priority of each standard network comprises:

if yes, switching from the first standard network to the second standard network, including:

5. The method according to claim 1, wherein before acquiring the first network quality of the currently connected first-standard network in the state of using the OTT application for network call, the method further comprises:

and determining to start the function of improving the call quality.

6. The method of claim 1, wherein after outputting the prompting message for calling the carrier class application, the method further comprises:

receiving a confirmation instruction for the prompt information input;

7. A telephony device, the device comprising:

8. The apparatus of claim 7, wherein the first network quality comprises a first packet loss rate and/or a first signal quality, and wherein the apparatus further comprises:

the network quality judging module is used for judging whether the first packet loss rate is greater than a first packet loss rate threshold value; or the like, or, alternatively,

9. A computer storage medium, characterized in that it stores a plurality of instructions adapted to be loaded by a processor and to perform the method steps according to any of claims 1 to 6.

10. A user terminal, comprising: a processor and a memory; wherein the memory stores a computer program adapted to be loaded by the processor and to perform the method steps of any of claims 1 to 6.