CN112598250A

CN112598250A - Internet-based home-based care and trusteeship service system

Info

Publication number: CN112598250A
Application number: CN202011488381.4A
Authority: CN
Inventors: 王可; 姚博凯
Original assignee: Individual
Current assignee: Individual
Priority date: 2020-12-16
Filing date: 2020-12-16
Publication date: 2021-04-02

Abstract

The invention discloses an Internet-based home-based care and escrow service system, which comprises an escrow application client, an escrow service client and a management server, wherein the escrow application client and the escrow service client are in communication connection with the management server; the management server provides information link and data support for the hosting application client to realize registration and service application submitting functions and the hosting service client to realize registration and login, hosting task obtaining and old people health information management functions. This system links up old man or old man's children and can provide assistance service personnel through the internet, and one side proposes the service application, and the other party draws the service task according to the actual conditions of oneself, has improved solitary old man's quality of life at to a great extent, and for high asylum of nursing service expense, this system is when satisfying old man daily life demand, and the expense is lower, more can be applicable to the old man of different consumption levels and use.

Description

Internet-based home-based care and trusteeship service system

Technical Field

The invention relates to the technical field of endowment services, in particular to a home endowment trusteeship service system based on the Internet.

Background

At present, with the increase of aging population, the elderly living alone become a bigger and bigger group, and the group is characterized in that: the self-action ability is gradually weakened, and children are not around for a long time or a short time, and are reluctant to stay in the nursing home due to the self-care of life. However, the solitary old people have difficulty in living alone due to lack of fine attention and assistance, and especially fall, injury and sudden diseases occur in sudden events, which often cause regret because the optimal treatment time is delayed. The existing nursing home generally adopts a relatively closed management mode in order to ensure the safety of the old, the cost is high, a lot of old people are reluctant to live in the nursing home because of being forced to go to free or live, and children and women can not accompany the old, so that the living convenience and safety of the living old are difficult to guarantee.

Therefore, how to provide a convenient, safe, intelligent and efficient home-based care and management service system is a problem that needs to be solved urgently by those skilled in the art.

Disclosure of Invention

In view of the above, the present invention provides an internet-based home care trusteeship service system, which connects the elderly or children of the elderly with a person who can provide assistance service via the internet, solves the problems that the safety of the elderly in home care is difficult to ensure, the elderly lacks attention, and the elderly help,

in order to achieve the purpose, the invention adopts the following technical scheme:

an internet-based home care and escrow service system, the system comprising: the system comprises a managed application client, a managed service client and a management server, wherein the managed application client and the managed service client are in communication connection with the management server;

the management server provides information link and data support for the escrow application client to realize registration and service application submitting functions and the escrow service client to realize registration and login, retrieve escrow tasks and manage the health information of the old.

The invention has the beneficial effects that: this system links up old man or old man's children and can provide assistance service personnel through the internet, and one side proposes the service application, and the other party draws the service task according to the actual conditions of oneself, has improved solitary old man's quality of life at to a great extent, and for high asylum of nursing service expense, this system is when satisfying old man daily life demand, and the expense is lower, more can be applicable to the old man of different consumption levels and use.

Further, the management server includes:

the acquisition module is used for acquiring a registration request and a service application request initiated by the escrow application client;

the processing module is used for auditing the registration information contained in the registration request and analyzing the request content contained in the service application request;

the forwarding module is used for forwarding the service application request to the corresponding hosted service client according to the request content;

the receiving module is used for receiving a hosting task execution result which is fed back by the hosting service client and corresponds to the request content, and receiving registration login information uploaded by the hosting service client and old people health monitoring information of fixed service;

the feedback module is used for feeding back the execution result of the hosting task uploaded by the hosting service client to the hosting application client;

and the database is used for storing the registration information uploaded by the hosting application client and storing the registration login information and the old health monitoring information uploaded by the hosting service client.

Further, the client for the managed application comprises:

the registration module is used for filling and uploading registration information related to the old to be managed;

the service application module is used for submitting a managed service application and calibrating service-related cost;

the result receiving module is used for receiving and checking the execution result of the managed task corresponding to the submitted managed service application;

and the fee payment module is used for paying the pre-calibrated fee to the escrow service client through a third party payment platform.

Further, the registration information related to the elderly to be managed comprises the names of the elderly, addresses, contact phones, basic physical condition information and contact ways of children and women.

Considering that some old people lack knowledge and operation skills on emerging intelligent technologies, the user hosting the application client can be the old people or the old people and children who can conveniently get contact.

Further, the hosted service application includes hosted service events, a specified time, and event details.

Further, the hosted service items include proxy service items, collaborative service items, and companion service items.

The accompanying service items can be the matters for buying vegetables, taking express and the like to be handled instead of the old, the accompanying service items mainly refer to the matters for assisting the old to handle such as buying rooms, selling rooms, buying electric appliances, renting houses, taking a doctor and the like, and the accompanying service items mainly refer to the matters for accompanying the old to handle such as hospitalizing accompanying beds, accompanying streets, accompanying parties, making friends and the like.

Further, the hosted service client includes:

the registration login module is used for filling and uploading registration login information and logging in according to the registration login information which passes the verification;

the task obtaining module is used for receiving and obtaining the managed service task issued by the management server and executing the managed service task according to the requirement;

a result reporting module, configured to report an execution result of the managed service task to the management server;

the fee receiving module is used for receiving the fee paid by the escrow application client through a third party payment platform;

and the health monitoring module is used for counting health monitoring information corresponding to the managed old people with fixed services and periodically inquiring the record information.

Further, the registration login information comprises a user name, real identity information, an address and a contact telephone.

The hosting service personnel registered at the hosting service client can serve a plurality of old people relatively fixedly, and besides the temporary task provided by the old people, the old people also need to be contacted with the old people at regular time every day to know the health condition of the old people, and the health condition is recorded by the hosting service client and is used for the old people and children of the hosting application client to check so as to know the physical states of parents at any time.

Certainly, users of the hosting service client are not all the younger and more vigorous people, and the old with good physical condition can be registered as hosting service personnel to help the old in the same community and earn the living cost.

Further, the internet-based home-based care and hosting service system further comprises a community service client, wherein the community service client is in communication connection with the management server;

the community service client is used for managing registration information of the old people in the community, planning and launching health lectures and community mutual activities, and the management server is further used for sending the health lectures and community mutual activity information to the hosting application client and the hosting service client of the community.

The community service client is mainly used for registering the information of the old people in the community and regularly holding the activities of health lectures, mutual assistance in the community and the like, so that the daily life of the old people is enriched, and the community can conveniently carry out targeted help work on the old people.

Drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.

Fig. 1 is a schematic structural diagram of an internet-based home-based care and escrow service system according to the present invention;

FIG. 2 is a block diagram of a management server according to an embodiment of the present invention;

FIG. 3 is a block diagram of an embodiment of a client for hosting an application;

fig. 4 is a schematic structural diagram of a managed service client according to an embodiment of the present invention.

Detailed Description

The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

Referring to fig. 1, an embodiment of the present invention discloses an internet-based home care and management service system, which includes: the system comprises a hosting application client 1, a hosting service client 2 and a management server 3, wherein the hosting application client 1 and the hosting service client 2 are both in communication connection with the management server 3;

the management server 3 provides information link and data support for the escrow application client 1 to realize registration and service application submitting functions and the escrow service client 2 to realize registration and login, escrow task obtaining and old people health information management functions.

Specifically, referring to fig. 2, the management server 3 specifically includes:

an obtaining module 31, configured to obtain a registration request and a service application request initiated by a managed application client 1;

the processing module 32 is configured to audit registration information included in the registration request, and analyze request content included in the service application request;

the forwarding module 33 is configured to forward the service application request to the corresponding hosted service client according to the request content;

a receiving module 34, configured to receive a managed task execution result corresponding to the request content and fed back by the managed service client 2, and receive registration login information uploaded by the managed service client and health monitoring information of the elderly with fixed services;

the feedback module 35 is configured to feed back a hosting task execution result uploaded by the hosting service client to the hosting application client;

and the database 36 is used for storing the registration information uploaded by the hosting application client 1 and storing the registration login information and the health monitoring information of the old people uploaded by the hosting service client 2.

Specifically, referring to fig. 3, the managed application client 1 includes:

the registration module 11 is used for filling and uploading registration information related to the elderly to be managed, wherein the registration information includes names, addresses, contact phones, basic physical condition information, contact information of children and the like;

the service application module 12 is used for submitting a managed service application and calibrating service-related cost;

the result receiving module 13 is configured to receive and view a managed task execution result corresponding to the submitted managed service application;

and the fee payment module 14 is used for paying the pre-calibrated fee to the client of the escrow service through the third party payment platform.

Specifically, the hosted service application includes hosted service transactions, specified times, and transaction details. Hosted service items include proxy service items, collaborative service items, and companion service items. The escrow service items mentioned in the embodiment cover various items handled instead, cooperatively and accompanied, and can meet various service requirements of the old in multiple aspects of daily life, traveling, making friends and parties, seeing doctor and seeing doctor, daily buying and selling and the like.

In this embodiment, the service-related fee may be set in various calibration manners, such as a prepaid fee + a payment due, and further, such as a reward + a prize money, and may be set according to the need or the type of service requested.

Specifically, referring to fig. 4, the hosted service client 2 includes:

the registration login module 21 is used for filling and uploading registration login information including user names, real identity information, addresses, contact phones and other information, and logging in according to the registration login information which is approved;

the task obtaining module 22 is configured to receive and obtain the managed service task issued by the management server 3, and execute the managed service task according to the requirement;

a result reporting module 23, configured to report the managed service task execution result to the management server 3;

the fee receiving module 24 is used for receiving the fee paid by the client 1 of the escrow application through the third-party payment platform;

and the health monitoring module 25 is used for counting health monitoring information corresponding to the managed old people with fixed services and periodically inquiring the record information.

In consideration of the real and reliable identity of the hosting personnel, the old people are prevented from being cheated, or illegal operators are convenient to track, in the embodiment, the user of the hosting service client needs to upload the registration login information containing the real identity information before registering and logging in, and needs to audit the submitted registration login information, and the user of the hosting service client can be obtained only after the audit is passed, so that the safety and the order of the system environment are guaranteed to a great extent, and the safety of the old people serving as vulnerable people is guaranteed to the greatest extent.

In this embodiment, it is considered that the old people lack knowledge and operation skills of emerging intelligent technologies, the old people generally inform their own needs to the family through the phone, the family of the old people serves as a user of the hosted application client to help the old people submit service applications, in order to facilitate the family not around the old people to timely and accurately know the service processing progress of the applications, a service progress query function can be further set, the hosted service staff needs to timely update the progress of executing tasks through the hosted service client, and the progress is forwarded to the hosted application client through the management server.

Of course, after the application is submitted, because the service personnel of the hosting service client can set the old people as fixed service objects, the subsequent temporary service can be completed on line, and the service personnel report the result of executing the task each time, so that the family of the old people can know the condition of the old people.

In order to provide better service for the old people with hosting requirements, service personnel of the hosting service client can also provide shared-living-and-looking service, a hosting application client initiates a shared-living-and-looking service application, the service personnel of the shared-living-and-looking service can get the hosting task and report specific service items and the health condition of the old people regularly.

Certainly, in consideration of the actual situation, in the process that a service person provides hosting service for the old people and regularly calls the old people to know the conditions of the old people, the service person can know the physical conditions and self-care degree of the old people, the hosting service client can actively request the co-living service from the hosting application client under the condition that the old people have insufficient self-care capability or poor physical conditions and accidents easily occur, and the service person of the hosting service client can provide the co-living service for the hosting application client after the hosting application client receives the request.

The arrangement of the co-attendance service saves house rents and reduces the living pressure on one hand, and on the other hand, the old can be attended for 24 hours, thereby ensuring the safety of the old to a great extent and reducing the burden of children.

Preferably, the service range of the service staff covers all the work of the small workers (including cleaning, arranging, moving, accompanying and the like), but is far beyond the work of the small workers, because the service staff receiving the hosting service is relatively high in quality, the service staff can be college students, and the staff of a company working at the place for a long time can utilize the fragment time to service the old people to earn corresponding expenses. Service personnel can also enter urban areas free of charge, the service personnel do not need to rent very remote suburbs (the old people generally live in the urban areas) for cheap houses, the time of going back and forth can be used for serving, and traffic burden is also reduced.

Preferably, the system can also be provided with a service evaluation module in the management server, and reasonably integrates multiple indexes such as service satisfaction, integrity level and the like to obtain a service evaluation result, so that personnel who use the service in place and have good service quality can be preferably hired, and hired prices are negotiated by the two parties.

Preferably, referring to fig. 1, the above-mentioned internet-based home-based care hosting service system further includes a community service client 4, wherein the community service client 4 is in communication connection with the management server 3;

the community service client 4 is used for managing registration information of the old people in the community, planning and initiating health lectures and community mutual activities, and the management server 3 is further used for sending the information of the health lectures and the community mutual activities to the hosting application client 1 and the hosting service client 2 of the community.

Set up community service client in this embodiment, mainly be convenient for use the community as unit record and manage old man's information, the development of the community activity of being convenient for, the real situation of each old man in the community is known to the administrative staff of also being convenient for, so that more pertinent, the more timely old man that needs help provides the help service, not only let the life of old man can be more abundant and colorful, do not care for, also can alleviate the burden for the child that is not at old man's side, the daily life of having facilitated the old man of keeping at home with more economical and practical mode, prevent that lawless persons from implementing the fraud, the criminal action to the old man.

The working principle of the home care escrow service system is explained by a specific example as follows:

the aunt Wang submits the service application through the escrow application client, the service personnel Liu woman looks up and draws the escrow service task through the escrow service client, the Liu woman regularly calls the aunt Wang with the inquiry condition every day to know that the aunt Wang needs to see a doctor when the blood pressure is too high, the online operation registration is avoided, the Liu woman draws the service, the cost is 200, and the payment is 100 yuan first.

Liu lady helps aunt to register on the net, then accompany aunt to see a doctor, incidentally complete 100 Yuan of the task of opening medicine for aunt of another fixed service object, return to the road to complete the task of buying vegetables for both grandfather, simultaneously return to the home for aunt to buy vegetables and obtain 100 Yuan, then pick up and complete 90 Yuan of three temporary vegetable buying services, obtain 390 Yuan altogether, because serve aunt in place reward 10 Yuan of Liu lady, 400 Yuan altogether. After the tasks are completed, the Liu ladies upload execution results of all the tasks through the escrow service client, arrange and upload health monitoring information of all the service objects, and end the work of one day.

The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.

The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims

1. An internet-based home care and trusteeship service system, comprising: the system comprises a managed application client, a managed service client and a management server, wherein the managed application client and the managed service client are in communication connection with the management server;

2. The internet-based home care hosting service system according to claim 1, wherein the management server comprises:

3. The internet-based home-based care and management service system of claim 1, wherein the management application client comprises:

4. The internet-based home care and management service system of claim 3, wherein the registration information related to the elderly to be managed comprises names, addresses, contact numbers, basic physical condition information and contact information of children and the elderly.

5. The internet-based home-based care hosting service system of claim 3, wherein the hosting service application comprises a hosting service event, a specified time, and event details.

6. The internet-based home care escrow service system of claim 5, wherein the escrow service event comprises a proxy service event, a co-office service event and a co-office service event.

7. The internet-based home-based care hosting service system of claim 1, wherein the hosting service client comprises:

8. The internet-based home care and escrow service system of claim 7, wherein the registration login information comprises a user name, real identity information, address, and contact phone.

9. The internet-based home care escrow service system of claim 1, further comprising a community service client, wherein the community service client is communicatively connected to the management server;