CN112583699A - Method, system, equipment and storage medium for automatic transmitting welcome language by departments - Google Patents
Method, system, equipment and storage medium for automatic transmitting welcome language by departments Download PDFInfo
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- CN112583699A CN112583699A CN202011417812.8A CN202011417812A CN112583699A CN 112583699 A CN112583699 A CN 112583699A CN 202011417812 A CN202011417812 A CN 202011417812A CN 112583699 A CN112583699 A CN 112583699A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/046—Interoperability with other network applications or services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/52—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services
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Abstract
The application discloses a method, a system, equipment and a storage medium for automatically sending welcome words by departments, wherein the method comprises the following steps: configuring welcome words when friends are added; and after the friend is added successfully, the welcome language is automatically sent. According to the method and the system, only one friend welcome configured by the whole person is changed into the welcome set by depending on the department where the enterprise WeChat employees are located, the welcome is set on the employee department and the father department, the priority is set according to the priority of the sub-department, and the sub-department can inherit the configuration of the father department, so that the relationship between the client and the employees is improved, and the working efficiency and the user experience are improved.
Description
Technical Field
The invention relates to the technical field of intelligent welcoming. More particularly, the present invention relates to a method, system, device, and storage medium for automatically sending welcome phrases by division.
Background
With the increasing popularization of online office work and the growth of user groups of enterprise wechat platforms under epidemic situations, more and more personnel and enterprises use enterprise wechat to carry out daily office work. The enterprise WeChat is an enterprise communication and office tool created by Tencent WeChat team, has communication experience consistent with WeChat, abundant OA application and capability of connecting the ecology of the WeChat, and can help enterprises to connect the interior, connect ecological partners and connect consumers. At present, enterprise WeChat covers more than 50 industries such as retail, education, finance, manufacturing industry, Internet, medical treatment and the like, and intelligent solutions are continuously output to various industries. The enterprise WeChat can well solve the trouble that workers in the working group are confused about life and work, optimize the work communication mode, facilitate the management of the enterprise and bring great benefits to the workers in the enterprise.
In order to better communicate with the client, the first time a friend is added, a deep impression is left, and it is important to set a welcome language which is automatically sent. However, at present, only one welcome language of the friends of the employees can be configured by all the employees in the enterprise WeChat background, and the welcome languages sent by all the employees when the employees add the clients are the same, so that the clients are hindered from knowing about departments and responsible matters of the employees at the first time, the employees are required to introduce the clients to increase the time for mutual understanding, and the working efficiency is reduced. Meanwhile, the staff of different departments face different customers, and the same welcome language is used, so that the customers cannot be felt closely at the beginning of facing the customers, and the customers cannot be effectively impressed.
Disclosure of Invention
The embodiment of the application provides a method for automatically sending welcome phrases by departments, which at least solves the problem of subjective factor influence in the related technology.
The invention provides a method for automatically sending welcome phrases by departments based on enterprise WeChat, which comprises the following steps:
a configuration step: configuring welcome words when friends are added;
a sending step: and after the friend is added successfully, the welcome language is automatically sent.
As a further refinement of the present invention, the welcome are configured in a department level manner.
As a further improvement of the present invention, the configuring step specifically includes the steps of:
selecting: selecting a configuration mode, wherein the configuration mode comprises self-defined configuration of a department and configuration of an inherited superior department;
self-defining step: if the self-defined configuration of the department is selected, inputting a self-defined welcome as a department welcome;
an inheritance step: and if the inherited upper department configuration is selected, taking the upper department welcome as the department welcome.
As a further improvement of the present invention, the priority of the division welcome is set according to the division level.
As a further improvement of the invention, the priority is set according to the priority of the sub-department, and the sub-department can inherit the setting of the parent department.
Based on the same invention idea, the invention also discloses a system for automatically sending welcome words by departments based on enterprise WeChat based on the method for automatically sending welcome words by departments based on enterprise WeChat disclosed by any invention,
the system for automatically sending the welcome language by the departments comprises:
the configuration module is used for configuring welcome words when friends are added;
and the sending module is used for automatically sending the welcome language after the friend is added successfully.
As a further improvement of the present invention, the configuration module specifically includes:
the selection unit selects a configuration mode, and the configuration mode is divided into self-defined configuration of a local department and configuration of an inherited superior department;
the self-defining unit is used for inputting a self-defining welcome as a department welcome if the self-defining configuration of the department is selected;
and the inheritance unit is used for taking the upper-level department welcome as the department welcome if the inheritance upper-level department configuration is selected.
As a further improvement of the invention, the system also comprises a priority module which sets the priority of the department welcome according to the department level.
In addition, in order to achieve the above object, the present invention further provides a device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the method for automatically sending welcome phrases based on enterprise WeChat departments when executing the computer program.
In addition, to achieve the above object, the present invention further provides a storage medium having a computer program stored thereon, which when executed by a processor, implements the method for automatically sending a welcome language for a division based on enterprise WeChat.
Compared with the prior art, the invention has the following beneficial effects:
1. the user can configure the welcome words on the department level by selecting the corresponding department, can master the priority level of the welcome words of the current department according to the level of the department and can inherit the welcome words of the upper department for setting the upper department;
2. the problem that the whole personnel can only configure one welcome language is solved, different welcome languages can be set for the customers according to the requirements, and the system is more humanized;
3. the relationship between the client and the staff is improved, so that the client can know certain things responsible for the departments and the staff of the staff through welcoming words when the staff is added, the mutual understanding time is shortened, the subsequent cooperation of the client is promoted, and the working efficiency and the user experience are improved;
4. the application breaks through the display mode of the welcome list in the aspect of interaction, and the welcome list is expanded in a department structure tree mode, so that the effect that a user can easily manage the welcome of staff is achieved.
The details of one or more embodiments of the application are set forth in the accompanying drawings and the description below to provide a more thorough understanding of the application.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
fig. 1 is an overall flowchart of a method for automatically sending a welcome phrase by departments based on enterprise WeChat according to an embodiment of the present invention;
FIG. 2 is a flow chart of a welcome phrase setting interface disclosed in the present embodiment;
FIG. 3 is a flowchart illustrating the overall process of step S1 disclosed in FIG. 1;
fig. 4 is a structural framework diagram of a system for automatically sending a welcome phrase by a branch department based on enterprise WeChat according to the embodiment;
fig. 5 is a block diagram of a computer device according to an embodiment of the present invention.
In the above figures:
100. a configuration module; 200. a sending module; 300. a priority module; 101. a selection unit; 102. a self-defining unit; 103. a self-defining unit; 80. a bus; 81. a processor; 82. a memory; 83. a communication interface.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application will be described and illustrated below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments provided in the present application without any inventive step are within the scope of protection of the present application.
It is obvious that the drawings in the following description are only examples or embodiments of the present application, and that it is also possible for a person skilled in the art to apply the present application to other similar contexts on the basis of these drawings without inventive effort. Moreover, it should be appreciated that in the development of any such actual implementation, as in any engineering or design project, numerous implementation-specific decisions must be made to achieve the developers' specific goals, such as compliance with system-related and business-related constraints, which may vary from one implementation to another.
Reference in the specification to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the specification. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Those of ordinary skill in the art will explicitly and implicitly appreciate that the embodiments described herein may be combined with other embodiments without conflict.
Unless defined otherwise, technical or scientific terms referred to herein shall have the ordinary meaning as understood by those of ordinary skill in the art to which this application belongs. Reference to "a," "an," "the," and similar words throughout this application are not to be construed as limiting in number, and may refer to the singular or the plural. The present application is directed to the use of the terms "including," "comprising," "having," and any variations thereof, which are intended to cover non-exclusive inclusions; for example, a process, method, system, article, or apparatus that comprises a list of steps or modules (elements) is not limited to the listed steps or elements, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus. Reference to "connected," "coupled," and the like in this application is not intended to be limited to physical or mechanical connections, but may include electrical connections, whether direct or indirect. The term "plurality" as referred to herein means two or more. "and/or" describes an association relationship of associated objects, meaning that three relationships may exist, for example, "A and/or B" may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship. Reference to the terms "first," "second," "third," and the like in this application merely distinguishes similar objects and is not to be construed as referring to a particular ordering of objects.
The present invention is described in detail with reference to the embodiments shown in the drawings, but it should be understood that these embodiments are not intended to limit the present invention, and those skilled in the art should understand that the functional, methodological, or structural equivalents of these embodiments or alternatives thereof fall within the scope of the present invention.
Before describing in detail the various embodiments of the present invention, the core inventive concepts of the present invention are summarized and described in detail by the following several embodiments.
The invention can realize automatic sending of welcome words when friends are added based on enterprise WeChat, and improves the working efficiency and the user experience.
The first embodiment is as follows:
referring to fig. 1 to 3, this example discloses an embodiment of a method for automatically sending a welcome phrase (hereinafter referred to as "method") based on a branch department of enterprise WeChat.
Specifically referring to fig. 1 and 2, the method disclosed in this embodiment mainly includes the following steps:
and step S1, configuring welcome words when friends are added.
In particular, in some of these embodiments, the welcome is configured in a department level manner using enterprise WeChat.
Particularly, the enterprise WeChat is an enterprise communication and office tool created by Tencent WeChat team, has communication experience consistent with WeChat, is rich in OA application, has the capability of connecting the ecology of the WeChat, and can help the enterprise to connect the interior, connect ecological partners and connect consumers. Professional collaboration, security management, people-as-a-service. At present, enterprise WeChat covers more than 50 industries such as retail, education, finance, manufacturing industry, Internet, medical treatment and the like, and intelligent solutions are continuously output to various industries. The enterprise WeChat can well solve the trouble that workers in the working group are confused about life and work, optimize the work communication mode, facilitate the management of the enterprise and bring great benefits to the workers in the enterprise. Meanwhile, the WeChat as an efficient social tool in the era of mobile Internet has the following advantages: the function is simple. The WeChat interface is concise, clear, standard and uniform, contains rich interpersonal relationships, and provides convenience for information transfer among merchants, users, colleagues and friends.
Specifically, the enterprise WeChat function comprises an external business card, namely, an external contact person can be added by scanning a code, and the external contact person communicates with the outside by using a professional image; supporting a plurality of communication modes, namely communication experience consistent with WeChat, including voice, pictures, expressions, mails, public fee telephones and the like; multi-person audio and video conference-supporting document and telephone access in the call, the teleconference is more convenient; the access of various working mailboxes is supported, the mail notification is received in real time, and the working mails are processed in time, so that the system is convenient and efficient; the characteristic office function-chat window is set, so that the to-be-handled can be quickly created, and the work can be efficiently managed; receiving a receipt message, checking the read unread members of the message, and mastering the message touch condition; special red envelope-the designated member can get the red envelope, the good assistant of staff excitation; the mode can be set as message non-disturbance when the user takes a rest-off duty and starts the rest; and image labeling supports the addition of arrows, characters and other labels, so that the problem description is clearer.
Specifically, in some embodiments, referring to fig. 3, step S1 specifically includes the following steps:
s11, selecting a configuration mode, wherein the configuration mode comprises self-defined configuration of a department and configuration of an inherited upper department;
s12, if the self-defined configuration of the department is selected, inputting a self-defined welcome as a department welcome;
and S13, if the inherited upper department configuration is selected, taking the upper department welcome as the department welcome.
Specifically, in some embodiments, the priority of the department welcome is set according to the department hierarchy, and the priority is set according to the setting that a sub-department has priority and the sub-department can inherit the parent department. The user can configure the welcome in the department level by selecting the corresponding department, the priority level of the welcome of the current department can be mastered according to the department level, and the user can inherit the setting of the upper department and use the welcome of the upper department.
Specifically, priority (priority) is a convention whereby a high priority is made first and a low priority is made later. The priority is a parameter for determining the priority level of each job program to receive system resources when the computer time-sharing operating system processes a plurality of job programs. Before each job is input into the computer, it is assigned a priority according to certain requirements. For example, the priority level is assigned according to the nature of the program or the length of the program, or according to the source of the operation. Then the computer determines the sequence of processing each program according to the priority of each operation program. Even during processing, a higher priority program can be allowed to interrupt a lower priority program.
And then, after the step S2 is executed and the friend is added successfully, the welcome language is automatically sent.
According to the method for automatically sending the welcome words by the departments based on the enterprise WeChat, disclosed by the embodiment of the application, the user can configure the welcome words on the department level by selecting the corresponding department, can master the priority level of the welcome words of the current department according to the level of the department and can inherit the welcome words of the upper department for setting the upper department; the problem that the whole personnel can only configure one welcome language is solved, different welcome languages can be set for the customers according to the requirements, and the system is more humanized; the relationship between the client and the staff is improved, so that the client can know certain things which are responsible for departments and staff of the staff through the welcome words when the staff is added, the mutual understanding time is shortened, the subsequent cooperation of the client is promoted, the working efficiency and the user experience are improved, the display mode of the welcome word list is broken through when the system is applied to interaction, the system is expanded through the mode of the department structure tree, and the effect that the user can easily manage the welcome words of the staff is achieved.
The details of one or more embodiments of the application are set forth in the accompanying drawings and the description below to provide a more thorough understanding of the application.
Example two:
in combination with the method for automatically sending a welcome phrase by a division based on enterprise WeChat disclosed in the first embodiment, the present embodiment discloses a specific implementation example of a system (hereinafter referred to as "system") for automatically sending a welcome phrase by a division based on enterprise WeChat.
Referring to fig. 4, the system includes:
a configuration module 100, configured with welcome phrases when adding friends;
the sending module 200 automatically sends the welcome message after the friend is successfully added.
Specifically, in some embodiments, the configuration module 100 specifically includes:
the selection unit 101 selects configuration modes, wherein the configuration modes are divided into self-defined configuration of a department and inherited superior department configuration;
a self-defining unit 102, which inputs a self-defining welcome as a department welcome if the self-defining configuration of the department is selected;
an inheriting unit 103 configured to take the upper department welcome as the department welcome if the inheriting upper department configuration is selected.
Specifically, in some embodiments, the system further comprises a priority module 300 for setting the priority of the department welcome according to the department level.
The system for automatically sending a welcome phrase by a division based on enterprise WeChat disclosed in this embodiment and the technical solutions of the other same parts in the method for automatically sending a welcome phrase by a division based on enterprise WeChat disclosed in this embodiment are described in the first embodiment, and are not described herein again.
Example three:
referring to FIG. 5, the embodiment discloses an embodiment of a computer device. The computer device may comprise a processor 81 and a memory 82 in which computer program instructions are stored.
Specifically, the processor 81 may include a Central Processing Unit (CPU), or A Specific Integrated Circuit (ASIC), or may be configured to implement one or more Integrated circuits of the embodiments of the present Application.
The memory 82 may be used to store or cache various data files for processing and/or communication use, as well as possible computer program instructions executed by the processor 81.
The processor 81 reads and executes computer program instructions stored in the memory 82 to implement any one of the above-described embodiments of a method for automatically sending a welcome phrase based on a branch of enterprise WeChat.
In some of these embodiments, the computer device may also include a communication interface 83 and a bus 80. As shown in fig. 5, the processor 81, the memory 82, and the communication interface 83 are connected via the bus 80 to complete communication therebetween.
The communication interface 83 is used for implementing communication between modules, devices, units and/or equipment in the embodiment of the present application. The communication port 83 may also be implemented with other components such as: the data communication is carried out among external equipment, image/data acquisition equipment, a database, external storage, an image/data processing workstation and the like.
The computer device may implement the automatic sending of welcome phrases by divisions based on enterprise WeChat, thereby implementing the method described in connection with FIG. 1.
In addition, in combination with the method for automatically sending the welcome language by the branch based on enterprise WeChat in the above embodiments, the embodiments of the present application may provide a computer-readable storage medium to implement. The computer readable storage medium having stored thereon computer program instructions; the computer program instructions, when executed by a processor, implement any of the above embodiments of a method for automatically sending welcome phrases based on corporate WeChat.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
In summary, the beneficial effects of the invention are that a method for automatically sending welcome words by departments based on enterprise WeChat is provided, a user can configure welcome words on a department level by selecting a corresponding department, can master the priority level of the welcome words of the current department according to the level of the department, and can inherit the welcome words of the upper department for setting of the upper department; the problem that the whole personnel can only configure one welcome language is solved, different welcome languages can be set for the customers according to the requirements, and the system is more humanized; the relationship between the client and the staff is improved, so that the client can know certain things responsible for the departments and the staff of the staff through welcoming words when the staff is added, the mutual understanding time is shortened, the subsequent cooperation of the client is promoted, and the working efficiency and the user experience are improved; the application breaks through the display mode of the welcome list in the aspect of interaction, and the welcome list is expanded in a department structure tree mode, so that the effect that a user can easily manage the welcome of staff is achieved.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A method for automatically sending welcome phrases by departments is characterized in that the method is based on an enterprise WeChat platform and comprises the following steps:
a configuration step: configuring welcome words when friends are added;
a sending step: and after the friend is added successfully, the welcome language is automatically sent.
2. The setting method for automatically transmitting a welcome phrase in accordance with the branch department as claimed in claim 1 wherein said welcome phrase is configured in a department level manner.
3. The method for automatic welcome language by departments of claim 1 wherein said configuring step comprises the steps of:
selecting: selecting a configuration mode, wherein the configuration mode comprises self-defined configuration of a department and configuration of an inherited superior department;
self-defining step: if the self-defined configuration of the department is selected, inputting a self-defined welcome as a department welcome;
an inheritance step: and if the inherited upper department configuration is selected, taking the upper department welcome as the department welcome.
4. The method for automatic departmental welcome transmission according to claim 1 wherein the priority of said departmental welcome is set according to said department hierarchy.
5. The method for automatic departmental delivery of welcome as in claim 4 wherein the priority is based on the sub-department priority, the sub-department inheritable to the parent setting.
6. A system for automatically sending welcome phrases by departments is characterized in that the system is based on an enterprise WeChat platform and comprises:
the configuration module is used for configuring welcome words when friends are added;
and the sending module is used for automatically sending the welcome language after the friend is added successfully.
7. The system for automatic welcome language by departments of claim 6 wherein said configuration module comprises:
the selection unit selects a configuration mode, and the configuration mode is divided into self-defined configuration of a local department and configuration of an inherited superior department;
the self-defining unit is used for inputting a self-defining welcome as a department welcome if the self-defining configuration of the department is selected;
and the inheritance unit is used for taking the upper-level department welcome as the department welcome if the inheritance upper-level department configuration is selected.
8. The system for automatic departmental delivery of welcome as in claim 6 further comprising a priority module for prioritizing said departmental welcome based on a department hierarchy.
9. An apparatus comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor, when executing the computer program, implements a method for automatic welcome delivery by a division according to any one of claims 1 to 5.
10. A storage medium on which a computer program is stored, which program, when being executed by a processor, carries out a method for automatic division transmission of a welcome according to any one of claims 1 to 5.
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| CN202011417812.8A CN112583699A (en) | 2020-12-07 | 2020-12-07 | Method, system, equipment and storage medium for automatic transmitting welcome language by departments |
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| CN114615225A (en) * | 2022-03-15 | 2022-06-10 | 京东科技控股股份有限公司 | Friend adding method and device, computer equipment and storage medium |
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Application publication date: 20210330 |
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