CN112565658A - Equipment maintenance assisting method and system - Google Patents
Equipment maintenance assisting method and system Download PDFInfo
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Abstract
The invention discloses an auxiliary method for equipment maintenance, which comprises the steps of displaying a received SOP task on a wearable visual device of a maintainer, and assisting the maintainer to maintain equipment according to standard steps in the SOP task; based on the connection help request of the maintenance personnel, carrying out real-time communication with a call center connection line; acquiring real-time information within a visual range of a maintainer and sharing the real-time information to the call center; receiving an equipment maintenance solution returned by the call center, and displaying the solution on the wearable visual device for maintenance personnel to view; the device maintenance details are electronically recorded and stored. According to the equipment maintenance auxiliary method, the hands of workers can be liberated, the SOP process is displayed through the optical display module, the key information is recorded, the whole process traceability is guaranteed, the equipment maintenance auxiliary method has better applicability, reliability and high efficiency, and the maintenance work is guaranteed to be accurately carried out. The invention also discloses an equipment maintenance auxiliary system.
Description
Technical Field
The invention belongs to the technical field of equipment maintenance, and particularly relates to an auxiliary method and an auxiliary system for equipment maintenance.
Background
In the existing method for maintaining equipment including subways, the whole working process is recorded by paper, workers need to remember all the working processes and record faults or problems encountered in the working process, record corresponding faults and problems by paper after returning, and after a period of time, the faults and problems need to be assembled into a summary table and then stored.
However, the existing paper recording mode has many disadvantages, the recording speed is slow, the phenomenon of repeated recording is possible, the situations of missed detection, missed check and forgetting are easy to occur only by means of head memory, the error rate is high, training of new staff is time-consuming and slow, the storage time of the paper storage mode is short and easy to damage, and in addition, when some trains are maintained, single-hand operation is not allowed under some conditions, so the existing mode of prompting by using the mobile phone app is not suitable.
Disclosure of Invention
In order to solve the problems, the invention provides an equipment maintenance auxiliary method and an equipment maintenance auxiliary system, which can liberate two hands of a worker, display an SOP flow through an optical display module, record key information, ensure the whole process traceability, have better applicability, reliability and high efficiency, and ensure the maintenance work to be carried out more accurately.
The invention provides an auxiliary method for equipment maintenance, which comprises the following steps:
displaying the received SOP task on a wearable visual device of a maintenance worker, and assisting the maintenance worker to maintain equipment according to standard steps in the SOP task;
based on the connection help request of the maintenance personnel, carrying out real-time communication with a call center connection line;
acquiring real-time information within a visual range of a maintainer and sharing the real-time information to the call center;
receiving an equipment maintenance solution returned by the call center, and displaying the solution on the wearable visual device for maintenance personnel to view;
the device maintenance details are electronically recorded and stored.
Preferably, in the method for assisting in maintaining equipment, the electronically recording and storing the details of the maintenance of the equipment includes:
and acquiring two-dimension code information used for recording the address of the equipment on the equipment, and writing maintenance record information into the wearable visual device based on the two-dimension code information and storing the maintenance record information.
Preferably, in the method for assisting in maintaining equipment, the electronically recording and storing the details of the maintenance of the equipment includes:
collecting audio information input by maintenance personnel, and electronically recording and storing the audio information.
Preferably, in the above-mentioned device maintenance support method, the method further includes:
acquiring a first image of materials and tools used before maintenance is started and a second image of the remaining materials and tools after maintenance is finished;
and comparing the first image with the second image to confirm the damage and loss of the material and the tool.
Preferably, in the above-mentioned device maintenance support method, the method further includes:
the transmission mode of the process of real-time communication is switched for the network situation.
Preferably, in the above-mentioned device maintenance support method, the method further includes:
real-time images viewed by the endoscope are recorded and stored in the wearable visualization device.
The invention provides an equipment maintenance auxiliary system, which comprises:
the SOP task display part is used for displaying the received SOP tasks on a wearable visual device of a maintenance person and assisting the maintenance person to maintain equipment according to standard steps in the SOP tasks;
the communication component is used for carrying out real-time communication with a call center in a wired mode based on the connection help request of the maintenance personnel;
the information sharing component is used for acquiring real-time information within the visual range of the maintainer and sharing the real-time information to the call center;
the solution display component is used for receiving the equipment maintenance solution replied by the call center and displaying the solution to the wearable visual device for the maintenance personnel to view;
and the recording and storage component is used for electronically recording and storing the maintenance details of the equipment.
Preferably, in the above-mentioned device maintenance support system, the recording and storing component is specifically configured to acquire two-dimensional code information used for recording the device address on the device, and write and store maintenance record information into the wearable visual device based on the two-dimensional code information.
Preferably, in the above-mentioned device maintenance support system, the recording and storage unit is specifically configured to collect audio information input by a maintenance person and electronically record and store the audio information.
Preferably, in the above-mentioned equipment maintenance auxiliary system, a material and tool breakage and loss confirmation part is further included, for obtaining a first image of the material and tool used before the start of maintenance and a second image of the remaining material and tool after the completion of maintenance, and comparing the first image and the second image to confirm the breakage and loss of the material and tool.
As can be seen from the above description, the method for assisting maintenance of equipment according to the present invention includes displaying the received SOP task on the wearable visual device of the maintenance staff, and assisting the maintenance staff to maintain the equipment according to the standard steps in the SOP task; then, based on the connection help request of the maintenance personnel, the real-time communication is carried out with the connection of a call center; then acquiring real-time information within the visual range of the maintainers and sharing the real-time information to the call center; then receiving an equipment maintenance solution returned by the call center, and displaying the solution on the wearable visual device for maintenance personnel to view; at last, carry out electronic type record and storage with the equipment maintenance details, consequently in routine maintenance and maintenance process, utilize the visual device of wearing formula to provide the work flow, the suggestion staff carries out work according to the step, guarantee SOP flow goes on smoothly, the trouble that meets to be difficult to solve can use the expert line, through the mode of online video, submit the trouble for the expert, and solve by the expert, record and communicate with having avoided the pen-pen of paper, thereby can liberate staff's both hands, guarantee whole journey can be traceed back, have better suitability, reliability and high efficiency, guarantee maintenance work is more accurate goes on.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
Fig. 1 is a schematic diagram of an embodiment of an apparatus maintenance assistance method provided in the present invention;
FIG. 2 is an interface diagram of an SOP visual editing function;
fig. 3 is a schematic diagram of an embodiment of an equipment maintenance assistance system provided in the present invention.
Detailed Description
The core of the invention is to provide an auxiliary method and an auxiliary system for equipment maintenance, which can liberate two hands of workers, display the SOP flow through an optical display module, record key information, ensure the traceability of the whole process, have better applicability, reliability and high efficiency and ensure the maintenance work to be carried out more accurately.
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 shows an embodiment of an apparatus maintenance assisting method provided by the present invention, where fig. 1 is a schematic diagram of an embodiment of an apparatus maintenance assisting method provided by the present invention, and the method includes the following steps:
s1: displaying the received SOP task on a wearable visual device of a maintainer, and assisting the maintainer to maintain equipment according to standard steps in the SOP task;
it should be noted that, the wearable visual device can be selected from the existing intelligent glasses, and after being worn on the head of the maintenance personnel, the maintenance personnel can see the contents displayed on the optical display module of the intelligent glasses, including the SOP task, and the smart glasses do not obstruct the maintenance personnel from seeing the contents of the outside world, that is to say from maintaining the equipment, moreover, the intelligent glasses can be controlled by voice or Bluetooth without hands, when the Bluetooth control is adopted, the Bluetooth ring worn on the finger of the operator is utilized, a key is arranged on the Bluetooth finger ring, after the Bluetooth finger ring and the wearable visual device are connected in a matching way, the function button of the SOP system can be controlled through the key operation on the Bluetooth finger ring, therefore, the user does not need to directly control the glasses touch pad by fingers to operate, and the operation is more convenient. The specific operation process of the step is as follows: reporting after finding out the fault in routine inspection, then judging the grade of the fault by an engineer, issuing an SOP task according to the grade, the SOP (Standard Operating Procedure) task is established by combining normalized steps in sequence by an engineer through a simple dragging way at a web end, and can store some standard procedures for processing common problems, the optical display module of the wearable visual device can display the technical actions to be operated, the maintainer only needs to complete the specific operation according to the given technical actions, therefore, the user does not need to look over one page by one hand like the prior art, so that the standard operation instruction book can be electronized and configured in a long distance, the content configured in the background can be pulled in real time, the process of establishing the task is easier, and the problems of procedure solidification and inflexibility existing in the conventional paper edition scheme are solved. Referring to fig. 2, fig. 2 is an interface schematic diagram of an SOP visual editing function, where an input frame, a radio frame, and a guide file on an editing interface of the SOP task may be arbitrarily dragged and added, after a current page is fully added, new pages may be added for continuous editing, and also any adding and deleting operations may be performed, and after editing is completed, previewing may be performed, and a preview page is consistent with a picture seen on a wearable visual device. It should be further noted that, the "maintenance" mentioned herein includes, but is not limited to, overhaul and troubleshooting, that is, a plurality of processes including overhaul and troubleshooting can be operated by the method provided in this embodiment, and an engineer performs audit after a task is completed, so as to ensure smooth information transfer of the whole processes of fault discovery, reporting, overhaul and the like, and each link in the whole process can be traced, so as to improve the quality of equipment maintenance, and for a special process action, a entry can be recorded after editing to facilitate future process editing, and a systematic process is formed by using stored records, so that when a similar task needs to be issued, a more simple and convenient use process can be performed.
S2: based on the connection help request of the maintenance personnel, the call center is connected to carry out real-time communication;
it should be noted that, when user's both hands are using the instrument or when restricting, can use the microphone to carry out speech control, shout corresponding instruction, the visual device of wearing formula will automatic identification transmit instruction and make corresponding operation to voice system can record operator's audio frequency and supply it to use when reporting, outside speech control, can also use the quick input of voice assistant project help maintainer, the quality and the speed of constructing of guarantee report. In this step, when the maintainer meets emergency, can contact call center promptly to ensure safety, it is specific, can utilize this wearing formula visual device to interact with the backstage, when the maintainer meets the problem that can not solve, it can also regard as the carrier of communication, can invite the expert to carry out remote cooperation.
S3: acquiring real-time information within a visual range of a maintainer and sharing the real-time information to a call center;
that is to say, this visual device of wearing formula can carry out the information acquisition and the processing of front end, will maintain the on-the-spot real-time information transfer to call center. The expert terminal and the call center can use functions such as a painting brush and the like to emphasize and highlight the video picture, help maintenance personnel to find key points and make modifications, and similarly, in a nearby chat frame, the expert can transmit files, pictures or characters to help the maintenance personnel to conduct fault removal operation. The transmitted characters, pictures, videos and the like can be loaded and played in the right chat frame, and devices such as a mobile phone do not need to be used for watching, so that the task errors and repeated operations of workers at the same line are reduced to the maximum extent.
S4: receiving an equipment maintenance solution returned by the call center, and displaying the solution on the wearable visual device for maintenance personnel to check;
specifically, the call center replies the information in a manner including, but not limited to, pictures, voices and words, and a circle drawing on a display screen of the wearable visual device, so that the operator can perform related operations better.
S5: the device maintenance details are electronically recorded and stored.
That is to say, can be with the equipment maintenance detail record on wearing formula visual device, avoided the trouble of paper record.
It should be noted that by using the method, a work chain can be formed by engineers, maintenance personnel and the like, each task has the processes of issuing, completing reporting, auditing and the like, and the whole process of maintenance work can be traced.
As can be seen from the above description, in the embodiment of the method for assisting maintenance of equipment provided by the present invention, since the received SOP task is displayed on the wearable visual device of the maintenance staff first, the maintenance staff is assisted to maintain the equipment according to the standard steps in the SOP task; then, based on the connection help request of maintenance personnel, the call center is connected to carry out real-time communication; then acquiring real-time information within the visual range of the maintainers and sharing the real-time information to the call center; then receiving an equipment maintenance solution returned by the call center, and displaying the solution on the wearable visual device for maintenance personnel to check; at last, carry out electronic type record and storage with the equipment maintenance details, consequently in routine maintenance and maintenance process, utilize the visual device of wearing formula to provide the work flow, the suggestion staff carries out work according to the step, guarantee SOP flow goes on smoothly, the trouble that meets to be difficult to solve can use the expert line, through the mode of online video, submit the trouble for the expert, and solve by the expert, record and communicate with having avoided the pen-pen of paper, thereby can liberate staff's both hands, guarantee whole journey can be traceed back, have better suitability, reliability and high efficiency, guarantee maintenance work is more accurate goes on.
In one specific embodiment of the above-mentioned device maintenance assistance method, the electronically recording and storing device maintenance details may include:
and acquiring two-dimension code information used for recording the address of the equipment on the equipment, and writing maintenance record information into the wearable visual device based on the two-dimension code information and storing the maintenance record information.
In another specific embodiment of the above method of assisting in maintenance of equipment, the electronically recording and storing the details of maintenance of the equipment may include: and collecting audio information input by maintenance personnel, and electronically recording and storing the audio information.
It should be noted that the audio information can be collected through the microphone, so that a maintainer does not need to remember related information by the brain on a maintenance site, and records the information on paper by a pen after the maintenance is completed, and can directly record the information in the wearable visual device only by speaking out on the maintenance site, thereby liberating two hands and further improving the maintenance efficiency. In other occasions needing video recording, the camera can be used for collecting video information to obtain some image contents of a maintenance site, and the problem recording is clearer and clearer when the image contents are combined with audio. In actual work, maintenance personnel carry out comprehensive troubleshooting on equipment such as subway locomotives through technical requirements provided by standardized operation, when a fault is found, the shooting function of intelligent glasses can be used for recording, related problems are described through voice, draft is reserved for formal fault declaration by returning to a PC (personal computer) end, under the condition, after the maintenance personnel return, fault reporting is carried out through the PC end, the specific situation of the fault can be further explained on the basis of the draft stored by the intelligent glasses, the defect of repeated recording is avoided, the situation of the fault is clearer due to recorded audio and video, recorded audio or video can be set to be independently downloaded, a knowledge base is provided for solving similar problems subsequently, and an example is provided for training. In the embodiment, the transmitted audio and video information and the storage requirements can be recorded through the cloud, a computer or a mobile phone and the like can check and receive or search historical records in real time through the cloud, the code stream is encrypted through asymmetric RSA + symmetric RC4 data in the period, the secondary equal-protection level can be achieved, the system coupling is low, data butt joint can be performed with other systems, the advantage is provided for information communication with systems of subway companies, the efficiency of compression algorithms of audio and video and storage is high, the capacity of the reserved audio and video is small, and the playback effect is good.
In another specific embodiment of the above method for assisting in maintaining equipment, the method may further include acquiring a first image of the materials and tools used before maintenance starts and a second image of the materials and tools remaining after maintenance is completed; and comparing the first image with the second image to confirm the damage and loss of the material and the tool.
That is to say, the method also provides a solution for material and tool management aiming at the problems of tool loss, damage, untimely supplement and the like frequently occurring in actual operation, judges whether the materials and tools are lost or damaged by comparing the pictures of the materials and tools used before and after the maintenance work is started, and reports the situations in time if the problems occur so as to facilitate the timely supplement of the materials and tools and reduce the situations of material and tool loss and untimely supplement.
The present application further provides a preferred embodiment of the method for assisting in maintaining equipment, where the preferred embodiment further includes: the transmission mode of the process of real-time communication is switched for the network situation.
Specifically, as the maintenance field area is very large and the number of columns is very large, the situation that the network is very weak occurs at the maintenance part easily, a mode conversion system can be set aiming at the situation, when the network signal is good, the audio and video stream with higher specification can be used, when the network is poor, the modes of video priority and audio priority are used according to the actual situation, wherein the video priority is divided into the sub-modes of picture priority and fluency priority. When the expert end is informed on site, the video support is needed, the mode with the priority of the video is used at the moment to ensure that the expert knows the site condition, and when the communication is needed, the mode with the priority of the audio can be used to ensure the smooth communication.
In addition, for the internal structure of the locomotive, part of daily maintenance items and overhaul items need to be operated by using an endoscope, but the traditional endoscope has the problems of unclear visual objects, repeated inspection and the like, and for the problem, the application also provides another preferred embodiment of the auxiliary equipment maintenance method, wherein the method further comprises the following steps:
real-time images viewed by the endoscope are recorded and stored in the wearable visualization device.
Specifically, can link to each other with intelligent glasses through the endoscope, the picture of the inside situation that automatic recording was observed to can take out the back at the endoscope and observe the image of record repeatedly, when improving work efficiency, also reduce the error rate, and endoscope system can cooperate with video system, with the transmission of endoscope video to expert's end, supply expert's end to overhaul the troubleshooting.
The visual device of wearing formula that adopts in above-mentioned each embodiment can be current intelligent glasses, the picture that current maintainer observed is caught in real time through the camera above, for the follow-up standardized operation that carries on provides the foundation, can establish stable many people video line simultaneously, for the real-time problem of solving of expert, and lay the basis for the issue of proruption task, the video can adopt the encryption transmission mode of optimization, the transmission is more smooth, difficult production phenomenon of opening circuit, supporting 4G changes Wi-Fi equipment simultaneously, guarantee that the signal is unobstructed, like this in the whole maintenance process, can liberate both hands, and very light, reduce the emergence of the dangerous condition in the maintenance work.
In summary, by using the above method, a maintainer provides a SOP standard standardized flow in daily maintenance and overhaul, when a fault is found, an audio and video is recorded through a camera and is stored as a draft, a formal report is performed at a PC, part of information of the stored draft is automatically filled, after a technical interface person judges the fault attribution, the fault information is submitted, after a technical engineer judges the fault level, after the judgment, an SOP task can be issued and sent to an after-sales group station for long-term dispatch, after the maintenance person receives the order, the maintenance person works according to the SOP flow of the task, after the work is completed, the task is clicked to be completed, after the completion report is uploaded at the PC, after the completion report is reviewed by the technical engineer, the review is completed, and the inspection is automatically filed. For the staff with insufficient experience, the staff can be guided to work independently in a remote assistance mode, the staff cultivation is facilitated, and meanwhile automatically stored audio and video can provide example reference for training.
Fig. 3 shows an embodiment of an equipment maintenance support system provided by the present invention, and fig. 3 is a schematic diagram of an embodiment of an equipment maintenance support system provided by the present invention, where the system includes:
the SOP task display part 201 is used for displaying the received SOP task on a wearable visual device of a maintainer to assist the maintainer to maintain the equipment according to the standard steps in the SOP task, it should be noted that the wearable visual device can be selected from the existing intelligent glasses, after the wearable visual device is worn on the head of the maintainer, the maintainer can see the content displayed on an optical display module of the intelligent glasses, including the SOP task, and the intelligent glasses do not obstruct the maintainer from seeing the things in the outside, that is, the maintenance of the equipment is not obstructed, and the intelligent glasses can be controlled without hands, but can be controlled by voice or bluetooth, when the bluetooth control is adopted, the bluetooth ring worn on the finger of the maintainer is utilized, the button is arranged on the bluetooth ring, after the bluetooth ring and the wearable visual device are connected in a pairing way, the function buttons of the SOP system can be controlled through key operation on the Bluetooth ring, so that a user does not need to directly control the glasses touch pad through fingers to operate, and the operation is more convenient. Reporting after finding out the fault in routine inspection, then judging the grade of the fault by an engineer, issuing an SOP task according to the grade, the SOP (Standard Operating Procedure) task is established by combining normalized steps in sequence by an engineer through a simple dragging way at a web end, and can store some standard procedures for processing common problems, the optical display module of the wearable visual device can display the technical actions to be operated, the maintainer only needs to complete the specific operation according to the given technical actions, therefore, the user does not need to look over one page by one hand like the prior art, so that the standard operation instruction book can be electronized and configured in a long distance, the content configured in the background can be pulled in real time, the process of establishing the task is easier, and the problems of procedure solidification and inflexibility existing in the conventional paper edition scheme are solved. It should be further noted that the maintenance includes, but is not limited to, overhaul and troubleshooting, and after the task is completed, an engineer performs audit, so as to ensure smooth information transmission of the entire processes of fault discovery, reporting, overhaul and the like, and each link in the entire process can be traced, so that the quality of equipment maintenance is improved, and for special process actions, entries can be recorded after editing to facilitate future process editing, and a systematic process is formed by using stored records, so that a simpler and more convenient use process can be realized when similar tasks need to be issued;
the communication component 202 is used for carrying out real-time communication with a call center in a wired mode based on a wired help request of a maintenance person, and it needs to be explained that when the user uses tools or is limited by two hands, a microphone can be used for carrying out voice control and shouting corresponding instructions, the wearable visual device can automatically identify transmitted instructions and carry out corresponding operation, a voice system can record audio of an operator for the user to use when the operator reports, besides voice control, a voice assistant project can be used for helping the maintenance person to input quickly, and report quality and construction speed are guaranteed. When meeting an emergency, a maintainer can contact the call center emergently to ensure safety, specifically, the wearable visual device can be used for interacting with the background, and when the maintainer cannot solve the problem, the wearable visual device can also be used as a communication carrier to invite an expert to perform remote cooperation;
the information sharing component 203 is configured to obtain real-time information within a visual range of a maintenance worker and share the real-time information to the call center, that is, the wearable visual device can collect and process information at a front end and transmit the real-time information of a maintenance site to the call center. The expert terminal and the call center can use functions such as a painting brush and the like to emphasize and highlight the video picture, help maintenance personnel to find key points and make modifications, and similarly, in a nearby chat frame, the expert can transmit files, pictures or characters to help the maintenance personnel to conduct fault removal operation. The transmitted characters, pictures, videos and the like can be loaded in the right chat frame and then played, and devices such as a mobile phone and the like do not need to be used for watching, so that the task errors and repeated operations of front-line workers are reduced to the maximum extent;
the solution display component 204 is configured to receive the equipment maintenance solution replied by the call center, and display the solution on the wearable visual device for the maintenance staff to view, specifically, the method for replying information by the call center includes, but is not limited to, pictures, voices and characters, and a circle drawing on a display screen of the wearable visual device, so that the operation staff can perform related operations better;
and the recording and storing component 205 is used for electronically recording and storing the equipment maintenance details, namely, the equipment maintenance details can be recorded on the wearable visual device, and the trouble of paper recording is avoided.
Utilize above-mentioned equipment to maintain auxiliary system, can liberate staff's both hands, guarantee whole traceable, have better suitability, reliability and high efficiency, guarantee to maintain going on of work more accurate.
In an embodiment of the above-mentioned device maintenance assisting system, the recording and storing component is specifically configured to acquire two-dimensional code information for recording a device address on the device, and write and store maintenance record information into the wearable visual device based on the two-dimensional code information. In this case, the trouble of inputting the device address is avoided, and the device address can be input into the maintenance record only by scanning the two-dimensional code through operation, so that the working efficiency is further improved, and the information can be written without using the mode of acquiring the two-dimensional code, which is not limited here.
In another embodiment of the above-mentioned device maintenance assisting system, the recording and storing component is specifically configured to collect audio information input by a maintenance person and electronically record and store the audio information, and it should be noted that the audio information can be collected by a microphone, so that the maintenance person does not need to remember related information by brain on a maintenance site, and after the maintenance is completed, the information is recorded on paper by a pen, and can be directly recorded in the wearable visual device only by speaking on the maintenance site, thereby freeing both hands and further improving the maintenance efficiency. In other occasions needing video recording, the camera can be used for collecting video information to obtain some image contents of a maintenance site, and the problem recording is clearer and clearer when the image contents are combined with audio. In actual work, maintenance personnel carry out comprehensive troubleshooting on equipment such as subway locomotives through technical requirements provided by standardized operation, when a fault is found, the shooting function of intelligent glasses can be used for recording, related problems are described through voice, draft is reserved for formal fault declaration by returning to a PC (personal computer) end, under the condition, after the maintenance personnel return, fault reporting is carried out through the PC end, the specific situation of the fault can be further explained on the basis of the draft stored by the intelligent glasses, the defect of repeated recording is avoided, the situation of the fault is clearer due to recorded audio and video, recorded audio or video can be set to be independently downloaded, a knowledge base is provided for solving similar problems subsequently, and an example is provided for training. In the embodiment, the transmitted audio and video information and the storage requirements can be recorded through the cloud, a computer or a mobile phone and the like can check and receive or search historical records in real time through the cloud, the code stream is encrypted through asymmetric RSA + symmetric RC4 data in the period, the secondary equal-protection level can be achieved, the system coupling is low, data butt joint can be performed with other systems, the advantage is provided for information communication with systems of subway companies, the efficiency of compression algorithms of audio and video and storage is high, the capacity of the reserved audio and video is small, and the playback effect is good.
In another embodiment of the above system for assisting in maintenance of equipment, the system may further include a material and tool breakage and loss confirmation part for acquiring a first image of the material and tool used before the start of maintenance and a second image of the material and tool remaining after the completion of maintenance, and comparing the first image and the second image to confirm the breakage and loss of the material and tool. That is to say, the problem that materials and tools are lost, damaged and not supplemented timely in actual operation is solved by the aid of the material and tool management method, whether the materials and tools are lost or damaged is judged by comparing pictures of the materials and tools used before and after maintenance work is finished, and if the materials and tools are lost or damaged, the materials and tools are timely supplemented, so that the materials and tools are timely supplemented, and the problem that the materials and tools are lost and not supplemented timely is reduced.
The present application further provides a preferred embodiment of the device maintenance assistance system, which further comprises a transmission mode switching component for switching the transmission mode of the process of real-time communication with respect to the network situation. Specifically, as the maintenance field area is very large and the number of columns is very large, the situation that the network is very weak occurs at the maintenance part very easily, a transmission mode conversion part can be arranged aiming at the situation, when the network signal is good, the audio and video stream with higher specification can be used, when the network is poor, the modes of video priority and audio priority are used according to the actual situation, wherein the video priority is divided into the sub-modes of picture priority and fluency priority. When the expert end is informed on site, the video support is needed, the mode with the priority of the video is used at the moment to ensure that the expert knows the site condition, and when the communication is needed, the mode with the priority of the audio can be used to ensure the smooth communication.
In addition, for the internal structure of the locomotive, part of daily maintenance items and overhaul items need to be operated by using an endoscope, but the traditional endoscope has the problems of unclear visual objects, repeated checking and the like, and for the problem, the application also provides another preferred embodiment of the equipment maintenance auxiliary system, wherein the system further comprises:
and the endoscope image recording component is used for recording real-time images observed by the endoscope and storing the real-time images in the wearable visual device. Specifically, can link to each other with intelligent glasses through the endoscope, the picture of the inside situation that automatic recording was observed to can take out the back at the endoscope and observe the image of record repeatedly, when improving work efficiency, also reduce the error rate, and endoscope system can cooperate with video system, with the transmission of endoscope video to expert's end, supply expert's end to overhaul the troubleshooting.
The visual device of wearing formula that adopts in above-mentioned each embodiment can be current intelligent glasses, the picture that current maintainer observed is caught in real time through the camera above, for the follow-up standardized operation that carries on provides the foundation, can establish stable many people video line simultaneously, for the real-time problem of solving of expert, and lay the basis for the issue of proruption task, the video can adopt the encryption transmission mode of optimization, the transmission is more smooth, difficult production phenomenon of opening circuit, supporting 4G changes Wi-Fi equipment simultaneously, guarantee that the signal is unobstructed, like this in the whole maintenance process, can liberate both hands, and very light, reduce the emergence of the dangerous condition in the maintenance work.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. An apparatus maintenance assistance method, comprising:
displaying the received SOP task on a wearable visual device of a maintenance worker, and assisting the maintenance worker to maintain equipment according to standard steps in the SOP task;
based on the connection help request of the maintenance personnel, carrying out real-time communication with a call center connection line;
acquiring real-time information within a visual range of a maintainer and sharing the real-time information to the call center;
receiving an equipment maintenance solution returned by the call center, and displaying the solution on the wearable visual device for maintenance personnel to view;
the device maintenance details are electronically recorded and stored.
2. The device maintenance assistance method of claim 1, wherein said electronically recording and storing device maintenance details comprises:
and acquiring two-dimension code information used for recording the address of the equipment on the equipment, and writing maintenance record information into the wearable visual device based on the two-dimension code information and storing the maintenance record information.
3. The device maintenance assistance method of claim 1, wherein said electronically recording and storing device maintenance details comprises:
collecting audio information input by maintenance personnel, and electronically recording and storing the audio information.
4. The apparatus maintenance assistance method according to claim 1, further comprising:
acquiring a first image of materials and tools used before maintenance is started and a second image of the remaining materials and tools after maintenance is finished;
and comparing the first image with the second image to confirm the damage and loss of the material and the tool.
5. The apparatus maintenance assistance method according to claim 1, further comprising:
the transmission mode of the process of real-time communication is switched for the network situation.
6. The apparatus maintenance assistance method according to claim 1, further comprising:
real-time images viewed by the endoscope are recorded and stored in the wearable visualization device.
7. An equipment maintenance assistance system, comprising:
the SOP task display part is used for displaying the received SOP tasks on a wearable visual device of a maintenance person and assisting the maintenance person to maintain equipment according to standard steps in the SOP tasks;
the communication component is used for carrying out real-time communication with a call center in a wired mode based on the connection help request of the maintenance personnel;
the information sharing component is used for acquiring real-time information within the visual range of the maintainer and sharing the real-time information to the call center;
the solution display component is used for receiving the equipment maintenance solution replied by the call center and displaying the solution to the wearable visual device for the maintenance personnel to view;
and the recording and storage component is used for electronically recording and storing the maintenance details of the equipment.
8. The system according to claim 7, wherein the recording and storing component is specifically configured to obtain two-dimensional code information on the device for recording the device address, and write and store maintenance record information into the wearable visual device based on the two-dimensional code information.
9. The system of claim 7, wherein the recording and storage component is configured to collect audio information input by a maintenance person and electronically record and store the audio information.
10. The equipment maintenance support system according to claim 7, further comprising a material and tool breakage and loss confirmation part for acquiring a first image of the material and tool used before the start of maintenance and a second image of the material and tool remaining after completion of maintenance, and confirming the breakage and loss of the material and tool by comparing the first image and the second image.
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