CN112561478A - Intelligent scheduling and attendance management method for hospital departments - Google Patents
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Abstract
The invention relates to the technical field of internal management of hospital departments, and discloses an intelligent scheduling and attendance management method for hospital departments, which solves the problem that the traditional manual scheduling management mode and the traditional attendance mode no longer meet the management requirements of modern large enterprises. The invention can automatically generate a fair and fair scheduling list which meets the requirements of staff, reduces the complexity of manual scheduling and the situations of insufficient and excessive personnel allocation, avoids the phenomenon of vacant posts caused by disordered allocation, introduces face recognition attendance and avoids the defects of 'no identity of recognized cards' of substitute card punching and traditional attendance; the condition that 'must be pressed by hand' of fingerprint attendance is eliminated, the table is directly perceived and friendly, and the multi-dimensional table of checking up is promoted to the cognitive degree and the degree of obedience to the table, makes the scheduling more humanized, avoids manpower repetition and waste to a great extent, has improved the fairness and the exactness of scheduling, has reduced the loaded down with trivial details nature of scheduling, makes intelligent scheduling system obtain extensive application gradually.
Description
Technical Field
The invention relates to the technical field of internal management of hospital departments, in particular to an intelligent scheduling and attendance management method for hospital departments.
Background
At present, the working time of most enterprise employees is relatively fixed, and the employees are not required to be scheduled, but for some enterprises, the working time is not fixed due to the industry and the working property, and the operators frequently shift and change shifts, so the scheduling becomes a daily management work of the enterprise managers. The shift scheduling is applied to many fields, such as the fields of the shift of hospital departments, the shift of government offices and the like, the shift scheduling is a combined optimization problem in nature, and the problem becomes very complex when the scale is large.
The traditional scheduling mode is mainly considered based on manual scheduling, and scheduling plans of most units are made by a worker by using an Excel table or a statistical form. Such a scheduling method is feasible for a small-scale enterprise with relatively few staff, but for a large-scale enterprise with relatively complex shift, if we use a conventional table to perform manual scheduling, several problems are faced which are difficult to solve: the method comprises the following steps that (1) enterprise staff are more, various factors need to be considered, the conditions of white shift, night shift, shift assistance, holiday shift, off-peak shift and the like exist, and the working time is inconsistent; the post personnel have great variability, one person has more posts and different abilities (old and new employees), and one post has more people (balanced and matched abilities); the schedule of holidays and rest days after overtime (different workload of single day in week) is time-consuming and labor-consuming, and the management becomes complex. The manual scheduling mode has the problems of manpower repetition and waste, scheduling blindness, complexity, easy error and the like. Unreasonable scheduling caused by the problems increases the cost, and reduces the working efficiency through phase change; the manual shift arrangement is greatly influenced by subjectivity, the fairness of the shift arrangement result cannot be ensured, the satisfaction degree of staff is reduced, and the optimal shift arrangement result (the balanced matching of the staff capacity) is difficult to ensure. Without proper scheduling management tools, it is difficult for an enterprise to predict the production needs and consequently the personnel whose corresponding scheduling skills and qualifications meet the requirements.
The traditional attendance checking products represented by punching and swiping cards have the defects of low efficiency, difficult statistics, high management, use and maintenance cost and the like. The large-scale application of the fingerprint identification product in attendance checking partially solves the problem of card punching instead, but the natural fingerprints of more than about 5 percent of people are shallow and cannot be identified by fingerprints. Fingerprint attendance products are difficult to identify when the weather is dry or the season changes, hands need to be cleaned again after attendance due to necessary contact, and the complexity of steps brings inconvenience to work. The solution of card punching without emergency (temporary leave) only can be temporarily allocated manually, and is time-consuming and labor-consuming.
The traditional manual shift arrangement management mode and the traditional attendance checking mode no longer meet the management requirements of modern large enterprises. In view of the above shortcomings, the idea of using a computer to perform automatic shift and face recognition attendance and reference mobile attendance was self-generating.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides an intelligent scheduling and attendance management system and method for hospital departments, and solves the problem that the traditional manual scheduling management mode and the traditional attendance mode cannot meet the management requirements of modern large enterprises.
The technical scheme adopted by the invention for solving the technical problems is as follows:
an intelligent scheduling and attendance management method for hospital departments comprises the following steps:
s1: inquiring the client and editing the basic information and specific rules of the personnel in the computer;
s2: the system can realize one-key automatic intelligent shift scheduling by setting relevant basic information and specific rules and combining with the automatic collection of a complex optimization algorithm;
s3: the post personnel can automatically reserve the shift times such as shift-adding, shift-connecting and rest days in advance according to the rules of shift-adding, shift-connecting and rest and the like in combination with the actual conditions of the post personnel;
s4: the shift scheduling times can be selected, inquired and counted through multiple dimensions;
s5: after the schedule is scheduled, the personnel can change the shift and the alternate shift according to the actual conditions of the personnel, and the shift must be confirmed by the other party;
s6: according to the practical situation of the staff, two different attendance modes of face recognition attendance checking of the attendance machine and attendance checking at a mobile phone terminal are combined, the attendance machine is connected to obtain attendance records, and the scheduling situation of the scheduling system is combined, so that the scheduling staff records attendance information through the scheduling number of the staff on duty.
Preferably, in step S1, the basic information of the person and the specific rule are edited according to the actual requirement of the customer.
Preferably, in step S2, by editing the user management, setting the rules of shift and post, the system can shift according to week or month according to different requirements, and automatically generate a fair and fair shift schedule meeting the requirements of the employees.
Preferably, in step S3, the staff can automatically reserve the shift such as overtime, continuous shift, and holiday in advance according to the rules of overtime, continuous shift, and rest.
Preferably, in step S4, the duration of all the staff shifts is statistically queried according to the shift scheduling records; counting and inquiring the time length of all staff in the shift according to the attendance record; and fast inquiring according to data information such as overtime, continuous overtime, vacation and the like.
Preferably, in step S5, the staff performs shift change according to the shift schedule in combination with the actual situation of the staff.
Preferably, in step S6, attendance is implemented by two modes, namely, attendance checking by face recognition of an attendance checking machine and attendance checking by a mobile terminal.
The invention has the following beneficial effects:
the intelligent scheduling attendance management system can automatically generate a set of fair and fair scheduling list meeting the requirements of staff, reduces the complexity of manual scheduling and the situations of insufficient and excessive personnel configuration, avoids the phenomenon of vacant posts caused by disordered scheduling, introduces face recognition attendance and avoids the defect of 'no-person-recognized' in substitute card punching and traditional attendance; the condition that 'the hand is required to press' of fingerprint attendance is eliminated, the method is non-contact, visual and friendly, the class schedule is checked in multiple dimensions, the cognition degree and the compliance degree of the class schedule are improved, and the scheduling is more humanized.
Drawings
Fig. 1 is a frame diagram of the intelligent shift scheduling management system of the present invention.
Fig. 2 is a main flow chart of the intelligent shift scheduling management method of the present invention.
Fig. 3 is a flow chart of the reservation and rest of the intelligent shift arrangement management method of the invention.
Fig. 4 is a flow chart of shift change of the intelligent shift scheduling management method of the invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, a frame diagram of the intelligent shift scheduling system 100 of the present invention includes: 101, one-key intelligent shift arrangement; the 102 post personnel appoint a rest; 103 staff at posts can freely replace and shift; 104 mobile attendance checking; 105 inquiring the statistical scheduling information.
101 one-button intelligent shift arrangement: the system realizes one-key automatic intelligent scheduling by setting basic information and scheduling specific rules; by editing user management (organization information, role information and user information) and setting the rules of shift and post, the system can realize shift scheduling according to week or month according to different requirements, and automatically generate a set of fair and fair scheduling list which meets the requirements of the majority of employees; according to different scheduling rules, attendance rules, rest rules and the like, the system can automatically push the attendance days, holidays and rest days of each employee.
The 102 post personnel appoint to have a rest: the post personnel can automatically reserve the shift times such as shift-adding, shift-connecting and rest days in advance according to the rules of shift-adding, shift-connecting and rest and the like in combination with the actual conditions of the post personnel; various reservation modes are supported during the reservation and rest: batch reservation, i.e. a reserved rest with multiple days selected at a time (only the PC end supports this application); making an individual appointment for rest according to the requirements; when the post personnel can not make an appointment for rest due to emergency, the group leader can make an appointment for rest, and then the group leader audits according to the actual situation, and the successful appointment is calculated after the audit is passed.
And (3) freely replacing and changing shifts for 103 posts: after the schedule is scheduled, the personnel can change the shift and the alternate shift according to the actual conditions of the personnel, and the shift must be confirmed by the other party; the precondition of the replacement and shift change of the post personnel is as follows: the person needs to have the skill of the station, and the person who replaces the station has no other shift on the same day.
104 mobile attendance checking: the attendance can be divided into two different attendance modes of face recognition attendance and mobile phone end attendance of an attendance machine according to the actual conditions of the staff, and the attendance machine is connected to obtain attendance records; according to the scheduling condition of the scheduling system, the scheduling personnel record attendance information through the scheduling times of the on-duty personnel, and the on-duty personnel who have the authority of the post and have the scheduling records corresponding attendance information; inquiring the scheduling information of the statistical information: after the intelligent scheduling is finished, corresponding scheduling details can be inquired in the quick inquiry and a corresponding scheduling table is printed.
Fig. 2 shows a main flow chart of the intelligent shift scheduling management method;
And the process 203 is to edit the user information, select the organization of the user and the role of the user, add the user information item by item, and support the import of the user information.
The process 204, editing the shift information, and distinguishing each shift type, for example: white class, night class, weekday class, including some information related to this class.
Setting required information of each shift for different professional groups according to different requirements, wherein the information comprises specific on-off time and working duration; adding all the time of going to and going from work and the working time of this shift, the shift can be divided into single shift and multiple shifts, when the shift is multiple, selecting the time and the attribute (going to and going from work) of the time, the working time, the group number (the working time of the same time period is set as a group), for example, single shift: working time 07: 50-11:30, 07: 50-14:50, 07: 50-15:50, 07: 50: 50, working time lengths of 4h, 5h, 6h and 7h, and group numbers of 1 (belonging to the same time period); and (4) multiple shifts: the working time is 7:50-11:50, the working time is 4h, the group number is 1, the working time is 15:50-16:50, 15:50-17:50 and 15:50-18:50, the working time is 1h, 2h and 3h respectively, and the group number is 2 (two different time periods).
Related rules are involved in the shift information, complementary shifts: the shift hours do not overlap, e.g., white shift: 7:50-11: 30; 13:00-16:50, middle bang: 11:30-13: 00; mutually exclusive shifts: there is a conflict between the front and rear working hours, for example, x shift: 11:20-13:00, 16:50-19: 50; xxx: 7:50-16: 50; balancing the shift: when the shift is arranged out of order, balancing is carried out for multiple shifts, and the arranged times are ensured to be equivalent; setting of basic rules, including: setting personnel priority, setting post priority, setting shift change rules and setting rest rules; setting of personnel priority: in special cases, after a person has a plurality of shifts or a few shifts, the person can select the next shift with a corresponding few shifts or a plurality of shifts by the setting of the person, for example: zhang XX has arranged a class in 1 month and 15 th month, can pass the setting (choose the date 15 and the position that the day arranges), 15 th month of 2 does not arrange this person, and jump over this person; setting the post priority: changing the order of shift scheduling, for example: b, arranging the A post and then the B post every week configured by the background, and setting a certain week to arrange the B post and then the A post through the B post, and adjusting the priority of the post scheduling; setting shift change rules: according to the requirement, the system does not schedule on X Friday, and if the Friday schedules, the system automatically performs shift change treatment; setting a rest rule: the number of resting persons and corresponding persons are arranged in the professional group; judging whether the shift is arranged on a holiday, and if the shift is arranged on a holiday, setting rules; relevant settings for holidays include: setting a vacation, setting a vacation date and setting the shift of the post; setting a vacation: edit vacations, such as: the start and end time of the festival of New year's day, Wuyi festival, Dragon festival, national festival and holiday; setting a holiday date: during holidays, the attribute of the day of work (wednesday) is changed (changed into a day-of-week shift), and the shift of wednesday is set as a day-of-week shift; setting the shift of the post: on holidays or special dates, shift information for the shift is changed, for example: the intestinal class is changed into a weekday intestinal class;
processes 205, 206, edit the position information, for example: the method comprises the following steps of performing personnel authorization on posts, limiting the number of the posts and performing relevant configuration on the posts, wherein the type of the scheduling can be classified into ordered scheduling (the posts are scheduled according to a fixed sequence) and unordered scheduling (the posts are scheduled according to a sequence);
basic rules of the position information: associating the rotation positions: when the shift is arranged in order, a plurality of posts share the same group of post personnel to rotate in sequence, for example: the same group of people sharing the scheduling sequence of the daily shift and the holiday shift are associated and adjusted to be at the following positions: the personnel selects the two posts under the condition of needing to change shifts at the same time; associating the personnel position: when the people in the same group are arranged in disorder, one person in the same group is arranged at other positions, and if the position needs to be arranged with priority, the other people in the same group need to be added with the configuration;
the process 207, the shift of the post personnel is performed, the date (year, month) and the professional group are selected, and the system performs the superior shift;
1. orderly scheduling: ordered shifts are performed in the order of the people, for example: 1. 2, 3 and 4; repeating the shift: multiple posts are arranged in the same time slot, for example: middle shift: 11:20-13:00, 12:00-13:00 for the middle banquet, and when repeated shifts occur, the system automatically arranges the shift change.
2. Disorder scheduling: realize promptly that post personnel do not carry out the scheduling according to fixed order, through the rule setting that post personnel are less than, equal to, are greater than the scheduling number, include: the staff at the post is smaller than the staff in the shift, and the staff in the substitute who has the authority of the post is arranged to work; the post personnel is equal to the scheduling personnel, whether default rest and scheduled rest exist or not is judged, and if yes, the office worker authorized by the post is arranged to work; the staff at the post is larger than the staff in the shift, other tasks are allocated if the staff is on shift, and rest is arranged if the staff is not on shift.
3. The conventional shift change rule is as follows: changing shifts from Monday to Friday and taking the minimum absolute value; carrying out shift change on saturday and sunday before, and taking the minimum absolute value; if no shift is available before, the shift is changed afterwards, and the absolute minimum number is also taken.
4. The shift change rule of weekdays includes that the weekdays have repeated shifts and the next to last shift of the weekdays; if the last weekday is a holiday shift, changing the shift with the next to last person on the last weekday; if the first weekday appears repeating, changing the shift with the next weekday, if the last person in the last week is arranged to the shift in the current week, changing the shift with the last person, and so on;
fig. 3 is a flow chart of the reservation and rest of the intelligent shift scheduling management method;
and (3) processes 208 and 209, the post personnel appoint to have a rest: the post personnel can automatically reserve the shift times such as shift-adding, shift-connecting and rest days in advance according to the rules of shift-adding, shift-connecting and rest and the like in combination with the actual conditions of the post personnel;
various reservation modes are supported during the reservation and rest: reserving in batches: namely, the appointment rest of multiple days is selected at one time (only the PC end supports the application); making an individual appointment for rest according to the requirements;
when the post personnel can not make an appointment for rest due to emergency, the group leader can make an appointment for rest;
in the processes 210, 211 and 212, after the appointment and the rest, the group leader audits according to the actual situation, and the successful appointment is calculated after the audits pass;
the process 213, selecting date (year, month) and professional group, the system carries on subordinate shift;
the process 214, before scheduling, appoints to take a rest and then schedules according to the scheduling rule;
FIG. 4 shows a shift-changing flow chart of the intelligent shift scheduling management method;
in the processes 215, 216 and 217, after the schedule is scheduled, the personnel can change shifts and replace shifts according to actual conditions, and the personnel who replace shifts need to have the post skills; the person who replaces the team has no other team on the same day;
in the processes 218, 219 and 220, whether the shift workers have shifts in the day is judged, and if not, the shift workers can be selected to carry out shifts;
in the processes 221 and 222, after the replacement shift is completed, the current shift schedule may be queried.
Completing the flow operation;
the number of shifts in the month can be counted by selecting the corresponding professional group and shift.
In conclusion, the intelligent scheduling system disclosed by the invention fully combines the actual operation condition, and realizes scientific, digital and intelligent scheduling through historical data analysis, fitting degree analysis, relevant setting and specific rule configuration, so that the repetition and waste of manpower are avoided to a great extent, the fairness and correctness of scheduling are improved, the complexity of scheduling is reduced, and the intelligent scheduling system gradually enters the work of each large-scale enterprise.
It should be noted that, in this document, terms such as "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (7)
1. An intelligent scheduling and attendance management method for hospital departments is characterized by comprising the following steps:
s1: inquiring the client and editing the basic information and specific rules of the personnel in the computer;
s2: the system can realize one-key automatic intelligent shift scheduling by setting relevant basic information and specific rules and combining with the automatic collection of a complex optimization algorithm;
s3: the post personnel can automatically reserve the shift times such as shift-adding, shift-connecting and rest days in advance according to the rules of shift-adding, shift-connecting and rest and the like in combination with the actual conditions of the post personnel;
s4: the shift scheduling times can be selected, inquired and counted through multiple dimensions;
s5: after the schedule is scheduled, the personnel can change the shift and the alternate shift according to the actual conditions of the personnel, and the shift must be confirmed by the other party;
s6: according to the practical situation of the staff, two different attendance modes of face recognition attendance checking of the attendance machine and attendance checking at a mobile phone terminal are combined, the attendance machine is connected to obtain attendance records, and the scheduling situation of the scheduling system is combined, so that the scheduling staff records attendance information through the scheduling number of the staff on duty.
2. The intelligent scheduling attendance management method for hospital departments according to claim 1, characterized in that: in step S1, the basic information of the person and the specific rule are edited according to the actual needs of the customer.
3. The intelligent scheduling attendance management method for hospital departments according to claim 1, characterized in that: in step S2, by editing the user management, setting the rules of shift and post, the system can realize shift by week or month according to different requirements, and automatically generate a fair and fair shift schedule meeting the requirements of the employees.
4. The intelligent scheduling attendance management method for hospital departments according to claim 1, characterized in that: in step S3, the job personnel can reserve the shift of overtime, continuous shift, and holiday in advance according to the rule of overtime, continuous shift, and rest.
5. The intelligent scheduling attendance management method for hospital departments according to claim 1, characterized in that: in step S4, the duration of all the staff shifts is statistically queried according to the shift record; counting and inquiring the time length of all staff in the shift according to the attendance record; and fast inquiring according to data information such as overtime, continuous overtime, vacation and the like.
6. The intelligent scheduling attendance management method for hospital departments according to claim 1, characterized in that: in step S5, the person performs shift change in accordance with the actual situation of the person in the shift schedule.
7. The intelligent scheduling attendance management method for hospital departments according to claim 1, characterized in that: in step S6, attendance is implemented by two modes, namely, attendance checking by face recognition of an attendance checking machine and attendance checking by a mobile terminal.
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