CN112365226A - Software service business management system - Google Patents
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Abstract
The invention relates to the technical field of short message communication, in particular to a software service business management system, which comprises a global module, a service module and a service module, wherein the global module is used for unifying identity authentication; the service module is used for providing data service and business tool service; the business application module is used for providing business software service; the definition module is used for uniformly managing contracts and versions and defining the commodity industry; the invention manages the service and the application in a graphical mode. Through a graphical display mode, a business process which can be understood by a business user can be formed, the business execution process is easy to monitor, and the business execution process can be integrated with an application system of an enterprise, so that systematization, automation and standardization of an internal processing flow of the enterprise are realized.
Description
Technical Field
The invention belongs to the technical field of software, and particularly relates to a software service business management system.
Background
The problems and current situations encountered by the information of a plurality of enterprises at present:
for office automation, OA software is started, beginning with administrative departments;
in order to implement accounting computerization, financial software is applied in a financial department;
in order to cooperate with the gold tax project, the value-added tax invoice management software is applied in the financial department;
in order to carry out plate-throwing engineering, CAD and PDM software is applied to a technical department;
in order to facilitate management and statistics, inventory management software is applied to a warehousing department;
in order to save a large amount of manual statistics and calculation, partial software is customized in production, sales, quality, equipment and other departments, and even different forms are defined by EXCEL to assist manual management.
However, various information technologies are widely applied and bring new challenges to enterprises, so that multiple systems are too scattered and too professional, the use is inconvenient, information is repeated, and the relation between the information and the information is lacked, and all levels of employees of the enterprises are difficult to obtain the information wanted by the employees. How to effectively organize the different functions of these relatively independent systems, integrate the heterogeneous systems of an enterprise? How to help people get cross-department data through a unified portal? How to avoid islanding of information and reduce duplicate investment? These have become issues that the enterprise is anxious to solve.
Moreover, the current enterprise software service system does not attach importance to process approval, cannot customize or customize process approval projects according to the conditions of the enterprise, and therefore the system has incomplete functions, low applicability and low efficiency.
Disclosure of Invention
In order to solve the problems in the prior art, the invention provides a software service business management system which can meet daily management and operation requirements.
The technical scheme of the invention is realized as follows:
a software service business management system comprises a global module, a service module and a service module, wherein the global module is used for unifying identity authentication; the service module is used for providing data service and business tool service; the business application module is used for providing business software service; and the definition module is used for uniformly managing contracts and versions and defining the commodity industry.
Furthermore, the service module comprises a process engine unit, a process design unit, a process test unit, a process execution unit and a process monitoring unit; the flow engine unit is used as a flow engine to expand various self-defined nodes, attributes and events on the basis of the specification supporting JPBM, and an expansion function is realized by embedding an expansion code; the process design unit comprises three subunits of data definition, form design and process project design, and is used for completing cooperation, the process test unit sets examination and approval as a developer, the developer can put all tasks to be examined and approved under the name of the developer, and an initiator can directly carry out examination and approval and push the flow to flow the main line logic of the verified flow; the process execution unit submits process approval at a mobile terminal or a PC terminal to realize the process steps; the process monitoring unit is used for providing all logs of case execution and task processing; through these logs, all information of the process case execution or task processing can be viewed.
The flow engine of the scheme is a systematic heart and is characterized in that:
the independently developed process engine has stronger controllability and expansion capability;
on the specification supporting JPBM, a plurality of self-defined nodes, attributes and events are expanded, and strong flexible expansion functions are realized by embedding expansion codes;
unique task timeout algorithm: and adding an overtime automatic calculation function, wherein the accumulation time can be accumulated according to minutes, hours and days. When the time is overtime calculated, the control of working time is added, and if the elapsed time comprises non-working time, the working time is automatically skipped. The working time management is added in the system to deal with the special holiday arrangement of China.
The original task allocation algorithm: besides supporting basic allocation mechanisms according to roles, departments, positions and personnel tasks, a single lane is added, allocation is avoided, and allocation priority is given, wherein the allocation rule of the single lane can well realize single flow simulation;
supporting task circulation across service departments and service types, and assigning different task forms for different manual task nodes, wherein data support among different service forms is automatically copied or mapped through configuration;
expanding task nodes, expanding automatic task nodes such as mails, short messages, WeChat, nailing tasks and the like according to business requirements, and supporting various channels of real-time message notification outside the process;
the manual task node supports the self-definition of a page loading function, and self-defined data initialization can be carried out in the manual task node.
The process variables are divided into three types, namely request, session and execute. The search range for a variable may be defined by specifying a different prefix. If the range is not specified, the system acquires the current request.
The decision nodes can support the mode of manually editing variable expressions, and complex logic control is realized through brackets and logic operation symbols.
The process version management is provided, the historical process version can be reserved, and the process can be upgraded on line. The running flow may be transferred to a new flow version.
The flow design unit of the scheme comprises data definition, form design and flow project design, and the basic steps for carrying out flow definition are as follows: 1) defining data of a service form and establishing a data table;
2) defining a data display mode (namely defining a form);
3) define execution logic (define workflow).
Further, the data definition subunit configures the data table and the field through a data definition tool, or reads field information of a certain table in an existing database into a configuration for use in form design.
Furthermore, the form design subunit provides various forms for the same data based on the display mode of the data form in the user interface, and defines and dynamically analyzes the form.
Further, the flow project design subunit includes a flow designer; the WEB-based graphical process designer of the process designer can conveniently and quickly realize the definition of various complex business processes in a dragging mode, divides the processes into a collaborative flow branch and an approval flow branch aiming at the characteristics of different application scenes, and provides different design interfaces aiming at the characteristics of different processes on the basis of the same engine.
The effect of the working principle of the invention is as follows:
the scheme adopts a Spring boot + Spring bound + Redis + kafka framework, has high performance and is easy to use and expand; various complex business process logics in large enterprises in various industries are supported; supporting the operation of a business process in a traditional hierarchical organization structure and a matrix organization structure; the flexible and easy-to-use form definition can quickly establish a service form; an REST integrated interface and a message mechanism are provided, and integration with other systems is facilitated; and managing and monitoring the operation of the graphical workflow.
The form data and the engine data are separated, the data access is flexible, and the access to the service data, the engine data and the sub-process data can be directly set in the definition tool. And supporting complex flow control mechanisms including branching, traversing, aggregating, sub-flow nesting and the like, and various operations of case withdrawing, returning, commenting, hastening and the like in the flow definition. And the API interface expansion support supports external application interface calling and supports the introduction of an in-application interface expansion and a third-party platform interface.
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FIG. 1 is an architecture diagram of a software services business management system of the present invention;
fig. 2 is an architecture diagram of the service module of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be described clearly and completely with reference to the accompanying drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present invention without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that all the directional indicators (such as upper, lower, left, right, front and rear … …) in the embodiment of the present invention are only used to explain the relative position relationship between the components, the movement situation, etc. in a specific posture (as shown in the drawing), and if the specific posture is changed, the directional indicator is changed accordingly.
In addition, the descriptions related to "first", "second", etc. in the present invention are for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In addition, technical solutions between various embodiments may be combined with each other, but must be realized by a person skilled in the art, and when the technical solutions are contradictory or cannot be realized, such a combination should not be considered to exist, and is not within the protection scope of the present invention.
Example 1
As shown in fig. 1-2, a software services business management system includes a global module for unified identity authentication; the service module is used for providing data service and business tool service; the business application module is used for providing business software service; and the definition module is used for uniformly managing contracts and versions and defining the commodity industry.
The service module comprises a process engine unit, a process design unit, a process test unit, a process execution unit and a process monitoring unit; the flow engine unit is used as a flow engine to expand various self-defined nodes, attributes and events on the basis of the specification supporting JPBM, and an expansion function is realized by embedding an expansion code; the process design unit comprises three subunits of data definition, form design and process project design, and is used for completing cooperation, the process test unit sets examination and approval as a developer, the developer can put all tasks to be examined and approved under the name of the developer, and an initiator can directly carry out examination and approval and push the flow to flow the main line logic of the verified flow; the process execution unit submits process approval at a mobile terminal or a PC terminal to realize the process steps; the process monitoring unit is used for providing all logs of case execution and task processing; through these logs, all information of the process case execution or task processing can be viewed.
And the data definition subunit is used for configuring the data tables and the fields through a data definition tool or reading the field information of a certain table in an existing database into the configuration so as to be used in the form design.
The form design subunit provides various forms for the same data based on the display mode of the data form in the user interface, and defines and dynamically analyzes the form.
The flow project design subunit comprises a flow designer; the WEB-based graphical process designer of the process designer can conveniently and quickly realize the definition of various complex business processes in a dragging mode, divides the processes into a collaborative flow branch and an approval flow branch aiming at the characteristics of different application scenes, and provides different design interfaces aiming at the characteristics of different processes on the basis of the same engine.
In particular
The flow engine of the scheme is a systematic heart, is an autonomously developed flow engine, and has stronger controllability and expansion capability;
on the specification supporting JPBM, a plurality of self-defined nodes, attributes and events are expanded, and strong flexible expansion functions are realized by embedding expansion codes;
unique task timeout algorithm: and adding an overtime automatic calculation function, wherein the accumulation time can be accumulated according to minutes, hours and days. When the time is overtime calculated, the control of working time is added, and if the elapsed time comprises non-working time, the working time is automatically skipped. The working time management is added in the system to deal with the special holiday arrangement of China.
The original task allocation algorithm: besides supporting basic allocation mechanisms according to roles, departments, positions and personnel tasks, a single lane is added, allocation is avoided, and allocation priority is given, wherein the allocation rule of the single lane can well realize single flow simulation;
supporting task circulation across service departments and service types, and assigning different task forms for different manual task nodes, wherein data support among different service forms is automatically copied or mapped through configuration;
expanding task nodes, expanding automatic task nodes such as mails, short messages, WeChat, nailing tasks and the like according to business requirements, and supporting various channels of real-time message notification outside the process;
the manual task node supports the self-definition of a page loading function, and self-defined data initialization can be carried out in the manual task node.
The process variables are divided into three types, namely request, session and execute. The search range for a variable may be defined by specifying a different prefix. If the range is not specified, the system acquires the current request.
The decision nodes can support the mode of manually editing variable expressions, and complex logic control is realized through brackets and logic operation symbols.
The process version management is provided, the historical process version can be reserved, and the process can be upgraded on line. The running flow may be transferred to a new flow version.
The flow design unit of the scheme comprises data definition, form design and flow project design, and the basic steps for carrying out flow definition are as follows: 1) defining data of a service form and establishing a data table;
2) defining a data display mode (namely defining a form);
3) define execution logic (define workflow).
The process must require some type of data to function properly.
The data definition subunit allows a non-technician to view, edit, or create the data model. Using the data definition tool, data tables and fields can be configured directly at the system interface. Or read field information of a table in an existing database into the system configuration for use in form design. The data definition tool provides powerful data organization capacity, for data with an association relation, the association table can be directly referred by adding a virtual field in the current table, and when actual operation is carried out, the operation on the data of the association table can be directly realized through one form.
The form definition subunit form definition is based on the data table and is a display mode of the data table in the user interface. The forms and data layers in the system are separated, and various forms can be provided for the same data.
The form definition tool is used for providing a powerful form analysis engine, and support can be provided for the definition and dynamic analysis of the form. The system default form can be used for providing quick basic service for quick business verification, and the form can be customized according to business requirements, so that the form field can be more reasonably and more beautifully arranged. And providing a customized form based on a PC and a mobile terminal. And the form parser can automatically select the required style for displaying according to the loaded terminal equipment type.
The form definition subunit includes: default form: providing a default form display mode, wherein as long as a form group is created for a specified data table, the system can default to add a group of forms, including six forms of adding, modifying, inquiring, listing and detail, and adds a default behavior on each form, wherein the default behavior includes definitions of page display elements and page behaviors, which are not supported in a general workflow system; the ability of self-defining behaviors provides greater flexibility for realizing the service flow of cross-service units, and a user can even directly guide the flow to other service systems in the process of defining the behaviors;
the method also comprises a user-defined form: the user-defined form considers that a user is probably a non-technical person, some attributes of the form are simplified, and the specific of form elements is defined mainly in a prominent dragging mode; the user need only define a new form and need not define the form behavior, the system defaults to the form behavior including "submit". For the display in other scenes, the system defaults to use the fields defined in the newly-added form, defaults to display modes and behaviors of some form fields, and provides support for the user-defined form by using a uniform form analysis engine.
The user-defined form design supports the following 19 form elements, and can meet the requirements of most form designs:
1. single line text/multiple lines of text
2. Radio box, multiple selection box
3. Number/amount
4. Date/date interval
5. Picture/accessory
6. Declarative characters/computational formulas
7. Detail of the invention
8. Department/contact
9. Association form/association flow
Wherein the "association form/association flow" is associated with other data and flows in the system.
With the development of services, component libraries are still abundant; with the continuous expansion of the application range, some professional suites such as business trip suites and reimbursement suites can be formed, and designers can conveniently and quickly build forms.
The system also comprises a form event, an extended definition of the form event, and a form definer with development capability, and can realize more complex and flexible personalized control by rewriting a function corresponding to a specific event of a page or a page element, wherein the settable self-defined event comprises the following steps:
the flow project design subunit comprises a flow designer; the WEB-based graphical process designer of the process designer can conveniently and quickly realize the definition of various complex business processes in a dragging mode, divides the processes into a collaborative flow branch and an approval flow branch aiming at the characteristics of different application scenes, and provides different design interfaces aiming at the characteristics of different processes on the basis of the same engine.
The collaboration flow branch is a traditional business process design and execution mode, and multi-business mutual collaboration among different concerned departments. The circulation process can involve different departments, various services and complicated circulation logic.
In the collaboration flow, different task processing forms can be selected by different task processing stages, and data mapping and conversion of the different task processing forms can be set.
In the cooperative flow, the situation of the unit cooperative processing outside the system may also be involved, in this case, when the workflow support is required to enter the external processing link, the flow enters waiting, and when the external processing result returns, the flow can continue the circulation capability according to the set logic according to the different processing result.
The examination and approval flow branch is a flow frequently used in an OA scene, the examination and approval flow is generally based on a certain specific service scene, the action only comprises passing and rejecting, the logic is relatively simple, the traditional service flow is simplified aiming at the examination and approval flow, a separate design tool is provided, and the use of service personnel is facilitated. The approval flow supports form design and process design integrated layout, and a user can define and issue the process on a unified page.
The default of the approval flow is a single form, the default behavior of the initiation stage is submission and cancellation, and the default behavior of the approval stage is passing and refusing. The default attribute and behavior greatly simplify the complexity of design, and the business personnel can conveniently design the workflow.
The node types supported by the approval process comprise:
v, the initiating node: there is only one start node equivalent to the cooperative flow
V end node: an end node equivalent to a cooperative flow, unlike a cooperative flow, an end node can only have one check and approval node: is the most important node of the approval flow, and an approver and a transcriber can be set in the node
The approver may be specified as follows:
If a plurality of approvers exist in the approval task, the method for appointing the approval comprises the following steps: three types of continuous examination and approval by multiple persons, or signing and countersigning. After the approval is passed, the approval sheet can be copied to the designated copying person according to the set copying person.
When the scheme is used for designing the process, the process testing unit is designed for conveniently testing the process logic, and the examination and approval of the process can be set as the process, so that in the process of circulation, all tasks to be examined and approved can reach the name of the initiator, and the initiator can directly examine and approve to promote the flow circulation. This test mode is called initiator test, and it can verify the main line logic of the flow, and the single flow-through condition may not be verified. For comprehensive testing, the truthful simulation test can be carried out in a testing environment, namely, the initiator switches different account numbers to test whether the circulation condition is effective.
A one-touch distribution function is provided, which can specify the source library information and the process ID of the process in the formal environment, and then distribute the process passing the test to the formal environment by using the one-touch distribution function.
The scheme manages the service and the application in a graphical mode. Through a graphical display mode, a business process which can be understood by a business user can be formed, and the business execution process is easy to monitor. A lightweight, extensible workflow engine. The system mainly adopts the design ideas of layering and componentization, and the hierarchical structure is clear. The design and implementation of the system follow the workflow management specification established by the international workflow management alliance, and the system is subjected to custom extension aiming at business practice. The system has high flexibility and extensible property, can provide a uniform business process management platform for enterprise users in various industries, can be integrated with an application system of an enterprise, and realizes systematization, automation and standardization of the internal processing process of the enterprise.
The Spring boot + Spring bound + Redis + kafka framework is used, so that the performance is high, and the use and the expansion are easy; various complex business process logics in large enterprises in various industries are supported; supporting the operation of a business process in a traditional hierarchical organization structure and a matrix organization structure; the flexible and easy-to-use form definition can quickly establish a service form; an REST integrated interface and a message mechanism are provided, and integration with other systems is facilitated; and managing and monitoring the operation of the graphical workflow.
The form data and the engine data are separated, the data access is flexible, and the access to the service data, the engine data and the sub-process data can be directly set in the definition tool. And supporting complex flow control mechanisms including branching, traversing, aggregating, sub-flow nesting and the like, and various operations of case withdrawing, returning, commenting, hastening and the like in the flow definition. And the API interface expansion support supports external application interface calling and supports the introduction of an in-application interface expansion and a third-party platform interface.
Finally, the above embodiments are only for illustrating the technical solutions of the present invention and not for limiting, although the present invention has been described in detail with reference to the preferred embodiments, it should be understood by those skilled in the art that modifications or equivalent substitutions may be made to the technical solutions of the present invention without departing from the spirit and scope of the technical solutions of the present invention, and all of them should be covered in the claims of the present invention.
Claims (5)
1. A software service business management system is characterized by comprising a global module, a business management module and a business management module, wherein the global module is used for unifying identity authentication; the service module is used for providing data service and business tool service; the business application module is used for providing business software service; and the definition module is used for uniformly managing contracts and versions and defining the commodity industry.
2. The software service business management system of claim 1, wherein the service module comprises a process engine unit, a process design unit, a process test unit, a process execution unit, and a process monitoring unit; the flow engine unit is used as a flow engine to expand various self-defined nodes, attributes and events on the basis of the specification supporting JPBM, and an expansion function is realized by embedding an expansion code; the flow design unit comprises data definition, form design and flow project design which are completed in a cooperative manner; the process testing unit sets examination and approval as a developer, the developer can lead all tasks to be examined and approved to be under the name of the developer, and the initiator can directly carry out examination and approval and push the process to flow the main line logic of the verified process; the process execution unit submits process approval at a mobile terminal or a PC terminal to realize the process steps; the process monitoring unit is used for providing all logs of case execution and task processing; through these logs, all information of the process case execution or task processing can be viewed.
3. The software services business management system of claim 2, wherein the data definition subunit configures the data tables and fields via a data definition tool, or reads field information of a table in an existing database into a configuration for use in form design.
4. The software services business management system of claim 3, wherein the form design subunit provides various forms for the same data based on how the data form is presented in the user interface, defines the form, and dynamically parses the form.
5. The software services business management system of claim 4, wherein the process project design subunit comprises a process designer; the WEB-based graphical process designer of the process designer can conveniently and quickly realize the definition of various complex business processes in a dragging mode, divides the processes into a collaborative flow branch and an approval flow branch aiming at the characteristics of different application scenes, and provides different design interfaces aiming at the characteristics of different processes on the basis of the same engine.
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| CN113253982A (en) * | 2021-05-11 | 2021-08-13 | 广州以大计算机科技有限公司 | Data flow customization management system |
| CN117151614A (en) * | 2023-07-13 | 2023-12-01 | 华能信息技术有限公司 | Workflow midflow Cheng Cuiban method |
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