CN112348623A - Information processing method, device and storage medium - Google Patents
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Abstract
The embodiment of the application provides an information processing method, information processing equipment and a storage medium. In the embodiment of the application, the service capacity and the service redundancy capacity of a plurality of home service providers can be calculated according to historical order information and real-time order information of the plurality of home service providers; and determining the display sequence of the plurality of home service providers on the user terminal according to the service redundancy capabilities of the plurality of home service providers. The method and the device have the advantages that the associated information of the home administration service provider is displayed according to the service redundancy capability of the home administration service provider, the lower order quantity of the home administration service provider with strong service redundancy capability is improved, the resource utilization rate of the home administration service provider is improved, and the resource waste of the home administration service provider is reduced.
Description
Technical Field
The present application relates to the field of internet technologies, and in particular, to an information processing method, an information processing apparatus, and a storage medium.
Background
With the development of the internet and intelligent terminal technology, online ordering and ordering gradually deepens the life of people, provides convenience for people and becomes an essential part in the life of people. For example, in an Application scenario, an Application (APP) of the home service class may display relevant information of a home service provider, and a user may select the home service provider to subscribe or subscribe to the home service online through the displayed relevant information of the home service provider.
The display sequence of the home administration service providers often affects the next orders of the users for the home administration service providers, the orders of the home administration service providers with the former display sequence are provided more than needed, and the orders of the home administration service providers with the latter display sequence are fewer, so that the resources of the home administration service providers are wasted.
Disclosure of Invention
Aspects of the present disclosure provide an information processing method, an information processing apparatus, and a storage medium, which are used to improve a utilization rate of resources of a home service provider.
An embodiment of the present application provides an information processing method, including:
acquiring historical order information and real-time order information of a plurality of home service providers;
calculating the service capacity of the plurality of home service providers according to the historical order information of the plurality of home service providers;
determining service redundancy capabilities of the plurality of home service providers according to the real-time order information of the plurality of home service providers and the service capabilities of the plurality of home service providers;
determining the display sequence of the plurality of home service providers according to the service redundancy capabilities of the plurality of home service providers;
and providing the display sequence of the plurality of home service providers to a user terminal so that the user terminal can display the associated information of the plurality of home service providers according to the display sequence.
An embodiment of the present application further provides a computer device, including: a memory and a processor, wherein the memory is to store a computer program;
the processor is coupled to the memory for executing the computer program for performing the steps in the above-mentioned information processing method.
Embodiments of the present application also provide a computer-readable storage medium storing computer instructions, which, when executed by one or more processors, cause the one or more processors to perform the steps of the above-mentioned information processing method.
In the embodiment of the application, the service capacity and the service redundancy capacity of a plurality of home service providers are calculated according to historical order information and real-time order information of the home service providers; and determining the display sequence of the plurality of home service providers on the user terminal according to the service redundancy capabilities of the plurality of home service providers. The method and the device have the advantages that the associated information of the home administration service provider is displayed according to the service redundancy capability of the home administration service provider, the lower order quantity of the home administration service provider with strong service redundancy capability is improved, the resource utilization rate of the home administration service provider is improved, and the resource waste of the home administration service provider is reduced.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
fig. 1 is a schematic flowchart of an information processing method according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of a server device according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be described in detail and completely with reference to the following specific embodiments of the present application and the accompanying drawings. It should be apparent that the described embodiments are only some of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
In the existing home administration service providers, the display sequence of the home administration service providers often affects the next orders of users for the home administration service providers, the order of the home administration service providers with the front display sequence is more than required, and the order of the home administration service providers with the back display sequence is less, which results in the waste of resources of the home administration service providers.
In order to solve the technical problem, in some embodiments of the present application, service capabilities and service redundancy capabilities of a plurality of home service providers are calculated according to historical order information and real-time order information of the plurality of home service providers; and determining the display sequence of the plurality of home service providers on the user terminal according to the service redundancy capabilities of the plurality of home service providers. The method and the device have the advantages that the associated information of the home administration service provider is displayed according to the service redundancy capability of the home administration service provider, the lower order quantity of the home administration service provider with strong service redundancy capability is improved, the resource utilization rate of the home administration service provider is improved, and the resource waste of the home administration service provider is reduced.
The technical solutions provided by the embodiments of the present application are described in detail below with reference to the accompanying drawings.
It should be noted that: like reference numerals refer to like objects in the following figures and embodiments, and thus, once an object is defined in one figure or embodiment, further discussion thereof is not required in subsequent figures and embodiments.
Fig. 1 is a schematic flowchart of an information processing method according to an embodiment of the present application. As shown in fig. 1, the method includes:
101. historical order information and real-time order information of a plurality of home service providers are obtained.
102. And calculating the service capacity of the plurality of home service providers according to the historical order information of the plurality of home service providers.
103. And determining the service redundancy capabilities of the plurality of home service providers according to the real-time order information of the plurality of home service providers and the service capabilities of the plurality of home service providers.
104. And determining the display sequence of the plurality of home service providers according to the service redundancy capabilities of the plurality of home service providers.
105. And providing the display sequence of the plurality of home service providers to the user terminal so that the user terminal can display the associated information of the plurality of home service providers according to the display sequence.
The information processing method provided by the embodiment of the application is suitable for server side equipment of a home service platform. The server device may be a computer device that provides services related to home services to the user, and generally has the capability of undertaking and securing the services. The server-side equipment can respond to a service request of the user terminal and provide services such as home service subscription or reservation and the like for the user. The server device may be a single server device, a cloud server array, or a Virtual Machine (VM) running in the cloud server array. In addition, the server device may also refer to other computing devices with corresponding service capabilities, such as a terminal device (running a service program) such as a computer.
The user terminal may be installed with a home services type application. The user terminals are different in implementation form, and the housekeeping service applications are different in implementation form. For example, the user terminal is a desktop or a notebook, and the like, and the home service application may be implemented as a client or a web page, and the like; for another example, the user terminal is a smart phone, a wearable device, or the like, and the home service application may be implemented as an APP.
The server-side equipment and the user terminal equipment can be in wireless or wired connection. Optionally, the ue may be communicatively connected to the server device through a mobile network, and accordingly, the network format of the mobile network may be any one of 2G (GSM), 2.5G (GPRS), 3G (WCDMA, TD-SCDMA, CDMA2000, UTMS), 4G (LTE), 4G + (LTE +), 5G, WiMax, and the like. Optionally, the user terminal may also be in communication connection with the server device through bluetooth, WiFi, infrared, or the like.
In practical application, the user terminal can display the associated information of the home service provider for the user to look up. The user can decide whether to reserve or subscribe the home-based service provided by the home-based service provider by referring to the associated information of the home-based service provider. In the embodiment of the present application, the home-based service provider refers to a company, an organization, and the like that provide home-based services for a user, and may be a month-to-law company, a nurse company, a moving company, a cleaning company, a home maintenance service company, and the like. Accordingly, the home care service provided by the home care service provider may be, but is not limited to, services of a month sao, a child care, a caregiver, moving, cleaning, home maintenance, and the like. The association information of the home service provider may include: an identification (e.g., name, etc.) of the home service provider, a profile, a detailed description, address information, a contact address, and a type of home service provided by the home service provider. The plurality means 2 or more than 2.
In consideration of the fact that the display sequence of the home service providers often affects the orders of users for the home service providers, the orders of the home service providers in the front of the display sequence are generally large, and the orders of the home service providers in the back of the display sequence are small. In order to improve the utilization rate of service resources provided by the home administration service provider and prevent the generation of a lower order quantity of the home administration service provider with the front display order from being over-requested, and a lower order quantity of the home administration service provider with the back display order is less, even 0, the embodiment provides a method for performing display sequencing based on the real-time service capability of the home administration service provider, and the specific implementation manner is as follows:
the historical order information of the home services provider may reflect the service capabilities of the home services provider to some extent. Based on this, in step 101, historical order information of a plurality of home service providers may be obtained. Wherein, a plurality means 2 or more. Wherein, historical order information includes: and one or more of historical evaluation information, order placing quantity, order receiving quantity and completion quantity corresponding to the historical orders. The historical evaluation information may be a historical score, an evaluation grade, a comment, or the like. The plurality of home service providers may be all home service providers of the home service platform or part of the home service providers of the home service platform. The types of the home services provided by the home service providers may be completely the same or partially the same. Further, in step 102, the service capabilities of the plurality of home service providers may be calculated according to the historical order information of the plurality of home service providers. The service capacity represents a service capacity upper limit of each home service provider calculated according to the historical order information.
Further, considering that the real-time order information of the home administration service provider reflects the currently paid service capability of the home administration service provider to some extent, in step 101, the real-time order information of a plurality of home administration service providers can be obtained. Wherein, the real-time order information may include: and the information of the household service provider such as the order placing quantity, the order receiving quantity, the requirement of the real-time order and the like. Wherein, the demand of the real-time order can include: the expected service time of the order, the type of service, the qualification of the personnel required for the service, the number of the personnel required for the service, and the like. Further, in step 103, service redundancy capabilities of the plurality of home service providers may be determined according to the real-time order information of the plurality of home service providers and the service capabilities of the plurality of home service providers. The service redundancy capability of the home service provider is the service capability that the home service provider can provide, namely the remaining service capability. Then, in step 104, the display order of the plurality of home service providers may be determined according to the service redundancy capabilities of the plurality of home service providers, and in step 105, the display order of the plurality of home service providers is provided to the user terminal. For the user terminal, the associated information of the plurality of home service providers can be displayed according to the display sequence of the plurality of home service providers.
In this embodiment, since the display order of the associated information of the home administration service provider at the user terminal is sorted according to the service redundancy capability of the home administration service provider, the service redundancy capability of the home administration service provider can reflect the service capability that the home administration service provider can provide, which is beneficial to improving the order number of the home administration service provider with strong service redundancy capability, and is further beneficial to improving the resource utilization rate of the home administration service provider and reducing the resource waste of the home administration service provider.
In order to further improve the resource utilization rate of the home administration service providers, the home administration service providers can be dispatched according to the service redundancy capabilities of the home administration service providers. Optionally, the order may be preferentially assigned to the home service provider with strong service redundancy capability, so that the service requirement of the user is satisfied in time.
In an embodiment of the present application, the historical order information of the multiple home services providers may include: the method comprises the following steps of obtaining one or more of historical order placing quantity, historical order receiving quantity, historical order completion rate, historical evaluation information and the like of a home service provider. The historical order information is counted by taking days, 2 days, weeks or multiple weeks as a unit, and the historical order information can reflect the service capacity of the home service provider in unit time. Optionally, the historical rating information may include: the historical order evaluation in unit time or the historical evaluation of the home-based service provider reflects the service quality of the home-based service provider and the satisfaction degree of the user on the home-based service provider to a certain extent. For an order with low service quality or low user satisfaction, the service capability of the home service provider cannot meet the order to a certain extent. Based on the above analysis, an alternative embodiment for determining the service capabilities of multiple home service providers is: acquiring historical evaluation information aiming at each of a plurality of household service providers from historical order information of the plurality of household service providers; according to historical order information of a plurality of home administration service providers, calculating the order taking rate and the order completion rate of the home administration service providers; and calculating the service capacity of the plurality of home administration service providers according to the respective historical evaluation information, order taking rate and order completion rate of the plurality of home administration service providers.
Optionally, for any one of the multiple home administration service providers (defined as home administration service provider a), obtaining a historical order placing amount and a historical order receiving amount of the home administration service provider a from historical order information of the home administration service provider a; and taking the ratio of the historical order receiving quantity of the home administration service provider A to the historical order receiving quantity as the order receiving rate of the home administration service provider A.
Correspondingly, acquiring historical order receiving quantity and historical completion quantity of the home administration service provider A from historical order information of the home administration service provider A; and taking the ratio of the historical completion quantity of the home administration service provider A to the historical order receiving quantity as the order completion rate of the home administration service provider A.
Further, considering that an order with low service quality or low user satisfaction indicates that the service capability of the home-based service provider cannot satisfy the order to some extent, based on this, when calculating the service capabilities of the plurality of home-based service providers, the service weighting coefficients of the plurality of home-based service providers can be calculated according to the historical evaluation information, the order receiving rate, and the order completion rate of the plurality of home-based service providers.
Calculating respective historical effective order amount of the multiple household service providers according to respective service weighting coefficients and historical order completion amount of the multiple household service providers; and taking the history effective order quantity of each of the plurality of home service providers as the service capacity of the plurality of home service providers. Wherein the historical effective order amount is a historical effective order completion amount.
Alternatively, for a service capability provider with poor rating, low order taking rate or low order completion rate in the historical rating information, a low service weighting coefficient may be multiplied. For example, a home service provider has a historical completion count of 100 sheets, but has 20 bad scores; or the order receiving amount of the home service provider is 200, but the order completion amount is only 100, and the historical effective order completion amount of the home service provider is multiplied by a lower service weighting coefficient. E.g., 75%, 80%, etc. And specific values are determined according to set calculation rules and historical order information of the home service provider.
Further, since the historical effective order amount of the home-based service provider reflects the order amount that the home-based service provider can accomplish to a certain extent, the difference between the real-time order amount and the historical effective order amount of the plurality of home-based service providers can be calculated by the plurality of home-based service providers in real time, and the service redundancy capabilities of the plurality of home-based service providers can be determined according to the difference between the real-time order amount and the historical effective order amount of the plurality of home-based service providers; wherein, the larger the difference between the real-time order quantity and the historical effective order quantity of the home service provider is, the stronger the service redundancy capability is. Alternatively, the difference between the real-time order amount and the historical effective order amount of the home service provider may be used as an index for measuring the home service capability of the home service provider, or the difference between the real-time order amount and the historical effective order amount of the home service provider may be directly used as the service redundancy capability of the home service provider.
Further, the plurality of home service providers may be ranked according to their service redundancy capabilities. Preferably, the stronger the service redundancy capability of the home service provider, the more forward its presentation order is. Accordingly, any one of the plurality of service home service providers (defined as a first home service provider) determines that the display order of the home service provider is behind the other home service providers if the home service provider has no service redundancy capability. In some embodiments, the first home service provider refers to a home service provider whose then real-time order amount reaches its historical effective order amount, i.e., a home service provider without service redundancy capability. One or more first home service providers may exist among the plurality of home service providers. Wherein the number of the first home service providers is less than or equal to the number of the plurality of home service providers in the step 101.
Optionally, if there are multiple first housekeeping service providers, the multiple first housekeeping service providers may be ranked according to service capabilities of the multiple first housekeeping service providers, and ranking results of the multiple first housekeeping service providers are used as display orders of the multiple first housekeeping service providers. That is, in the present embodiment, the display order of the first home service providers is located behind other home service providers with service redundancy capability, and the first home service providers are sorted according to the size of the service capability.
Further, for the first housekeeping service provider without the service redundancy capability, in order to prevent the first loading service provider from being unable to process the user order in time due to excessive ordering of the user, the ordering entry of the first housekeeping service provider without the service redundancy capability may be closed to clearly indicate that the daily order receiving amount of the housekeeping service provider reaches the upper limit of daily processing, so that the user can select other housekeeping service providers with the service redundancy capability conveniently, the waiting time of the user is reduced, and the user experience is improved.
It should be noted that the execution subjects of the steps of the methods provided in the above embodiments may be the same device, or different devices may be used as the execution subjects of the methods. For example, the execution subject of steps 101 and 102 may be device a; for another example, the execution subject of step 101 may be device a, and the execution subject of step 102 may be device B; and so on.
In addition, in some of the flows described in the above embodiments and the drawings, a plurality of operations are included in a specific order, but it should be clearly understood that the operations may be executed out of the order presented herein or in parallel, and the sequence numbers of the operations, such as 101, 102, etc., are merely used for distinguishing different operations, and the sequence numbers do not represent any execution order per se. Additionally, the flows may include more or fewer operations, and the operations may be performed sequentially or in parallel.
Accordingly, embodiments of the present application also provide a computer-readable storage medium storing computer instructions, which, when executed by one or more processors, cause the one or more processors to perform the steps of the information processing method.
Fig. 2 is a schematic structural diagram of a computer device according to an embodiment of the present application. As shown in fig. 2, the computer apparatus includes: a memory 20a, a processor 20b and a communication component 20 c. Wherein the memory 20a is for storing a computer program.
The processor 20b is coupled to the memory 20a for executing a computer program for: acquiring historical order information and real-time order information of a plurality of home service providers; calculating the service capacity of a plurality of home service providers according to historical order information of the home service providers; determining service redundancy capabilities of a plurality of home service providers according to real-time order information of the plurality of home service providers and service capabilities of the plurality of home service providers; determining the display sequence of a plurality of home service providers according to the service redundancy capabilities of the plurality of home service providers; the presentation order of the plurality of home services providers is provided to the user terminal through the communication component 20c, so that the user terminal presents the associated information of the plurality of home services providers in the presentation order.
In some embodiments, processor 20b, in calculating service capabilities of a plurality of home service providers, is specifically configured to: acquiring historical evaluation information of each of the plurality of home service providers from historical order information of the plurality of home service providers; according to historical order information of a plurality of home administration service providers, calculating the order taking rate and the order completion rate of the home administration service providers; and calculating the service capacity of the plurality of home administration service providers according to the respective historical evaluation information, order taking rate and order completion rate of the plurality of home administration service providers.
Further, the processor 30b, when calculating the service capabilities of the plurality of home service providers, is specifically configured to: calculating respective service weighting coefficients of the plurality of home service providers according to respective historical evaluation information, order taking rates and order completion rates of the plurality of home service providers, calculating respective historical effective order amounts of the plurality of home service providers according to the respective service weighting coefficients and the historical order completion amounts of the plurality of home service providers, and taking the respective historical effective order amounts of the plurality of home service providers as service capabilities of the plurality of home service providers.
Further, the processor 20b, when determining service redundancy capabilities of a plurality of home service providers, is specifically configured to: calculating the difference value between the real-time order quantity and the historical effective order quantity of a plurality of home service providers, and determining the service redundancy capacity of the plurality of home service providers according to the difference value between the real-time order quantity and the historical effective order quantity of the plurality of home service providers; wherein, the larger the difference between the real-time order amount and the historical effective order amount of the home service provider is, the stronger the service redundancy capability of the home service provider is.
Further, the processor 20b, when determining the presentation order of the plurality of home service providers, is specifically configured to: for a first housekeeping service provider, if the first housekeeping service provider has no service redundancy capability, determining that the display sequence of the first housekeeping service provider is positioned behind other housekeeping service providers.
Optionally, the processor 20b is further configured to: if the number of the first housekeeping service providers is multiple, sequencing the multiple first housekeeping service providers according to the service capacity of the multiple first housekeeping service providers; and taking the sequencing result of the plurality of first housekeeping service providers as the display sequence of the plurality of first housekeeping service providers.
Optionally, the processor 20b is further configured to: and if the first housekeeping service provider has no service redundancy capability, closing the next entry of the first housekeeping service provider.
Optionally, the processor 20b is further configured to: and dispatching orders for the plurality of home service providers according to the service redundancy capabilities of the plurality of home service providers.
In some optional embodiments, as shown in fig. 2, the server device may further include: display component 20d, power component 20e, audio component 20f, and the like. Only some of the components are schematically shown in fig. 2, and it does not mean that the server device must include all of the components shown in fig. 2, nor that the server device can include only the components shown in fig. 2.
In the embodiment of the present application, the memory 20a is used for storing a computer program, and may be configured to store other various data to support operations on a device on which it is located. Wherein the processor 20b may execute a computer program stored in the memory 20a to implement the corresponding control logic. The memory 20a may be implemented by any type or combination of volatile or non-volatile memory devices, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.
In the embodiments of the present application, the processor 20b may be any hardware processing device that can execute the logic of the above-described method. Alternatively, the processor 20b may be a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), or a Micro Controller Unit (MCU); programmable devices such as Field-Programmable Gate arrays (FPGAs), Programmable Array Logic devices (PALs), General Array Logic devices (GAL), Complex Programmable Logic Devices (CPLDs), etc. may also be used; or Advanced Reduced Instruction Set (RISC) processors (ARM), or System On Chips (SOC), etc., but is not limited thereto.
In the present embodiment, the communication component 20c is configured to facilitate wired or wireless communication between the device in which it is located and other devices. The device in which the communication component 20c is located may access a wireless network based on a communication standard, such as WiFi, 2G or 3G, 4G, 5G or a combination thereof. In an exemplary embodiment, the communication component 20c receives a broadcast signal or broadcast associated information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 20c may also be implemented based on Near Field Communication (NFC) technology, Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, Ultra Wideband (UWB) technology, Bluetooth (BT) technology, or other technologies.
In the embodiment of the present application, the display assembly 20d may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the display component 20d includes a touch panel, the display component 20d may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation.
In the present embodiment, the power supply component 20e is configured to provide power to the various components of the device in which it is located. The power components 20e may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for the device in which the power component is located.
In the present embodiment, the audio component 20f may be configured to output and/or input an audio signal. For example, audio component 20f includes a Microphone (MIC) configured to receive external audio signals when the device in which audio component 20f is located is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signal may further be stored in the memory 20a or transmitted via the communication component 20 c. In some embodiments, audio assembly 20f further includes a speaker for outputting audio signals. For example, for a device having a language interaction function, voice interaction with a user or the like may be realized through the audio component 20 f.
According to the computer equipment, the service capacity and the service redundancy capacity of a plurality of household service providers can be calculated according to historical order information and real-time order information of the household service providers; and determining the display sequence of the plurality of home service providers on the user terminal according to the service redundancy capabilities of the plurality of home service providers. The method and the device have the advantages that the associated information of the home administration service provider is displayed according to the service redundancy capability of the home administration service provider, the lower order quantity of the home administration service provider with strong service redundancy capability is improved, the resource utilization rate of the home administration service provider is improved, and the resource waste of the home administration service provider is reduced.
It should be noted that, the descriptions of "first", "second", etc. in this document are used for distinguishing different messages, devices, modules, etc., and do not represent a sequential order, nor limit the types of "first" and "second" to be different.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. An information processing method characterized by comprising:
acquiring historical order information and real-time order information of a plurality of home service providers;
calculating the service capacity of the plurality of home service providers according to the historical order information of the plurality of home service providers;
determining service redundancy capabilities of the plurality of home service providers according to the real-time order information of the plurality of home service providers and the service capabilities of the plurality of home service providers;
determining the display sequence of the plurality of home service providers according to the service redundancy capabilities of the plurality of home service providers;
and providing the display sequence of the plurality of home service providers to a user terminal so that the user terminal can display the associated information of the plurality of home service providers according to the display sequence.
2. The method of claim 1, wherein determining the service capabilities of the plurality of home service providers based on historical order information of the plurality of home service providers comprises:
acquiring historical evaluation information aiming at each of the plurality of home service providers from historical order information of the plurality of home service providers;
according to the historical order information of the plurality of home administration service providers, calculating the order taking rate and the order completion rate of each home administration service provider;
and calculating the service capacity of the plurality of home service providers according to the respective historical evaluation information, order taking rate and order completion rate of the plurality of home service providers.
3. The method according to claim 2, wherein calculating the service capabilities of the plurality of home service providers according to the historical evaluation information, the order taking rate and the order completion rate of each of the plurality of home service providers comprises:
calculating respective service weighting coefficients of the plurality of home service providers according to respective historical evaluation information, order taking rate and order completion rate of the plurality of home service providers;
calculating the historical effective order quantity of each of the plurality of home service providers according to the service weighting coefficient and the historical order completion quantity of each of the plurality of home service providers;
and taking the history effective order quantity of each of the plurality of home service providers as the service capacity of the plurality of home service providers.
4. The method of claim 3, wherein determining service redundancy capabilities of the plurality of home service providers based on real-time order information of the plurality of home service providers and service capabilities of the plurality of home service providers comprises:
calculating a difference between a real-time order amount and a historical effective order amount for the plurality of home services providers;
determining service redundancy capabilities of the plurality of home service providers according to a difference between a real-time order amount and a historical effective order amount of the plurality of home service providers;
wherein, the larger the difference between the real-time order quantity and the historical effective order quantity of the home service provider is, the stronger the service redundancy capability is.
5. The method according to any one of claims 1 to 4, wherein said determining an order of presentation of said plurality of home service providers based on service redundancy capabilities of said plurality of home service providers comprises:
for a first housekeeping service provider, if the first housekeeping service provider has no service redundancy capability, determining that the display sequence of the first housekeeping service provider is located behind other housekeeping service providers.
6. The method of claim 5, further comprising:
if the number of the first housekeeping service providers is multiple, sequencing the multiple first housekeeping service providers according to the service capacity of the multiple first housekeeping service providers; and using the sequencing results of the plurality of first housekeeping service providers as the display sequence of the plurality of first housekeeping service providers.
7. The method of claim 5, further comprising:
and if the first housekeeping service provider does not have the service redundancy capability, closing a next entry of the first housekeeping service provider.
8. The method according to any one of claims 1-4, further comprising:
and dispatching the multiple household service providers according to the service redundancy capabilities of the multiple household service providers.
9. A computer device, comprising: a memory and a processor; wherein the memory is used for storing a computer program;
the processor is coupled to the memory for executing the computer program for performing the steps in the method of any of claims 1-8.
10. A computer-readable storage medium having stored thereon computer instructions, which, when executed by one or more processors, cause the one or more processors to perform the steps of the method of any one of claims 1-8.
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| CN202010963414.XA CN112348623A (en) | 2020-09-14 | 2020-09-14 | Information processing method, device and storage medium |
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| CN202010963414.XA CN112348623A (en) | 2020-09-14 | 2020-09-14 | Information processing method, device and storage medium |
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