CN112330290A - Work order approval method, system, electronic equipment and readable storage medium - Google Patents
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Abstract
The application discloses a work order approval method, a work order approval system, electronic equipment and a readable storage medium, which are based on an enterprise WeChat platform, and the method comprises the following steps: acquiring a document to be examined and approved; confirming an approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat, and pushing the document to be approved to the approver; and the approver evaluates the document to be approved. By the method and the device, the auditing personnel can audit the document to be approved and approved at the mobile terminal through the external network based on enterprise WeChat application, and auditing efficiency is improved.
Description
Technical Field
The invention relates to the technical field of computers. More particularly, the invention relates to a work order approval method, a work order approval system, an electronic device and a readable storage medium.
Background
At present, companies often require all contracts and generated customer services, and service documents need to be provided for tracking and auditing, so that the contracts are guaranteed to be well documented in the execution process, and the final delivery of the contracts is avoided being influenced by the conditions that service provided without the contracts cannot be counted, the quality of service cannot be guaranteed by the contract service, the service is not due and is not reminded to continue, a service report is not submitted to the customers, the service is not in place and the like, and the service efficiency is reduced.
However, the following problems still exist in the current document auditing:
1. the existing work order system can only access an intranet and cannot access an extranet, and if an auditor cannot access and audit service documents in places other than a company;
2. the webpage end has too low degree of freedom and larger limitation, and can not process the approval opinions at any time and any place, so that the approval document can not be processed in time;
3. due to the pressure of business requirements, sales often have working hours or non-working hours when a service work order is submitted, and an auditor can only audit at a computer end and cannot cover the condition of all service documents, for example, when the business is on business, the computer is inconvenient to log in or the computer is not brought home at night, the examination and approval service documents are overstocked, and the problem of low examination and approval efficiency is solved.
Disclosure of Invention
The embodiment of the application provides a work order approval method based on an enterprise WeChat platform, and the method is used for at least solving the problem of influence of subjective factors in related technologies.
The invention provides a work order approval method based on an enterprise WeChat platform, which comprises the following steps:
a document acquisition step: acquiring a document to be examined and approved;
and (3) approval confirmation step: confirming an approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat, and pushing the document to be approved to the approver;
and (3) document evaluation step: and the approver evaluates the document to be approved.
As a further improvement of the present invention, the document evaluation step specifically includes the steps of:
entering an approval step: the approver selects the work order on-line application in the enterprise WeChat and enters an approval interface;
a list acquisition step: selecting any one of the documents to be examined and approved in the examination and approval interface, and acquiring a document list of the documents to be examined and approved;
and (3) document judgment: selecting any one of the documents to be examined and approved in the document list, and judging whether the documents to be examined and approved meet the requirements or not;
and (3) document processing: if the document to be examined does not meet the requirements, rejecting the document to be examined and approved and filling in an examination and approval opinion; and if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat.
As a further improvement of the invention, the approval interface is provided with an unverified identifier for marking the number of the to-be-approved receipt.
As a further improvement of the invention, the number, the name and the auditing state of the document to be approved are displayed in the document list.
Based on the same invention idea, the invention also discloses a work order approval system based on the enterprise wechat platform based on the work order approval method based on the enterprise wechat platform, which is disclosed by any invention creation, and the work order approval system based on the enterprise wechat platform comprises:
the document acquisition module is used for acquiring documents to be examined and approved;
the approval confirmation module confirms an approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat and pushes the document to be approved to the approver;
and the document evaluation module is used for evaluating the document to be examined and approved by the approver.
As a further improvement of the invention, the document evaluation module comprises:
entering an approval unit, wherein the approver selects the work order on-line application in the enterprise WeChat and enters an approval interface;
the list acquisition unit is used for selecting any one of the documents to be examined and approved in the examination and approval interface and acquiring a document list of the documents to be examined and approved;
the document judging unit is used for selecting any document to be examined and approved in the document list and judging whether the document to be examined and approved meets the requirements or not;
the document processing unit is used for rejecting the document to be examined and approved and filling in an examination and approval opinion if the document to be examined and approved does not meet the requirement; and if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat.
As a further improvement of the invention, the entering examination and approval unit is provided with an unverified identification unit for marking the number of the to-be-examined and approved document data.
As a further improvement of the invention, the number, the name and the auditing state of the document to be approved are displayed in the document list in the list acquiring unit.
In addition, to achieve the above object, the present invention further provides an electronic device, including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the work order approval method according to any one of claims 1 to 4 when executing the computer program.
Further, to achieve the above object, the present invention also provides a computer-readable storage medium having stored thereon a computer program, characterized in that the program, when executed by a processor, implements the work order approval method according to any one of claims 1 to 4.
Compared with the prior art, the invention has the following beneficial effects:
1. the work order approval method based on the enterprise WeChat platform is provided, and can be used for realizing that an auditor audits a service order at a mobile terminal through an external network based on enterprise WeChat application, so that the auditing efficiency is improved;
2. if the auditor can access and audit the service document at a place other than the company, the degree of freedom is high, the limitation is small, the auditing and approving opinions can be processed anytime and anywhere, and the approving document can be processed in time;
3. the condition of all service documents can be covered, the overstock of the approval service documents is avoided, the enterprise WeChat is used for timely informing the executive responsible person, and the work is more efficient.
The details of one or more embodiments of the application are set forth in the accompanying drawings and the description below to provide a more thorough understanding of the application.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a flowchart of an overall work order approval method based on an enterprise WeChat platform according to an embodiment of the present invention;
FIG. 2 is an overall flowchart of the step S3 disclosed in FIG. 1;
FIG. 3 is an overall flow diagram of approver operations provided by an embodiment of the present invention;
FIG. 4 is a diagram of an approval interface provided by embodiments of the present invention;
FIG. 5 is a bill list interface diagram provided by an embodiment of the invention;
FIG. 6 is a document requirement details interface diagram provided by an embodiment of the invention;
FIG. 7 is an executive leader list interface diagram provided by an embodiment of the present invention;
FIG. 8 is a structural framework diagram of a work order approval system based on an enterprise WeChat platform according to the embodiment;
fig. 9 is a block diagram of a computer apparatus according to an embodiment of the present invention.
In the above figures:
100. a document acquisition module; 200. an approval confirmation module; 300. a document evaluation module; 301. entering an approval unit; 302. a list acquisition unit; 303. a document judgment unit; 104. a document processing unit; 3011. an unviewed identification unit; 80. a bus; 81. a processor; 82. a memory; 83. a communication interface.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application will be described and illustrated below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments provided in the present application without any inventive step are within the scope of protection of the present application.
It is obvious that the drawings in the following description are only examples or embodiments of the present application, and that it is also possible for a person skilled in the art to apply the present application to other similar contexts on the basis of these drawings without inventive effort. Moreover, it should be appreciated that in the development of any such actual implementation, as in any engineering or design project, numerous implementation-specific decisions must be made to achieve the developers' specific goals, such as compliance with system-related and business-related constraints, which may vary from one implementation to another.
Reference in the specification to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the specification. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Those of ordinary skill in the art will explicitly and implicitly appreciate that the embodiments described herein may be combined with other embodiments without conflict.
Unless defined otherwise, technical or scientific terms referred to herein shall have the ordinary meaning as understood by those of ordinary skill in the art to which this application belongs. Reference to "a," "an," "the," and similar words throughout this application are not to be construed as limiting in number, and may refer to the singular or the plural. The present application is directed to the use of the terms "including," "comprising," "having," and any variations thereof, which are intended to cover non-exclusive inclusions; for example, a process, method, system, article, or apparatus that comprises a list of steps or modules (elements) is not limited to the listed steps or elements, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus. Reference to "connected," "coupled," and the like in this application is not intended to be limited to physical or mechanical connections, but may include electrical connections, whether direct or indirect. The term "plurality" as referred to herein means two or more. "and/or" describes an association relationship of associated objects, meaning that three relationships may exist, for example, "A and/or B" may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship. Reference herein to the terms "first," "second," "third," and the like, are merely to distinguish similar objects and do not denote a particular ordering for the objects.
The present invention is described in detail with reference to the embodiments shown in the drawings, but it should be understood that these embodiments are not intended to limit the present invention, and those skilled in the art should understand that functional, methodological, or structural equivalents or substitutions made by these embodiments are within the scope of the present invention.
Before describing in detail the various embodiments of the present invention, the core inventive concepts of the present invention are summarized and described in detail by the following several embodiments.
The invention can realize that the auditor audits the work order at the mobile terminal through the external network based on the enterprise WeChat application, thereby effectively improving the auditing efficiency.
The first embodiment is as follows:
referring to fig. 1 to 7, this example discloses a specific implementation of a work order approval method (hereinafter referred to as "method") based on an enterprise wechat platform.
Specifically, referring to fig. 1, the method disclosed in this embodiment mainly includes the following steps:
and step S1, obtaining the document to be examined and approved.
Specifically, in some embodiments, the document to be approved is obtained, for example: and the enterprise needs to examine the pre-sale demand sheet and the service demand sheet, and then obtains the two work order data. The work order defines a simple maintenance or manufacturing plan consisting of one or more jobs, the upper level department issues tasks, and the lower level department receives the basis of the tasks. The work order may be independent or part of a large project, and may define sub-work orders for the work order. The work order system Ticket system is also called a work order management system (also called a problem work order system, a transaction tracking system, and a support work order system), and is a network software system which aims at managing, maintaining and tracking a series of problems and requests according to the requirements of different organizations, departments and external clients, and a work order system with perfect functions can be called a help desk system.
And then executing step S2, confirming the approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat, and pushing the document to be approved to the approver.
Particularly, the enterprise WeChat is an enterprise communication and office tool created by Tencent WeChat team, has communication experience consistent with WeChat, is rich in OA application, has the capability of connecting the ecology of the WeChat, and can help the enterprise to connect the interior, connect ecological partners and connect consumers. Professional collaboration, security management, people-as-a-service. At present, enterprise WeChat covers more than 50 industries such as retail, education, finance, manufacturing industry, Internet, medical treatment and the like, and intelligent solutions are continuously output to various industries. The enterprise WeChat can well solve the trouble that workers in the working group are confused about life and work, optimize the work communication mode, facilitate the management of the enterprise and bring great benefits to the workers in the enterprise.
Specifically, the enterprise WeChat function comprises an external business card, namely, an external contact person can be added by scanning a code, and the external contact person communicates with the outside by using a professional image; supporting a plurality of communication modes, namely communication experience consistent with WeChat, including voice, pictures, expressions, mails, public fee telephones and the like; multi-person audio and video conference-supporting document and telephone access in the call, the teleconference is more convenient; the access of various working mailboxes is supported, the mail notification is received in real time, and the working mails are processed in time, so that the system is convenient and efficient; the characteristic office function-chat window is set, so that the to-be-handled can be quickly created, and the work can be efficiently managed; receiving a receipt message, checking the read unread members of the message, and mastering the message touch condition; special red envelope-the designated member can get the red envelope, the good assistant of staff excitation; and (5) taking a rest, namely taking off work, and starting to take a rest. Mode, message do not disturb; picture labeling-supporting addition of labels such as arrows and characters, and clearer problem description
In particular, user unique identification is an important means of distinguishing users. How to distinguish a user from another user is his user and is a very important thing in data burial. Because if the unique identification of the user is not made, all data related to the user will be wrong (such as the user amount, the number of newly added users, the number of active users, and the like). The user unique identification is the user unique ID, and the same ID can be regarded as the same user. And the user ID is the user account number registered by the user in the service product. In the enterprise WeChat, the userid can be used as an identifier of an internal user of the enterprise, the modification is not allowed after the account is manually set for the first time, and the modification is only allowed once if the account is automatically generated by an enterprise WeChat system. The userid can only be modified once at most.
And then, in step S3, the approver evaluates the document to be approved.
In some embodiments, referring to fig. 2 and 3, step S3 specifically includes the following steps:
s31, the approver selects the work order on-line application in the enterprise WeChat and enters an approval interface;
s32, selecting any one of the documents to be examined and approved in the examination and approval interface, and acquiring a document list of the documents to be examined and approved;
s33, selecting any one of the documents to be examined and approved in the document list, and judging whether the documents to be examined and approved meet the requirements or not;
s34, if the document to be examined does not meet the requirement, rejecting the document to be examined and approved and filling in the examination and approval; and if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat.
Specifically, in some embodiments, the mobile terminal may enter a workbench in the enterprise WeChat, and then enter an approval interface of the mobile terminal by clicking on the online application of the work order, where the approval interface is provided with an unverified identifier to indicate the data amount of the work order to be approved. For example: as shown in fig. 4, the interface is an approval interface, and the interface displays that the work order to be approved has two types, namely pre-sale requirement approval and requirement order approval, an unverified identifier is arranged at the upper right corner of each icon, and a document is not approved when the identifier 0 indicates that the document is not approved, and if the number is not 0, it indicates that the document is not approved and the document is required to be approved in time.
Specifically, in some embodiments, the number, name and audit state of the document to be approved are displayed in the document list. For example: as shown in fig. 5, the audit list appearing in the audit of the pre-sale requisition bill in fig. 4 enters the audit list of the pre-sale requisition bill, and the list items are the number, name and audit state of the pre-sale requisition bill, and are used for the user to distinguish which requisition bills are not audited and which requisition bills are audited and passed.
Specifically, in some embodiments, a certain document is clicked to be audited, and if the document to be audited does not meet the requirement, the document to be audited is rejected and an audit suggestion is filled in. And if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat. For example: as shown in fig. 6, whether the document to be checked meets the requirement is judged according to the requirement details, if not, the answer is selected and the approval opinion is filled in the opinion column, if the document meets the requirement, the interface of the list of the selected executive responsible persons as shown in fig. 7 is entered, the executive responsible persons are selected for multiple selection, one pair of hooks is arranged on the right side of the selected responsible person to indicate that the selected responsible person is selected, the person is selected again, the deletion of the selected responsible person indicates that the selection is cancelled, and the requirement details are clicked and returned after the selection is finished.
According to the work order approval method based on the enterprise WeChat platform, based on enterprise WeChat application, an auditor can audit a service order at a mobile terminal through an external network, auditing efficiency is improved, the auditor can access and audit the service order at places other than a company, the degree of freedom is high, limitation is small, approval opinions can be processed anytime and anywhere, the approval order can be processed timely, the conditions of all service orders can be covered, the overstock of the approval service order is avoided, the enterprise WeChat is used for notifying an executive responsible person timely, and work is more efficient.
The details of one or more embodiments of the application are set forth in the accompanying drawings and the description below to provide a more thorough understanding of the application.
Example two:
in combination with the method for work order approval based on the enterprise wechat platform disclosed in the first embodiment, the present embodiment discloses a specific implementation example of a work order approval system (hereinafter referred to as "system") based on enterprise wechat.
Referring to fig. 8, the system includes:
the document acquisition module 100 is used for acquiring documents to be examined and approved;
the approval confirmation module 200 is used for confirming an approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat and pushing the document to be approved to the approver;
and the document evaluation module 300 is used for evaluating the document to be examined and approved by the approver.
In some of these embodiments, the document evaluation module 300 includes:
entering an approval unit 301, wherein the approver selects the work order online application in the enterprise WeChat and enters an approval interface;
the list obtaining unit 302 is used for selecting any one of the documents to be examined and approved in the examination and approval interface and obtaining a document list of the documents to be examined and approved;
the document judging unit 303 is configured to select any document to be approved in the document list, and judge whether the document to be approved meets the requirements;
a document processing unit 304, rejecting the document to be examined and approved and filling in the examination and approval if the document to be examined and approved does not meet the requirement; and if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat.
In some embodiments, the entry approval unit 301 is provided with an unverified identifier unit 3011, which indicates the number of the documents to be approved.
The system for work order approval based on the enterprise wechat platform disclosed in this embodiment and the technical solution of the same parts in the method for work order approval based on the enterprise wechat platform disclosed in this embodiment are described with reference to the first embodiment, and are not described herein again.
Example three:
referring to fig. 9, this embodiment discloses an embodiment of a computer device. The computer device may comprise a processor 81 and a memory 82 in which computer program instructions are stored.
Specifically, the processor 81 may include a Central Processing Unit (CPU), or A Specific Integrated Circuit (ASIC), or may be configured to implement one or more Integrated circuits of the embodiments of the present Application.
The memory 82 may be used to store or cache various data files for processing and/or communication use, as well as possible computer program instructions executed by the processor 81.
The processor 81 reads and executes the computer program instructions stored in the memory 82 to implement any of the above-described embodiments of the method for work order approval based on the enterprise wechat platform.
In some of these embodiments, the computer device may also include a communication interface 83 and a bus 80. As shown in fig. 9, the processor 81, the memory 82, and the communication interface 83 are connected via the bus 80 to complete communication therebetween.
The communication interface 83 is used for implementing communication between modules, devices, units and/or equipment in the embodiment of the present application. The communication port 83 may also be implemented with other components such as: the data communication is carried out among external equipment, image/data acquisition equipment, a database, external storage, an image/data processing workstation and the like.
The computer device can approve the work order based on the enterprise wechat platform, obtain the work order meeting the requirements and distribute the work order to the executive responsible person, thereby realizing the method described in combination with the figure 1.
In addition, in combination with the work order approval method based on the enterprise wechat platform in the above embodiments, the embodiments of the present application may provide a computer-readable storage medium to implement. The computer readable storage medium having stored thereon computer program instructions; the computer program instructions, when executed by the processor, implement any of the above embodiments of the work order approval method based on the enterprise WeChat platform.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
In summary, the work order approval method based on the enterprise WeChat platform has the advantages that based on enterprise WeChat application, an auditor can audit a service order at a mobile terminal through an external network, auditing efficiency is improved, the auditor can access and audit the service order if the auditor is in a place outside a company, the work order approval method is high in degree of freedom and small in limitation, the auditing and approval opinions can be processed anytime and anywhere, the approval order can be processed in time, the condition of all service orders can be covered, the approval service order overstock is avoided, and the enterprise WeChat is used for notifying an executive responsible person in time, so that work is more efficient.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A work order approval method is characterized by comprising the following steps of based on an enterprise WeChat platform:
a document acquisition step: acquiring a document to be examined and approved;
and (3) approval confirmation step: confirming an approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat, and pushing the document to be approved to the approver;
and (3) document evaluation step: and the approver evaluates the document to be approved.
2. The work order approval method of claim 1 wherein the document evaluation step specifically comprises the steps of:
entering an approval step: the approver selects the work order on-line application in the enterprise WeChat and enters an approval interface;
a list acquisition step: selecting any one of the documents to be examined and approved in the examination and approval interface, and acquiring a document list of the documents to be examined and approved;
and (3) document judgment: selecting any one of the documents to be examined and approved in the document list, and judging whether the documents to be examined and approved meet the requirements or not;
and (3) document processing: if the document to be examined does not meet the requirements, rejecting the document to be examined and approved and filling in an examination and approval opinion; and if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat.
3. The work order approval method of claim 2, wherein the approval interface is provided with an unverified identifier indicating the quantity of the work order data to be approved.
4. The work order approval method of claim 2, wherein the number, name and audit status of the document to be approved are displayed in the document list.
5. A work order approval system for operating the work order approval method according to any one of claims 1 to 4, wherein the work order approval system comprises:
the document acquisition module is used for acquiring documents to be examined and approved;
the approval confirmation module confirms an approver corresponding to the document to be approved according to the unique identifier of the user in the enterprise WeChat and pushes the document to be approved to the approver;
and the document evaluation module is used for evaluating the document to be examined and approved by the approver.
6. The work order approval system of claim 5 wherein the document evaluation module comprises:
entering an approval unit, wherein the approver selects the work order on-line application in the enterprise WeChat and enters an approval interface;
the list acquisition unit is used for selecting any one of the documents to be examined and approved in the examination and approval interface and acquiring a document list of the documents to be examined and approved;
the document judging unit is used for selecting any document to be examined and approved in the document list and judging whether the document to be examined and approved meets the requirements or not;
the document processing unit is used for rejecting the document to be examined and approved and filling in an examination and approval opinion if the document to be examined and approved does not meet the requirement; and if the to-be-audited receipt meets the requirements, allocating an executive responsible person and informing the executive person through the enterprise WeChat.
7. The work order approval system of claim 6, wherein the entering approval unit is provided with an unverified identification unit indicating the number of the work order data to be approved.
8. The work order approval system of claim 6, wherein the number, name and audit status of the document to be approved are displayed in the document list in the list acquisition unit.
9. An electronic device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor, when executing the computer program, implements the work order approval method of any one of claims 1 to 4.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the work order approval method of any one of claims 1 to 4.
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
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| CN114217714A (en) * | 2021-12-14 | 2022-03-22 | 金蝶软件（中国）有限公司 | Display method and device of to-be-processed document, computer equipment and storage medium |
| CN114240373A (en) * | 2021-12-20 | 2022-03-25 | 湖南快乐阳光互动娱乐传媒有限公司 | Media asset data warehousing method and device |
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