CN112291422A - Call processing method, terminal and call processing system - Google Patents
Call processing method, terminal and call processing system Download PDFInfo
- Publication number
- CN112291422A CN112291422A CN201910673933.XA CN201910673933A CN112291422A CN 112291422 A CN112291422 A CN 112291422A CN 201910673933 A CN201910673933 A CN 201910673933A CN 112291422 A CN112291422 A CN 112291422A
- Authority
- CN
- China
- Prior art keywords
- information
- terminal
- calling
- call
- called
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2281—Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
- H04M3/4365—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it based on information specified by the calling party, e.g. priority or subject
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Security & Cryptography (AREA)
- Technology Law (AREA)
- Telephonic Communication Services (AREA)
Abstract
The disclosure provides a call processing method, a terminal and a call processing system, and relates to the technical field of communication. The call processing method comprises the following steps: the calling terminal collects the advance information of the calling user when initiating a call and sends the advance information and the dialing information of the calling terminal to the called terminal; the dialing information comprises a calling number and a called number; the called terminal displays the forecast information and the calling number; after the call is finished, the called terminal collects the evaluation information of the called user on the call and sends the evaluation information to the digital network server; and the digital network server establishes the credit information of the calling subscriber according to the forecast information and the evaluation information. The method and the device can reduce the possibility that the called user is harassed or fraudulently.
Description
Technical Field
The present disclosure relates to the field of communications technologies, and in particular, to a call processing method, a terminal, and a call processing system.
Background
In the prior art, the telephone communication mode is simple, the calling party has no pressure of personal credit maintenance, so that the called party often receives harassing calls, advertisement recommendation calls, even fraud calls and the like, the social influence is bad, and the user experience is also greatly damaged. Therefore, the communication mode in the prior art has the problems of frequent bad calls, lack of credit maintenance and the like.
Disclosure of Invention
The technical problem that this disclosure solved is: the prior art communication mode has the problem of frequent poor telephone.
According to an aspect of the embodiments of the present disclosure, there is provided a call processing method, including: the method comprises the steps that a calling terminal collects advance information of a calling user when a call is initiated, and sends the advance information and dialing information of the calling terminal to a called terminal; the dialing information comprises a calling number and a called number; the called terminal displays the advance notice information and the calling number; after the call is finished, the called terminal collects the evaluation information of the called user on the call and sends the evaluation information to a digital network server; and the digital network server establishes the credit information of the calling subscriber according to the forecast information and the evaluation information.
In some embodiments, the step of the calling terminal transmitting the announcement information and the dialing information to the called terminal includes: the calling terminal sends the advance notice information to the digital network server and sends the dialing information to core network equipment; and the called terminal receives the dialing information sent from the core network equipment and is connected to the digital network server according to the dialing information to read the forecast information.
In some embodiments, the call processing method further includes: and under the condition that the digital network server stores the credit information of the calling party, the called terminal reads the stored credit information of the calling party when being connected to the digital network server and displays the stored credit information of the calling party.
In some embodiments, the call processing method further includes: and after receiving the evaluation information, the digital network server updates and stores the credit information of the calling subscriber according to the forecast information and the evaluation information.
In some embodiments, after receiving the dialing information, the called terminal rings after a preset time, so as to synchronously display the announcement information and the calling number during the ringing process.
In some embodiments, the forecast information includes: personal information and/or a call purpose of the calling subscriber; the evaluation information includes: the called user evaluates the consistency of the call content and the forecast information; the credit information includes: the degree of matching or credit of the caller information.
According to another aspect of the embodiments of the present disclosure, there is provided a terminal including: the system comprises a collecting unit, a judging unit and a judging unit, wherein the collecting unit is used for collecting advance notice information and dialing information of a calling user when a call is initiated under the condition that a terminal is used as a calling terminal, and the dialing information comprises a calling number and a called number and is also used for collecting evaluation information of the called user on the call after the call is ended under the condition that the terminal is used as a called terminal; a sending unit, configured to send the advance notice information and the dialing information to a called terminal when the terminal is used as a calling terminal, and further configured to send the evaluation information to a digital network server when the terminal is used as a called terminal; the digital network server establishes credit information of the calling party according to the forecast information and the evaluation information; and a display unit for displaying the advance notice information and the calling number in the case where the terminal is a called terminal.
In some embodiments, the sending unit is configured to send the announcement information to the digital network server and send the dialing information to a core network device; the terminal further comprises: a receiving unit, configured to receive dialing information sent from the core network device in a case where the terminal is a called terminal, and connect to the digital network server according to the dialing information to read advance notice information.
In some embodiments, in the case that the digital web server already stores the credit information of the calling party, the receiving unit is further configured to read the already stored credit information of the calling party when connecting to the digital web server, and the display unit is further configured to display the already stored credit information of the calling party.
In some embodiments, the digital web server is configured to update and store the credit information of the calling party according to the forecast information and the rating information after receiving the rating information.
In some embodiments, the terminal further comprises: a ringing unit, configured to ring after a preset time elapses after the receiving unit receives the dialing information; wherein, in the ringing process of the ringing unit, the display unit synchronously displays the advance notice information and the calling number.
In some embodiments, the forecast information includes: personal information and/or a call purpose of the calling subscriber; the evaluation information includes: the called user evaluates the consistency of the call content and the forecast information; the credit information includes: the degree of matching or credit of the caller information.
According to another aspect of the embodiments of the present disclosure, there is provided a call processing system including: the terminal, the digital network server and the core network device are as described above.
According to another aspect of the embodiments of the present disclosure, there is provided a call processing system including: a memory; and a processor coupled to the memory, the processor configured to perform the method as previously described based on instructions stored in the memory.
According to another aspect of embodiments of the present disclosure, there is provided a computer readable storage medium having stored thereon computer program instructions which, when executed by a processor, implement the steps of the method as previously described.
In the call processing method, the calling terminal collects the advance information of the calling user when initiating the call, and sends the advance information and the dialing information of the calling terminal to the called terminal. The dialing information includes a calling number and a called number. Then, the called terminal displays the announcement information and the calling number. After the call is finished, the called terminal collects the evaluation information of the called user on the call and sends the evaluation information to the digital network server. The digital network server establishes the credit information of the calling subscriber according to the forecast information and the evaluation information. Therefore, the called user can decide whether to call according to the forecast information, and can know whether the calling user is a trustable user by establishing the credit information of the calling user. The method can reduce the possibility that the called user is harassed or cheated, and solves the problems of frequent bad calls and lack of credit maintenance in the existing communication mode.
Other features of the present disclosure and advantages thereof will become apparent from the following detailed description of exemplary embodiments thereof, which proceeds with reference to the accompanying drawings.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments of the disclosure and together with the description, serve to explain the principles of the disclosure.
The present disclosure may be more clearly understood from the following detailed description, taken with reference to the accompanying drawings, in which:
figure 1 is a flow diagram illustrating a call processing method according to some embodiments of the present disclosure;
FIG. 2 is a flow diagram illustrating a call processing method according to further embodiments of the present disclosure;
fig. 3 is a schematic diagram illustrating a structure of a terminal according to some embodiments of the present disclosure;
FIG. 4 is a schematic diagram illustrating a structure of a terminal according to further embodiments of the present disclosure;
FIG. 5 is a block diagram illustrating a call processing system according to some embodiments of the present disclosure;
fig. 6 is a block diagram illustrating call processing systems according to further embodiments of the present disclosure.
Detailed Description
Various exemplary embodiments of the present disclosure will now be described in detail with reference to the accompanying drawings. It should be noted that: the relative arrangement of the components and steps, the numerical expressions, and numerical values set forth in these embodiments do not limit the scope of the present disclosure unless specifically stated otherwise.
Meanwhile, it should be understood that the sizes of the respective portions shown in the drawings are not drawn in an actual proportional relationship for the convenience of description.
The following description of at least one exemplary embodiment is merely illustrative in nature and is in no way intended to limit the disclosure, its application, or uses.
Techniques, methods, and apparatus known to those of ordinary skill in the relevant art may not be discussed in detail but are intended to be part of the specification where appropriate.
In all examples shown and discussed herein, any particular value should be construed as merely illustrative, and not limiting. Thus, other examples of the exemplary embodiments may have different values.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, further discussion thereof is not required in subsequent figures.
Figure 1 is a flow diagram illustrating a call processing method according to some embodiments of the present disclosure. As shown in fig. 1, the call processing method may include steps S102 to S108.
In step S102, the calling terminal collects advance notice information of the calling user when initiating a call, and sends the advance notice information and the call information of the calling terminal to the called terminal. For example, the dialing information may include a calling number and a called number.
For example, a preview information box is set on the dialing interface of the calling terminal to collect preview information of the calling subscriber. For example, the calling subscriber may input announcement information into the announcement information box. And during each call, the calling terminal synchronously packages the advance notice information and the dialing information and pushes the advance notice information and the dialing information to the called terminal through the telecommunication operator network.
In some embodiments, the step of the calling terminal transmitting the announcement information and the dialing information to the called terminal may include: the calling terminal sends the advance notice information to the digital network server and sends the dialing information to the core network equipment; and the called terminal receives the dialing information sent from the core network equipment and is connected to the digital network server according to the dialing information to read the forecast information. For example, the called terminal may connect to the digital network server to read the advance notice information according to the calling number and the called number in the dial information.
In some embodiments, the forecast information may include: personal information of the calling user (e.g., name, occupation, etc.) and/or call purpose (e.g., consultation, etc.), etc.
In step S104, the called terminal displays advance notice information and the calling number.
For example, after receiving the dialing information, the called terminal may ring after a preset time, so as to synchronously display the announcement information and the calling number during the ringing process. Here, the preset time may be set according to actual needs, for example, an arbitrary time value between 0 second and 3.0 seconds. By setting the preset time, the called terminal has enough time to read the forecast information from the digital network server, thereby synchronously displaying the forecast information and the calling number in the ringing process.
In step S106, after the call is ended, the called terminal collects the evaluation information of the called user for the call, and sends the evaluation information to the digital network server.
In some embodiments, the evaluation information may include: and the called user carries out credit evaluation on the consistency of the call content and the advance notice information. For example, when the call is ended, an evaluation collecting box is generated on the screen of the called terminal, and the called user can input evaluation information in the evaluation collecting box by using score evaluation or rating evaluation (e.g. star evaluation) as credit evaluation to evaluate the consistency degree of the call and the advance notice information set by the calling party. For example, 0 to 5 points may be set to represent 5 evaluation points, wherein the total inconsistency is 0 points, the maximum consistency is 5 points, and other consistency degrees may be selected from 2 points, 3 points or 4 points. Of course, one skilled in the art will appreciate that other scores may be provided by embodiments of the present disclosure. For another example, 1 star to 5 stars may be set to indicate 5 levels, and a star score may be used to indicate how well the current call matches the announcement information set by the caller. Of course, one skilled in the art will appreciate that other levels may be provided by embodiments of the present disclosure.
Of course, those skilled in the art will understand that the evaluation information of the embodiments of the present disclosure may also include other information, which may be input or set according to actual needs. Accordingly, the scope of the present disclosure is not limited in this respect.
In step S108, the digital network server establishes credit information of the calling subscriber according to the forecast information and the evaluation information.
In some embodiments, the credit information may include: the degree of matching or credit of the caller information. Here, the matching degree is a degree of matching between the announcement information of the calling subscriber and the call information. Credit refers to the degree to which a calling user can be trusted. After the call is finished, the called user evaluates the calling user according to the forecast information and the call content of the calling user; the called terminal sends the evaluation score of the called user to the digital network server; the digital network server calculates according to the accumulated evaluation scores about the calling users to obtain the matching degree or the credit degree of the calling user information. For example, the digital web server may weight-average all rating scores for the calling subscriber, and the average thus obtained may be used as a match or credit.
In other embodiments, if the credit rating is embodied by using a rating scale, the rating scale may be converted into a corresponding rating score to perform corresponding calculation, so as to obtain a matching degree or a credit degree of the caller information.
Thus, a call processing method according to some embodiments of the present disclosure is provided. In the call processing method, a calling terminal collects advance information of a calling user when initiating a call, and sends the advance information and dialing information of the calling terminal to a called terminal. The dialing information includes a calling number and a called number. Then, the called terminal displays the announcement information and the calling number. After the call is finished, the called terminal collects the evaluation information of the called user on the call and sends the evaluation information to the digital network server. The digital network server establishes the credit information of the calling subscriber according to the forecast information and the evaluation information. In this embodiment, the called user can decide whether it is necessary to make a call based on the announcement information. In addition, whether the calling subscriber is a trustable subscriber can be obtained by establishing the credit information of the calling subscriber. Therefore, the possibility that the called user is harassed or cheated can be reduced, and the problems that bad calls are frequent, credit maintenance is lacked and the like in the existing communication mode are solved.
In some embodiments, the call processing method may further include: in the case where the digital web server has stored the credit information of the calling subscriber, the called terminal also reads the already stored credit information of the calling subscriber when connecting to the digital web server and displays the already stored credit information of the calling subscriber.
In the above embodiment, the digital network server may iterate the advance notice information and the evaluation information before and after each call, generate the credit profile of the calling subscriber, and present the credit information and the advance notice information to the called subscriber as a reference when the call is next time. Therefore, the called user can see the credit information of the calling user, so that whether the user is a trusted user can be judged, whether the call needs to be connected is determined, and the possibility that the called user is harassed or fraudulently caused is reduced.
In some embodiments, the call processing method may further include: after receiving the evaluation information, the digital network server can update and store the credit information of the calling subscriber according to the forecast information and the evaluation information.
In some embodiments, the digital web server may accumulate ratings information. By accumulating a large amount of data of the evaluation information of the calling user, the reliability of the credit data of the calling user can be effectively improved, and the possibility that the called user is harassed or cheated is further reduced.
Fig. 2 is a flow diagram illustrating call processing methods according to further embodiments of the present disclosure. As shown in fig. 2, the call processing method may include steps S201 to S206. For example, the first user terminal in fig. 2 may be used as a calling terminal, and the second user terminal may be used as a called terminal.
In step S201, when the first user terminal is used as a calling terminal to initiate a call, the first user terminal dials and collects advance notice information of the calling user. The announcement information may be written by the calling subscriber on the first user terminal, and may be, for example, personal information of the calling subscriber and/or a call destination.
In step S202, the first user terminal sends the dialing information to the core network device via the access network (e.g., cellular network) according to the existing link, and transmits the announcement information to the digital network server via the data link.
In step S203, the core network device transmits the dialing information to the second user terminal (i.e., the called terminal), and before the second user terminal rings, the second user terminal connects to the digital network server according to the dialing information and reads the advance notice information. In addition, the second user terminal reads the credit information of the calling user if the credit information has been established by the digital network server.
In step S204, the second user terminal presents the announcement information, the credit information (if any), and the calling number on the second user terminal along with the ringing of the second user terminal as a reference for the called user to make a call. In order to ensure that the announcement information of the first user terminal can be displayed synchronously with the calling number, the second user terminal may ring after delaying a preset time. At this time, the call signaling flow in the network may be unchanged.
In step S205, if the called user makes a call, after the call is ended, the second user terminal may collect the evaluation of the called user on the call content, and upload the evaluation to the digital network server through the data link.
In step S206, the digital network server establishes or updates the credit information of the calling subscriber according to the announcement information written by the calling subscriber and the evaluation information provided by the called subscriber. Therefore, when the call is made next time, the credit information of the calling subscriber and the forecast information can be displayed to the called subscriber.
Thus, a call processing method according to further embodiments of the present disclosure is provided. In the call processing method, the called user can decide whether it is necessary to make a call or not based on the advance notice information and the credit information (if any). By establishing or updating the credit information of the calling subscriber, whether the calling subscriber is a trustable subscriber can be known. In this way, the likelihood of the called user being harassed or fraudulently annoyed is reduced.
Aiming at the problems of frequent bad calls, lack of credit maintenance and the like caused by the prior art, the embodiment of the disclosure provides the call processing method, which is a calling and called peer-to-peer call processing method, can gradually establish a calling and called peer-to-peer credit call system and better identify the bad calls. The problem of telephone harassment can be solved more objectively, scientifically, thoroughly and powerfully. The user obtains better conversation service almost under the condition of no burden, and the user experience is greatly improved. By establishing a communication credit system, the social honest credit trend can be cultivated, and bad calls can be effectively reduced. In addition, operators can accumulate a large amount of user credit data, secondary mining and utilization can be carried out, and the method has great social benefit and commercial value.
Fig. 3 is a schematic diagram illustrating a structure of a terminal according to some embodiments of the present disclosure. As shown in fig. 3, the terminal may include an acquisition unit 302, a transmission unit 304, and a display unit 306. For example, the terminal may be a mobile terminal (e.g., a cell phone, etc.).
The collecting unit 302 may be configured to collect announcement information and dialing information of a calling subscriber when a call is initiated, where the terminal is a calling terminal. For example, the forecast information may include: personal information and/or call purpose of the calling subscriber, etc. For example, the dialing information may include a calling number and a called number. The collecting unit 302 may also be configured to collect, when the terminal is used as a called terminal, evaluation information of the called user on the call after the call is ended. For example, the evaluation information may include: and the called user carries out credit evaluation on the consistency of the call content and the advance notice information.
The transmitting unit 304 may be configured to transmit advance notice information and dial information to the called terminal in a case where the terminal is a calling terminal. The transmitting unit 304 may also be configured to transmit the evaluation information to the digital web server in a case where the terminal is a called terminal. The digital network server can establish the credit information of the calling subscriber according to the forecast information and the evaluation information. For example, the credit information may include: the degree of matching or credit of the caller information.
The display unit 306 may be used to display advance notice information and a calling number in the case where the terminal is a called terminal.
To this end, a terminal according to some embodiments of the present disclosure is provided. The terminal can comprise the acquisition unit, the sending unit and the display unit. Through the corresponding functions of the units, the called user can decide whether to call according to the forecast information, and can know whether the calling user is a trustable user by establishing the credit information of the calling user. In this way, the likelihood of the called user being harassed or fraudulently annoyed is reduced.
Fig. 4 is a schematic diagram illustrating a structure of a terminal according to further embodiments of the present disclosure. As shown in fig. 4, the terminal may include an acquisition unit 302, a transmission unit 304, and a display unit 306.
In some embodiments, the sending unit 304 may be configured to send announcement information to the digital network server and to send dialing information to the core network device.
In some embodiments, as shown in fig. 4, the terminal may further include a receiving unit 408. The receiving unit 408 may be configured to receive dial information transmitted from the core network device in a case where the terminal is a called terminal, and connect to the digital network server to read advance notice information according to the dial information.
In some embodiments, in the case where the digital web server already stores the credit information of the calling subscriber, the receiving unit 408 may also be used to read the already stored credit information of the calling subscriber when connecting to the digital web server. The display unit 306 may also be used to display the credit information of the calling subscriber that has been stored. This may reduce the likelihood of the called user being harassed or fraudulently.
In some embodiments, the digital web server is configured to update and store the credit information of the calling subscriber according to the forecast information and the rating information after receiving the rating information.
In some embodiments, as shown in fig. 4, the terminal may further include a ringing unit 410. The ringing unit 410 may be configured to ring after a preset time has elapsed after the receiving unit 408 receives the dialing information. During the ringing of the ringing unit 410, the display unit 306 displays announcement information and the calling number in synchronization.
According to some embodiments of the present disclosure, a call processing system is also provided. The call processing system may include: a terminal as described previously (e.g., a terminal as shown in fig. 3 or fig. 4), a digital network server, and a core network device.
Figure 5 is a block diagram illustrating a call processing system according to some embodiments of the present disclosure. The call processing system includes a memory 510 and a processor 520. Wherein:
the memory 510 may be a magnetic disk, flash memory, or any other non-volatile storage medium. The memory is used for storing instructions in the embodiments corresponding to fig. 1 and/or fig. 2.
It is noted that the call processing system may include a plurality of memories 510 and a plurality of processors 520. These memory 510 and processor 520 may be located cooperatively within the terminal, digital network server and core network device.
In some embodiments, as also shown in fig. 6, the call processing system 600 includes a memory 610 and a processor 620. Processor 620 is coupled to memory 610 through a BUS 630. The call processing system 600 may also be coupled to an external storage device 650 via the storage interface 640 for retrieving external data, and may also be coupled to a network or another computer system (not shown) via the network interface 660, which will not be described in detail herein.
In this embodiment, the data instructions are stored in the memory and processed by the processor, so that the possibility of the called user being harassed or fraudulently annoyed can be reduced.
It should be noted that the call processing system may include a plurality of memories 610, a plurality of processors 620, a plurality of BUS buses 630, a plurality of storage interfaces 640, a plurality of external storage devices 650, and a plurality of network interfaces 660. These memory 610, processor 620, BUS 630, storage interface 640, external storage 650 and network interface 660 may be located in a coordinated fashion within the terminal, digital network server and core network equipment.
In other embodiments, the present disclosure also provides a computer-readable storage medium on which computer program instructions are stored, the instructions implementing the steps of the method in the embodiment corresponding to fig. 1 and/or fig. 2 when executed by a processor. As will be appreciated by one skilled in the art, embodiments of the present disclosure may be provided as a method, apparatus, or computer program product. Accordingly, the present disclosure may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present disclosure may take the form of a computer program product embodied on one or more computer-usable non-transitory storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present disclosure is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the disclosure. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
Thus far, the present disclosure has been described in detail. Some details that are well known in the art have not been described in order to avoid obscuring the concepts of the present disclosure. It will be fully apparent to those skilled in the art from the foregoing description how to practice the presently disclosed embodiments.
The method and system of the present disclosure may be implemented in a number of ways. For example, the methods and systems of the present disclosure may be implemented by software, hardware, firmware, or any combination of software, hardware, and firmware. The above-described order for the steps of the method is for illustration only, and the steps of the method of the present disclosure are not limited to the order specifically described above unless specifically stated otherwise. Further, in some embodiments, the present disclosure may also be embodied as programs recorded in a recording medium, the programs including machine-readable instructions for implementing the methods according to the present disclosure. Thus, the present disclosure also covers a recording medium storing a program for executing the method according to the present disclosure.
Although some specific embodiments of the present disclosure have been described in detail by way of example, it should be understood by those skilled in the art that the foregoing examples are for purposes of illustration only and are not intended to limit the scope of the present disclosure. It will be appreciated by those skilled in the art that modifications may be made to the above embodiments without departing from the scope and spirit of the present disclosure. The scope of the present disclosure is defined by the appended claims.
Claims (15)
1. A call processing method comprises the following steps:
the method comprises the steps that a calling terminal collects advance information of a calling user when a call is initiated, and sends the advance information and dialing information of the calling terminal to a called terminal; the dialing information comprises a calling number and a called number;
the called terminal displays the advance notice information and the calling number;
after the call is finished, the called terminal collects the evaluation information of the called user on the call and sends the evaluation information to a digital network server; and
and the digital network server establishes the credit information of the calling party according to the forecast information and the evaluation information.
2. The call processing method according to claim 1, wherein the step of the calling terminal transmitting the announcement information and the call information to the called terminal comprises:
the calling terminal sends the advance notice information to the digital network server and sends the dialing information to core network equipment; and
the called terminal receives the dialing information sent from the core network equipment and is connected to the digital network server according to the dialing information to read the forecast information.
3. The call processing method according to claim 2, further comprising:
and under the condition that the digital network server stores the credit information of the calling party, the called terminal reads the stored credit information of the calling party when being connected to the digital network server and displays the stored credit information of the calling party.
4. The call processing method according to claim 3, further comprising:
and after receiving the evaluation information, the digital network server updates and stores the credit information of the calling subscriber according to the forecast information and the evaluation information.
5. The call processing method according to claim 2, wherein,
and after receiving the dialing information, the called terminal rings after a preset time so as to synchronously display the advance notice information and the calling number in the ringing process.
6. The call processing method according to claim 1, wherein,
the forecast information includes: personal information and/or a call purpose of the calling subscriber;
the evaluation information includes: the called user evaluates the consistency of the call content and the forecast information;
the credit information includes: the degree of matching or credit of the caller information.
7. A terminal, comprising:
the system comprises a collecting unit, a judging unit and a judging unit, wherein the collecting unit is used for collecting advance notice information and dialing information of a calling user when a call is initiated under the condition that a terminal is used as a calling terminal, and the dialing information comprises a calling number and a called number and is also used for collecting evaluation information of the called user on the call after the call is ended under the condition that the terminal is used as a called terminal;
a sending unit, configured to send the advance notice information and the dialing information to a called terminal when the terminal is used as a calling terminal, and further configured to send the evaluation information to a digital network server when the terminal is used as a called terminal; the digital network server establishes credit information of the calling party according to the forecast information and the evaluation information; and
and the display unit is used for displaying the forecast information and the calling number under the condition that the terminal is used as a called terminal.
8. The terminal of claim 7, wherein,
the sending unit is used for sending the advance notice information to the digital network server and sending the dialing information to core network equipment;
the terminal further comprises:
a receiving unit, configured to receive dialing information sent from the core network device in a case where the terminal is a called terminal, and connect to the digital network server according to the dialing information to read advance notice information.
9. The terminal of claim 8, wherein,
in the case that the digital web server has stored the credit information of the calling subscriber, the receiving unit is further configured to read the already stored credit information of the calling subscriber when connecting to the digital web server, and the display unit is further configured to display the already stored credit information of the calling subscriber.
10. The terminal of claim 9, wherein,
and the digital network server is used for updating and storing the credit information of the calling party according to the forecast information and the evaluation information after receiving the evaluation information.
11. The terminal of claim 8, further comprising:
a ringing unit, configured to ring after a preset time elapses after the receiving unit receives the dialing information;
wherein, in the ringing process of the ringing unit, the display unit synchronously displays the advance notice information and the calling number.
12. The terminal of claim 7, wherein,
the forecast information includes: personal information and/or a call purpose of the calling subscriber;
the evaluation information includes: the called user evaluates the consistency of the call content and the forecast information;
the credit information includes: the degree of matching or credit of the caller information.
13. A call processing system comprising: a terminal, digital network server and core network device as claimed in any one of claims 7 to 12.
14. A call processing system comprising:
a memory; and
a processor coupled to the memory, the processor configured to perform the method of any of claims 1-6 based on instructions stored in the memory.
15. A computer-readable storage medium having stored thereon computer program instructions which, when executed by a processor, implement the steps of the method of any one of claims 1 to 6.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910673933.XA CN112291422A (en) | 2019-07-25 | 2019-07-25 | Call processing method, terminal and call processing system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910673933.XA CN112291422A (en) | 2019-07-25 | 2019-07-25 | Call processing method, terminal and call processing system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN112291422A true CN112291422A (en) | 2021-01-29 |
Family
ID=74418819
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910673933.XA Pending CN112291422A (en) | 2019-07-25 | 2019-07-25 | Call processing method, terminal and call processing system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112291422A (en) |
Citations (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1859742A (en) * | 2005-12-07 | 2006-11-08 | 华为技术有限公司 | Call processing method, terminal device and communication system |
| CN101820603A (en) * | 2010-03-11 | 2010-09-01 | 候万春 | System and method for displaying information about calling user to called user on mobile communication network |
| CN102572059A (en) * | 2010-12-16 | 2012-07-11 | 中国移动通信集团广东有限公司 | Method and system for incoming call processing |
| CN107659702A (en) * | 2016-07-25 | 2018-02-02 | 中国电信股份有限公司 | The anti-harassment method and system of landline telephone and relevant device |
| CN108463985A (en) * | 2016-10-31 | 2018-08-28 | 华为技术有限公司 | A kind of call handling method, terminal and system |
| US20190020759A1 (en) * | 2017-07-16 | 2019-01-17 | Shaobo Kuang | System and method for detecting phone frauds or scams |
| CN109286729A (en) * | 2018-11-14 | 2019-01-29 | 珠海格力电器股份有限公司 | A kind of display methods of call interface, terminal device and computer storage medium |
| CN109785862A (en) * | 2019-01-21 | 2019-05-21 | 深圳壹账通智能科技有限公司 | Customer service quality evaluating method, device, electronic equipment and storage medium |
-
2019
- 2019-07-25 CN CN201910673933.XA patent/CN112291422A/en active Pending
Patent Citations (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1859742A (en) * | 2005-12-07 | 2006-11-08 | 华为技术有限公司 | Call processing method, terminal device and communication system |
| CN101820603A (en) * | 2010-03-11 | 2010-09-01 | 候万春 | System and method for displaying information about calling user to called user on mobile communication network |
| CN102572059A (en) * | 2010-12-16 | 2012-07-11 | 中国移动通信集团广东有限公司 | Method and system for incoming call processing |
| CN107659702A (en) * | 2016-07-25 | 2018-02-02 | 中国电信股份有限公司 | The anti-harassment method and system of landline telephone and relevant device |
| CN108463985A (en) * | 2016-10-31 | 2018-08-28 | 华为技术有限公司 | A kind of call handling method, terminal and system |
| US20190020759A1 (en) * | 2017-07-16 | 2019-01-17 | Shaobo Kuang | System and method for detecting phone frauds or scams |
| CN109286729A (en) * | 2018-11-14 | 2019-01-29 | 珠海格力电器股份有限公司 | A kind of display methods of call interface, terminal device and computer storage medium |
| CN109785862A (en) * | 2019-01-21 | 2019-05-21 | 深圳壹账通智能科技有限公司 | Customer service quality evaluating method, device, electronic equipment and storage medium |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN110611891B (en) | Short message sending method and device | |
| CN103118206A (en) | System and method for displaying menus based on network generated interactive voice response information | |
| CN102668528A (en) | Communication device and method for a mobile communication network | |
| CN102413169A (en) | Cloud address list establishing and maintenance method and system thereof | |
| CN110611929A (en) | Abnormal user identification method and device | |
| CN105282721A (en) | Method, system and device for display process of calling numbers in single SIM multiple number service | |
| CN104065824A (en) | Method and system for call interception prompt processing based on mobile terminal, and mobile terminal | |
| JP4437494B2 (en) | Mobile communication device | |
| CN101594599B (en) | Image color ring realization method, communication system and switching equipment | |
| CN112866192A (en) | Method and device for identifying abnormal aggregation behaviors | |
| CN101351000A (en) | Method for showing information and communication terminal | |
| CN107682219B (en) | Android system-based dial testing method and device for testing number | |
| CN110572524A (en) | User call processing method, device, storage medium and server | |
| CN112291422A (en) | Call processing method, terminal and call processing system | |
| CN117041420A (en) | Voice call testing method, device and equipment | |
| CN102469442A (en) | Method and device for determining service supported by user terminal | |
| CN106713649A (en) | Information sharing method and system of realizing dialing process | |
| CN110677539A (en) | Method, terminal and edge server for identifying robot telephone | |
| CN111065062B (en) | Call signaling processing method, device and storage medium | |
| CN103813034B (en) | A kind of method of business realizing, terminal and service server | |
| US20180159975A1 (en) | Method and device for reminding contact information | |
| CN112637795A (en) | On-hook short message transmission method, server, terminal equipment, system and storage medium | |
| CN111405107A (en) | Call control method, device, equipment and storage medium | |
| CN112004228A (en) | Real person authentication method and system | |
| US20090325549A1 (en) | Out-of-network warning system and method for a mobile phone |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20210129 |