CN110677539A - Method, terminal and edge server for identifying robot telephone - Google Patents
Method, terminal and edge server for identifying robot telephone Download PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2281—Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L17/00—Speaker identification or verification techniques
- G10L17/26—Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42042—Notifying the called party of information on the calling party
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
- H04M3/4365—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it based on information specified by the calling party, e.g. priority or subject
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Abstract
The invention provides a method for identifying a robot phone, which comprises the following steps: receiving a call request; when a call is established, acquiring the acoustic characteristics of a calling terminal; sending a calculation request to an edge server, wherein the calculation request comprises the acoustic characteristics of the calling terminal, so that after the edge server receives the calculation request, whether the voice sent by the calling terminal is the robot voice is calculated according to the acoustic characteristics of the calling terminal, and when the voice sent by the calling terminal is calculated to be the robot voice, returning a reminding message; receiving reminding information returned by the edge server; and reminding according to the reminding information. The invention also provides a terminal and a server; the invention relates to the technical field of communication.
Description
Technical Field
The invention relates to the technical field of communication, in particular to a method, a terminal and an edge server for identifying a robot telephone.
Background
With the development of science and technology, advertising robots are favored by more and more enterprises, because only text content is input into the advertising robots, synthesized voice can be processed through a computer to be converted into robot phones, and then advertising marketing is carried out for users by using the robot phones, the cost is far lower than that of manual customer service, and more importantly, one robot can dial nearly thousands of calls every day, which cannot be handled by the manual customer service.
However, the way that the robot customer service dials the marketing call with high intensity brings benefits to merchants, but also improves the call volume of nuisance calls, users usually conduct passive marketing after receiving the call, most of the marketing contents are not marketing contents which the users want to know, and the users usually need to find that the other party is the robot call after a period of time, so that the normal communication of the users is influenced, and the user experience is poor; in addition, a large amount of crank call volume also brings great communication pressure to an operator server, and influences the quality of normal communication in an operator network.
Disclosure of Invention
The invention aims to at least solve one of the technical problems in the prior art, and provides a method, a terminal and an edge server for identifying a robot telephone, which are used for solving the problem that a user cannot identify the robot telephone in time in the prior art.
In one aspect, the present invention provides a method of recognizing a robot phone, including:
receiving a call request;
when a call is established, acquiring the acoustic characteristics of a calling terminal;
sending a calculation request to an edge server, wherein the calculation request comprises the acoustic characteristics of the calling terminal, so that after the edge server receives the calculation request, whether the voice sent by the calling terminal is the robot voice is calculated according to the acoustic characteristics of the calling terminal, and when the voice sent by the calling terminal is calculated to be the robot voice, returning a reminding message;
receiving reminding information returned by the edge server;
and reminding according to the reminding information.
Preferably, after the step of receiving the call request and before the step of establishing the call, the method further comprises:
sending an inquiry request to an edge server, wherein the inquiry request comprises a subscriber identity of a calling terminal, so that the edge server inquires whether the subscriber identity of the calling terminal exists in a preset blacklist after receiving the inquiry request, and returns an inquiry result, wherein when the subscriber identity of the calling terminal exists in the blacklist, reminding information is added in the inquiry result;
receiving a query result returned by the edge server;
when the query result is that the user identification code of the calling terminal exists in the blacklist, reminding is carried out according to the reminding information;
and when the query result is that the user identification code of the calling terminal does not exist in the blacklist, executing the step of acquiring the acoustic characteristics of the calling terminal.
In another aspect, the present invention also provides a method of recognizing a robot phone, including:
receiving a calculation request, wherein the calculation request comprises the acoustic characteristics of a calling terminal;
calculating whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal;
and when the voice sent by the calling terminal is calculated to be the robot voice, returning reminding information so that the terminal can remind according to the reminding information after receiving the reminding information.
Preferably, the method further comprises:
receiving a query request; the query request comprises a user identification code of the calling terminal;
inquiring whether a user identification code of the calling terminal exists in a preset blacklist or not according to the user identification code of the calling terminal;
when the user identification code of the calling terminal exists in the blacklist, adding reminding information in a query result, and returning the query result;
but when the user identification code of the calling terminal does not exist in the blacklist is inquired, an inquiry result is returned.
Preferably, the calculation request further includes a subscriber identity of the calling terminal;
when the voice sent by the calling terminal is calculated to be the robot voice, the method further comprises the following steps:
and adding the user identification code of the calling terminal into a preset blacklist.
In another aspect, the present invention further provides a terminal, including:
a first receiving unit for receiving a call request;
the acquisition unit is used for acquiring the acoustic characteristics of the calling terminal when the first receiving unit receives the calling request and establishes a call;
the first sending unit is used for sending a calculation request to an edge server, wherein the calculation request comprises the acoustic characteristics of the calling terminal acquired by the acquisition unit, so that the edge server can calculate whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal after receiving the calculation request, and return a reminding message when the voice sent by the calling terminal is calculated to be the robot voice;
the second receiving unit is used for receiving the reminding information returned by the edge server;
and the reminding unit is used for reminding according to the reminding information.
Preferably, the terminal further includes:
a second sending unit, configured to send an inquiry request to an edge server, where the inquiry request includes a subscriber identity of a calling terminal, so that after receiving the inquiry request, the edge server inquires whether a preset blacklist includes the subscriber identity of the calling terminal, and returns an inquiry result, where when the blacklist is inquired that the subscriber identity of the calling terminal exists, the inquiry result is added with a prompting message;
the second receiving unit is further configured to receive a query result returned by the edge server;
the reminding unit is used for reminding according to the reminding information when the query result received by the second receiving unit is that the subscriber identification code of the calling terminal exists in the blacklist;
the acquisition unit is configured to continue to perform the step of acquiring the acoustic feature of the calling terminal after the terminal establishes a call when the query result received by the second receiving unit is that the subscriber identity of the calling terminal does not exist in the blacklist.
In a final aspect, the present invention provides a server comprising:
the first receiving unit is used for receiving a calculation request, wherein the calculation request comprises the acoustic characteristics of a calling terminal;
the calculation judging unit is used for calculating whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal;
and the reminding information returning unit is used for returning the reminding information when the calculation and judgment unit calculates that the voice sent by the calling terminal is the robot voice, so that the terminal can remind according to the reminding information after receiving the reminding information.
Preferably, the server includes:
a second receiving unit, configured to receive a query request; the query request comprises a user identification code of the calling terminal;
the query unit is used for querying whether the user identification code of the calling terminal exists in a preset blacklist according to the user identification code of the calling terminal received by the second receiving unit;
the adding unit is used for adding reminding information into the query result when the query unit queries that the subscriber identification code of the calling terminal exists in the blacklist;
and the query result returning unit is used for returning the query result when the query unit queries that the subscriber identity code of the calling terminal exists in the blacklist and the query unit queries that the subscriber identity code of the calling terminal does not exist in the blacklist.
Preferably, the calculation request further includes a subscriber identity of the calling terminal;
the server further comprises: a blacklist adding unit;
and the blacklist adding unit adds the user identification code of the calling terminal into a preset blacklist when the calculation judging unit calculates that the voice sent by the calling terminal is the robot voice.
The invention has the beneficial technical effects that:
the method, the terminal and the server for identifying the robot phone provided by the invention have the advantages that after the called terminal and the calling terminal establish the call connection, the called terminal collects the acoustic characteristics of the calling terminal and sends the acoustic characteristics to the edge server, the edge server calculates whether the calling terminal is a robot phone or not based on the acoustic characteristics, and when the calling terminal is calculated to be the robot phone, the reminding information is sent to the called terminal, therefore, after the user connects the call request, the user can identify whether the calling party (calling terminal) is the robot telephone or not in time, and further can interrupt the robot telephone in time to avoid unnecessary disturbance, the user can interrupt the robot telephone in time, so that a large number of robot telephones are prevented from occupying communication resources of an operator, the pressure of the operator server is relieved, and the normal communication quality of the user is ensured.
Drawings
Fig. 1 is a flowchart of a method for identifying a robot phone according to an embodiment of the present invention;
fig. 2 is a flowchart of a method for identifying a robot phone according to a second embodiment of the present invention;
fig. 3 is a flowchart of a method for identifying a robot phone according to a third embodiment of the present invention;
fig. 4 is a flowchart of a method for identifying a robot phone according to a fourth embodiment of the present invention;
fig. 5 is a schematic structural diagram of a terminal according to a fifth embodiment of the present invention;
fig. 6 is a schematic structural diagram of a server according to a sixth embodiment of the present invention.
Detailed Description
In order to make those skilled in the art better understand the technical solution of the present invention, the method for identifying a robot phone, the terminal and the edge server provided by the present invention are described in detail below with reference to the accompanying drawings.
Example one
The embodiment provides a method for identifying a robot phone, which is implemented based on a terminal, and as shown in fig. 1, the method includes:
step S101, receiving a call request.
And receiving a call request sent by the calling terminal.
Step S102, when the call is established, the acoustic characteristics of the calling terminal are collected.
When the terminal receives a call request of the calling terminal, the terminal waits for the user to answer, after the user answers, the terminal establishes a call with the calling terminal, and at the moment, the terminal starts to acquire the acoustic characteristics of the calling terminal.
Specifically, in this embodiment, the terminal acquires the acoustic characteristics of the calling terminal by using a data sample acoustic characteristic sampling method, that is, at preset time intervals, the analog quantity value of the analog signal of the calling terminal is measured and acquired, the analog quantity value is recorded as Z, and a plurality of analog quantity values Z are sequentially acquired1,Z2,…ZnWhere n is a natural number greater than 1, a plurality of analog quantity values Z to be obtained1,Z2,…ZnForming a discrete sequence as the acoustic characteristics of the calling terminal. Of course, other methods for acquiring the acoustic characteristics of the calling terminal may be adopted, as long as the adopted method can obtain the acoustic characteristics of the calling terminal, that is, the method is used for acquiring the acoustic characteristics of the calling terminalCan be prepared.
Step S103, sending a calculation request to an edge server.
After the acoustic features of the calling terminal are collected, the terminal sends a calculation request to the edge server, wherein the calculation request comprises the acoustic features of the calling terminal. In this embodiment, the edge server preferentially selects the edge server closest to the called terminal, and specifically, the edge server closest to the called terminal may be determined by the base station, that is, after receiving the call request, the called terminal sends an inquiry request to the base station connected to the called terminal to inquire out one edge server closest to the called terminal at present, after receiving the inquiry request, the base station inquires out an address of the edge server closest to the called terminal from the base station management platform based on the geographical location of the base station itself, and returns the address of the inquired edge server to the called terminal, and after acquiring the address of the edge server, the called terminal sends a calculation request to the edge server according to the address of the edge server. After receiving the calculation request, the edge server calculates whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal contained in the calculation request based on a preset algorithm, and returns reminding information when the voice sent by the calling terminal is calculated to be the robot voice.
And step S104, receiving the reminding information returned by the edge server.
And step S105, reminding according to the reminding information.
In this embodiment, the form of the reminding information is not specifically limited, for example, the reminding information may be obtained by displaying corresponding characters on a display interface of the terminal for reminding, or sending a segment of voice broadcast information to the terminal for reminding or other sound reminding, or may be ringing information for the user to perceive.
In the method for identifying the robot phone provided by the embodiment, after the called terminal and the calling terminal establish a call connection, the called terminal collects the acoustic characteristics of the calling terminal and sends the acoustic characteristics to the edge server, the edge server calculates whether the calling terminal is a robot phone or not based on the acoustic characteristics, and when the calling terminal is calculated to be the robot phone, the reminding information is sent to the called terminal, therefore, after the user connects the call request, the user can identify whether the calling party (calling terminal) is the robot telephone or not in time, and further can interrupt the robot telephone in time to avoid unnecessary disturbance, the user can interrupt the robot telephone in time, so that a large number of robot telephones are prevented from occupying communication resources of an operator, the pressure of the operator server is relieved, and the normal communication quality of the user is ensured.
Example two
The present embodiment provides a method for identifying a robot phone, which is further supplemented with the first embodiment, as shown in fig. 2, in the present embodiment, between step S101 and step S102 (after receiving a call request and before establishing a call), the method further includes:
step S101a, sending an inquiry request to the edge server.
In this embodiment, after receiving the call request and before establishing a call with the calling terminal, the terminal sends an inquiry request to the edge server to inquire whether the calling terminal is already added to the blacklist. The method for determining the edge server is the same as that in step S103 in the first embodiment, and is not described herein again.
Specifically, the query request includes a subscriber identity of the calling terminal, preferably, the subscriber identity may be an IMSI number (International Mobile subscriber identity, IMSI for short) or a Mobile phone number of the calling terminal, and after receiving the query request, the edge server queries from a preset blacklist according to the subscriber identity in the query request to determine whether the calling terminal is included in the blacklist, and returns a corresponding query result.
It should be noted that, in the present invention, the black list is preset, and may be set in the central server or the base station management platform, or may be set in each edge server, and when the black list is set in an edge server, each edge server should keep the black list updated synchronously.
In this embodiment, when the edge server queries that the calling terminal exists in the blacklist, the query result returned to the terminal includes, in addition to query result information ("included"), reminder information that is in accordance with the form of the reminder information described in step S104 in the first embodiment, for example, the reminder information may be text information, or may be audio information, or may also be ringing information; and when the calling terminal does not exist in the blacklist, the reminding information is not added in the query result, and the query result information is 'not included'.
And step S101b, receiving the query result returned by the edge server.
In this embodiment, after receiving the query result returned by the edge server, the terminal performs identification and determination on the query result, and when determining that the query result is "included", it indicates that the calling terminal has been marked as a robot phone, and at this time, the following step S101c is performed, that is, the terminal reminds the user according to the reminder information included in the query result; and when the query result is judged to be 'not included', the calling terminal is not marked as the robot phone, and the call can be established, namely, the step S102 is skipped.
And step S101c, reminding according to the reminding information contained in the query result.
In the embodiment, after the called terminal receives the call request and before the call connection with the calling terminal is established, whether the calling terminal is marked as the robot phone or not is inquired from the edge server, so that a user can know whether the calling terminal is the robot phone or not before the user is not required to be connected with the phone, unnecessary harassing calls can be interrupted by the user more timely, the user experience is higher, meanwhile, the pressure can be relieved for an operator server more timely, and the quality of normal communication is ensured timely.
In addition, in this embodiment, in step S104, after the terminal receives the reminding information sent by the edge server, it is described that the edge server has calculated that the calling terminal is the robot phone, at this time, the terminal may also disconnect the call connection with the calling terminal by itself without waiting for the user to disconnect, so that the setting may further improve the user experience to a certain extent.
EXAMPLE III
The present embodiment provides a method for identifying a robot phone, which is implemented based on a server, and preferably, the server is used as an edge server. As shown in fig. 3, the method includes:
step S201, receiving a calculation request.
In this embodiment, the server receives a calculation request sent by the terminal, and preferably, the calculation request is sent by the called terminal, the calculation request includes an acoustic feature of the calling terminal, and the acoustic feature of the calling terminal is acquired by the called terminal after a call is established with the calling terminal.
Step S202, calculating whether the voice sent by the calling terminal is the robot voice according to the acoustic characteristics of the calling terminal.
In this embodiment, after receiving the calculation request, the server performs calculation according to the acoustic feature of the calling terminal based on a preset algorithm, so as to determine whether the voice sent by the calling terminal is the robot voice.
Preferably, in this embodiment, the server determines whether the voice sent by the calling terminal is a robot voice or a natural voice by using a specific voice frequency analysis method, where the natural voice refers to a voice of a natural human speaking.
Specifically, the server performs 8-order wavelet decomposition on the received acoustic features by using a wavelet decomposition algorithm to obtain 8-order wavelet decomposition coefficients fcA8(x) For 8 th order wavelet decomposition coefficient fcA8(x) Fourier transform to obtain an amplitude spectrum fcA8(w) comparing the amplitude spectra fcA8(w) whether the amplitude value of the low frequency part is higher than that of the high frequency part, if the amplitude value of the low frequency part is higher than that of the high frequency part, the voice sent by the calling terminal is the robot voice, and if the amplitude value of the low frequency part is lower than that of the high frequency part, the voice is said to be robot voiceThe voice sent by the calling terminal is natural voice. It should be noted that the wavelet decomposition algorithm and the fourier transform in this embodiment both belong to the prior art in the field, and thus detailed descriptions of the wavelet decomposition algorithm and the fourier transform process are not given in this embodiment.
Besides, the invention can also adopt other methods to recognize the robot voice and the natural voice, for example, an artificial intelligence network algorithm (AI voice decision network) is adopted to recognize the robot voice and the natural voice, and the technology belongs to the prior art and is not described herein again.
In step S202, when it is calculated that the voice uttered by the calling terminal is the robot voice, the following step S203 is executed, and when it is calculated that the voice uttered by the calling terminal is not the robot voice, the flow of the method is ended.
And step S203, returning reminding information.
The server returns the reminding information to the terminal, and the terminal reminds the user according to the reminding information after receiving the reminding information. The form of the reminding information is not specifically limited in this embodiment, and any information form that can be used for reminding the user may be used, for example, the reminding information may be text information displayed on the terminal display interface, or the reminding information may be audio information played to the user, or the reminding information may also be ringing information to be perceived by the user.
In the method for identifying the robot phone provided by the embodiment, after the called terminal and the calling terminal establish a call connection, the called terminal collects the acoustic characteristics of the calling terminal and sends the acoustic characteristics to the edge server, the edge server calculates whether the calling terminal is a robot phone or not based on the acoustic characteristics, and when the calling terminal is calculated to be the robot phone, the reminding information is sent to the called terminal, therefore, after the user connects the call request, the user can identify whether the calling party (calling terminal) is the robot telephone or not in time, and further can interrupt the robot telephone in time to avoid unnecessary disturbance, the user can interrupt the robot telephone in time, so that a large number of robot telephones are prevented from occupying communication resources of an operator, the pressure of the operator server is relieved, and the normal communication quality of the user is ensured.
Example four
The present embodiment provides a method of recognizing a robot phone, which is complementary to the method provided in the third embodiment, as shown in fig. 4. Specifically, in this embodiment, before step S201, the method further includes:
and step S200a, receiving the inquiry request.
The query request includes a Subscriber Identity of the calling terminal, and preferably, the Subscriber Identity may be an IMSI number (International Mobile Subscriber Identity, IMSI for short) or a Mobile phone number of the calling terminal.
Step S200b, according to the user identification code of the calling terminal, querying whether the preset blacklist has the user identification code of the calling terminal.
After receiving the query request, the edge server queries from a preset blacklist according to the user identification code in the query request to determine whether the calling terminal is included in the blacklist, and returns a corresponding query result.
It should be noted that, in the present invention, the black list is preset, and may be set in the central server or the base station management platform, or may be set in each edge server, but when the black list is set in an edge server, each edge server should keep the black list updated synchronously.
In this embodiment, when the user identification code of the calling terminal exists in the blacklist is queried, the step S200c is executed first, and then the step S200d is executed, that is, the prompting information is added to the query result first, and then the query result is returned to the terminal; when the user identification code of the calling terminal does not exist in the blacklist, the step S200d is directly executed, that is, the query result is directly returned to the terminal.
And step S200c, adding reminding information in the query result.
The form of the reminding information is the same as that described in step S203 in the third embodiment, and is not described again in this embodiment.
And step S200d, returning the query result.
In the embodiment, after the called terminal receives the call request and before the call connection with the calling terminal is established, whether the calling terminal is marked as the robot phone or not is inquired, so that the user can know whether the calling terminal is the robot phone or not before the call is connected, unnecessary harassing calls can be interrupted more timely by the user, the user experience is higher, meanwhile, the operator server can relieve the pressure more timely, and the quality of normal communication is ensured timely.
In addition, in this embodiment, when it is calculated that the voice uttered by the calling terminal is the robot voice in step S202, the method returns the alert information to the terminal (step S203), and includes:
and step S204, adding the user identification code of the calling terminal into a preset blacklist.
In this embodiment, the calculation request sent by the terminal to the server further includes a user identification code of the calling terminal, and when the server calculates that the calling terminal belongs to the robot phone, the server adds the user identification code of the calling terminal to a preset blacklist to perfect the blacklist, so that subsequent terminals can conveniently inquire the robot phone.
EXAMPLE five
This embodiment provides a terminal for implementing the method for identifying a robot phone according to the first and second embodiments of the present invention, as shown in fig. 5, where the terminal includes: the system comprises a first receiving unit 11, a collecting unit 12, a first sending unit 13, a second receiving unit 14 and a reminding unit 15; the first receiving unit 11 is configured to receive a call request; the collecting unit 12 is configured to collect an acoustic feature of the calling terminal when the first receiving unit 11 receives the call request and establishes a call; the first sending unit 13 is configured to send a calculation request to the edge server, where the calculation request includes the acoustic feature of the calling terminal acquired by the acquiring unit 12, so that after the edge server receives the calculation request, it calculates whether the voice sent by the calling terminal is a robot voice according to the acoustic feature of the calling terminal, and when the voice sent by the calling terminal is calculated to be a robot voice, returns a notification message; the second receiving unit 14 is configured to receive the reminding information returned by the edge server; the reminding unit 15 is used for reminding according to the reminding information.
Further, the terminal may further include: a second transmitting unit 16; the second sending unit 16 is configured to send an inquiry request to the edge server, where the inquiry request includes a subscriber identity of the calling terminal, so that the edge server, after receiving the inquiry request, inquires whether the subscriber identity of the calling terminal exists in a preset blacklist, and returns an inquiry result, where when the subscriber identity of the calling terminal exists in the blacklist is inquired, a prompt message is added to the inquiry result; at this time, the second receiving unit 14 is further configured to receive a query result returned by the edge server; the reminding unit 15 is configured to perform reminding according to the reminding information when the query result received by the second receiving unit 14 is that the subscriber identity of the calling terminal exists in the blacklist; the acquiring unit 12 is configured to continue to perform the step of acquiring the acoustic feature of the calling terminal when the query result received by the second receiving unit 14 is that the subscriber identity of the calling terminal does not exist in the blacklist.
For the functional units of the terminal and the interaction between the functional units provided in this embodiment, reference is specifically made to the description of the corresponding method steps in the first embodiment and the second embodiment of the present invention, and details are not described here again.
EXAMPLE six
The present embodiment provides a server, as shown in fig. 6, including: a first receiving unit 21, a calculation judging unit 22 and a reminding information returning unit 23; the first receiving unit 21 is configured to receive a calculation request, where the calculation request includes an acoustic feature of a calling terminal; the calculation and judgment unit 22 is configured to calculate whether the voice sent by the calling terminal is a robot voice according to the acoustic characteristics of the calling terminal; the reminding information returning unit 23 is configured to return the reminding information when the voice sent by the calling terminal is calculated by the calculation and determination unit 22 to be the robot voice, so that the terminal can remind the user according to the reminding information after receiving the reminding information.
Further, in some embodiments, the server further comprises: a second receiving unit 24, a querying unit 25, an adding unit 26, and a query result returning unit 27; wherein, the second receiving unit 24 is configured to receive the query request; the query request comprises a user identification code of the calling terminal; the query unit 25 is configured to query whether the user identifier of the calling terminal exists in a preset blacklist according to the user identifier of the calling terminal received by the second receiving unit 24; the adding unit 26 is configured to add a reminding message to the query result when the querying unit 25 queries that the blacklist includes the subscriber identity of the calling terminal; the query result returning unit 27 is configured to return a query result when the querying unit 25 queries that the subscriber identity of the calling terminal exists in the blacklist, and when the querying unit 25 queries that the subscriber identity of the calling terminal does not exist in the blacklist.
In some embodiments, the server may further comprise: a blacklist adding unit 28; at this time, the calculation request sent by the terminal also includes the user identification code of the calling terminal; the blacklist adding unit 28 adds the user identification code of the calling terminal to a preset blacklist when the calculation and determination unit 22 calculates that the voice sent by the calling terminal is the robot voice.
It will be understood that the above embodiments are merely exemplary embodiments taken to illustrate the principles of the present invention, which is not limited thereto. It will be apparent to those skilled in the art that various modifications and improvements can be made without departing from the spirit and substance of the invention, and these modifications and improvements are also considered to be within the scope of the invention.
Claims (10)
1. A method of identifying a robot phone, comprising:
receiving a call request;
when a call is established, acquiring the acoustic characteristics of a calling terminal;
sending a calculation request to an edge server, wherein the calculation request comprises the acoustic characteristics of the calling terminal, so that after the edge server receives the calculation request, whether the voice sent by the calling terminal is the robot voice is calculated according to the acoustic characteristics of the calling terminal, and when the voice sent by the calling terminal is calculated to be the robot voice, returning a reminding message;
receiving reminding information returned by the edge server;
and reminding according to the reminding information.
2. The method of identifying a robot phone of claim 1, further comprising, after the step of receiving a call request and before the step of establishing a call:
sending an inquiry request to an edge server, wherein the inquiry request comprises a subscriber identity of a calling terminal, so that the edge server inquires whether the subscriber identity of the calling terminal exists in a preset blacklist after receiving the inquiry request, and returns an inquiry result, wherein when the subscriber identity of the calling terminal exists in the blacklist, reminding information is added in the inquiry result;
receiving a query result returned by the edge server;
when the query result is that the user identification code of the calling terminal exists in the blacklist, reminding is carried out according to the reminding information;
and when the query result is that the user identification code of the calling terminal does not exist in the blacklist, executing the step of acquiring the acoustic characteristics of the calling terminal.
3. A method of identifying a robot phone, comprising:
receiving a calculation request, wherein the calculation request comprises the acoustic characteristics of a calling terminal;
calculating whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal;
and when the voice sent by the calling terminal is calculated to be the robot voice, returning reminding information so that the terminal can remind according to the reminding information after receiving the reminding information.
4. A method of identifying a robot phone according to claim 3, characterized in that the method further comprises:
receiving a query request; the query request comprises a user identification code of the calling terminal;
inquiring whether a user identification code of the calling terminal exists in a preset blacklist or not according to the user identification code of the calling terminal;
when the user identification code of the calling terminal exists in the blacklist, adding reminding information in a query result, and returning the query result;
but when the user identification code of the calling terminal does not exist in the blacklist is inquired, an inquiry result is returned.
5. A method for identifying a robot phone according to claim 3, wherein the calculation request further includes a subscriber identity of the calling terminal;
when the voice sent by the calling terminal is calculated to be the robot voice, the method further comprises the following steps:
and adding the user identification code of the calling terminal into a preset blacklist.
6. A terminal, comprising:
a first receiving unit for receiving a call request;
the acquisition unit is used for acquiring the acoustic characteristics of the calling terminal when the first receiving unit receives the calling request and establishes a call;
the first sending unit is used for sending a calculation request to an edge server, wherein the calculation request comprises the acoustic characteristics of the calling terminal acquired by the acquisition unit, so that the edge server can calculate whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal after receiving the calculation request, and return a reminding message when the voice sent by the calling terminal is calculated to be the robot voice;
the second receiving unit is used for receiving the reminding information returned by the edge server;
and the reminding unit is used for reminding according to the reminding information.
7. The terminal of claim 6, further comprising:
a second sending unit, configured to send an inquiry request to an edge server, where the inquiry request includes a subscriber identity of a calling terminal, so that after receiving the inquiry request, the edge server inquires whether a preset blacklist includes the subscriber identity of the calling terminal, and returns an inquiry result, where when the blacklist is inquired that the subscriber identity of the calling terminal exists, the inquiry result is added with a prompting message;
the second receiving unit is further configured to receive a query result returned by the edge server;
the reminding unit is used for reminding according to the reminding information when the query result received by the second receiving unit is that the subscriber identification code of the calling terminal exists in the blacklist;
the acquisition unit is configured to continue to perform the step of acquiring the acoustic feature of the calling terminal after the terminal establishes a call when the query result received by the second receiving unit is that the subscriber identity of the calling terminal does not exist in the blacklist.
8. A server, comprising:
the first receiving unit is used for receiving a calculation request, wherein the calculation request comprises the acoustic characteristics of a calling terminal;
the calculation judging unit is used for calculating whether the voice sent by the calling terminal is the robot voice or not according to the acoustic characteristics of the calling terminal;
and the reminding information returning unit is used for returning the reminding information when the calculation and judgment unit calculates that the voice sent by the calling terminal is the robot voice, so that the terminal can remind according to the reminding information after receiving the reminding information.
9. The server according to claim 8, wherein the server comprises:
a second receiving unit, configured to receive a query request; the query request comprises a user identification code of the calling terminal;
the query unit is used for querying whether the user identification code of the calling terminal exists in a preset blacklist according to the user identification code of the calling terminal received by the second receiving unit;
the adding unit is used for adding reminding information into the query result when the query unit queries that the subscriber identification code of the calling terminal exists in the blacklist;
and the query result returning unit is used for returning the query result when the query unit queries that the subscriber identity code of the calling terminal exists in the blacklist and the query unit queries that the subscriber identity code of the calling terminal does not exist in the blacklist.
10. The server according to claim 8, wherein the calculation request further includes a subscriber identity of the calling terminal;
the server further comprises: a blacklist adding unit;
and the blacklist adding unit adds the user identification code of the calling terminal into a preset blacklist when the calculation judging unit calculates that the voice sent by the calling terminal is the robot voice.
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