CN107968731B - The aobvious number method for detecting abnormality of one kind and server - Google Patents
The aobvious number method for detecting abnormality of one kind and server Download PDFInfo
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- CN107968731B CN107968731B CN201610914937.9A CN201610914937A CN107968731B CN 107968731 B CN107968731 B CN 107968731B CN 201610914937 A CN201610914937 A CN 201610914937A CN 107968731 B CN107968731 B CN 107968731B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/16—Threshold monitoring
Abstract
The embodiment of the invention discloses the aobvious number method for detecting abnormality of one kind and servers, this method comprises: obtaining corresponding first communication data of two neighboring default detection time section and the second communication data;According to the first communication data, the second communication data and default traffic model, the first monitoring numerical value and the second monitoring numerical value are determined, the first monitoring numerical value is corresponding with first communication data, and the second monitoring numerical value is corresponding with second communication data;First monitoring numerical value is compared with the first difference of the second monitoring numerical value with default monitoring threshold value;When the first difference is greater than default monitoring threshold value, there is aobvious number exception in characterization detection.
Description
Technical field
The present invention relates to the network communication technologies in the communications field, more particularly to a kind of aobvious number method for detecting abnormality and service
Device.
Background technique
With the continuous development of the communication technology, the networking telephone comes into being, more next due to the convenience of current Web vector graphic
More users begin to use the networking telephone to communicate with other users.General operator is based on public telephone switching network
(PSTN, Public Switched Telephone Network) and internet realize the communication function of the networking telephone
Energy.There are many existing products based on PSTN communication exploitation, for example, VOIP direct dialing, clawback, intermediate number virtual, converged communication
Multi-person conference etc., the above-mentioned product based on PSTN communication exploitation need to be communicated by PSTN network.But since the country transports
It is more complicated to seek quotient's operating environment, appearance when mutual game causes to be communicated using the networking telephone between domestic operator, each province
Aobvious number exception (number of caller identification is abnormal state), to affect the success rate of communication.
In the prior art, two are generally used in order to solve the problems, such as to occur when being communicated an aobvious number exception using the networking telephone
Kind of mode: (1), server the monitoring of aobvious number abnormal problem is carried out by customer complaint feedback;(2), by being communicated based on PSTN
The product of exploitation reports the address book data of each user to server, the server can according to the address list data of user into
The detection of the aobvious number abnormal problem of row
However, when adopting the scheme of above-mentioned prior art the monitoring or detection of realizing aobvious number abnormal problem, since user throws
The uncertainty and retardance for telling feedback, will lead to server carry out aobvious number abnormal problem detection timeliness it is low, and if
For user if finding to show number abnormal problem but not complaint and feedback, which just examines the problem for not measuring aobvious number exception
?.Furthermore there is the infringement to privacy of user in the mode that server obtains the address list of user.
Summary of the invention
In order to solve the above technical problems, an embodiment of the present invention is intended to provide the aobvious number method for detecting abnormality of one kind and server,
The timeliness and accuracy for detecting aobvious number abnormal problem can be improved in the case where not invading privacy of user.
The technical scheme of the present invention is realized as follows:
The embodiment of the invention provides the aobvious number method for detecting abnormality of one kind, comprising:
Obtain corresponding first communication data of two neighboring default detection time section and the second communication data;
According to first communication data, second communication data and default traffic model, the first monitoring number is determined
Value and the second monitoring numerical value, the first monitoring numerical value is corresponding with first communication data, the second monitoring numerical value and institute
It is corresponding to state the second communication data;
The first monitoring numerical value is compared with the first difference of the second monitoring numerical value with default monitoring threshold value;
When first difference is greater than the default monitoring threshold value, there is aobvious number exception in characterization detection.
The embodiment of the invention also provides a kind of servers, comprising:
Acquiring unit, for obtaining corresponding first communication data of two neighboring default detection time section and the second communication number
According to;
Determination unit, first communication data, second communication data for being obtained according to the acquiring unit
And default traffic model, determine that the first monitoring numerical value and the second monitoring numerical value, the first monitoring numerical value lead to described first
Letter data is corresponding, and the second monitoring numerical value is corresponding with second communication data;
Comparing unit, the first monitoring numerical value and described second for determining the determination unit monitor numerical value
First difference is compared with default monitoring threshold value;
Detection unit, for when the comparing unit compares first difference greater than the default monitoring threshold value,
There is aobvious number exception in characterization detection.
The embodiment of the invention provides the aobvious number method for detecting abnormality of one kind and servers, by obtaining two neighboring default inspection
Survey period corresponding first communication data and the second communication data;According to the first communication data, the second communication data and pre-
If traffic model, the first monitoring numerical value and the second monitoring numerical value are determined, the first monitoring numerical value is corresponding with first communication data,
The second monitoring numerical value is corresponding with second communication data;By first monitoring numerical value with second monitoring numerical value the first difference in advance
If monitoring threshold value is compared;When the first difference is greater than default monitoring threshold value, there is aobvious number exception in characterization detection.Using above-mentioned
Technic relization scheme, since server carries out unified analysis and inspection in the communication data carried out in communication process using user
It surveys, thus therefore the situation for judging whether current preset detection time section aobvious number exception occurs can not invade privacy of user
In the case where, realize the detection process of aobvious number exception, and communication data can be very good reaction signal intelligence, therefore, service
Device is accurate by the process that communication data is detected, that is, improves the accuracy of aobvious number abnormality detection.Furthermore due to clothes
Business device can carry out the detection of aobvious number exception in each current preset detection time section, can effectively avoid check frequency, thus
Improve the timeliness for detecting aobvious number abnormal problem.
Detailed description of the invention
Fig. 1 is a kind of structural schematic diagram of communication system architecture provided in an embodiment of the present invention;
Fig. 2 is a kind of flow chart one of aobvious number method for detecting abnormality provided in an embodiment of the present invention;
Fig. 3 is a kind of flowchart 2 of aobvious number method for detecting abnormality provided in an embodiment of the present invention;
Fig. 4 is a kind of flow chart 3 of aobvious number method for detecting abnormality provided in an embodiment of the present invention;
Fig. 5 is a kind of structural schematic diagram of communication system architecture based on VOIP direct dialing provided in an embodiment of the present invention;
Fig. 6 is the interface schematic diagram provided in an embodiment of the present invention when calling is called in aobvious number exception;
Fig. 7 is the interface schematic diagram provided in an embodiment of the present invention when calling is called after solving aobvious number exception;
Fig. 8 is a kind of flow chart four of aobvious number method for detecting abnormality provided in an embodiment of the present invention;
Fig. 9 is a kind of structural schematic diagram one of server provided in an embodiment of the present invention;
Figure 10 is a kind of structural schematic diagram two of server provided in an embodiment of the present invention;
Figure 11 is a kind of structural schematic diagram three of server provided in an embodiment of the present invention;
Figure 12 is a kind of structural schematic diagram four of server provided in an embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description.
PSTN:Public Switched Telephone Network, Public Switched Telephone Network, one kind is commonly used old-fashioned
Telephone system, i.e. common telephone network in user's daily life.
SIP:Session Initiation Protocol, session initiation protocol are by internet engineering task group
The multimedia communication protocol that (IETF, Internet Engineering Task Force) is formulated.
H.323: a set of standard issued by the Bureau of Standards, international telecommunication union telecommunication (ITU-T), it defines a set of counting
The agreement of audio and video communication is realized in calculation machine network.What existing frequently-used netmeeting software and network telephone software used
The H.323 protocol suite that International Telecommunication Union (ITU-T) formulates, including H.225, H.245, Q.931 etc..
SIP TRUNK: one kind being based on standard SIP protocol system.
APP: computer applied algorithm.
Caller: the user of call request is actively initiated when double-talk.
It is called: the voice communication user of caller initiation is answered when double-talk.
VOIP direct dialing: caller signaling gets ahead internet to PSTN communications platform, and PSTN communications platform walks operator
PSTN network calls through called, and caller voice flows away internet to PSTN communications platform, is called off PSTN network voice flow
PSTN communications platform is gone to, PSTN communications platform transfer both sides' voice Rich Media stream is logical to the one kind for realizing both sides' voice communication
Words mode.
Clawback: both call sides number and call request are issued PSTN communications platform by the caller internet that gets ahead,
PSTN communications platform walks operator's PSTN network and calls through caller, caller go further after answering operator's PSTN network call through it is called,
PSTN communications platform transfer both sides' voice Rich Media stream is to realize a kind of talking mode of both sides' voice communication.
Virtual intermediate number: in order to protect user's communication both sides' telephone number privacy, one is seen in both sides' voice communication
One temporary phone number of the non-true number of other side.
Converged communication: Unified Communication, abbreviation UC are also often translated as Unified Communication.Converged communication is
Refer to, computer technology is merged with conventional communication techniques the new traffic mode of one, fusion calculation machine network and traditional communication net
Network realizes that phone, fax, data transmission, audio/video conference, call center, instant messaging etc. are numerous in a network platform
Application service.
Blind area: PSTN communications platform calls certain class area by PSTN network and fails, and this kind of call failure area claims blind area.
ASR:Answer Seizure Ratio is answered rate (communication success rate), called to answer sum/calling sum.
ACD:Average Call Duration, average call duration (average communication duration).
AAD:Average Answer Duration averagely answers waiting time (average waiting communication time), from user
Mobile phone jingle bell answers duration i.e. (Answer Time-Start Ring Time) to user.
Aobvious number exception: when by operator's PSTN network, by SIP or H.323 agreement when PSTN communication platform specify quilt
It is display of calling or other legal numbers, but called display of calling when receiving calling is not specified legal of PSTN communication platform
The case where number.
The communication system architecture schematic diagram of embodiment shows caller use referring to Fig.1 to realize the present invention as shown in Figure 1
Family carries out the client of the application program (APP, Application) (for example, game application) of network communication on first terminal 2
It is carried out by its corresponding server 1, and by Tandem Gateway 6 and using the called subscriber of the second terminal 5 of carrier network 3
The system of communication.Wherein, first terminal 2, second terminal 5 and server 1 can be multiple.Above-mentioned communication system includes one
Or the first terminals 2 of multiple application clients for being equipped with network communication, one or more second terminal 5 to be communicated with
And one or more servers 1, these first terminals 2 and server 1 are connected by network 4.Being equipped in first terminal 2 can be into
The client of capable or managing network communication application.Wherein, above-mentioned client can be the networking telephone etc. installed in first terminal 2
Software.In aobvious number method for detecting abnormality provided in an embodiment of the present invention, server 1 can at least one first terminal 2 into
The information exchange (at least one first terminal 2 uploads at least one communication data to server 1) of row communication data, the server
1 by the analysis at least one communication data, detects the situation of aobvious number exception, and will make accordingly settling mode, makes
It obtains the client that at least one terminal 2 passes through and carries out normal communication service at least one terminal 5.
It should be noted that communication system provided in an embodiment of the present invention is that calling subscriber passes through the net on first terminal 2
The communication system that network phone can be communicated with called subscriber.Server 1 is at least one corresponding first end of calling subscriber
The background server (communications platform) at end 2.The application scenarios of the embodiment of the present invention can be with are as follows: passes through internet and PSTN network
Under the premise of the network for realizing communication.At this point, server 1 can be PSTN communications platform, carrier network 3 can be operator
PSTN network, the PSTN communications platform are generally used with operator's PSTN network by the signalling communication that Tandem Gateway 6 carries out
SIP or H.323.As shown in Figure 1, PSTN communications platform may include: Media Stream access server, transcoding cluster server and
SIP TRUNK gateway etc..Operator's PSTN network may include: Media Gateway Control Function MGCF, gateway (SGW,
Serving GateWay)/Media Gateway (MGW, Media Gateway) and MSC-Server (Mobile Switching
Center-server) etc..
It should be noted that the present invention is the following examples proposed based on Fig. 1.
Embodiment one
The embodiment of the invention provides the aobvious number method for detecting abnormality of one kind, as shown in Fig. 2, this method may include:
S101, corresponding first communication data of two neighboring default detection time section and the second communication data are obtained.
In embodiments of the present invention, the framework of the communication system based on Fig. 1, the first user (caller or calling subscriber) use
First terminal is led to by background server and the owner called subscriber (called) of the second terminal using carrier network
Communication service.
Specifically, server is when previous default detection time section terminates (i.e. current preset detection time section starts),
Obtain first communication data corresponding at least one first user;And the server is in current preset detection time
At the end of section, second communication data corresponding at least one second user is obtained.
Specifically, in embodiments of the present invention, the first user uses the network communication applications (network being arranged on first terminal
Phone application or networking telephone APP) and called subscriber's progress communication service.Wherein, the communication service in the embodiment of the present invention can
Think the mobile communication businesses such as telephone service, short message service, the embodiment of the present invention is with no restriction.In current preset detection time section
When beginning, after server obtains the first communication data corresponding at least one first user, current preset inspection have passed through
It surveys in the time span of period, may there is the first new user to carry out communication service using its corresponding first terminal, because
This, at the end of current preset detection time section, the server need to obtain again in current preset detection time section at least
Corresponding second communication data of one second user.
It should be noted that in embodiments of the present invention, server, which will be separated by one section of default detection time section, to be shown
Number abnormality detection process.The embodiment of the present invention by describe one of current preset detection time section aobvious number abnormality detecting process come
Embody the aobvious number abnormality detecting process of the embodiment of the present invention.When server carries out presetting detection time section for the first time, being cannot be real
The process of number abnormality detection is now shown, an aobvious number method for detecting abnormality provided in an embodiment of the present invention is in second of default spine
Between section reach when start the cycle over realization.
Optionally, the default detection time section in the embodiment of the present invention can be periodically, be also possible to preset
Good different time sections, the concrete implementation mode embodiment of the present invention is with no restriction.For example, default detection time section can be 30
Minute.
It should be noted that in the embodiment of the present invention, at least one first user using the same network communication applications into
When row communication service, the server in the embodiment of the present invention is the background communication platform of the same network communication applications.For example,
The embodiment of the present invention can realize communication service based on PSTN network, and therefore, server can be PSTN network communications platform.This
The aobvious number exception of server detection in inventive embodiments is the aobvious number exception of network communication applications corresponding with the server
Situation.
In detail, after server enters aobvious number abnormality detection process, current preset detection time section start time, the service
Device, which obtains in previous default detection time section, uses corresponding first communication data of first terminal at least one first user,
First communication data is to characterize at least one communication of the first user when communicating with called subscriber to show number related data, in detail
The description of the first thin communication data will be illustrated in subsequent embodiment.Wherein, first terminal is that calling subscriber uses
One general designation (can be multiple terminals) of terminal, called subscriber are called general designation (can be multiple users), and the present invention is real
Apply example with no restriction.
It should be noted that at least one second user in the embodiment of the present invention is in current preset detection time section
Caller or calling subscriber.Wherein, at least one first user and at least one second user can be identical calling subscriber,
It may be the identical calling subscriber in part, can also be complete different calling subscriber, at least one specific second use
The identity at family is determined by actual signal intelligence, and the embodiment of the present invention is with no restriction.
It should be noted that server is in the communication for receiving at least one the first user that first terminal reports in real time
Data, that is to say, that as long as there is user to carry out communication service using the network communication applications on its first terminal, first end
Relevant communication data is just reported to server by end.And in current preset detection time section start time, which only needs
Obtain in previous default detection time section at least one first user using corresponding first communication data of first terminal i.e.
It can.And in current preset detection time section arrival time, which need to only be obtained in current preset detection time section and extremely
A few second user uses corresponding second communication data of first terminal, the second communication data be characterize at least one the
Communication of two users when communicating with called subscriber shows number related data.
Specifically, server receives multiple first communication requests corresponding with multiple first users, multiple first communication
Multiple first communication datas and information of home location corresponding with multiple first users are carried in request, multiple first communication is asked
Ask, multiple first communication data and information of home location corresponding with multiple first user correspond respectively, multiple
One communication request is issued by the corresponding first terminal of multiple first users;Server is corresponding according to multiple first users
Information of home location obtains at least one first communication data with the first ownership place from multiple first communication datas.And
Server receives corresponding with multiple second users multiple second communication requests, and multiple the are carried in multiple second communication request
Two communication datas and information of home location corresponding with multiple second user, multiple second communication request, multiple second are led to
Letter data and information of home location corresponding with multiple second user correspond respectively, and multiple second communication request is to pass through
The corresponding first terminal of multiple second users issues;Server is according to the corresponding information of home location of multiple second users, from more
At least one second communication data with the first ownership place is obtained in a second communication data.
Further, server can also only obtain multiple first communication datas, according in multiple first communication datas
The first user telephone number, check out information of home location.The embodiment of the present invention does not limit the acquisition side of information of home location
Formula.
It should be noted that received multiple first users of server be previous default detection time section in, due to
The corresponding ownership place of multiple first users (calling subscriber) be it is not necessarily identical, therefore, the server in the embodiment of the present invention
It can be the acquisition carried out according to information of home location when obtaining the first communication data of at least one the first user.It is such
Words can be handled the pressure of mass data with server-less, improve the data-handling capacity of server.
Further, server can also only obtain multiple second communication datas, according in multiple second communication datas
Second user telephone number, check out information of home location.The embodiment of the present invention does not limit the acquisition side of information of home location
Formula.It should be noted that the received multiple second users of server are in current preset detection time section, due to multiple second
The corresponding ownership place of user (calling subscriber) be it is not necessarily identical, therefore, server in the embodiment of the present invention obtains at least
It can be the acquisition carried out according to information of home location when first communication data of one second user.It in this case, can be with
Server-less handles the pressure of mass data, improves the data-handling capacity of server.Furthermore in embodiments of the present invention,
The selection of the ownership place of at least one second user should be consistent with the belongingness of at least one the first user above-mentioned, in this way,
Can be in the case where same home ground, the variation of the communication data of more adjacent default detection time section.
Further, server can also be corresponding with the incoming call on same home ground by obtaining the exhalation on same home ground
First communication data and the second communication data, to detect every communication line (i.e. consistent, dialed field one in master home ground
Cause) aobvious number exception problem.
It should be noted that the quantity of the first user of at least one of embodiment of the present invention and at least one second user
Quantity should be as more as possible, otherwise server detect aobvious number exception reference significance it is more preferable, for example, 100 the first users
More than 100 second users.
S102, according to the first communication data, the second communication data and default traffic model, determine the first monitoring numerical value and
Second monitoring numerical value, the first monitoring numerical value is corresponding with first communication data, this second monitors numerical value and second communicate number with this
According to correspondence.
Server is obtaining the first communication data and current preset detection time in previous default detection time section
After the second communication data in section, so that it may be shown according to the variation of the communication data of two neighboring default detection time section
Number exception has detected.Specifically, server first will determine the first monitoring according to the first communication data and default traffic model
Numerical value;And the server determines the second monitoring numerical value, the server is again according to the second communication data and default traffic model
Subsequent detection process is carried out based on the first monitoring numerical value determined and the second monitoring numerical value.
It should be noted that the first monitoring numerical value and the second monitoring numerical value in the embodiment of the present invention are for characterizing caller use
The numerical value of communication synthesis situation of the family in default detection time section embodies.
It should be noted that default traffic model is the processing model that can be processed into monitoring numerical value with communication data.This hair
Default traffic model in bright embodiment is the model for determining the communication synthesis situation in default detection time section.
It is understood that in embodiments of the present invention, server does not directly adopt communication data and carries out aobvious number exception
Detection and analysis, but use monitoring numerical value as the referential data of aobvious number abnormality detection, this is because each default when detecting
Between in section calling subscriber carry out communication service number and situation it is not uncertain, while each default detection time section can also
It can be different, it is real if the standard of detection is bad to be defined if directlying adopt the detection that communication data carries out aobvious number exception
Existing difficulty is larger.Furthermore it causes the communication abnormality situation of communication data exception very much, therefore, relies solely on simple received logical
If situation of the letter data to judge the red aobvious number exception of communication abnormality, testing result inaccuracy may be such that, alternatively, one
The communication data of default detection time section is less, may cause the blind area etc. of aobvious number abnormality detection, therefore, in the embodiment of the present invention
Referential data of the server using monitoring numerical value as aobvious number abnormality detection, when show number abnormality detecting process, Neng Gouti
High server carries out the accuracy and flexibility of aobvious number abnormality detection.
S103, the first monitoring numerical value is compared with the first difference of the second monitoring numerical value with default monitoring threshold value.
Server is after determining the first monitoring numerical value and the second monitoring numerical value, since the server defines adjacent two
The monitoring numerical value of a default detection time section, in this case, the server can continue the detection process of aobvious number exception
, specifically, the first monitoring numerical value and the second monitoring numerical value can be carried out difference operation by server, obtain the absolute value of difference operation
(the first difference), and first difference is compared with default monitoring threshold value, to be made whether to be aobvious according to comparison result
The detection of number exception.
It should be noted that the server of the embodiment of the present invention is the monitoring number by two neighboring default detection time section
The fluctuation of value carries out the detection of aobvious number exception with default monitoring threshold value.The embodiment of the present invention can also be reasonable by other
The fluctuation of inspection policies and the monitoring numerical value of two neighboring default detection time section carries out the detection of aobvious number exception, and the present invention is real
Apply example with no restriction.
Further, it can be a specific numerical value that monitoring threshold value is preset in the embodiment of the present invention, or one
Preset numberical range, or according to each default respectively arranged preset threshold of detection time section etc., specific default monitoring
The form embodiment of the present invention of threshold value is with no restriction.For example, default monitoring threshold value can be 100.Specific default monitoring threshold value
Value be by practical experience or the obtained believable numerical value of experiment.
It should be noted that the first difference in the embodiment of the present invention is the difference of the first monitoring data and the second monitoring data
Absolute value after operation.
S104, when the first difference is greater than default monitoring threshold value, there is aobvious number exception in characterization detection.
First monitoring numerical value is compared it with the first difference of the second monitoring numerical value with default monitoring threshold value by server
Afterwards, for available two class as a result, a kind of be greater than default monitoring threshold value for the first difference, another kind of is that the first difference is less than or equal in advance
If monitoring threshold value.Specifically, characterization server detects that communication occurs aobvious number when the first difference is greater than default monitoring threshold value
Abnormal problem.
It is understood that if the first user or second user (that is calling subscriber) use corresponding first
When network communication applications in terminal carry out communication service, in normal situation, monitor numerical value variation will not fluctuate it is very big, because
This, if the fluctuation for comparing the monitoring numerical value of two neighboring default detection time section has gone out greatly default monitoring threshold value,
Just illustrate that server detects that second user uses the network communication applications on corresponding first terminal can when carrying out communication service
Aobvious number exception can occur.
It should be noted that the first user or second user (that is calling subscriber) make in the embodiment of the present invention
With the network communication applications on corresponding first terminal carry out communication service form can there are many, the embodiment of the present invention is not
Limitation.It will be specifically described in detail in subsequent embodiment.
Further, as shown in figure 3, after S103, the embodiment of the invention provides the aobvious number method for detecting abnormality of one kind
Include the steps that arranged side by side with S104: S105.It is specific as follows:
S105, when the first difference be less than or equal to the default monitoring threshold value when, characterization do not detect appearance show number exception.
First monitoring numerical value is compared it with the first difference of the second monitoring numerical value with default monitoring threshold value by server
Afterwards, for available two class as a result, a kind of be greater than default monitoring threshold value for the first difference, another kind of is that the first difference is less than or equal in advance
If monitoring threshold value.Specifically, characterization server detects that communication does not occur when the first difference is less than or equal to default monitoring threshold value
The problem of aobvious number exception.
It is understood that if the first user or second user (that is calling subscriber) use corresponding first
When network communication applications in terminal carry out communication service, in normal situation, monitor numerical value variation will not fluctuate it is very big, because
This, if compare two neighboring default detection time section monitoring numerical value fluctuation without departing from default monitoring threshold value when,
Just illustrate that server detects when second user uses the network communication applications progress communication service on corresponding first terminal not
There is aobvious number exception.
It is understood that using above-mentioned technic relization scheme, since server uses user in carrying out communication process
Communication data carry out unified analysis and detection, to judge whether current preset detection time section the feelings of aobvious number exception occurs
Therefore condition can realize the detection process of aobvious number exception in the case where not invading privacy of user, and communication data can be with
Reaction signal intelligence well, therefore, server is accurate by the process that communication data is detected, that is, improves aobvious number
The accuracy of abnormality detection.Furthermore since server can carry out the detection of aobvious number exception in each current preset detection time section,
Check frequency can be effectively avoided, to improve the timeliness for detecting aobvious number abnormal problem.
Further, as shown in figure 4, after S104, the embodiment of the invention also provides the aobvious number abnormality detection sides of one kind
Method, this method may include: S106-S107.It is specific as follows:
The current network communication mode of S106, detection.
It should be noted that server detect calling subscriber using first terminal carry out network traffic when go out
The problem of aobvious number exception is showed, then server need to carry out corresponding dynamic adjustment just to solve to occur in communication aobvious number is different
Normal problem.
In embodiments of the present invention, when server detects aobvious number exception, start to detect current network communication mode.
It should be noted that being based on PSTN network, calling subscriber led to using the network on corresponding first terminal
Letter application carry out when communication service the communication mode that can use can there are many, the embodiment of the present invention is using one of conduct
Current network communication mode realizes communication.
Optionally, it is based on PSTN network, current network communication mode can one kind once: VOIP direct dialing, clawback, empty
Quasi- intermediate number and converged communication.
S107, the first network communication different from current network communication mode is selected from preset network communication mode
Mode is communicated.
After server detected current network communication mode as any communication mode, since server detects
There is aobvious number exception using current network communication mode out, therefore, just also a kind of communication mode communicates server to realize,
To avoid the problem of aobvious number exception.
It should be noted that preset network communication mode in the embodiment of the present invention can be with are as follows: VOIP direct dialing, clawback,
Virtual intermediate number and converged communication.Therefore, as long as server selects to lead to current network from preset network communication mode
The different first network communication mode of letter mode carries out communication can.
Illustratively, in aobvious number detection method provided in an embodiment of the present invention, server use at the beginning VOIP dial directly into
Row network communication (its communication system architecture such as Fig. 5), in current preset detection time section, as shown in fig. 6, server detects
When calling subscriber is made a phone call using (the Internet telephony application) to called subscriber using first on first terminal, called subscriber
There is exception in the number of caller identification in corresponding second terminal, is displayed without incoming number, at this moment, server is straight by VOIP
It dials and is switched to clawback, with regard to solving the problems, such as aobvious number exception, at this moment, calling subscriber as shown in Figure 7 is reused on first terminal
When first application (the Internet telephony application) is made a phone call to the corresponding second terminal of called subscriber, called subscriber corresponding second
Telephone number (such as the telephone number of calling subscriber are as follows: 17033333333) of calling subscriber is shown in terminal.
Further, when server has judged the problem of aobvious number exception according to ownership place, server solution aobvious number different
Normal problem is just located in aobvious number more problems when the corresponding communication line of a certain ownership place carries out communication service, in this case
It can be aobvious to eliminate so that staff carries out the maintenance of communication line problem by the more accurate of the problem positioning of aobvious number exception
The problem of number exception.
It is understood that the accuracy and timeliness that show number exception are detected since server improves, to improve
Server solves the efficiency and effect of aobvious number exception.
Embodiment two
The embodiment of the invention provides the aobvious number method for detecting abnormality of one kind, as shown in figure 8, this method may include:
S201, at the end of previous default detection time section, obtain it is corresponding at least one first user first lead to
Letter data, which includes: when the first communication success rate, the first average communication duration and the first average communication wait
It is long.
Here, the realization process of S201 is referred to the description of the realization process of aforementioned S101.
S202, at the end of current preset detection time section, obtain it is corresponding at least one second user second communicate
Data, which includes: when the second communication success rate, the second average communication duration and the second average communication wait
It is long.
Here, the realization process of S202 is referred to the description of the realization process of aforementioned S101.
S203, success rate, the first average communication duration, the first average communication waiting time are communicated according to first and is preset
Traffic model determines the first monitoring numerical value.
S204, success rate, the second average communication duration, the second average communication waiting time are communicated according to second and is preset
Traffic model determines the second monitoring numerical value.
It should be noted that the communication data in the embodiment of the present invention can specifically include: communication success rate, average communication
Duration and average communication standby duration.Therefore, the first communication data can include: the first communication success rate, it is first average logical
Believe duration, the first average communication waiting time;Second communication data can include: the second communication success rate, second average logical
Believe duration, the second average communication waiting time.
Server is obtaining the first communication data and current preset detection time in previous default detection time section
After the second communication data in section, so that it may be shown according to the variation of the communication data of two neighboring default detection time section
Number exception has detected.Specifically, server will first be averaged according to the first communication success rate, the first average communication duration, first
Communication standby duration and default traffic model determine the first monitoring numerical value;And the server according to second communication success rate,
Second average communication duration, the second average communication waiting time and default traffic model, determine the second monitoring numerical value, the service
Device carries out subsequent detection process based on the first monitoring numerical value determined and the second monitoring numerical value again.
It should be noted that the first monitoring numerical value and the second monitoring numerical value in the embodiment of the present invention are for characterizing caller use
The numerical value of communication synthesis situation of the family in default detection time section embodies.
It should be noted that default traffic model is the processing model that can be processed into monitoring numerical value with communication data.This hair
Default traffic model in bright embodiment is the model for determining the communication synthesis situation in default detection time section.
Illustratively, the default traffic model in the embodiment of the present invention are as follows:
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one pre-
If the corresponding communication success rate of detection time section, ACD is the corresponding average call duration of one default detection time section,
AAD is one default detection time section corresponding average communication waiting time, w1For corresponding default first weight of ASR, w2
For corresponding default second weight of ACD.
It should be noted that the w in the embodiment of the present invention1Value can by actual operation data or statistics experience obtain
It arrives, for example, w1Can from [9-12] value, w2Value can be 1.
Illustratively, communication data is illustrated for making a phone call specifically:
ASR=is called to answer sum/calling sum (unit percent value, range 0~100);
The ACD=flat logical duration of call (unit second);
AAD=is averagely answered waiting time, i.e., the called subscriber of default detection time section is from hearing calling the tinkle of bells to answering
Average waiting duration (unit second).Default monitoring model are as follows:
Weight=ASR*10+ACD*1+AAD∧2
It is understood that in embodiments of the present invention, server does not directly adopt communication data and carries out aobvious number exception
Detection and analysis, but use monitoring numerical value as the referential data of aobvious number abnormality detection, this is because each default when detecting
Between in section calling subscriber carry out communication service number and situation it is not uncertain, while each default detection time section can also
It can be different, it is real if the standard of detection is bad to be defined if directlying adopt the detection that communication data carries out aobvious number exception
Existing difficulty is larger.Furthermore it causes the communication abnormality situation of communication data exception very much, therefore, relies solely on simple received logical
If situation of the letter data to judge the red aobvious number exception of communication abnormality, testing result inaccuracy may be such that, alternatively, one
The communication data of default detection time section is less, may cause the blind area etc. of aobvious number abnormality detection, therefore, in the embodiment of the present invention
Referential data of the server using monitoring numerical value as aobvious number abnormality detection, when show number abnormality detecting process, Neng Gouti
High server carries out the accuracy and flexibility of aobvious number abnormality detection.
S205, the first monitoring numerical value is compared with the first difference of the second monitoring numerical value with default monitoring threshold value.
Here, the realization process of S205 is referred to the description of the realization process of aforementioned S103.
S206, when the first difference is greater than default monitoring threshold value, there is aobvious number exception in characterization detection.
Here, the realization process of S206 is referred to the description of the realization process of aforementioned S104.
The current network communication mode of S207, detection.
Here, the realization process of S207 is referred to the description of the realization process of aforementioned S106.
S208, the first network communication different from current network communication mode is selected from preset network communication mode
Mode is communicated.
Here, the realization process of S208 is referred to the description of the realization process of aforementioned S107.
Further, the method for aobvious number abnormality detection provided in an embodiment of the present invention can apply the realization in the second application
A link in the process.The second application in the embodiment of the present invention (needs to use to need to use the application of network communication
The application for the other function of communication services such as make a phone call or send short messages).It is illustratively illustrated below.
The embodiment of the invention provides a kind of application scenarios of aobvious number method for detecting abnormality, first terminal starting second is answered
With;When the second application starting, use the network communicating function of the second application to service based on the first user behavior first terminal
Device sends the first call request, which is used to call the called subscriber using second terminal.And second terminal connects
Display number in the first call request received be mistake or messy code, called subscriber, which sees, may not connect electricity when messy code
Words, to affect the realization of the second application.(for example, the second application is that taxi-hailing software is called a taxi to protect the privacy of client
Software carries out telephone communication service using the communication mode of the virtual intermediate number networking telephone.If order driver makes a phone call to client
Asking About The Address or when notifying client to arrived position, client sees that incoming number is that messy code may not answer the call, from
And the difficulty for the function realization that causes to call a taxi increases).At this moment, due to being integrated with service provided in an embodiment of the present invention in the second application
Device shows the functional sequence of number exception, therefore, server backstage by embodiment once or the realization of embodiment two may detect
This aobvious number exception has been arrived, and has been understood certainly, in this way, when thering is second user to call to called subscriber again, energy
Enough normal display incoming numbers, to ensure that the normal realization of the second application.That is, provided in an embodiment of the present invention
A kind of aobvious number method for detecting abnormality can be good at guaranteeing that the business of the second application is normally carried out in the second application.
Embodiment three
As shown in figure 9, the embodiment of the invention provides a kind of server 1, which may include:
Acquiring unit 10, for obtaining corresponding first communication data of two neighboring default detection time section and the second communication
Data.
Determination unit 11, first communication data, second communication for being obtained according to the acquiring unit 10
Data and default traffic model determine the first monitoring numerical value and the second monitoring numerical value, the first monitoring numerical value and described the
One communication data is corresponding, and the second monitoring numerical value is corresponding with second communication data.
Comparing unit 12, the first monitoring numerical value and the second monitoring number for determining the determination unit 11
First difference of value is compared with default monitoring threshold value.
Detection unit 13, for comparing first difference greater than the default monitoring threshold value when the comparing unit 12
When, there is aobvious number exception in characterization detection.
Optionally, first communication data that the acquiring unit 10 obtains includes: the first communication success rate, first flat
Equal communication time and the first average communication waiting time;Second communication data includes: the second communication success rate, second are averaged
Communication time and the second average communication waiting time.
Optionally, the acquiring unit 10, specifically for obtaining when previous default detection time section starts and at least
Corresponding first communication data of one the first user;And at the end of the current preset detection time section, obtain with
Corresponding second communication data of at least one second user.
Optionally, Fig. 9, as shown in Figure 10, the server 1 further include: receiving unit 14 are based on.
The receiving unit 14, it is the multiple for receiving multiple first communication requests corresponding with multiple first users
Multiple first communication datas and information of home location corresponding with the multiple first user are carried in first communication request, it is described more
A first communication request, the multiple first communication data and information of home location corresponding with the multiple first user difference one
One is corresponding.
The acquiring unit 10 is specifically used for corresponding according to received the multiple first user of the receiving unit 14
Information of home location, obtaining from the multiple first communication data has at least one first communication number described in the first ownership place
According to.
Optionally, the receiving unit 14 is also used to receive multiple second communication requests corresponding with multiple second users,
Multiple second communication datas and ownership place corresponding with the multiple second user letter are carried in the multiple second communication request
Breath, the multiple second communication request, the multiple second communication data and ownership place corresponding with the multiple second user
Information corresponds respectively.
The acquiring unit 10, also particularly useful for corresponding according to the received the multiple second user of the receiving unit 14
Information of home location, from the multiple second communication data obtain have first ownership place described at least one second
Communication data.
Optionally, the determination unit 11, specifically for according to the acquiring unit 10 obtain it is described first communication at
Power, the first average communication duration, the first average communication waiting time and the default traffic model, determine institute
State the first monitoring numerical value;And it is averaged according to the second communication success rate, the second average communication duration, described second
Communication standby duration and the default traffic model determine the second monitoring numerical value.
Optionally, the default traffic model are as follows:
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one pre-
If the corresponding communication success rate of detection time section, ACD is the corresponding average call duration of one default detection time section,
AAD is one default detection time section corresponding average communication waiting time, w1For corresponding default first weight of ASR, w2
For corresponding default second weight of ACD.
Optionally, the detection unit 13 is also used to the comparing unit 12 for the first monitoring numerical value and described the
After first difference of two monitoring numerical value is compared with default monitoring threshold value, when the comparing unit 12 compares described first
When difference is less than or equal to the default monitoring threshold value, characterization, which does not detect, there is the aobvious number exception.
Optionally, Figure 10, as shown in figure 11, the server 1 further include: communication unit 15 are based on.
The detection unit 13 is also used to described when the comparing unit 12 compares first difference greater than described pre-
If monitor threshold value, after aobvious number exception occurs in characterization detection, current network communication mode is detected.
The communication unit 15 is detected for selecting from preset network communication mode with the detection unit 13
The different first network communication mode of the current network communication mode is communicated.
As shown in figure 12, in practical applications, above-mentioned acquiring unit 10, determination unit 11, comparing unit 12, detection unit
13 and communication unit 15 all can by be located at server on processor 16 realize, can be central processing unit (CPU), microprocessor
(MPU), digital signal processor (DSP) or field programmable gate array (FPGA) etc. realize that above-mentioned receiving unit 14 can be by connecing
It receives device 17 and realizes that the server further includes transmitter 18 and storage medium 19, the storage medium 19, transmitter 18, receiver 17
It can be connect by system bus 110 with processor 16, wherein storage medium 19 is for storing executable program code, the journey
Sequence code includes computer operation instruction, and storage medium 19 may include high speed RAM memory, it is also possible to further include non-volatile
Memory, for example, at least one magnetic disk storage.
It should be understood by those skilled in the art that, the embodiment of the present invention can provide as method, system or computer program
Product.Therefore, the shape of hardware embodiment, software implementation or embodiment combining software and hardware aspects can be used in the present invention
Formula.Moreover, the present invention, which can be used, can use storage in the computer that one or more wherein includes computer usable program code
The form for the computer program product implemented on medium (including but not limited to magnetic disk storage and optical memory etc.).
The present invention be referring to according to the method for the embodiment of the present invention, the process of equipment (system) and computer program product
Figure and/or block diagram describe.It should be understood that every one stream in flowchart and/or the block diagram can be realized by computer program instructions
The combination of process and/or box in journey and/or box and flowchart and/or the block diagram.It can provide these computer programs
Instruct the processor of general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce
A raw machine, so that being generated by the instruction that computer or the processor of other programmable data processing devices execute for real
The device for the function of being specified in present one or more flows of the flowchart and/or one or more blocks of the block diagram.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates,
Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or
The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or
The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one
The step of function of being specified in a box or multiple boxes.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the scope of the present invention.
Claims (18)
1. the aobvious number method for detecting abnormality of one kind characterized by comprising
Obtain corresponding first communication data of two neighboring default detection time section and the second communication data;
According to first communication data, second communication data and default traffic model, determine the first monitoring numerical value and
Second monitoring numerical value, the first monitoring numerical value is corresponding with first communication data, and described second monitors numerical value and described the
Two communication datas are corresponding;
The first monitoring numerical value is compared with the first difference of the second monitoring numerical value with default monitoring threshold value;
When first difference is greater than the default monitoring threshold value, there is aobvious number exception in characterization detection.
2. the method according to claim 1, wherein
First communication data includes: when the first communication success rate, the first average communication duration and the first average communication wait
It is long;Second communication data includes: when the second communication success rate, the second average communication duration and the second average communication wait
It is long.
3. the method according to claim 1, wherein the two neighboring default detection time section of acquisition is corresponding
First communication data and the second communication data, comprising:
At the end of previous default detection time section, the first communication number corresponding at least one first user is obtained
According to;
At the end of current preset detection time section, second communication data corresponding at least one second user is obtained.
4. according to the method described in claim 3, it is characterized in that, the acquisition is corresponding at least one first user described
First communication data, comprising:
Corresponding with multiple first users multiple first communication requests are received, multiple the are carried in the multiple first communication request
One communication data and information of home location corresponding with the multiple first user, it is the multiple first communication request, the multiple
First communication data and information of home location corresponding with the multiple first user correspond respectively;
According to the corresponding information of home location of the multiple first user, obtaining from the multiple first communication data has first
First communication data of ownership place.
5. according to the method described in claim 4, it is characterized in that, the acquisition is corresponding at least one second user described
Second communication data, comprising:
Corresponding with multiple second users multiple second communication requests are received, multiple the are carried in the multiple second communication request
Two communication datas and information of home location corresponding with the multiple second user, it is the multiple second communication request, the multiple
Second communication data and information of home location corresponding with the multiple second user correspond respectively;
According to the corresponding information of home location of the multiple second user, obtained from the multiple second communication data described in having
Second communication data of first ownership place.
6. according to the method described in claim 2, it is characterized in that, it is described according to first communication data, it is described second logical
Letter data and default traffic model determine the first monitoring numerical value and the second monitoring numerical value, comprising:
According to it is described first communication success rate, the first average communication duration, the first average communication waiting time and
The default traffic model determines the first monitoring numerical value;
According to it is described second communication success rate, the second average communication duration, the second average communication waiting time and
The default traffic model determines the second monitoring numerical value.
7. according to the method described in claim 6, it is characterized in that, the default traffic model are as follows:
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one default inspection
Period corresponding communication success rate is surveyed, ACD is the corresponding average call duration of one default detection time section, and AAD is
One default detection time section corresponding average communication waiting time, w1For corresponding default first weight of ASR, w2For ACD
Corresponding default second weight.
8. the method according to claim 1, wherein described by the first monitoring numerical value and second monitoring
After first difference of numerical value is compared with default monitoring threshold value, the method also includes:
When first difference is less than or equal to the default monitoring threshold value, characterization, which does not detect, there is the aobvious number exception.
9. method according to any one of claims 1 to 8, which is characterized in that described when first difference is greater than described
When default monitoring threshold value, after there is aobvious number exception in characterization detection, the method also includes:
Detect current network communication mode;
The first network communication mode different from the current network communication mode is selected from preset network communication mode
It is communicated.
10. a kind of server characterized by comprising
Acquiring unit, for obtaining corresponding first communication data of two neighboring default detection time section and the second communication data;
Determination unit, first communication data, second communication data for being obtained according to the acquiring unit and
Default traffic model determines that the first monitoring numerical value and the second monitoring numerical value, the first monitoring numerical value communicate number with described first
According to correspondence, the second monitoring numerical value is corresponding with second communication data;
Comparing unit, first of the first monitoring numerical value and the second monitoring numerical value for determining the determination unit
Difference is compared with default monitoring threshold value;
Detection unit, for characterizing when the comparing unit compares first difference greater than the default monitoring threshold value
There is aobvious number exception in detection.
11. server according to claim 10, which is characterized in that
First communication data that the acquiring unit obtains includes: the first communication success rate, the first average communication duration and
First average communication waiting time;Second communication data includes: the second communication success rate, the second average communication duration and the
Two average communication waiting times.
12. server according to claim 10, which is characterized in that
The acquiring unit is specifically used at the end of previous default detection time section, obtains and at least one first user
Corresponding first communication data;And at the end of current preset detection time section, obtain and at least one second user
Corresponding second communication data.
13. server according to claim 12, which is characterized in that the server further include: receiving unit;
The receiving unit, for receiving multiple first communication requests corresponding with multiple first users, the multiple first is logical
Believe and carries multiple first communication datas and information of home location corresponding with the multiple first user in request, the multiple first
Communication request, the multiple first communication data and information of home location corresponding with the multiple first user difference one are a pair of
It answers;
The acquiring unit is specifically used for being believed according to the corresponding ownership place of received the multiple first user of the receiving unit
Breath obtains first communication data with the first ownership place from the multiple first communication data.
14. server according to claim 13, which is characterized in that
The receiving unit, is also used to receive corresponding with multiple second users multiple second communication requests, and the multiple second
Carry multiple second communication datas and information of home location corresponding with the multiple second user in communication request, the multiple
Two communication requests, the multiple second communication data and information of home location corresponding with the multiple second user difference one are a pair of
It answers;
The acquiring unit, also particularly useful for according to the corresponding ownership place of the received the multiple second user of the receiving unit
Information obtains second communication data with first ownership place from the multiple second communication data.
15. server according to claim 11, which is characterized in that
The determination unit, specifically for the first communication success rate, described first flat obtained according to the acquiring unit
Equal communication time, the first average communication waiting time and the default traffic model determine the first monitoring numerical value;
And according to it is described second communication success rate, the second average communication duration, the second average communication waiting time and
The default traffic model determines the second monitoring numerical value.
16. server according to claim 15, which is characterized in that the default traffic model are as follows:
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one default inspection
Period corresponding communication success rate is surveyed, ACD is the corresponding average call duration of one default detection time section, and AAD is
One default detection time section corresponding average communication waiting time, w1For corresponding default first weight of ASR, w2For ACD
Corresponding default second weight.
17. server according to claim 10, which is characterized in that
The detection unit is also used to the comparing unit for the first monitoring numerical value and described second and monitors the first of numerical value
After difference is compared with default monitoring threshold value, when the comparing unit compares first difference less than or equal to described pre-
If monitor threshold value, characterization, which does not detect, there is the aobvious number exception.
18. server according to any one of claims 10 to 17, which is characterized in that the server further include: communication
Unit;
The detection unit is also used to described when the comparing unit compares first difference greater than the default monitoring threshold
When value, after aobvious number exception occurs in characterization detection, current network communication mode is detected;
The communication unit, for from preset network communication mode selection with it is detected by the detecting unit described current
The different first network communication mode of network communication mode communicated.
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