CN109348037A - A kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer - Google Patents

A kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer Download PDF

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Publication number
CN109348037A
CN109348037A CN201811432584.4A CN201811432584A CN109348037A CN 109348037 A CN109348037 A CN 109348037A CN 201811432584 A CN201811432584 A CN 201811432584A CN 109348037 A CN109348037 A CN 109348037A
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CN
China
Prior art keywords
list
answer
owner
similarity
robot
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Pending
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CN201811432584.4A
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Chinese (zh)
Inventor
张柏礼
徐珉川
周佑勇
游帆
周珊
周之恺
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Southeast University
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Southeast University
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Priority to CN201811432584.4A priority Critical patent/CN109348037A/en
Publication of CN109348037A publication Critical patent/CN109348037A/en
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/66Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
    • H04M1/663Preventing unauthorised calls to a telephone set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/10Network architectures or network communication protocols for network security for controlling access to devices or network resources
    • H04L63/101Access control lists [ACL]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/436Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party

Abstract

The anti-harassing and wrecking fixed telephone of the anti-swindle that the present invention relates to a kind of based on intelligent answer, gray list list and intelligent answer module are equipped in the fixed telephone, for each number dialled in, by intelligent answer module according to number and white list, number in blacklist and gray list is matched, if successful match and can be determined as known phone in white list, then ringing owner answers, if successful match and can be determined as known phone in blacklist, then direct rejection, if successful match and can be determined as known phone in gray list, if matching unsuccessful is determined as strange phone, it then enables robot and caller carries out intelligent answer, and according to question and answer contents extraction tagged words, ringing owner is determined whether by tagged words matching or gray list is added or blacklist is added.This telephone set can effectively differentiate whether Stranger Calls are harassing call, and be avoided that and harass owner because failing to judge and miss normal phone because of erroneous judgement.

Description

A kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer
Technical field
The present invention relates to technical field of communication safety and comprising more particularly to a kind of anti-harassing and wrecking of anti-swindle based on intelligent answer to fix Telephone set.
Background technique
Along with the high development of the communication technology, people utilize the communication technology such as telephone system, fasystem, SMS Platform, e-mail system, instant messaging etc. can realize remote contact at any time, and the frequency that people connect each other is increasingly Height, but people undoubtedly can outwardly divulge the connection of itself during communicating using these above-mentioned communication technologys Mode, the communication harassing and wrecking problem for thus just causing some such as harassing calls, harassing short message.Currently, due to communication harassing and wrecking Low in cost, the phenomenon that communication harassing and wrecking, is very universal, and communication harassing and wrecking have seriously affected normal work, study and the life of people It is living.
Nowadays, harassing call has become a chronic illness of modern society, and Producing reason is very complicated, is difficult in a short time Fundamentally prevented.Currently, the basic skills of reply is filtered using blacklist, is marked manually by user or network is lifted The mode of report constructs blacklist library, then carries out matching interception to incoming call.This method is fixed number and can be clearly defined Harassing call it is highly effective, but have the disadvantage that (1) if harassing and wrecking side pass through technological means realize incoming number dynamic become When change, this method will have no way of handling;(2) harassing call is from occurring having certain delay to user annotation, by system confirmation, herein User will also be harassed before;(3) whether it is defined as harassing call, there is very big personal subjectivity, it is believed that is exhausted Pair harassing and wrecking, and some people may think that and be helpful to oneself, and can also exist in network because of competitive relation etc Malice mark, so for network mark harassing call be likely to result in certain people think normal telephone even important phone And be intercepted, the delay that bank card is handled to caused by once is intercepted by automatic because of bank's phone if inventor.
Summary of the invention
The anti-harassing and wrecking fixed telephone of the anti-swindle that the purpose of the present invention is to provide a kind of based on intelligent answer, fixation electricity Phone carries out Classification and Identification processing to strange incoming call for normal telephone then ringing owner: i.e. for that can define Phone to harass and swindling then directly shields, and for explicitly phone robot then cannot be transferred to carry out intelligent answer by phone And question answering process recording is saved and transfers to owner to carry out manual identified into the machine storage or voice mail.
To achieve the goals above, the technical solution adopted by the present invention is, a kind of anti-swindle based on intelligent answer is anti-to disturb Fixed telephone is disturbed, white list, blacklist list, gray list list and intelligent answer mould are equipped in the fixed telephone Block arranges the incoming number that each is dialled in by intelligent answer module according to number and white list, blacklist and gray list Number in table is matched, if successful match and can be determined as known phone in white list, ringing owner is answered, if Successful match and it can be determined as known phone in blacklist, then direct rejection, if successful match and can be determined as in gray list Know phone, if matching is unsuccessful is determined as strange phone, enable robot and caller and carry out intelligent answer, and according to Question and answer contents extraction tagged words determine whether ringing owner by tagged words matching or gray list are added or black name is added It is single.
As an improvement of the present invention, for strange phone, enabling robot and caller first carries out intelligent answer, And according to question and answer contents extraction tagged words, form label set of words, then will mark term vector and preset suspicious entry base into Row similarity calculation generates ringing owner and answers and prompt owner to the number if similarity is lower than gray list threshold value It is grouped the modification and supplement of classification and marking word, if similarity is higher than gray list threshold value, question and answer is saved and records to this It is added in gray list in machine storage or voice mail and by incoming number.
As an improvement of the present invention, for the incoming number to match with gray list, then continue enable robot with Caller carries out intelligent answer, and regenerates label set of words according to question and answer content, and calculating marks term vector and can again The similarity for doubting entry base decides whether ringing owner according to similarity judgement or blacklist is added or continues to be included into ash List.
As an improvement of the present invention, the intelligent answer module includes strange phone identification module, robot question and answer Module, Dialog Token word extraction module, similarity calculation module, strange phone identification module connect robot question and answer module, machine Device people's question and answer module connects Dialog Token word extraction module and similarity calculation module;Strange phone identification module is used for each A incoming number dialled in judges that it is strange phone or known phone, and according to the strange phone of setting and known phone Disposal options are handled, and robot question and answer module carries out intelligent answer for enabling robot and caller, and asks intelligently After answering while Dialog Token word extraction module and similarity calculation module are triggered, Dialog Token word extraction module is used for basis Question and answer content extracts tagged words to incoming number in conversation content, forms label set of words, and label set of words is transmitted to In similarity calculation module, similarity calculation module be used for by tagged words generate label term vector, and will label term vector with can It doubts entry base and carries out similarity calculation.
As an improvement of the present invention, the strange phone of gray list threshold value is higher than for the similarity of tagged words, if The strange phone is sent a telegram here 2 times or more in 20 minutes, there is accident in order to prevent, then generates ringing owner and answer, and It prompts owner to be grouped the modification of classification and marking word after end of conversation, otherwise strange phone is added in gray list.
As an improvement of the present invention, for the incoming number to match with gray list, be marked word with it is suspicious When the similarity calculation of entry base, if similarity compared with the similarity of last time there is no being decreased obviously, to similarity Doubling operations are carried out, has reached blacklist threshold value by the similarity of doubling operations, has then directly hung up and return the incoming number Enter blacklist;If being not up to blacklist threshold value by the similarity of doubling operations, continue the incoming number to remain in ash In list;If similarity generates apparent decline compared with the similarity of last time, attenuation operations are carried out to similarity, are passed through It when the similarity of attenuation operations is less than gray list threshold value, then generates ringing owner and answers, owner couple is prompted after end of conversation This phone is grouped the modification and supplement of classification and marking word.
As an improvement of the present invention, if incoming number matches with telephone number in gray list member, by machine The similarity calculation of people and caller after intelligent answer through tagged words is confirmed as that the harassing call of blacklist can be classified as, According to presetting for owner, the operational mode of robot is switched to the mode of train/disciplining as a warning, that is, allow robot make great efforts maintain with The call of caller, and elongate the duration of call;If incoming number matches with telephone number in gray list member, and by machine The similarity calculation of people and caller after intelligent answer through tagged words is confirmed as that the fraudulent call of blacklist can be classified as, The incoming number is then forwarded to telecommunication complain center by the method for call forwarding or even department is investigated in public security.
As an improvement of the present invention, the gray list list is that robot handles strange phone list generated, Including incoming number, incoming call time, tagged words and corresponding recording link, owner can be to robot generation in list Tagged words are modified and are supplemented, and can determine for be included into white list the incoming number in list be still included into blacklist or It is constant.
As an improvement of the present invention, the incoming call new in order to not influence owner's telephony access, can answer robot The incoming call answered provides seamless branches call function, can be according to the setting of owner, in the case where caller is without discovering, by phone Call forwarding is to special service centre/complaint center's phone.
Compared with the existing technology, intelligent telephone set proposed by the invention can effectively avoid swindle and harassing call to machine Main work, study, life form interference, save valuable time, at the same also avoid the shielding because of inaccuracy cause it is normal very It is delayed to important phone.
Detailed description of the invention
Fig. 1 is the work flow diagram of the fixed telephone of present pre-ferred embodiments.
Specific embodiment
In order to deepen the understanding of the present invention and recognize, the invention will be further described below in conjunction with the accompanying drawings and introduces.
As shown in Fig. 1, a kind of anti-swindle based on intelligent answer anti-harassing and wrecking fixed telephone is set in the fixed telephone There are white list, blacklist list, gray list list and intelligent answer module, it can be by the basis of existing telephone machine Inscribed or external intelligent answer module hardware equipment realizes, or directly develops and completely new be embedded with intelligent answer module and ash The unifunctional telephone set of name.
Telephone number in white list is sent a telegram here unconditional ringing owner, and the telephone number in white list comes Source can be the number in fixed telephone address list, be also possible to (i.e. the frequency of occurrences is high) that often occurs in message registration simultaneously For example various Service Phones (such as 10086,10000,110,122) of telephone number or various fixations for having certain duration of call are done Service message words, in addition, white list numbers member can also by gray list through robot or owner judgement after and suspicion of abating a nuisance after Number translated.
Telephone number incoming call in blacklist list unconditionally intercepts, and the telephone number in blacklist list can be owner It is manually entered, is also possible to manual setting after receiving calls, can also be manual setting (owner's spare time after consulting question and answer recording It can propose the voice messaging saved, the question and answer recording of preservation is screened, is decided whether corresponding incoming number by ash List is gone in white list or blacklist);Furthermore it is possible to gray list member be marked by robot the similarity calculation of word It is generated with after differentiation.
Telephone number incoming call in gray list list first carries out intelligent answer by robot and caller, switchs to shake when necessary Bell notifies owner to answer, and the telephone number in gray list list is to carry out judgement generation to strange phone by robot.In addition, needle Gray list member is also classified as to the existing dynamic harassing call collection formed by the way of network mark.
Incoming number in fixed telephone is dialled in for each, by intelligent answer module according to number and white name Number progress all number code in single, blacklist and gray list list directly matches and the matching of prefix number section part, as prefix number Section part matches, and identifies primarily directed to the extension of fixed-line telephone, number section successful match, it may be possible to normal white list Member, it is also possible to which several harassing calls after deliberately converting, therefore, there is still a need for the group class progress to phone after successful match Differentiate.If successful match and can be determined as known phone in white list, ringing owner is answered, if successful match and can sentence It is set to known phone in blacklist, then according to the direct rejection of the setting of owner, " setting of owner " herein refers to that owner will be black Phone in list list is set as the processing mode intercepted;If successful match and it can be determined as known phone in gray list, or If person's matching is unsuccessful to be determined as strange phone, enables robot and caller carries out intelligent answer, and according to question and answer content Tagged words are extracted, ringing owner is determined whether by tagged words matching or gray list is added or blacklist is added.
Preferably, in the preferred embodiment, the intelligent answer module includes that strange phone identification module, robot are asked Module, Dialog Token word extraction module, similarity calculation module are answered, strange phone identification module connects robot question and answer module, Robot question and answer module connects Dialog Token word extraction module and similarity calculation module.Strange phone identification module is used for every One incoming number dialled in judges that it is strange phone or known phone, and according to the strange phone and known phone of setting Disposal options handled, robot question and answer module carries out intelligent answer for enabling robot and caller, and in intelligence Dialog Token word extraction module and similarity calculation module are triggered after question and answer simultaneously, Dialog Token word extraction module is used for root According to question and answer content tagged words are extracted to incoming number in conversation content, forms label set of words, and will label set of words storage To in suspicious entry base, suspicious entry base is preset in Dialog Token word extraction module, and house property is equipped in suspicious entry base The label entries such as intermediary, insurance financing, recruitment hunter, telecommunication fraud, loan marketing, instruction after class, entry base dynamic can expand Exhibition, by being manually entered or robot adds automatically, the weight of each entry can also be adjusted dynamically.In addition, the entry base is set Meter can be global unification, or blacklist, gray list construct respectively.
Label set of words can be transmitted in similarity calculation module by Dialog Token word extraction module, similarity calculation module For tagged words to be generated label term vector, and term vector and suspicious entry base will be marked to carry out similarity calculation.
For strange phone, enabling robot and caller first carries out intelligent answer, and according to question and answer contents extraction mark Remember word, then term vector and preset suspicious entry base will be marked to carry out similarity calculation, if similarity is lower than gray list threshold value, Modification and supplement that ringing owner answers and owner is prompted to be grouped classification and marking word to the number are then generated, if Similarity is higher than gray list threshold value, then saves question and answer and record into locally stored or voice mail and grey name is added in incoming number Dan Zhong.In addition, being more than or equal to gray list threshold value in similarity, even if at this moment there are the feelings that similarity is more than or equal to blacklist threshold value Condition is judged by accident in order to prevent, also directly this incoming number is not added in blacklist, but is added in gray list at standby owner's work Reason.In addition, in order to meet the different demands of owner adjustable setting means can be set by gray list threshold value and blacklist threshold value It realizes.
For the incoming number to match with gray list, then continues to enable robot and caller carries out intelligent answer, from Save space-efficient angle, can no longer record herein, and tagged words are regenerated according to question and answer content, and again calculate with The similarity of suspicious entry base decides whether ringing owner according to similarity judgement or blacklist is added or continues to be included into Gray list.
It is higher than the strange phone of gray list threshold value for the similarity of tagged words, if the strange phone comes in 20 minutes Electricity 2 times or more, there is accident in order to prevent, then generate ringing owner and answer, to exclude dubiety or prevent urgent electricity Words are missed, and prompt owner to be grouped the modification of classification and marking word after end of conversation, and ash otherwise is added in strange phone In list.
For the incoming number to match with gray list, when the similarity calculation of word and suspicious entry base is marked, If similarity, there is no significantly declining, carries out doubling operations to similarity, by again compared with the similarity of last time The similarity for increasing operation has reached blacklist threshold value, then directly hangs up and the incoming number is included into blacklist;If by again The similarity for increasing operation is not up to blacklist threshold value, then continues to remain in gray list by the incoming number;If similarity with The similarity of last time then carries out attenuation operations to similarity, by the similarity of attenuation operations compared to apparent decline is produced It when less than gray list threshold value, then generates ringing owner and answers, prompt owner to be grouped this phone after end of conversation The modification and supplement of classification and marking word.
Further, in the preferred embodiment, if similarity is compared with the similarity of last time under You nothing obvious Drop (explanation similar with last time dialog context), then to the further doubling operations of similarity progress, specifically by similarity multiplied by Multiplication factorn-1(wherein > 1, n is the number that the number occurs), if at this moment similarity reaches blacklist threshold value, directly It connects and hangs up and blacklist is added in incoming number;If not reaching blacklist threshold value, continue to remain in gray list.If Similarity is compared with the similarity of last time certain decline, then carries out further attenuation operations to similarity, specifically will Similarity is multiplied by decay factor μn-1(wherein μ < 1, n are the number that the number occurs), if at this moment similarity is less than gray list Threshold value, generates ringing owner and answers, and owner is prompted to be grouped classification (white/ash/black name to this phone after end of conversation It is single) and tagged words modification and supplement.Owner can also ignore given prompt, and owner is grouped classification to incoming call Modification and supplement with tagged words can do accurate mark with auxiliary robot.
If incoming number matches with telephone number in gray list member, intelligent answer is passed through by robot and caller It is confirmed as that the harassing call of blacklist can be classified as by the similarity calculation of tagged words afterwards, it, will according to presetting for owner The operational mode of robot is switched to the mode of train/disciplining as a warning, that is, allows robot to make great efforts to maintain the call with caller, and elongate logical Talk about duration;If incoming number matches with telephone number in gray list member, and is asked with caller by intelligence by robot Similarity calculation after answering by tagged words is confirmed as that the fraudulent call of blacklist can be classified as, then by the incoming number by exhaling The method for crying transfer is forwarded to telecommunication complain center or even public security investigation department.
The gray list list is that robot handles strange phone list generated, including incoming number, incoming call Time, tagged words and corresponding recording link, the tagged words that owner can generate robot in list are modified and are supplemented, And it can determine for be included into white list the incoming number in list and still be included into blacklist or constant.
In order to not influence the new incoming call of owner's telephony access, seamless branches can be provided to the incoming call that robot is being replied and exhaled It is function, (can be arranged as follows: when robot judgement incoming call has the suspicion i.e. phase of harassing and wrecking according to the setting of owner It is more than or equal to blacklist threshold value like degree, then the phone is directly subjected to diverting call, and receives phone and directly connect without ring It is logical), in the case where caller is without discovering, call is transferred to special service centre/complaint center's phone.It is special Service centre/complaint center's phone can be using identical robot question and answer technology, can continue to engage in the dialogue with caller, While recording evidence obtaining being provided and manually monitors/answers, network fraudulent call or product violation, exaggerated propaganda are chased after to realize Track and evidence obtaining.
It is further preferred that in the preferred embodiment, the voice of the robot for executing intelligent answer, using machine Synthesized voice or to any one in the analog audio of owner's sound, the analog audio of owner's sound can be by the daily call of owner Sound be acquired and synthesize, obtained after then carrying out intelligent connecting and matching treatment.To the sound of the daily call of owner into Row acquisition can realize that the tool, which can be realized, believes owner's sound with synthesis by existing sound collection and language synthetics The acquisition of breath be automatically synthesized.
The technical means disclosed in the embodiments of the present invention is not limited only to technological means disclosed in above embodiment, further includes Technical solution consisting of any combination of the above technical features.It should be pointed out that for those skilled in the art For, various improvements and modifications may be made without departing from the principle of the present invention, these improvements and modifications are also considered as Protection scope of the present invention.

Claims (9)

1. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer, it is characterised in that: be equipped in the fixed telephone White list, blacklist list, gray list list and intelligent answer module pass through the incoming number that each is dialled in Intelligent answer module is matched according to number with the number in white list, blacklist and gray list list, if can successful match And being determined as known phone in white list, then ringing owner answers, if successful match and can be determined as in blacklist known Phone, then direct rejection, if successful match and can be determined as known phone in gray list, if matching is unsuccessful is determined as footpath between fields Optical telephone, then enable robot and caller carries out intelligent answer, and according to question and answer contents extraction tagged words, passes through tagged words With determine whether ringing owner or be added gray list or be added blacklist.
2. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as described in claim 1, which is characterized in that right In strange phone, enabling robot and caller first carries out intelligent answer, and according to question and answer contents extraction tagged words, forms mark Remember set of words, then term vector and preset suspicious entry base will be marked to carry out similarity calculation, if similarity is lower than gray list Threshold value then generates modification and benefit that ringing owner answers and owner is prompted to be grouped classification and marking word to the number It fills, if similarity is higher than gray list threshold value, saves question and answer and record into locally stored or voice mail and by incoming number It is added in gray list.
3. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 2, which is characterized in that right In the incoming number to match with gray list, then continues to enable robot and caller carries out intelligent answer, and according in question and answer The newly-generated label set of words of bulk density, and the similarity of label term vector and suspicious entry base is calculated again, determined according to similarity Decide whether ringing owner or blacklist is added or continues to be included into gray list.
4. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 3, which is characterized in that institute Stating intelligent answer module includes strange phone identification module, robot question and answer module, Dialog Token word extraction module, similarity meter Module is calculated, strange phone identification module connects robot question and answer module, and robot question and answer module connects Dialog Token word and extracts mould Block and similarity calculation module;Strange phone identification module is for judging that it is strange phone to the incoming number that each is dialled in Or known phone, and handled according to the strange phone of setting and the disposal options of known phone, robot question and answer module Intelligent answer is carried out for enabling robot and caller, and triggers Dialog Token word simultaneously after intelligent answer and extracts mould Block and similarity calculation module, Dialog Token word extraction module in conversation content for mentioning incoming number according to question and answer content Tagged words are taken, form label set of words, and label set of words is transmitted in similarity calculation module, similarity calculation module is used Term vector is marked in generating tagged words, and term vector and suspicious entry base will be marked to carry out similarity calculation.
5. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 4, which is characterized in that right In tagged words similarity be higher than gray list threshold value strange phone, but if the strange phone send a telegram here in 20 minutes 2 times with On, then it generates ringing owner and answers, and prompt owner is grouped the modification of classification and marking word after end of conversation, it is no Then strange phone is added in gray list.
6. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 5, which is characterized in that right In the incoming number to match with gray list, when the similarity degree that word and suspicious entry base is marked calculates, if similar Degree there is no being decreased obviously, then carries out doubling operations to similarity, by the phase of doubling operations compared with the similarity of last time Blacklist threshold value is reached like degree, has then directly hung up and the incoming number is included into blacklist;If by the phase of doubling operations It is not up to blacklist threshold value like degree, then continues to remain in gray list by the incoming number;If similarity is similar to last time Degree then carries out attenuation operations to similarity compared to more apparent decline is generated, and the similarity by attenuation operations is less than gray list threshold It when value, then generates ringing owner and answers, prompt owner to be grouped classification and marking word to this phone after end of conversation Modification and supplement.
7. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 6, which is characterized in that such as Fruit incoming number matches with telephone number in gray list member, passes through label after intelligent answer by robot and caller The similarity calculation of word is confirmed as that the harassing call of blacklist can be classified as, according to presetting for owner, by the fortune of robot Row pattern switching is train/to discipline mode as a warning, that is, allows robot to make great efforts to maintain the call with caller, and elongate the duration of call;Such as Fruit incoming number matches with telephone number in gray list member, and passes through mark after intelligent answer by robot and caller The similarity calculation of note word is confirmed as that the fraudulent call of blacklist, the then side for the incoming number being passed through call forwarding can be classified as Method is forwarded to telecommunication complain center or even public security investigation department.
8. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 7, which is characterized in that institute Stating gray list list is that robot handles strange phone list generated, including incoming number, incoming call time, tagged words And corresponding recording link, the tagged words that owner can generate robot in list be modified and be supplemented, and can determine by Incoming number in list is included into white list and is still included into blacklist or constant.
9. a kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer as claimed in claim 8, which is characterized in that be It does not influence the new incoming call of owner's telephony access, seamless branches call function can be provided to the incoming call that robot is being replied, i.e., Call can be transferred in special service centre/complaint according to the setting of owner, in the case where caller is without discovering Electrocardio words.
CN201811432584.4A 2018-11-28 2018-11-28 A kind of anti-harassing and wrecking fixed telephone of anti-swindle based on intelligent answer Pending CN109348037A (en)

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CN110062097A (en) * 2019-05-08 2019-07-26 深圳市锐尔觅移动通信有限公司 Harassing call processing method, device, mobile terminal and storage medium
CN110072019A (en) * 2019-04-26 2019-07-30 深圳市大众通信技术有限公司 A kind of method and device shielding harassing call
CN110138981A (en) * 2019-05-31 2019-08-16 中国—东盟信息港股份有限公司 A kind of call block and tracing system for anti-clutter
CN110381221A (en) * 2019-07-25 2019-10-25 北京百度网讯科技有限公司 Call processing method, device, system, equipment and computer storage medium
CN110677539A (en) * 2019-10-09 2020-01-10 中国联合网络通信集团有限公司 Method, terminal and edge server for identifying robot telephone
CN110839102A (en) * 2019-11-15 2020-02-25 成都旺小宝科技有限公司 Method and device for realizing white list of fixed telephone
CN111246008A (en) * 2020-01-10 2020-06-05 三星电子(中国)研发中心 Method, system and device for realizing telephone assistant
CN111343347A (en) * 2020-03-19 2020-06-26 上海尊源通讯技术有限公司 Communication device, communication system and communication control method
CN111491065A (en) * 2020-06-24 2020-08-04 北京灵伴即时智能科技有限公司 Intelligent landline telephone system, intelligent landline telephone outbound method and incoming call answering method
CN111901473A (en) * 2020-09-04 2020-11-06 中国平安人寿保险股份有限公司 Incoming call processing method, device, equipment and storage medium
CN112235455A (en) * 2020-10-12 2021-01-15 中国联合网络通信集团有限公司 Incoming call rejection processing method, system, computer equipment and storage medium

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