CN112187837B

CN112187837B - Communication method and device based on multiple roles and electronic equipment

Info

Publication number: CN112187837B
Application number: CN201910589433.8A
Authority: CN
Inventors: 田元; 林莉
Original assignee: Tencent Technology Shenzhen Co Ltd
Current assignee: Tencent Technology Shenzhen Co Ltd
Priority date: 2019-07-02
Filing date: 2019-07-02
Publication date: 2023-01-17
Anticipated expiration: 2039-07-02
Also published as: CN112187837A

Abstract

The disclosure provides a communication method and device based on multiple roles and electronic equipment. The method comprises the following steps: receiving user information sent by a target terminal, wherein the user information comprises a target user account and target role information corresponding to the target user account; determining a target communication mode from a session mode information set according to target role information, wherein the session mode information set comprises one or more session mode information, the session mode information comprises a user account, a plurality of role information corresponding to the user account and communication modes corresponding to the role information, or the session mode information comprises a plurality of role information and communication modes corresponding to the role information; and issuing the session information according to the target communication mode. According to the method and the device, on one hand, the users can communicate according to different user roles and communication modes, unnecessary disturbance is avoided, and user experience is improved; on the other hand, the information transmission efficiency and the use convenience of communication software can be improved.

Description

Communication method and device based on multiple roles and electronic equipment

Technical Field

The present disclosure relates to the field of computer technologies, and in particular, to a communication method based on multiple roles, a communication device based on multiple roles, a computer storage medium, and an electronic device.

Background

With the widespread use of intelligent communication equipment, electronic communication is becoming more and more common, and people in daily life can communicate by adopting various communication software besides face-to-face communication and telephone communication.

However, for each user, the occupation of the user is different, the functions of the required communication software are correspondingly different, the roles of the users cannot be limited by the currently used communication software, and the communication modes of the users cannot be distinguished according to different user roles, so that the user is inevitably disturbed, and the influence of low information transmission efficiency is generated.

In view of the above, there is a need in the art to develop a new communication method based on multiple roles.

It is to be noted that the information disclosed in the above background section is only for enhancement of understanding of the background of the present disclosure, and thus may include information that does not constitute prior art known to those of ordinary skill in the art.

Disclosure of Invention

The embodiment of the disclosure provides a communication method based on multiple roles, a communication device based on multiple roles, a computer storage medium and an electronic device, so that the communication method based on multiple roles can act on a conversation of a user at least to a certain extent according to a communication mode corresponding to the role of the user, harassment to the user is avoided, the information transmission efficiency is improved, and the user experience is further improved.

Additional features and advantages of the disclosure will be set forth in the detailed description which follows, or in part will be obvious from the description, or may be learned by practice of the disclosure.

According to an aspect of the embodiments of the present disclosure, a communication method based on multiple roles is provided, including: receiving user information sent by a target terminal, wherein the user information comprises a target user account and target role information corresponding to the target user account; determining a target communication mode from a session mode information set according to the target role information, wherein the session mode information set comprises one or more session mode information, the session mode information comprises a user account, a plurality of role information corresponding to the user account and a communication mode corresponding to each role information, or the session mode information comprises a plurality of role information and a communication mode corresponding to each role information; and issuing the session information according to the target communication mode.

According to an aspect of the embodiments of the present disclosure, there is provided a communication method based on multiple roles, including: acquiring user information submitted by a user, wherein the user information comprises a target user account and target role information which is selected by the user from a plurality of role information and corresponds to the target user account; and sending the user information to a server so that the server determines a target communication mode from a session mode information set according to the target role information and issues session information according to the target communication mode, wherein the session mode information set comprises one or more session mode information, the session mode information comprises a user account, a plurality of role information corresponding to the user account and a communication mode corresponding to each role information, or the session mode information comprises a plurality of role information and a communication mode corresponding to each role information.

According to an aspect of the embodiments of the present disclosure, there is provided a multi-role based communication device, including: the information receiving module is used for receiving user information sent by a target terminal, wherein the user information comprises a target user account and target role information corresponding to the target user account; an information determining module, configured to determine a target communication manner from a session mode information set according to the target role information, where the session mode information set includes one or more session mode information, and the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication manner corresponding to each of the role information, or the session mode information includes a plurality of role information and a communication manner corresponding to each of the role information; and the information issuing module is used for issuing the session information according to the target communication mode.

In some embodiments of the present disclosure, based on the foregoing solution, the target role information is one of a plurality of role information corresponding to the target user account.

In some embodiments of the present disclosure, based on the foregoing solution, the multi-role based communication device further includes: the matching module is used for matching the target user account with all pre-stored user accounts so as to acquire a matched user account; and the target information acquisition module is used for acquiring target session mode information according to the matched user account.

In some embodiments of the present disclosure, based on the foregoing, the information determination module is configured to: matching the target role information with a plurality of role information in the target session mode information to obtain matched role information; and acquiring a communication mode corresponding to the matched role information according to the matched role information, and taking the communication mode corresponding to the matched role information as a target communication mode.

In some embodiments of the present disclosure, based on the foregoing scheme, the target communication manner is any one of unidirectional transmission, unidirectional reception, and bidirectional transceiving.

In some embodiments of the present disclosure, the target communication mode is bidirectional transceiving; based on the foregoing, the information determination module is configured to: receiving information to be sent by the target terminal, and sending the information to be sent to a response terminal; and receiving the information to be received sent by the response terminal, and sending the information to be received to the target terminal.

In some embodiments of the present disclosure, the target communication mode is one-way transmission; based on the foregoing, the information determination module is configured to: and only receiving information to be sent by the target terminal, and sending the information to be sent to a response terminal.

In some embodiments of the present disclosure, the target communication mode is one-way reception; based on the foregoing, the information determination module is configured to: and only receiving information to be received sent by a response terminal, and sending the information to be received to the target terminal.

According to an aspect of the embodiments of the present disclosure, there is provided a multi-role based communication device, including: the information acquisition module is used for acquiring user information submitted by a user, wherein the user information comprises a target user account and target role information which is selected by the user from a plurality of role information and corresponds to the target user account; and the information sending module is used for sending the user information to a server so that the server determines a target communication mode from session mode information sets according to the target role information and sends the session information according to the target communication mode, wherein the session mode information sets comprise one or more session mode information, the session mode information comprises a user account, a plurality of role information corresponding to the user account and a communication mode corresponding to each role information, or the session mode information comprises a plurality of role information and a communication mode corresponding to each role information.

In some embodiments of the present disclosure, based on the foregoing solution, the multi-role based communication device is configured to: monitoring location information of the user; and determining the target role information according to the occupational information and the position information of the user, and sending the determined target role information to the server.

In some embodiments of the present disclosure, based on the foregoing solution, the multi-role based communication device is configured to: acquiring the starting time point of the user, and judging whether the starting time point meets a preset time condition; when the starting time point meets the preset time condition, determining first role information as the target role information; and when the starting time point does not meet the preset time condition, determining second role information as the target role information.

In some embodiments of the present disclosure, based on the foregoing solution, the multi-role based communication device further includes: the display module is used for displaying the received and/or sent conversation information in a bidirectional display mode; or displaying the received or transmitted session information in a one-way display mode.

According to an aspect of an embodiment of the present disclosure, there is provided an electronic device including: one or more processors; a storage device for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the multi-role based communication method as described in the above embodiments.

In the technical solutions provided in some embodiments of the present disclosure, user information including a target user account and target role information corresponding to the target user account, which is sent by a target terminal, is received, a target communication mode is determined from a session mode information set according to the target role information, and session information is issued according to the target communication mode, where the session mode information set includes one or more session mode information, and the session mode information includes the user account, a plurality of role information corresponding to the user account and communication modes corresponding to the respective role information, or the session mode information includes a plurality of role information and communication modes corresponding to the respective role information. According to the technical scheme, on one hand, a plurality of user roles are set for one user account, and different communication modes are set corresponding to different user roles, so that users can communicate according to different user roles and communication modes, unnecessary disturbance is avoided, and user experience is improved; on the other hand, a proper role and a communication mode can be selected according to the self requirement without re-registering an account or making extra setting, so that the information transmission efficiency and the use convenience of communication software are improved.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and together with the description, serve to explain the principles of the disclosure. It is to be understood that the drawings in the following description are merely exemplary of the disclosure, and that other drawings may be derived from those drawings by one of ordinary skill in the art without the exercise of inventive faculty. In the drawings:

fig. 1 shows a schematic diagram of an exemplary system architecture to which technical aspects of embodiments of the present disclosure may be applied;

fig. 2 is a schematic diagram illustrating an interface for bidirectional transceiving in the related art;

FIG. 3 schematically illustrates a flow diagram of a multi-role based communication method according to one embodiment of the present disclosure;

4A-4B schematically illustrate an interface diagram for selecting target role information according to one embodiment of the present disclosure;

FIG. 5 schematically illustrates object annotation information output by an example segmentation model, according to one embodiment of the present disclosure;

fig. 6 schematically illustrates a flow diagram for obtaining a target communication manner according to an embodiment of the present disclosure;

FIG. 7 schematically illustrates a flow diagram of a multi-role based communication method according to one embodiment of the present disclosure;

8A-8B schematically illustrate interface diagrams for role switching according to one embodiment of the present disclosure;

9A-9B schematically illustrate interface diagrams for role switching according to one embodiment of the present disclosure;

FIG. 10 schematically illustrates an interface diagram for selecting target role information based on professional information and location information of a user according to one embodiment of the present disclosure;

FIG. 11 schematically illustrates a flow diagram for determining target character information according to an activation time point according to one embodiment of the present disclosure;

fig. 12 schematically illustrates a block diagram of a multi-role based communication device according to one embodiment of the present disclosure;

fig. 13 schematically illustrates a block diagram of a multi-role based communication device according to one embodiment of the present disclosure;

FIG. 14 illustrates a schematic structural diagram of a computer system suitable for use in implementing the electronic device of an embodiment of the present disclosure.

Detailed Description

Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many different forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of example embodiments to those skilled in the art.

Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided to give a thorough understanding of embodiments of the disclosure. One skilled in the relevant art will recognize, however, that the embodiments of the disclosure can be practiced without one or more of the specific details, or with other methods, components, devices, steps, and the like. In other instances, well-known methods, devices, implementations, or operations have not been shown or described in detail to avoid obscuring aspects of the disclosure.

The block diagrams shown in the figures are functional entities only and do not necessarily correspond to physically separate entities. I.e. these functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor means and/or microcontroller means.

The flow charts shown in the drawings are merely illustrative and do not necessarily include all of the contents and operations/steps, nor do they necessarily have to be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the actual execution sequence may be changed according to the actual situation.

Fig. 1 shows a schematic diagram of an exemplary system architecture to which the technical solutions of the embodiments of the present disclosure may be applied.

As shown in fig. 1, the system architecture 100 may include terminal devices (e.g., one or more of a smartphone 101, a tablet 102, and a portable computer 103 shown in fig. 1, but may also be a desktop computer, etc.), a network 104, and a server 105. The network 104 serves as a medium for providing communication links between terminal devices and the server 105. Network 104 may include various connection types, such as wired communication links, wireless communication links, and so forth.

It should be understood that the number of terminals, networks, and servers in fig. 1 are merely illustrative. There may be any number of terminals, networks and servers, according to practical needs. For example, server 105 may be a server cluster comprised of multiple servers, or the like.

In an embodiment of the present disclosure, the terminal device 101, which may also be the

terminal devices

102 and 103, obtains a user account input when a user logs in the communication software, obtains a plurality of role information set by the user and a communication method corresponding to each role information at the same time, forms session mode information according to the user account, the plurality of role information corresponding to the user account and the communication method corresponding to each role information, and sends one or more session mode information to the server 105 through the network 104, so that the server 105 forms a session mode information set according to the session mode information and stores the session mode information set. The target terminal equipment acquires a target user account input when a user logs in the communication software and acquires target role information selected when the user logs in or after the user logs in; then, the user information including the target user account and the target role information is sent to the server 105 through the network 104, so that the server 105 determines the target session mode information from the session mode information in a centralized manner according to the target user account, then the target role information and the role information in the target session mode information can be matched to obtain the matched role information, finally, the communication mode corresponding to the matched role information is used as a target communication mode, and the session information is issued according to the target communication mode. According to the technical scheme of the embodiment of the disclosure, on one hand, a plurality of user roles are set for one user account, and different communication modes are set corresponding to different user roles, so that users can communicate according to different user roles and communication modes, unnecessary disturbance is avoided, and user experience is improved; on the other hand, a proper role and a communication mode can be selected according to the self requirement without re-registering an account or making extra setting, so that the information transmission efficiency and the use convenience of communication software are improved.

It should be noted that the multi-role based communication method provided by the embodiment of the present disclosure is generally executed by a server, and accordingly, a multi-role based communication device is generally disposed in the server. However, in other embodiments of the present disclosure, the terminal device may also execute the multi-role based communication scheme provided in the embodiments of the present disclosure.

In the related art in the field, the communication software used in the communication application, no matter what the occupation and social role of the user, has only one communication mode, i.e. a bidirectional transceiving mode, that is, during the conversation process, the user can send out messages and receive messages sent from the outside. Fig. 2 shows a schematic diagram of a bi-directional transceiving interface, as shown in fig. 2, in a conversation box, there are both messages sent by a user and messages received by the user.

However, for different users, the required chat functions are not completely the same, for example, some users only need to send messages to the outside, some users only need to receive messages from the outside, and some users need to perform bidirectional message transceiving with the outside, so the currently used communication software cannot meet the special requirements of each user, for example, for users only need to send messages to the outside, if a large amount of messages from the outside are received, disturbance is brought to the users, and bidirectional message transceiving needs to consume a large amount of resources, so that for users only need to send messages in one direction, the problem of low information transmission efficiency may exist.

In view of the problems in the related art, the embodiment of the present disclosure first provides a communication method based on multiple roles, and details of implementation of the technical solution of the embodiment of the present disclosure are set forth in the following:

fig. 3 schematically illustrates a flow diagram of a multi-role based communication method according to an embodiment of the present disclosure, which may be performed by a server, which may be the server 105 shown in fig. 1. Referring to fig. 3, the multi-role based communication method at least includes steps S310 to S330, which are described in detail as follows:

in step S310, user information sent by a target terminal is received, where the user information includes a target user account and target role information corresponding to the target user account.

In an embodiment of the present disclosure, any user using the preset communication software is a target user, and the terminal device used by the target user and installed with the preset communication software is a target terminal, where the preset communication software may be any communication software, such as communication software of QQ, weChat, MSN, etc., and may of course be communication software customized inside an enterprise; the target terminal device can be any intelligent terminal device, such as a smart phone, a portable computer, a tablet computer and the like, and any operating system can be loaded on the terminal devices as long as the preset communication software can be normally used.

In an embodiment of the present disclosure, when a target user uses preset communication software on a target terminal device 101 used by the target user, first login information such as a user account and a login password may be input on a login interface, then a login key is clicked to submit a login form to the server 105, the server 105 performs information comparison according to the login information such as the user account and the login password in the login form, when the form information matches with information stored in the server 105, the server 105 sends a login permission instruction to the target terminal device 101, and after receiving the login permission instruction, the terminal device 101 jumps from the login interface to a session interface. After the login is successful, the target user may manually select role information to be used in the session, that is, target role information corresponding to the account of the target user, for example, the role determined by the target user when applying for the account includes: the target user can select the role of the propaganda personnel on the role selection page when the target user wants to push the propaganda message through the preset communication software. 4A-4B show interface schematic diagrams of selecting target role information, as shown in FIG. 4A, after jumping to a session interface, a target user can click a "setup" button in the interface, and four selection cases of "role selection", "background setting", "font size", and "log-out" are displayed in a "setup" menu; after clicking the "role selection" button, a role selection page is presented in the display interface, which includes two options, "instructor" and "propaganda personnel", and the target user can select "propaganda personnel" as the target role information of the session, as shown in fig. 4B.

In an embodiment of the present disclosure, after the login is successful, the target terminal device 101 may further automatically select target role information for the target user according to professional information, time information, location information, and the like, which are filled in when the user registers the account. For example, the professional information of a certain user is a business counselor, and when the target terminal device 101 determines that the login time of the target user is 10 am, it may be determined that the target user is in a working state, and then the target terminal device 101 may automatically select the business counselor as the current role information of the user.

Further, when a target user logs in the communication software, the target user can input required role information in a role information box of a login confirmation interface or select the required role information from a displayed role information list, fig. 5 shows an interface schematic diagram for selecting the target role information, as shown in fig. 5, the user enters the login confirmation interface by scanning a two-dimensional code or inputting the login information, a role information list and an input box are displayed on the login confirmation interface, the user can select the target role information from the role information list or place a cursor in the input box to directly input the target role information, and then a 'consent' button below the display interface can be clicked to enter a session interface. It should be noted that the role information selected or input by the user should be one of the roles determined when applying for the account, and cannot be other unregistered roles, otherwise the login application cannot be allowed, and the target user cannot use the preset communication software for conversation.

In an embodiment of the present disclosure, after the user successfully logs in and selects the target role information, or after the user successfully logs in and selects the target role information, the server 105 receives the user information sent by the target terminal and formed according to the target account and the target role, and further determines the target communication mode according to the obtained user information.

In step S320, a target communication method is determined from a session mode information set according to target role information, where the session mode information set includes one or more session mode information, and the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication method corresponding to each of the role information, or the session mode information includes a plurality of role information and a communication method corresponding to each of the role information.

In an embodiment of the present disclosure, after receiving the user information, the server 105 may determine a target communication mode according to a target user account and target role information corresponding to the target user account in the user information. A session mode information set may be pre-stored in the server 105, where the session mode information set includes one or more session mode information, and specifically, the one or more session mode information may be formed by a user account collected by one or more terminal devices, a plurality of role information corresponding to the user account, and a communication manner corresponding to each role information, or may be formed by a plurality of role information collected by one or more terminal devices and a communication manner corresponding to each role information, and when the server 105 receives the user information, a target communication manner may be determined in an information matching manner.

Fig. 6 shows a schematic flow chart of obtaining a target communication manner, and as shown in fig. 6, the method for obtaining a target communication manner at least includes steps S601-S603, specifically:

in step S601, matching the target user account with all pre-stored user accounts to obtain a matching user account, and obtaining target session mode information according to the matching user account;

in an embodiment of the present disclosure, one or more pieces of session mode information may be stored in the server 105 in an array form, for example, the session mode information may be stored in a form of < user account, role information 1, role information 2 …, a communication manner corresponding to the role information 1, and a communication manner … corresponding to the role information 2 >, after a target user account is obtained, the target user account may be matched with user accounts in all the stored arrays, and it is determined whether there is a matching user account that is the same as the target user account, and if there is a matching user account, an array corresponding to the matching user account is extracted, that is, target session mode information; if not, returning prompt information of failed matching. For example, if the target user account is 123456, the target user account is compared with all user accounts, and if there is a matching user account, an array corresponding to the matching user account may be extracted: <123456, instructor, propaganda staff, bidirectional transmission/reception, unidirectional transmission >, and it is taken as target conversation mode information.

In step S602, the target role information is matched with the plurality of role information in the target session mode information to obtain matched role information.

In an embodiment of the present disclosure, since there are a plurality of pieces of role information corresponding to matching user accounts, after determining target session mode information, it is necessary to match the target role information with a plurality of pieces of role information in the target session mode information, determine whether there is matching role information that is the same as the target role information in the plurality of pieces of role information, and if there is matching role information that is the same as the target role information, extract the matching role information and a communication manner corresponding to the matching role information; if not, returning prompt information of failed matching. Taking the above example as an example, if the target character information is the instructor, the target character information may be matched with the plurality of character information in the extracted target session pattern information one by one, and if the instructor character exists, the instructor-bidirectional transmission/reception correspondence may be extracted.

In step S603, a communication method corresponding to the matching role information is obtained according to the matching role information, and the communication method corresponding to the matching role information is used as a target communication method.

In an embodiment of the present disclosure, after the matching role information is determined, the communication mode corresponding to the matching role information is a target communication mode. Continuing with the above example, since there is matching role information, it is possible to use bidirectional transceiving as the target communication method and issue session information according to the target communication method.

It should be noted that, after the target user logs in successfully, the terminal device 101 establishes a communication connection with the server 105, the server 105 may extract target session mode information corresponding to the target user account according to the target user account, and after the target user selects the target role information, the server 105 may directly compare the target role information with multiple role information in the target session mode information to obtain matching role information, and obtain a corresponding communication manner according to the matching role information, and use the communication manner as a target communication manner, that is, step S601 in fig. 6 may be omitted.

In step S330, the session information is issued according to the target communication method.

In one embodiment of the present disclosure, the communication mode includes three modes of bidirectional transceiving, unidirectional transmission, and unidirectional reception. When the target communication mode is bidirectional transceiving, the target terminal can receive information to be sent by the target terminal, send the information to be sent to the response terminal, receive information to be received sent by the response terminal, and send the information to be received to the target terminal so as to realize bidirectional transceiving; when the target communication mode is unidirectional transmission, only information to be transmitted sent by the target terminal can be received, the information to be transmitted is issued to the response terminal, and information to be received sent by the response terminal can be received while the information to be transmitted sent by the target terminal is received, but the information to be received is stored in the temporary storage area and is not issued to the target terminal, so that unidirectional transmission is realized; when the target communication mode is unidirectional reception, the information to be received sent by the response terminal can be received only, and the information to be received is issued to the target terminal, and the information to be sent by the target terminal can be received while the information to be received sent by the response terminal is received, but the information to be sent is stored in the temporary storage area and is not issued to the response terminal, so that unidirectional reception is realized.

As another embodiment of the present disclosure, the multi-role based communication method in the present disclosure may further use a terminal device as an execution subject, where the terminal device may be the terminal device 101 shown in fig. 1, or may also be the

terminal devices

102 and 103. Referring to fig. 7, the multi-role based communication method at least includes steps S710 to S720, which are described in detail as follows:

in step S710, user information submitted by a user is obtained, where the user information includes a target user account and target role information corresponding to the target user account and selected by the user from the multiple role information.

In an embodiment of the present disclosure, when using the preset communication software installed on the terminal device 101, the target user may click to open a login page of the preset communication software, enter login information, such as information of a user account, a login password, an authentication code, and the like, in an information input box of the login page, after the terminal device 101 obtains the login information, a login form may be formed and sent to the server 105, and the server 105 determines validity of the login information, specifically, the login information may be matched with information stored in the server 105 to determine whether the target user has permission to use the preset communication software. When the login information is legal, the terminal device 101 may receive a login permission instruction sent by the server 105, and the display interface may jump from the login page to the session page; when the login information is illegal, the terminal device 101 may receive a login prohibition instruction sent by the server 105, and display an indication that the information is wrong on the interface. In the preset communication software, the target user may set a plurality of role information according to the need of the target user, for example, the work performed by the target user is to provide business training for the client and to publicize the business for the client, so the target user may select two role information, namely, instructor and publicity, or may select other multiple role information, which is not specifically limited in this disclosure.

After the login is successful, the target user may determine the target role information from the plurality of role information according to the content and the object of the session, for example, if the target user wants to perform a business promotion, a promoter may be selected from the selected plurality of role information as the target role information. According to the operation of the target user, the terminal device 101 can obtain the target role information, and further, can send the target user account of the target user and the target role information corresponding to the target user account to the server 105.

In an embodiment of the present disclosure, the target user may also select target role information on the login confirmation interface when logging in, as shown in fig. 5, the user enters the login confirmation interface by scanning the two-dimensional code or inputting the login information, a role information list and an input box are displayed on the login confirmation interface, the user may select the target role information from the role information list, or may place a cursor in the input box to directly input the target role information, and then may click an "agree" button below the display interface to enter the session interface.

In step S720, the user information is sent to the server, so that the server determines a target communication manner from the session mode information set according to the target role information, and issues the session information according to the target communication manner, where the session mode information set includes one or more session mode information, the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication manner corresponding to each role information, or the session mode information includes a plurality of role information and a communication manner corresponding to each role information.

In an embodiment of the present disclosure, for different role information, different communication modes may be adopted to improve communication efficiency and avoid information interference, for example, some users only need to send a message function, and do not need to receive a message function; some users only need the function of receiving messages and do not need the function of sending messages; and some users need to receive and send messages, so after the terminal device 101 obtains the target user account of the target user and the selected target role information, user information can be formed according to the target user account and the target role information, and the user information is sent to the server 105, so that after the server 105 receives the user information, a target communication mode can be determined according to the target role information in the user information, and session information is sent according to the target communication mode.

In one embodiment of the present disclosure, before determining the target communication manner, one or more terminal devices 101 may collect session mode information of the user, where the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication manner corresponding to each role information, or the session mode information includes a plurality of role information corresponding to the user account and a communication manner corresponding to each role information, and then the terminal devices 101 may transmit the collected session mode information to the server 105, and the server 105 receives the session mode information and stores a session mode information set formed according to the session mode information. After receiving the user information sent by the target terminal device, the server 105 may match information in the user information with the session mode information to determine a target communication mode, specifically, a target user account in the user information may be first matched with all user accounts pre-stored in the server 105, and if a matched user account exists, a matched user account is obtained, and target session mode information is obtained according to the matched user account; then matching target role information in the user information with a plurality of role information in the target session mode information, and if the matched role information exists, acquiring the matched role information; and finally, acquiring a communication mode corresponding to the matched role information according to the matched role information, and taking the communication mode corresponding to the matched role information as a target communication mode, so that the server 105 can issue the session information according to the target communication mode.

In an embodiment of the present disclosure, the target communication mode includes three modes, namely, unidirectional transmission, unidirectional reception, and bidirectional transmission and reception, and the server 105 can control the transmission mode of the session information according to different target communication modes, for example, for bidirectional transmission and reception, the server can receive information to be transmitted from the target terminal, receive information to be received from the response terminal, send the information to be transmitted to the response terminal, and send the information to be received to the target terminal; for unidirectional reception, only information to be received sent by a response terminal can be received, and the information to be received is issued to a target terminal, and the information to be sent by the target terminal can be received while the information to be received sent by the response terminal is received, but the information to be sent is stored in a temporary storage area and is not issued to the response terminal; for the unidirectional transmission, only the information to be transmitted sent by the target terminal can be received, and the information to be transmitted is issued to the response terminal, and the information to be received sent by the response terminal can be received while the information to be transmitted sent by the target terminal is received, but the information to be received is stored in the temporary storage area and is not issued to the target terminal.

In an embodiment of the present disclosure, according to different communication manners, the terminal device 101 may display session information in a session frame of a display screen in different display manners, and specifically, for a bidirectional transceiving communication manner, the terminal device 101 may display received and/or transmitted session information in a bidirectional display manner, that is, messages received and transmitted by the terminal device may be displayed in the session frame; for the communication mode of unidirectional transmission and unidirectional reception, the received or transmitted session information can be displayed in a unidirectional display mode, namely, only the transmitted session information is displayed in a session frame during unidirectional transmission; in the case of one-way reception, only the received session information may be displayed in the session box, or the transmitted and received session information may be displayed in the session box, but the state corresponding to the transmitted session information is "transmission failure".

In an embodiment of the present disclosure, when a user sends information in a single direction, the user may edit session information first, and then send the session information to target objects one by one, or invite all target objects to join in a chat group, and send the session information to the target objects in the form of group sending, group announcement, or the like, or of course, other sending manners may be adopted, which is not specifically limited in the present disclosure.

In an embodiment of the present disclosure, a user may switch roles during using communication software, and fig. 8A-8B show interface schematic diagrams of role switching, as shown in fig. 8A, the user may click a "set" button in a display interface, click a "role select" button in a "set" menu, to present a role selection interface in the display interface; the currently selected target role is a "propaganda person", and the user can click on the "instructor" through a finger or a mouse to switch the target role, as shown in fig. 8B, and finally click on the "confirm" button to complete the role switching.

Further, when a role is switched, the communication mode may also be switched correspondingly, fig. 9A-9B show interface diagrams of role switching, as shown in fig. 9A, the current role information and the corresponding communication mode, specifically, "propaganda personnel (one-way transmission)", which are presented on the display interface are displayed, and after the user clicks "instructor", the role information is switched to "instructor", and the communication mode is switched to "two-way transmission and reception". After the role information and the communication mode are switched, the server 105 will issue the session information according to the new communication mode.

Further, in the embodiments of the present disclosure, in addition to manually selecting the target role information by the user, the target role information may also be automatically selected according to some preset conditions, such as location information, occupation information, time information, and the like.

In an embodiment of the present disclosure, a user performs instant messaging through a chat tool in the terminal device 101, the terminal device 101 may monitor a location where the user is located in real time or at intervals of a preset time through an internal or external positioning device, after obtaining location information of the user, may determine current target role information of the user according to professional information filled in by the user when registering an account and the obtained location information, and send the target role information to the server 105. Fig. 10 is a schematic diagram of an interface for selecting target role information according to career information and position information of a user, as shown in fig. 10, when a smartphone used by the user detects that a current position of the user is in a teaching building of an XX training school, the smartphone can determine that the target role information currently corresponding to the user is a lecturer according to the career information of the user, a "training teacher" and the current position of the user, so that an information prompt box can be presented on a display interface of the smartphone to prompt the current position information of the user and the target role information automatically determined by the system, and after the user confirms that the target role information is correct, the user can click to confirm to send the target role information to the server 105, and apply a target communication mode corresponding to the target role information to a subsequent session. In addition, the user confirmation step can be skipped, the target role information of the user in the session page can be directly updated, and the like.

In an embodiment of the present disclosure, the target role information may also be determined according to an enabling time point of a user, where the enabling time point may be a time point at which the user currently logs in the communication software, or a time point at which the user switches a communication software program running in a background to a communication software program running in a foreground, and when the user opens a session page, the terminal device 101 may obtain the current enabling time point of the user, and determine the target role information according to the enabling time point and a preset time condition. Fig. 11 is a schematic flowchart illustrating a process of determining target character information according to an enabling time point, as shown in fig. 11, in step S1101, the enabling time point is compared with a preset time condition; the preset time condition may be a time period determined according to the working time, for example, if the normal working time of the propaganda personnel is 8 am to 18 pm, the time period may be set as the preset time condition, the user role in the time period is set as "propaganda personnel", the corresponding communication mode is one-way transmission, and the user role in the time period other than the time period is set as "normal user", and the corresponding communication mode is two-way transmission and reception. In step S1102, when the activation time point satisfies a preset time condition, determining the first character information as target character information; in step S1103, when the activation time point does not satisfy the preset time condition, determining the second character information as target character information; if the time when the user logs in the communication software is monitored to be 10 a.m., and the time point is within the working time range, so that the preset time condition is met, the 'propaganda personnel' can be used as the first role information and determined as the target role information to be used in the conversation of the user, so that the user can send the propaganda information outwards without receiving the information sent by the client, and the interference of unnecessary information is reduced; if the time point when the user logs in the communication software is monitored to be 22 pm, the time point is not in the working time range and does not meet the preset time condition, then the 'ordinary user' can be used as second role information, the second role information is determined to be target role information and is used in the conversation of the user, and therefore the user can send messages outwards and can also receive messages from friends, and bidirectional receiving and sending are achieved.

In an embodiment of the present disclosure, target role information may also be switched during a user using process, specifically, when the user stores friend information, all friends may be grouped according to friend attributes, different types of friends correspond to different communication modes, for example, for friends in a family group, role information of the user may be set as a "common user", and a corresponding communication mode may be set as bidirectional transceiving; for friends of the client group, role information can be set as 'propaganda personnel', 'instructor' and the like according to professional information of the user, and correspondingly, a communication mode can be set as one-way transmission, two-way transceiving and the like; for friends in a colleague group, the role information of the user may be set as "inside person", and the corresponding communication mode may be set as bidirectional transceiving, and so on. When the user is editing the session information, the terminal device 101 or the server 105 can acquire information of an information transmission object and determine target role information and a target communication mode according to group information to which the information transmission object belongs.

In one embodiment of the present disclosure, the setting of the role information may be defined by the user, but for the same role, the names of the roles set by different users are different, which is not beneficial for the machine to process, so as to further improve, some roles may be set by the software developer when developing the communication software, and when the user registers, the role information suitable for the user may be selected from the set roles. For the communication software in the enterprise, an enterprise administrator can set some role options according to the industry of the enterprise and the self condition of the enterprise, and the role options are used by members of the enterprise, for example, the internal communication software adopted by an insurance company, the administrator can set roles such as a manager, a department manager, a salesperson, an insurance specialist, a loss specialist, a consultation specialist and the like, and the employee can select a plurality of proper roles according to the specific work in charge of the employee.

Further, the communication method under the role may be set by the user himself or may be set by a developer or an administrator, and when the user selects a role in the set role, the communication method corresponding to the role is automatically set as the communication method of the user.

According to the communication method based on multiple roles, on one hand, multiple user roles can be set for one user account, and different communication modes are set corresponding to different user roles, so that users can communicate according to different user roles and communication modes, unnecessary disturbance is avoided, and user experience is improved; on the other hand, a proper role and a proper communication mode can be selected according to the requirement of the user, the user can switch the role and the communication mode in the session process without re-registering an account or making extra settings, and the information transmission efficiency and the use convenience of communication software are improved.

The following describes embodiments of the apparatus of the present disclosure, which can be used to perform the multi-role based communication method in the above embodiments of the present disclosure. For the details not disclosed in the embodiments of the apparatus of the present disclosure, please refer to the embodiments of the communication method based on multiple roles disclosed above.

Fig. 12 schematically illustrates a block diagram of a multi-role based communication device according to one embodiment of the present disclosure.

Referring to fig. 12, a multi-role based communication device 1200 according to an embodiment of the present disclosure includes: an information receiving module 1201, an information determining module 1202 and an information issuing module 1203.

The information receiving module 1201 is configured to receive user information sent by a target terminal, where the user information includes a target user account and target role information corresponding to the target user account; an information determining module 1202, configured to determine a target communication manner from a session mode information set according to target role information, where the session mode information set includes one or more session mode information, and the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication manner corresponding to each role information, or the session mode information includes a plurality of role information and a communication manner corresponding to each role information; and an information issuing module 1203, configured to issue session information according to the target communication mode.

In one embodiment of the present disclosure, the target role information is one of a plurality of role information corresponding to the user account.

In one embodiment of the present disclosure, the multi-role based communication device 1200 further comprises: a matching module for matching the target user account with all the pre-stored user accounts, acquiring a matched user account; and the target information acquisition module is used for acquiring target session mode information according to the matched user account.

In one embodiment of the present disclosure, the information determination module 1202 is configured to: matching the target role information with a plurality of role information in the target session mode information to obtain matched role information; and acquiring a communication mode corresponding to the matched role information according to the matched role information, and taking the communication mode corresponding to the matched role information as a target communication mode.

In an embodiment of the present disclosure, the target communication mode is any one of unidirectional transmission, unidirectional reception, and bidirectional transmission and reception.

In one embodiment of the present disclosure, the target communication mode is bidirectional transceiving; the information determination module 1202 is configured to: receiving information to be sent by a target terminal, and sending the information to be sent to a response terminal; and receiving the information to be received sent by the response terminal, and sending the information to be received to the target terminal.

In one embodiment of the present disclosure, the target communication mode is one-way transmission; the information determination module 1202 is configured to: and only receiving information to be sent by the target terminal, and sending the information to be sent to the response terminal.

In one embodiment of the present disclosure, the target communication mode is one-way reception; the information determination module 1202 is configured to: and only receiving the information to be received sent by the response terminal, and sending the information to be received to the target terminal.

Fig. 13 schematically illustrates a block diagram of a multi-role based communication device according to one embodiment of the present disclosure.

Referring to fig. 13, a multi-role based communication device 1300 according to an embodiment of the present disclosure includes: an information acquisition module 1301 and an information transmission module 1302.

The information obtaining module 1301 is configured to obtain user information submitted by a user, where the user information includes a target user account and target role information selected by the user from multiple role information; an information sending module 1302, configured to send the user information to the server, so that the server determines a target communication manner from session mode information sets according to the target role information, and issues the session information according to the target communication manner, where the session mode information set includes one or more session mode information, the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication manner corresponding to each role information, or the session mode information includes a plurality of role information and a communication manner corresponding to each role information.

In one embodiment of the present disclosure, the multi-role based communication device 1300 is configured to: monitoring location information of a user; and determining target role information according to the occupational information and the position information of the user, and sending the determined target role information to the server.

In one embodiment of the present disclosure, the multi-role based communication device 1300 is configured to: acquiring an enabling time point of a user, and judging whether the enabling time point meets a preset time condition or not; when the starting time point meets a preset time condition, determining the first role information as target role information; and when the starting time point does not meet the preset time condition, determining the second role information as the target role information.

In one embodiment of the present disclosure, the multi-role based communication device 1300 further comprises: the display module is used for displaying the received and/or sent conversation information in a bidirectional display mode; or displaying the received or transmitted session information in a one-way display mode.

It should be noted that the computer system 1400 of the electronic device shown in fig. 14 is only an example, and should not bring any limitation to the functions and the scope of the application of the embodiments of the present disclosure.

As shown in fig. 14, a computer system 1400 includes a Central Processing Unit (CPU) 1401 that can perform various appropriate actions and processes in accordance with a program stored in a Read-Only Memory (ROM) 1402 or a program loaded from a storage portion 1408 into a Random Access Memory (RAM) 1403. In the RAM 1403, various programs and data necessary for system operation are also stored. The CPU1401, ROM 1402, and RAM 1403 are connected to each other via a bus 1404. An Input/Output (I/O) interface 1405 is also connected to the bus 1404.

The following components are connected to the I/O interface 1405: an input portion 1406 including a keyboard, a mouse, and the like; an output portion 1407 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, a speaker, and the like; a storage portion 1408 including a hard disk and the like; and a communication section 1409 including a Network interface card such as a LAN (Local Area Network) card, a modem, and the like. The communication section 1409 performs communication processing via a network such as the internet. The driver 1410 is also connected to the I/O interface 1405 as necessary. A removable medium 1411 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 1410 as necessary, so that a computer program read out therefrom is installed into the storage section 1408 as necessary.

In particular, the processes described below with reference to the flowcharts may be implemented as computer software programs, according to embodiments of the present disclosure. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via the communication portion 1409 and/or installed from the removable medium 1411. The computer program performs various functions defined in the system of the present disclosure when executed by a Central Processing Unit (CPU) 1401.

It should be noted that the computer readable medium shown in the embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a Read-Only Memory (ROM), an Erasable Programmable Read-Only Memory (EPROM), a flash Memory, an optical fiber, a portable Compact Disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In contrast, in the present disclosure, a computer-readable signal medium may include a propagated data signal with computer-readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wired, etc., or any suitable combination of the foregoing.

The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units described in the embodiments of the present disclosure may be implemented by software or hardware, and the described units may also be disposed in a processor. Wherein the names of the elements do not in some way constitute a limitation on the elements themselves.

As another aspect, the present disclosure also provides a computer-readable medium, which may be contained in the electronic device described in the above embodiments; or may exist separately without being assembled into the electronic device. The computer readable medium carries one or more programs which, when executed by an electronic device, cause the electronic device to implement the method described in the above embodiments.

It should be noted that although in the above detailed description several modules or units of the device for action execution are mentioned, such a division is not mandatory. Indeed, the features and functions of two or more modules or units described above may be embodied in one module or unit, according to embodiments of the present disclosure. Conversely, the features and functions of one module or unit described above may be further divided into embodiments by a plurality of modules or units.

Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiments of the present disclosure may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to enable a computing device (which may be a personal computer, a server, a touch terminal, or a network device, etc.) to execute the method according to the embodiments of the present disclosure.

Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains.

It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. A communication method based on multiple roles is characterized by comprising the following steps:

receiving user information sent by a user through a target terminal, wherein the user information comprises a target user account corresponding to the user and target role information which is used by the user according to a plan and corresponds to the target user account, and the target role information is related to occupational information of the user;

determining a target communication mode from a session mode information set according to the target role information, wherein the target communication mode is any one of unidirectional transmission, unidirectional reception and bidirectional transceiving, the session mode information set comprises one or more session mode information, the session mode information comprises a user account, a plurality of role information corresponding to the user account and a communication mode corresponding to each role information, or the session mode information comprises a plurality of role information and a communication mode corresponding to each role information;

and issuing the session information according to the target communication mode.

2. The multi-role based communication method according to claim 1, wherein the target role information is one of a plurality of role information corresponding to the target user account.

3. The multi-role based communication method according to claim 1, wherein before said determining a target communication means from the session mode information set according to the target role information, the method further comprises:

and matching the target user account with all pre-stored user accounts to obtain a matched user account, and obtaining target session mode information according to the matched user account.

4. The multi-role based communication method according to claim 3, wherein the determining a target communication manner from the session mode information set according to the target role information comprises:

matching the target role information with a plurality of role information in the target session mode information to obtain matched role information;

and acquiring a communication mode corresponding to the matched role information according to the matched role information, and taking the communication mode corresponding to the matched role information as a target communication mode.

5. The multi-role based communication method according to claim 1, wherein the target communication manner is bi-directional transceiving;

the session information is issued according to the target communication mode, the method comprises the following steps:

receiving information to be sent by the target terminal, and sending the information to be sent to a response terminal; and is

And receiving the information to be received sent by the response terminal, and sending the information to be received to the target terminal.

6. The communication method based on multi-role according to claim 1, characterized in that the target communication mode is one-way transmission;

the issuing of the session information according to the target communication mode comprises the following steps:

and only receiving information to be sent by the target terminal, and sending the information to be sent to a response terminal.

7. The multi-role based communication method according to claim 1, wherein the target communication manner is one-way reception;

and only receiving information to be received sent by a response terminal, and sending the information to be received to the target terminal.

8. A communication method based on multiple roles is characterized by comprising the following steps:

acquiring user information submitted by a user, wherein the user information comprises a target user account corresponding to the user and target role information which is selected by the user from a plurality of role information, is scheduled to be used and corresponds to the target user account, and the target role information is related to occupational information of the user;

and sending the user information to a server so that the server determines a target communication mode from session mode information in a centralized manner according to the target role information and issues the session information according to the target communication mode, wherein the target communication mode is any one of unidirectional sending, unidirectional receiving and bidirectional receiving and sending, the session mode information set comprises one or more session mode information, the session mode information comprises a user account, a plurality of role information corresponding to the user account and a communication mode corresponding to each role information, or the session mode information comprises a plurality of role information and a communication mode corresponding to each role information.

9. The multi-role based communication method according to claim 8, wherein the method further comprises:

monitoring location information of the user;

and determining the target role information according to the occupational information and the position information of the user, and sending the determined target role information to the server.

10. The multi-role based communication method according to claim 8, wherein the method further comprises:

acquiring the starting time point of the user, and judging whether the starting time point meets a preset time condition;

when the starting time point meets the preset time condition, determining first role information as the target role information;

and when the starting time point does not meet the preset time condition, determining second role information as the target role information.

11. The multi-role based communication method according to claim 8, wherein the method further comprises:

displaying the received and/or sent session information in a bidirectional display mode; or

And displaying the received or sent session information in a one-way display mode.

12. A multi-role based communication device, comprising:

the system comprises an information receiving module, a processing module and a display module, wherein the information receiving module is used for receiving user information sent by a user through a target terminal, the user information comprises a target user account corresponding to the user and target role information which is used by the user according to a plan and corresponds to the target user account, and the target role information is related to professional information of the user;

an information determining module, configured to determine a target communication manner from a session mode information set according to the target role information, where the target communication manner is any one of unidirectional transmission, unidirectional reception, and bidirectional transmission and reception, the session mode information set includes one or more session mode information, the session mode information includes a user account, a plurality of role information corresponding to the user account, and a communication manner corresponding to each of the role information, or the session mode information includes a plurality of role information and a communication manner corresponding to each of the role information;

and the information issuing module is used for issuing the session information according to the target communication mode.

13. A multi-role based communication device, comprising:

the system comprises an information acquisition module, a role selection module and a role selection module, wherein the information acquisition module is used for acquiring user information submitted by a user, the user information comprises a target user account corresponding to the user and target role information which is selected by the user from a plurality of role information, is used for planning use and corresponds to the target user account, and the target role information is related to professional information of the user;

the information sending module is used for sending the user information to a server so that the server determines a target communication mode from session mode information in a centralized manner according to the target role information and issues the session information according to the target communication mode, wherein the target communication mode is any one of unidirectional sending, unidirectional receiving and bidirectional receiving and sending, the session mode information set comprises one or more pieces of session mode information, and the session mode information comprises a user account, a plurality of pieces of role information corresponding to the user account and communication modes corresponding to the role information, or the session mode information comprises a plurality of pieces of role information and communication modes corresponding to the role information.

14. An electronic device, comprising:

one or more processors;

a storage device for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the multi-role based communication method according to any one of claims 1 to 11.