CN111949862B - Method and device for managing business task flow and electronic equipment - Google Patents
Method and device for managing business task flow and electronic equipment Download PDFInfo
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Abstract
The embodiment of the specification provides a method for managing a business task flow, which comprises the steps of receiving a page request sent by a mobile terminal, determining a parameter entering flow type when a user performs a business task according to a user identification in the request, judging whether the parameter entering flow type is a non-mobile parameter entering flow, generating business task page information based on an additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow if the parameter entering flow type is the non-mobile parameter entering flow, and returning the business task page information to the mobile terminal. The method utilizes the condition that a user who performs a service task in a non-mobile parameter entering process sends a page request through the mobile terminal, generates service task page information based on the mobile parameter entering process compared with an additional parameter entering node of the non-mobile parameter entering process, so that the cross-process parameter acquisition is realized, and more comprehensive and sufficient parameters can be obtained compared with the simple parameter acquisition by using the non-mobile parameter entering process.
Description
Technical Field
The present application relates to the field of computers, and in particular, to a method, an apparatus, and an electronic device for managing a business task flow.
Background
When providing business services for users, the users are generally involved in the task participation, and related parameters of the users are obtained by utilizing the mode of the user participation task, so that data support is provided for the business services.
Due to the complex diversity of reality (e.g., the functionality of the hardware for the user to participate in the task varies). Thus, for the same service, a task flow management manner appears: according to different actual conditions, a user can initiate a corresponding task flow to participate in a task, so that the method is suitable for complex and various actual conditions and improves flexibility.
In this way, the requirement of acquiring parameters can be met, and the obstacle of complex reality situation is overcome, however, the applicant analyzes the situation, and finds that, in comparison with different task flows for realizing the same service, there is always a compromise flow defined by practical situation limitation, and the compromise flow makes the acquired parameters not fully and fully acquire relevant parameters of the user, so, in this way, if a new method for managing the task flow can be provided, the acquired service parameters are fully and fully acquired, but because the compromise flow is defined for adapting to the practical situation limitation, the industry personnel often default to the simple way (depending on the practical situation, the user can initiate the corresponding task flow to participate in the task) to be the best way, and there is still room for improvement in this way.
Analysis and discovery of the prior art shows that the prior art classifies the user when the user initiates the entering process, so as to avoid repeated entering, so that for the user who has initiated the non-mobile entering process, only the non-mobile entering process is provided for the user, for the user who initiates the mobile entering process, only the mobile entering process is provided for the user who completes the non-mobile entering process, and the re-entering is not performed for the user who completes the non-mobile entering process, which results in that even if the user who subsequently uses the mobile terminal has the realization condition of acquiring more parameters, the prior art does not utilize the trigger to acquire the parameters.
The above information disclosed in the background section is only for enhancement of understanding of the background of the disclosure and therefore it may include information that does not form the prior art that is already known to a person of ordinary skill in the art.
Disclosure of Invention
The embodiment of the specification provides a method, a device and electronic equipment for managing business task flows, which are used for improving the comprehensiveness of acquiring parameters.
The embodiment of the specification provides a method for managing a business task flow, which comprises the following steps:
Receiving a page request sent by a mobile terminal, wherein the request carries a user identifier;
determining a parameter entering state of a user according to the user identification, wherein the parameter entering state comprises a parameter entering flow type when the user performs a service task;
returning corresponding service task page information to the mobile terminal according to the parameter entering state of the user, so that the mobile terminal provides a service task page for the user based on the service task page information;
the step of returning corresponding service task page information to the mobile terminal according to the participation state of the user comprises the following steps:
judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating service task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the service task page information to the mobile terminal.
Optionally, the determining whether the type of the joining process is a non-mobile joining process, if yes, generating service task page information based on an additional joining node of the mobile joining process compared with the non-mobile joining process, further includes:
and determining a parameter entering completion state of the user in the non-mobile parameter entering flow, and if the non-mobile parameter entering flow of the user is interrupted, generating service task page information according to the non-parameter entering node of the user in the non-mobile parameter entering flow and the additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow.
Optionally, the generating service task page information according to the non-participating node in the non-mobile participating process and the additional participating node of the mobile participating process compared with the non-mobile participating process includes:
reconstructing a mobile parameter entering process according to the non-parameter entering node of the user in the non-mobile parameter entering process and the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and generating service task page information according to the reconstructed mobile parameter entering process.
Optionally, the method further comprises:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and generating service task page information according to the input first parameter, an un-parameter input node of the user in the non-mobile parameter input process and an additional parameter input node of the mobile parameter input process compared with the non-mobile parameter input process, so that the mobile terminal provides a service task page with the first parameter information for the user based on the service task page information.
Optionally, the method further comprises:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and acquiring a second parameter which is input by the user in an operation mode on the business task page;
and carrying out parameter processing on the user by combining the first parameter and the second parameter.
Optionally, the method further comprises:
if the user is monitored to send the page request through the third party application in the mobile terminal, the method comprises the following steps:
inquiring an application list of the mobile terminal, judging whether the mobile terminal installs a target application, if the mobile terminal installs the target application, waking up the target application, and if the mobile terminal does not install the target application, sending download link information of the target reference to the mobile terminal, wherein the target application is used for executing a mobile entering process.
Optionally, the receiving the page request sent by the mobile terminal includes:
and receiving a request for acquiring the page of the target application, which is sent by the mobile terminal.
Optionally, the mobile joining process includes, compared to the non-mobile joining process, an additional joining node: and acquiring the current position information of the mobile terminal.
The embodiment of the specification also provides a device for managing the business task flow, which comprises:
the parameter entering state module receives a page request sent by the mobile terminal, wherein the request carries a user identifier;
determining a parameter entering state of a user according to the user identification, wherein the parameter entering state comprises a parameter entering flow type when the user performs a service task;
The task page module returns corresponding business task page information to the mobile terminal according to the parameter entering state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
the step of returning corresponding service task page information to the mobile terminal according to the participation state of the user comprises the following steps:
judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating service task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the service task page information to the mobile terminal.
Optionally, the determining whether the type of the joining process is a non-mobile joining process, if yes, generating service task page information based on an additional joining node of the mobile joining process compared with the non-mobile joining process, further includes:
and determining a parameter entering completion state of the user in the non-mobile parameter entering flow, and if the non-mobile parameter entering flow of the user is interrupted, generating service task page information according to the non-parameter entering node of the user in the non-mobile parameter entering flow and the additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow.
Optionally, the generating service task page information according to the non-participating node in the non-mobile participating process and the additional participating node of the mobile participating process compared with the non-mobile participating process includes:
reconstructing a mobile parameter entering process according to the non-parameter entering node of the user in the non-mobile parameter entering process and the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and generating service task page information according to the reconstructed mobile parameter entering process.
Optionally, the task page module is further configured to:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and generating service task page information according to the input first parameter, an un-parameter input node of the user in the non-mobile parameter input process and an additional parameter input node of the mobile parameter input process compared with the non-mobile parameter input process, so that the mobile terminal provides a service task page with the first parameter information for the user based on the service task page information.
Optionally, the task page module is further configured to:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and acquiring a second parameter which is input by the user in an operation mode on the business task page;
And combining the first parameter and the second parameter to perform a business process after completing the business task for the user.
Optionally, the system further comprises a guiding module, configured to, if it is monitored that the user sends the page request through a third party application in the mobile terminal:
inquiring an application list of the mobile terminal, judging whether the mobile terminal installs a target application, if the mobile terminal installs the target application, waking up the target application, and if the mobile terminal does not install the target application, sending download link information of the target reference to the mobile terminal, wherein the target application is used for executing a mobile entering process.
Optionally, the receiving the page request sent by the mobile terminal includes:
and receiving a request for acquiring the page of the target application, which is sent by the mobile terminal.
Optionally, the mobile joining process includes, compared to the non-mobile joining process, an additional joining node: and acquiring the current position information of the mobile terminal.
The embodiment of the specification also provides an electronic device, wherein the electronic device comprises:
a processor; the method comprises the steps of,
a memory storing computer executable instructions that, when executed, cause the processor to perform any of the methods described above.
The present description also provides a computer-readable storage medium storing one or more programs that, when executed by a processor, implement any of the methods described above.
According to the various technical schemes provided by the embodiment of the specification, through receiving a page request sent by a mobile terminal, determining the type of a joining flow when a user performs a service task according to a user identification in the request, judging whether the joining flow type is a non-mobile joining flow, if so, generating service task page information based on an additional joining node of the mobile joining flow compared with the non-mobile joining flow, and returning the service task page information to the mobile terminal. The method utilizes the condition that a user who performs a service task in a non-mobile parameter entering process sends a page request through the mobile terminal, generates service task page information based on the mobile parameter entering process compared with an additional parameter entering node of the non-mobile parameter entering process, so that the cross-process parameter acquisition is realized, and more comprehensive and sufficient parameters can be obtained compared with the simple parameter acquisition by using the non-mobile parameter entering process.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application and do not constitute a limitation on the application. In the drawings:
fig. 1 is a schematic diagram of a method for managing a business task flow according to an embodiment of the present disclosure;
fig. 2 is a schematic structural diagram of an apparatus for managing a business task flow according to an embodiment of the present disclosure;
fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure;
fig. 4 is a schematic diagram of a computer readable medium according to an embodiment of the present disclosure.
Detailed Description
Therefore, if cross-process parameter acquisition is realized, the comprehensiveness of parameter acquisition can be improved.
Exemplary embodiments of the present application will now be described more fully with reference to the accompanying drawings. However, the exemplary embodiments can be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these exemplary embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of the application to those skilled in the art. The same reference numerals in the drawings denote the same or similar elements, components or portions, and thus a repetitive description thereof will be omitted.
The features, structures, characteristics or other details described in a particular embodiment do not exclude that may be combined in one or more other embodiments in a suitable manner, without departing from the technical idea of the invention.
In the description of specific embodiments, features, structures, characteristics, or other details described in the present invention are provided to enable one skilled in the art to fully understand the embodiments. However, it is not excluded that one skilled in the art may practice the present invention without one or more of the specific features, structures, characteristics, or other details.
The flow diagrams depicted in the figures are exemplary only, and do not necessarily include all of the elements and operations/steps, nor must they be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the order of actual execution may be changed according to actual situations.
The block diagrams depicted in the figures are merely functional entities and do not necessarily correspond to physically separate entities. That is, the functional entities may be implemented in software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor devices and/or microcontroller devices.
The term "and/or" and/or "includes all combinations of any one or more of the associated listed items.
Fig. 1 is a schematic diagram of a method for managing a business task flow according to an embodiment of the present disclosure, where the method may include:
s101: and receiving a page request sent by the mobile terminal, wherein the request carries a user identifier.
The joining process can be provided to the user in the form of a page, so that the user participates in the task through the page.
In the embodiment of the present specification, the receiving the page request sent by the mobile terminal may include:
and receiving a request for acquiring the page of the target application, which is sent by the mobile terminal.
The page of the target application may be a task page of the target application.
S102: and determining a parameter entering state of the user according to the user identification, wherein the parameter entering state comprises a parameter entering flow type when the user performs a service task.
In the embodiment of the present disclosure, the entering process may be divided into a mobile entering process and a non-mobile entering process according to different terminal types for acquiring parameters, and since the mobile terminal is often able to acquire more parameters (for example, the current position) than the non-mobile terminal, the mobile entering process is often more complex than the non-mobile entering process, and has more entering nodes, so that more parameters may be acquired.
The non-mobile joining terminal can be a PC terminal, and due to the limitation of hardware, when a user uses the terminal to participate in tasks, the non-mobile joining process can only be provided for the user.
The additional joining node of the mobile joining process compared with the non-mobile joining process can be used for acquiring the moving speed, the position, store information nearby the position, landmarks nearby the position and the like of the terminal, and the additional joining node can be used as the additional joining node of the mobile joining process compared with the non-mobile joining process.
In a general manner, the mobile joining process includes, compared to the non-mobile joining process, additional joining nodes: and acquiring the current position information of the mobile terminal.
Conventionally, when a user initiates a joining process, the joining type is determined for the user, and the subsequent joining process depends on the joining type of the user, that is, for the user who has initiated the non-mobile joining process, the user is classified as a non-mobile joining process user, only the non-mobile joining process is provided for the user, and for the user who initiates the mobile joining process, only the mobile joining process is provided for the user, and for the user who completes the non-mobile joining process, no joining is performed again.
However, in the embodiment of the present specification, we can use the opportunity that the user logs in through the mobile terminal with the non-mobile participating process to additionally provide the participating process for the user.
Therefore, after receiving the page request sent by the mobile terminal, we can determine the joining status of the user according to the user identifier, and determine whether the user is the user who has initiated the non-mobile joining process, if so, the user becomes the object for next S103.
S103: returning corresponding service task page information to the mobile terminal according to the parameter entering state of the user, so that the mobile terminal provides a service task page for the user based on the service task page information;
the returning, to the mobile terminal, corresponding service task page information according to the parameter entering state of the user may include:
judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating service task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the service task page information to the mobile terminal.
And determining the type of the entering process when the user performs the service task according to the user identification in the request by receiving the page request sent by the mobile terminal, judging whether the entering process type is a non-mobile entering process, if so, generating service task page information based on an additional entering node of the mobile entering process compared with the non-mobile entering process, and returning the service task page information to the mobile terminal. The method utilizes the condition that a user who performs a service task in a non-mobile parameter entering process sends a page request through the mobile terminal, generates service task page information based on the mobile parameter entering process compared with an additional parameter entering node of the non-mobile parameter entering process, so that the cross-process parameter acquisition is realized, and more comprehensive and sufficient parameters can be obtained compared with the simple parameter acquisition by using the non-mobile parameter entering process.
Of course, the parameter may be acquired automatically in the background of the mobile terminal, for example, the current location of the terminal may be acquired, in addition to providing the page.
Thus, if the type of the joining process is determined to be a non-mobile joining process, the method may further include:
and sending a parameter acquisition instruction to the mobile terminal based on the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, wherein the parameter acquisition instruction is used for acquiring the parameter corresponding to the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process in the background of the terminal.
Considering that the non-mobile joining process is only initiated but not completed, and some common nodes exist between the mobile joining process and the non-mobile joining process, we can combine the incomplete nodes in the non-mobile joining process to directly provide the processes of the rest nodes for the user, thus, the user is not required to initiate the mobile joining process again, thus the completed task nodes can be skipped, and the repeated operation is avoided.
Therefore, in the embodiment of the present disclosure, the determining whether the type of the joining process is a non-mobile joining process, if so, generating the service task page information based on the additional joining node of the mobile joining process compared to the non-mobile joining process, may further include:
And determining a parameter entering completion state of the user in the non-mobile parameter entering flow, and if the non-mobile parameter entering flow of the user is interrupted, generating service task page information according to the non-parameter entering node of the user in the non-mobile parameter entering flow and the additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow.
For a specific mode of generating the service task page information, the method can be a reconstruction flow and then page information is generated.
Thus, in the embodiment of the present specification, the generating, according to the non-joining node of the non-mobile joining process and the mobile joining process of the user, service task page information according to the additional joining node of the non-mobile joining process may include:
reconstructing a mobile parameter entering process according to the non-parameter entering node of the user in the non-mobile parameter entering process and the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and generating service task page information according to the reconstructed mobile parameter entering process.
Considering that the user may have entered the following parameters in a non-mobile participating process before, and that the user may need to know the entered parameters currently, we can query the database for the data and display the relevant information in the page, so that the user only needs to pay attention to the remaining process nodes.
Thus, in embodiments of the present description, the method may further comprise:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and generating service task page information according to the input first parameter, an un-parameter input node of the user in the non-mobile parameter input process and an additional parameter input node of the mobile parameter input process compared with the non-mobile parameter input process, so that the mobile terminal provides a service task page with the first parameter information for the user based on the service task page information.
After the parameters of the flow nodes are acquired, the parameters can be used for business processing.
Thus, in embodiments of the present description, the method may further comprise:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and acquiring a second parameter which is input by the user in an operation mode on the business task page;
and carrying out parameter processing on the user by combining the first parameter and the second parameter.
The parameter processing may be performing trust evaluation on the user, for example, where the parameter may be a parameter of applying for trust, for example, hobbies, learning information, etc., and not specifically described herein.
Further thinking, the user's behavior of accessing a page may occur across terminals, such as logging in using a PC terminal in the near past, while currently, the user logs in using the mobile terminal's browser.
At this time, if the APP is actively downloaded or opened depending on the user, many users are idle to operate due to strong dependence on the user operation, and thus a mobile entry flow cannot be provided. Thus, in embodiments of the present description, the method may further comprise:
if the user is monitored to send the page request through the third party application in the mobile terminal, the method comprises the following steps:
inquiring an application list of the mobile terminal, judging whether the mobile terminal installs a target application, if the mobile terminal installs the target application, waking up the target application, and if the mobile terminal does not install the target application, sending download link information of the target reference to the mobile terminal, wherein the target application is used for executing a mobile entering process.
By monitoring, the user wakes up the target application or guides the user to download the target application by taking the sending of the page request by the third party application in the mobile terminal as a trigger, so that the dependence on the user operation can be reduced.
In an application scenario, a user logs in and initiates a task through a PC terminal to obtain a task of a non-mobile parameter entering process, and then enters parameters, because the non-mobile parameter entering process does not have a node for acquiring position information. Therefore, when the user logs in by using the mobile terminal accidentally, the user uses the trigger to acquire related parameters by the mobile entering process, and the parameters missing in the non-mobile entering process compared with the parameters missing in the mobile entering process are supplemented, and of course, for the condition that the non-mobile process is interrupted, the reconstructed entering process can supplement unfinished nodes in the non-mobile entering process, so that the condition that the entering terminals are crossed when the cross-terminal operation is fully mined and effectively utilized.
Fig. 2 is a schematic structural diagram of an apparatus for managing a business task flow according to an embodiment of the present disclosure, where the apparatus may include:
the parameter entering state module 201 receives a page request sent by the mobile terminal, wherein the request carries a user identifier;
determining a parameter entering state of a user according to the user identification, wherein the parameter entering state comprises a parameter entering flow type when the user performs a service task;
the task page module 202 returns corresponding service task page information to the mobile terminal according to the parameter entering state of the user, so that the mobile terminal provides a service task page for the user based on the service task page information;
The returning, to the mobile terminal, corresponding service task page information according to the parameter entering state of the user may include:
judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating service task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the service task page information to the mobile terminal.
In the embodiment of the present disclosure, the determining whether the type of the joining process is a non-mobile joining process, if yes, generating service task page information based on an additional joining node of the mobile joining process compared with the non-mobile joining process, may further include:
and determining a parameter entering completion state of the user in the non-mobile parameter entering flow, and if the non-mobile parameter entering flow of the user is interrupted, generating service task page information according to the non-parameter entering node of the user in the non-mobile parameter entering flow and the additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow.
In an embodiment of the present disclosure, the generating, according to the non-joining node of the user in the non-mobile joining process and the additional joining node of the mobile joining process compared to the non-mobile joining process, service task page information may include:
Reconstructing a mobile parameter entering process according to the non-parameter entering node of the user in the non-mobile parameter entering process and the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and generating service task page information according to the reconstructed mobile parameter entering process.
In the embodiment of the present specification, the task page module may be further configured to:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and generating service task page information according to the input first parameter, an un-parameter input node of the user in the non-mobile parameter input process and an additional parameter input node of the mobile parameter input process compared with the non-mobile parameter input process, so that the mobile terminal provides a service task page with the first parameter information for the user based on the service task page information.
In the embodiment of the present specification, the task page module may be further configured to:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and acquiring a second parameter which is input by the user in an operation mode on the business task page;
and combining the first parameter and the second parameter to perform a business process after completing the business task for the user.
In the embodiment of the present specification, the mobile terminal may further include a guiding module, which may be configured to, if it is monitored that the user sends the page request through a third party application in the mobile terminal:
inquiring an application list of the mobile terminal, judging whether the mobile terminal installs a target application, if the mobile terminal installs the target application, waking up the target application, and if the mobile terminal does not install the target application, sending download link information of the target reference to the mobile terminal, wherein the target application is used for executing a mobile entering process.
In the embodiment of the present specification, the receiving the page request sent by the mobile terminal may include:
and receiving a request for acquiring the page of the target application, which is sent by the mobile terminal.
In an embodiment of the present disclosure, the mobile joining process may include, compared to the non-mobile joining process, an additional joining node: and acquiring the current position information of the mobile terminal.
The device determines the type of the entering flow when the user performs the service task according to the user identification in the request by receiving the page request sent by the mobile terminal, judges whether the entering flow type is a non-mobile entering flow, generates service task page information based on an additional entering node of the mobile entering flow compared with the non-mobile entering flow if the entering flow type is the non-mobile entering flow, and returns the service task page information to the mobile terminal. The method utilizes the condition that a user who performs a service task in a non-mobile parameter entering process sends a page request through the mobile terminal, generates service task page information based on the mobile parameter entering process compared with an additional parameter entering node of the non-mobile parameter entering process, so that the cross-process parameter acquisition is realized, and more comprehensive and sufficient parameters can be obtained compared with the simple parameter acquisition by using the non-mobile parameter entering process.
Based on the same inventive concept, the embodiments of the present specification also provide an electronic device.
The following describes an embodiment of an electronic device according to the present invention, which may be regarded as a specific physical implementation of the above-described embodiment of the method and apparatus according to the present invention. Details described in relation to the embodiments of the electronic device of the present invention should be considered as additions to the embodiments of the method or apparatus described above; for details not disclosed in the embodiments of the electronic device of the present invention, reference may be made to the above-described method or apparatus embodiments.
Fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure. An electronic device 300 according to this embodiment of the present invention is described below with reference to fig. 3. The electronic device 300 shown in fig. 3 is merely an example and should not be construed as limiting the functionality and scope of use of embodiments of the present invention.
As shown in fig. 3, the electronic device 300 is embodied in the form of a general purpose computing device. Components of electronic device 300 may include, but are not limited to: at least one processing unit 310, at least one memory unit 320, a bus 330 connecting the different system components (including the memory unit 320 and the processing unit 310), a display unit 340, and the like.
Wherein the storage unit stores program code that is executable by the processing unit 310 such that the processing unit 310 performs the steps according to various exemplary embodiments of the invention described in the above processing method section of the present specification. For example, the processing unit 310 may perform the steps shown in fig. 1.
The memory unit 320 may include readable media in the form of volatile memory units, such as Random Access Memory (RAM) 3201 and/or cache memory 3202, and may further include Read Only Memory (ROM) 3203.
The storage unit 320 may also include a program/utility 3204 having a set (at least one) of program modules 3205, such program modules 3205 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each or some combination of which may include an implementation of a network environment.
Bus 330 may be one or more of several types of bus structures including a memory unit bus or memory unit controller, a peripheral bus, an accelerated graphics port, a processing unit, or a local bus using any of a variety of bus architectures.
The electronic device 300 may also communicate with one or more external devices 400 (e.g., keyboard, pointing device, bluetooth device, etc.), one or more devices that enable a user to interact with the electronic device 300, and/or any device (e.g., router, modem, etc.) that enables the electronic device 300 to communicate with one or more other computing devices. Such communication may occur through an input/output (I/O) interface 350. Also, electronic device 300 may communicate with one or more networks such as a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the Internet, through network adapter 360. The network adapter 360 may communicate with other modules of the electronic device 300 via the bus 330. It should be appreciated that although not shown in fig. 3, other hardware and/or software modules may be used in connection with electronic device 300, including, but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, data backup storage systems, and the like.
From the above description of embodiments, those skilled in the art will readily appreciate that the exemplary embodiments described herein may be implemented in software, or may be implemented in software in combination with necessary hardware. Thus, the technical solution according to the embodiments of the present invention may be embodied in the form of a software product, which may be stored in a computer readable storage medium (may be a CD-ROM, a usb disk, a mobile hard disk, etc.) or on a network, and includes several instructions to cause a computing device (may be a personal computer, a server, or a network device, etc.) to perform the above-mentioned method according to the present invention. The computer program, when executed by a data processing device, enables the computer readable medium to carry out the above-described method of the present invention, namely: such as the method shown in fig. 1.
Fig. 4 is a schematic diagram of a computer readable medium according to an embodiment of the present disclosure.
A computer program implementing the method shown in fig. 1 may be stored on one or more computer readable media. The computer readable medium may be a readable signal medium or a readable storage medium. The readable storage medium can be, for example, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium would include the following: an electrical connection having one or more wires, a portable disk, a hard disk, random Access Memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
The computer readable storage medium may include a data signal propagated in baseband or as part of a carrier wave, with readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A readable storage medium may also be any readable medium that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable storage medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Program code for carrying out operations of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C++ or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device, partly on a remote computing device, or entirely on the remote computing device or server. In the case of remote computing devices, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., connected via the Internet using an Internet service provider).
In summary, the invention may be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. Those skilled in the art will appreciate that some or all of the functionality of some or all of the components in accordance with embodiments of the present invention may be implemented in practice using a general purpose data processing device such as a microprocessor or Digital Signal Processor (DSP). The present invention can also be implemented as an apparatus or device program (e.g., a computer program and a computer program product) for performing a portion or all of the methods described herein. Such a program embodying the present invention may be stored on a computer readable medium, or may have the form of one or more signals. Such signals may be downloaded from an internet website, provided on a carrier signal, or provided in any other form.
The above-described specific embodiments further describe the objects, technical solutions and advantageous effects of the present invention in detail, and it should be understood that the present invention is not inherently related to any particular computer, virtual device or electronic apparatus, and various general-purpose devices may also implement the present invention. The foregoing description of the embodiments of the invention is not intended to be limiting, but rather is intended to cover all modifications, equivalents, alternatives, and improvements that fall within the spirit and scope of the invention.
In this specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments.
The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and variations of the present application will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. which come within the spirit and principles of the application are to be included in the scope of the claims of the present application.
Claims (18)
1. A method for managing a business task process, comprising:
receiving a page request sent by a mobile terminal, wherein the request carries a user identifier;
determining a parameter entering state of a user according to the user identification, wherein the parameter entering state comprises a parameter entering flow type when the user performs a service task;
returning corresponding service task page information to the mobile terminal according to the parameter entering state of the user, so that the mobile terminal provides a service task page for the user based on the service task page information;
the step of returning corresponding service task page information to the mobile terminal according to the participation state of the user comprises the following steps:
Judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating service task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the service task page information to the mobile terminal.
2. The method of claim 1, wherein the determining whether the joining process type is a non-mobile joining process, if so, generating business task page information based on an additional joining node of the mobile joining process compared to the non-mobile joining process, further comprises:
and determining a parameter entering completion state of the user in the non-mobile parameter entering flow, and if the non-mobile parameter entering flow of the user is interrupted, generating service task page information according to the non-parameter entering node of the user in the non-mobile parameter entering flow and the additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow.
3. The method of claim 2, wherein the generating business task page information based on the non-joining node of the user in the non-mobile joining process and the additional joining node of the mobile joining process compared to the non-mobile joining process comprises:
Reconstructing a mobile parameter entering process according to the non-parameter entering node of the user in the non-mobile parameter entering process and the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and generating service task page information according to the reconstructed mobile parameter entering process.
4. The method as recited in claim 2, further comprising:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and generating service task page information according to the input first parameter, an un-parameter input node of the user in the non-mobile parameter input process and an additional parameter input node of the mobile parameter input process compared with the non-mobile parameter input process, so that the mobile terminal provides a service task page with the first parameter information for the user based on the service task page information.
5. The method as recited in claim 2, further comprising:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and acquiring a second parameter which is input by the user in an operation mode on the business task page;
and carrying out parameter processing on the user by combining the first parameter and the second parameter.
6. The method as recited in claim 1, further comprising:
If the user is monitored to send the page request through the third party application in the mobile terminal, the method comprises the following steps:
inquiring an application list of the mobile terminal, judging whether the mobile terminal installs a target application, if the mobile terminal installs the target application, waking up the target application, and if the mobile terminal does not install the target application, sending download link information of the target application to the mobile terminal, wherein the target application is used for executing a mobile entering process.
7. The method of claim 6, wherein the receiving the page request sent by the mobile terminal comprises:
and receiving a request for acquiring the page of the target application, which is sent by the mobile terminal.
8. The method of claim 1, wherein the mobile joining procedure comprises an additional joining node compared to a non-mobile joining procedure: and acquiring the current position information of the mobile terminal.
9. An apparatus for managing a business task process, comprising:
the parameter entering state module receives a page request sent by the mobile terminal, wherein the request carries a user identifier;
determining a parameter entering state of a user according to the user identification, wherein the parameter entering state comprises a parameter entering flow type when the user performs a service task;
The task page module returns corresponding business task page information to the mobile terminal according to the parameter entering state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
the step of returning corresponding service task page information to the mobile terminal according to the participation state of the user comprises the following steps:
judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating service task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the service task page information to the mobile terminal.
10. The apparatus of claim 9, wherein the determining whether the joining process type is a non-mobile joining process, if so, generating business task page information based on an additional joining node of a mobile joining process compared to a non-mobile joining process, further comprises:
and determining a parameter entering completion state of the user in the non-mobile parameter entering flow, and if the non-mobile parameter entering flow of the user is interrupted, generating service task page information according to the non-parameter entering node of the user in the non-mobile parameter entering flow and the additional parameter entering node of the mobile parameter entering flow compared with the non-mobile parameter entering flow.
11. The apparatus of claim 10, wherein the generating business task page information based on the non-joining node of the user in the non-mobile joining process and the additional joining node of the mobile joining process compared to the non-mobile joining process comprises:
reconstructing a mobile parameter entering process according to the non-parameter entering node of the user in the non-mobile parameter entering process and the additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and generating service task page information according to the reconstructed mobile parameter entering process.
12. The apparatus of claim 10, wherein the task page module is further configured to:
inquiring a first parameter which is input by the user in a non-mobile parameter input process, and generating service task page information according to the input first parameter, an un-parameter input node of the user in the non-mobile parameter input process and an additional parameter input node of the mobile parameter input process compared with the non-mobile parameter input process, so that the mobile terminal provides a service task page with the first parameter information for the user based on the service task page information.
13. The apparatus of claim 10, wherein the task page module is further configured to:
Inquiring a first parameter which is input by the user in a non-mobile parameter input process, and acquiring a second parameter which is input by the user in an operation mode on the business task page;
and combining the first parameter and the second parameter to perform a business process after completing the business task for the user.
14. The apparatus of claim 9, further comprising a guidance module for
If the user is monitored to send the page request through the third party application in the mobile terminal, the method comprises the following steps:
inquiring an application list of the mobile terminal, judging whether the mobile terminal installs a target application, if the mobile terminal installs the target application, waking up the target application, and if the mobile terminal does not install the target application, sending download link information of the target application to the mobile terminal, wherein the target application is used for executing a mobile entering process.
15. The apparatus of claim 14, wherein the receiving the page request sent by the mobile terminal comprises:
and receiving a request for acquiring the page of the target application, which is sent by the mobile terminal.
16. The apparatus of claim 9, wherein the mobile joining procedure comprises an additional joining node compared to a non-mobile joining procedure: and acquiring the current position information of the mobile terminal.
17. An electronic device, wherein the electronic device comprises:
a processor; the method comprises the steps of,
a memory storing computer executable instructions that, when executed, cause the processor to perform the method of any of claims 1-8.
18. A computer readable storage medium, wherein the computer readable storage medium stores one or more programs which, when executed by a processor, implement the method of any of claims 1-8.
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