CN111949862A - Method and device for managing business task flow and electronic equipment - Google Patents
Method and device for managing business task flow and electronic equipment Download PDFInfo
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- CN111949862A CN111949862A CN202010697488.3A CN202010697488A CN111949862A CN 111949862 A CN111949862 A CN 111949862A CN 202010697488 A CN202010697488 A CN 202010697488A CN 111949862 A CN111949862 A CN 111949862A
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- G06F16/90—Details of database functions independent of the retrieved data types
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- G06F16/9535—Search customisation based on user profiles and personalisation
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
Abstract
The embodiment of the specification provides a method for managing a business task process, which includes the steps of receiving a page request sent by a mobile terminal, determining a parameter entering process type when a user carries out a business task according to a user identifier in the request, judging whether the parameter entering process type is a non-mobile parameter entering process, if so, generating business task page information based on an additional parameter entering node of the mobile parameter entering process compared with the non-mobile parameter entering process, and returning the business task page information to the mobile terminal. The method utilizes the condition that a user who carries out the business task by the non-mobile parameter-entering process sends a page request through the mobile terminal, and generates the page information of the business task based on the mobile parameter-entering process compared with the additional parameter-entering node of the non-mobile parameter-entering process, thereby realizing the cross-process parameter acquisition.
Description
Technical Field
The present application relates to the field of computers, and in particular, to a method and an apparatus for managing a business task flow, and an electronic device.
Background
When providing business services for users, users are usually involved in tasks, and relevant parameters of the users are obtained by utilizing the manner of the users participating in the tasks, so that data support is provided for the business services.
Due to the complex and various realistic conditions (for example, the functions of the hardware for users to participate in tasks have differences). Therefore, for the same service, a task flow management mode appears: according to different actual conditions, a user can initiate a corresponding task flow to participate in a task, so that the method is suitable for complex and various actual conditions, and the flexibility is improved.
However, the applicant analyzes and discovers that different task flows for realizing the same service often have a service flow which is a compromise flow limited by actual conditions, and the compromise flow can not fully acquire the relevant parameters of the user, so for the situation, if a new method for managing the service task flow can be provided, the acquired service parameters can be more fully acquired, but since the compromise flow is set to adapt to the actual conditions, the industry personnel often defaults the simple mode (the user can initiate the corresponding task flow to participate in the task according to the different actual conditions) to be the best mode, without motivation for improvement and theoretical support for feasibility of improvement, however, in practice, there is still room for improvement in this manner.
The prior art is analyzed to find that the prior art classifies a user when the user initiates a parameter entering process, so as to avoid repeated parameter entering, so that the user who has initiated a non-mobile parameter entering process only needs to be provided with the non-mobile parameter entering process subsequently, the user who has initiated the mobile parameter entering process only needs to be provided with the mobile parameter entering process subsequently, and the user who has completed the non-mobile parameter entering process does not need to enter the parameter again, which results in that, for the user who has not been used in the mobile parameter entering process, even if the user subsequently uses a mobile terminal, the implementation condition for obtaining more parameters is met, and the prior art does not utilize the opportunity to obtain the parameters.
The above information disclosed in this background section is only for enhancement of understanding of the background of the disclosure and therefore it may contain information that does not constitute prior art that is already known to a person of ordinary skill in the art.
Disclosure of Invention
The embodiment of the specification provides a method and a device for managing a business task flow and electronic equipment, which are used for improving comprehensiveness of parameter acquisition.
An embodiment of the present specification provides a method for managing a business task flow, including:
receiving a page request sent by a mobile terminal, wherein the request carries a user identifier;
determining the participation state of the user according to the user identification, wherein the participation state comprises a participation flow type when the user carries out a service task;
returning corresponding business task page information to the mobile terminal according to the participation state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
wherein, the returning the corresponding service task page information to the mobile terminal according to the participation state of the user comprises:
and judging whether the type of the access flow is a non-mobile access flow, if so, generating service task page information based on an additional access node of the mobile access flow compared with the non-mobile access flow, and returning the service task page information to the mobile terminal.
Optionally, the determining whether the type of the access procedure is a non-mobile access procedure, and if so, generating service task page information based on an additional access node of the mobile access procedure compared with the non-mobile access procedure, further includes:
and determining the participation completion state of the user in the non-mobile participation process, and if the non-mobile participation process of the user is interrupted, generating business task page information according to the non-participation nodes of the user in the non-mobile participation process and the additional participation nodes of the mobile participation process compared with the non-mobile participation process.
Optionally, the generating service task page information according to the non-participating node in the non-mobile participating process and the additional participating node in the mobile participating process compared with the non-mobile participating process by the user includes:
and reconstructing a mobile participation flow according to the non-participation node of the user in the non-mobile participation flow and the additional participation node of the mobile participation flow compared with the non-mobile participation flow, and generating service task page information according to the reconstructed mobile participation flow.
Optionally, the method further comprises:
and inquiring a first parameter which is recorded by the user in a non-mobile parameter-entering process, and generating service task page information according to the recorded first parameter, a non-entering node of the user in the non-mobile parameter-entering process and an additional entering node of the mobile parameter-entering process compared with the non-mobile parameter-entering process, so that the mobile terminal provides a service task page with first parameter information for the user based on the service task page information.
Optionally, the method further comprises:
inquiring the first parameter which is input by the user in the non-mobile parameter input process, and acquiring a second parameter which is input by the user in the operation of the business task page;
and combining the first parameter and the second parameter to perform parameter processing on the user.
Optionally, the method further comprises:
if it is monitored that the user sends a page request through a third-party application in the mobile terminal, the method comprises the following steps:
and inquiring an application list of the mobile terminal, judging whether the mobile terminal is provided with a target application, if the mobile terminal is provided with the target application, awakening the target application, and if the mobile terminal is not provided with the target application, sending download link information quoted by the target to the mobile terminal, wherein the target application is used for executing a mobile participation process.
Optionally, the receiving a page request sent by a mobile terminal includes:
and receiving a request for acquiring the page of the target application sent by the mobile terminal.
Optionally, the adding the mobile participation procedure to the participation node compared with the non-mobile participation procedure includes: and acquiring the current position information of the mobile terminal.
An embodiment of the present specification further provides a device for managing a business task process, including:
the access state module is used for receiving a page request sent by the mobile terminal, wherein the request carries a user identifier;
determining the participation state of the user according to the user identification, wherein the participation state comprises a participation flow type when the user carries out a service task;
the task page module returns corresponding business task page information to the mobile terminal according to the participation state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
wherein, the returning the corresponding service task page information to the mobile terminal according to the participation state of the user comprises:
and judging whether the type of the access flow is a non-mobile access flow, if so, generating service task page information based on an additional access node of the mobile access flow compared with the non-mobile access flow, and returning the service task page information to the mobile terminal.
Optionally, the determining whether the type of the access procedure is a non-mobile access procedure, and if so, generating service task page information based on an additional access node of the mobile access procedure compared with the non-mobile access procedure, further includes:
and determining the participation completion state of the user in the non-mobile participation process, and if the non-mobile participation process of the user is interrupted, generating business task page information according to the non-participation nodes of the user in the non-mobile participation process and the additional participation nodes of the mobile participation process compared with the non-mobile participation process.
Optionally, the generating service task page information according to the non-participating node in the non-mobile participating process and the additional participating node in the mobile participating process compared with the non-mobile participating process by the user includes:
and reconstructing a mobile participation flow according to the non-participation node of the user in the non-mobile participation flow and the additional participation node of the mobile participation flow compared with the non-mobile participation flow, and generating service task page information according to the reconstructed mobile participation flow.
Optionally, the task page module is further configured to:
and inquiring a first parameter which is recorded by the user in a non-mobile parameter-entering process, and generating service task page information according to the recorded first parameter, a non-entering node of the user in the non-mobile parameter-entering process and an additional entering node of the mobile parameter-entering process compared with the non-mobile parameter-entering process, so that the mobile terminal provides a service task page with first parameter information for the user based on the service task page information.
Optionally, the task page module is further configured to:
inquiring the first parameter which is input by the user in the non-mobile parameter input process, and acquiring a second parameter which is input by the user in the operation of the business task page;
and combining the first parameter and the second parameter to perform a service process after the user completes a service task.
Optionally, the mobile terminal further includes a guidance module, configured to, if it is monitored that the user sends the page request through a third-party application in the mobile terminal:
and inquiring an application list of the mobile terminal, judging whether the mobile terminal is provided with a target application, if the mobile terminal is provided with the target application, awakening the target application, and if the mobile terminal is not provided with the target application, sending download link information quoted by the target to the mobile terminal, wherein the target application is used for executing a mobile participation process.
Optionally, the receiving a page request sent by a mobile terminal includes:
and receiving a request for acquiring the page of the target application sent by the mobile terminal.
Optionally, the adding the mobile participation procedure to the participation node compared with the non-mobile participation procedure includes: and acquiring the current position information of the mobile terminal.
An embodiment of the present specification further provides an electronic device, where the electronic device includes:
a processor; and the number of the first and second groups,
a memory storing computer-executable instructions that, when executed, cause the processor to perform any of the methods described above.
The present specification also provides a computer readable storage medium, wherein the computer readable storage medium stores one or more programs which, when executed by a processor, implement any of the above methods.
In various technical solutions provided in the embodiments of the present description, a page request sent by a mobile terminal is received, a type of an access procedure when a user performs a service task is determined according to a user identifier in the request, whether the type of the access procedure is a non-mobile access procedure is determined, if yes, service task page information is generated based on an access node added to the mobile access procedure compared with the non-mobile access procedure, and the service task page information is returned to the mobile terminal. The method utilizes the condition that a user who carries out the business task by the non-mobile parameter-entering process sends a page request through the mobile terminal, and generates the page information of the business task based on the mobile parameter-entering process compared with the additional parameter-entering node of the non-mobile parameter-entering process, thereby realizing the cross-process parameter acquisition.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a schematic diagram illustrating a method for managing a business task flow according to an embodiment of the present disclosure;
FIG. 2 is a schematic structural diagram of an apparatus for managing a business task flow according to an embodiment of the present disclosure;
fig. 3 is a schematic structural diagram of an electronic device provided in an embodiment of the present disclosure;
fig. 4 is a schematic diagram of a computer-readable medium provided in an embodiment of the present specification.
Detailed Description
Therefore, if the parameter acquisition across the processes is realized, the comprehensiveness of the parameter acquisition can be improved.
Exemplary embodiments of the present invention will now be described more fully with reference to the accompanying drawings. The exemplary embodiments, however, may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these exemplary embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of the invention to those skilled in the art. The same reference numerals denote the same or similar elements, components, or parts in the drawings, and thus their repetitive description will be omitted.
Features, structures, characteristics or other details described in a particular embodiment do not preclude the fact that the features, structures, characteristics or other details may be combined in a suitable manner in one or more other embodiments in accordance with the technical idea of the invention.
In describing particular embodiments, the present invention has been described with reference to features, structures, characteristics or other details that are within the purview of one skilled in the art to provide a thorough understanding of the embodiments. One skilled in the relevant art will recognize, however, that the invention may be practiced without one or more of the specific features, structures, characteristics, or other details.
The flow charts shown in the drawings are merely illustrative and do not necessarily include all of the contents and operations/steps, nor do they necessarily have to be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the actual execution sequence may be changed according to the actual situation.
The block diagrams shown in the figures are functional entities only and do not necessarily correspond to physically separate entities. I.e. these functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor means and/or microcontroller means.
The term "and/or" and/or "includes all combinations of any one or more of the associated listed items.
Fig. 1 is a schematic diagram of a method for managing a business task flow according to an embodiment of the present disclosure, where the method may include:
s101: and receiving a page request sent by the mobile terminal, wherein the request carries a user identifier.
The participation flow can be provided for the user in the form of a page, so that the user participates in the task through the page.
In this embodiment of the present specification, the receiving a page request sent by a mobile terminal may include:
and receiving a request for acquiring the page of the target application sent by the mobile terminal.
The page of the target application may be a task page of the target application.
S102: and determining the participation state of the user according to the user identification, wherein the participation state comprises a participation flow type when the user carries out a service task.
In the embodiment of the present specification, the parameter entry process may be divided into a mobile parameter entry process and a non-mobile parameter entry process according to different types of terminals for acquiring parameters, and since the mobile terminal may often acquire more parameters (for example, a current location) than a non-mobile terminal, the mobile parameter entry process is often more complex than the non-mobile parameter entry process and has more parameter entry nodes, so that more parameters may be acquired.
The non-mobile access terminal can be a PC terminal, and due to the limitation of hardware, when a user uses the terminal to participate in a task, the user can only be provided with a non-mobile access flow.
The mobile participating node in the mobile participating process may acquire the moving speed, the position, store information near the position, landmarks near the position, and the like of the terminal, compared with the adding participating node in the non-mobile participating process, and these may be used as the adding participating node in the mobile participating process compared with the non-mobile participating process.
In a common manner, the adding the access node for the mobile access procedure compared with the non-mobile access procedure includes: and acquiring the current position information of the mobile terminal.
Conventionally, when a user initiates a participation process, a participation type is determined for the user, and a subsequent participation process depends on the participation type of the user, that is, for the user who has initiated a non-mobile participation process, the user is classified as a non-mobile participation process user, and only a non-mobile participation process is provided for the user subsequently, for the user who has initiated the mobile participation process, only a mobile participation process is provided for the user subsequently, and for the user who has completed the non-mobile participation process, the user does not participate again.
However, in the embodiment of the present specification, the user may additionally provide the participation procedure for the non-mobile participation procedure with the opportunity of logging in through the mobile terminal.
Therefore, after receiving the page request sent by the mobile terminal, we can determine the participation state of the user according to the user identifier, and determine whether the user is a user who has initiated a non-mobile participation process, and if so, the user becomes the object of S103.
S103: returning corresponding business task page information to the mobile terminal according to the participation state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
the returning of the corresponding service task page information to the mobile terminal according to the participation state of the user may include:
and judging whether the type of the access flow is a non-mobile access flow, if so, generating service task page information based on an additional access node of the mobile access flow compared with the non-mobile access flow, and returning the service task page information to the mobile terminal.
The method comprises the steps of determining the type of an access process when a user carries out a service task according to a user identifier in a request by receiving a page request sent by a mobile terminal, judging whether the type of the access process is a non-mobile access process, if so, generating service task page information based on an additional access node of the mobile access process compared with the non-mobile access process, and returning the service task page information to the mobile terminal. The method utilizes the condition that a user who carries out the business task by the non-mobile parameter-entering process sends a page request through the mobile terminal, and generates the page information of the business task based on the mobile parameter-entering process compared with the additional parameter-entering node of the non-mobile parameter-entering process, thereby realizing the cross-process parameter acquisition.
Of course, the parameter obtaining mode may be, besides providing the page, automatically obtaining the parameter in the background of the mobile terminal, for example, obtaining the current location of the terminal.
Therefore, if the type of the participating process is determined to be a non-mobile participating process, the method may further include:
and sending a parameter acquisition instruction to the mobile terminal based on the additional access node of the mobile access flow compared with the non-mobile access flow, wherein the parameter acquisition instruction is used for acquiring parameters corresponding to the additional access node of the mobile access flow compared with the non-mobile access flow in a terminal background.
Considering that there may be only some common nodes between the mobile participation process and the non-mobile participation process, but the non-mobile participation process is not completed, we can combine the flows of the nodes that are not completed in the non-mobile participation process by the user to directly provide the remaining nodes for the user, so that the user does not need to initiate the mobile participation process again, and the completed task nodes can be skipped, thereby avoiding the repeated operation.
Therefore, in this embodiment of the present specification, the determining whether the type of the access procedure is a non-mobile access procedure, and if so, generating service task page information based on an additional access node of the mobile access procedure compared to the non-mobile access procedure may further include:
and determining the participation completion state of the user in the non-mobile participation process, and if the non-mobile participation process of the user is interrupted, generating business task page information according to the non-participation nodes of the user in the non-mobile participation process and the additional participation nodes of the mobile participation process compared with the non-mobile participation process.
For a specific method for generating the page information of the service task, the flow can be reconstructed first, and then the page information is generated.
Therefore, in this embodiment of the present specification, the generating service task page information according to the non-participating node in the non-mobile participating process and the additional participating node in the mobile participating process compared to the non-mobile participating process of the user may include:
and reconstructing a mobile participation flow according to the non-participation node of the user in the non-mobile participation flow and the additional participation node of the mobile participation flow compared with the non-mobile participation flow, and generating service task page information according to the reconstructed mobile participation flow.
Considering that the user may have entered the following parameters in the non-mobile join process before, and currently, the user may need to know the entered parameters, therefore, we can query the data from the database and display the relevant information in the page, so that the user only needs to pay attention to the remaining process nodes.
Therefore, in the embodiment of the present specification, the method may further include:
and inquiring a first parameter which is recorded by the user in a non-mobile parameter-entering process, and generating service task page information according to the recorded first parameter, a non-entering node of the user in the non-mobile parameter-entering process and an additional entering node of the mobile parameter-entering process compared with the non-mobile parameter-entering process, so that the mobile terminal provides a service task page with first parameter information for the user based on the service task page information.
After the parameters of the process nodes are obtained, the parameters can be used for service processing.
Therefore, in the embodiment of the present specification, the method may further include:
inquiring the first parameter which is input by the user in the non-mobile parameter input process, and acquiring a second parameter which is input by the user in the operation of the business task page;
and combining the first parameter and the second parameter to perform parameter processing on the user.
In this case, the parameter processing may be performed on the user, such as credit assessment performed on the user, and for this case, the parameter may be a credit application parameter, and the parameter may be a credit application parameter, such as hobby and academic information, which are not specifically described herein.
Further thinking about the behavior of the user to access the page may cause a cross-terminal situation, such as logging in by using a PC terminal in the near future, and currently, logging in by using a browser of a mobile terminal.
In this case, if the user actively downloads or opens the APP, the dependence on the user operation is strong, and many users may be slow to operate, and therefore the mobile access procedure cannot be provided. Therefore, in the embodiment of the present specification, the method may further include:
if it is monitored that the user sends a page request through a third-party application in the mobile terminal, the method comprises the following steps:
and inquiring an application list of the mobile terminal, judging whether the mobile terminal is provided with a target application, if the mobile terminal is provided with the target application, awakening the target application, and if the mobile terminal is not provided with the target application, sending download link information quoted by the target to the mobile terminal, wherein the target application is used for executing a mobile participation process.
By monitoring, the target application is awakened when the user sends a page request through the third-party application in the mobile terminal, or the user is guided to download the target application, so that the dependence on the user operation can be reduced.
In an application scenario, a user logs in and initiates a task through a PC terminal to obtain the task of a non-mobile access flow, and then enters parameters, wherein the non-mobile access flow does not have a node for acquiring position information. Therefore, when the user logs in by using the mobile terminal accidentally, the associated parameters are obtained by using the contract machine through the mobile access process, and the parameters which are missing in the non-mobile access process compared with the mobile access process are supplemented, of course, for the condition that the non-mobile process is interrupted, the reconstructed access process can supplement unfinished nodes in the non-mobile access process, and the mode fully excavates and effectively utilizes the condition that the access terminals are crossed during cross-terminal operation.
Fig. 2 is a schematic structural diagram of an apparatus for managing a business task flow according to an embodiment of the present disclosure, where the apparatus may include:
the access state module 201 receives a page request sent by the mobile terminal, wherein the request carries a user identifier;
determining the participation state of the user according to the user identification, wherein the participation state comprises a participation flow type when the user carries out a service task;
the task page module 202 is configured to return corresponding service task page information to the mobile terminal according to the participation state of the user, so that the mobile terminal provides a service task page for the user based on the service task page information;
the returning of the corresponding service task page information to the mobile terminal according to the participation state of the user may include:
and judging whether the type of the access flow is a non-mobile access flow, if so, generating service task page information based on an additional access node of the mobile access flow compared with the non-mobile access flow, and returning the service task page information to the mobile terminal.
In this embodiment of the present description, the determining whether the type of the access procedure is a non-mobile access procedure, and if so, generating service task page information based on an additional access node of the mobile access procedure compared with the non-mobile access procedure may further include:
and determining the participation completion state of the user in the non-mobile participation process, and if the non-mobile participation process of the user is interrupted, generating business task page information according to the non-participation nodes of the user in the non-mobile participation process and the additional participation nodes of the mobile participation process compared with the non-mobile participation process.
In this embodiment of the present specification, the generating service task page information according to the non-participating node in the non-mobile participating process and the additional participating node in the mobile participating process compared to the non-mobile participating process of the user may include:
and reconstructing a mobile participation flow according to the non-participation node of the user in the non-mobile participation flow and the additional participation node of the mobile participation flow compared with the non-mobile participation flow, and generating service task page information according to the reconstructed mobile participation flow.
In an embodiment of this specification, the task page module may be further configured to:
and inquiring a first parameter which is recorded by the user in a non-mobile parameter-entering process, and generating service task page information according to the recorded first parameter, a non-entering node of the user in the non-mobile parameter-entering process and an additional entering node of the mobile parameter-entering process compared with the non-mobile parameter-entering process, so that the mobile terminal provides a service task page with first parameter information for the user based on the service task page information.
In an embodiment of this specification, the task page module may be further configured to:
inquiring the first parameter which is input by the user in the non-mobile parameter input process, and acquiring a second parameter which is input by the user in the operation of the business task page;
and combining the first parameter and the second parameter to perform a service process after the user completes a service task.
In an embodiment of this specification, the apparatus may further include a guidance module, configured to, if it is monitored that the user sends the page request through a third-party application in the mobile terminal:
and inquiring an application list of the mobile terminal, judging whether the mobile terminal is provided with a target application, if the mobile terminal is provided with the target application, awakening the target application, and if the mobile terminal is not provided with the target application, sending download link information quoted by the target to the mobile terminal, wherein the target application is used for executing a mobile participation process.
In this embodiment of the present specification, the receiving a page request sent by a mobile terminal may include:
and receiving a request for acquiring the page of the target application sent by the mobile terminal.
In this embodiment, the adding of the mobile access procedure to the access node compared to the non-mobile access procedure may include: and acquiring the current position information of the mobile terminal.
The device determines the type of the access process when a user carries out a service task according to a user identifier in a request by receiving a page request sent by a mobile terminal, judges whether the type of the access process is a non-mobile access process, generates service task page information based on an additional access node of the mobile access process compared with the non-mobile access process if the type of the access process is the non-mobile access process, and returns the service task page information to the mobile terminal. The method utilizes the condition that a user who carries out the business task by the non-mobile parameter-entering process sends a page request through the mobile terminal, and generates the page information of the business task based on the mobile parameter-entering process compared with the additional parameter-entering node of the non-mobile parameter-entering process, thereby realizing the cross-process parameter acquisition.
Based on the same inventive concept, the embodiment of the specification further provides the electronic equipment.
In the following, embodiments of the electronic device of the present invention are described, which may be regarded as specific physical implementations for the above-described embodiments of the method and apparatus of the present invention. Details described in the embodiments of the electronic device of the invention should be considered supplementary to the embodiments of the method or apparatus described above; for details which are not disclosed in embodiments of the electronic device of the invention, reference may be made to the above-described embodiments of the method or the apparatus.
Fig. 3 is a schematic structural diagram of an electronic device provided in an embodiment of the present disclosure. An electronic device 300 according to this embodiment of the invention is described below with reference to fig. 3. The electronic device 300 shown in fig. 3 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 3, electronic device 300 is embodied in the form of a general purpose computing device. The components of electronic device 300 may include, but are not limited to: at least one processing unit 310, at least one memory unit 320, a bus 330 connecting the various system components (including the memory unit 320 and the processing unit 310), a display unit 340, and the like.
Wherein the storage unit stores program code executable by the processing unit 310 to cause the processing unit 310 to perform the steps according to various exemplary embodiments of the present invention described in the above-mentioned processing method section of the present specification. For example, the processing unit 310 may perform the steps as shown in fig. 1.
The storage unit 320 may include readable media in the form of volatile storage units, such as a random access memory unit (RAM)3201 and/or a cache storage unit 3202, and may further include a read only memory unit (ROM) 3203.
The storage unit 320 may also include a program/utility 3204 having a set (at least one) of program modules 3205, such program modules 3205 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.
The electronic device 300 may also communicate with one or more external devices 400 (e.g., keyboard, pointing device, bluetooth device, etc.), with one or more devices that enable a user to interact with the electronic device 300, and/or with any devices (e.g., router, modem, etc.) that enable the electronic device 300 to communicate with one or more other computing devices. Such communication may occur via an input/output (I/O) interface 350. Also, the electronic device 300 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the internet) via the network adapter 360. Network adapter 360 may communicate with other modules of electronic device 300 via bus 330. It should be appreciated that although not shown in FIG. 3, other hardware and/or software modules may be used in conjunction with electronic device 300, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, among others.
Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments of the present invention described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiment of the present invention can be embodied in the form of a software product, which can be stored in a computer-readable storage medium (which can be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to make a computing device (which can be a personal computer, a server, or a network device, etc.) execute the above-mentioned method according to the present invention. The computer program, when executed by a data processing apparatus, enables the computer readable medium to implement the above-described method of the invention, namely: such as the method shown in fig. 1.
Fig. 4 is a schematic diagram of a computer-readable medium provided in an embodiment of the present specification.
A computer program implementing the method shown in fig. 1 may be stored on one or more computer readable media. The computer readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
The computer readable storage medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable storage medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable storage medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).
In summary, the invention may be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. Those skilled in the art will appreciate that some or all of the functionality of some or all of the components in embodiments in accordance with the invention may be implemented in practice using a general purpose data processing device such as a microprocessor or a Digital Signal Processor (DSP). The present invention may also be embodied as apparatus or device programs (e.g., computer programs and computer program products) for performing a portion or all of the methods described herein. Such programs implementing the present invention may be stored on computer-readable media or may be in the form of one or more signals. Such a signal may be downloaded from an internet website or provided on a carrier signal or in any other form.
While the foregoing embodiments have described the objects, aspects and advantages of the present invention in further detail, it should be understood that the present invention is not inherently related to any particular computer, virtual machine or electronic device, and various general-purpose machines may be used to implement the present invention. The invention is not to be considered as limited to the specific embodiments thereof, but is to be understood as being modified in all respects, all changes and equivalents that come within the spirit and scope of the invention.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. A method for managing a business task process, comprising:
receiving a page request sent by a mobile terminal, wherein the request carries a user identifier;
determining the participation state of the user according to the user identification, wherein the participation state comprises a participation flow type when the user carries out a service task;
returning corresponding business task page information to the mobile terminal according to the participation state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
wherein, the returning the corresponding service task page information to the mobile terminal according to the participation state of the user comprises:
and judging whether the type of the access flow is a non-mobile access flow, if so, generating service task page information based on an additional access node of the mobile access flow compared with the non-mobile access flow, and returning the service task page information to the mobile terminal.
2. The method of claim 1, wherein the determining whether the type of the access procedure is a non-mobile access procedure, and if so, generating service task page information based on an additional access node of the mobile access procedure compared to the non-mobile access procedure, further comprises:
and determining the participation completion state of the user in the non-mobile participation process, and if the non-mobile participation process of the user is interrupted, generating business task page information according to the non-participation nodes of the user in the non-mobile participation process and the additional participation nodes of the mobile participation process compared with the non-mobile participation process.
3. The method according to any one of claims 1-2, wherein the generating of the service task page information according to the non-participating node of the user in the non-mobile participating process and the additional participating node of the mobile participating process compared with the non-mobile participating process comprises:
and reconstructing a mobile participation flow according to the non-participation node of the user in the non-mobile participation flow and the additional participation node of the mobile participation flow compared with the non-mobile participation flow, and generating service task page information according to the reconstructed mobile participation flow.
4. The method according to any one of claims 1-3, further comprising:
and inquiring a first parameter which is recorded by the user in a non-mobile parameter-entering process, and generating service task page information according to the recorded first parameter, a non-entering node of the user in the non-mobile parameter-entering process and an additional entering node of the mobile parameter-entering process compared with the non-mobile parameter-entering process, so that the mobile terminal provides a service task page with first parameter information for the user based on the service task page information.
5. The method according to any one of claims 1-4, further comprising:
inquiring the first parameter which is input by the user in the non-mobile parameter input process, and acquiring a second parameter which is input by the user in the operation of the business task page;
and combining the first parameter and the second parameter to perform parameter processing on the user.
6. The method according to any one of claims 1-5, further comprising:
if it is monitored that the user sends a page request through a third-party application in the mobile terminal, the method comprises the following steps:
and inquiring an application list of the mobile terminal, judging whether the mobile terminal is provided with a target application, if the mobile terminal is provided with the target application, awakening the target application, and if the mobile terminal is not provided with the target application, sending download link information quoted by the target to the mobile terminal, wherein the target application is used for executing a mobile participation process.
7. The method according to any one of claims 1-6, wherein the receiving the page request sent by the mobile terminal comprises:
and receiving a request for acquiring the page of the target application sent by the mobile terminal.
8. An apparatus for managing a business task process, comprising:
the access state module is used for receiving a page request sent by the mobile terminal, wherein the request carries a user identifier;
determining the participation state of the user according to the user identification, wherein the participation state comprises a participation flow type when the user carries out a service task;
the task page module returns corresponding business task page information to the mobile terminal according to the participation state of the user, so that the mobile terminal provides a business task page for the user based on the business task page information;
wherein, the returning the corresponding service task page information to the mobile terminal according to the participation state of the user comprises:
and judging whether the type of the access flow is a non-mobile access flow, if so, generating service task page information based on an additional access node of the mobile access flow compared with the non-mobile access flow, and returning the service task page information to the mobile terminal.
9. An electronic device, wherein the electronic device comprises:
a processor; and the number of the first and second groups,
a memory storing computer-executable instructions that, when executed, cause the processor to perform the method of any of claims 1-7.
10. A computer readable storage medium, wherein the computer readable storage medium stores one or more programs which, when executed by a processor, implement the method of any of claims 1-7.
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