CN111934934B - Method for realizing remote automatic operation and maintenance through short message transmission - Google Patents
Method for realizing remote automatic operation and maintenance through short message transmission Download PDFInfo
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- CN111934934B CN111934934B CN202010825303.2A CN202010825303A CN111934934B CN 111934934 B CN111934934 B CN 111934934B CN 202010825303 A CN202010825303 A CN 202010825303A CN 111934934 B CN111934934 B CN 111934934B
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- 238000012423 maintenance Methods 0.000 title claims abstract description 57
- 238000000034 method Methods 0.000 title claims abstract description 49
- 230000005540 biological transmission Effects 0.000 title claims abstract description 16
- 238000012545 processing Methods 0.000 claims abstract description 63
- 238000013515 script Methods 0.000 claims abstract description 33
- 230000008569 process Effects 0.000 claims description 23
- 238000004891 communication Methods 0.000 abstract description 3
- 230000006870 function Effects 0.000 description 6
- 230000002159 abnormal effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D30/00—Reducing energy consumption in communication networks
- Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks
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Abstract
The invention discloses a method for realizing remote automatic operation and maintenance through short message transmission, which relates to the field of communication network operation and maintenance; and combing historical data, customizing a short message issuing rule according to the fault processing frequency and the processed emergency state, customizing a short message issuing task and a corresponding processing script according to the short message issuing rule, sending the task and the corresponding processing script to a designated short message code in a short message mode, analyzing corresponding instruction content according to the received short message, and calling the corresponding processing script according to the instruction content to carry out operation and maintenance processing operation.
Description
Technical Field
The invention discloses an operation and maintenance method, relates to the field of communication network operation and maintenance, and in particular relates to a method for realizing remote automatic operation and maintenance through short message transmission.
Background
With the rapid development of the business of operators, the network stability is very important, the operation and maintenance work is extremely heavy, 7 x 24 hours of operation and maintenance guarantee and operation and maintenance processing are required to be provided, and the operation and maintenance operation is very limited by completely relying on manpower, firstly, the functions and the operation familiarity of maintenance personnel at all levels are different for each relevant platform, and secondly, the faults can be solved in time under the conditions of good network environment and PC terminal support, so that the operation efficiency of the fault processing during operation and maintenance is low, the abnormal faults or the operation and maintenance operation with urgency are not facilitated, and the follow-up work is not facilitated.
Disclosure of Invention
Aiming at the problems in the prior art, the invention provides a method for realizing remote automatic operation and maintenance through short message issuing, which can reply customized short messages at any time and any place to complete operation and maintenance operation processing, thereby saving operation and maintenance time, improving working efficiency, realizing automatic intelligent operation and maintenance, and having strong practicability and obvious application effect.
The specific scheme provided by the invention is as follows:
a method for realizing remote automatic operation and maintenance through short message transmission, combing historical data, customizing a short message transmission rule according to fault processing frequency and emergency state of processing,
customizing a short message issuing task and a corresponding processing script according to a short message issuing rule, sending the task and the corresponding processing script to a designated short message number in a short message mode,
and analyzing the corresponding instruction content according to the received short message, and calling the corresponding processing script according to the instruction content to perform operation and maintenance processing operation.
The process for customizing the short message sending rule in the method comprises the following steps:
the daily history data is obtained and the data is stored,
the historical data is carded and classified according to the fault processing frequency and the emergency state of fault processing,
and selecting the fault with the highest processing frequency and/or urgently realizing the fault customized short message issuing rule of remote operation and maintenance processing.
In the method, the shell script scans the designated short message number and analyzes the received task.
In the method, the designated short message number is scanned through the shell script, and the process of analyzing the received task is as follows:
the specified short message number is scanned at fixed time through the shell script,
automatically replying to the received short message,
and analyzing the content of the internal instruction of the short message.
According to the method, according to a short message sending task, operation and maintenance processing operations comprise user password locking and unlocking, user authority configuration, related application service restarting, server process restarting, dial-up network element connection condition and data synchronization or data restarting.
A system for realizing remote automatic operation and maintenance through short message delivery, which comprises a rule making module, a task delivery module, an analysis module and a calling module,
the rule making module sorts the historical data, and customizes the rule of sending the short message according to the fault processing frequency and the processed emergency state,
the task issuing module customizes a short message issuing task and a corresponding processing script according to a short message issuing rule, sends the task and the corresponding processing script to a designated short message number in a short message mode,
the analyzing module analyzes the corresponding instruction content according to the received short message, and the calling module calls the corresponding processing script according to the instruction content to carry out operation and maintenance processing operation.
A device for realizing remote automatic operation and maintenance through short message transmission comprises: at least one memory and at least one processor;
the at least one memory for storing a machine readable program;
the at least one processor is configured to invoke the machine-readable program and execute the remote automatic operation and maintenance method through short message delivery.
The computer readable medium is stored with computer instructions, which when executed by the processor, cause the processor to execute the remote automatic operation and maintenance method through the short message transmission.
The invention has the advantages that:
the invention provides a method for realizing remote automatic operation and maintenance through short message issuing, which is characterized in that a short message issuing task is customized according to a short message issuing rule, and operation and maintenance operations such as password locking, fault handling, process restarting and the like are completed by enabling operation and maintenance personnel to receive instructions, analyzing the instructions and automatically calling corresponding scripts through the customized short message issuing task in advance.
Drawings
FIG. 1 is a schematic flow chart of the method of the invention.
Detailed Description
The present invention will be further described with reference to the accompanying drawings and specific examples, which are not intended to be limiting, so that those skilled in the art will better understand the invention and practice it.
The invention provides a method for realizing remote automatic operation and maintenance through short message transmission, which comprises the steps of combing historical data, customizing a short message transmission rule according to fault processing frequency and emergency state of processing,
customizing a short message issuing task and a corresponding processing script according to a short message issuing rule, sending the task and the corresponding processing script to a designated short message number in a short message mode,
and analyzing the corresponding instruction content according to the received short message, and calling the corresponding processing script according to the instruction content to perform operation and maintenance processing operation.
The method of the invention realizes the process of automatic operation and maintenance, can lead maintainers to leave the PC end, is not limited by regions and networks, and can reply customized short messages at any time and any place as long as the terminal has the function of sending short messages, thereby completing operation and maintenance operation processing, saving operation and maintenance time, improving working efficiency and realizing automatic and intelligent operation and maintenance.
The terminal for sending and receiving the short message can be a device capable of communicating, such as a mobile phone, a smart watch, a smart tablet, a server and the like.
In one embodiment of the present invention, the process for customizing the short message sending rule is specifically described as follows:
the daily history data is obtained and the data is stored,
the historical data is carded and classified according to the fault processing frequency and the emergency state of fault processing,
and selecting the fault with the highest processing frequency and/or urgently realizing the fault customized short message issuing rule of remote operation and maintenance processing.
In the above process, the processing operation of the remote operation and maintenance to be realized is carded out, the processing time of the remote operation and maintenance can be effectively saved by customizing the short message issuing rule, for example, the short message sending rule can be set for the process restarting operation with high use frequency, namely, the system name+the process restarting+the server IP+the process name, so that the restarting operation is faster.
In another embodiment of the present invention, a process of analyzing a received task by a terminal receiving a short message by scanning a specified short message number through a shell script includes:
the specified short message number is scanned at fixed time through the shell script,
automatically replying to the received short message,
and analyzing the internal instruction content of the short message, namely, the shell script scans the designated short message number at fixed time, so that the instruction content of the reply short message can be automatically received and analyzed.
Meanwhile, after the analysis, the instruction content is automatically called to a pre-established treatment script to carry out corresponding processing operation, and according to the issued task, the automatic operation and maintenance operation content mainly comprises the following steps: user password locking and unlocking, user authority configuration, related application service restarting, server process restarting, dial-up network element connection condition, data synchronization or restarting and the like.
The invention also provides a system for realizing remote automatic operation and maintenance through the short message issuing, which comprises a rule making module, a task issuing module, an analyzing module and a calling module,
the rule making module sorts the historical data, and customizes the rule of sending the short message according to the fault processing frequency and the processed emergency state,
the task issuing module customizes a short message issuing task and a corresponding processing script according to a short message issuing rule, sends the task and the corresponding processing script to a designated short message number in a short message mode,
the analyzing module analyzes the corresponding instruction content according to the received short message, and the calling module calls the corresponding processing script according to the instruction content to carry out operation and maintenance processing operation.
The content of information interaction and execution process between the modules in the system is based on the same concept as the method embodiment of the present invention, and specific content can be referred to the description in the method embodiment of the present invention, which is not repeated here.
Meanwhile, the invention also provides a device for realizing remote automatic operation and maintenance through the short message transmission, which comprises the following components: at least one memory and at least one processor;
the at least one memory for storing a machine readable program;
the at least one processor is configured to invoke the machine-readable program and execute the remote automatic operation and maintenance method through short message delivery.
The process of executing the readable program by the processor in the apparatus is based on the same concept as the embodiment of the method of the present invention, and the specific content may be referred to the description of the embodiment of the method of the present invention, which is not repeated here.
The invention provides a computer readable medium, wherein computer instructions are stored on the computer readable medium, and when the computer instructions are executed by a processor, the processor is caused to execute the remote automatic operation and maintenance method through short message transmission. Specifically, a system or apparatus provided with a storage medium on which a software program code realizing the functions of any of the above embodiments is stored, and a computer (or CPU or MPU) of the system or apparatus may be caused to read out and execute the program code stored in the storage medium.
In this case, the program code itself read from the storage medium may realize the functions of any of the above-described embodiments, and thus the program code and the storage medium storing the program code form part of the present invention.
Examples of the storage medium for providing the program code include a floppy disk, a hard disk, a magneto-optical disk, an optical disk (e.g., CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-RW, DVD+RW), a magnetic tape, a nonvolatile memory card, and a ROM. Alternatively, the program code may be downloaded from a server computer by a communication network.
Further, it should be apparent that the functions of any of the above-described embodiments may be implemented not only by executing the program code read out by the computer, but also by causing an operating system or the like operating on the computer to perform part or all of the actual operations based on the instructions of the program code.
Further, it is understood that the program code read out by the storage medium is written into a memory provided in an expansion board inserted into a computer or into a memory provided in an expansion unit connected to the computer, and then a CPU or the like mounted on the expansion board or the expansion unit is caused to perform part and all of actual operations based on instructions of the program code, thereby realizing the functions of any of the above embodiments.
The above-described embodiments are merely preferred embodiments for fully explaining the present invention, and the scope of the present invention is not limited thereto. Equivalent substitutions and modifications will occur to those skilled in the art based on the present invention, and are intended to be within the scope of the present invention. The protection scope of the invention is subject to the claims.
Claims (4)
1. A method for realizing remote automatic operation and maintenance through short message transmission is characterized in that historical data are carded, and short message transmission rules are customized according to failure processing frequency and processed emergency state, and the process of customizing the short message transmission rules is as follows: acquiring daily historical data, combing the historical data, classifying according to fault processing frequency and emergency state of fault processing, and selecting fault customized short message issuing rules with highest fault processing frequency and/or urgent need of realizing remote operation and maintenance processing, wherein the short message issuing rules comprise setting short message sending rules, and the content of the short message sending rules comprises system name, process restarting, server IP and process name;
customizing a short message issuing task and a corresponding processing script according to a short message issuing rule, sending the task and the corresponding processing script to a designated short message number in a short message mode,
according to the received short message analysis corresponding instruction content, scanning the designated short message number through the shell script, and analyzing the received task, wherein the process is as follows:
the specified short message number is scanned at fixed time through the shell script,
automatically replying to the received short message,
analyzing the content of the internal instruction of the short message;
and calling a corresponding processing script to perform operation and maintenance processing operation according to the instruction content, wherein the operation and maintenance processing operation comprises user password locking and unlocking, user authority configuration, related application service restarting, server process restarting, dial-up network element connection condition and data synchronization or restarting according to the short message issuing task.
2. A system for realizing remote automatic operation and maintenance through short message issuing is characterized by comprising a rule making module, a task issuing module, an analyzing module and a calling module,
the rule making module is used for combing historical data, customizing a short message sending rule according to the fault processing frequency and the processed emergency state, wherein the process of customizing the short message sending rule by the rule making module is as follows: acquiring daily historical data, combing the historical data, classifying according to fault processing frequency and emergency state of fault processing, and selecting fault customized short message issuing rules with highest fault processing frequency and/or urgent need of realizing remote operation and maintenance processing, wherein the short message issuing rules comprise setting short message sending rules, and the content of the short message sending rules comprises system name, process restarting, server IP and process name;
the task issuing module customizes a short message issuing task and a corresponding processing script according to a short message issuing rule, sends the task and the corresponding processing script to a designated short message number in a short message mode,
the analysis module analyzes the corresponding instruction content according to the received short message, wherein the analysis module scans the designated short message number through the shell script, analyzes the received task, and comprises the following steps:
the specified short message number is scanned at fixed time through the shell script,
automatically replying to the received short message,
analyzing the content of the internal instruction of the short message;
and the calling module calls the corresponding processing script to perform operation and maintenance processing operation according to the instruction content, wherein the calling module issues tasks according to the short messages, and the operation and maintenance processing operation comprises user password locking and unlocking, user permission configuration, related application service restarting, server process restarting, dial-up network element connection condition and data synchronization or restarting.
3. A device for realizing remote automatic operation and maintenance through short message transmission is characterized by comprising: at least one memory and at least one processor;
the at least one memory for storing a machine readable program;
the at least one processor is configured to invoke the machine-readable program and execute a method for implementing remote automation operation and maintenance through sms delivery as claimed in claim 1.
4. The computer readable medium is characterized in that the computer readable medium stores computer instructions, and when the computer instructions are executed by a processor, the processor is caused to execute the method for realizing remote automatic operation and maintenance through short message distribution according to claim 1.
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