CN111833150A - Order generation method and device - Google Patents
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- CN111833150A CN111833150A CN202010678164.5A CN202010678164A CN111833150A CN 111833150 A CN111833150 A CN 111833150A CN 202010678164 A CN202010678164 A CN 202010678164A CN 111833150 A CN111833150 A CN 111833150A
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Abstract
The invention relates to the technical field of data processing, in particular provides an order generation method and an order generation device, and aims to solve the technical problem of how to generate specific network service electronic order data according to state information of a selected object so as to improve the generation and processing efficiency of the specific service data. For this purpose, according to the method of the embodiment of the present invention, it may be determined whether there is an abnormal object that cannot meet an object requirement according to an object selection request specifying object requirement and object state information, and when the abnormal object is detected, an output prompt of an abnormal object processing scheme and an output prompt of an order generation scheme are performed, so that a user may select the abnormal object processing scheme and the order generation scheme according to the prompt information, and further generate an object order according to a related scheme selected by the user.
Description
Technical Field
The invention relates to the technical field of data processing, in particular to an order generation method and device.
Background
Online Shopping (Online Shopping) refers to a method of retrieving goods through the internet and then making a Shopping request through an electronic purchase order. Specifically, after a user searches for a commodity on an online shopping platform such as Taobao, the commodity is added into a shopping cart, the online shopping platform acquires commodity information in the shopping cart according to a currently received order generation request, and generates an electronic order form according to the acquired commodity information, so that the user can pay for the order form according to the electronic order form to finish shopping. However, due to the rapid increase of the demand of online shopping, a user often encounters the problems of shortage of purchased goods and the like in the shopping process, and the conventional shopping order generation method cannot generate an electronic order when detecting that goods are in shortage, and further cannot complete online shopping, so that the user can only communicate with a goods seller to confirm a solution, the shopping experience of the user is seriously influenced, and the data generation processing efficiency of the online shopping service is further reduced.
Accordingly, there is a need in the art for a new order generation solution that addresses the above-mentioned problems.
Disclosure of Invention
In order to overcome the above-mentioned drawbacks, the present invention is proposed to provide an order generation method and apparatus that solve or at least partially solve the technical problem of how to generate specific network service electronic order data according to the state information of a selected object to improve the efficiency of generating and processing specific service data.
In a first aspect, an order generation method is provided, and the method includes:
acquiring object requirements and object state information of a current object selection request designated object;
judging whether an abnormal object which cannot meet the corresponding object requirement exists or not according to the object requirement and the object state information which respectively correspond to each object;
if an abnormal object exists, outputting processing scheme prompt information corresponding to the abnormal object and acquiring first feedback information of the processing scheme prompt information, then outputting order generation scheme prompt information and acquiring second feedback information of the order generation scheme prompt information, and generating an object order according to an abnormal object solution specified by the first feedback information and an order generation scheme specified by the second feedback information;
and if the abnormal object does not exist, directly generating an object order and corresponding expense payment information according to the object requirements of all the specified objects.
In one technical solution of the order generating method, the processing scheme prompt information includes a reason why an abnormal object cannot meet a requirement of a corresponding object and one or more solutions for the abnormal object.
In one technical solution of the above order generating method, the solution for the abnormal object includes adjusting a delivery date of the abnormal object and/or sending an object requirement of the abnormal object to a preset object processing server, so as to respond to an abnormal object processing request of a user and output a corresponding object processing result.
In one technical solution of the above order generation method, the order generation scheme prompt information includes prompt information of a first order generation scheme and prompt information of a second order generation scheme;
the first order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, generating a first object order according to the object requirements and the solution of the abnormal objects, and generating a second object order and corresponding expense payment information according to the object requirements of the non-abnormal objects;
the second order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, and generating a third object order according to the object requirements and the solution of the abnormal objects and the object requirements of the non-abnormal objects.
In an embodiment of the order generating method, after the step of "generating an object order according to the abnormal object solution specified by the first feedback information and the order generating scheme specified by the second feedback information", the method further includes:
acquiring and displaying execution feedback information of an abnormal object solution in a current object order;
and/or judging whether the execution of the abnormal object solution is finished or not according to the execution feedback information of the abnormal object solution in the current object order;
if the abnormal object solution is executed, re-acquiring the object requirements and the object state information of the related abnormal objects, and judging whether the abnormal objects are still the objects which can not meet the corresponding object requirements or not according to the object requirements and the object state information; if yes, outputting reminding information; if not, generating expense payment information according to the object requirement of each object in the current object order; wherein the current object order is a first object order or a third object order.
In a second aspect, an order generating apparatus is provided, the apparatus comprising:
an object information acquisition module configured to acquire an object requirement of a current object selection request specifying an object and object state information;
the abnormal object judging module is configured to judge whether an abnormal object which cannot meet the corresponding object requirement exists according to the object requirement and the object state information which respectively correspond to each object; if the abnormal object exists, executing a first order generation module; if no abnormal object exists, executing a second order generation module;
the first order generation module is configured to output processing scheme prompt information corresponding to the abnormal object and acquire first feedback information of the processing scheme prompt information, then output order generation scheme prompt information and acquire second feedback information of the order generation scheme prompt information, and generate an object order according to an abnormal object solution specified by the first feedback information and an order generation scheme specified by the second feedback information;
the second order generation module is configured to generate object orders and corresponding payment information directly from the object requirements of all specified objects.
In one technical solution of the above order generating apparatus, the processing scheme prompt information includes a reason why an abnormal object cannot meet a requirement of a corresponding object, and one or more solutions for the abnormal object.
In an embodiment of the order generating apparatus, the solution for the abnormal object includes adjusting a delivery date of the abnormal object and/or sending an object requirement of the abnormal object to a preset object processing server, so as to respond to an abnormal object processing request of a user and output a corresponding object processing result.
In one technical solution of the above order generating apparatus, the order generating scheme prompt information includes prompt information of a first order generating scheme and prompt information of a second order generating scheme;
the first order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, generating a first object order according to the object requirements and the solution of the abnormal objects, and generating a second object order and corresponding expense payment information according to the object requirements of the non-abnormal objects;
the second order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, and generating a third object order according to the object requirements and the solution of the abnormal objects and the object requirements of the non-abnormal objects.
In one technical solution of the above order generating apparatus, the apparatus further includes an abnormal object solution execution display module and/or an object order processing module;
the abnormal object solution execution display module is configured to acquire and display execution feedback information of an abnormal object solution in a current object order;
the object order processing module is configured to perform the following operations:
judging whether the abnormal object solution is executed or not according to the execution feedback information of the abnormal object solution in the current object order;
if the abnormal object solution is executed, re-acquiring the object requirements and the object state information of the related abnormal objects, and judging whether the abnormal objects are still the objects which can not meet the corresponding object requirements or not according to the object requirements and the object state information; if yes, outputting reminding information; if not, generating expense payment information according to the object requirement of each object in the current object order; wherein the current object order is a first object order or a third object order.
In a third aspect, a storage device is provided, in which a plurality of program codes are stored, the program codes being adapted to be loaded and run by a processor to perform the order generating method according to any of the above-mentioned technical solutions.
In a fourth aspect, a control device is provided, the control device comprising a processor and a storage device, the storage device being adapted to store a plurality of program codes, the program codes being adapted to be loaded and run by the processor to perform the order generation method of any of the above claims.
One or more technical schemes of the invention at least have one or more of the following beneficial effects:
in the technical scheme of the invention, whether an abnormal object which can not meet the requirement of the corresponding object exists can be judged according to the object requirement and the object state information of the specified object such as a commodity of the object selection request such as a shopping request, and then an object list is generated by adopting different methods according to the judgment result. Specifically, if it is detected that an abnormal object exists, the processing scheme prompt information may be output and first feedback information of the processing scheme prompt information may be acquired, then the order generation scheme prompt information may be output and second feedback information of the order generation scheme prompt information may be acquired, and finally, the object order may be generated according to the abnormal object solution specified by the first feedback information and the order generation scheme specified by the second feedback information. If the abnormal object is not detected, the object order and the corresponding expense payment information can be directly generated according to the object requirements of all the specified objects, so that the user can pay the expense according to the expense payment information to complete commodity selection. Thus, it is realized how to generate specific network business electronic data such as the network shopping order based on the status information of the selected object such as the shopping item to accomplish the data generation process with high efficiency. The method and the device can output prompt of the abnormal commodity processing scheme and output prompt of the order generation scheme when the abnormal commodity which cannot meet the corresponding commodity requirement is detected, so that a user can select a specific abnormal commodity processing scheme and an order generation scheme according to the prompt information, further a commodity order is generated according to the abnormal commodity processing scheme and the order generation scheme selected by the user, communication between the user and a commodity seller is not needed in the whole commodity order generation process, and shopping experience of the user and data generation and processing efficiency of online shopping service are greatly improved.
Drawings
FIG. 1 is a flow diagram illustrating the main steps of an order generation method according to one embodiment of the present invention;
FIG. 2 is a main block diagram of an order generating apparatus according to an embodiment of the present invention;
list of reference numerals: 11: an object information acquisition module; 12: an abnormal object judgment module; 13: a first order generation module; 14: and a second order generation module.
Detailed Description
Some embodiments of the invention are described below with reference to the accompanying drawings. It should be understood by those skilled in the art that these embodiments are only for explaining the technical principle of the present invention, and are not intended to limit the scope of the present invention.
In the description of the present invention, a "module" or "processor" may include hardware, software, or a combination of both. A module may comprise hardware circuitry, various suitable sensors, communication ports, memory, may comprise software components such as program code, or may be a combination of software and hardware. The processor may be a central processing unit, microprocessor, image processor, digital signal processor, or any other suitable processor. The processor has data and/or signal processing functionality. The processor may be implemented in software, hardware, or a combination thereof. Non-transitory computer readable storage media include any suitable medium that can store program code, such as magnetic disks, hard disks, optical disks, flash memory, read-only memory, random-access memory, and the like. The term "a and/or B" denotes all possible combinations of a and B, such as a alone, B alone or a and B. The term "at least one A or B" or "at least one of A and B" means similar to "A and/or B" and may include only A, only B, or both A and B. The singular forms "a", "an" and "the" may include the plural forms as well.
In the field of online shopping technology, the conventional method for generating an electronic purchase order firstly acquires the commodity information (including but not limited to the quantity and specification of the commodity quantity) in the shopping cart, and then generates the electronic purchase order according to the acquired commodity information. However, this method cannot generate an electronic purchase order when it detects that the goods are out of stock (for example, the goods lack the current specification or the number of the goods filled in the shopping cart is larger than the stock quantity of the commercial quantity). In contrast, the user can only communicate with the commodity seller to confirm the solution, which seriously affects the shopping experience of the user and further reduces the data generation and processing efficiency of the online shopping service.
In the embodiment of the present invention, a data processing scheme of the present invention will be specifically described by taking an example of performing specific service data generation, such as order generation processing of a commodity, on data of a commodity selected by a user on an online shopping platform, so as to explain how the specific service data generation processing of the present invention is implemented.
In this example, the commodity demand and the commodity state information of the commodity can be specified according to the shopping request, whether an abnormal commodity which cannot meet the corresponding commodity demand exists or not can be judged, and then a commodity order is generated by adopting different methods according to the judgment result. Specifically, if the abnormal commodity is detected, processing scheme prompt information (including but not limited to a reason that the abnormal commodity cannot meet the requirement of the corresponding commodity and one or more abnormal commodity solutions) can be output and first feedback information of the processing scheme prompt information is acquired, then order generation scheme prompt information is output and second feedback information of the order generation scheme prompt information is acquired, and finally the commodity order is generated according to the abnormal commodity solution specified by the first feedback information and the order generation scheme specified by the second feedback information. If the abnormal commodity is not detected, the commodity order and the corresponding expense payment information can be directly generated according to the commodity requirements of all the specified commodities, so that the user can pay the expense according to the expense payment information to complete commodity ordering. Based on the above steps, in this embodiment, when an abnormal commodity which cannot meet the corresponding commodity requirement is detected, an output prompt of the abnormal commodity processing scheme and an output prompt of the order generation scheme may be performed, so that the user may select a specific abnormal commodity processing scheme and an order generation scheme according to the prompt information, and further generate a commodity order according to the abnormal commodity processing scheme and the order generation scheme selected by the user.
In an example of an application scenario of the present invention, a user adds a product a and a product B to a shopping cart after searching the online shopping platform, wherein the number of the product a is 5 and the number of the product B is 10, and then the user initiates a shopping request by clicking an order generation control on the online shopping platform. According to the order generation method of the embodiment of the invention, after receiving the current shopping request, the commodity requirements (the quantity of the commodity A and the commodity B) of the commodity A and the commodity B specified in the shopping request and the commodity state information (the stock quantity of the commodity A and the commodity B) of the commodity A and the commodity B on the online shopping platform are obtained, wherein the stock quantity of the commodity A and the stock quantity of the commodity B are both 5. And judging that the commodity B is an abnormal commodity which cannot meet the corresponding commodity requirement according to the commodity requirements and the commodity state information of the commodity A and the commodity B. And outputting processing scheme prompt information of the commodity B to enable a user to select a solution of the commodity B after judging that the commodity B is an abnormal commodity, outputting order generation scheme prompt information to enable the user to select an order generation scheme, and finally generating a commodity order according to the solution and the order generation scheme selected by the user. The reason why the abnormal commodity in the processing scheme prompt information cannot meet the corresponding commodity requirement is that the quantity of the commodity B required is larger than the quantity of the inventory of the commodity B, the abnormal commodity solution in the processing scheme prompt information comprises two solutions, and the solution 1 is to adjust the delivery date of the commodity B so that the seller of the commodity B can have time to replenish the inventory in a mode of prolonging the delivery date to meet the commodity requirement of the commodity B. The solution 2 is to send the commodity requirement of the commodity B to a preset commodity processing server to respond to the abnormal commodity processing request of the user and output the corresponding commodity processing result. Specifically, the commodity processing service personnel can communicate with the seller of the commodity B to confirm the solution according to the commodity requirement of the commodity B received by the commodity processing service terminal, and enter the corresponding commodity processing result in the commodity processing service terminal according to different solution results (success or failure). The order generation scheme prompt information comprises prompt information of two generation schemes, wherein the generation scheme 1 is to generate an order of the commodity A and corresponding expense payment information according to the commodity A so that a user can pay for the commodity A according to the expense payment information to order the commodity A, and generate an order of the commodity B according to a solution of the commodity B, namely, the commodity A meeting the commodity requirement is ordered first, and then whether the commodity B is ordered continuously or not is determined according to an execution result of the solution of the commodity B. The generation scheme 2 is to generate an order according to the commodity demand of the commodity A, the commodity demand of the commodity B and the solution, namely to decide whether to order the commodity A and the commodity B simultaneously according to the execution result of the solution of the commodity B.
Referring to FIG. 1, FIG. 1 is a flow chart illustrating the main steps of an order generation method according to an embodiment of the invention. As shown in fig. 1, taking data processing of online shopping as an example, the order generation method in the embodiment of the present invention mainly includes the following steps:
step S101: and acquiring the object requirement and the object state information of the specified object of the current object selection request.
The object requirement refers to relevant information of objects to be selected, such as commodities in an online shopping platform, specified in an object selection request, such as a shopping request. Object requirements include, but are not limited to: the objects are the quantity, the specification, the color and the like of the commodities in the online shopping platform.
The commodity state information in the object such as the online shopping platform refers to the inventory information of the object specified by the object selection request on the online shopping platform to which the object belongs. The commodity status information includes, but is not limited to: the specification, color and other attribute information of the commodity, and the inventory quantity of the commodity corresponding to each attribute information.
Step S102: and judging whether an abnormal object which cannot meet the requirement of the corresponding object exists or not according to the information. Specifically, if it is determined that there is an abnormal object, go to step S103; if it is determined that there is no abnormal object, the process goes to step S106.
An example is as follows: if the required quantity of the article a specified in the shopping request is 10 and the stock quantity of the article a is 5, it can be determined that the article a is an abnormal article.
Step S103: and outputting processing scheme prompt information corresponding to the abnormal object and acquiring first feedback information of the processing scheme prompt information.
The processing scheme prompt information in this embodiment may include a reason why the abnormal object cannot meet the requirement of the corresponding object and one or more abnormal object solutions. The first feedback information of the processing scheme prompt information may include identification information of an abnormal object solution selected by the user to be used when the object order is generated, so that the corresponding abnormal object solution may be obtained according to the identification information in the subsequent object order generation step.
In one embodiment, the solution of the abnormal object may include adjusting a shipping date of the abnormal object and/or sending an object requirement of the abnormal object to a preset object processing server, so as to respond to an abnormal object processing request of a user and output a corresponding object processing result.
The preset object processing server is a device capable of performing data communication with a device for executing the order generation method according to the embodiment of the present invention, and the object processing server is capable of receiving and displaying an object requirement of an abnormal object output by the "device for executing the order generation method according to the embodiment of the present invention", so that an object processing service person can communicate with a seller of a related object according to the object requirement displayed by the object processing server to confirm a solution, and enter a corresponding object processing result in the object processing server according to different solution results (success or failure). Further, the object processing server can send the object processing result to the "apparatus for executing an order generating method according to the embodiment of the present invention" after receiving the object processing result, so that the "apparatus for executing an order generating method according to the embodiment of the present invention" can continue to execute subsequent order generating operation steps. In one embodiment, the preset object processing server may include a computer device such as a server.
Step S104: and outputting the prompt information of the order generation scheme and acquiring second feedback information of the prompt information of the order generation scheme.
In this embodiment, the order generation scheme prompt information may include prompt information of a plurality of order generation schemes, and the second feedback information of the order generation scheme prompt information may include identification information of an order generation scheme selected by the user to be used when the object order is generated, so that a corresponding order generation scheme may be obtained according to the identification information in a subsequent object order generation step.
In one embodiment, the order generation plan prompt message may include a prompt message of the first order generation plan and a prompt message of the second order generation plan.
The specific scheme of the first order generation scheme is as follows: the method comprises the steps of respectively obtaining an object selection request such as a shopping request, designating an abnormal object and a non-abnormal object (an object meeting the corresponding object requirement) in an object such as a commodity, generating a first object order according to the object requirement and a solution of the abnormal object, and generating a second object order and corresponding expense payment information according to the object requirement of the non-abnormal object. In other words, the non-abnormal object is selected first, such as ordering non-abnormal goods, and then whether the abnormal object is selected or not, such as ordering abnormal goods, is determined according to the execution result of the abnormal object solution.
The specific scheme of the second order generation scheme is as follows: and respectively acquiring an object selection request such as a shopping request to specify an abnormal object and a non-abnormal object in the object such as a commodity, and generating a third object order according to the object demand and the solution of the abnormal object and the object demand of the non-abnormal object. In other words, an object order is generated according to the related information of the abnormal object and the non-abnormal object, and then whether all objects are selected, such as ordering all commodities, is determined according to the execution result of the abnormal object solution.
Step S105: and generating an object order according to the abnormal object solution specified by the first feedback information and the order generation scheme specified by the second feedback information.
An example is as follows: if the required quantity of the item a specified in the shopping request is 5, the required quantity of the item B is 10, and the stock quantities of both the item a and the item B are 5, it can be determined that the item B is an abnormal item. Further, it can be determined through steps S103 and S104 that the abnormal product solution of the product B is adjustment of the shipment date of the abnormal product, and the order generation solution is the first order generation solution. Then, a commodity order can be generated according to the information as follows: firstly, a commodity order and expense payment information of the commodity A are generated according to the required quantity and unit price of the commodity A, and the commodity order can be finished after a user finishes expense payment according to the expense payment information. Then, the delivery date in the abnormal product solution of the product B is obtained, and the product order of the product B is generated according to the delivery date and the required quantity of the product B.
In one embodiment, the execution feedback information of the abnormal object solution in the current commodity order may be acquired and displayed after the object order is generated, so that the user can know in time which processing process the abnormal object solution is currently in according to the execution feedback information.
An example is as follows: and if the abnormal object solution is to send the object requirement of the abnormal object to a preset object processing server so as to respond to the abnormal object processing request of the user and output a corresponding object processing result. Then, the processing procedure of the exception object solution may be, in order: the user submits an application, the object processing service personnel confirm, the object processing service personnel process and the user confirms to finish. For each processing process of the abnormal object solution, corresponding execution feedback information can be acquired and displayed, so that a user can know the processing state of the abnormal object in time.
In one embodiment, after the abnormal object solution is executed, whether the related abnormal object is still an object that cannot meet the corresponding commodity requirement may be determined again, and then the fee payment information may be selectively generated according to the determination result, so that the user may select the fee payment completion object according to the fee payment information. Specifically, whether the execution of the abnormal object solution is completed may be determined according to the execution feedback information of the abnormal object solution in the current object order. After judging that the abnormal object solution is executed, re-acquiring the object requirement and the object state information of the related abnormal object, and judging whether the abnormal object is still an object which can not meet the corresponding object requirement according to the object requirement and the object state information; and if the abnormal object is still the object which can not meet the requirement of the corresponding object, outputting reminding information so that the user can reselect the object. And if the abnormal object can meet the corresponding object requirement, generating the payment information according to the object requirement of each object in the current object order (the first object order or the third object order).
An example is as follows: if the required quantity of the item a specified in the shopping request is 5, the required quantity of the item B is 10, and the stock quantities of both the item a and the item B are 5, it can be determined that the item B is an abnormal item. Further, it may be determined through steps S103 to S105 that the currently generated commodity order includes both an order of commodity a and an order of commodity B, where the abnormal commodity solution in the order of commodity B is to adjust the shipment date of commodity B. When the time reaches the time specified by the delivery date, the execution feedback information of the abnormal commodity solution can be received, and the abnormal commodity solution can be judged to be executed completely according to the execution feedback information. In this case, the required quantity and the stock quantity of the article B are retrieved, where the required quantity is 10 and the stock quantity is 15. Therefore, the inventory quantity of the commodity B can be judged to meet the required quantity, so that the expense payment information of the order of the commodity B can be generated, and the user can pay the expense according to the expense payment information to complete the order of the commodity B.
Step S106: and directly generating an object order and corresponding expense payment information according to the object requirements of all the specified objects, so that the user can pay the expense according to the expense payment information to complete the selection of all the objects.
In the embodiment of the invention, when detecting abnormal goods which can not meet the requirements of corresponding objects such as goods, the output prompt of the abnormal goods processing scheme and the output prompt of the order generation scheme can be carried out, so that a user can select a specific abnormal goods processing scheme and an order generation scheme according to the prompt information, and further generate goods orders according to the abnormal goods processing scheme and the order generation scheme selected by the user.
It should be noted that, although the foregoing embodiments describe each step in a specific sequence, those skilled in the art will understand that, in order to achieve the effect of the present invention, different steps do not necessarily need to be executed in such a sequence, and they may be executed simultaneously (in parallel) or in other sequences, and these changes are all within the protection scope of the present invention.
Furthermore, the invention also provides an order generating device.
Referring to fig. 2, fig. 2 is a main block diagram of an order generating apparatus according to an embodiment of the present invention. As shown in fig. 2, taking data processing of online shopping as an example, the order generating device in the embodiment of the present invention mainly includes an object information obtaining module 11, an abnormal object determining module 12, a first order generating module 13, and a second order generating module 14. In some embodiments, one or more of the object information acquiring module 11, the abnormal object judging module 12, the first order generating module 13, and the second order generating module 14 may be combined together into one module. In some embodiments, the object information obtaining module 11 may be configured to obtain the object requirements of the current object selection request specified object and the object status information. The abnormal object determination module 12 may be configured to determine whether there is an object that cannot satisfy the object requirement according to the object requirement and the object status information corresponding to each object; if yes, executing a first order generation module 13; if not, the second order generation module 14 is executed. The first order generation module 13 may be configured to output processing scheme prompt information corresponding to the abnormal object and acquire first feedback information of the processing scheme prompt information, then output order generation scheme prompt information and acquire second feedback information of the order generation scheme prompt information, and generate the object order according to the abnormal object solution specified by the first feedback information and the order generation scheme specified by the second feedback information. The second order generation module 14 may be configured to generate the object order and corresponding payment information directly from the object requirements of all specified objects. In one embodiment, the description of the specific implementation function may refer to steps S101 to S106.
In this embodiment, the processing scheme prompt message may include a reason why the abnormal object cannot meet the requirement of the corresponding object and one or more abnormal object solutions. The abnormal object solution may include adjusting a delivery date of the abnormal object and/or sending an object requirement of the abnormal object to a preset object processing server, so as to output a corresponding object processing result in response to a user request. In one embodiment, the description of the specific implementation function may refer to that in step S103.
In this embodiment, the order generation plan prompt message may include a prompt message of the first order generation plan and a prompt message of the second order generation plan. The first order generation scheme may include acquiring an abnormal object and a non-abnormal object in the designated object, respectively, generating a first object order according to an object requirement and a solution of the abnormal object, and generating a second object order and corresponding fee payment information according to an object requirement of the non-abnormal object. The second order generation scheme may include acquiring an abnormal object and a non-abnormal object in the designated object, and generating a third object order according to an object requirement and a solution of the abnormal object and an object requirement of the non-abnormal object. In one embodiment, the description of the specific implementation function may refer to that in step S104.
In one embodiment, the order generating apparatus may further include an abnormal object solution execution display module and/or an object order processing module. The abnormal object solution execution display module may be configured to acquire and display execution feedback information of the abnormal object solution in the current object order. The object order processing module may be configured to perform the following operations: judging whether the abnormal object solution is executed or not according to the execution feedback information of the abnormal object solution in the current object order; if the abnormal object solution is executed, re-acquiring the object requirements and the object state information of the related abnormal objects, and judging whether the abnormal objects are still the objects which can not meet the corresponding object requirements according to the object requirements and the object state information; if yes, outputting reminding information; if not, generating expense payment information according to the object requirement of each object in the current object order; wherein the current object order is the first object order or the third object order. In one embodiment, the description of the specific implementation function may be referred to in step S105.
The order generating apparatus is used for executing the embodiment of the order generating method shown in fig. 1, and the technical principles, the solved technical problems, and the generated technical effects of the two are similar, and it can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working process and the related description of the order generating apparatus may refer to the contents described in the embodiment of the order generating method, and are not repeated herein.
It will be understood by those skilled in the art that all or part of the flow of the method according to the above-described embodiment may be implemented by a computer program, which may be stored in a computer-readable storage medium and used to implement the steps of the above-described embodiments of the method when the computer program is executed by a processor. Wherein the computer program comprises computer program code, which may be in the form of source code, object code, an executable file or some intermediate form, etc. The computer-readable medium may include: any entity or device capable of carrying said computer program code, media, usb disk, removable hard disk, magnetic diskette, optical disk, computer memory, read-only memory, random access memory, electrical carrier wave signals, telecommunication signals, software distribution media, etc. It should be noted that the computer readable medium may contain content that is subject to appropriate increase or decrease as required by legislation and patent practice in jurisdictions, for example, in some jurisdictions, computer readable media does not include electrical carrier signals and telecommunications signals as is required by legislation and patent practice.
Furthermore, the invention also provides a storage device. In one embodiment of the storage apparatus according to the present invention, the storage apparatus may be configured to store a program for executing the order generation method of the above-described method embodiment, and the program may be loaded and executed by a processor to implement the above-described order generation method. For convenience of explanation, only the parts related to the embodiments of the present invention are shown, and details of the specific techniques are not disclosed. The storage device may be a storage device apparatus formed by including various electronic devices, and optionally, a non-transitory computer-readable storage medium is stored in the embodiment of the present invention.
Furthermore, the invention also provides a control device. In an embodiment of the control device according to the invention, the control device comprises a processor and a storage device, the storage device may be configured to store a program for performing the order generating method of the above-described method embodiment, and the processor may be configured to execute the program in the storage device, the program including, but not limited to, the program for performing the order generating method of the above-described method embodiment. For convenience of explanation, only the parts related to the embodiments of the present invention are shown, and details of the specific techniques are not disclosed. The control device may be a control device apparatus formed including various electronic apparatuses.
Further, it should be understood that, since the modules are only configured to illustrate the functional units of the system of the present invention, the corresponding physical devices of the modules may be the processor itself, or a part of software, a part of hardware, or a part of a combination of software and hardware in the processor. Thus, the number of individual modules in the figures is merely illustrative.
Those skilled in the art will appreciate that the various modules in the system may be adaptively split or combined. Such splitting or combining of specific modules does not cause the technical solutions to deviate from the principle of the present invention, and therefore, the technical solutions after splitting or combining will fall within the protection scope of the present invention.
So far, the technical solution of the present invention has been described with reference to one embodiment shown in the drawings, but it is easily understood by those skilled in the art that the scope of the present invention is obviously not limited to these specific embodiments. Equivalent changes or substitutions of related technical features can be made by those skilled in the art without departing from the principle of the invention, and the technical scheme after the changes or substitutions can fall into the protection scope of the invention.
Claims (10)
1. An order generation method, characterized in that the method comprises:
acquiring object requirements and object state information of a current object selection request designated object;
judging whether an abnormal object which cannot meet the corresponding object requirement exists or not according to the object requirement and the object state information which respectively correspond to each object;
if an abnormal object exists, outputting processing scheme prompt information corresponding to the abnormal object and acquiring first feedback information of the processing scheme prompt information, then outputting order generation scheme prompt information and acquiring second feedback information of the order generation scheme prompt information, and generating an object order according to an abnormal object solution specified by the first feedback information and an order generation scheme specified by the second feedback information;
and if the abnormal object does not exist, directly generating an object order and corresponding expense payment information according to the object requirements of all the specified objects.
2. The order generation method according to claim 1, wherein the processing scheme prompt information includes a reason why an abnormal object cannot meet a demand of a corresponding object and one or more abnormal object solutions.
3. The order generation method according to claim 2, wherein the solution for the abnormal object includes adjusting a shipping date of the abnormal object and/or sending an object requirement of the abnormal object to a preset object processing server, so as to respond to an abnormal object processing request of a user and output a corresponding object processing result.
4. The order generation method according to claim 1, wherein the order generation plan prompt message includes a prompt message of a first order generation plan and a prompt message of a second order generation plan;
the first order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, generating a first object order according to the object requirements and the solution of the abnormal objects, and generating a second object order and corresponding expense payment information according to the object requirements of the non-abnormal objects;
the second order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, and generating a third object order according to the object requirements and the solution of the abnormal objects and the object requirements of the non-abnormal objects.
5. The order generation method according to claim 4, wherein after the step of "generating an object order according to the abnormal object solution specified by the first feedback information and the order generation scheme specified by the second feedback information", the method further comprises:
acquiring and displaying execution feedback information of an abnormal object solution in a current object order;
and/or the like and/or,
judging whether the abnormal object solution is executed or not according to the execution feedback information of the abnormal object solution in the current object order;
if the abnormal object solution is executed, re-acquiring the object requirements and the object state information of the related abnormal objects, and judging whether the abnormal objects are still the objects which can not meet the corresponding object requirements or not according to the object requirements and the object state information; if yes, outputting reminding information; if not, generating expense payment information according to the object requirement of each object in the current object order; wherein the current object order is a first object order or a third object order.
6. An order generating apparatus, characterized in that the apparatus comprises:
an object information acquisition module configured to acquire an object requirement of a current object selection request specifying an object and object state information;
the abnormal object judging module is configured to judge whether an abnormal object which cannot meet the corresponding object requirement exists according to the object requirement and the object state information which respectively correspond to each object; if the abnormal object exists, executing a first order generation module; if no abnormal object exists, executing a second order generation module;
the first order generation module is configured to output processing scheme prompt information corresponding to the abnormal object and acquire first feedback information of the processing scheme prompt information, then output order generation scheme prompt information and acquire second feedback information of the order generation scheme prompt information, and generate an object order according to an abnormal object solution specified by the first feedback information and an order generation scheme specified by the second feedback information;
the second order generation module is configured to generate object orders and corresponding payment information directly from the object requirements of all specified objects.
7. The order generating apparatus according to claim 6, wherein the processing scheme prompt information includes a reason why an abnormal object cannot satisfy a demand of a corresponding object and one or more abnormal object solutions.
8. The order generating apparatus according to claim 7, wherein the solution for the abnormal object includes adjusting a shipping date of the abnormal object and/or sending an object requirement of the abnormal object to a preset object processing server, so as to respond to an abnormal object processing request of a user and output a corresponding object processing result.
9. The order generating apparatus according to claim 6, wherein the order generation plan prompt information includes prompt information of a first order generation plan and prompt information of a second order generation plan;
the first order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, generating a first object order according to the object requirements and the solution of the abnormal objects, and generating a second object order and corresponding expense payment information according to the object requirements of the non-abnormal objects;
the second order generation scheme comprises the steps of respectively obtaining abnormal objects and non-abnormal objects in the specified objects, and generating a third object order according to the object requirements and the solution of the abnormal objects and the object requirements of the non-abnormal objects.
10. The order generating apparatus according to claim 9, wherein the apparatus further comprises an abnormal object solution execution display module and/or an object order processing module;
the abnormal object solution execution display module is configured to acquire and display execution feedback information of an abnormal object solution in a current object order;
the object order processing module is configured to perform the following operations:
judging whether the abnormal object solution is executed or not according to the execution feedback information of the abnormal object solution in the current object order;
if the abnormal object solution is executed, re-acquiring the object requirements and the object state information of the related abnormal objects, and judging whether the abnormal objects are still the objects which can not meet the corresponding object requirements or not according to the object requirements and the object state information; if yes, outputting reminding information; if not, generating expense payment information according to the object requirement of each object in the current object order; wherein the current object order is a first object order or a third object order.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010678164.5A CN111833150A (en) | 2020-07-15 | 2020-07-15 | Order generation method and device |
| PCT/CN2021/105176 WO2022012405A1 (en) | 2020-07-15 | 2021-07-08 | Order generation method and apparatus |
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| CN202010678164.5A CN111833150A (en) | 2020-07-15 | 2020-07-15 | Order generation method and device |
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| CN115080300A (en) * | 2022-07-25 | 2022-09-20 | 北京云迹科技股份有限公司 | Method and device for processing order placing exception of user |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116051106A (en) * | 2022-07-29 | 2023-05-02 | 荣耀终端有限公司 | Abnormal order processing method and device |
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| WO2022012405A1 (en) | 2022-01-20 |
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