CN111784276A - Vehicle insurance gift management platform and management method - Google Patents

Vehicle insurance gift management platform and management method Download PDF

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Publication number
CN111784276A
CN111784276A CN202010432697.5A CN202010432697A CN111784276A CN 111784276 A CN111784276 A CN 111784276A CN 202010432697 A CN202010432697 A CN 202010432697A CN 111784276 A CN111784276 A CN 111784276A
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gift
user
insurance
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module
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王崇
江雪
刘培培
蔡涛涛
赵娜
马静
申峥
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Shenzhen Branch Of China People's Property Insurance Co ltd
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Shenzhen Branch Of China People's Property Insurance Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

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Abstract

The invention discloses a vehicle insurance gift management platform and a management method, wherein the platform comprises a gift input module used for importing gift data into the vehicle insurance gift management platform through a form; the configuration module is used for configuring distribution rules of gifts imported from the vehicle insurance gift management platform; the insurance policy information query module is used for acquiring insurance policy information of a user according to a query instruction, wherein the user is a user purchasing the car insurance; and the gift distribution module is used for acquiring policy information of the user and distributing the gift to the corresponding user according to the policy information and the distribution rule of the gift. The embodiment of the invention adopts a good man-machine interaction mode, is convenient for gift managers, can conveniently and rapidly input and manage services, is convenient and fast to operate, and improves the working efficiency.

Description

Vehicle insurance gift management platform and management method
Technical Field
The invention relates to the technical field of online platforms, in particular to a vehicle insurance gift management platform and a vehicle insurance gift management method.
Background
With the improvement of living standard, more and more people buy motor vehicles as transportation tools. The owner of the vehicle will essentially purchase the motor vehicle insurance for his own vehicle. Motor vehicle insurance, i.e. automobile insurance (car insurance for short), refers to a commercial insurance for paying responsibility for personal casualties or property losses caused by natural disasters or accidents of motor vehicles.
In order to realize popularization, the existing car insurance company generally gives gifts to customers. The existing gift management system needs to manually maintain most gift data, and is complex in operation and low in efficiency.
Accordingly, the prior art is yet to be improved and developed.
Disclosure of Invention
In view of the above disadvantages of the prior art, an object of the present invention is to provide a vehicle insurance gift management platform and a vehicle insurance gift management method, which are used to solve the problems of the prior art that a gift management system needs to manually maintain most gift data, and is complex in operation and low in efficiency.
The technical scheme of the invention is as follows:
a vehicle insurance gift management platform, wherein the platform comprises:
the gift recording module is used for importing the gift data into the vehicle insurance gift management platform through the form;
the configuration module is used for configuring distribution rules of gifts imported from the vehicle insurance gift management platform;
the insurance policy information query module is used for acquiring insurance policy information of a user according to a query instruction, wherein the user is a user purchasing the car insurance;
and the gift distribution module is used for acquiring policy information of the user and distributing the gift to the corresponding user according to the policy information and the distribution rule of the gift.
Optionally, the platform further comprises a gift provider management module for managing merchants providing gifts.
Optionally, the platform further includes a right management module, and the right management module is configured to configure corresponding data rights for the user according to the role of the login person.
Optionally, the platform further comprises a statistics module, and the statistics module is used for performing statistics on the released gifts according to different dimensions.
Optionally, the platform further comprises a gift amount limiting module, wherein the gift amount limiting module is used for setting gift amounts according to policy information and gift information, and the gift amounts comprise premium, gift certificate number and gift amount.
Optionally, if the gift comprises a physical gift and a service gift, the gift provider management module comprises a supplier management unit and a service provider management unit;
the supplier management unit is used for managing suppliers providing physical gifts;
the service provider management unit is used for managing service providers providing service gift.
Optionally, the platform further includes a user management module, configured to manage users in the platform.
Optionally, the platform further includes a supplier registration module for recording physical gift data, where the physical gift data includes an express bill number, a policy number, a gift name, and a gift number.
Another embodiment of the present invention provides a management method for a vehicle insurance gift management platform based on any one of the above, including:
importing gift data into a vehicle insurance gift management platform through a table in advance;
configuring distribution rules of gifts imported from a vehicle insurance gift management platform;
acquiring policy information of a user;
and distributing the gift to a corresponding user according to the policy information and the distribution rule of the gift, wherein the user is a user for purchasing the car insurance.
Optionally, if the gift is a service-type commodity, distributing the gift to a corresponding user according to the policy information and the distribution rule of the gift, including:
acquiring a corresponding gift according to the policy information and the distribution rule of the gift;
and sending the electronic ticket corresponding to the gift to the user.
Has the advantages that: compared with the prior art, the vehicle insurance gift management platform and the vehicle insurance gift management method have the advantages that a good man-machine interaction mode is adopted, a gift manager can conveniently and quickly enter service and management service, the operation is convenient and fast, and the working efficiency is improved.
Drawings
The invention will be further described with reference to the accompanying drawings and examples, in which:
FIG. 1 is a schematic diagram of a hardware structure of a vehicle insurance gift management platform according to the present invention;
fig. 2 is a flow chart of a management method based on a car insurance gift management platform according to a preferred embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and effects of the present invention clearer and clearer, the present invention is described in further detail below. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The following describes embodiments of the present invention in detail with reference to the accompanying drawings.
The embodiment of the invention provides a gift management platform based on automobile insurance. Referring to fig. 1, fig. 1 is a hardware structure diagram of a vehicle insurance gift management platform according to the present invention. As shown in fig. 1, a vehicle insurance gift management platform includes:
the gift entry module 100 is used for importing gift data into a vehicle insurance gift management platform through a form;
the configuration module 200 is used for configuring distribution rules of gifts imported from the vehicle insurance gift management platform;
the insurance policy information query module 300 is used for acquiring insurance policy information of a user according to a query instruction, wherein the user is a user purchasing the car insurance;
the gift distribution module 400 is configured to obtain policy information of the user and distribute the gift to the corresponding user according to the policy information and the distribution rule of the gift.
In the prior gift system, a client needs to manually maintain most gift data, and cannot control the issued amount and support the butt-joint service.
In the current gift system type platform, the customization performance is poor, the control strength is insufficient, the statistical analysis is incomplete, and the use interface is not simple, so the embodiment of the invention provides a vehicle insurance gift management platform. By integrating the concepts of insurance and service, the gift management system is expanded according to the management and control, analysis and other dimensions, and is integrated according to the use convenience of customers.
Users in this platform include branch companies, and gift providers that provide gifts.
The branch company can determine the gift types and carry out gift configuration, wherein the gift types comprise a real object type and a service type;
the branch company can check all gift types, and a salesman of the branch company can check the gift on a mobile phone page;
after the comprehensive personnel of the branch companies leave the order, the comprehensive personnel enter the system, click gift distribution, click 'query' according to the insurance policy number, the license plate number, the signing date and the like, click 'distribution' after selecting the insurance policy and checking all gift types including the real object type and the service type after checking the insurance policy information including the insurance policy number, the insured, the vehicle type and the vehicle system, the insurance fee, the business personnel and the like, click 'distribution' after inputting the gift number, click and store after inputting the gift number, the service type gift meeting background automatically generates the electronic code with the corresponding number, and the distribution rule is determined by each company;
the physical gift is delivered by the logistics company, and the delivery process can be checked by both the client and the branch company administrator.
The service class is directly distributed to the client in an electronic form, the client can check the available services under the name of the client after registering and binding the XXXX financial insurance WeChat public number, and each service corresponds to a unique electronic code;
judging whether the service is a vehicle-running service or not according to the policy number, if the service is the vehicle-running service, the service provider only displays the corresponding vehicle-running service, and if the service is not the vehicle-running service, all service providers and addresses of the same brand are displayed according to the vehicle type of the client, and the client can click an 'appointment' trigger short message to the service provider to automatically go to a service network point for consuming service;
the service provider logs in the system and enters the service verification page, click "inquire" after inputting the electronic code, can look over information such as the insurance policy number, service content, using state, etc., if it is the unused state, can click "verify", then preserve name and service time of the service provider automatically according to the service provider; if the service is in the used state, information such as a warranty number, service content, a use state, a service provider name, and use time is displayed.
Further, the platform also includes a gift provider management module for managing merchants providing gifts.
When the method is specifically implemented, the administrator of the platform has the management authority of the gift provider, the gift provider can be verified by inputting a user name and a password, the identity of the login user is obtained after the verification is successful, and if the identity of the login user is the administrator, the merchant providing the gift can be managed.
Further, if the gift comprises a physical gift and a service gift, the gift provider management module comprises a supplier management unit and a service provider management unit;
the supplier management unit is used for managing suppliers providing physical gifts;
the service provider management unit is used for managing service providers providing service gift.
Specifically, an administrator inputs a user name and a password to enter a background of the gift management system and enter a service provider management unit to manage service network points, and can inquire information of service providers according to vehicle brands, areas where the vehicle brands are located, service provider names, service provider sending codes and the like, modify or delete the information, and add service providers by self;
each service provider can correspond to a plurality of vehicle brands and can also correspond to a plurality of service gift types.
In some other embodiments, the administrator may also enter the gift management system backend upon entering a username password; entering a supplier management unit, after initial data configuration of an administrator, the administrator can inquire supplier information according to gift names, supplier names, user codes and the like, modify or delete the supplier information, and maintain and add suppliers by self; one supplier can correspond to various gifts.
Furthermore, the platform also comprises a permission management module, and the permission management module is used for configuring corresponding data permission for the user according to the role of the login personnel.
When the system is implemented specifically, the administrator inputs a user name and a password to enter a background of the gift management system; entering data authority management; and configuring corresponding data authority for the user according to the role of the person, wherein for example, a product line manager can inquire and download all company data, and a branch company manager can only download the data of the branch company.
All query conditions of a product line administrator entering a statistical page are selectable, and all data can be queried and downloaded;
the administrator of the branch company enters the statistical page, the operating unit automatically displays according to the personnel code, and only the list of the branch company can be inquired and downloaded;
the service provider enters the statistical page, except the use state, the service provider and the use time, the service provider can not select any condition, and only the list data of the service provider can be inquired and downloaded. The inventory data comprises an insurance policy number, an insured, a mobile phone number of the insured, an attribution organization, a business operator, an operator, a gift name, a gift value, an electronic code, a use state, a service provider and service time;
the provider enters a statistical page, other conditions are not selectable except gift names, suppliers, ex-warehouse time and distribution time, and only the list data of the suppliers can be inquired and downloaded. The inventory data includes the policy number, the insured's mobile phone number, the affiliation institution, the clerk, the operator, the gift name, the gift value, the gift quantity, the supplier, the date of shipment, the address.
Furthermore, the platform also comprises a statistic module, and the statistic module is used for counting the released gifts according to different dimensions.
Specifically, inputting a user name and a password into a background of the gift management system;
entering a statistical list;
statistical inquiry and list download can be performed according to the business unit, the salesperson, the distribution time, the gift name, the use state, the service provider, the use time and the like. The list comprises information such as a policy number, an insured, a mobile phone number of the insured, an attribution organization, a distribution date, a business operator, an operator, a gift name, a gift value, an electronic code, a use state, a service provider, service time and the like;
the system is controlled and managed by authority, a product line manager can inquire and download all company data, and a company manager can only inquire and download the company data;
if the gift is counted as a real gift, the electronic code column is empty;
all query conditions of a product line administrator entering a statistical page are selectable, and all data can be queried and downloaded;
the administrator of the branch company enters the statistical page, the operating unit automatically displays according to the personnel code, and only the list of the branch company can be inquired and downloaded;
the service provider enters the statistical page, other conditions are not selectable except the use state, the service provider and the use time, and only the list data of the service provider can be inquired and downloaded. The inventory data comprises an insurance policy number, an insured, a mobile phone number of the insured, an attribution organization, a business operator, an operator, a gift name, a gift value, an electronic code, a use state, a service provider and service time;
the provider enters the statistical page, except gift name, supplier, delivery time, distribution time, other conditions are not selectable, and only can inquire and download the inventory data of the supplier, wherein the inventory data comprises a warranty number, an insured, a mobile phone number of the insured, an attribution mechanism, a service person, an operator, a gift name, a gift value, a gift number, a supplier, delivery date and an address.
Further, the platform further comprises a gift limit module, wherein the gift limit module is used for setting gift limits according to insurance policy information and gift information, and the gift limits comprise insurance premium, gift certificate number and gift amount.
When the system is implemented specifically, a branch company product line inputs a user name and a password to enter a background of a gift management system, gift distribution amount control is carried out according to the existing amount management method, and system level control is enhanced;
the upper limit of the limit can be set according to the dimensions of premium, gift certificate number, gift amount and the like, so that the cost of the sales expense of the branch company is further controlled.
Optionally, the platform further includes a user management module, configured to manage users in the platform.
When the system is implemented specifically, the administrator inputs a user name and a password to enter a background of the gift management system; entering a user management module; user information can be inquired according to conditions such as personnel roles, user names, user codes and the like, and can be modified or deleted, and new users can be automatically added.
Optionally, the platform further includes a supplier registration module for recording physical gift data, where the physical gift data includes an express bill number, a policy number, a gift name, and a gift number.
When the system is implemented specifically, a supplier inputs a user name and a password to enter a background of a gift management system, a list of gifts to be delivered is inquired and downloaded according to the names of the gifts, and after the gifts are taken out of a warehouse, a corresponding policy express bill number is filled;
and (4) the supplier uploads the list after arranging the template list, wherein the list is uploaded at least once every day and comprises information such as an express bill number, a policy number, a gift name, the gift number and the like.
From the above embodiments, the present invention provides the following advantages:
the insurance policy number is input, so that insurance application data can be brought out quickly and accurately;
a large amount of gift services can be imported at one time through excel, and the gift services are conveniently and quickly provided for customers to use;
the relation between the service provider and the service is well controlled, and the carrier of a certain service can be freely and conveniently managed manually, so that the carrier of each service can be flexibly controlled;
the data of various dimensions are counted through all records, and the issued data can be flexibly, conveniently and quickly checked;
the limit of issuing service gift is controlled by multiple aspects of policy amount, service limit and channel through the hierarchy of organization and exception setting.
By adopting a good man-machine interaction design, a user can conveniently and quickly input service, manage service and perform statistical analysis, and the working efficiency of the user is improved.
The embodiment of the invention provides a management method based on a car insurance gift management platform. Referring to fig. 2, fig. 2 is a flowchart illustrating a management method based on a car insurance gift management platform according to a preferred embodiment of the present invention. As shown in fig. 2, it includes the steps of:
step S100, importing gift data into a vehicle insurance gift management platform through a form in advance;
s200, configuring distribution rules of gifts imported from a vehicle insurance gift management platform;
step S300, acquiring policy information of a user;
and S400, distributing the gift to a corresponding user according to the policy information and the distribution rule of the gift, wherein the user is a user for purchasing the car insurance.
In specific implementation, the branch company can determine the gift types and carry out gift configuration, wherein the gift types comprise a real object type and a service type; the branch company can check all gift types, and a salesman of the branch company can check the gift on a mobile phone page; after the branch company comprehensive personnel leaves the order, the branch company comprehensive personnel enter the system and click gift distribution, according to the insurance policy number, the license plate number, the ticket signing date and the like, the 'query' can be clicked, the insurance policy information including the insurance policy number, the insured, the vehicle type and the vehicle system, the insurance fee, the business personnel and the like can be checked, the 'distribution' can be clicked after the insurance policy is selected, all gifts can be checked, the insurance policy information of the user can be obtained, and the gifts can be distributed to the user who purchases the vehicle insurance according to the insurance policy information and the distribution rule of the gifts.
In a further embodiment, if the gift is a service-type commodity, distributing the gift to a corresponding user according to the policy information and the distribution rule of the gift, including:
acquiring a corresponding gift according to the policy information and the distribution rule of the gift;
and sending the electronic ticket corresponding to the gift to the user.
In specific implementation, gift types including object types and service types are clicked and stored after the gift number is input, electronic codes with corresponding numbers are automatically generated by a service gift conference background, and distribution rules are determined by companies.
The physical gift is delivered by the logistics company, and the delivery process can be checked by both the client and the branch company administrator.
The service class is directly distributed to the client in an electronic form, the client can check the available services under the name of the client after registering and binding the XXXX financial insurance WeChat public number, and each service corresponds to a unique electronic code;
judging whether the service is a vehicle-running service or not according to the policy number, if the service is the vehicle-running service, the service provider only displays the corresponding vehicle-running service, and if the service is not the vehicle-running service, all service providers and addresses of the same brand are displayed according to the vehicle type of the client, and the client can click an 'appointment' trigger short message to the service provider to automatically go to a service network point for consuming service;
the service provider logs in the system and enters the service verification page, click "inquire" after inputting the electronic code, can look over information such as the insurance policy number, service content, using state, etc., if it is the unused state, can click "verify", then preserve name and service time of the service provider automatically according to the service provider; if the service is in the used state, information such as a warranty number, service content, a use state, a service provider name, and use time is displayed.
The embodiment of the invention also provides a service gift distribution and consumption process, which comprises the following steps:
allocating gift lists by branch companies;
issuing a bill by a branch company comprehensive personnel; the branch company comprehensive personnel can check all gift lists including object types and service types; the comprehensive personnel inputs the insurance policy number and clicks and selects the gift for distribution;
the service gift is issued to the customer in an electronic form;
the client enters a public number of 'XXXX financial insurance' to register and bind; the client can check the available service under the name, inquire the vehicle type according to the client policy and display the available service provider; the customer goes to a service network point for service;
the service provider inputs the electronic code of customer service; the service becomes used and the service ends.
The embodiment of the invention also provides a process for distributing and distributing the physical gifts, which comprises the following steps:
allocating gift lists by branch companies;
issuing a bill by a branch company comprehensive personnel; all gift lists including object types and service types can be checked; the comprehensive personnel inputs the insurance policy number and clicks and selects the gift for distribution; distributing the physical gift;
downloading a list to be delivered by a supplier according to the corresponding relation between the supplier and the gift; the supplier goes out of the warehouse, arranges and uploads an ex-warehouse registration list, and the information comprises the express bill number, the ex-warehouse time and the like; the client and branch company management personnel can check the distribution progress;
the client signs and the distribution is finished.
It should be noted that, in the foregoing method embodiments, a certain order does not necessarily exist among the foregoing steps, and those skilled in the art can understand, according to the description of the embodiments of the present invention, that in different embodiments, the foregoing steps may have different execution orders, that is, may be executed in parallel, may also be executed in an exchange manner, and the like.
What has been described herein in this specification and the accompanying drawings includes examples that can provide a car insurance gift management platform and management method. It will, of course, not be possible to describe every conceivable combination of components and/or methodologies for purposes of describing the various features of the disclosure, but it can be appreciated that many further combinations and permutations of the disclosed features are possible. It is therefore evident that various modifications can be made to the disclosure without departing from the scope or spirit thereof. In addition, or in the alternative, other embodiments of the disclosure may be apparent from consideration of the specification and drawings and from practice of the disclosure as presented herein. It is intended that the examples set forth in this specification and the drawings be considered in all respects as illustrative and not restrictive. Although specific terms are employed herein, they are used in a generic and descriptive sense only and not for purposes of limitation.

Claims (10)

1. A vehicle insurance gift management platform, the platform comprising:
the gift recording module is used for importing the gift data into the vehicle insurance gift management platform through the form;
the configuration module is used for configuring distribution rules of gifts imported from the vehicle insurance gift management platform;
the insurance policy information query module is used for acquiring insurance policy information of a user according to a query instruction, wherein the user is a user purchasing the car insurance;
and the gift distribution module is used for acquiring policy information of the user and distributing the gift to the corresponding user according to the policy information and the distribution rule of the gift.
2. The vehicle insurance gift management platform of claim 1, further comprising a gift provider management module for managing a merchant providing gifts.
3. The vehicle insurance gift management platform of claim 2, further comprising a rights management module configured to configure corresponding data rights for a user according to a role of a login person.
4. The vehicle insurance gift management platform of claim 3, further comprising a statistics module for performing statistics on released gifts in different dimensions.
5. The vehicle insurance gift management platform of claim 4, further comprising a gift amount limiting module, wherein the gift amount limiting module is configured to set a gift amount according to policy information and gift information, and the gift amount includes a premium, a gift certificate number, and a gift amount.
6. The vehicle insurance gift management platform of claim 5, wherein if the gift comprises a physical gift and a service gift, the gift provider management module comprises a supplier management unit and a server management unit;
the supplier management unit is used for managing suppliers providing physical gifts;
the service provider management unit is used for managing service providers providing service gift.
7. The vehicle insurance gift management platform of claim 6, further comprising a user management module for managing users in the platform.
8. The vehicle insurance gift management platform of claim 7, further comprising a supplier registration module for recording physical gift data including a courier ticket number, a policy number, a gift name, and a gift number.
9. A management method of the vehicle insurance gift management platform according to any one of claims 1 to 8, wherein the method comprises:
importing gift data into a vehicle insurance gift management platform through a table in advance;
configuring distribution rules of gifts imported from a vehicle insurance gift management platform;
acquiring policy information of a user;
and distributing the gift to a corresponding user according to the policy information and the distribution rule of the gift, wherein the user is a user for purchasing the car insurance.
10. The vehicle insurance gift management platform of claim 9, wherein if the gift is a service-like commodity, distributing the gift to a corresponding user according to the policy information and the distribution rule of the gift, comprising:
acquiring a corresponding gift according to the policy information and the distribution rule of the gift;
and sending the electronic ticket corresponding to the gift to the user.
CN202010432697.5A 2020-05-20 2020-05-20 Vehicle insurance gift management platform and management method Pending CN111784276A (en)

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