CN111695809A - Operation spot check management method in property management - Google Patents

Operation spot check management method in property management Download PDF

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Publication number
CN111695809A
CN111695809A CN202010533273.8A CN202010533273A CN111695809A CN 111695809 A CN111695809 A CN 111695809A CN 202010533273 A CN202010533273 A CN 202010533273A CN 111695809 A CN111695809 A CN 111695809A
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task
project
execution
information
job
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Inventor
许志平
赫荣江
陈传宇
吴春宏
柏丙云
吴微
吴新科
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Avic Property Management Co ltd
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Avic Property Management Co ltd
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Priority to CN202010533273.8A priority Critical patent/CN111695809A/en
Publication of CN111695809A publication Critical patent/CN111695809A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398—Performance of employee with respect to a job function
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/16—Real estate
    • G06Q50/163—Real estate management
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C1/00—Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people
    • G07C1/20—Checking timed patrols, e.g. of watchman

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
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Abstract

The invention belongs to the technical field of property online management, and discloses a job spot check management method in property management, which comprises the following steps: creating a job plan: acquiring managed organization mechanism information and project information corresponding to an organization mechanism according to a background system logged in by a current login administrator; according to the project information, selecting a supplier completing the project, and a corresponding project executor and a project execution role under the supplier; determining a time at which the project is scheduled to be completed and a frequency with which the project is executed; determining the position information and the execution standard of the execution project, and establishing the association between the position information and the two-dimensional code; adjusting and finally determining the execution standard and the executive personnel; setting an execution route of the item; generating a job task according to the selected and determined information; receiving the operation task; and executing the job task. The invention can realize the visualization of the whole operation management process and improve the property management level.

Description

Operation spot check management method in property management
Technical Field
The invention belongs to the technical field of property online management, and particularly relates to a job spot check management method in property management.
Background
The property management relates to the aspects of water, electricity, gas, security, sanitary environment and the like in a property range, in a large residential area, the requirement on the property management is high, so that much manpower is required to be invested for completing the management of single events, the management of the single events generally adopts the traditional human-to-human management, communication tools comprise telephone communication, in-place communication and other traditional modes, and then in the operation management process, the problems of untimely information feedback, asymmetric information and the like can occur, so that the management effect of the property management on the single events can be influenced, the dynamic information of the events can not be updated in time, the process is uncontrollable, the high requirement target of the property management can not be reached, and the requirement of an owner on the management capability of the residential area can not be met.
Disclosure of Invention
The embodiment of the invention aims to provide a job spot check management method in property management, which can enable the whole process of job management to be visualized and improve the level of property management.
The embodiment of the invention is realized as follows:
a job spot check management method in property management comprises the following steps:
creating a job plan:
acquiring managed organization mechanism information and project information corresponding to an organization mechanism according to a background system logged in by a current login administrator; according to the project information, selecting a supplier completing the project, and a corresponding project executor and a project execution role under the supplier; determining a time at which the project is scheduled to be completed and a frequency with which the project is executed; determining the position information and the execution standard of the execution project, and establishing the association between the position information and the two-dimensional code; adjusting and finally determining the execution standard and the executive personnel; setting an execution route of the item; generating a job task according to the selected and determined information;
getting the job task:
the current user logs in the background system and acquires a list of tasks which can be taken by the user according to the user code, the role of the user, the affiliated project and the organization mechanism; when a user receives the task, the background modifies the state of the task from ' to be received ' to be executed ';
and executing the job task:
performing on-site photographing authentication between a user and a background system, and scanning a two-dimensional code to determine a unique identifier of a position where the two-dimensional code is located to obtain execution standard information of the position corresponding to the task; after all positions under the task are executed, the user sends feedback information of task completion to the background system; if the time for completing the task exceeds the time for completing the project, the background can automatically modify the task into a timeout state and the task can not be retrieved any more; after the task is completed, the background system pushes a message of task completion to the user;
and (3) performing spot check operation tasks:
the background system for the administrator to log in acquires a list of tasks which can be checked by the administrator according to the administrator code, the role of the administrator, the project and the organization mechanism, the administrator checks the task completion condition according to the execution standard, if the task completion condition is matched with the execution standard, the checked task is marked as a checked task, if the task completion condition is not matched with the execution standard, the checked task is marked as a task needing to be reworked, the reworked task is sent to the user through the background system, the user continues to execute again according to the steps of receiving the job task and executing the job task until the task completion condition is matched with the execution standard, and the administrator marks the checked task as the checked task.
According to the embodiment of the invention, by creating the operation plan, all options required in the operation are selected, including the key contents such as execution time, position information, operation suppliers, operation personnel, operation routes and the like, an executor receives tasks from the operation plan, executes the operation plan after receiving the tasks, confirms the position information and feeds back the execution completion degree in the execution process, so that the information can be confirmed in time between the operation executor and a background in the whole operation management process, the whole operation management process is visualized, and the property management level is improved; the operator and the spot check person are two persons, so that the task executed by the operator can be spot checked, the completeness of task execution and the reasonable accuracy of task execution are ensured, the whole operation is added into a monitoring environment, the operation is more reasonable, and the accuracy of event processing is ensured.
Drawings
FIG. 1 is a flow chart of a creation plan for a job spot check management method of the present invention;
FIG. 2 is a flowchart of a picking task of the present invention job spot check management method;
fig. 3 is a flowchart of the task executed by the job spot check management method of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The following detailed description of specific implementations of the present invention is provided in conjunction with specific embodiments:
a job spot check management method in property management comprises the following steps:
creating a job plan:
acquiring managed organization mechanism information and project information corresponding to an organization mechanism according to a background system logged in by a current login administrator; according to the project information, selecting a supplier completing the project, and a corresponding project executor and a project execution role under the supplier; determining a time at which the project is scheduled to be completed and a frequency with which the project is executed; determining the position information and the execution standard of the execution project, and establishing the association between the position information and the two-dimensional code; adjusting and finally determining the execution standard and the executive personnel; setting an execution route of the item; generating a job task according to the selected and determined information;
getting the job task:
the current user logs in the background system and acquires a list of tasks which can be taken by the user according to the user code, the role of the user, the affiliated project and the organization mechanism; when a user receives the task, the background modifies the state of the task from ' to be received ' to be executed ';
and executing the job task:
performing on-site photographing authentication between a user and a background system, and scanning a two-dimensional code to determine a unique identifier of a position where the two-dimensional code is located to obtain execution standard information of the position corresponding to the task; after all positions under the task are executed, the user sends feedback information of task completion to the background system; if the time for completing the task exceeds the time for completing the project, the background can automatically modify the task into a timeout state and the task can not be retrieved any more; after the task is completed, the background system pushes a message of task completion to the user;
and (3) performing spot check operation tasks:
the background system for the administrator to log in acquires a list of tasks which can be checked by the administrator according to the administrator code, the role of the administrator, the project and the organization mechanism, the administrator checks the task completion condition according to the execution standard, if the task completion condition is matched with the execution standard, the checked task is marked as a checked task, if the task completion condition is not matched with the execution standard, the checked task is marked as a task needing to be reworked, the reworked task is sent to the user through the background system, the user continues to execute again according to the steps of receiving the job task and executing the job task until the task completion condition is matched with the execution standard, and the administrator marks the checked task as the checked task.
In order to make the flow of the present invention clearer, the following processes are further illustrated by specific processes of fig. 1 to 3:
as shown in fig. 1, it is a flow chart of a creation plan of the job spot check management method of the present invention, and the specific steps are as follows:
1. and acquiring managed organization information and project information corresponding to the organization according to a current login administrator when the plan is created.
2. When the item is selected, only the item owned by the current administrator can be selected, and the service type can only be selected from the service types owned by the item.
3. And selecting the corresponding supplier according to the item and the service type.
4. The executive personnel and the executive role are determined according to the project and the service type, and the selection personnel can select the project and the service type.
5. The choice of scheduled time and execution frequency with both front and back ends limits the start time to be no longer than the end time.
6. At most 200 locations per plan can be selected when selecting inspection locations, with the constraint 200 being primarily that too many locations in the process used affect execution time already with statistical accuracy.
7. If the object standard is adjusted according to the selected position, the object standard can be automatically modified and added if the object standard is not in accordance with the actual situation, but modification and deletion are only limited to the current plan and do not affect other plans.
8. If the personnel standard is adjusted according to the selected position, the personnel standard can be automatically modified and added if the personnel standard is not in accordance with the actual situation, but modification and deletion are only limited to the current plan and do not affect other plans.
9. The route selection is set to be a random route, which can be ignored, and if the route selection is a fixed route, the tasks are executed according to the corresponding sequence.
10. After the route is selected, the plan is basically created, and the background generates corresponding tasks and the position information of task execution according to the plan time.
Fig. 2 is a task picking flow chart of the operation spot check management method of the present invention, which specifically includes the following steps:
1. after the mobile phone logs in the app, the user information can be cached to the local and enters the app again within a certain time, and the account password is not required to be input again.
2. The pick-up task is to obtain a list of tasks that can be picked up by the user by logging in the user code of the user and the role and the affiliated project and organization of the user.
3. When the task is clicked to be received, the background modifies the state of the task from ' to be received ' to be executed ', and meanwhile, the mobile phone end pushes a voice message.
All information of the task after the task is successfully picked up is cached in the local part of the mobile phone, so that the number of background requesting is reduced, the stability of the system is improved, and a problem that data cannot be obtained in places with poor signals such as basements and the like when the task is executed is mainly solved.
As shown in fig. 3, the task execution flow chart of the job spot check management method of the present invention is specifically as follows:
1. when the task is executed, if the task needs to be photographed and authenticated, the task can be executed by scanning the code only after the task needs to be photographed and authenticated by one photo. When the user takes a picture, the user can not select the picture in the camera to take the picture on site, so that the user can not use the picture which is taken well.
2. Scanning the two-dimensional code on the position, acquiring the unique identifier of the position through the two-dimensional code, and locally inquiring standard information of the position corresponding to the task from the task and the position to the mobile phone.
3. Finding a problem in the position during code scanning and task execution can also submit the problem. And the administrator performs corresponding rectification processing through the problems.
4. And after the position is checked, the position under the task is displayed to be completed when clicking is completed, and only the local state of the mobile phone is modified and cannot be synchronized to the background.
5. And when all the positions under the task are executed and then submitted, the system is clicked, and at the moment, if a network exists, the system is submitted to a background in real time, and if no network exists or the network is poor, the system is firstly stored behind the local mobile phone, and the like, and the system is automatically submitted to the background after the network exists or the network is normal.
6. If the task is not completed in the background within the time of task completion, the task is automatically modified to a timeout state and the task cannot be retrieved any more.
7. The tasks are about to be overtime and can be broadcasted by voice, wherein the tasks are to be executed, and other tasks pushed by the background are all processed by the mobile phone.
According to the embodiment of the invention, by creating the operation plan, all options required in the operation are selected, including the key contents such as execution time, position information, operation suppliers, operation personnel, operation routes and the like, an executor receives tasks from the operation plan, executes the operation plan after receiving the tasks, confirms the position information and feeds back the execution completion degree in the execution process, so that the information can be confirmed in time between the operation executor and a background in the whole operation management process, the whole operation management process is visualized, and the property management level is improved; the operator and the spot check person are two persons, so that the task executed by the operator can be spot checked, the completeness of task execution and the reasonable accuracy of task execution are ensured, the whole operation is added into a monitoring environment, the operation is more reasonable, and the accuracy of event processing is ensured.
The above description is only exemplary of the present invention and should not be taken as limiting the invention, as any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (1)

1. A job spot check management method in property management is characterized by comprising the following steps:
creating a job plan:
acquiring managed organization mechanism information and project information corresponding to an organization mechanism according to a background system logged in by a current login administrator; according to the project information, selecting a supplier completing the project, and a corresponding project executor and a project execution role under the supplier; determining a time at which the project is scheduled to be completed and a frequency with which the project is executed; determining the position information and the execution standard of the execution project, and establishing the association between the position information and the two-dimensional code; adjusting and finally determining the execution standard and the executive personnel; setting an execution route of the item; generating a job task according to the selected and determined information;
getting the job task:
the current user logs in the background system and acquires a list of tasks which can be taken by the user according to the user code, the role of the user, the affiliated project and the organization mechanism; when a user receives the task, the background modifies the state of the task from ' to be received ' to be executed ';
and executing the job task:
performing on-site photographing authentication between a user and a background system, and scanning a two-dimensional code to determine a unique identifier of a position where the two-dimensional code is located to obtain execution standard information of the position corresponding to the task; after all positions under the task are executed, the user sends feedback information of task completion to the background system; if the time for completing the task exceeds the time for completing the project, the background can automatically modify the task into a timeout state and the task can not be retrieved any more; after the task is completed, the background system pushes a message of task completion to the user;
and (3) performing spot check operation tasks:
the background system for the administrator to log in acquires a list of tasks which can be checked by the administrator according to the administrator code, the role of the administrator, the project and the organization mechanism, the administrator checks the task completion condition according to the execution standard, if the task completion condition is matched with the execution standard, the checked task is marked as a checked task, if the task completion condition is not matched with the execution standard, the checked task is marked as a task needing to be reworked, the reworked task is sent to the user through the background system, the user continues to execute again according to the steps of receiving the job task and executing the job task until the task completion condition is matched with the execution standard, and the administrator marks the checked task as the checked task.
CN202010533273.8A 2020-06-11 2020-06-11 Operation spot check management method in property management Pending CN111695809A (en)

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CN202010533273.8A CN111695809A (en) 2020-06-11 2020-06-11 Operation spot check management method in property management

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Application Number Priority Date Filing Date Title
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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105989431A (en) * 2015-02-04 2016-10-05 四川蜀能电力有限公司 Power transmission and transformation project construction field management system
CN108335080A (en) * 2018-01-25 2018-07-27 广州建衡工程咨询有限公司 A kind of Construction Audit system and implementation method
CN109523111A (en) * 2018-09-29 2019-03-26 招商局物业管理有限公司 A kind of facilities and equipment management system
CN110414930A (en) * 2019-07-12 2019-11-05 中航物业管理有限公司 A kind of wisdom property platform monitoring management system and its method
CN110580567A (en) * 2019-07-12 2019-12-17 中航物业管理有限公司 Intelligent property mobile operation management method

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105989431A (en) * 2015-02-04 2016-10-05 四川蜀能电力有限公司 Power transmission and transformation project construction field management system
CN108335080A (en) * 2018-01-25 2018-07-27 广州建衡工程咨询有限公司 A kind of Construction Audit system and implementation method
CN109523111A (en) * 2018-09-29 2019-03-26 招商局物业管理有限公司 A kind of facilities and equipment management system
CN110414930A (en) * 2019-07-12 2019-11-05 中航物业管理有限公司 A kind of wisdom property platform monitoring management system and its method
CN110580567A (en) * 2019-07-12 2019-12-17 中航物业管理有限公司 Intelligent property mobile operation management method

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Application publication date: 20200922