CN111681745B - Data processing method and device - Google Patents

Data processing method and device Download PDF

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Publication number
CN111681745B
CN111681745B CN202010470379.8A CN202010470379A CN111681745B CN 111681745 B CN111681745 B CN 111681745B CN 202010470379 A CN202010470379 A CN 202010470379A CN 111681745 B CN111681745 B CN 111681745B
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China
Prior art keywords
terminal
file data
service
information
server
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CN202010470379.8A
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Chinese (zh)
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CN111681745A (en
Inventor
胡德婷
陈沛
张子豪
王福钢
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Taikang Insurance Group Co Ltd
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Taikang Insurance Group Co Ltd
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Priority to CN202010470379.8A priority Critical patent/CN111681745B/en
Publication of CN111681745A publication Critical patent/CN111681745A/en
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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • G06F3/0486Drag-and-drop
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces

Abstract

The embodiment of the invention provides a data processing method and a data processing device, wherein the method is applied to a terminal, and the terminal is communicated with a server, and the method comprises the following steps: the terminal acquires and responds to the operation of applying for medical service sent by the user, and generates a medical service application page; the terminal receives application file data and drag operation sent by a user, and responds to the drag operation to send the application file data to the server; the terminal receives target file data sent by the server; the terminal adds the target file data into a preset column of the medical service application page and generates a service request page; and the terminal generates a service request and applies for medical service according to the service request and the service request page. The invention can realize on-line management of the data screening of the clients, simplify the operation and workload of technicians, improve the efficiency of the data screening management and reduce the cost of company operation.

Description

Data processing method and device
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a data processing method, a data processing apparatus, and an electronic device.
Background
In order to increase the trust level of the client and improve the consumption experience of the client, when the client consumes a certain limit or purchases a certain product at a certain company, the company can push out a series of preferential free service or gift gifts, and the support and trust of the client to the company can be fed back.
When a customer needs to enjoy a service provided by a company, authentication is required, and identity information of the user needs to be verified so that the company can provide a corresponding service according to the information of the user.
The current common verification methods comprise manual verification and system verification, wherein the manual verification method is that business personnel or process personnel judge whether information provided by a user is the same as stored user information or not through a manual verification method, and if the information is the same, a service application is submitted. The manual verification method is large in workload, workers are prone to making mistakes, and verification efficiency is low. The other system verification is that business personnel or process personnel of a company upload information data of a user manually, the whole process is very complicated, the user is easy to go out of mistake, the situation of data application errors or omission easily occurs, the use of the user is seriously influenced, and the use experience of the user is also reduced.
Disclosure of Invention
In view of the above, embodiments of the present invention have been made to provide a data processing method and a corresponding data processing apparatus that overcome or at least partially solve the above problems.
In order to solve the above problems, an embodiment of the present invention discloses a data processing method, which is applied to a terminal, wherein the terminal communicates with a server, and the method includes:
the terminal acquires and responds to the operation of applying for medical service sent by the user, and generates a medical service application page;
the terminal receives application file data and drag operation sent by a user, and responds to the drag operation to send the application file data to the server;
the terminal receives target file data sent by the server, wherein the target file data is obtained by the server through identification from the application file data according to the requirement of a user for applying medical services;
the terminal adds the target file data into a preset column of the medical service application page and generates a service request page;
and the terminal generates a service request and applies for medical service according to the service request and the service request page.
Optionally, the method further comprises:
the terminal receives reminding information sent by the server, wherein the reminding information is sent after the server judges whether unidentifiable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unidentifiable application file data need to be manually marked or not;
the terminal generates response information according to the reminding information;
the terminal sends the response information to the server, and the server is used for judging whether the unidentifiable application file data needs to be manually marked according to the response information, and when the manual marking is carried out, the server obtains a manual marking file obtained after the manual marking is carried out, and takes the manual marking file as target file data.
Optionally, the terminal generates response information according to the reminding information, including:
the terminal reminds and receives marking operation executed by a user according to the reminding information;
and the terminal generates response information by adopting the marking operation.
Optionally, the terminal receiving the application file data and the drag operation sent by the user, and responding to the drag operation to send the application file data to the server includes:
The terminal receives an application request of a user, wherein the application request comprises application file data input by the user;
and the terminal acquires and responds to the dragging operation of the user acting on the preset page of the terminal, packages and uploads the application file data to the server.
Optionally, before the step of generating the service request by the terminal, the method further includes:
the terminal extracts first service information from the application file data and extracts second service information from the service request page;
the terminal judges whether the first service information and the second service information are the same or not;
and if the first service information is the same as the second service information, the terminal generates a service request.
Optionally, the terminal generates a service request, and applies for a medical service according to the service request and the service request page includes:
and the terminal generates a service request and sends the service request and the service request page to the server to apply for medical service.
Optionally, the method further comprises:
the terminal receives audit passing information sent by the server, the audit passing information is generated after the server judges that the medical information of the user is matched with service condition information corresponding to the medical service, and the medical information of the user is extracted from the service request page by the server;
And the terminal informs the user to participate in the medical service by adopting the audit passing information.
The embodiment of the invention also discloses a data processing device which is applied to the terminal, wherein the terminal is communicated with the server, and the device comprises: the terminal comprises an acquisition and response module, a response sending module, a terminal receiving module, a terminal adding module and a terminal application module, wherein the acquisition and response module is positioned at the terminal;
the acquisition and response module is used for acquiring and responding to the operation of applying for the medical service sent by the user and generating a medical service application page;
the response sending module is used for receiving the application file data and the dragging operation sent by the user and responding the dragging operation to send the application file data to the server;
the terminal receiving module is used for receiving target file data sent by the server, wherein the target file data are target file data which are obtained by the server through identification from the application file data according to the requirement of a user for applying medical services;
the terminal adding module is used for adding the target file data into a preset column of the medical service application page and generating a service request page;
and the terminal application module is used for generating a service request and applying for medical service according to the service request and the service request page.
Optionally, the apparatus further comprises: the reminding information module is positioned at the terminal, generates a response module and sends the response module;
the reminding information module is used for receiving the reminding information sent by the server, wherein the reminding information is sent after the server judges whether unrecognizable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unrecognizable application file data need to be manually marked;
the generating response module is used for generating response information according to the reminding information;
and the sending response module is used for sending the response information to the server, and the server is used for judging whether the unidentifiable application file data needs to be manually marked according to the response information, and when the manual marking is carried out, the server acquires the manual marking file obtained after the manual marking and takes the manual marking file as target file data.
Optionally, the generating response module includes:
the receiving marking operation module is used for reminding and receiving marking operation executed by a user according to the reminding information;
And a marking operation module is adopted, and is used for the terminal to generate response information by adopting the marking operation.
Optionally, the response sending module includes:
the application request receiving module is used for receiving an application request of a user, wherein the application request comprises application file data input by the user;
and the uploading data module is used for acquiring and responding to the dragging operation of the user acting on the preset page of the terminal, packaging and uploading the application file data to the server.
Optionally, before the step of generating the service request by the terminal, the apparatus further includes: the extraction module, the judgment module and the generation module are positioned at the terminal;
the extraction module is used for extracting first service information from the application file data and extracting second service information from the service request page;
the judging module is used for judging whether the first service information is the same as the second service information;
and the generation module is used for generating a service request if the first service information is the same as the second service information.
Optionally, the terminal application module includes:
and the medical service application module is used for generating a service request and sending the service request and the service request page to the server to apply for medical service.
Optionally, the apparatus further comprises: the device comprises a receiving audit information module, a receiving audit information module and a user module, wherein the receiving audit information module is positioned on the device and used for notifying the user module;
the audit information receiving module is used for receiving audit passing information sent by the server, wherein the audit passing information is generated after the server judges that the medical information of the user is matched with the service condition information corresponding to the medical service, and the medical information of the user is extracted from the service request page by the server;
and the notification user module is used for notifying the user to participate in the medical service by adopting the audit passing information.
The embodiment of the invention also discloses an electronic device, which comprises:
a processor, a memory and a computer program stored on the memory and capable of running on the processor, which when executed by the processor, implements the steps of the method as described above.
The embodiment of the invention also discloses a computer readable storage medium, wherein the computer readable storage medium stores a computer program, and the computer program realizes the steps of the method when being executed by a processor.
The embodiment of the invention has the following advantages: the method can obtain and respond to the operation of applying for medical service sent by the user by the terminal, and generate a medical service application page; the terminal receives application file data and drag operation sent by a user, and responds to the drag operation to send the application file data to the server; then the terminal receives target file data sent by the server, wherein the target file data is obtained by identifying the server from the application file data according to the requirement of a user for applying medical services; the terminal adds the target file data into a preset column of the medical service application page and generates a service request page; and finally, the terminal generates a service request and applies for medical service according to the service request and the service request page. The invention can realize the on-line management of the data screening of the clients, simplify the operation of the technicians on the screening management of the client data, reduce the workload of the technicians on the screening of the client data, improve the efficiency of the screening management of the client data, reduce the cost of company operation, and simultaneously complete the service application on line to prompt the clients, thereby improving the use experience of the clients.
Drawings
FIG. 1 is a flowchart illustrating steps of a first embodiment of a data processing method according to the present invention;
FIG. 2 is a flowchart illustrating steps of a second embodiment of a data processing method according to the present invention;
FIG. 3 is a block diagram illustrating steps of a second embodiment of a data processing method according to the present invention;
fig. 4 is a schematic structural view of a first embodiment of a data processing apparatus according to the present invention.
Detailed Description
In order that the above-recited objects, features and advantages of the present invention will become more readily apparent, a more particular description of the invention will be rendered by reference to the appended drawings and appended detailed description.
In a service type enterprise, in order to attract new customers, and to increase the service experience of old customers. In addition to the original customer service, many corporation companies often provide a series of free service or gifts for customers, so that customers can additionally obtain some preferred service after enjoying the service provided by the corporation, so as to improve the service experience of customers.
For example, in the insurance company, after the amount of the insurance applied by the customer reaches a certain amount standard, a corresponding service is provided for the customer, or a free service is provided for the customer, so as to increase the consumption experience of the customer after the insurance is applied.
When the customer needs to enjoy free service, the customer needs to submit service application, and after the company verifies the customer information and determines the qualification information of the customer, the customer can directly enjoy service
One of the core ideas of the embodiment of the invention is to provide a data processing method applicable to a terminal and a server, which can realize on-line data management and application of the customer's shared service
Referring to FIG. 1, a flowchart of the steps of a first embodiment of a data processing method of the present invention is shown. In this embodiment, the method may be applied to a terminal, which may communicate with a server. The server can store and manage the information of the clients, and can be used for judging whether the data uploaded by the clients meet the requirements according to the information of the clients and acquiring the client information corresponding to the data uploaded by the clients. The terminal can also be used for storing and managing the information of the clients, submitting service application to the server and uploading client data. In this embodiment, the server and the terminal may transmit the client information to each other, so that the client information may be updated synchronously between the two systems.
Optionally, the server and the terminal may perform interactive communication in a communication mode of a message queue (MQ for short).
In this embodiment, the method specifically may include the following steps:
Step 101, the terminal obtains and responds to the operation of applying for medical service sent by the user, and generates a medical service application page.
The operation of applying for the medical service may be a click operation of the client or the user at the terminal, or may be a reminder operation or a data input operation sent to the terminal. The medical service application page can be an application page corresponding to a client sharing free service or a client gifting service provided by a company. The service application page may be generated by the terminal after the user performs an operation on the terminal.
For example, a client or a user may send a service trigger request to an application company through a terminal by applying for a shared free service provided by the company on an APP of the terminal, and the terminal may generate a service application page after receiving the service trigger request.
Step 102, the terminal receives the application file data and the drag operation sent by the user, and sends the application file data to the server in response to the drag operation.
It should be noted that the drag operation may be an operation that the user acts on the terminal, such as a sliding or clicking or dynamic action, or the like. The application file data may be ID information data of the customer, business data of the customer at the company, address information data of the customer, medical record information data, image data of the customer, and the like.
Alternatively, the drag operation may be performed by a user or customer or a salesman of the company providing the service. After the terminal receives the drag operation, the application file data of the user can be sent to the server.
For example, the user may import the personal user file data into the APP in the medical service application page corresponding to the shared free service, and slide or click on the terminal, and then after the terminal receives the sliding or clicking of the client, the terminal may record the application file data in the service application page and send the application file data to the server.
And step 103, the terminal receives target file data sent by the server, wherein the target file data is obtained by identifying the target file data from the application file data according to the requirement of a user for applying medical services by the server.
It should be noted that, the target file data may be corresponding authentication information in the user information uploaded by the user. For example, the user has uploaded identification card information, medical record information, business consumption information at the company, address information, age information, etc., and the target file information may be identification card information of the customer.
When the client is verified, the server can acquire the identity card information of the user, compares whether the identity card information is the same as the identity card information of the user stored in the server, and if so, determines that the client can enjoy the shared free service provided by the company. And after the server acquires the identity card information, the server can send the identity card information to the terminal.
And 104, the terminal adds the target file data to a preset column of the medical service application page and generates a service request page.
The medical service application page can be preset with a plurality of columns, and different columns can correspond to a plurality of different target file data. The target file data can be respectively added into different columns to generate a service request page.
For example, the columns may include identification numbers, identification addresses, service items, number of services, and the like.
The terminal can add the identity card information into the corresponding identity card information column in the medical service application page to finish uploading of data and information, so that uploading and verification of the data can be realized, the problems of error uploading and error verification can be avoided, verification and uploading efficiency can be improved, and workload of staff can be reduced.
And 105, the terminal generates a service request and applies for medical service according to the service request and the service request page.
The medical service may be a free service provided by the company, a gift service provided by the company, or the like. In particular, it may be a free medical service, a query service, a detection service, a gift, etc., and the service request may be an application request for the application medical service.
In this embodiment, the application for medical services may be performed by a service person of a company or may be performed by a server. A service person or server of a company may provide a corresponding service to a user according to a service request and a service request page.
In an alternative embodiment, a data processing method is provided, where the method may obtain and respond to an operation of applying for a medical service sent by a user by the terminal to generate a medical service application page; the terminal receives application file data and drag operation sent by a user, and responds to the drag operation to send the application file data to the server; then the terminal receives target file data sent by the server, wherein the target file data is obtained by identifying the server from the application file data according to the requirement of a user for applying medical services; the terminal adds the target file data into a preset column of the medical service application page and generates a service request page; and finally, the terminal generates a service request and applies for medical service according to the service request and the service request page. The invention can realize the on-line management of the data screening of the clients, simplify the operation of the technicians on the screening management of the client data, reduce the workload of the technicians on the screening of the client data, improve the efficiency of the screening management of the client data, reduce the cost of company operation, and simultaneously complete the service application on line to prompt the clients, thereby improving the use experience of the clients.
Referring to fig. 2, a flowchart of the steps of a second embodiment of a data processing method of the present invention is shown, which may be applied to a terminal that may communicate with a server.
In order to enable those skilled in the art to better understand the present embodiment, in the present embodiment, an insurance company is taken as an example to illustrate that a high-consumption customer is taken as a specific customer, and the specific customer can enjoy the provided free medical service provided by the insurance company. Wherein the free medical service provided by the insurance company may be physical examination, doctor's appointment, free surgery, etc.
In this embodiment, when the client is a high-consumption client, a free medical service application may be submitted to the insurance company, specifically, personal data of the client may be sent to a service person of the insurance company, and uploaded to a server through an APP of the terminal by the service person, corresponding target data is screened from the uploaded data by the server, and then sent to the terminal, and the terminal generates an application request and a corresponding application page, and then uploads the target data to the application page, and sends the application request and the corresponding application page to the corresponding server, and the server provides free medical service.
In this embodiment, the method specifically may include the following steps:
step 201, the terminal obtains and responds to the operation of applying for medical service sent by the user, and generates a medical service application page.
The operation of applying for the medical service may be a click operation of the client or the user at the terminal, or may be a reminder operation or a data input operation sent to the terminal. The medical service application page can be an application page corresponding to a client sharing free service or a client gifting service provided by a company. The service application page may be generated by the terminal after the user performs an operation on the terminal.
For example, a client or a user may send a service trigger request to an application company through a terminal by applying for a shared free service provided by the company on an APP of the terminal, and the terminal may generate a service application page after receiving the service trigger request.
Step 202, the terminal receives application file data and a drag operation sent by a user, and sends the application file data to the server in response to the drag operation.
It should be noted that the drag operation may be an operation that the user acts on the terminal, such as a sliding or clicking or dynamic action, or the like. The application file data may be ID information data of the customer, business data of the customer at the company, address information data of the customer, medical record information data, image data of the customer, and the like.
Alternatively, the drag operation may be performed by a user or customer or a salesman of the company providing the service. After the terminal receives the drag operation, the application file data of the user can be sent to the server.
For example, the user may import the personal application file data into the APP in the medical service application page corresponding to the shared free service, and slide or click on the terminal, and then after the terminal receives the sliding or clicking of the client, the terminal may record the application file data in the service application page and send the application file data to the server.
In this embodiment, step 202 may comprise the sub-steps of:
sub-step 2021, the terminal receives an application request from a user, the application request including application file data entered by the user.
The application request of the user can be a service creation request or a page creation request. The user or company salesman can send the application request to the terminal through the APP, and when the application request is sent, the application file data of the user can be sent to the terminal through the APP.
The application file data may be identification data of the client to be submitted for the free medical service, for example, identification card information of the client, identification card picture, keyword, national badge, size of identification card, medical insurance card or doctor card information of the client, keyword, size of medical insurance card or doctor card information, medical record information of the client, consumption information of the client at the insurance company, etc.
Sub-step 2022, the terminal obtains and responds to the drag operation of the user on the preset page of the terminal, and packages and uploads the application file data to the server.
The medical service application page can be an application page of free medical service, and the medical service application page can be provided with a corresponding information uploading column. The terminal can receive the application file data through the information uploading column. Or the user may drag the application file data into the information upload field.
After receiving the application request, the terminal can generate a medical service application page corresponding to the company provided service, and the specification of the medical service application page can be preset by the company. When the terminal generates the medical service application page, a user can drag the application file data to the information uploading column, the terminal can pack and compress the application file data, and the application file data can be conveniently uploaded to the server for identification and screening.
When the user needs to acquire free medical service, the user sends the application file data to business personnel of the insurance company, the business personnel opens a medical service application page through an APP of the terminal, all the application file data of the user are integrated into a folder or a data packet, the folder or the data packet is dragged to an information uploading column of the medical service application page, and finally the terminal can compress and send the uploaded folder or data packet to the server.
In this embodiment, by integrally uploading all the application file data, omission of information of the client in transmission can be avoided, so that the risk of error can be reduced.
In step 203, the terminal receives target file data sent by the server, where the target file data is target file data that is identified from the application file data by the server according to requirements of a user for applying for medical services.
It should be noted that the target file data may be a client identification data for authentication to determine whether the client can share a free medical service. For example, it may be a customer's identification number, a customer's medical insurance card number, a customer's identification picture, a customer's portrait picture, a customer's name information, address information, birth date information, age, medical record information, and so forth.
The target file data is quickly identified from the application file data, so that the time for a user to select application data can be reduced, the service application efficiency of the user can be improved, and the workload of a service operator can be reduced.
In actual operation, the server calls a preset file template library, and identifies target file data required by a user for applying medical services from application file data.
The preset file template library may be a file template library established in a server in advance, where the file template library may store file templates corresponding to the application of free medical services, specifically may include text templates and picture templates of files, for example, the text templates may be "identity cards", "ages", "medical records", and the like, and the picture modules may be "medical insurance card front and back pictures", "identity card front and back pictures", and the like.
In a specific implementation, the server may identify the target file data from the application data through an identification model preset in the server, or may perform the identification by means of mechanical learning or optical character recognition (Optical Character Recognition, abbreviated as OCR). Specifically, the present invention is not limited to this, and can be adjusted according to actual needs.
The server can acquire the text data and the picture data in the target file data, match the text data and the picture data with a text template and a picture template stored in a preset file template library, and acquire the corresponding text data and picture data if the text data and the picture data are the same.
The server is used for identifying the application file data, so that the target file data required by the corresponding application can be obtained quickly and effectively, and the target file data can be directly used for free medical service application, thereby improving the data arrangement efficiency, avoiding the probability of manual screening and checking errors and reducing the workload of business personnel.
Step 204, the terminal receives the reminding information sent by the server, wherein the reminding information is sent after the server judges whether the unrecognizable application file data exists in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unrecognizable application file data needs to be manually marked.
In actual operation, the situation that the server cannot be identified in the identification process can occur because the user uploads different application file data or application file data which does not meet the application requirements or the server is in downtime or power failure. Therefore, the server judges whether the application file data exist unidentifiable application file data or not.
In this embodiment, since the application file data sent by the user may not meet the requirement of server identification, the server may determine whether the application file data has unrecognizable application file data. When the unrecognizable application file data exists, the server can generate reminding information so that a user can determine whether to continue uploading.
The server can ignore the unrecognizable application file data by screening the unrecognizable application file data, the situation that the server is blocked can be avoided, meanwhile, the unrecognizable application file data can be sent to a client or a business person, whether the client or the business person continuously uploads the application file data is judged, and the processing flexibility and the practicability can be improved.
And 205, the terminal generates response information according to the reminding information.
It should be noted that the reminding information may be a short message, a voice, a notification message, or the like. The response information may include reply information that the user determines to manually mark, or may include reply information that the user determines not to manually mark.
The terminal can inform the server whether to manually mark the unrecognizable application file data through the response information.
In this embodiment, step 205 may comprise the sub-steps of:
and step 2051, the terminal reminds and receives the marking operation executed by the user according to the reminding information.
The terminal can remind service personnel or clients after receiving the reminding information, and determine whether the unrecognizable application file data is marked or not. The reminding information can be manually checked and screened by clients or business personnel, so that errors of data acquired by the server can be further avoided, and the accuracy of application data uploaded after the server sends the application data to the terminal can be ensured.
Sub-step 2052, the terminal generates response information using the marking operation.
In this embodiment, after knowing that the terminal receives the reminding information, the service personnel or the user can determine whether to mark according to the reminding information. Specifically, the service person or user may perform a response operation in the terminal, for example, issuing a marking instruction or issuing an unlabeling instruction. The terminal can generate corresponding response information according to response operation of service personnel or clients and send the response information to the server. The marking operation may be a response operation that a service person or a user may perform in the terminal.
And 206, the terminal sends the response information to the server, and the server is used for judging whether the unidentifiable application file data needs to be manually marked according to the response information, and when the application file data is manually marked, the server acquires the manually marked file obtained after the manual marking and takes the manually marked file as target file data.
In this embodiment, the server may determine whether to manually mark the unrecognized application file data in response to the response information.
Specifically, if the response information is to manually mark the application file data which cannot be identified, the server can manually mark the application file data which cannot be identified;
if the response information is that the unrecognizable application file data is not manually marked, the server can delete the unrecognizable application file data.
The artificial mark may be an encoding mark, a color mark, a pattern mark, or the like, added to the unrecognizable application data.
After the server manually marks the application file data which cannot be identified, a manual mark file can be generated, and the manual mark file can be used as target file data, and the target file data is sent to the terminal.
In another alternative embodiment, the uploaded application data may not be uploaded by the user himself or by the person instead. When uploading, the free medical service can be applied for by the identity of the agent, so that the uploaded application file data is different from the information data of the user, and whether the user meets the qualification of the application service can be determined by judging whether the prestored information data of the user is the same as the corresponding user information in the application file data through the server.
Step 207, the terminal adds the target file data to a preset column of the medical service application page, and generates a service request page.
In this embodiment, after receiving the target file data, the terminal may upload the target file data to a column corresponding to the medical service application page, and generate the service request page. The service request page contains user information or user data required by the user to apply for the service, thereby simplifying the flow of the user to apply for the service and improving the efficiency of applying for the service.
Step 208, the terminal generates a service request, and applies for medical service according to the service request and the service request page.
The medical service may be a free service provided by the company, a gift service provided by the company, or the like. In particular, it may be a free medical service, a query service, a detection service, a gift, etc., and the service request may be an application request for the application medical service.
In this embodiment, step 208 may include the sub-steps of:
sub-step 2081, the terminal generates a service request, and sends the service request and the service request page to the server to apply for medical services.
In a specific implementation, applying for medical services may be performed by a server. For example, if the medical service is a registration service, the server may send a registration request to a preset hospital or a hospital corresponding to a service request sent by the user, and perform registration operation for the user. For another example, applying for medical services as payment services, the server may make payments in place of the user, and so forth.
In this embodiment, after the terminal generates the service request page, the terminal may perform identification authentication again on the user corresponding to the service request page, to determine whether the user meets the qualification application service.
Specifically, before the step of generating the service request by the terminal, the method further includes the steps of:
And the terminal extracts the first service information from the application file data and extracts the second service information from the service request page.
The first service information may be information such as identification card information, identification card number, medical insurance card number, name, and personal picture of the client added when the client logs in the terminal. The second service information can be information such as identification card information, identification card number, medical insurance card number, name, personal picture and the like of the customer, which are obtained from the target file data through identification of a preset file template library.
The terminal judges whether the first service information and the second service information are the same.
In this embodiment, the server may determine whether the client is a corresponding client applying for a free medical service by determining whether the information of the client added when the client logs in the terminal is the same as the information of the client identified and acquired in the target file data.
And if the first service information is the same as the second service information, the terminal generates a service request.
It should be noted that, the user information category may be a text category, such as identification card information, address information, etc.; the user information category may also be an image category, such as an identification card image, a personal head image, an identification card image, a medical insurance card image, a card image, etc., and the user information category may also be a digital category, such as an identification card number, a medical insurance card number, etc.
In this embodiment, when the terminal determines that the first service information is the same as the second service information, the terminal may determine that the client operating at the terminal or the client authorized to operate and the client applying for the free medical service are the same person, and the terminal generates the service request.
And 209, receiving audit passing information sent by the server by the terminal, wherein the audit passing information is generated after the server judges that the medical information of the user is matched with the service condition information corresponding to the medical service, and the medical information of the user is extracted from the service request page by the server.
In this embodiment, the audit passing information may be a short message, a mail, or voice. After receiving the service request and the service request page sent by the terminal, the server can acquire the user medical information corresponding to the user from the service request page, and can also acquire the service condition information corresponding to the medical service from the service request. And then the server judges whether the medical information of the user is the same as the service condition information, and if so, the server generates audit passing information.
For example, the service request is registration, the service condition information corresponding to the medical service in the service request is registration once, and the registration times included in the medical information of the user in the service request page are once, so that the server judges that the medical information of the user is identical to the service condition information. For another example, the service request is an outpatient service, the service condition information corresponding to the medical service in the service request is the outpatient service for one time, and the number of times of the outpatient service contained in the medical information of the user in the service request page is zero, so that the server judges that the medical information of the user is different from the service condition information.
The server judges whether the medical information of the user is the same as the service condition information, so that the server can determine whether the user can enjoy the medical service.
The server that recognizes the target file data from the application file data may be the same as or different from the server that provides the medical service. Specifically, the method can be adjusted according to actual needs, and the application is not limited herein.
And 210, the terminal informs the user of participating in the medical service by using the audit passing information.
When the server determines that the user can enjoy the free medical service, the server can send the audit passing information to the terminal, and the terminal can inform the user to participate in the medical service through different forms of notification information such as short messages, voice or mails after receiving the audit passing information.
Referring to FIG. 3, a block diagram of steps of a second embodiment of a data processing method of the present invention is shown. In a specific implementation, the free medical service provided by the insurance company can be free medical service for serious diseases, and the free medical service application can be a quick application for serious diseases, namely a serious disease green pass application.
In actual operation, the service operator may initially open a medical service application page in the terminal, a severe disease green pass application is established in the medical service application page, then a salesman drags the application file data of the client to the terminal, the terminal may compress the application file data or integrate the application file data into one folder, and then may transmit the application file data to the server system through the terminal, the server system may be a group of a plurality of servers, the server system may identify target file data from application file data through a preset file template library, and determines whether unrecognizable application data exists, if so, the target file data may be sent to the terminal, and if there is unrecognizable application file data, the server system can determine whether to perform manual marking, delete the unrecognized application file data if manual marking is not performed, manually mark the unrecognized application file data to obtain a manual marking file if manual marking is performed, then the server system can send the target file data and the manual mark file to the terminal, then the terminal can add the target file data and the manual mark file into the medical service application page one by one to generate a service request page, then the terminal can generate a service request after uploading in the medical service application page, finally the salesman can control the terminal to send the service request and the service request page to the server, and the terminal stores the service request and the service request page, and the server executes the free critical illness medical service according to the service request and the service request page.
In a preferred embodiment, a data processing method is provided, and a medical service application page is generated by acquiring and responding to an operation of applying for medical services sent by a user through the terminal; the terminal receives application file data and drag operation sent by a user, and responds to the drag operation to send the application file data to the server; then the terminal receives the target file data sent by the server; then the terminal receives the reminding information sent by the server; the terminal generates response information according to the reminding information, then the terminal sends the response information to the server, and the terminal adds target file data to a preset column of the medical service application page and generates a service request page; the terminal generates a service request and applies for medical service according to the service request and the service request page; the terminal receives the audit passing information sent by the server; and finally, the terminal informs the user to participate in the medical service by adopting the audit passing information. The invention can realize the on-line management of the data screening of the clients, simplify the operation of the technicians on the screening management of the client data, reduce the workload of the technicians on the screening of the client data, improve the efficiency of the screening management of the client data, reduce the cost of company operation, and simultaneously complete the service application on line to prompt the clients, thereby improving the use experience of the clients.
It should be noted that, for simplicity of description, the method embodiments are shown as a series of acts, but it should be understood by those skilled in the art that the embodiments are not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred embodiments, and that the acts are not necessarily required by the embodiments of the invention.
Referring to fig. 4, there is shown a schematic structural diagram of a first embodiment of a data processing apparatus of the present invention, which is applicable to a terminal which can communicate with a server, the apparatus comprising: the terminal comprises an acquisition and response module 401, a response transmitting module 402, a terminal receiving module 403, a terminal adding module 404 and a terminal applying module 405;
the acquiring and responding module 401 is configured to acquire and respond to an operation of applying for a medical service sent by a user, and generate a medical service application page;
a response sending module 402, configured to receive application file data and a drag operation sent by a user, and send the application file data to the server in response to the drag operation;
A terminal receiving module 403, configured to receive target file data sent by the server, where the target file data is target file data that is identified from the application file data by the server according to a requirement that a user applies for a medical service;
the terminal adding module 404 is configured to add the target file data to a preset column of the medical service application page, and generate a service request page;
the terminal application module 405 is configured to generate a service request, and apply for a medical service according to the service request and the service request page.
Optionally, the apparatus further comprises: the reminding information module is positioned at the terminal, generates a response module and sends the response module;
the reminding information module is used for receiving the reminding information sent by the server, wherein the reminding information is sent after the server judges whether unrecognizable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unrecognizable application file data need to be manually marked;
the generating response module is used for generating response information according to the reminding information;
and the sending response module is used for sending the response information to the server, and the server is used for judging whether the unidentifiable application file data needs to be manually marked according to the response information, and when the manual marking is carried out, the server acquires the manual marking file obtained after the manual marking and takes the manual marking file as target file data.
Optionally, the generating response module includes:
the receiving marking operation module is used for reminding and receiving marking operation executed by a user according to the reminding information;
and a marking operation module is adopted, and is used for the terminal to generate response information by adopting the marking operation.
Optionally, the response sending module includes:
the application request receiving module is used for receiving an application request of a user, wherein the application request comprises application file data input by the user;
and the uploading data module is used for acquiring and responding to the dragging operation of the user acting on the preset page of the terminal, packaging and uploading the application file data to the server.
Optionally, before the step of generating the service request by the terminal, the apparatus further includes: the extraction module, the judgment module and the generation module are positioned at the terminal;
the extraction module is used for extracting first service information from the application file data and extracting second service information from the service request page;
the judging module is used for judging whether the first service information is the same as the second service information;
and the generation module is used for generating a service request if the first service information is the same as the second service information.
Optionally, the terminal application module includes:
and the medical service application module is used for generating a service request and sending the service request and the service request page to the server to apply for medical service.
Optionally, the apparatus further comprises: the device comprises a receiving audit information module, a receiving audit information module and a user module, wherein the receiving audit information module is positioned on the device and used for notifying the user module;
the audit information receiving module is used for receiving audit passing information sent by the server, wherein the audit passing information is generated after the server judges that the medical information of the user is matched with the service condition information corresponding to the medical service, and the medical information of the user is extracted from the service request page by the server;
and the notification user module is used for notifying the user to participate in the medical service by adopting the audit passing information.
In this embodiment, the invention can realize online management of the client data screening, simplify the client data screening management operation of technicians, reduce the workload of the technicians on the client data screening, improve the client data screening management efficiency, reduce the cost of company operation, and complete the service application online to prompt the client, thereby improving the use experience of the client.
For the device embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points.
The embodiment of the invention also provides a device, which comprises:
the system comprises a processor, a memory and a computer program stored in the memory and capable of running on the processor, wherein the computer program realizes the processes of the data processing method embodiment when being executed by the processor, and can achieve the same technical effects, and the repetition is avoided, and the description is omitted here.
The embodiment of the invention also provides a computer readable storage medium, on which a computer program is stored, which when executed by a processor, realizes the processes of the above data processing method embodiment, and can achieve the same technical effects, and in order to avoid repetition, the description is omitted here.
In this specification, each embodiment is described in a progressive manner, and each embodiment is mainly described by differences from other embodiments, and identical and similar parts between the embodiments are all enough to be referred to each other.
It will be apparent to those skilled in the art that embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the invention may take the form of a computer program product on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.
Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal device to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal device, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the scope of the embodiments of the invention.
Finally, it is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or terminal device comprising the element.
The foregoing has outlined a detailed description of a data processing method and a data processing apparatus according to the present invention, wherein specific examples are provided herein to illustrate the principles and embodiments of the present invention, and the above examples are provided to assist in understanding the method and core concepts of the present invention; meanwhile, as those skilled in the art will have variations in the specific embodiments and application scope in accordance with the ideas of the present invention, the present description should not be construed as limiting the present invention in view of the above.

Claims (10)

1. A data processing method, applied to a terminal, the terminal being in communication with a server, the method comprising:
the terminal acquires and responds to the operation of applying for medical service sent by the user, and generates a medical service application page;
the terminal receives application file data and drag operation sent by a user, and responds to the drag operation to send the application file data to the server; the application file data are integrated based on the application file data of the user;
the terminal receives target file data sent by the server, wherein the target file data is obtained by the server through identification from the application file data according to the requirement of a user for applying medical services;
The terminal adds the target file data into a preset column of the medical service application page and generates a service request page;
the terminal generates a service request and applies for medical service according to the service request and the service request page;
the method further comprises the steps of: the terminal receives reminding information sent by the server, wherein the reminding information is sent after the server judges whether unrecognizable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether manual marking is needed to be carried out on the unrecognizable application file data.
2. The method according to claim 1, wherein the method further comprises:
the terminal generates response information according to the reminding information;
the terminal sends the response information to the server, and the server is used for judging whether the unidentifiable application file data needs to be manually marked according to the response information, and when the manual marking is carried out, the server obtains a manual marking file obtained after the manual marking is carried out, and takes the manual marking file as target file data.
3. The method of claim 2, wherein the terminal generates response information according to the reminder information, comprising:
the terminal reminds and receives marking operation executed by a user according to the reminding information;
and the terminal generates response information by adopting the marking operation.
4. The method of claim 1, wherein the terminal receiving the application file data and the drag operation sent by the user, and responding to the drag operation to send the application file data to the server comprises:
the terminal receives an application request of a user, wherein the application request comprises application file data input by the user;
and the terminal acquires and responds to the dragging operation of the user acting on the preset page of the terminal, packages and uploads the application file data to the server.
5. The method of claim 1, wherein prior to the step of the terminal generating a service request, the method further comprises:
the terminal extracts first service information from the application file data and extracts second service information from the service request page;
the terminal judges whether the first service information and the second service information are the same or not;
And if the first service information is the same as the second service information, the terminal generates a service request.
6. The method of claim 1, wherein the terminal generating a service request and applying for a medical service according to the service request and the service request page comprises:
and the terminal generates a service request and sends the service request and the service request page to the server to apply for medical service.
7. The method of claim 6, wherein the method further comprises:
the terminal receives audit passing information sent by the server, the audit passing information is generated after the server judges that the medical information of the user is matched with service condition information corresponding to the medical service, and the medical information of the user is extracted from the service request page by the server;
and the terminal informs the user to participate in the medical service by adopting the audit passing information.
8. A data processing apparatus for use with a terminal, the terminal in communication with a server, the apparatus comprising: the terminal comprises an acquisition and response module, a response sending module, a terminal receiving module, a terminal adding module and a terminal application module, wherein the acquisition and response module is positioned at the terminal;
The acquisition and response module is used for acquiring and responding to the operation of applying for the medical service sent by the user and generating a medical service application page;
the response sending module is used for receiving the application file data and the dragging operation sent by the user and responding the dragging operation to send the application file data to the server; the application file data are integrated based on the application file data of the user;
the terminal receiving module is used for receiving target file data sent by the server, wherein the target file data are target file data which are obtained by the server through identification from the application file data according to the requirement of a user for applying medical services;
the terminal adding module is used for adding the target file data into a preset column of the medical service application page and generating a service request page;
the terminal application module is used for generating a service request and applying for medical service according to the service request and the service request page;
the apparatus further comprises: the reminding information module is used for receiving the reminding information sent by the server, judging whether unrecognizable application file data exist in the application file data or not by the server and then sending the application file data, and reminding the user of the terminal of judging whether the unrecognizable application file data need to be manually marked or not.
9. An electronic device, comprising: a processor, a memory and a computer program stored on the memory and capable of running on the processor, which when executed by the processor performs the steps of the method according to any one of claims 1 to 7.
10. A computer readable storage medium, characterized in that it has stored thereon a computer program which, when executed by a processor, implements the steps of the method according to any of claims 1 to 7.
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