CN111681745A - Data processing method and device - Google Patents
Data processing method and device Download PDFInfo
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- CN111681745A CN111681745A CN202010470379.8A CN202010470379A CN111681745A CN 111681745 A CN111681745 A CN 111681745A CN 202010470379 A CN202010470379 A CN 202010470379A CN 111681745 A CN111681745 A CN 111681745A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
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- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
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Abstract
The embodiment of the invention provides a data processing method and a device, wherein the method is applied to a terminal, the terminal is communicated with a server, and the method comprises the following steps: the terminal acquires and responds to the operation of applying for the medical service sent by the user to generate a medical service application page; the terminal receives application file data and dragging operation sent by a user, and sends the application file data to the server in response to the dragging operation; the terminal receives target file data sent by the server; the terminal adds the target file data to a preset column of the medical service application page and generates a service request page; the terminal generates a service request and applies for medical service according to the service request and the service request page. The invention can realize the online management of the client data screening, simplify the operation and workload of technical personnel, improve the efficiency of data screening management and reduce the cost of company operation.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a data processing method, a data processing apparatus, and an electronic device.
Background
In order to increase the trust of the customer and improve the consumption experience of the customer, when the customer consumes a certain amount or purchases certain products at a certain company, the company can provide a series of preferential free services or gift gifts, and the support and trust of the customer to the company can be rewarded.
When a client needs to enjoy the service provided by the company, qualification verification needs to be performed, and the identity information of the user needs to be verified, so that the company can provide the corresponding service according to the information of the user.
The current common verification and authentication modes comprise manual authentication and system authentication, wherein the manual authentication mode is adopted, business personnel or process personnel judge whether the information provided by the user is the same as the stored user information through a manual inspection method, and if the information provided by the user is the same as the stored user information, the service application is submitted. The manual verification method has the advantages of large workload, easy error of workers and low verification efficiency. The other system verification is that the information data of the user is uploaded manually by business personnel or process personnel of a company, the whole process is very complicated and complex, the uploading is easy to make mistakes, the situation of wrong or missing applied data is easy to occur, the use of the user is seriously influenced, and the use experience of the user is also reduced.
Disclosure of Invention
In view of the above problems, embodiments of the present invention are proposed to provide a data processing method and a corresponding data processing apparatus that overcome or at least partially solve the above problems.
In order to solve the above problem, an embodiment of the present invention discloses a data processing method, which is applied to a terminal, where the terminal communicates with a server, and the method includes:
the terminal acquires and responds to the operation of applying for the medical service sent by the user to generate a medical service application page;
the terminal receives application file data and dragging operation sent by a user, and sends the application file data to the server in response to the dragging operation;
the terminal receives target file data sent by the server, wherein the target file data are obtained by identifying the server from the application file data according to the requirement of a user for applying for medical services;
the terminal adds the target file data to a preset column of the medical service application page and generates a service request page;
the terminal generates a service request and applies for medical service according to the service request and the service request page.
Optionally, the method further comprises:
the terminal receives reminding information sent by the server, the reminding information is sent after the server judges whether unidentified application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unidentified application file data need to be manually marked;
the terminal generates response information according to the reminding information;
and the terminal sends the response information to the server, the server is used for judging whether the application file data which cannot be identified needs to be artificially marked according to the response information, and when the application file data are artificially marked, the server acquires an artificially marked file obtained after the artificial marking and takes the artificially marked file as target file data.
Optionally, the terminal generates response information according to the reminding information, including:
the terminal reminds and receives marking operation executed by a user according to the reminding information;
and the terminal generates response information by adopting the marking operation.
Optionally, the receiving, by the terminal, the application file data and the dragging operation sent by the user, and sending, in response to the dragging operation, the application file data to the server includes:
the terminal receives an application request of a user, wherein the application request comprises application file data input by the user;
and the terminal acquires and responds to the dragging operation acted on a preset page of the terminal by a user, and packages and uploads the application file data to the server.
Optionally, before the step of generating the service request by the terminal, the method further includes:
the terminal extracts first service information from the application file data and second service information from the service request page;
the terminal judges whether the first service information is the same as the second service information;
and if the first service information is the same as the second service information, the terminal generates a service request.
Optionally, the generating, by the terminal, a service request, and applying for the medical service according to the service request and the service request page includes:
the terminal generates a service request and sends the service request and the service request page to the server to apply for medical service.
Optionally, the method further comprises:
the terminal receives auditing passing information sent by the server, the auditing passing information is generated after the server judges that user medical information is matched with service condition information corresponding to the medical service, and the user medical information is extracted from the service request page by the server;
and the terminal informs the user of participating in medical service by adopting the auditing passing information.
The embodiment of the invention also discloses a data processing device, which is applied to a terminal, wherein the terminal is communicated with a server, and the device comprises: the system comprises an acquisition and response module, a response sending module, a terminal receiving module, a terminal adding module and a terminal application module which are positioned at the terminal;
the acquisition and response module is used for acquiring and responding to the operation of applying for the medical service sent by the user and generating a medical service application page;
the response sending module is used for receiving the application file data and the dragging operation sent by the user and sending the application file data to the server in response to the dragging operation;
the terminal receiving module is used for receiving target file data sent by the server, wherein the target file data is the target file data which is obtained by identifying the server from the application file data according to the requirement of a user for applying for medical services;
the terminal adding module is used for adding the target file data into a preset column of the medical service application page and generating a service request page;
and the terminal application module is used for generating a service request and applying for medical service according to the service request and the service request page.
Optionally, the apparatus further comprises: the reminding information module is positioned at the terminal, generates a response module and sends the response module;
the reminding information module is used for receiving reminding information sent by the server, the reminding information is sent after the server judges whether unidentifiable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unidentifiable application file data need to be manually marked;
the response generation module is used for generating response information according to the reminding information;
and the server is used for judging whether the application file data which cannot be identified needs to be artificially marked according to the response information, and when the application file data are artificially marked, the server acquires an artificially marked file obtained after the artificial marking and takes the artificially marked file as target file data.
Optionally, the generating a response module includes:
a receiving marking operation module used for reminding and receiving the marking operation executed by the user according to the reminding information;
and the marking operation module is used for generating response information by the terminal through the marking operation.
Optionally, the response sending module includes:
the system comprises a receiving application request module, a receiving request module and a sending module, wherein the receiving application request module is used for receiving an application request of a user, and the application request comprises application file data input by the user;
and the data uploading module is used for acquiring and responding to the dragging operation of a user on the preset page of the terminal, and packaging and uploading the application file data to the server.
Optionally, before the step of generating the service request by the terminal, the apparatus further includes: the extraction module, the judgment module and the generation module are positioned at the terminal;
the extraction module is used for extracting first service information from the application file data and extracting second service information from the service request page;
the judging module is used for judging whether the first service information is the same as the second service information;
and the generating module is used for generating a service request if the first service information is the same as the second service information.
Optionally, the terminal application module includes:
and the medical service application module is used for generating a service request and sending the service request and the service request page to the server to apply for medical service.
Optionally, the apparatus further comprises: the module for receiving the audit information, which is positioned in the device, informs the user module;
the audit information receiving module is used for receiving audit passing information sent by the server, the audit passing information is generated after the server judges that the user medical information is matched with the service condition information corresponding to the medical service, and the user medical information is extracted from the service request page by the server;
and the user notification module is used for notifying the user to participate in the medical service by adopting the auditing passing information.
The embodiment of the invention also discloses an electronic device, which comprises:
a processor, a memory and a computer program stored on the memory and capable of running on the processor, which computer program, when executed by the processor, carries out the steps of the method as described above.
The embodiment of the invention also discloses a computer readable storage medium, wherein a computer program is stored on the computer readable storage medium, and the computer program realizes the steps of the method when being executed by a processor.
The embodiment of the invention has the following advantages: the method can be used for generating a medical service application page by the terminal acquiring and responding to the operation of applying for the medical service sent by a user; then the terminal receives application file data and dragging operation sent by a user, and responds to the dragging operation to send the application file data to the server; then the terminal receives target file data sent by the server, wherein the target file data is the target file data which is obtained by the server through identification from the application file data according to the requirement of a user for applying for medical services; the terminal adds the target file data to a preset column of the medical service application page and generates a service request page; and finally, the terminal generates a service request and applies for medical service according to the service request and the service request page. The invention can realize the online management of the client data screening, simplify the operation of the technical personnel for the client data screening management, reduce the workload of the technical personnel for the client data screening, improve the efficiency of the client data screening management, reduce the operation cost of a company, and simultaneously can complete the service application on line to prompt the client, thereby improving the use experience of the client.
Drawings
FIG. 1 is a flow chart of steps of a first embodiment of a data processing method of the present invention;
FIG. 2 is a flow chart of steps of a second embodiment of a data processing method of the present invention;
FIG. 3 is a block diagram of the steps of a second embodiment of a data processing method of the present invention;
fig. 4 is a schematic structural diagram of a first data processing apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in further detail below.
In a service enterprise, to attract new customers, as well as to augment the service experience of older customers. In addition to the original customer service, many enterprise companies often provide a series of premium free services or gifts for customers, so that the customers can obtain some premium services in addition to the service provided by the enterprise, thereby improving the service experience of the customers.
For example, in an insurance company, after the amount of money covered by a customer reaches a certain amount standard, the customer is provided with corresponding premium service or free service, so as to increase the consumption experience of the customer after the money is covered.
When the customer needs to enjoy the free service, the customer needs to submit a service application, and after the company verifies the information of the customer and determines the qualification information of the customer, the customer can directly enjoy the service
One of the core concepts of the embodiments of the present invention is to provide a data processing method applicable to a terminal and a server, which implements online data management and application of a customer's preferred service through the terminal and the server
Referring to fig. 1, a flow chart of steps of a first embodiment of a data processing method of the present invention is shown. In this embodiment, the method may be applied to a terminal, which may communicate with a server. The server can store and manage the information of the client, and can be used for judging whether the data uploaded by the client meets the requirements according to the information of the client and acquiring the client information corresponding to the data uploaded by the client. The terminal can also be used for storing and managing the information of the client, submitting a service application to the server and uploading client data. In this embodiment, the server and the terminal may transmit the client information to each other, so that the client information can be updated synchronously between the two systems.
Optionally, the server and the terminal may perform interactive communication in a Message Queue (MQ) communication manner.
In this embodiment, the method may specifically include the following steps:
The operation of applying for the medical service may be a click operation of the client or the user on the terminal, or a reminder operation or a data input operation transmitted to the terminal. The medical service application page may be an application page corresponding to a customer-preferred free service or a customer-return service provided by a company. The service application page may be generated by the terminal after the user performs an operation on the terminal.
For example, a client or a user may apply for free service provided by a company through an APP of a terminal, and send a service trigger request to the application company through the terminal, and the terminal may generate a service application page after receiving the service trigger request.
And 102, the terminal receives application file data and dragging operation sent by a user, and sends the application file data to the server in response to the dragging operation.
It should be noted that the dragging operation may be an operation performed by the user on the terminal, such as a sliding operation, a clicking operation, a dynamic action, or the like. The application document data may be ID information data of the client, business data of the client at the company, address information data of the client, medical record information data, image data of the client, and the like.
Alternatively, the drag operation may be performed by a user or customer or a clerk of the company providing the service. After the terminal receives the dragging operation, the application file data of the user can be sent to the server.
For example, the user may import personal user file data into the APP in a medical service application page corresponding to the free-of-charge service, slide or click on the terminal, and then after the terminal receives the slide or click of the client, the terminal may record the application file data in the service application page and send the application file data to the server.
And 103, the terminal receives target file data sent by the server, wherein the target file data is the target file data identified and obtained from the application file data by the server according to the requirement of the user for applying for medical services.
It should be noted that the target file data may be corresponding authentication information in the user information uploaded by the user. For example, the user uploads identification card information, medical record information, business consumption information at the company, address information, age information, and the like, and the target file information may be identification card information of the client.
When the client is authenticated, the server can acquire the identity card information of the user, compare whether the identity card information is the same as the identity card information of the user stored in the server, and if the identity card information is the same as the identity card information of the user stored in the server, determine that the client can enjoy the free service provided by the company. And the server can send the identity card information to the terminal after acquiring the identity card information.
And 104, adding the target file data into a preset column of the medical service application page by the terminal, and generating a service request page.
The medical service application page can be preset with a plurality of columns, and different columns can correspond to a plurality of different target file data. The target file data can be respectively added into different columns to generate a service request page.
For example, the columns may include identification numbers, identification addresses, service items, service times, and the like.
The terminal can add the ID card information into the corresponding ID card information column in the medical service application page to finish uploading of data and information, so that data uploading and verification can be realized, the problems of uploading errors and verification errors can be avoided, the verification and uploading efficiency can be improved, and the workload of workers can be reduced.
And 105, the terminal generates a service request and applies for medical service according to the service request and the service request page.
The medical service application can be a free-of-charge service provided by the company, a gift service provided by the company, and the like. Specifically, the service request may be a request for a free medical service, a query service, a detection service, a gift, and the like.
In this embodiment, the application for medical services may be performed by a service person of a company, or may be performed by a server. The service personnel or the server of the company can provide corresponding services to the user according to the service request and the service request page.
In an optional embodiment, a data processing method is provided, in which a terminal may obtain and respond to an operation of applying for a medical service sent by a user to generate a medical service application page; then the terminal receives application file data and dragging operation sent by a user, and responds to the dragging operation to send the application file data to the server; then the terminal receives target file data sent by the server, wherein the target file data is the target file data which is obtained by the server through identification from the application file data according to the requirement of a user for applying for medical services; the terminal adds the target file data to a preset column of the medical service application page and generates a service request page; and finally, the terminal generates a service request and applies for medical service according to the service request and the service request page. The invention can realize the online management of the client data screening, simplify the operation of the technical personnel for the client data screening management, reduce the workload of the technical personnel for the client data screening, improve the efficiency of the client data screening management, reduce the operation cost of a company, and simultaneously can complete the service application on line to prompt the client, thereby improving the use experience of the client.
Referring to fig. 2, a flow chart of steps of an embodiment of a data processing method according to the present invention is shown, wherein the method can be applied to a terminal, and the terminal can communicate with a server.
In order to enable those skilled in the art to better understand the embodiment, in the embodiment, an insurance company is taken as an example for explanation, and a high-consumption client is a specific client, and the specific client can enjoy the free medical service provided by the insurance company. Wherein the free medical services provided by the insurance company may be physical examinations, doctor appointments, free surgeries, etc.
In this embodiment, when the client is a high-consumption client, a free medical service application may be submitted to the insurance company, specifically, the personal data of the client may be sent to the business personnel of the insurance company and uploaded to the server by the business personnel through the APP of the terminal, the server screens out corresponding target data from the uploaded data, sends the target data to the terminal, generates an application request and a corresponding application page by the terminal, uploads the target data to the application page, sends the application request and the corresponding application page to the corresponding server, and provides free medical service by the server.
In this embodiment, the method may specifically include the following steps:
The operation of applying for the medical service may be a click operation of the client or the user on the terminal, or a reminder operation or a data input operation transmitted to the terminal. The medical service application page may be an application page corresponding to a customer-preferred free service or a customer-return service provided by a company. The service application page may be generated by the terminal after the user performs an operation on the terminal.
For example, a client or a user may apply for free service provided by a company through an APP of a terminal, and send a service trigger request to the application company through the terminal, and the terminal may generate a service application page after receiving the service trigger request.
It should be noted that the dragging operation may be an operation performed by the user on the terminal, such as a sliding operation, a clicking operation, a dynamic action, or the like. The application document data may be ID information data of the client, business data of the client at the company, address information data of the client, medical record information data, image data of the client, and the like.
Alternatively, the drag operation may be performed by a user or customer or a clerk of the company providing the service. After the terminal receives the dragging operation, the application file data of the user can be sent to the server.
For example, the user may import personal application document data into the APP in the medical service application page corresponding to the free-of-charge service, slide or click on the terminal, and then after the terminal receives the slide or click of the client, the terminal may record the application document data in the service application page and send the application document data to the server.
In this embodiment, step 202 may include the following sub-steps:
substep 2021, the terminal receives an application request from a user, the application request including application document data input by the user.
The application request of the user can be a service creation request or an application page creation request. The user or the company service staff can send the application request to the terminal through the APP, and when the application request is sent, the application file data of the user can be sent to the terminal through the APP.
The application document data may be customer identification data to be submitted for free medical service, such as customer identification card information, identification card picture, keyword, national badge and size of identification card, customer information of medical insurance card or medical card, keyword and size of medical insurance card or medical card information of medical card, customer medical record information, customer consumption information at the insurance company, and the like.
And a substep 2022, the terminal acquires and responds to the dragging operation of the user on a preset page of the terminal, and packages and uploads the application file data to the server.
The medical service application page can be a free medical service application page, and the medical service application page can be provided with a corresponding information uploading column. The terminal can receive the application file data through the information uploading column. Or the user can drag the application file data to the information uploading column.
After receiving the application request, the terminal may generate a medical service application page corresponding to a service provided by a company, where a specification of the medical service application page may be preset by the company. When the terminal generates a medical service application page, a user can drag application file data to an information uploading column, the terminal can pack and compress the application file data, and the application file data can be conveniently uploaded to a server for identification and screening.
During specific implementation, when a user needs to obtain free medical service, the user sends all application file data to business personnel of the insurance company, then the business personnel open a medical service application page through an APP of the terminal, then integrates all application file data of the client into a folder or a data packet, then drags the folder or the data packet to an information uploading column of the medical service application page, and finally the terminal can compress and send the uploaded folder or data packet to the server.
In the embodiment, all the application file data are integrated and uploaded, so that the missing of the information of the client in the transmission process can be avoided, and the risk of error can be reduced.
It should be noted that the target document data may be a client identification data for authenticating and determining whether the client is a client that can enjoy free medical services. For example, the identification number of the client, the medical insurance card number of the client, the identification card picture of the client, the portrait picture of the client, the name information of the client, the address information, the birth year, month and day information, the age, the medical record information and the like.
By quickly identifying the target file data from the application file data, the time for the user to select the application data can be reduced, the efficiency of the user for applying for the service is improved, and the workload of a service staff can be reduced.
In actual operation, the server calls a preset file template library, and target file data required by the user for applying for medical services is identified and obtained from the application file data.
The preset file template library may be a file template library established in the server in advance, and the file template library may store file templates corresponding to free medical services, and specifically may include text templates, picture templates, and the like of files, for example, the text templates may be "id cards", "ages", "medical records", and the like, and the picture modules may be "medical insurance card front and back pictures", "id card front and back pictures", and the like.
In specific implementation, the server may recognize the target file data from the application data through a Recognition model preset in the server, or perform Recognition such as mechanical learning or Optical Character Recognition (OCR). The present invention can be modified according to the actual needs, and the present invention is not limited thereto.
The server can acquire the character data and the picture data in the target file data, match the character data and the picture data with the character template and the picture template stored in a preset file template library, and acquire the corresponding character data and the corresponding picture data if the character data and the picture data are the same.
The application file data is identified through the server, the target file data required by the corresponding application can be quickly and effectively obtained, and the target file data can be directly adopted to carry out free medical service application, so that the efficiency of data arrangement can be improved, the probability of error in manual screening and troubleshooting can be avoided, and the workload of service personnel can be reduced.
And 204, the terminal receives reminding information sent by the server, the reminding information is sent after the server judges whether unidentifiable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unidentifiable application file data need to be artificially marked.
In actual operation, different application file data or application file data which does not meet the application requirements may be uploaded by a user, or a server is down or powered off, so that the server cannot be identified in the identification process. Therefore, the server judges whether the application file data which cannot be identified exists in the application file data.
In this embodiment, since the application document data sent by the user may not meet the requirement of the server for identification, the server may determine whether the application document data that cannot be identified exists in the application document data. When the application file data which cannot be identified exists, the server can generate reminding information to enable a user to determine whether to continue uploading.
The unidentified application file data can be screened out to enable the server to ignore the unidentified application file data, the phenomenon that the server is blocked can be avoided, meanwhile, the unidentified application file data can be sent to a client or a business worker, whether uploading is continued or not is judged by the business worker or the client, and the flexibility and the practicability of processing can be improved.
And step 205, the terminal generates response information according to the reminding information.
It should be noted that the reminding information may be a short message, a voice, a notification message, or the like. The response message may include a reply message that the user determines to perform manual tagging, and may also include a reply message that the user determines not to perform manual tagging.
The terminal can inform the server whether to manually mark the unidentifiable application file data or not through the response information.
In this embodiment, step 205 may include the following sub-steps:
and a substep 2051, the terminal reminds and receives the marking operation executed by the user according to the reminding information.
The terminal can remind service personnel or clients after receiving the reminding information, and determine whether the unidentified application file data is marked or not. And through the reminding information, the client or the service personnel can manually check and screen, so that the data obtained by the server can be further prevented from making mistakes, and the accuracy of the application data which is sent to the terminal by the server and then uploaded can be ensured.
And a substep 2052, the terminal generates response information by using the marking operation.
In this embodiment, after the service person or the user knows that the terminal receives the reminding information, whether to perform the marking may be determined according to the reminding information. Specifically, the service person or the user may perform a response operation in the terminal, for example, issue a marking instruction or issue a non-marking instruction. The terminal can generate corresponding response information according to the response operation of business personnel or clients and send the response information to the server. The marking operation may be a response operation performed in the terminal by a service person or a user.
And step 206, the terminal sends the response information to the server, and the server is used for judging whether the unidentified application file data needs to be artificially marked according to the response information, and when the application file data is artificially marked, the server acquires an artificially marked file obtained after the artificial marking and takes the artificially marked file as target file data.
In this embodiment, the server may determine whether to manually mark the unrecognized application document data in response to the response information.
Specifically, if the response information is to manually mark the application file data which cannot be identified, the server may manually mark the application file data which cannot be identified;
if the response information does not artificially mark the unidentifiable application file data, the server can delete the unidentifiable application file data.
The artificial mark can be a code mark or a color mark or a pattern mark or the like added in the unrecognizable application file data.
After the server carries out manual marking on the application file data which cannot be identified, a manual marking file can be generated, the manual marking file can be used as target file data, and the target file data is sent to the terminal.
In another alternative embodiment, the uploaded application document data may not be uploaded by the user himself or by a substitute person. The free medical service can be applied for by the identity of the agent during uploading, so that the uploaded application file data is different from the information data of the user, whether the pre-stored information data of the user is the same as the corresponding user information in the application file data or not can be judged through the server, and whether the user accords with the qualification of applying for the service or not is determined.
And step 207, adding the target file data to a preset column of the medical service application page by the terminal, and generating a service request page.
In this embodiment, after receiving the target document data, the terminal may upload the target document data to a column corresponding to the medical service application page, and generate a service request page. The service request page contains user information or user data required by the user for applying the service, so that the process of applying the service by the user is simplified, and the efficiency of applying the service is improved.
And 208, the terminal generates a service request and applies for medical service according to the service request and the service request page.
The medical service application can be a free-of-charge service provided by the company, a gift service provided by the company, and the like. Specifically, the service request may be a request for a free medical service, a query service, a detection service, a gift, and the like.
In this embodiment, step 208 may include the following sub-steps:
substep 2081, the terminal generates a service request and sends the service request and the service request page to the server to apply for medical service.
In a particular implementation, the application for medical services may be performed by a server. For example, if the medical service is a registration service, the server may send a registration request to a preset hospital or a hospital corresponding to a service request sent by the user, and perform a registration operation for the user. As another example, the medical service is applied for a payment service, the server may make a payment instead of the user, and so on.
In this embodiment, after the terminal generates the service request page, the terminal may perform recognition and authentication again on the user corresponding to the service request page to determine whether the user is qualified for applying for the service.
Specifically, before the step of generating the service request by the terminal, the method further includes the steps of:
and the terminal extracts first service information from the application file data and extracts second service information from the service request page.
It should be noted that the first service information may be information such as identification card information, identification card number, medical insurance card number, name, and personal picture of the client added when the client logs in the terminal. The second service information may be information such as identification card information, identification card number, medical insurance card number, name, and personal picture of the client, which is obtained from the target file data through the preset file template library recognition.
And the terminal judges whether the first service information is the same as the second service information.
In this embodiment, the server may determine whether the client is a corresponding client applying for free medical service by determining whether the information of the client added when the client logs in the terminal is the same as the information of the client identified and acquired in the target file data.
And if the first service information is the same as the second service information, the terminal generates a service request.
It should be noted that the user information category may be a text category, such as identification card information, address information, etc.; the user information category may also be an image category, such as an identification card image, a personal avatar image, an identification card image, a health care card image, a card image, etc., or a numeric category, such as an identification number, a health care card number, etc.
In this embodiment, if the terminal determines that the first service information is the same as the second service information, the terminal may determine that the client operating or authorized to operate at the terminal and the client applying for the free medical service are the same person, and generate the service request.
And 209, the terminal receives the auditing passing information sent by the server, the auditing passing information is generated after the server judges that the user medical information is matched with the service condition information corresponding to the medical service, and the user medical information is extracted from the service request page by the server.
In this embodiment, the audit-passed information may be short messages, mails, voice, or other information. After receiving the service request and the service request page sent by the terminal, the server may obtain the user medical information corresponding to the user from the service request page, or may obtain the service condition information corresponding to the medical service from the service request. And then the server judges whether the medical information of the user is the same as the service condition information or not, and if so, the server generates auditing information.
For example, if the service request is registered, the service condition information corresponding to the medical service in the service request is registered once, and the registration times included in the user medical information in the service request page is registered once, the server determines that the user medical information is the same as the service condition information. For another example, the service request is a medical clinic service, the service condition information corresponding to the medical service in the service request is the medical clinic service once, and the medical clinic service times included in the user medical information in the service request page is zero, then the server determines that the user medical information is different from the service condition information.
The server judges whether the medical information of the user is the same as the service condition information or not, so that the server can determine whether the user can enjoy the medical service or not.
The server for identifying the target document data from the application document data may be the same as or different from the server for providing the medical service. The method can be specifically adjusted according to actual needs, and the application is not limited herein.
And step 210, the terminal informs the user to participate in the medical service by adopting the auditing pass information.
When the server determines that the user can enjoy the free medical service, the server can send the audit passing information to the terminal, and the terminal can inform the user to participate in the medical service through different forms of notification information such as short messages, voice or mails after receiving the audit passing information.
Referring to fig. 3, a block diagram of the steps of a second embodiment of the data processing method of the present invention is shown. In a specific implementation, the free medical service provided by the insurance company may be a free major disease medical service, and the free medical service application may be a green and fast application for major diseases, which is called a severe disease green and general application for short.
In actual operation, an operator can open a medical service application page in a terminal at the beginning, a serious illness green through application is established in the medical service application page, then the operator drags the application file data of a client to the terminal, the terminal can compress the application file data or integrate the application file data into a folder, then the application file data can be sent to a server system through the terminal, the server system can be a group of a plurality of servers, the server system can identify target file data from the application file data through a preset file template base and determine whether unidentifiable application file data exist, if unidentifiable application file data do not exist, the target file data can be sent to the terminal, if unidentifiable application file data exist, the server system can judge whether manual marking is carried out, if the manual marking is not carried out, the unidentifiable application file data can be deleted, if the manual marking is carried out, the unidentifiable application file data can be manually marked to obtain a manual marking file, then the server system can send the target file data and the manual marking file to the terminal, then the terminal can add the target file data and the manual marking file to the medical service application page one by one to generate a service request page, then the terminal can generate a service request after uploading in the medical service application page is completed, finally the waiter can control the terminal to send the service request and the service request page to the server, the terminal stores the service request and the service request page, and the server executes the free major illness medical service according to the service request and the service request page.
In a preferred embodiment, a data processing method is provided, in which a medical service application page is generated by acquiring and responding to an operation for applying for a medical service sent by a user through a terminal; then the terminal receives application file data and dragging operation sent by a user, and responds to the dragging operation to send the application file data to the server; then the terminal receives the target file data sent by the server; then the terminal receives the reminding information sent by the server; the terminal generates response information according to the reminding information, then the terminal sends the response information to the server, and the terminal adds target file data to preset columns of the medical service application page and generates a service request page; the terminal generates a service request and applies for medical service according to the service request and the service request page; the terminal receives the audit passing information sent by the server; and finally, the terminal informs the user to participate in the medical service by adopting the auditing passing information. The invention can realize the online management of the client data screening, simplify the operation of the technical personnel for the client data screening management, reduce the workload of the technical personnel for the client data screening, improve the efficiency of the client data screening management, reduce the operation cost of a company, and simultaneously can complete the service application on line to prompt the client, thereby improving the use experience of the client.
It should be noted that, for simplicity of description, the method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the illustrated order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments of the present invention. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred and that no particular act is required to implement the invention.
Referring to fig. 4, a schematic structural diagram of a first embodiment of a data processing apparatus according to the present invention is shown, where the apparatus may be applied to a terminal, and the terminal may communicate with a server, and the apparatus includes: an acquiring and responding module 401, a response sending module 402, a terminal receiving module 403, a terminal adding module 404 and a terminal applying module 405 which are positioned at the terminal;
an obtaining and responding module 401, configured to obtain and respond to an operation for applying for a medical service sent by a user, and generate a medical service application page;
a response sending module 402, configured to receive application file data and a dragging operation sent by a user, and send the application file data to the server in response to the dragging operation;
a terminal receiving module 403, configured to receive target file data sent by the server, where the target file data is target file data that is identified by the server from the application file data according to a requirement of a user for applying for medical services;
a terminal adding module 404, configured to add the target file data to a preset column of the medical service application page, and generate a service request page;
and the terminal application module 405 is configured to generate a service request, and apply for medical service according to the service request and the service request page.
Optionally, the apparatus further comprises: the reminding information module is positioned at the terminal, generates a response module and sends the response module;
the reminding information module is used for receiving reminding information sent by the server, the reminding information is sent after the server judges whether unidentifiable application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unidentifiable application file data need to be manually marked;
the response generation module is used for generating response information according to the reminding information;
and the server is used for judging whether the application file data which cannot be identified needs to be artificially marked according to the response information, and when the application file data are artificially marked, the server acquires an artificially marked file obtained after the artificial marking and takes the artificially marked file as target file data.
Optionally, the generating a response module includes:
a receiving marking operation module used for reminding and receiving the marking operation executed by the user according to the reminding information;
and the marking operation module is used for generating response information by the terminal through the marking operation.
Optionally, the response sending module includes:
the system comprises a receiving application request module, a receiving request module and a sending module, wherein the receiving application request module is used for receiving an application request of a user, and the application request comprises application file data input by the user;
and the data uploading module is used for acquiring and responding to the dragging operation of a user on the preset page of the terminal, and packaging and uploading the application file data to the server.
Optionally, before the step of generating the service request by the terminal, the apparatus further includes: the extraction module, the judgment module and the generation module are positioned at the terminal;
the extraction module is used for extracting first service information from the application file data and extracting second service information from the service request page;
the judging module is used for judging whether the first service information is the same as the second service information;
and the generating module is used for generating a service request if the first service information is the same as the second service information.
Optionally, the terminal application module includes:
and the medical service application module is used for generating a service request and sending the service request and the service request page to the server to apply for medical service.
Optionally, the apparatus further comprises: the module for receiving the audit information, which is positioned in the device, informs the user module;
the audit information receiving module is used for receiving audit passing information sent by the server, the audit passing information is generated after the server judges that the user medical information is matched with the service condition information corresponding to the medical service, and the user medical information is extracted from the service request page by the server;
and the user notification module is used for notifying the user to participate in the medical service by adopting the auditing passing information.
In this embodiment, the invention can realize online management of client data screening, simplify the operation of technical personnel on client data screening management, reduce the workload of technical personnel on client data screening, improve the efficiency of client data screening management, reduce the cost of company operation, and simultaneously can complete service application on line to prompt clients, thereby improving the use experience of clients.
For the device embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.
An embodiment of the present invention further provides an apparatus, including:
the data processing method comprises a processor, a memory and a computer program which is stored on the memory and can run on the processor, wherein when the computer program is executed by the processor, each process of the data processing method embodiment is realized, the same technical effect can be achieved, and the details are not repeated here to avoid repetition.
The embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when being executed by a processor, the computer program implements each process of the data processing method embodiment, and can achieve the same technical effect, and in order to avoid repetition, details are not repeated here.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the embodiments of the invention.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.
The data processing method and the data processing apparatus provided by the present invention are described in detail above, and the principle and the implementation of the present invention are explained in the present document by applying specific examples, and the description of the above examples is only used to help understanding the method and the core idea of the present invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.
Claims (10)
1. A data processing method applied to a terminal, the terminal communicating with a server, the method comprising:
the terminal acquires and responds to the operation of applying for the medical service sent by the user to generate a medical service application page;
the terminal receives application file data and dragging operation sent by a user, and sends the application file data to the server in response to the dragging operation;
the terminal receives target file data sent by the server, wherein the target file data are obtained by identifying the server from the application file data according to the requirement of a user for applying for medical services;
the terminal adds the target file data to a preset column of the medical service application page and generates a service request page;
the terminal generates a service request and applies for medical service according to the service request and the service request page.
2. The method of claim 1, further comprising:
the terminal receives reminding information sent by the server, the reminding information is sent after the server judges whether unidentified application file data exist in the application file data, and the reminding information is used for reminding a user of the terminal to judge whether the unidentified application file data need to be manually marked;
the terminal generates response information according to the reminding information;
and the terminal sends the response information to the server, the server is used for judging whether the application file data which cannot be identified needs to be artificially marked according to the response information, and when the application file data are artificially marked, the server acquires an artificially marked file obtained after the artificial marking and takes the artificially marked file as target file data.
3. The method of claim 2, wherein the terminal generates response information according to the reminding information, and the method comprises:
the terminal reminds and receives marking operation executed by a user according to the reminding information;
and the terminal generates response information by adopting the marking operation.
4. The method of claim 1, wherein the terminal receives application file data and a dragging operation sent by a user, and sending the application file data to the server in response to the dragging operation comprises:
the terminal receives an application request of a user, wherein the application request comprises application file data input by the user;
and the terminal acquires and responds to the dragging operation acted on a preset page of the terminal by a user, and packages and uploads the application file data to the server.
5. The method according to claim 1, wherein before the step of the terminal generating the service request, the method further comprises:
the terminal extracts first service information from the application file data and second service information from the service request page;
the terminal judges whether the first service information is the same as the second service information;
and if the first service information is the same as the second service information, the terminal generates a service request.
6. The method of claim 1, wherein the terminal generating a service request and applying for medical service according to the service request and the service request page comprises:
the terminal generates a service request and sends the service request and the service request page to the server to apply for medical service.
7. The method of claim 6, further comprising:
the terminal receives auditing passing information sent by the server, the auditing passing information is generated after the server judges that user medical information is matched with service condition information corresponding to the medical service, and the user medical information is extracted from the service request page by the server;
and the terminal informs the user of participating in medical service by adopting the auditing passing information.
8. A data processing apparatus, applied to a terminal which communicates with a server, the apparatus comprising: the system comprises an acquisition and response module, a response sending module, a terminal receiving module, a terminal adding module and a terminal application module which are positioned at the terminal;
the acquisition and response module is used for acquiring and responding to the operation of applying for the medical service sent by the user and generating a medical service application page;
the response sending module is used for receiving the application file data and the dragging operation sent by the user and sending the application file data to the server in response to the dragging operation;
the terminal receiving module is used for receiving target file data sent by the server, wherein the target file data is the target file data which is obtained by identifying the server from the application file data according to the requirement of a user for applying for medical services;
the terminal adding module is used for adding the target file data into a preset column of the medical service application page and generating a service request page;
and the terminal application module is used for generating a service request and applying for medical service according to the service request and the service request page.
9. An electronic device, comprising: processor, memory and a computer program stored on the memory and executable on the processor, which computer program, when executed by the processor, carries out the steps of the method according to any one of claims 1 to 7.
10. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the method according to any one of claims 1 to 7.
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