CN111611142A - Information collection method, device and storage medium - Google Patents

Information collection method, device and storage medium Download PDF

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Publication number
CN111611142A
CN111611142A CN202010427949.5A CN202010427949A CN111611142A CN 111611142 A CN111611142 A CN 111611142A CN 202010427949 A CN202010427949 A CN 202010427949A CN 111611142 A CN111611142 A CN 111611142A
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data
directory
file
data file
uploading
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左双
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Shenzhen TCL Digital Technology Co Ltd
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Shenzhen TCL Digital Technology Co Ltd
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Priority to CN202010427949.5A priority Critical patent/CN111611142A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466Performance evaluation by tracing or monitoring
    • G06F11/3476Data logging
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/10File systems; File servers
    • G06F16/17Details of further file system functions
    • G06F16/172Caching, prefetching or hoarding of files
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/10File systems; File servers
    • G06F16/18File system types
    • G06F16/1805Append-only file systems, e.g. using logs or journals to store data
    • G06F16/1815Journaling file systems

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)

Abstract

The invention discloses an information collection method, an information collection device and a storage medium, wherein the information collection method comprises the following steps: monitoring a change event of a data file in a first directory of a system data storage area; uploading the data files to corresponding servers; and if the uploading fails and when an external device exists, transmitting the data file to the external device, wherein the data file carries the changed time node. According to the technical scheme, the problem that research personnel cannot analyze the reason of system application abnormity when the data file in the first directory of the system storage area is lost can be solved.

Description

Information collection method, device and storage medium
Technical Field
The present invention relates to the field of electronic technologies, and in particular, to an information collection method, an information collection device, and a storage medium.
Background
In the product testing process, once some problems which are difficult to reproduce, such as application unresponsiveness and the like, occur in a project, an inexperienced tester only provides a log generated by logcat (a command line tool in Android) for research and development, the log generated by logcat only can analyze which application has a problem, and does not know which interface has performed time-consuming operation, and under the condition, a system catalog/data/anr/generated trace file needs to be provided. However, the trace file may be lost due to system upgrade or system crash, once the trace file is lost, the research and development personnel cannot timely know the specific reason of the problem occurring in the project, and it is difficult for the research and development personnel to reproduce some problems occurring in the project, such as the problem of no response in application, which is not favorable for solving the problems in time.
Disclosure of Invention
The invention provides an information collection method, an information collection device and a storage medium, aiming at avoiding the loss of data files in a first directory of a system data storage area and providing a reference basis for research personnel to analyze the reason of system application abnormity.
In order to achieve the above object, the present invention provides an information collecting method, including the steps of:
monitoring a change event of a data file in a first directory of a system data storage area;
uploading the data files to corresponding servers;
and if the uploading fails and when an external device exists, transmitting the data file to the external device, wherein the data file carries the changed time node.
Optionally, the first directory is a/data/anr directory, and after the step of monitoring a change event of a data file in the first directory of the system data storage area, the method further includes:
judging whether the data files under the system data storage area/data/anr directory are trace files or not;
and when the data files under the system data storage area/data/anr directory are trace files, obtaining the trace files under the/data/anr directory.
Optionally, the step of determining whether the data file in the system data storage area/data/anr directory is a trace file includes:
acquiring the file format of a data file under a system data storage area/data/anr directory;
and judging whether the data file is a trace file or not according to the relation between the file format of the data file and a preset file format.
Optionally, the step of uploading the data file to a corresponding server includes:
processing the data file according to a preset processing rule;
and uploading the processed data file to a corresponding server.
Optionally, after the step of transmitting the data file to the external device if the uploading fails and when the external device exists, the method further includes:
judging whether the data file is successfully transmitted to the external equipment or not;
and if the data file is successfully transmitted to the external equipment, deleting the data file in the first directory.
Optionally, after the step of uploading the data file to a corresponding server, the method further includes:
and if the uploading is successful, sending prompt information to the preset terminal equipment.
Optionally, after the step of uploading the data file to a corresponding server, the method further includes:
and if the uploading fails and no external equipment exists, transmitting the data file to a second directory of the system data storage area.
Optionally, the step of uploading the data file to a corresponding server includes:
determining a priority level of the data file;
and uploading the data files to a corresponding server according to the determined priority level.
In order to achieve the above object, the present invention further provides an information collecting apparatus, which includes a memory, a processor, and an information collecting program stored in the memory and operable on the processor, wherein the processor implements the steps of the information collecting method as described above when executing the information collecting program.
To achieve the above object, the present invention also provides a storage medium having stored thereon an information collection program which, when executed by a processor, implements the steps of the information collection method as described above.
According to the technical scheme, when the change time of the data files in the first directory of the system data storage area is monitored, the data files in the first directory are stored and uploaded to the corresponding server, and the data files are transmitted to the external equipment when the data files are not successfully uploaded to the server, so that when the data files in the first directory of the system data storage area are lost, research and development personnel can determine the reason of the system application abnormity according to the data files stored in other storage equipment except the first directory, and reference basis is provided for the research and development personnel to solve the problem of the system application abnormity.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the structures shown in the drawings without creative efforts.
Fig. 1 is a schematic structural diagram of an electronic device in a hardware operating environment according to an embodiment of the present invention;
FIG. 2 is a flow chart illustrating an embodiment of an information collection method according to the present invention;
FIG. 3 is a flow chart illustrating an information collection method according to another embodiment of the present invention;
fig. 4 is a flowchart illustrating an embodiment of an information collection method according to the present invention.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The main solution of the embodiment of the application is as follows: monitoring a change event of a data file in a first directory of a system data storage area; uploading the data files to corresponding servers; and if the uploading fails and when an external device exists, transmitting the data file to the external device, wherein the data file carries the changed time node.
As an embodiment, the information collecting apparatus may be as shown in fig. 1.
The scheme of the embodiment of the application relates to an information collecting device, which comprises: a processor 1001, such as a CPU, a communication bus 1002, and a memory 1003. Wherein a communication bus 1002 is used to enable connective communication between these components.
The memory 1003 may be a high-speed RAM memory or a non-volatile memory (e.g., a disk memory). As shown in fig. 1, the memory 1003, which is a kind of computer storage medium, may include therein an information collection program; and the processor 1001 may be configured to call the information collection program stored in the memory 1003 and perform the following operations:
monitoring a change event of a data file in a first directory of a system data storage area;
uploading the data files to corresponding servers;
and if the uploading fails and when an external device exists, transmitting the data file to the external device, wherein the data file carries the changed time node.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
judging whether the data files under the system data storage area/data/anr directory are trace files or not;
and when the data files under the system data storage area/data/anr directory are trace files, obtaining the trace files under the/data/anr directory.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
acquiring the file format of a data file under a system data storage area/data/anr directory;
and judging whether the data file is a trace file or not according to the relation between the file format of the data file and a preset file format.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
processing the data file according to a preset processing rule;
and uploading the processed data file to a corresponding server.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
judging whether the data file is successfully transmitted to the external equipment or not;
and if the data file is successfully transmitted to the external equipment, deleting the data file in the first directory.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
and if the uploading is successful, sending prompt information to the preset terminal equipment.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
and if the uploading fails and no external equipment exists, transmitting the data file to a second directory of the system data storage area.
Alternatively, the processor 1001 may be configured to call the information collection program stored in the memory 1003, and perform the following operations:
determining a priority level of the data file;
and uploading the data files to a corresponding server according to the determined priority level.
FIG. 2 is a flow chart illustrating an embodiment of an information collection method according to the present invention;
the information collection method comprises the following steps:
step S1, monitoring the change event of the data file in the first directory of the system data storage area;
the technical scheme of the invention can be applied to electronic equipment with an Android system, such as a television, but the invention is also applicable to smart televisions with other systems, and the embodiment takes the Android system as an example for explanation. The system data storage area is used for storing data files. The first directory of the system data storage area may be used to store data files generated when a certain type of failure occurs in the system application, for example, data files generated when the system application has problems of no response, stuck, and flash backed, and the data files in the first directory carry contents such as time node, version information, and the like when the system application has a failure. The first directory of the system data storage area may be the/data/anr directory of the system data storage area; the first directory of the system data storage area may also be a/data/tombstone directory of the system data storage area, where the/data/tombstone directory is used to record a log file of an abnormal process, but is not limited thereto. The data file may be a trace file or other important file generated when the system application is abnormal. In the system application running process, a file system detection mechanism of an Android system is utilized to detect the change events of the data files in each first directory of the system data storage area in real time, for example, whether the data files are generated in each first directory of the system data storage area is detected; or detecting whether the data files in each first directory of the system data storage area are updated in real time, for example, determining whether the data files in the first directory are changed according to the currently detected storage data amount of the data files in the first directory and the last detected storage data amount of the data files; or, whether the data file under the first directory has been updated is determined according to the file information of the data file under the first directory, such as file name, time stamp, etc.
Optionally, in an embodiment, after step S1, the method further includes:
step S11, judging whether the data file in the system data storage area/data/anr directory is a trace file;
in this embodiment, the first directory may be selected as the system/data/anr directory. When one or more system applications have faults, such as no response phenomenon, flash back phenomenon and the like, a trace file is automatically generated under the/data/anr directory corresponding to the faulty application, and a file system detection mechanism for monitoring the/data/anr directory receives a notification. When the file system detection mechanism receives a change event representing that the system application is abnormal, the file system detection mechanism judges whether the data file under the/data/anr directory corresponding to the system application is a trace file.
Optionally, in an embodiment, step S11 includes:
step S111, acquiring the file format of the data file in the system data storage area/data/anr directory;
step S112, determining whether the data file is a trace file according to a relationship between the file format of the data file and a preset file format.
Acquiring the file format of the data file under the/data/anr directory, and judging whether the file format of the data file under the/data/anr directory is consistent with a preset file format, namely judging whether the file format of the data file under the/data/anr directory is consistent with the file format of the trace file, if so, judging that the data file under the/data/anr directory is the trace file. Optionally, when it is determined that the data file in the/data/anr directory is a trace file, it may be further determined whether the storage data amount of the trace file in the/data/anr directory is 0, and when the storage data amount of the trace file in the/data/anr directory is not 0, the trace file in the/data/anr directory is acquired, so as to avoid that the acquired trace file is an empty file.
And step S12, when the data files in the system data storage area/data/anr directory are trace files, obtaining the trace files in the/data/anr directory.
When the trace file generated under the system data storage area/data/anr directory is monitored, the file system detection mechanism acquires the trace file under the first directory, and can also acquire the file variation of the trace file under the first directory.
Step S2, uploading the data file to a corresponding server;
when a change event of the data file in the first directory of the system data storage area is monitored, the data file in the first directory can be uploaded to a corresponding server, so that the data file in the first directory is prevented from being lost due to system upgrading, system crash or other reasons.
Optionally, in an embodiment, step S2 includes:
step S21, processing the data file according to a preset processing rule;
and step S22, uploading the processed data file to a corresponding server.
After monitoring that the data file in the first directory of the system data storage area changes, the data file is processed according to a preset processing rule and then uploaded to a server or external equipment. The preset processing rule may be compression processing of the data file to save storage space and accelerate data transmission rate, and then renaming of the compressed data file, where the naming rule may be Trace + product version + time of error occurrence, or may be other naming rules, so that research and development personnel can accurately find the data file generated when an application fails according to the name of the compression package, and the work efficiency of research and development personnel is improved.
Optionally, in an embodiment, step S2 may further include:
step S23, determining the priority level of the data file;
and step S24, uploading the data file to a corresponding server according to the determined priority level.
When a plurality of data files exist in the first directory of the system data storage area, for example, the data files in the first directory are not successfully transmitted to the server and the external equipment, so that the plurality of data files are accumulated in the first directory; or a plurality of system applications simultaneously fail in a short time, so that a data file is generated under the first directory corresponding to each application, and under the condition, a plurality of data files need to be uploaded to a server or external equipment. In this case, the transmission priorities of the data files may be sorted according to a certain rule, for example, the transmission priorities may be sorted according to the time sequence of generating the data files, or the transmission priorities may be sorted according to the size of the storage data volume of the data files. And uploading the data files in the first directory to a server or an external device according to the determined priority order so as to ensure reliable transmission of the data files.
And step S3, if the uploading fails and when an external device exists, transmitting the data file to the external device, wherein the data file carries the changed time node.
If the data files in the first directory cannot be successfully uploaded to the corresponding server due to disconnection between the system and the server or due to other reasons, the system further detects whether an external device is accessed to the system, such as a U disk, a mobile hard disk and the like. When the external equipment is accessed to the system, the system transmits the data file to the external equipment. Therefore, once the data file in the first directory of the system data storage area is lost due to system upgrade, system crash or other reasons, the research and development personnel can obtain the data file generated when the system application fails from the server or the external device, and analyze the reason of the system application failure according to the data file stored in the server or the external device.
Optionally, referring to fig. 3, in an embodiment, after step S3, the method further includes:
step S4, judging whether the data file is successfully transmitted to the external equipment;
and step S5, if the data file is successfully transmitted to the external device, deleting the data file in the first directory.
In order to save the storage space of the system data storage area and avoid repeated uploading of the data files in the first directory, the data files which are successfully uploaded to the external equipment in the first directory are deleted after the data files are successfully uploaded to the external equipment.
Optionally, after step S2, the method further includes:
and step S6, if uploading is successful, sending prompt information to the preset terminal equipment.
Optionally, when the data file in the first directory is successfully uploaded to the server, the system sends a prompt message to a preset terminal device through a signal line or a wireless communication module, for example, the prompt message is sent to a mobile phone, a computer, and the like of a developer, so as to remind the developer. Meanwhile, in order to save the storage space of the system data storage area and avoid repeated uploading of the data files in the first directory, the data files which are successfully uploaded to the server in the first directory are deleted after the data files are successfully uploaded to the server.
According to the technical scheme, when the change time of the data files in the first directory of the system data storage area is monitored, the data files in the first directory are stored and uploaded to the corresponding server, and the data files are transmitted to the external equipment when the data files are not successfully uploaded to the server, so that when the data files in the first directory of the system data storage area are lost, research and development personnel can determine the reason of system application failure according to the data files stored in other storage equipment except the first directory, and reference basis is provided for the research and development personnel to solve the problem of system application abnormity.
Optionally, referring to fig. 3, in an embodiment, after step S2, the method may further include:
and step S7, if the uploading fails and when no external equipment exists, transmitting the data file to a second directory of the system data storage area.
When the data files in the first directory are not successfully transmitted to the server and no external equipment is accessed to the system currently, the data files in the first directory can be transmitted to the second directory of the system data storage area, and when the data files in the second directory are transmitted to the server or the external equipment under the transmission condition. The second directory can be preset in the system according to needs, and has the capacity of preventing data loss. Therefore, when the data files in the first directory cannot be transmitted to the server or other external devices, even if the data files in the first directory are lost, since the data backup is already performed in the second directory of the system data storage area, the research and development personnel can still obtain the data files generated in the first directory corresponding to the system application when the system application fails.
In a specific application embodiment, referring to fig. 4, the information collecting method includes the following steps:
step S100, starting a system;
step S101, monitoring data/anr directories under all applications;
step S102, judging whether trace files are generated in data/anr directories under all applications; if yes, go to step S103; if not, executing the step S101;
step S103, compressing the trace file;
step S104, naming the compressed Trace file to a compressed package by using the time of the error occurrence of the Trace file and the product version;
step S105, uploading the Trace compressed packet to a server;
step S106, judging whether the Trace compressed packet is successfully uploaded to a server or not; if yes, go to step S107; if not, executing step S108;
step S107, deleting the Trace compressed packet;
step S108, detecting whether the system is connected to an external device; if yes, go to step S109;
step S109, transmitting the Trace compressed packet into an external device;
step S110, judging whether the Trace compressed packet is successfully transmitted to the external equipment or not; if yes, go to step S107.
In this embodiment, when the system is started, whether a trace file is generated in the/data/anr directory under all applications is monitored, where the trace file is used to indicate that a problem that the system application cannot be reproduced occurs. When the Trace file is generated under the/data/anr directory, the Trace file under the/data/anr directory is compressed, the compressed packet is named in a naming mode of Trace + product version + error time, and then the compressed packet is uploaded to a server. Further, if the compressed packet is not successfully uploaded to the server, whether an external device exists at present is detected, and the external device can be selected as an external storage device. And if the external equipment is accessed into the system at present, transmitting the compressed packet to the external equipment. By the arrangement, once the trace file in the/data/anr directory is lost due to system upgrade, system crash or other reasons, a developer can acquire the trace file generated when the system application is abnormal from the server or the external device, and accordingly analyze the reason of the abnormality of the system application.
Optionally, referring to fig. 4, the steps of another specific application embodiment of the information collecting method include:
step S200, starting a system;
step S201, monitoring whether an external device is inserted; if yes, go to step S202;
step S202, monitoring the/data/anr directories under all applications;
step S203, judging whether trace files are generated in the/data/anr directories under all applications; if yes, go to step S204; if not, go to step 202;
step S204, compressing the Trace file, and naming the compressed Trace file to a compressed package by using the time of the error occurrence of Trace + product version +;
step S205, transmitting the Trace compressed packet to an external device;
step S206, judging whether the Trace compressed packet is successfully transmitted to the external equipment or not; if yes, go to step S207; if not, go to step S205;
in step S207, the Trace compressed packet is deleted.
In this embodiment, when the system is started, whether an external device is inserted into the system is monitored in real time, and when the external device is inserted into the system, whether a trace file is generated in the/data/anr directories under all current applications is monitored, where the trace file is used to indicate that the system application has a problem of being unable to reproduce. When the Trace file is generated under the/data/anr directory, the Trace file under the/data/anr directory is compressed, the compressed packet is named in a naming mode of Trace + product version + error time, and then the compressed packet is transmitted to the external equipment. By the arrangement, once the trace file in the/data/anr directory is lost due to system upgrade, system crash or other reasons, a research and development staff can acquire the trace file generated when the system application is abnormal from the external device, and accordingly analyze the reason of the abnormality of the system application.
The invention also provides an information collecting device, which comprises a memory, a processor and an information collecting program which is stored on the memory and can run on the processor, wherein the processor executes the information collecting program to realize the steps of the information collecting method.
The present invention also provides a storage medium having stored thereon an information collection program which, when executed by a processor, implements the steps of the information collection method as described above.
The above description is only an alternative embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications and equivalents of the present invention, which are made by the contents of the present specification and the accompanying drawings, or directly/indirectly applied to other related technical fields, are included in the scope of the present invention.

Claims (10)

1. An information collection method, characterized by comprising the steps of:
monitoring a change event of a data file in a first directory of a system data storage area;
uploading the data files to corresponding servers;
and if the uploading fails and when an external device exists, transmitting the data file to the external device, wherein the data file carries the changed time node.
2. The information gathering method as recited in claim 1, wherein the first directory is a/data/anr directory, and wherein the step of listening for a change event to a data file under the first directory of the system data storage area further comprises:
judging whether the data files under the system data storage area/data/anr directory are trace files or not;
and when the data files under the system data storage area/data/anr directory are trace files, obtaining the trace files under the/data/anr directory.
3. The information collecting method according to claim 2, wherein the step of judging whether the data file under the system data storage area/data/anr directory is a trace file comprises:
acquiring the file format of a data file under a system data storage area/data/anr directory;
and judging whether the data file is a trace file or not according to the relation between the file format of the data file and a preset file format.
4. The information collection method of claim 1, wherein the uploading the data file to a corresponding server comprises:
processing the data file according to a preset processing rule;
and uploading the processed data file to a corresponding server.
5. The information collecting method according to claim 1, wherein after the step of transmitting the data file to the external device if the uploading fails and if the external device exists, further comprising:
judging whether the data file is successfully transmitted to the external equipment or not;
and if the data file is successfully transmitted to the external equipment, deleting the data file in the first directory.
6. The information collection method of claim 1, wherein the step of uploading the data file to a corresponding server is followed by further comprising:
and if the uploading is successful, sending prompt information to the preset terminal equipment.
7. The information collection method of claim 1, wherein the step of uploading the data file to a corresponding server is followed by further comprising:
and if the uploading fails and no external equipment exists, transmitting the data file to a second directory of the system data storage area.
8. The information collection method of claim 1, wherein the uploading the data file to a corresponding server comprises:
determining a priority level of the data file;
and uploading the data files to a corresponding server according to the determined priority level.
9. An information collection device comprising a memory, a processor, and an information collection program stored on the memory and executable on the processor, the processor implementing the steps of the information collection method according to any one of claims 1 to 8 when executing the information collection program.
10. A storage medium having stored thereon an information collection program which, when executed by a processor, implements the steps of the information collection method according to any one of claims 1 to 8.
CN202010427949.5A 2020-05-19 2020-05-19 Information collection method, device and storage medium Pending CN111611142A (en)

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Application publication date: 20200901